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Books > Business & Economics > Business & management > Management of specific areas > Personnel & human resources management

Managing Knowledge Workers - Value Assessment, Methods, and Application Tools (Hardcover, 2013 ed.): Justyna Patalas-Maliszewska Managing Knowledge Workers - Value Assessment, Methods, and Application Tools (Hardcover, 2013 ed.)
Justyna Patalas-Maliszewska
R2,154 R1,791 Discovery Miles 17 910 Save R363 (17%) Ships in 10 - 15 working days

This book focuses on understanding the strategic role of the knowledge workers in companies, especially in creating an innovative company. The author presents the 'Sknowinnov method' and a decision-making model for the assessment of the value of strategic knowledge resources in companies. This method and its approach can be used as excellent tools for a quantitative knowledge analysis in an economic viewpoint. The IT tool that is developed for this method offers support in decision making at a strategic level regarding the profitability of any investment in employee qualifications and skills. The tool also connects the selected determinants described in an innovative company with the value of the personnel usefulness function, enabling the assessment of the rationality and effectiveness of knowledge. HR managers and knowledge management consultants for innovative companies would find this book and the IT tools presented specially useful. This book also adds value to researchers dealing with analysis of quantitative and qualitative methods in intellectual capital research.

Workers Compensation - A Reference and Guide (Hardcover): Peter Lencsis Workers Compensation - A Reference and Guide (Hardcover)
Peter Lencsis
R2,050 Discovery Miles 20 500 Ships in 18 - 22 working days

For human resource professionals, labor law specialists, and others involved in the practice of labor-management relations, Lencsis provides a concise, easily-accessed description of the workers compensation system in the United States, its governing laws and also its insurance aspects. Covering all major facets of workers compensation legislation and the insurance and risk management techniques used to comply with them, his book will have equal benefits for the staffs of insurance companies and brokerages, compensation and claims professionals, and for workers compensation executives in governmental agencies.

Lencsis explains that workers compensation laws were enacted on the federal and state levels in the early part of the century and have endured in the same basic form to the present. They represent a radical departure from common law concepts of negligence and damages in that they provide for statutory medical and wage-loss benefits regardless of who is at fault. Lencsis explores how insurance mechanisms in the public and private sectors are used to fund benefits and to make their delivery as secure and certain as possible. He also notes that workers compensation insurance is a major part of the property-casualty insurance business, and as such has recently become one of its most profitable areas. Lencsis' book helps readers to understand these concepts and to work with them in the day-to-day conduct of their business.

Reducing Employee Absenteeism Through Self-Management Training - A Research-Based Analysis and Guide (Hardcover, New): Colette... Reducing Employee Absenteeism Through Self-Management Training - A Research-Based Analysis and Guide (Hardcover, New)
Colette A. Frayne
R2,536 Discovery Miles 25 360 Ships in 18 - 22 working days

Employee absenteeism is a chronic organizational problem that costs U.S. corporations an estimated $30 billion annually. In this pioneering volume, Colette Frayne reports the results of the first study to examine empirically the use of a simple straightforward self-management training program to increase employee attendance. The author presents a complete description of the self-management training process used in the study, shows how self-management can be of significant value in reducing employee absenteeism, and offers precise information for the human resources professional who wishes to organize and implement self-management training within his or her own organization. Frayne also addresses other applications of self-management in the workplace, demonstrating that the approach works because it accommodates both the employees' needs for freedom and the organization's need for control.

Following an introductory chapter which discusses the research focus for the study, presenting the rationale for examining the topic, and explores the basic principles of social learning theory, Frayne provides a detailed overview of existing theories that were precursors to social learning theory. She then outlines the methodology that was used for sample generation, data collection, and training implementation. Two chapters examine the research results and discuss their implications for reducing employee absenteeism. In the next chapter, Frayne discusses the results and interpretations derived from conducting a follow-up study and replication of the initial research. Training in self-management, she shows, offered many benefits to the individuals involved in the training program and to the organization that supported the program. Specifically, many of the trainees improved their attendance, their relationships with supervisors, their job performance, and their career promotion opportunities--improvements that held up well over time. Care is taken throughout to present both practical guidelines for implementing effective self-management training programs and empirical research to support the various applications of the training. Numerous tables and figures enhance the text.

