This English version has become necessary because of the rapid increase in the number of students studying public administration at universities and technikons. This book deals with personnel administration as it is seen in the public sector of South Africa, and it provides guidelines for the successful performance of numerous staffing functions. It serves as an appropriate publication for everybody engaged in the management of human resources or affected by the manner in which staffing functions are performed. Lecturers and students in public administration will find it particularly useful.

Older employees are often seen as an obstacle and not as an opportunity for companies, especially regarding the transfer of knowledge and experience. Effective development and utilization of older professional and managerial employees is an important issue as most organizations are not prepared to tailor their training methods to the needs and preferences of these employees due to negative stereotypes. Managing a rapidly aging workforce and sustaining economic dynamism calls for systematic research to prevent age discrimination due to an incomplete knowledge of older workers and politically challenging policy choices that require strong political commitments, robust management leadership, and social consensus. International Perspectives and Strategies for Managing an Aging Workforce examines the differences in stereotypes of older employees compared to younger employees in companies; analyzes the impact of the aging workforce on retention, productivity, and well-being; and investigates organizational systems, processes, and practices for managing older workers. Covering a range of topics such as retention and retirement, this reference work is ideal for researchers, academicians, practitioners, business owners, managers, human resource workers, instructors, and students.

Managing employees in today’s rapidly evolving workplace can sometimes feel like negotiating a minefield. Such recent new trends as flextime, telecommting, 360-degree feedback, the flattening of hierarchies, and the increased use of temps and contract workers present tough new challenges for supervisors in every field. This timely, completely revised and updated edition of Ferdinand Fournies’s classic management coaching bible shows you proven ways to get workers to perform at the highest level while eliminating the self-destructive kinds of behaviors that have become increasingly prevalent in recent years.

In this book, you’ll be taught specific face-to-face interventions you can use to enhance performance in every kind of workplace situation--from sales to creative brainstorming. There are also interventions uniquely suited to resolving problems ranging from low productivity to absenteeism to conflicts between individuals. You’ll learn precisely what to say and do so that each person you supervise will want to give you his or her best work--even when that person was previously thought to be a problem employee. Packed with brand-new case studies from Fournies’s latest research into the dynamics of the modern workplace, this classic guide takes all the guesswork out of becoming the kind of inspired, hands-on manager that every company today is looking for!

Ergonomics promotes sustainability through the presence of more humane companies, that is, healthier, safer, more comfortable and efficient businesses with one of the objectives of the business being the promotion of well-being in the context of the discourse on sustainability. Taking health into account in business policies helps ensure sustainable production systems. The role of ergonomics in companies in the business sustainability environment can contribute to increasing the performance of the organization. Sustainable development includes social aspects among its objectives, where work and the worker are fundamental. Likewise, work can also benefit sustainable development since workers are active agents in society. Sustainable work is one that improves the performance of the organization and promotes professional development, as well as the health of workers in a broad and positive way (not limited to the absence of disease, but in the sense of building health) and well-being. In this way, respect and the development of intelligence and creativity (in the face of alienating work) are promoted when carrying out work that makes sense, where not only is the profound importance of physical, cognitive and organizational issues understood, but also , above all, the importance of work for the development of culture. There seems to be a natural synergy between sustainability and ergonomics, with the aim of understanding and optimizing the results of human system interactions. When speaking of men (human factor), machines (technical factor) and environment (socio-technical factor), one must try to find the concrete conditions of their interaction through the integrated ergonomic triad. The result of integration is a whole of common characteristics that is above the individual characteristics of the factors, to humanize the other elements in terms of man. The objective of this book is to present the new trends in sustainable work through the analysis and application of methods to evaluate and improve the interaction of human beings with their work, their work area, and their environment. This book is divided into sections that focus on concept chapters, case studies, and research work in the industry, suggesting the use of method engineering tools, physical ergonomics, organizational ergonomics, cognitive ergonomics, environmental ergonomics, and sustainable development. The target audience includes students, academics, researchers, engineers working in the industry, professionals responsible for ergonomics or safety and hygiene, and the general professional public committed to the well-being of human capital and the performance of the organization. Therefore, the contributions should address the scientific and practical implications of industrial engineering, ergonomics, and sustainable development in manufacturing and services.

The concept of sustainability and sustainable development is growing rapidly and has great importance in the different aspects of social and economic development at the national and international levels. This idea is characterized as a process that links economic and social factors while maintaining the ecological levels of analysis, such as national, regional, international, organizational, and individual. Sustainable human resource management (HRM) features a set of techniques and procedures of HRM that enable the attainment of social, financial, and environmental goals with an influence both inside and outside of the business while managing the unexpected consequences. Sustainable Development of Human Resources in a Globalization Period explores the dynamics of sustainability in the context of the development of human resources. The book further discusses different strategies for the betterment, welfare, and operation of organizations. Covering topics such as digital media determinism, organizational commitment, and worker performance, this premier reference source is an essential title for business leaders and managers, human resource managers, nonprofit organizations, students and faculty of higher education, libraries, researchers, and academicians.

