LEARN TO NAVIGATE COMPLEX EMPLOYEE MANAGEMENT ETHICAL CHALLENGES Paul Falcone, author of 101 Difficult Conversations to Have with Employees, teaches you the leadership principles that cultivate an ethical workplace and legally protect your company. Ethical challenges ranging from designing a diversity and inclusion strategy to creating a process for handling harassment allegations or establishing an employee discipline or termination process can overwhelm even senior leaders. This quick-guide walks you through these and many more critical ethical challenges you'll face when managing a team and workplace. Workplace Ethics provides solutions for: Facing common ethical challenges in the workplace and offers quick pointers to help you navigate those situations. Understanding The Sarbanes-Oxley Act of 2002 affects your team and meeting SOX obligations. Educating employees how they can foster an ethical work environment at any level. Identifying failing diversity and inclusion initiatives and how to fix them. Mastering the tools needed to ethically manage your team and legally protect the company. This quick-guide will help you cement your reputation as a selfless and emotionally intelligent leader who sets high expectations and achieves exceptional results.

The book presents a new type of leadership focused on sustainable human development and organizational sustainability, which is based on the self-realization of the person of the leader, which means the satisfaction of their needs, according to the scale of Abraham Maslow, through integral human development in all aspects of life. Because speaking of a leader would seem to cite any person with the authority that confers a position that has subordinates, but the reality within organizations has shown that a leader goes further, requires commitment, awareness and concern for the good. common. What person has these haracteristics? People who have had more opportunity to develop in different areas of their being, which conceives them as more educated. The person is the basis of leadership. Education and exercise are much more important than all heredity and the genetic code. This volume explores the various ways of making explicit the dimensions of social, economic, and environmental sustainability through knowledge management that addresses the identification, collection, processing, circulation, use, exchange, and preservation of knowledge within operating systems and the context of organizations. considering issues that contribute to sustainability: human and organizational, where the leader is the main actor and the means is knowledge management.

Series Information:
Routledge Studies in Human Resource Development

What is a sustainable career? And how can individuals and organizations develop pathways that lead to them? With current levels of global unemployment and the need for life-long learning and employability enhancement, these questions assume a pressing significance. Offering twenty-eight chapters from leading scholars, the Handbook of Research on Sustainable Careers makes an important contribution to our understanding of sustainable careers and lays the foundation for the direction of future research. With the aim of advancing existing knowledge surrounding the meaning, antecedents and outcomes of sustainable careers, this book discusses the topic from several different angles combining both theoretical and empirical as well as practical insights. Topics include crafting sustainable careers in organizations, merits and challenges of career adaptability, psychological mobility during unemployment and the role of employee adaptability. Students and academics of varied disciplines looking for multidimensional perspectives on sustainable careers will find this to be a worthwhile read. HR professionals, career counsellors and public policy makers will find use in the practical guidance offered in this book. Contributors: T. Aalbers, M.B. Arthur, P.M. Bal, Y. Baruch, C. Bernhard-Oettel, T. Bipp, N. Bozionelos, J.P. Briscoe, M.B.W. Buyken, A. De Coen, N. De Cuyper, S. De Hauw, A.H. De Lange, P. De Prins, A. De Vos, H. De Witte, N. Dries, N. Egold, C. Fleisher, A. Forrier, F. Fraccaroli, A. Froidevaux, J.H. Greenhaus, D.E Guest, D.T. Hall, A. Hirschi, I.M. Jawahar, C. Kelliher, S.N. Khapova, U. Kinnunen, U.-C. Klehe, D. Kooij, M. Latzke, B.S. Lawrence, A. Makikangas, S. Mauno, W. Mayrhofer, A. Milissen, K. Naswall, K. Pernkopf, P.Peters, J. Rantanen, J. Richardson, R. Rodrigues, C. Rohr, R. Schalk, M.M. Schipper, T.M. Schneidhofer, J. Segers, L. Sels, J.H. Semeijn, T.H. Stone, D.M. Truxillo, M. Valcour, L. Van Beirendonck, K. Van Dam, A. Van den Broeck, B. Van der Heijden, R. Van Dick, M. van Engen, J. van Ruysseveldt, S. Vansteenkiste, A.E.M. Van Vianen, T. Van Vuuren, M. Verbruggen, C.J. Vinkenburg, S. Zaniboni, J. Zikic

This is the official account of the experiments carried out at the Hawthorne Works of the Eastern Electric Company in Chicago. These were divided into test room studies, interviewing studies and observational studies. The test room studies were experiments into what variables in a workplace environment might affect worker fatigue. The findings of these tests led to extensive interviewing on the attitudes of the workers. The final phase of the Hawthorne experiment focused on social factors, using techniques of cultural anthropology to observe small working groups. The results of these experiments profoundly influenced the Human Relations movement.

