All CEOs, managers, supervisors, training professionals, and educators must be able to effectively recruit, train, manage, and promote a culturally diverse work force. Unfortunately, few of them have been adequately trained to do so. Effective management of diversity is good business. It takes effective communication, conflict resolution, and the creation of an inclusive organizational culture to succeed. This comprehensive book helps administrators better understand the problems they face and how to deal with them by dispelling the myths and facing the realities of cultural diversity.

Drawing on numerous examples of successful diversity initiatives, the book gives the reader a balanced view of distinct diversity interventions. Cross-cultural training programs are critiqued, along with specific methods for assuring quality in-service training activities. Self-administered quizzes, surveys, and critical incidents are included to allow the reader to gain self-insight and self-improvement. African Americans, Hispanics, Native Americans, Asians, women, older workers, employees with disabilities, foreign workers, and majority cultural groups are discussed in great detail. Theories and laws, as well as behavioral, cognitive, and affective strategies are among the topics presented.

Using recent research and case studies, this book offers an evidence-based insight into the embezzler's mindset as they commit crimes that are costing nations, organisations and individuals increasingly more each year. This mindset is described in detail as the embezzler develops their motivation to steal from their employer, finds a method of stealing, assesses the risks, executes the theft, and then determines whether to continue to steal. The organisational landscape of security capabilities, culture and financial circumstances provide the environment that this mindset operates within. The embezzler's approach to the crime is broken down into four stages: Pre-Existing Vulnerabilities, Induction to First Theft, Ongoing Theft and Detection to Resolution. The author recommends strategies based on the embezzler's mindset for organisations to enhance their ability to protect themselves from such inside threats that attack their reputation, productivity, morale and, in the worst cases, financial viability.

This book has been written for the HR Practitioner and will provide readers with tools, guidelines, ideas, and strategies for developing their role within the Human Resources function. This text focuses on current issues and future trends in both the HR profession and the workplace. Organizations will continue to be forced to function in a lean and mean manner, HR professionals are now required to manage outsourcing functions and to move through multiple internal roles quickly. This book will act as a roadmap to help them plan and implement these roles quickly and efficiently, aligned to their organizations strategy.

The purpose of this volume is to describe the impact of the increased demand for flexibility on employees and its impact on their individual work life trajectories and health. The volume offers concrete examples of interventions aimed to find innovative ways of sustainable work careers for today's workers. We focus on the school to work transition, job insecurity, job loss and re-employment and retirement. The interventions described offer strategies for implementing support in employment contracts, increasing preparedness of individual employees with public education programs or developing work arrangements and support systems in work organizations.

FORWARD to Professorship in STEM: Inclusive Faculty Development Strategies That Work provides best practices on how to design and implement inclusive workshops aimed at supporting faculty and staff in their career development. The book addresses fundamental skills and strategies to excel in academia, with a focus on assisting women and other underrepresented groups to succeed in obtaining tenure-track faculty positions, and in acquiring tenure. Contributors from wide geographical, disciplinary, and career backgrounds offer their insights on challenges in academia, lessons learned, successes, and outcomes, with chapters devoted to tenure and beyond, collaborations and funding, impact on, and of, the deaf culture, and engaging differences.

Designed as a comprehensive text for advanced courses in personnel selection and classification, the three volumes that comprise "The Economic Benefits of Predicting Job Performance" take a different approach than that taken in most previous works on the subject. While most texts focus on selection and psychological measurement to the exclusion of classification, these volumes summarize the major theories and research findings in both areas and provide a thorough treatment of classification processes. This is the first text providing more than a chapter on classification since Cronbach and gelser's historic work in 1965. Joseph Zeidner and Cecil D. Johnson discuss the central topics involved in the practical prediction of job performance, including validity and utility models and research strategies and designs. Based on their analysis, they introduce a new theory, the differential assignment theory, and illustrate the mathematical principles that govern its use in personnel classification. Throughout, the authors are concerned with the realistic applications of specific procedures to maximize both selection and classification efficiency.

This volume begins with an overview describing the major issues and highlighting important findings and conclusions. Volume 3 looks at the specific case of the Army and asks whether the dollar utility of the Army's personnel classification system can be improved substantially and, if so, how? The authors present the results of their extensive research into the Army's current system and conclude by offering suggestions for improvement based on their findings. This volume concludes with a glossary and list of references.

Leadership is not a role reserved for presidents, prime ministers, and CEOs. All of us have the opportunity to be leaders, inspiring others while encouraging them to improve themselves in so many ways. Parents, managers, coaches, union leaders, church volunteers, and many others can be incredibly uplifting and inspiring. It's really not that complicated. What will you do to be a better leader for your workplace, your family, or your community?