The Story Of The Moors In Spain (Hardcover): Arthur Gilman The Story Of The Moors In Spain (Hardcover)
Arthur Gilman
R966 Discovery Miles 9 660 Ships in 10 - 15 working days
Engaging Your Team - Lessons for Servant Leadership (Hardcover): David Zanca Engaging Your Team - Lessons for Servant Leadership (Hardcover)
David Zanca
R807 Discovery Miles 8 070 Ships in 18 - 22 working days
Emotional intelligence - Your Foundation For Success (Hardcover): Ei Advantage, Hayley Hesseln, Janice Gair Emotional intelligence - Your Foundation For Success (Hardcover)
Ei Advantage, Hayley Hesseln, Janice Gair
R674 R608 Discovery Miles 6 080 Save R66 (10%) Ships in 18 - 22 working days
Incentives and Performance - Governance of Research Organizations (Hardcover, 2015 ed.): Isabell M. Welpe, Jutta Wollersheim,... Incentives and Performance - Governance of Research Organizations (Hardcover, 2015 ed.)
Isabell M. Welpe, Jutta Wollersheim, Stefanie Ringelhan, Margit Osterloh
R4,435 R3,634 Discovery Miles 36 340 Save R801 (18%) Ships in 10 - 15 working days

This book contributes to the current discussion in society, politics and higher education on innovation capacity and the financial and non-financial incentives for researchers. The expert contributions in the book deal with implementation of incentive systems at higher education institutions in order to foster innovation. On the other hand, the book also discusses the extent to which governance structures from economy can be transferred to universities and how scientific performance can be measured and evaluated. This book is essential for decision-makers in knowledge-intensive organizations and higher-educational institutions dealing with the topic of performance management.

Design of Incentive Systems - Experimental Approach to Incentive and Sorting Effects (Hardcover, 2013 ed.): Dennis D.... Design of Incentive Systems - Experimental Approach to Incentive and Sorting Effects (Hardcover, 2013 ed.)
Dennis D. Fehrenbacher
R3,902 R3,371 Discovery Miles 33 710 Save R531 (14%) Ships in 10 - 15 working days

Monetary incentives, as a driving force for human behavior, are the main theme of this book. The primary goals underlying the application of monetary incentive systems in companies are motivating employees to strive for superior productivity in line with the interests of employers, and hiring adequately skilled employees. The first goal refers to incentive effects, the latter to sorting effects. This book introduces important theories and concepts concerning behavior under influence of monetary incentives; it reviews existing economic frameworks and identifies specific contingency variables. Based on an integrative framework of elements influencing incentive and sorting effects, a laboratory experiment is presented including detailed methodological discussion on experimentation and data analysis as well as an extensive presentation of findings and discussion of implications.

Organizational Behaviour and Human Resource Management - A Guide to a Specialized MBA Course (Hardcover, 1st ed. 2018):... Organizational Behaviour and Human Resource Management - A Guide to a Specialized MBA Course (Hardcover, 1st ed. 2018)
Carolina Machado, J. Paulo Davim
R4,928 Discovery Miles 49 280 Ships in 10 - 15 working days

This book focuses on strategic and operational human resources, giving the reader the core curriculum of subjects usually presented in an MBA program specialized in organizational behaviour and human resource management. The topics covered can be applied to a variety of real world business situations. This book aims to contribute to the growth and development of individuals in a competitive and global economy, by covering the latest developments in the field of human resources management. Innovative practices and theories as well as the current policies and practices of HRM are described in this book.

Managing Diversity -- The Courage to Lead (Hardcover): Elsie Y. Cross Managing Diversity -- The Courage to Lead (Hardcover)
Elsie Y. Cross
R2,571 Discovery Miles 25 710 Ships in 18 - 22 working days

White women and people of color now constitute the majority of the U.S. workforce, yet ninety-seven percent of senior managers of Fortune 500 and Fortune 1,000 industrial companies remain white men. It's clear that leaders of American organizations are requited to play key roles in a world that has become strange to them, says Cross. To succeed in an increasingly competitive global environment, our organizational leaders must have the courage to act outside their comfort zones--to try to understand, interact with, motivate, develop, and retain a work force that is alien to them.

Cross' book provides the practical assistance they need. Because racism, sexism, and other forms of oppression are not rational, help cannot be found wholly in rationalism. Such biases arise from emotional and psychological bases. Our leaders are thus forced to confront their barriers within barriers that exist at every level of their organization. Cross uses her own experiences as an African American woman and as an experienced, and recognized management consultant to demonstrate how oppression functions at the individual, group, and systems levels, but her book is not a memoir. Rather, it is a sophisticated explication of a complex and complete system of organizational change, with case studies and other useful aids, which, if fully grasped, will enable courageous leaders to succeed in understanding and dealing effectively with the urgent crosscultural and gender issues in the workplace.