The increasing number of cross-border alliances and mergers both within Europe and between Europe and other parts of the world have made it imperative for students of management to have a thorough understanding of the European context for human resource management (HRM). This book enables managers and students to become "fluent" in the many various environments, approaches and practices that exist across Europe for managing human resources.The text employs comprehensive comparable representative data collected longitudinally during the last decade and it also draws directly on the expertise of leading HRM scholars. Entirely fresh analyses of HRM in Europe, based on new and hitherto unpublished data are presented and this analysis is critically important for students, researchers and also for practitioners. The book is divided into three parts: concepts and theoretical issues, trends in relation to these issues and comparisons between individual countries, and summaries and conclusions on the issue of convergence and divergence.

Conflict, bullying and harassment can destroy the foundations of the most enterprising organisations. Bullying is now a key complaint received by HR departments. Destructive conflict creates stress, which can lead to poor morale and performance, increased staff turnover and an overall decline in organisational effectiveness. The good news is destructive conflict can be reduced - but this is a sensitive issue, requiring managers to call on tried and tested techniques. Published for HR and line managers, IRS Managing Conflict in the Workplace will help employers to recognise and resolve destructive conflict issues more effectively, enabling them to become more positive, productive and efficient. It gives invaluable advice on conflict prevention, mediation and negotiation; it explains how to manage conflict in a wide variety of situations; and includes guidance on the new statutory requirements for disciplinary and grievance procedures. The handbook will enable HR professionals to: * recognise the sectors, departments and types of individuals most prone to conflict * measure the costs of conflict * understand and comply with the law on the employer's duty of care * spot potential problems, recognise bullying behaviours, understand the difference between constructive conflict and bullying and harassment, conduct a risk assessment and take preventative action * establish, communicate and monitor effective policies and procedures * train staff and managers in how to manage conflict effectively * reach agreement through negotiation * use conciliation and mediation to resolve difficult situations Also included is best practice advice, sample conflict management policies, case studies, checklists and legal compliance.

Written with the needs of learning mentors in mind, this book outlines the school organization in which the mentor will find themselves and deals with the tasks and responsibilities they will have to consider in the completion of their daily duties. Topics covered include *being an effective learning mentor; *working within school systems and structures; *identifying pupils at risk of underachieving; * suggested strategies for supporting pupils; * how to access appropriate training; *relationships with colleagues Intended for mentors in schools and training providers working with mentors, this handbook is a fully comprehensive guide.

Explosive economic and social changes in the Asia Pacific region have meant that much of what we know about the area is outdated. This book addresses this and looks at the "human resource period" with detailed analysis, discussion and predictions for the future. Focusing on the areas of China, Hong Kong, Japan, Korea, the Philippines, Singapore, Taiwan and Thailand the book explores the reasons behind changes and whether they indicate movement of convergence or divergence, the key issues for management and the implications for theory development.
This is the latest research available on this subject. A must for managers, researchers and those teaching undergraduate or postgraduate courses, as well as those interested in international business, sociology and employee relations.

This book gives a comprehensive survey of the field of Industrial Relations, focusing on general principles and problems. Illustrations are drawn from the practices adopted in many parts of the world such as Australia, France, Germany and the USA.

Contents include chapters on the following:
* Personnel Management
* Training
* Methods of Wage Payment
* Job Evaluation
* Profit-Sharing and Co-partnership
* Trade Unionism
* Employers' Organizations
* Collective Bargaining
* Wage Bases
* Equal Opportunities
* Conciliation and Arbitration

* A foundational and seminal text, that is widely used in coaching at all levels. * Written by one of the leading international figures in coaching. * Fully updated, the fourth edition includes two brand new chapters on inner purpose and somatic intelligence.

As part of the new Routledge series on Global HRM, this new title considers the growing importance of cross-border alliances, in particular international joint ventures, mergers and acquisitions, which is currently a major business issue. Providing a detailed analysis of various aspects of alliances, including learning acquisition, the HR implications of mergers and the role of cooperation and trust in such alliances, this book fills a vital gap in current literature. Featuring case studies and other added value features, this is an essential text for students of HRM, international and strategic management, as well as for HR professionals.

