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Books > Business & Economics > Business & management > Management of specific areas > Personnel & human resources management

Looseleaf for Human Relations (Loose-leaf, 7th ed.): Lowell Lamberton, Leslie Minor-Evans Looseleaf for Human Relations (Loose-leaf, 7th ed.)
Lowell Lamberton, Leslie Minor-Evans
R6,448 Discovery Miles 64 480 Ships in 10 - 15 working days
Coaching Physicians and Healthcare Professionals - Supporting Workplace Wellbeing and High-Quality Care (Paperback): Veronique... Coaching Physicians and Healthcare Professionals - Supporting Workplace Wellbeing and High-Quality Care (Paperback)
Veronique Haynal, Rene Chiolero
R1,027 Discovery Miles 10 270 Ships in 9 - 15 working days

- first book to describe coaching hospital care providers and teams; most everything else focuses only on general methods/techniques - should appeal to many professional coaching societies and associations

Leading Change While Loving People - Change Management Insights from the Non-profit Sector (Paperback): Yulee Lee Leading Change While Loving People - Change Management Insights from the Non-profit Sector (Paperback)
Yulee Lee
R1,408 Discovery Miles 14 080 Ships in 9 - 15 working days

* Illuminates a people-centric way to lead change - the key to change success * Presents insights from change leaders in the non-profit sector via thick, descriptive storytelling * Authored by a Korean American female change leader - a rarity in the change leadership literature

New Technology (Routledge Revivals) - International Perspective on Human Resources and Industrial Relations (Paperback): Greg... New Technology (Routledge Revivals) - International Perspective on Human Resources and Industrial Relations (Paperback)
Greg J. Bamber, Russell D. Lansbury
R700 Discovery Miles 7 000 Ships in 12 - 17 working days

First published in 1989, this book presents a unique comparative perspective on the relationship between technological change and human resource management. Following a detailed introduction, chapters deal with a variety of issues, including managing change, industrial democracy and employee involvement, gender and structural change. International and well-renowned authors provide an authoritative analysis, which will be of particular interest to students of Business and Management, organisational and technological change, Economics and Sociology.

Loose-Leaf for Supervision: Concepts & Skill-Building (Loose-leaf, 11th ed.): Samuel Certo Loose-Leaf for Supervision: Concepts & Skill-Building (Loose-leaf, 11th ed.)
Samuel Certo
R6,475 Discovery Miles 64 750 Ships in 10 - 15 working days
Principles of Health and Safety at Work (Hardcover, 8th edition): Allan St.John Holt, Jim Allen Principles of Health and Safety at Work (Hardcover, 8th edition)
Allan St.John Holt, Jim Allen
R3,782 Discovery Miles 37 820 Ships in 12 - 17 working days

This is a reprint of ISBN 978-0-901-35743-4 Widely acknowledged as the one stop summary of health and safety fundamentals, Principles covers law, safety technology, occupational health and hygiene and safety management techniques. Originally written by the late international health and safety expert Allan St John Holt, this new edition has been comprehensively updated by Allan's colleague Jim Allen. The book is designed as a concise, accessible introduction to health and safety basics and includes revision notes and a wide range of references. It is a first class resource for NEBOSH Certificate students.

What Is This Management? (Routledge Revivals) (Paperback): Walter Puckey What Is This Management? (Routledge Revivals) (Paperback)
Walter Puckey
R1,031 Discovery Miles 10 310 Ships in 12 - 17 working days

First published in 1944, this title analyses the qualities that contribute to a successful manager. Receiving widespread praise from the business and academic community on publication, Walter Puckey discusses what the personal, organizational and technical qualities required of a good manager are; the social responsibilities of the manager; and, provides advice on how to train and select managers and considers a possible future for management. This is a timely reissue that will be of particular value to business students with an interest in the basic principles of the managerial role, as well as those concerned with the promotion of good management within their own organizations.