How can we be happier, healthier and more satisfied in life? This edited collection examines various dimensions of wellbeing among older people, including its measurement; social, environmental and economic determinants; and how research can be translated into policy to improve quality of life for older people. With an increasingly ageing population across countries and an increasing population of older adults, there is growing interest in improving older people's ability to live healthily and happily. With a focus on retirement and aged care, this book is important reading for those interested in Welfare Economics, Health Economics and Development.

As a newly appointed middle school principal in a small town, Hannah Gardner wonders if there is a manual for leading an organization using head, heart, and spirit. Her life changes when Dr. Maddy Mathews, a recently retired superintendent from a neighboring district, is hired as interim superintendent. Once on board, Maddy sees that a great divide exists among the board members. An unscrupulous middle school coach-the town's former football hero-has been promised Hannah's position once he completes the certification requirements. Maddy, however, sees Hannah's outstanding character and high ideals, combined with compassion for her students and staff, and decides to mentor her. Their weekly conversations ignite conceptual thinking and greater awareness as Hannah learns to trust her inner voice. Maddy not only mentors Hannah, but also works with all the administrators to foster change in a place where power has been misused. By introducing three leadership models, as well as the three Cs, the administrators explore new paradigms to balance work and play, embracing the next generation of student mastery. Throughout the school year, the relationship between Hannah and her mentor reveals the challenges and opportunities of leading a school district with love, while addressing political, social, and personal issues that require courage, integrity, and candor.

Contrary to the common saying: we do want you to judge this new edition of Organizational Behavior by its front cover. Specifically, featured is that this is the 14th edition, it takes an ""Evidence-Based Approach," and similar to the previous edition there are now three Luthans authors. This 14th edition is based on the foundation provided by the first mainline text which has become the classic for the study and understanding of organizational behavior. However, by taking an evidence based approach, this insures that, even though a classic, this new edition adds the most recent and relevant research to the most extensive, up-to-date reference-base of any organizational behavior text. By adding the two closely related authors (professor sons) literally pumps ""new blood"" into the sustainability of this classic text by Fred Luthans. Importantly, Fred has recently been recognized with: 1) Lifetime Achievement Award in Organizational Behavior; 2) Top 1% of Citation Count of all researchers in the world; and 3) the #1 most cited author in Organizational Behavior textbooks. Finally, this new edition recognizes that even though the theoretical framework and coverage largely remains, the context of organizational behavior is rapidly changing. This new edition reflects the ""New Age"" environment, but still holds to the premise that in today's organizations, success and competitive advantage still comes from the understanding, prediction, and effective management of human resources. With this new edition we invite you to continue the never-ending journey guided by the best organizational behavior theory, research, and application.

This book deals with leadership trends in the next decade and beyond. It critically examines how knowledge management can be used to address emerging societal and business issues, such as sustaining complex product quality, controlling automation generated unemployment, increasing cyber insecurity in virtual workforce environment, and unstable government and market trends. These issues require unique leadership qualities to be effective in extremely challenging business and socio-political environments. Included among the topics explored by the authors in this book are: investment for the development of diverse human capital, use of data analytics for performance improvement, declining demographic dividends in population deficient areas, and globally increasing women and minority education and employment. Scholars in business and economics, and managers in industry and government will find this book to be a valuable resource in exploring new directions for the future development of leadership.

This timely resource offers fresh research on companies' use of social media platforms-from Twitter and Facebook to LinkedIn and other career sites-to find and hire personnel. Its balanced approach explains why and how social media are commonly used in both employee recruitment and selection, exploring relevant theoretical constructs and practical considerations about their appropriateness and validity. Contributors clarify a confusing cyberscape with recommendations and best practices, legal and ethical issues, pitfalls and problems, and possibilities for standardization. And the book's insights on emerging and anticipated developments will keep the reader abreast of the field as it evolves. Included in the coverage: * Social media as a personnel selection and hiring resource: Reservations and recommendations. * Game-thinking within social media to recruit and select job candidates. * Social media, big data, and employment decisions. * The use of social media by BRIC nations during the selection process. * Legal concerns when considering social media data in selection. * Online exclusion: Biases that may arise when using social media in talent acquisition. * Is John Smith really John Smith? Misrepresentations and misattributions of candidates using social media and social networking sites. Social Media in Employee Selection and Recruitment is a bedrock reference for industrial/organizational psychology and human resources academics currently or planning to conduct research in this area, as well as for academic libraries. Practitioners considering consulting social media as part of human resource planning or selection system design will find it a straight-talking guide to staying competitive.