International Human Resource Management - Globalization, National Systems and Multinational Companies (Paperback, 3rd edition):... International Human Resource Management - Globalization, National Systems and Multinational Companies (Paperback, 3rd edition)
Tony Edwards, Chris Rees
R1,815 R1,474 Discovery Miles 14 740 Save R341 (19%) Ships in 5 - 10 working days

International Human Resource Management Edwards & Rees, 3rd edition This engaging textbook offers a readable introduction to International Human Resource Management. It explores the international dimensions of managing human resources, with a focus on comparative HRM and multinational organisations. It tackles the issues raised by cross-national differences in HRM styles and explores key themes, including: The meaning of globalization and the extent to which it is a novel phenomenon Challenges to national traditions and changes in national systems Debates and controversy around key issues in International HRM. Ideal for undergraduates taking International HRM courses, those taking Masters programmes in HRM, and MBA students. It may also be relevant to comparative industrial relations courses that feature multinational companies. Fully revised and updated in this new third edition, this textbook features: Clear, cohesive themes that run throughout the book and show the big picture. Broad depth of coverage of multinational companies, reflecting current hot topics. Real life case studies throughout, showing how the theory applies in practice. Contributions by experts in the field, actively edited by the lead authors to ensure that the book is clear and consistent for the reader. About the authors Tony Edwards is Professor of Comparative Management at Kings College London. Chris Rees is Professor of Employment Relations at Royal Holloway, University of London.

Parliamentarians' Professional Development - The Need for Reform (Hardcover, 1st ed. 2016): Colleen Lewis, Ken Coghill Parliamentarians' Professional Development - The Need for Reform (Hardcover, 1st ed. 2016)
Colleen Lewis, Ken Coghill
R3,324 Discovery Miles 33 240 Ships in 10 - 15 working days

This book addresses the education and training of Members of Parliament (MPs). It examines existing training programs offered in various countries around the world, evaluates their strengths and weaknesses and makes recommendations for a new approach, which aligns the professional development of MPs to 21st century requirements. Contributors address the role of parliamentarians, how to prepare them for their multi-faceted functions, the importance of ethics in any program, the requirement for more sophisticated adult learning approaches, human resource implications and the need to reform existing education and training models. The book will appeal to scholars in the fields of political science, adult education and human resource management, as well as to parliamentarians interested in enhancing their skills so as to perform more efficiently and effectively.

Inside Out Empathy - Explore the underestimated superpower essential for building, developing, and inspiring a rock-solid team... Inside Out Empathy - Explore the underestimated superpower essential for building, developing, and inspiring a rock-solid team (Hardcover)
Erin Thorp
R697 R626 Discovery Miles 6 260 Save R71 (10%) Ships in 18 - 22 working days
The Samurai Samba Vinci Way - How to Improve Your Executive Presence, Increase Trust and Lead Your Team at a World-Class Level... The Samurai Samba Vinci Way - How to Improve Your Executive Presence, Increase Trust and Lead Your Team at a World-Class Level (Hardcover)
Claudio Toyama; Edited by Mary Lou Kayser; Foreword by John Mather
R510 R480 Discovery Miles 4 800 Save R30 (6%) Ships in 18 - 22 working days
Consultation at Work - Regulation and Practice (Hardcover, New): Mark Hall, John Purcell Consultation at Work - Regulation and Practice (Hardcover, New)
Mark Hall, John Purcell
R2,986 Discovery Miles 29 860 Ships in 10 - 15 working days

