Why does management encounter people problems whenever organizations attempt to change? Green and Butkus say this occurs because organizations overlook one of the most critical problems of change: how employees react it emotionally. Change is not about work processes or information systems alone. It is also about what people believe and feel--emotions such as anger, anxiety, confusion, and fear. Yet managers are usually unaware of these things, and those who are aware usually lack skills to manage these emotions effectively. They tend to rely on traditional incentive systems, which usually do not work. What does work? The one approach that has been applied consistently with positive results is Green's belief system of motivation and performance.

Green and Butkus show how the belief system helps to bring negative feelings and convictions to the surface. They provide ways to identify the underlying emotional problems and find effective solutions. The belief system works, say the authors, because it goes directly to the source of the problem--employees themselves--to discover why motivation and performance problems occur and what can be done to solve them. This book describes applications of the belief system in a variety of work situations, including a recent effort at organizational transformation with AT&T's Business Communications Services (BCS) Division. It outlines in detail the process that BCS used to implement the belief system, starting at the highest management levels and cascading down to the organization's front lines. With a clear exposition of the belief systeM's theoretical underpinnings and nuts-and-bolts methods, Green and Butkus provide executive decision makers and planners throughout the organization with critical insights into the pitfalls in the implementation process and workable guidance on how to avoid them.

How does one approach the study of intuition - a complex, cross-disciplinary field, which is still developing? How can intuition be captured in situ? How can researchers harness their own intuition? In this original Handbook, the expert collaborators use method-related themes to help answer these, and other questions, and explore innovative developments in intuition research.This groundbreaking Handbook is organized around six method-related themes: - the question of cognitive systems and capabilities; - the role of emotions and stress; - major quantitative approaches; - qualitative techniques for mapping intuition; - the use of grounded theory; and - the role of the researcher's own expertise and intuition. Academics and researchers of organizational behavior, as well as researchers in business and management, who use quantitative and qualitative research techniques, will find this book to be an informative and invaluable read. It will also be of interest to industry professionals looking to adopt new staff training and development methods. Contributors include: C. Akinci, A. Antonietti, L. Baldacchino, L. Cabantous, J-F Coget, B. Colombo, R. Cooksey, V. Doerfler, S.E. Dreyfus, C. Eden, M. Fenton-O'Creevy, S.L. Grant, S.A. Hamilton, C. Harteis, G.P. Hodgkinson, C. Horvath, O. Hyppanen, P. Iannello, J. Langan-Fox, A. Lockett, C. Petitmengin, P. Ping Li, A.C.R. van Riel, M. Robson, E. Sadler-Smith, M. Sinclair, R.E. Smerek, M Stierand, S. Teerikangas, D. Ucbasaran, L. Valikangas, S. Vohra

Companies get into trouble due to ineffective management decisions, but most books on management don't focus on making better choices. Perhaps that's because not many were written by CEOs with effective leadership track records.

Martin Richenhagen, who has successfully led multimillion-dollar companies, presents this guide illustrating how a business leader must approach various situations and challenges. In the fast-paced, change-on-a-dime business world, these kinds of insights are essential.

Whether you're a CEO, a senior manager, or an up-and-comer preparing for the future, Simply Management can help you improve your day-to-day effectiveness and leadership. You can learn how to develop a strategic plan that meets business objectives; organize the company for maximum effectiveness; motivate, empower, and help employees advance; and set up proper governance and controls.

Case studies show how to avoid managerial mistakes and duplicate best practices that lead to the best outcomes. The manager's essential contribution to productivity must always involve focusing on managerial tasks and delegating expert responsibilities, and you can do it right with Simply Management.

Cultural proximity consists in shared language, codes ,and norms of communication and exchange between actors. It is generally considered important for organizations, enhancing communication and facilitation interaction between actors. In such situation, diversity is often seen as a source of richness and originality. However, high levels of proximity might create some risk, leading to lock-in and inertia, with a negative impact on the innovativeness of the organization. While the role of cultural proximity is subject to much debate within organizations studies, a comprehensive understanding of cultural proximity remains elusive. This book explores the organizational implications of the concept of cultural proximity, delving into the managerial challenges posed by diversities and similarities in culture within a business environment using different levels of analysis. The key messages of the present book, grounded on original empirical evidence, can be summarized as follows: cultural proximity is a key factor for managing innovation in present times; innovation requires a deliberate orchestration of the dichotomy between cultural proximity/cultural diversity; there are specific circumstances where proximity can be beneficial for managers and entrepreneurs. The book will be of value to researchers, academics, managers, and students in the fields of management science, human resource management, innovation studies, and organizational studies.