A critical mass of events has been transforming the American work scene, bringing unprecedented and irreversible changes in how American corporations relate to world markets and how they interact with their workforce. These changes are bringing about New Paradigms in corporate structure, organization, and operation. For many corporations, these changes involve substantial alterations such as recasting worklife. Rebirth is often validly used as a descriptive term for corporations that successfully weathered the massive onslaught of global economic, demographic, and technological changes in the last decade and the imperatives confronting many others for years to come. Officials, executives, and students need to know how and why new policies, strategies, organization designs, and employment relationships are indicated as well as lessons learned and guidelines from which to launch new policies and employment relationships. This is necessary because: these parties must enact or guide developments; or, they are a part of the changes and need the understanding of the factors which have changed their work roles, their expectations for the future and in many cases their standard of living.

This book is written to provide understanding and sufficient examples and guidelines for planners, strategists, and senior managers so that they can start to address the specifics of their situations. It provides numerous exhibits encompassing New Paradigm features; point-by-point features of newer employment relationships (based on a new psychological contract); timely and useful reference information sorted out according to key topics. New Paradigm organizations are characterized by management credibility, mutual trust, and cooperative working relationships. Employee involvement and participative management are hallmarks of the New Paradigm companies.

Everyone has responsibilities, obligations, and problems to deal with in the workplace and in life. Some people, however, have mastered the art of shifting those "monkeys" onto the backs of others. They claim they don't know how to solve a problem or do the task, they say they don't have time, they complain, they perform poorly, they find any and every way to avoid the work and yet somehow, they're never held accountable. Instead, hardworking, loyal employees who care about results end up shouldering those burdens for their lazy or unmotivated colleagues. The slackers get just what they want less work while the best employees become alienated and overworked.

Who is to blame for those misplaced monkeys? In Shifting the Monkey, author Todd Whitaker suggests it is the responsibility of leaders and managers to protect their best employees by putting the monkeys right back where they belong on the backs of those people who were supposed to do the task, solve the problem, or manage the project in the first place. Too often when monkeys shift, leaders think it will be "easier" or faster to just reassign the work or worse, do it themselves. Over time, this misguided leadership can damage a workplace, alienate employees and customers, and otherwise make life annoying, even miserable, for lots of people. Shifting the Monkey shows how to shift an organization's focus from compensating for, excusing, and working around problem people to cultivating and rewarding the best employees. Rather than allowing liars, criars, and other slackers to dominate organizational culture and workflow, strong leaders build a culture that supports, defends, and cultivates the hardworking, responsible employees who are the backbone of any business.

Whitaker describes three tiers of leadership:

Tier One The self-focused leader who goes in the back office and closes the door

Tier Two The team-focused leader who goes out front to make sure the mean employees don't abuse the others when he or she is looking

Tier Three The organization-focused leader who deals with the ineffectual people and gives them back the monkey, or at least some of it, so they won't behave badly again

The Tier Three leader constantly asks the following questions:

1. Where is the monkey?

2. Where should the monkey be?

3. How do I shift the monkey to its proper place?

This leader doesn't avoid the troublesome employees or instruct others to pick up their slack, but rather faces the monkey head on. He or she doesn't penalize all employees to control the behavior of a few bad apples, but rather makes decisions based on the best employees and confronts the troublesome ones individually.

Whitaker explains how to spot the top nine "monkey" techniques used to shift responsibilities by both employees and leaders and gives spot-on advice for putting monkeys back in their place. Readers will instantly recognize the "monkey business" Whitaker describes and benefit from his strategies to tackle pesky monkeys and return them to their rightful owners.

Since its first issue in 1988, much interesting and inspiring material has been published in Groupwork. Most of this still says much of use to today's groupworkers, and there is a steady stream of requests for reprints. We are therefore making back volumes of Groupwork available in volume form. Authors in this volume include leading academic figures in the field as well as practitioners working in the field. Any groupworker will find this material of enduring interest.

