This book, the first of two volumes, uses a framework of philosophical anthropology, and the concepts of humanistic leadership and humanistic management, to explore the value of work in the hospitality and tourism industry. It presents robust theoretical and practical implications for professionalism and excellence at work. This volume addresses the hospitality professional, beginning with an exploration of the foundational literature, before moving on to discuss topics like the concept of human dignity at work, how one can find meaning within the hospitality industry, spirituality at work, philosophy in the world of work, and personal development. These volumes will be of use to academics and practitioners in the fields of hospitality and tourism management, humanistic and transformational leadership, corporate social responsibility, human resource management, customer service, and workplace spirituality.

This book reveals changing management paradigms with new normal in the maritime sector. Thus, maritime business has once again justified that it's one of the leading and ceaseless sectors of all times during hard times. Amidst the pandemic, employees of the maritime and logistics sector have continued their activities both on shore and on board in order to complete operations and supply continuity of logistics management in hard times. While organizations work on giving the best services to customers, the shipping industry has been affected by the work life changes of the pandemic. Remote work opportunities for employees of onshore maritime organizations has led to sustainable changes for the future of global maritime business. Therefore, changes have been felt in talent management in new shipping, changing maritime ethics and affected maritime industry psychology during Covid19 pandemic, employees' motivation, importance of seafarers, employee rights and responsibilities. The book addresses the future state of maritime organizations, the future of work in the maritime industry, seafarers, onshore employees, employers, definition of remote work amidst changes and new regulations in the new world normal to reveal how such change effected the global maritime industry. This book will shed light on the Leaders and Managers from maritime and logistics industries by sharing experiences, new paradigms, practices and strategies. This provides practical ideas and ways to cope with the consequences of the New Normal in the wake of the pandemic crisis worldwide. Furthermore, the book inspires other people, particularly in the maritime industry as well administrators, employees, leaders and those in senior management positions on how to survive during this period of uncertainties and challenges in operating their business and their human resources management activities.

Effective Training & Development is essential if you are to continuously get the best from your people and extend the knowledge shelf--life of your company. This module explores the vast array of options available to the HR function including on--the--job learning, formal management education, coaching and mentoring. Cost--effectiveness and measurable payback are also dealt with as cornerstones of any training and development activity.

Effective Training & Development is essential if you are to continuously get the best from your people and extend the knowledge shelf--life of your company. This module explores the vast array of options available to the HR function including on--the--job learning, formal management education, coaching and mentoring. Cost--effectiveness and measurable payback are also dealt with as cornerstones of any training and development activity.

There are many different types and causes of trauma and stress in the workplace that can impact employee behavior and performance. Corporations have a social responsibility to assist in the overall wellbeing of their employees by ensuring that their leaders are emotionally intelligent and that their organization is compliant with moral business standards. Occupational Stress: Breakthroughs in Research and Practice examines the psychological, physical, and physiological effects of a negative work environment. It also explores how to cope with work-related stress. Highlighting a range of topics such as job satisfaction, work overload, and work-life balance, this publication is an ideal reference source for managers, professionals, researchers, academicians, and graduate-level students in a variety of fields.

Effective Training & Development is essential if you are to continuously get the best from your people and extend the knowledge shelf--life of your company. This module explores the vast array of options available to the HR function including on--the--job learning, formal management education, coaching and mentoring. Cost--effectiveness and measurable payback are also dealt with as cornerstones of any training and development activity.

Managing employees in today’s rapidly evolving workplace can sometimes feel like negotiating a minefield. Such recent new trends as flextime, telecommting, 360-degree feedback, the flattening of hierarchies, and the increased use of temps and contract workers present tough new challenges for supervisors in every field. This timely, completely revised and updated edition of Ferdinand Fournies’s classic management coaching bible shows you proven ways to get workers to perform at the highest level while eliminating the self-destructive kinds of behaviors that have become increasingly prevalent in recent years.