The authors focus on the following topics: Information Systems Contribution of IS/IT to organisations Systems concepts and attributes Planning, reviewing and controlling with IS Serving the end user - spreadsheets, databases, e-mail and DTP Software application for HR and other areas Legislation and Security Finance Sources and application of funds Accounting documentation - cash statements, profit and loss accounts, balance sheets Interpretation of accounts - management ratios Costing and budgeting Use of current software for finance Statistics Sources and uses of statistics Presentation of statistics Interpretation - measures of average, measures of distribution, correlation, time series, index numbers, significance tests Use of current software for computation of statistics

The purpose of this book is to investigate gender diversity practices and discourse developed by listed companies in Turkey. It pursues this aim by advancing knowledge about business relations affecting workplace gender diversity. The research builds on Bourdieu's field approach and implements a Thematic Analysis following Braun and Clarke's (2006) guidelines. The findings of the book are based on data collected from unstructured interviews and secondary sources such as the official documents of national and international organizations, newspapers, legislation, and web pages of the related parties. The findings suggest that the implementation of gender diversity practices may require a transformation of perspective and the conditions regarding the political, economic, and cultural realm for realization of a pervasive movement. Due to the conservative and patriarchal culture, authoritarian rule and neoliberal policies, gender diversity and inclusion are not seen as issues that should be resolved through the commitment and collaboration of a field. Consequently, diversity management practices are instrumentalized by the business community as a means for corporate communication and image building rather than actively building a diverse workforce.

Managing Conflict in Organizations introduces the origins, forms, benefits, and consequences of organizational conflict to students and practitioners and teaches how best to manage conflict to achieve productive outcomes. Conflict has benefits: it may lead to solutions to problems, creativity, and innovation. In contrast, little or no conflict in organizations may lead to stagnation, poor decisions, and ineffectiveness. This book is a vigorous analysis of the rational application of conflict theory in organizations for organizational behaviour students, as well as practitioners looking to practice constructive conflict management in their work. This second edition has been thoroughly updated to reflect the latest research in the field and explains the effect that research has on practice, with an expanded range of practical examples and cases. It covers emergent topics such as: Differentials in conflict management styles across generations Technology and its effect on conflict style changes Cross-cultural studies, Diversity and Critical Race Theory This text is a valuable resource for students, instructors, and researchers in HRM and organizational behaviour, and a practical handbook for practitioners that manage (or manage upward) their colleagues.

Triple Bottom Line (TBL or 3BL) was coined as a wide and inspiring approach for businesses aimed at understanding how to create, track and manage economic, social, and environmental value added. The sustainability sector is strongly increasing its relevance among academics and practitioners, and the market opportunities associated with the Sustainable Development Goals are estimated in over $ 12 trillion per year by 2030. Although this is a promising context, a recent article suggested a rethinking of the TBL, arguing that sustainability goals' value should not be assessed in terms of profit and loss, but of people wellbeing and planet health, looking for a societal profit. Technology plays a crucial role in our society. Respectively, the Agenda 21 and the Paris Agreement consider technology to be essential in the pursue of the sustainable development and the achievement of the SDGs. Adding to this, the Covid-19 pandemic has accelerated the adoption of digital solution in several field, from the way of working to the way of buying and consuming. Companies are becoming more aware of the responsibility they have with the environmental and human context, and people are looking for a work reflecting their values and purposes to motive them. This book aims to contribute to the understanding on the role of technology and its emerging and innovative solutions in the achievement of a sustainable development while making profit. It will be of value to researchers, academics, practitioners, and students in the fields of strategic management, entrepreneurship, management of technology and innovation, and sustainable development.

Work-related illness and injury is costing organisations in the UK up to 18 billion per year. As employers have statutory duties under both the "Health and Safety at Work etc. Act 1974" and the "Management of Health and Safety at Work Regulations 1999" with regard to occupational health, it is essential that they are aware of their duties and the legal requirements.
Tolley's Guide to Managing Employee Health is designed for all those responsible for managing the health of employees and gives comprehensive guidance on how to set up and manage an employee health strategy. It clarifies the duties outlined by law so the employer can feel confident they are complying with the latest legislation.
It includes comprehensive guidance on how to manage the risk to employee health in your organization and, more specifically, how to conduct risk assessments.
Also covered are topical issues such as:
* Sick Building Syndrome
* Alcohol and Drugs
* Asbestos
* Stress
* Violence in the Workplace
* RSI (Repetitive Strain Injury)
* Legionellosis
Guidance on sensitive issues such as long-term sickness and unauthorized workplace absence are also addressed, enabling the manager to act with confidence.
Each chapter includes a full discussion on the subject matter in hand, complete with relevant checklists so you can ensure that your own employee health strategy is being monitored and managed in the most effective way, whilst always complying with the law.
* Provides guidance on sensitive issues such as long-term sickness and unauthorized workplace absence
* Each chapter includes checklists to ensure compliance with the law.