The Evidence Behind HR - An Open Evaluation of Contemporary HR Practices (Paperback): Thomas R. Evans The Evidence Behind HR - An Open Evaluation of Contemporary HR Practices (Paperback)
Thomas R. Evans
R1,007 Discovery Miles 10 070 Ships in 9 - 15 working days

Critical take on the assumptions and strategies used within modern HR practice Evaluates specific HR practices, including diversity training, organisational change management, and emotional intelligence-based selection Encourages reflective practitioners, academics and students to be more interested and critically engaged with 'evidence', and to change ways of thinking surrounding day-to-day practices

Loose-Leaf for Human Relations in Organzations (Loose-leaf, 12th ed.): Robert Lussier Loose-Leaf for Human Relations in Organzations (Loose-leaf, 12th ed.)
Robert Lussier
R6,469 Discovery Miles 64 690 Ships in 10 - 15 working days
Personnel Economics in Practice (Paperback, 3rd Edition): Edward P. Lazear, Mike Gibbs Personnel Economics in Practice (Paperback, 3rd Edition)
Edward P. Lazear, Mike Gibbs
R1,632 Discovery Miles 16 320 Ships in 12 - 17 working days

The text presents the most rigorous analyses of traditional general management questions available, yet emphasizes practical application of the ideas. The authors' research has influenced the real-world examples featured throughout the text. While serving as a strong complement to traditional approaches of organizational design, the text also provides a fresh approach for both students and managers.

Police Administration (Paperback, 11th edition): Gary W Cordner Police Administration (Paperback, 11th edition)
Gary W Cordner
R2,331 Discovery Miles 23 310 Ships in 9 - 15 working days

* Presents a comprehensive discussion of police administration, communicated with great clarity * Bridges the gap between readers' knowledge of street-level policing and police administration * Identifies for readers the major issues associated with police management and lays out various policy options for each issue

Corporate Assessment (Routledge Revivals) - Auditing a Company's Personality (Hardcover): Adrian Furnham, Barrie Gunter Corporate Assessment (Routledge Revivals) - Auditing a Company's Personality (Hardcover)
Adrian Furnham, Barrie Gunter
R5,099 R3,487 Discovery Miles 34 870 Save R1,612 (32%) Ships in 12 - 17 working days

Corporate Assessment, first published in 1993, looks at four types of company audit and provides a pragmatic, readable guide for managers. The authors show how assessment of a company in terms of its culture, climate, communications and customers can enhance management vision and lead to recommendations designed to improve employee satisfaction, motivation, loyalty and performance. Insight is provided into the kinds of measurement tools and assessment techniques that are available, and the authors offer recommendations for the use of these instruments, and how best to utilize the information they can produce. This book will not only be of interest to managers who need to assess their companies, but to students of business, organizational psychology, and human resource management.

Learning in the Workplace (Routledge Revivals) (Hardcover): Victoria Marsick Learning in the Workplace (Routledge Revivals) (Hardcover)
Victoria Marsick
R4,209 Discovery Miles 42 090 Ships in 12 - 17 working days

The nature of the workplace and the workforce has changed rapidly in post-industrial society. Most workers are now facing the need for high levels of preparatory education, retraining for new jobs and the ability to continue learning at work in order to keep up with new developments. The book, first published in 1987, argues that training in the workplace often fails because it is based on conditions that no longer prevail in modern organisations. The mechanistic approach of the behaviourist paradigm, it is argued, views the organisation as a machine and training as the preparation of workers for machine-like work according to their levels in the hierarchy, much as on an assembly line. The humanists' advocation of collaborative learning has changed but not fundamentally altered this conception. This book will be of interest to students of education and business management.