International Human Resource Management Edwards & Rees, 3rd edition This engaging textbook offers a readable introduction to International Human Resource Management. It explores the international dimensions of managing human resources, with a focus on comparative HRM and multinational organisations. It tackles the issues raised by cross-national differences in HRM styles and explores key themes, including: The meaning of globalization and the extent to which it is a novel phenomenon Challenges to national traditions and changes in national systems Debates and controversy around key issues in International HRM. Ideal for undergraduates taking International HRM courses, those taking Masters programmes in HRM, and MBA students. It may also be relevant to comparative industrial relations courses that feature multinational companies. Fully revised and updated in this new third edition, this textbook features: Clear, cohesive themes that run throughout the book and show the big picture. Broad depth of coverage of multinational companies, reflecting current hot topics. Real life case studies throughout, showing how the theory applies in practice. Contributions by experts in the field, actively edited by the lead authors to ensure that the book is clear and consistent for the reader. About the authors Tony Edwards is Professor of Comparative Management at Kings College London. Chris Rees is Professor of Employment Relations at Royal Holloway, University of London.

Equality, diversity and inclusion (EDI) have become features of organizations as a result of both legal and societal advances as well as neoliberal economic reasoning and considerations. While current research approaches frequently fall short of addressing the challenges faced in EDI research, this benchmark Handbook brings coverage of research methods in EDI up to date, and advances the development of research in the field. Bringing together well-known academics and researchers, this Handbook is a distillation of current and novel research in the field of EDI. Chapters present groundbreaking new research and methodological perspectives on international, regional and national issues, from equal opportunities and gender mainstreaming to managing diversity in legal, political and socio-economic contexts. Alongside this, the authors discuss new analytic directions to advance empirical EDI research. This Handbook will help to shape the present and future EDI discourse. The book is an invaluable addition to the current literature, particularly for students of EDI and researchers working in the fields of human resource management, strategic management and organization, and culture and change management as well as entrepreneurship and marketing. Contributors include: D. Atewologun, C. Baron, I. Bleijenbergh, E.H. Buttner, H.A. Downs, H. Eberherr, D. Foley, K.M. Hannum, E. Henry, J. Hofbauer, R. Hofmann, E.L. Holloway, C.A. Houkamau, M. Janssens, D. Jones, A. Klarsfeld, K. Kreissl, M. Lansu, J. Louvrier, K. Lowe, R. Mahalingam, A.J. Mills, J.H. Mills, S. Mooney, E. Ng, B. Poggio, N. Rumens, I. Ryan, B. Sauer, H.L. Schwartz, C.G. Sibley, A. Striedinger, P. van Arensbergen, I. Wasserman, J. Wergin, P. Zanoni

In recent decades, due to unprecedented technological advancements, Europe has seen a move towards on-demand service economies. This has allowed the growth of self-employed professionals who are able to satisfy an increasing demand for flexible and high-skilled work. This book explores the need for reform of regulations in Europe, studying the variance in legal status, working conditions, social protection and collective representation of self-employed professionals. It provides insights into ways that policy could address these important challenges. Presenting the results of a wide-reaching European survey, this book highlights key issues being faced across Europe: the implementation of universal social protection schemes; active labour market policies to support sustainable self-employment and the renewal of social dialogue through bottom-up organisations to extend the collective representation of self-employed professionals. With its theoretically-informed, empirical and interdisciplinary comparative analysis, this book identifies and explains key strategies to resolve these challenges. This book will be of great benefit to both advanced undergraduate and postgraduate students of labour and economic sociology, political science, industrial relations, human resource management and social law. It will also appeal to scholars, practitioners and policymakers concerned with the labour market and self-employment in the European context.

Every day thousands of uninspired employees trudge to work – often dooming their companies to failure with their lack of motivation.

Here, from the authors of the bestselling 'The One Minute Manager' and 'Raving Fans', is an invaluable management tool which outlines foolproof ways to increase productivity by fostering excellent morale in the workplace. Drawing on over 20 years' experience of working with hundreds of corporations – including, America Online, Eastman Kodak, General Motors, Hershey Chocolate and Microsoft – Ken Blanchard and Sheldon Bowles reveal a surefire system for boosting employee enthusiasm, energy and performance.