In this book, you’ll be taught specific face-to-face interventions you can use to enhance performance in every kind of workplace situation--from sales to creative brainstorming. There are also interventions uniquely suited to resolving problems ranging from low productivity to absenteeism to conflicts between individuals. You’ll learn precisely what to say and do so that each person you supervise will want to give you his or her best work--even when that person was previously thought to be a problem employee. Packed with brand-new case studies from Fournies’s latest research into the dynamics of the modern workplace, this classic guide takes all the guesswork out of becoming the kind of inspired, hands-on manager that every company today is looking for!

This book helps managers and students of management to makes sense of the competing advice on how to change organisations in order to improve their effectiveness.
Helps managers to understand how their organisations' performance could be improved.
Presents an overview of the advice on organisational improvement facing managers.
Classifies and evaluates various different approaches.
Highlights the relationships between strategy and capability.

Awareness and inclusion are not enough to create effective change in organizations and society. Instead, organizations must implement strategies to ensure that they not only improve diversity, but also place their employees on career development plans that provide the best fit between individual and organizational needs as well as personal characteristics and career roles. Implementation Strategies for Improving Diversity in Organizations is a pivotal reference source that provides crucial research on the application of stratagems designed to increase organizational change, chiefly to integrate diverse individuals, including physically disabled individuals, women, and people of color, into the workforce. The book also looks at discriminatory practices involving the physical appearance of workers. While highlighting topics such as career development, lookism, and ethnic discrimination, this publication explores new, innovative ideas influencing the paradigm shift for the modern workforce as well as the methods of career development. This book is ideally designed for managers, executives, human resources professionals, researchers, business practitioners, academicians, and students.

The strategic value of human resource management (HRM) in successful, sustainable competitive advantage is fully acknowledged and yet, until now there has been little in the way of descriptive analytic profiles of countries and markets outside of the US and Europe. Together with Volume 1 this Handbook forms a complete codification of HRM policies and practices of all 21 APEC (Asia-Pacific Economic Cooperation) member economies. This unique volume contains 11 profiles of Brunei Darussalam, Canada, Chile, Mexico, New Zealand, Papua New Guinea, Peru, Philippines, Russia, Singapore and Vietnam. The Handbook of Human Resource Management Policies and Practices in Asia-Pacific Economies, Volume 2 will be essential reading for lecturers, researchers, academics and managers concerned with human resource management, international business, management, and cross-cultural studies. The Handbook will also be of great interest to those involved in industrial and employment relations.

It is becoming increasingly recognised that the way in which human resources are managed is a key source of sustainable competitive advantage for business. Nowhere, Michael Zanko argues, is this seen to be more relevant than in the Asia-Pacific region. The aim of the Handbook and its systematically codified economy human resource management (HRM) profiles is to improve knowledge and understanding of HRM policy and practices in the Asia-Pacific region. It serves as a practical guide to predominantly macro-level HRM policies and practices in ten APEC economies, covering Australia, Chinese Taipei (Taiwan), Hong Kong, Indonesia, Japan, Korea, Malaysia, People's Republic of China, Thailand and the United States of America. The Handbook of Human Resource Management Policies and Practices in Asia-Pacific Economies Volume I will be essential reading for lecturers, researchers, academics and managers concerned with human resource management, international business, management, and cross-cultural studies. The Handbook will also be of great interest to those involved in industrial and employment relations.

As many organizations expand, it becomes increasingly important to implement collaboration and leadership practices that help ensure their overall success. Being able to work and lead effectively in diverse settings can greatly benefit individual employees and the organization as a whole. Cross-Cultural Collaboration and Leadership in Modern Organizations provides an interdisciplinary analysis of how organizations can responsibly embrace complex problem-solving and creative decision making. Providing essential practical tools and critical guidelines, this publication is a necessary reference source benefiting business professionals, managers, researchers, and students interested in leadership and collaboration strategies and their application to various disciplines such as human resources management, professional development, organizational development, and education.