The practice of consultation between senior managers and employee representatives has a long history in British employment relations yet has often been overshadowed by discussions on collective bargaining. In the last few decades, the importance of consultation has been elevated by two main trends: the decline in trade union membership and the retreat from collective bargaining in the private sector on the one hand, with the result that consultation may be the only form of collective employee voice available; and the programme of legislative support for consultation by the European Union since the 1970s on the other. The book charts the meaning and development of consultation in the twentieth century and explores the justifications for the practice. It shows how EU intervention to promote consultation evolved and changed, paying particular attention to the adoption of the Information and Consultation of Employees (ICE) Regulations, which became fully operational in enterprises with 50 or more employees in 2008. Analysing the half-hearted response to EU consultation initiatives by the social partners in Britain, it provides a critical assessment of successive UK governments' handling of the issue. Drawing on the authors' empirical research in twenty-five organizations, the book closely examines the take-up and impact of consultation regulations, and explores the processes involved in effective consultation. Consultation at Work looks at the dynamics of consultation and draws a contrast between 'active' consultation of the type envisaged by the EU, and more limited consultation used as a means of communication. Discussing the UK experience in comparative perspectives, it asks what has to happen for the take-up of consultation to improve and suggests the changes that should be made to the EU Directive and UK ICE Regulations.

Effective People Management in Africa (Hardcover): A. Newenham-Kahindi, K. Kamoche, A. Chizema Effective People Management in Africa (Hardcover)
A. Newenham-Kahindi, K. Kamoche, A. Chizema
R3,296 Discovery Miles 32 960 Ships in 10 - 15 working days

For many decades, unheard indigenous business leaders and entrepreneurs in Africa, drawing from their ground-level experience, have intuitively felt that organizations and management of people in Africa needs a different approach; one that must be deeply embedded in the African context. These business leaders constantly advocate for home-grown solutions, or at least engage in selective adaptation with foreign management practices, for a number of reasons. First, there has always been the sense that any management of organizations which fails to embrace the dictates of the local contexts with deep-rooted knowledge and experience is bound to fail. Second, indigenous business leaders believe that local context knowledge and experience would inspire and empower people to seek 'best practice' initiatives, that would then work as a catalyst to generate local ideas and values that are crucial to effective people management, organization and national development-resilience. Such an approach would also promote self-reliance, confidence and social cohesion. This volume therefore suggests approaches to managing people and organizations that reflect and satisfy the objectives and interests of multiple stakeholders in Africa.

Building Trust and Constructive Conflict Management in Organizations (Hardcover, 1st ed. 2016): Patricia Elgoibar, Martin... Building Trust and Constructive Conflict Management in Organizations (Hardcover, 1st ed. 2016)
Patricia Elgoibar, Martin Euwema, Lourdes Munduate
R3,350 Discovery Miles 33 500 Ships in 10 - 15 working days

This book presents the most recent theoretical insights and practical intervention methods to (re)build trust between management and organized employees in organizations. Offering a multidisciplinary perspective on trust and conflict management in organizations, the book draws from diverse fields such as organizational psychology, business, law, industrial relations and sociology. It examines the often encountered breaches of trust between management and organized workers, and the resulting destructive social conflicts, social actions, strikes or dramatic business decisions. Its focus is on trust and conflict management at the organizational level in an industrial relations context: that of employee representatives and management. The book introduces a new theoretical approach: the Tree of Trust, designed to analyse and mediate the interconnected levels of trust and distrust in industrial relations. It presents case studies and practical recommendations to build trust and constructive conflict management in the organizations, and illustrates these by means of experiences from different countries around the globe.

Employee Problem Prevention and Counseling - A Guide for Professionals (Hardcover): Donald W. Myres Employee Problem Prevention and Counseling - A Guide for Professionals (Hardcover)
Donald W. Myres
R2,592 Discovery Miles 25 920 Ships in 18 - 22 working days

From recognition to treatment to prevention, this outstanding guide offers techniques and programs specifically tailored to assist the alcoholic, the gambler, the emotionally disturbed, and the maritally, legally, or financially distressed, among others. In addition, experts also show how to establish programs in retirement planning, leisure counseling, wellness, career planning, dual career counseling, and outplacement counseling. Providing realistic and practical assistance, they show precisely how to incorporate employee counseling and assistance into strategic management planning and identify potential legal and risk problems created by employees in need.

Choosing Effective Development Programs - An Appraisal Guide for Human Resources and Training Managers (Hardcover): James E.... Choosing Effective Development Programs - An Appraisal Guide for Human Resources and Training Managers (Hardcover)
James E. Gardner
R2,555 Discovery Miles 25 550 Ships in 18 - 22 working days

Managers are repeatedly confronted by the need to decide whether a proposed non-technical program purporting to improve their operations should be accepted or not. This book will put involved personnel on surer footing in reaching decisions on proposed programs. It updates major information concerning pre-appraisal procedure, brings it together, and focuses on the purpose of preappraisal programs. In its review of research and experiential indications, the volume can provide a better understanding of what influences employee productivity and satisfaction.