Reputation Management - The Key to Successful Public Relations and Corporate Communication (Paperback, 4th edition): John... Reputation Management - The Key to Successful Public Relations and Corporate Communication (Paperback, 4th edition)
John Doorley, Helio Fred Garcia
R650 R614 Discovery Miles 6 140 Save R36 (6%) Ships in 5 - 10 working days

Reputation Management is an established how-to guide for students and professionals, as well as CEOs and other business leaders. This fourth edition is updated throughout, including: new social media management techniques for the evolving age of digital media, and perspectives on reputation management in an era of globalization. The book is embroidered by ethics, and organized by corporate communication units, such as media relations, issues management, crisis communication, organizational communication, government relations, and investor relations. Each chapter is fleshed out with the real-world experiences cited by the authors and contributions from 36 leaders in the field, including The Arthur W. Page Society, the International Communications Consultancy Organization, the PR Council, CVS Health, Edelman and Ketchum. This was the first book on reputation management and, now in its fourth edition, remains a must-have reference for students taking classes in public relations management, corporate communication, communication management, and business. CEOs, business leaders, and professionals working in these areas find it a reliable resource for measuring, monitoring and managing reputation.

Neurodiversity in the Workplace - Interests, Issues, and Opportunities (Paperback): Susanne M. Bruyere, Adrienne Colella Neurodiversity in the Workplace - Interests, Issues, and Opportunities (Paperback)
Susanne M. Bruyere, Adrienne Colella
R1,419 Discovery Miles 14 190 Ships in 9 - 15 working days

Provides a holistic look at the application of leadership theories in a neurodiverse context and how the workplace can be adapted to accommodate for neurodiverse employees Explores effective recruitment strategies by looking into applicant screening as well as interviewing and selection, adapting internal organizational resources to a neurodiverse workforce, and legal and regulatory environment considerations for autism hiring programs Each chapter provides an overview of existing knowledge on effective workplace inclusion practices across the employment process, specific implications of research to date for a more neurodiversity-inclusive workplace, and what future research is needed to further inform these practices

Handbook of Research on Employee Voice (Hardcover, 2nd edition): Adrian Wilkinson, Jimmy Donaghey, Tony Dundon, Richard B.... Handbook of Research on Employee Voice (Hardcover, 2nd edition)
Adrian Wilkinson, Jimmy Donaghey, Tony Dundon, Richard B. Freeman
R7,580 Discovery Miles 75 800 Ships in 12 - 17 working days

This thoroughly revised second edition presents up-to-date analysis from various academic streams and disciplines that illuminate our understanding of employee voice from a range of different perspectives. This wide-ranging Handbook demonstrates that research on employee voice has gone beyond union and non-union voices to build a wider and deeper knowledge base. Exploring the previously under-represented paradigm of the organizational behaviour approach, new chapters take account of a broader conceptualization of employee voice. Written by expert contributors, this Handbook explores the meaning and impact of employee voice for various stakeholders and considers the ways in which these actors engage with voice processes such as collective bargaining, individual processes, mutual gains, task-based voice and grievance procedures. This comprehensive Handbook will enable the reader to engage with the debates surrounding employee voice and help to extend our overall understanding of what goes on in workplaces at the heart of modern economies. This second edition of the Handbook of Research on Employee Voice will be a vital resource for academics and students researching human resource management, organizational behaviour and employment relations, while its forward-thinking approach will also appeal to policy makers, employers and union officials. Contributors include: M.M.C. Allen, A.C. Avgar, A. Barnes, M. Barry, C. Benassi, J. Benders, C.T. Brinsfield, A. Bryson, J.W. Budd, C. Casey, J. Chan, S. Chillas, N. Cullinane, T. Dobbins, V. Doellgast, J. Donaghey, T. Dundon, M. Edwards, R. Freeman, R. Gomez, J.A. Gruman, B. Harley, J. Harmer, E. Heery, P. Holland, J.A. Ingvaldsen, M. Irfan, S. Johnstone, S. Kaine, S. Kalfa, B.E. Kaufman, K. Kenny, B. Klaas, T. Kretschmer, D. Lewin, A.A. Luchak, M.M. Lucio, C. MacMillan, A. Marks, M.G. Menendez, P. Mowbray, K.R. Murphy, W. Nienhuser, D. O Shea, G. Patmore, D.M. Pohler, S. Procter, A. Pyman, A.M. Saks, S. Sekwao, P. Strom, J. Syed, L. Thornthwaite, K. Townsend, W. Vandekerckhov, A. Wilkinson, S. Williams, P. Willman