Leading people in today's complex world is challenging. There are regulations, unions, lawyers, and more to deal with on a daily basis. Written by a longtime human resources consultant, this guidebook helps you develop your leadership skills so you can recruit qualified applicants; interview candidates with confidence; hire the right people; train new employees and keep the best performers; deal with unions; and stay out of court.

In addition to the basics, you'll learn how to respond to situations that catch you off guard. For instance, what do you do if your best employee tells you that he or she is leaving to join a competitor? What if one of your employees takes a public stand against one of your policies? What if someone you fire for theft hires a lawyer who sends you a nasty letter?

Other textbooks on human resources management focus on theories and statistics, but "A Practical Guide to Human Resources Management "provides real-life examples to help you handle any situation with leadership that inspires confidence.

Twenty-eight nationally recognized authorities on various aspects of fair employment laws and practices provide sound, innovative, state-of-the art procedures to select job applicants and predict their success. Written by personnel psychologists, attorneys, and human resource specialists, the book helps executives reduce adverse impacts on minorities, women, and older and disabled workers while providing them with the means to develop, evaluate, and if necessary participate in the litigation of employee selection procedures. It will also provide understanding of the ways that personnel psychologists construct and validate tests and how adverse impact is evaluated and interpreted by the Supreme Court. This is an accessible, hands-on resource for executives in various capacities, students in fields related to employee selection, and attorneys concerned with fair employment litigation.

Dr. Barrett points out that human resource people need to learn more about the selection procedures that fairly and accurately identify the most talented members of the applicant pool. Baffled by the way personnel psychologists do their testing, they need ways to evaluate for themselves what the psychologists are telling them. Those who are already familiar with the tools of testing, such as psychometrics, statistics, and test construction, need understanding for how these tests are related to fair employment. Lawyers involved in fair employment litigation need information on how these tools and tactics can be used in the preparation of cases. Dr. Barrett's book provides this information in chapters devoted to the development of fair employment law, ethical standards relating to fair employment testing, standards for job relatedness of selection procedures and the variety of selection procedures available. The book also covers gender issues, the role of the EEOC and other government agencies, the Americans with Disabilities Act, and of special value to HR professionals and executives in other capacities, a checklist to help evaluate the fairness and validity of tests.

How have employment relations evolved over the last decade? And how did workplaces and employees fare in the face of the longest recession in living memory? Employment Relations in the Shadow of Recession examines the state of British employment relations in 2011, how this has changed since 2004, and the role the recession played in shaping employees' experiences of work. It draws on findings from the 2011 Workplace Employment Relations Study, comparing these with the results of the previous study conducted in 2004. These surveys - each collecting responses from around 2,500 workplace managers, 1,000 employee representatives and over 20,000 employees - provide the most comprehensive portrait available of workplace employment relations in Britain. The book provides an in-depth analysis of the changes made to employment practices through the recession and of the impact that the economic downturn had on the shape and character of the employment relationship.

Written for human resources and training professionals, this book addresses a recurring problem for managers and corporations: how can we efficiently, cost effectively, and humanely motivate employees to work at or near their top potential? Arguing that opportunities to heighten employee motivation are often missed when managers rely on overly simplistic theories of human motivation, Grant develops his own multifaceted Effort-Net Return Model and offers a sampling of over 200 prescriptions for motivating employees that can be derived from the model. The model itself is based upon four basic principles, each grounded in research and each of which has supporting propositions which determine the motivational prescription to be employed. Because the motivational prescriptions indicated can be easily tailored to the recipient's own personal value system, the model is applicable across a broad spectrum of employee groups.

Grant introduces and describes the Effort-Net Return Model in Chapter One, demonstrating its superiority over previous models which rely on the application of restrictive formulas and constructs to determine motivational strategies. The next four chapters address in turn each of the four principles upon which the model is based and their supporting propositions. In these chapters, Grant also provides a representative inventory of the kinds of avenues managers can pursue to enhance employee motivation. Throughout, Grant emphasizes the impact of individual differences on the end results to be expected from a given motivational prescription, cautioning the reader to take these differences into account when beginning to put together a motivational plan. The final chapter presents real-world case problems, together with analyses and suggested prescriptive packages, to enable the reader to move from theory to actual practice. Numerous exercises and application instruments are also included to help the manager apply the Effort-Net Return Model in the workplace.