Learning, Training, and Development in Organizations (Paperback): Steve W.J. Kozlowski, Eduardo Salas Learning, Training, and Development in Organizations (Paperback)
Steve W.J. Kozlowski, Eduardo Salas
R1,471 Discovery Miles 14 710 Ships in 9 - 17 working days

This scholarly book in SIOP's Organizational Frontier series looks at research on enhancing knowledge acquisition and its application in organizations. It concentrates on training, design and delivery given the changing nature of work and organizations. Now that work is increasingly complex, there is greater emphasis on expertise and cognitive skills. Advances in technology such as computer simulations and web-based training are necessitating a more active role for the learner in the training process. In the broad context of the organization systems, this book promotes learning and development as a continuous lifelong endeavor.

Hammering Out a Living - A Carpenter's Guide for a Successful Life (Hardcover): Karl D Hughes Hammering Out a Living - A Carpenter's Guide for a Successful Life (Hardcover)
Karl D Hughes
R634 Discovery Miles 6 340 Ships in 18 - 22 working days
Management Techniques for a Diverse and Cross-Cultural Workforce (Hardcover): Naman Sharma, Vinod Kumar Singh, Swati Pathak Management Techniques for a Diverse and Cross-Cultural Workforce (Hardcover)
Naman Sharma, Vinod Kumar Singh, Swati Pathak
R5,573 Discovery Miles 55 730 Ships in 18 - 22 working days

Workforce diversity refers to a strategy that promotes and supports the integration of human diversification in business. By utilizing focused inclusion policies and practices, businesses can guide work environments and create an optimal business culture. Management Techniques for a Diverse and Cross-Cultural Workforce is a critical scholarly resource that examines the emerging work culture to understand the underlying human processes prevalent in modern organizations. Featuring coverage on a broad range of topics, such as gender diversity, workforce trends, and inclusion management, this book is geared towards business owners, managers, entrepreneurs, professionals, researchers, and students seeking current research on diversity management.

New Challenges for European Resource Management (Hardcover): C. Brewster, W. Mayrhofer, M. Morley New Challenges for European Resource Management (Hardcover)
C. Brewster, W. Mayrhofer, M. Morley
R2,684 Discovery Miles 26 840 Ships in 18 - 22 working days

This book breaks new ground in human resource management through focusing on specific themes written by a range of European experts drawing on a common survey. As such it is a major progression from previous texts that lack a coherent, cross-national database. Representing a truly collaborative European project, it includes themes such as flexibility, training and development, industrial relations, regional aspects and the problems of organising and undertaking comparative human resource management research.

Technology Made Simple for the Technical Recruiter - A Technical Skills Primer (Hardcover): Obi Ogbanufe Technology Made Simple for the Technical Recruiter - A Technical Skills Primer (Hardcover)
Obi Ogbanufe
R768 R682 Discovery Miles 6 820 Save R86 (11%) Ships in 18 - 22 working days

This guidebook for technical recruiters is an essential resource for those who are serious about keeping their skills up-to-date in the competitive field of technical resource placement. Recruiting can be challenging with little background in technology, technology roles, or an understanding of how the two interact. In this book, you will learn the fundamentals of technology from basic programming terms, to database vocabulary, network lingo, operating system jargon, and other crucial skill sets. Topics covered include: What questions to ask candidates How to determine when someone is embellishing his or her skills Types of networks and operating systems Software development strategies Software testing Database job roles And much more Armed with indispensable information, the alphabet soup of technology acronyms will no longer be intimidating, and you will be able to analyze client and candidate requirements with confidence. Written in clear and concise prose Technology Made Simple for the Technical Recruiter is an indispensable resource for any technical recruiter.

Communicating for Survival - Coping with Diminishing Human Resources (Hardcover): E.W. Brody Communicating for Survival - Coping with Diminishing Human Resources (Hardcover)
E.W. Brody
R2,574 Discovery Miles 25 740 Ships in 18 - 22 working days

"Communicating for Survival" is a complete sourcebook to managing the necessary organizational changes in order to adapt to the new demographics and resulting labor crisis of the next decade. Designed for both practitioners and students, this practical text offers in-depth analyses of such problems as attracting and retaining employees, achieving employee trust and confidence, revising intrinsic and extrinsic reward mechanisms, and improving human resource management and communications systems.

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