Elite Sales Strategies: A Guide to Being One-Up, C reating Value, and Becoming Truly Consultative (Hardcover): A Iannarino Elite Sales Strategies: A Guide to Being One-Up, C reating Value, and Becoming Truly Consultative (Hardcover)
A Iannarino
R524 Discovery Miles 5 240 Ships in 12 - 17 working days

Accelerate your sales career with this how-to book from an expert in sales In Elite Sales Strategies, expert sales leader Anthony Iannarino offers his philosophy about becoming a commercial success. This guidebook provides unique insights into how to approach every sale by serving your clients from a position of authority and expertise. As Iannarino himself notes, this technique speaks to an ethical obligation towards your client, combining ethics and tactics to help place you in a position where your strengths can be fully utilized. This guidebook suggests putting yourself in a "one-up" position, where you, as the salesperson, come to a client in a position of authority and strength, where you yourself are qualified to offer nuanced and helpful advice to companies that have put themselves in a "one-down" position, whether that be by bad decision-making, poor understanding of the marketplace, or bad luck. At its heart, this book suggests you find the advantages that you can provide that will, in turn, help your client become "one-up" themselves in their own field and ensure they achieve the better results they need. In addition, Elite Sales Strategies provides readers with: A step-by-step approach for how to become "one-up" yourself and what you provide to your clients A healthy analysis of what makes a person or a company "one-down" and tips on how to course correct Strategies, tactics, and talk tracks that will provide you with what you need to become "one-up" Terminology and vocabulary so that you can approach your client with tact and decorum while still addressing the weaknesses of their system As a successful international speaker, author, and sales leader, Anthony Iannarino brings a unique set of skills to bear in this book. Iannarino's tried-and-true methodology is an ideal resource for sales professionals in all fields, as well as for executives and managers looking to improve their sales success and position within the business world.

System, Actor, and Process - Keywords in Organization Studies (Paperback): Roberto Albano, Ylenia Curzi, Tommaso Fabbri System, Actor, and Process - Keywords in Organization Studies (Paperback)
Roberto Albano, Ylenia Curzi, Tommaso Fabbri
R1,202 Discovery Miles 12 020 Ships in 9 - 15 working days

System, Actor and Process: Keywords in Organization Studies is intended as an epistemological 'compass' to navigate through the multifaceted key concepts typically used in organizational practice and research. The book illustrates thirty-four keywords using a tripartite structure: each keyword is briefly discussed from three points of view, namely the system-centered, actor-centered and process-centered conception of organization, which reflects the options emerging from contemporary epistemological debate in organizational studies and, more generally, in social sciences, namely objectivism, subjectivism, and the Weberian "third way". Primarily addressed to researchers and academics in organization studies, this book is also a useful resource for undergraduate or postgraduate students, for whom it may represent a thorough introduction to organizational concepts. It will also be a valuable tool for managers to apply in their everyday practice.

Cultural Proximity and Organization - Managing Diversity and Innovation (Paperback): Federica Ceci, Francesca Masciarelli Cultural Proximity and Organization - Managing Diversity and Innovation (Paperback)
Federica Ceci, Francesca Masciarelli
R621 Discovery Miles 6 210 Ships in 9 - 15 working days

Cultural proximity consists in shared language, codes ,and norms of communication and exchange between actors. It is generally considered important for organizations, enhancing communication and facilitation interaction between actors. In such situation, diversity is often seen as a source of richness and originality. However, high levels of proximity might create some risk, leading to lock-in and inertia, with a negative impact on the innovativeness of the organization. While the role of cultural proximity is subject to much debate within organizations studies, a comprehensive understanding of cultural proximity remains elusive. This book explores the organizational implications of the concept of cultural proximity, delving into the managerial challenges posed by diversities and similarities in culture within a business environment using different levels of analysis. The key messages of the present book, grounded on original empirical evidence, can be summarized as follows: cultural proximity is a key factor for managing innovation in present times; innovation requires a deliberate orchestration of the dichotomy between cultural proximity/cultural diversity; there are specific circumstances where proximity can be beneficial for managers and entrepreneurs. The book will be of value to researchers, academics, managers, and students in the fields of management science, human resource management, innovation studies, and organizational studies.