Covering the period of the financial crisis, this Research Handbook discusses the degree of importance of different driving forces on employee turnover. The discussions contribute to policy agendas on productivity, firm performance and economic growth. The contributors provide a selection of theoretical and empirical research papers that deal with aspects of employee turnover, as well as its effects on workers and firms within the current socio-economic environment. It draws on theories and evidence from economics, management, social sciences and other related disciplines. With its interdisciplinary approach, this book will appeal to a variety of students and academics in related fields. It will also be of interest to policy makers, HR experts, firm managers and other stakeholders. Contributors: I. Beltran Martin, S. Bevan, M. Bossler, C. Carrillo-Tudela, W.-J.A. Chang, M. Coles, C.L. Cooper, H. Dale-Olsen, M. Daskalaki, T. Eriksson, P. Ferreira, R.W. Griffeth, K.E. Hall, L. Holbeche, J.-T. Kao, Y. Lai, C.S. Long, A.-M. Mohammed, K. Morrell, E. Parry, J. Purl, G. Saridakis, S. Taylor, R. Upward, P. Urwin, W.K. Wan Ismail, M. Wong El Leen

Designed as a comprehensive text for advanced courses in personnel selection and classification, the three volumes that comprise The Economic Benefits of Predicting Job Performance take a different approach than that taken in most previous works on the subject. While most texts focus on selection and psychological measurement to the exclusion of classification, these volumes summarize the major theories and research findings in both areas and provide a thorough treatment of classification processes. This is the first text providing more than a chapter on classification since Cronbach and Gleser's historic work in 1965. Cecil D. Johnson and Joseph Zeidner discuss the central topics involved in the practical prediction of job performance, including validity and utility models and research strategies and designs. Based on their analysis, they introduce a new theory, the differential assignment theory, and illustrate the mathematical principles that govern its use in personnel classification. Throughout, the authors are concerned with the realistic applications of specific procedures to maximize both selection and classification efficiency.

This volume begins with an overview that describes the major issues and highlights important findings and conclusions. Volume 2 begins with a taxonomy of personnel selection, classification, and placement--going on to address the measurement of classification effectiveness and ways to improve it. The use of model sampling and simulation as a tool for measuring utility, potentially available from personnel classification, is described. This volume concludes with a glossary and list of references.

This book is the first in a series on Chinese management based on the Global Chinese Management Conferences (from 2015 to 2017), an annual conference organized by the Sun Tzu Art of War Institute. The first volume is by FOO Check Teck, professor at Fudan and Hunan University and founding editor of Chinese Management Studies (SSCI), who encourages readers to broaden their minds to embrace the Universe as a Community. The book argues that the lives of all beings are worth preserving and urges the academic community to recognize the ideologies at heart of management and to see research as a deep, reflective thinking process that goes far beyond the testing of hypotheses - great works, lasting 2,500 years are the result of deep reflection upon experiences. It also calls for the re-framing of management integration of a variety of ideological strands, typically in topics in MBA or MPA programs: earnings, mobility of human capital, complex adaptive systems, HRM (in small high-tech firms), technology standardization, Xin (trust: labor relations), multi-leveling, re-forming (hospitals), He-Xie (doctoral work), upgrading (automobile industry). The major consequential consideration must be what it means for people.

This book explores the effects of shift work and non standard working hours on family and social life. It features analysis and case studies from an international body of researchers from Europe, the Americas and Australia. It includes contributions from Germany, the United States, the Netherlands, Croatia, Italy, Poland, Australia, and Brazil, that fully examine this increasingly prevalent, and global, issue. The book starts by introducing the problems of work-family linkages, shift work and non-standard work hours. Next, it details the consequences of specific features of shift schedules, such as decreased opportunities for social participation, family problems and negative effects on partners and children as well as the impact of working time arrangements on work-family conflict over time. The book then looks at the consequences of shift work and non-standard work hours on family members and the workers themselves, including the sleep and daytime functioning of adolescent family members and the ways that non-standard work schedules intersect with the particular challenges and stresses of family responsibilities and strategies that workers use to manage these challenges in sectors where non-standard schedules are the norm. Last, the book considers the role of individual differences in understanding problems of work-family relationships, including a consideration of safety and health at work from the perspective of gender and an examination of the moderating role of chronotype and circadian type characteristics on work-family conflict and work-family facilitation among male shift workers.

Recent statistics indicate that almost 80 percent of employees are unhappy in their current job. These alarming facts, coupled with high profile scandals and corporate takeovers of the past decade, illustrate that today's CEOs struggle with an image problem that is far worse than any other time in history. Ray Faulkenberry says that it is time for enlightened CEOs and business owners to implement new management styles and rely on personal experiences and universal principles as he takes a comprehensive look at the intricacies of how businesses are run today and how they may be better managed in the future. Faulkenberry emphasizes that businesses need to tap into the unlimited potential of its employees, and by executing a model that encourages profit even while it focuses on the human spirit, employers will gain a higher purpose as former management methods become obsolete. Modern CEOs will be both challenged and intrigued by the Eastern philosophy and organizational theory included. The Corporate Samurai reminds business leaders that the wisdom of past generations has great value to CEOs who really can live a life with honor and integrity and the supreme desire to protect and empower those they have been privileged to lead.