This timely professional development guide reveals what it takes to recruit-and retain-quality talent by providing smart hiring techniques for interviewing, assessing, and screening applicants. One of the most important jobs of any manager is hiring the right people. Even in organizations with a human resources department, the final hiring decision often falls on a manager who has never been trained in effectively assessing a candidate's character or skill set. Additionally, the interview process itself is fraught with legal pitfalls, making this seemingly simple task one that could become costly and problematic if mishandled. This book teaches the critical techniques for selecting the right person for the job and the strategies that eliminate expensive hiring mistakes. Hire Smart and Keep 'Em: How to Interview Strategically Using POINT lays out a proven method-the POINT process-for recruiting and retaining high quality employees. A renowned business coach, Joan C. Curtis illustrates how interviews can be strategically conducted, demonstrates how illegal interview situations can be avoided, and explains how the latest technology can be implemented to make the whole process go smoothly. Examples of real interviews, with analysis using the POINT selection process End-of-chapter exercises and assessments for practice Techniques for conducting strategic interviews that are in compliance with legal restrictions Methods for recruiting in online communities

Cultural proximity consists in shared language, codes ,and norms of communication and exchange between actors. It is generally considered important for organizations, enhancing communication and facilitation interaction between actors. In such situation, diversity is often seen as a source of richness and originality. However, high levels of proximity might create some risk, leading to lock-in and inertia, with a negative impact on the innovativeness of the organization. While the role of cultural proximity is subject to much debate within organizations studies, a comprehensive understanding of cultural proximity remains elusive. This book explores the organizational implications of the concept of cultural proximity, delving into the managerial challenges posed by diversities and similarities in culture within a business environment using different levels of analysis. The key messages of the present book, grounded on original empirical evidence, can be summarized as follows: cultural proximity is a key factor for managing innovation in present times; innovation requires a deliberate orchestration of the dichotomy between cultural proximity/cultural diversity; there are specific circumstances where proximity can be beneficial for managers and entrepreneurs. The book will be of value to researchers, academics, managers, and students in the fields of management science, human resource management, innovation studies, and organizational studies.

What do Toyota and Google have in common? An all-inclusive culture of innovation, in which every employee is responsible for coming up with ideas to make the company more successful. Do you want your employees to be responsible for innovation as well? Do you believe that is possible? It absolutely is possible, and in The Bright Idea Box, technology executive and corporate consultant, Jag Randhawa, will show you how. The Bright Idea Box introduces a six-step formula for creating a bottom-up innovation program. By reading this book, you will discover how introducing the Bright Idea Box program to your employees will: encourage employees to generate ideas that add value to the company and customers tap into employees' inner desires to do meaningful work, be part of something bigger, and be appreciated for their efforts increase employee engagement, productivity, efficiencies, and customer satisfaction create a stunning and lasting impact on your business performance Begin to make it happen by reading The Bright Idea Box

System, Actor and Process: Keywords in Organization Studies is intended as an epistemological 'compass' to navigate through the multifaceted key concepts typically used in organizational practice and research. The book illustrates thirty-four keywords using a tripartite structure: each keyword is briefly discussed from three points of view, namely the system-centered, actor-centered and process-centered conception of organization, which reflects the options emerging from contemporary epistemological debate in organizational studies and, more generally, in social sciences, namely objectivism, subjectivism, and the Weberian "third way". Primarily addressed to researchers and academics in organization studies, this book is also a useful resource for undergraduate or postgraduate students, for whom it may represent a thorough introduction to organizational concepts. It will also be a valuable tool for managers to apply in their everyday practice.

Leading people in today's complex world is challenging. There are regulations, unions, lawyers, and more to deal with on a daily basis. Written by a longtime human resources consultant, this guidebook helps you develop your leadership skills so you can recruit qualified applicants; interview candidates with confidence; hire the right people; train new employees and keep the best performers; deal with unions; and stay out of court.

In addition to the basics, you'll learn how to respond to situations that catch you off guard. For instance, what do you do if your best employee tells you that he or she is leaving to join a competitor? What if one of your employees takes a public stand against one of your policies? What if someone you fire for theft hires a lawyer who sends you a nasty letter?

Other textbooks on human resources management focus on theories and statistics, but "A Practical Guide to Human Resources Management "provides real-life examples to help you handle any situation with leadership that inspires confidence.