Change and Development in Organisations - Towards Consciousness, Humanity and Innovation (Paperback): Ricardo Chiva Change and Development in Organisations - Towards Consciousness, Humanity and Innovation (Paperback)
Ricardo Chiva
R1,146 Discovery Miles 11 460 Ships in 9 - 15 working days

Due to the increasing transformation and changes in the economy, society, technology, ecology or even human health, organisations and companies are or should be continuously changing in order to survive as they are open systems. This book illustrates both how organisations can transform or change and where the most cutting-edge and innovative organisations and companies are heading. Accordingly, the book is structured in two parts. The first part explores concepts associated with change and development such as innovation, organisational resilience and learning, and describes the latest trends and related research. The second part analyses the new organisation or company we are, it is to be hoped, heading for: a more conscious, compassionate, sustainable, innovative, trustful and humane organisation. The book reviews underlying ideas related to leadership, technology, trust and compassion and presents and analyses compassionate, sustainable and conscious organisations through an in-depth examination of their organisational and managerial characteristics, with particular emphasis on their human resource management practices and employee wellbeing. This volume is principally addressed to management and business students and researchers, as it offers a pedagogical review and analysis of the topics from the latest literature and research. At the same time, it provides highly topical and interesting ways forward for executives who want to transform their companies by introducing more conscious, humane and innovative approaches.

Restorative Just Culture in Practice - Implementation and Evaluation (Paperback): Sidney Dekker, Amanda Oates, Joseph Rafferty Restorative Just Culture in Practice - Implementation and Evaluation (Paperback)
Sidney Dekker, Amanda Oates, Joseph Rafferty
R1,052 Discovery Miles 10 520 Ships in 9 - 15 working days

A restorative just culture has become a core aspiration for many organizations in healthcare and elsewhere. Whereas 'just culture' is the topic of some residual conceptual debate (e.g. retributive policies organized around rules,violations and consequences are 'sold' as just culture), the evidence base on, and business case for, restorative practice has been growing and is generating increasing, global interest. In the wake of an incident, restorative practices ask who are impacted, what their needs are and whose obligation it is to meet those needs. Restorative practices aim to involve participants from the entire community in the resolution and repair of harms. This book offers organization leaders and stakeholders a practical guide to the experiences of implementing and evaluating restorative practices and creating a sustainable just, restorative culture. It contains the perspectives from leaders, theoreticians regulators, employees and patient representatives. To the best of our knowledge, there is no book on the market today that can function as a guide for the implementation and evaluation of a just and learning culture and restorative practices. This book is intended to fill this gap. This book will provide, among other topics, an overview of restorative just culture principles and practices; a balanced treatment of the various implementations and evaluations of just culture and restorative processes; a guide for leaders about what to stop, start, increase and decrease in their own organizations; and an attentive to philosophical and historical traditions and assumptions that underlie just culture and restorative approaches. The interest in 'just culture', not just in healthcare but also in other fields of safety-critical practice, has been steadily growing over the past decade. It is a trending area. In this, it has become clear that 20-year-old retributive models not only hinder the acceleration of performance and organizational improvement but have also in some cases become a blunt HR instrument, an expression of power over justice and a way to stifle honesty, reporting and learning. What is new in this, then, is the restorative angle on just culture, as it has been developed over the last few years and now is practised and applied to HR, suicide prevention, healthcareimprovement, regulatory innovations and other areas.