Contents:
List of tables; Contributors; Foreward; Acknowledgments 1. Ken N. Kamoche, Gerry N. Muuka, Frank M. Horwitz and Yaw A. Debrah Preface 2. Frank M. Horwitz, Stella M. Nkomo and Rajah Mahamed HRM in South Africa 3. Dorothy Mpabanga HRM in Botswana 4. Gerry Nkombo Muuka and Kenneth Kaoma Mwenda HRM in Zambia 5. Anita Ramgutty-Wong HRM in Mauritius 6. Yaw A. Debrah HRM in Tanzania 7. Ken N. Kamoche, Stephen M. Nyambegera and Munyae M. Mulinge HRM in Kenya 8. Semaw Mekonnen and Aminu Mamman HRM in Ethiopia
9. Sam Aryee HRM in Ghana 10. Constant D. Beugre HRM in Ivory Coast 11. Mahmoud Yagoubi HRM in Tunisia 12. Abdoulhakem Almhdie and Stephen M. Nyambegera HRM in Libya 13. Yaw A. Debrah, Frank M. Horwitz, Ken N. Kamoche and Gerry N. Muuka Conclusions: Toward a Research Agenda Subject index. Name index

Shows how the implementation of HR strategy can generate shareholder value Focuses on the practical issues rather than the theoretical underpinning Features extensive summaries, checklists, examples, exercises and case studies Value-Based Human Resource Strategy demonstrates how HR strategy can be positioned and implemented to generate real shareholder value, using case studies from BT, Dyson, Marks and Spencer and others. The following topics are covered: HR strategy - scope, positioning, process HR strategy techniques Links with managing for value Project managing HR strategy Specific HR strategy issues and breakthroughs Being an HR strategy consultant Many HR managers are trying to become more of a consultant than an HR administrator and don't know how to - this book addresses that need. It is practical and contains visual tools to work through HR issues.

President Bush's number-one management initiative for the federal government is the Strategic Management of Human Capital. According to Knowledgeworkers.com, human capital is the accumulated value of an individual's intellect, knowledge, and experience. In the U.S. federal government, a human capital crisis exists. The factors contributing to a human capital dilemma include a knowledge bleed due to retirement eligibility, changing perspectives on work, and escalating knowledge loss. According to a Joint Hearing on the Federal Human Capital, by 2005, more than half of the 1.8 million non-postal civilian employees will be eligible for early or regular retirement. An even greater percentage of the Senior Executive Service, the government's core managers, will be eligible to leave.
All government agencies are required to develop a human capital strategy by 2005. Many of these agencies have scored a "red" (lowest rating) on the Government Scorecard in the way they are approaching their strategic management of human capital. This book is an executive briefing on developing a successful human capital strategy based on lessons learned from analyzing existing strategies at government agencies such as NASA.
Using a knowledge management perspective, Liebowitz identifies four pillars of an effective strategy and gives examples of these in practice.
* President Bush's number-one management initiative for the federal government is the Strategic Management of Human Capital: The topic of this book
* All government agencies are required to develop a plan by 2005--this is the first book to address this need
* Provides a simple framework government agencies can use to develop theirstrategy

This book focuses on digitalised talent management-the use of information technologies in talent management. The book affords theoretically, methodologically and empirically informed insights that are especially salient given the need for executives and organisations to balance the role of humans and technology, while ensuring competitiveness in this interconnected and increasingly digital world. In doing so, the book will shape and contribute to academic and industry-based conversations about the role of technological innovations in enabling organizations to transition towards digital ways of organising talent, as well as the associated implications for the who, what, where, when, and why of talent management as stakeholders decide which aspects of talent management can be delegated to technology, and those that require human agency. This book adds value by assembling subject matter experts currently siloed within traditional research domains whilst also highlighting the complexity of managing talent. By synthesising content from world-leading academics who herald from various backgrounds, the book will instigate, shape and contribute to conversations about both the promises and perils of digitalised talent management and the extent to which judgments and decisions about an organisations most valuable asset-it's talent-should be delegated to non-human agents. This book will be of interest to researchers, academics and students in the fields of talent management and organisational design, especially those interested in digital ways of working, managing and leading.