'Gung Ho' presents a surprisingly simple, yet powerful strategy for inspiring employees. Based on three core ideas: work must be seen as important, workers must be put in control of their own production and managers must cheer their workers on – 'Gung Ho!' ensures that employees are committed to success.

With a clear game plan, and a step-by-step outline for implementing these ideas, this book is destined to become a business classic.

This unique Research Handbook covers a wide range of issues that affect the careers of those in diverse groups: age, appearance, disability, gender, race, religion, sexuality and transgender. This work includes cross-disciplinary contributions from over 50 international academics, researchers, policy-makers, managers and psychologists, who review current thinking, practices, initiatives and developments within diversity and careers research on an international scale. They also consider the implication of diversity legislation for organizations and the individual, providing an insight into the future direction of research and practice. Unlike other research in the field, this work presents wide-ranging and holistic coverage of diverse groups in addition to considering the implication of individuals who appear in multiple categories. Students, academics and researchers in the fields of human resources, management and employment as well as those whose study encompasses diversity, development and equality will find this Research Handbook to be a useful and insightful read. Contributors: E.O. Achola, T. Agarwala, N. Arshad-Mather, D. Atewologun, G.L. Bend, A. Broadbridge, T. Calvard, S.M. Carraher, E.T. Chan, S.A. Chaudhry, F. Colgan, A. Elluru, S.L. Fielden, D. Foley, F. Gavin, L. Gutmann Kahn, K. Hirano, L.L. Huberty, M. Hynd, S. Javed, H. Jepson, S.K. Johnson, J. Jones, M. Jyrkinen, K. Karl, K. Keplinger, R. Kilpatrick, T. Koellen, L. Lindstrom, J. McGregor, L. McKie, M.E. Moore, D. Nickson, M.B. Ozturk, E. Parry, E. Pio, T. Povenmire-Kirk, T. Pratt, V. Priola, M.V. Roehling, P.V. Roehling, N. Rumens, Y.M. Sidani, S.E. Sullivan, J. Syed, S.A. Tate, A. Tatli, R. Thomas, F. Tomlinson, R. Turner, J. Van Eck Peluchette, H. Woodruffe-Burton

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

The ability to craft an employee review that is meaningful and change-driven is what separates average supervisors from great managers. How often, though, have you struggled to find the most appropriate words for your needs?

This completely revised and updated second edition of "Perfect Phrases for Performance Reviews" provides hundreds of ready-made phrases you can use to clearly communicate any employee's performance in 74 different skill areas. Learn the most effective language for: Crafting an accurate, carefully worded assessment Documenting behaviors and accomplishments Guiding and developing promising workers Conducting face-to-face interviews

This comprehensive Handbook sets out the nature and scope of International Human Resource Development (IHRD) to advance our understanding of research and practice in the field. Drawing on expertise from a global team representing some of the field's most distinguished researchers, the Handbook explores a range of contextual, process and people development practice issues impacting IHRD research and practice. Focusing on IHRD as a distinct field of research and practice, the authors offer comprehensive coverage of a number of critical contextual dimensions that shape the IHRD goals that organisations pursue; impact the IHRD systems, policies and practices that are implemented; and influence the types of IHRD research questions that are investigated. The Handbook examines the processes or actions taken by organisations to globalise IHRD practices and discusses important people development practices that come within the scope of IHRD. By bringing together a variety of research strands and engaging in key debates while also acknowledging the emergent, dynamic and constantly evolving nature of the field, the authors of this Handbook have created an invaluable resource for academics, students, professionals and practitioners in IHRD, HRD, HRM, international management, organisational behaviour and leadership. Contributors: M. Alagaraja, H. Alhejji, V. Anderson, A. Ardichvili, E.E. Bennett, A. Bratton, R. Carbery, N. Clarke, N. D'Annuzio Green, T. Garavan, J. Gedro, K. Grant, C. Gubbins, M. Hammond, J. Kim, S. Kim, Y. Lai, A. McCarthy, A. McDonnell, R.R. McWhorter, H. Moon, C.T. Nolan, D. O'Shea, J. Pearson, V. Pereira, O. Pruetipibultham, W.E.A. Ruona, V. Shanahan, M. Sheehan, C. Valentin, J. Winterton

Common hiring practices are destined for failure-here's how to hire the right people and build a company culture designed for long-term success What's more important in a job candidate-skills or attitude? Mark Murphy argues for the latter, and Hiring for Attitude provides the data to back it up. In a major study by Murphy's company, Leadership IQ, 46 percent of all new hires fail within their first 18 months-and 89 percent fail for attitudinal reasons, not skills. Hiring for Attitude explains how to change your hiring practices to avoid this common pitfall and lead your company to long-term success. It takes you step by step through the process of shedding hiring techniques destined for failure and, instead, focus on the what matters in a candidate: attitude.