A Global Guide to Human Resource Management - Managing Across Stakeholders (Hardcover, 2nd edition): Thomas Klikauer A Global Guide to Human Resource Management - Managing Across Stakeholders (Hardcover, 2nd edition)
Thomas Klikauer
R5,155 Discovery Miles 51 550 Ships in 9 - 15 working days

The only introductory text that is truly global, making it ideal for international courses or organizations Encourages critical thinking skills to enable judicious, intelligent application of core principles Unlike competing texts, this takes the perspective of multiple stakeholders and functions which makes it ideal for non-HRM and non-business specialist students who need to understand how core principles of HRM affect different aspects of business Each chapter is accompanied by five real life case studies to help students link core principles with practice Supported by a rich range of instructor resources to save time Concise at under 300pp unlike traditional introductory texts, making it well suited to shorter courses

New Perspectives on Human Resource Management (Routledge Revivals) (Hardcover): John Storey New Perspectives on Human Resource Management (Routledge Revivals) (Hardcover)
John Storey
R4,349 Discovery Miles 43 490 Ships in 12 - 17 working days

The idea of human resource management has become topical and controversial. The term suggests that people in any organization are an asset to be upgraded and fully utilized rather than merely a variable cost to be minimized. This in turn implies that the way in which people are managed is a matter of crucial strategic concern.

Increased international competition has produced various initiatives world-wide for new approaches to management, in particular human resource management. This searching set of interpretations, first published in 1983, will be of interest to serious practitioners and students alike.

Strategic Internal Communication - A Practitioner's Guide to Implementing Cutting-Edge Methods for Improved Workplace... Strategic Internal Communication - A Practitioner's Guide to Implementing Cutting-Edge Methods for Improved Workplace Culture (Hardcover)
Susanne Dahlman, Mats Heide
R1,045 Discovery Miles 10 450 Ships in 9 - 15 working days

What is internal communication? What role does it play in contemporary organizations? What are the consequences of malfunctioning internal communication? There are many aspects of internal communication - work related, social, formal, informal, vertical, horizontal, between coworkers, between coworkers and managers, communication before and under organizational changes, internal crisis communications and so forth. We think of different forms of communication channels such as intranet, staff magazines, electronic billboards and internal television. This book interconnects these different parts and emphasizes the strategic value and importance of internal communication. We understand internal communication as an unused capital with a large potential for organizational success. Further, we understand internal communication as a basic prerequisite of organizations that is performed by all members of an organization - managers, coworkers and communication professionals. Traditionally, there has been too much emphasis on the work and function of communication professionals when internal communication is discussed, but most of the communication value is actually produced by managers and coworkers. However, communication professionals are the communication experts in organizations that strategically facilitate the organization. This book is based on a cooperation between Susanne Dahlman, senior communication consultant, and Mats Heide, Professor in Strategic Communication at Lund University. Hence, this book has a unique approach that covers both practical and academic aspects of internal communication. This book is a response to the demand for a book that covers the strategic aspects of internal communication in practice, and as such is ideal reading for both practitioners and advanced students.

Human Resource Strategy - Formulation, Implementation, and Impact (Hardcover, 2nd edition): Peter A. Bamberger, Michal Biron,... Human Resource Strategy - Formulation, Implementation, and Impact (Hardcover, 2nd edition)
Peter A. Bamberger, Michal Biron, Ilan Meshoulam
R5,401 Discovery Miles 54 010 Ships in 12 - 17 working days

What is human resource strategy? How are human resources strategies formulated and how can we explain the variance between what is espoused and what is actually implemented? What impact - if any - does human resource strategy have on the organization's "bottom line," and how can this impact be explained? Is there one best HR strategy for all firms, or is the impact of HR strategy on performance contingent on some set of organizational, technological or environmental factors? Human Resource Strategy, 2nd edition, provides an overview of the academic and practitioner responses to these and other questions. Applying an integrative framework, the authors review 30 years' worth of empirical and theoretical research in an attempt to reconcile often-conflicting conceptual models and competing empirical results. Complex theoretical models and scientific findings are presented in an accessible and relevant way, in the context of the strategic decisions that executives are forced to make on a regular basis. This new edition features an updated literature review, coverage of the latest challenges to HR strategy, new mini-cases, discussion questions, additional examples, and an emphasis on the strategic implications of the research, making it an ideal resource for students and practitioners alike.

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