The market for retirement financial advice has never been more important and yet more in flux. The long-term shift away from traditional defined benefit pensions toward defined contribution personal accounts requires all of us to be more sophisticated today than ever before. However, the landscape for financial advice is changing all over the world, with new rules and regulations transforming the financial advice profession. This volume explores the market for retirement financial advice, to explain what financial advisors do and how to measure performance and impact. Who are these professionals and what standards must they abide by? How do they make money and what are their incentives? How can one protect clients from bad advice, and what is good advice? Does advice alone effect changes in personal habits? Answering these questions, along with new technology that will decrease the delivery costs of advice, will play a transformative role in helping more households receive the quality financial advice that they need. Accordingly, this volume illuminates the market and regulatory challenges so as to enhance consumer, plan sponsor, and regulator decisions.

Written by a team of highly experienced and successful executive leadership consultants, this book offers 10 data-driven insights regarding leadership effectiveness, accompanied by practical and easy-to-implement recommendations that directly serve the development of leadership ability. What makes How Leaders Improve: A Playbook for Leaders Who Want to Get Better Now markedly different from and better than the scores of other books on the topic of leadership? Instead of dedicating their efforts to imparting wisdom on what makes a great leader, the three-person leadership training "dream team" behind this book explain how already-effective leaders can actually get better. How Leaders Improve is a data- and research-driven playbook for how any leader can improve their leadership abilities in a practical, immediate way. Authors Gates, Graddy, and Lindekens-all experienced executive coaches and leadership development consultants-have spent their careers developing leaders, and now they share 10 key insights derived from interviews with leaders who achieved significant improvements in their leadership effectiveness. These data-driven insights are augmented by the authors' knowledge of the science behind human behavior change, as well as their experience in developing leaders. The book serves four audiences: leaders looking to improve themselves; organizational stakeholders with the responsibility of developing leaders; individual coaches or managers who want to boost their effectiveness in developing leaders; and educators in the fields of leadership, communication, organizational behavior, organizational psychology, and related fields. Provides insights based on a sample of leaders who improved significantly over time, supplying findings that are based on actual research, not just opinion or anecdotal "evidence" Offers practical and applicable recommendations for how individual leaders, organizations, and coaches/managers can apply the 10 insights shared in the book Provides a novel framework for determining and assessing who is "ripe" for a leadership development opportunity (the RIPEN model), an effective way for individuals or organizations to determine in which leadership candidates to invest precious development resources Supplies strategies for enhancing one's ripeness for a leadership development opportunity

Business tourism is a newly coined terminology in social sciences and management literature. It is defined as individuals traveling and staying outside of their hometowns for not more than one successive year for the purpose of enjoyment and other drives (e.g., learning and business activities). Key business tourism activities include attending a variety of meetings, conferences, and workshops as well as exhibitions. Understanding the negative and positive aspects of business tourism is essential to promoting employee learning and knowledge transfer skills. Accelerating Knowledge Sharing, Creativity, and Innovation Through Business Tourism is an essential reference source that discusses how differences in cultures, communities, rituals, norms, and scope of business tourism could influence knowledge sharing practices. Moreover, this book promotes an understanding on how to learn from different cultures and enhance absorptive capacity by interacting with different personalities and cultures. Featuring research on topics such as knowledge management, social capital, and consumer behavior, this book is ideally designed for business professionals, managers, administrators, hotel executives, IT specialists, executives, entrepreneurs, managing directors, and students looking to boost their existing skills and expertise with innovation and creativity by interacting with others and in a new context.

A collection of Solution Focused activities for workshops and team events. It helps readers to maximise the effectiveness of their workshops, team meetings and projects, use creative stimulating activities with confidence and precision, and create even more ideas and processes for their own situations. Facilitators and consultants from all over the world share their experience in this rich collection of Solution Focused activities for workshops and team events. Clear step-by-step instructions let you use them straight away - or adapt and combine them as you wish. This book helps you to maximise the effectiveness of your workshops, team meetings and projects, use creative stimulating activities with confidence and precision, and create even more ideas and processes for your own situations.

Awareness and inclusion are not enough to create effective change in organizations and society. Instead, organizations must implement strategies to ensure that they not only improve diversity, but also place their employees on career development plans that provide the best fit between individual and organizational needs as well as personal characteristics and career roles. Implementation Strategies for Improving Diversity in Organizations is a pivotal reference source that provides crucial research on the application of stratagems designed to increase organizational change, chiefly to integrate diverse individuals, including physically disabled individuals, women, and people of color, into the workforce. The book also looks at discriminatory practices involving the physical appearance of workers. While highlighting topics such as career development, lookism, and ethnic discrimination, this publication explores new, innovative ideas influencing the paradigm shift for the modern workforce as well as the methods of career development. This book is ideally designed for managers, executives, human resources professionals, researchers, business practitioners, academicians, and students.