Risk Management Professionals seek to identify, analyze, and document the risks associated with a company's business operations, as well as monitor the effectiveness of risk management processes and implement needed changes. The PMI Risk Management Professional (PMI-RMP) (R) certification not only highlights the ability to identify and assess project risks, mitigate threats, and capitalize on opportunities, but it also enhances and protects the needs of the organization. Gaining distinction as a PMI-RMP sets the Risk Management Professional apart from other professionals and brings credit to an organization. The exams from the Project Management Institute are not easy, so whether you are running a course as an instructor or studying by yourself, you need a good study guide to maximize time spent studying and one which enhances the chances of passing the exam. Test takers sitting for the exam need a study guide that suggests which study materials are best to read in preparation for the exam, presents exercises to enhance learning and understanding, and provides sample exam questions. Most study guides just explain the contents of the exam without providing the tools to maximize learning. Klaus Nielsen, an Authorized Training Partner with PMI, translates the PMI examination content outline for April 2022 into what people need to do and know in preparation and provides them with exercises and prep questions as a quick and easy check to ensure they are on the right path in preparation for taking the exam. This book helps maximize the chance of passing the exam.

* Illuminates a people-centric way to lead change - the key to change success * Presents insights from change leaders in the non-profit sector via thick, descriptive storytelling * Authored by a Korean American female change leader - a rarity in the change leadership literature

'This is an extremely welcome and timely contribution which extends our understanding of the relationship between trust and HRM in organizations, a relationship which has until now been under explored. This excellent edited collection explores trust in the context of HRM stage by stage from pre-entry to exit in a thoughtful and provocative way. In each chapter leading scholars in the trust and HRM fields highlight critical issues for both researchers and practitioners to consider. Key reading for anyone interested in how HRM can enhance and develop trust and how trust can contribute to the success of HRM.' --Antoinette Weibel, University of Konstanz, Germany and President of First International Network on TrustAn organization's human resource management (HRM) policies and their implementation have long been claimed to influence trust within an organizational environment. However there has, until now, been a limited examination of the relationship between the two. In this unique book, the contributors explore the HRM cycle from entry to exit, and examine in detail the issue of trust and its links with HRM. Each chapter takes an aspect of HRM including; selection, performance management, careers and personal development, training, change management and exit, and offers a new understanding and insight into the role, importance and challenges to trust within these processes. This timely book will prove to be an invaluable resource for academics interested in trust, HR and organizational behavior. HR professionals should also not be without this path-breaking study. Contributors: M. Ashleigh, J. Billsberry, C. Boon, S.E. Brodt, F. Buckley, M. Clinton, C.L. Cooper, J.R. Crawshaw, D.N. Den Hartog, A.M. Dionisi, G. Enosh, D. Guest, S. Harrington, M. Lindorff, K. Mather, A.K. Mishra, K.E. Mishra, V. Patent, J. Prichard, C. Rayner, M.N.K. Saunders, G.M. Schwarz, R.H. Searle, D. Skinner, S.S. Tzafrir, A. Wilson, L. Worrall

Discrimination and the Law provides an exploration and evaluation of discrimination law, focusing primarily on discrimination in employment. Introducing readers to the concepts of equality and the historical origins of discrimination law, Malcolm Sargeant explores the wider political, social and economic contexts through which discrimination law has evolved. The second edition has been thoroughly updated and includes a new chapter considering discrimination against trade unionists, discrimination against 'non-standard' workers as well as the public sector equality duty. The book begins with an examination of what is meant by such concepts as equality and discrimination followed by an analysis of the Equality Act 2010 and the impact of EU and international law. All the protected characteristics contained in the Equality Act 2010 are critically considered (age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation). Issues not covered by the legislation such as those relating to multiple discrimination and caste discrimination are also analysed. Important cases from the UK courts as well as international courts are considered. The book also contains an appendix with the most relevant parts of the 2010 Act. Important cases are highlighted in the text and some reflections as the basis for further discussion are included at the end of each chapter. This is an essential introduction to the wide-ranging law relating to discrimination in the UK for law, HRM and business students.