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Books > Business & Economics > Business & management > Management of specific areas > Personnel & human resources management

Stuff I Wish I Knew Earlier - How to Unlock Your Career Potential (Hardcover): Luki Danukarjanto Stuff I Wish I Knew Earlier - How to Unlock Your Career Potential (Hardcover)
Luki Danukarjanto
R872 Discovery Miles 8 720 Ships in 10 - 15 working days
Unquittable - Finding & Keeping the Talent You Need (Paperback): Jim Bitterle Unquittable - Finding & Keeping the Talent You Need (Paperback)
Jim Bitterle
R821 Discovery Miles 8 210 Ships in 10 - 15 working days

"Unquittable" presents a from-the-trenches guide to the most effective tools, strategies, and processes for attracting, developing, and retaining talent in your organization. Informed by the author's work helping hundreds of companies become more talent-minded, the hard-won techniques outlined in this book can be adapted for organizations of any size and deliver extraordinary bottom-line improvements with relatively little up-front investment. Laugh-out-loud stories of how to implement, and just as important, how NOT to implement talent strategies, bring to life some of the personalities and issues (both good and bad) employers can expect. Winning the war for talent requires more than good intentions-success requires conviction, investment, confidence, and time-and Unquittable delivers an engaging compendium of proven solutions to the most challenging and urgent issues facing anyone who hires and manages people.

Eurasian Economic Perspectives - Proceedings of the 24th Eurasia Business and Economics Society Conference (Hardcover, 1st ed.... Eurasian Economic Perspectives - Proceedings of the 24th Eurasia Business and Economics Society Conference (Hardcover, 1st ed. 2019)
Mehmet Huseyin Bilgin, Hakan Danis, Ender Demir, Ugur Can
R2,644 Discovery Miles 26 440 Ships in 18 - 22 working days

This volume of Eurasian Studies in Business and Economics includes selected papers from the 24th Eurasia Business and Economics Society (EBES) Conference, held in Bangkok. The theoretical and empirical papers gathered here cover diverse areas of economics and finance from different geographic regions; yet the main focus is on the latest findings on labor markets and their interactions with competitive environments. The volume also includes meso-economic studies that analyze individual companies, economic and financial environments, particularly with regard to human resource and financial risk management.

HR Global Challenges - How Developing Nations Can Find Their Dreams by Demanding Excellence in the Workplace (Hardcover): Syed... HR Global Challenges - How Developing Nations Can Find Their Dreams by Demanding Excellence in the Workplace (Hardcover)
Syed Imtiaz Hussain
R784 Discovery Miles 7 840 Ships in 10 - 15 working days

"HR Global Challenges" offers a step-by-step plan for a developing nation to compete more effectively in an ever-changing global economy. The key is to create innovative strategies and seize the advantage of its most precious resource-its people. Drawing on more than twenty-eight years of experience in human resources, Syed Imtiaz Hussain addresses the economic hardships of unemployment in developing countries. Especially in Pakistan, HR departments in many organizations are small in size and low in status. Their functions are viewed as relatively unimportant. But as HR workers become increasingly vital in today's global economy, Hussain believes that this pattern will change. Hussain directly addresses the critical challenges that test CEOs in the following areas: Organization structure Technology Knowledge management Recruitment Performance appraisal Training and development This inspiring guide is a must-read for human-resource professionals, CEOs, and top-echelon business managers, academics, and political leaders in South and Southeast Asia, the Middle East, and other developing nations worldwide. If you are a human resources practitioner, this upbeat advice will lead you to reevaluate your strengths, think outside the box, and shape the future.

International Human Resource Management in South Korean Multinational Enterprises (Hardcover, 1st ed. 2017): Haiying Kang, Jie... International Human Resource Management in South Korean Multinational Enterprises (Hardcover, 1st ed. 2017)
Haiying Kang, Jie Shen
R3,939 Discovery Miles 39 390 Ships in 18 - 22 working days

In this book, Korean multinational enterprises management strategies in China are analyzed. China is re centering Asia around its newfound economic might, even as neighboring countries such as Japan and Korea will remain more economically developed for generations to come. How do Asian companies adapt to the Chinese market? In this fascinating study, Haiying Kang and Jie Shen investigate how Korean enterprises have adapted human resources practices to the evolving corporate climate in China. Unorthodox blends of culture, legal expectations, and more make the market a truly interesting one to explore HRM practices on the margins. Compelling for academics in HRM but also related social sciences, HR practitioners, and corporate leaders alike, this book is a timely look at new Asian corporate cultures.

Inclusion - Diversity, The New Workplace & The Will To Change (English, Undetermined, Hardcover): Jennifer Brown Inclusion - Diversity, The New Workplace & The Will To Change (English, Undetermined, Hardcover)
Jennifer Brown
R775 R688 Discovery Miles 6 880 Save R87 (11%) Ships in 18 - 22 working days
Managing Compensation (and Understanding It Too) - A Handbook for the Perplexed (Hardcover): Donald L. Caruth, Gail D.... Managing Compensation (and Understanding It Too) - A Handbook for the Perplexed (Hardcover)
Donald L. Caruth, Gail D. Handlogten
R2,587 Discovery Miles 25 870 Ships in 18 - 22 working days

This text is a lively, well-written, and carefully illustrated guide to the mysteries and mystique of how people are compensated for their efforts in all types of organizations. With clear discussions of what works, what doesn't, and why, this intensely practical handbook it covers such topics as job evaluation; job pricing; employee benefit programs; pay for performance; and the compensation of executives, sales personnel, and international employees. Executives and managers with no special training in pay determination and management will find it an easily accessible handbook that not only makes clear how compensation systems are conceived and developed but most importantly, how they are implemented and administrated. Its logical presentation and full coverage makes the book valuable as a text for upper-level college students as well as a solid instructional resource for teachers.

The authors open with an overview of compensation and its role in organizations and then move to the legal environment in which compensation is embedded and the laws that govern it. They describe current and traditional views of motivation and elucidate the importance of job analysis and its end products--job description and job specification. The role of compensation surveys and their use in assigning monetary rates to jobs are discussed. A topic of special interest to executives in New Economy organizations will be the purpose and importance of benefits, particularly indirect monetary compensation, stock options, and other pay for performance incentives. Caruth and Handlogten address the challange of compensating teams and pay special attention to the, often unique, problem of compensating uppermost management, sales people, and employees abroad. The text concludes with practical suggestions for the on-going maintenance and management of compensation systems and how to adapt them to changing organizational circumstances.

Women Mentoring Women - Strategies and Stories to Lift As We Rise (Hardcover): Michelle Renaldo Ferguson Women Mentoring Women - Strategies and Stories to Lift As We Rise (Hardcover)
Michelle Renaldo Ferguson
R611 R555 Discovery Miles 5 550 Save R56 (9%) Ships in 18 - 22 working days
Motivation, Beliefs, and Organizational Transformation (Hardcover): Raymond T. Butkus, Thad B. Green Motivation, Beliefs, and Organizational Transformation (Hardcover)
Raymond T. Butkus, Thad B. Green
R3,396 Discovery Miles 33 960 Ships in 18 - 22 working days

Why does management encounter people problems whenever organizations attempt to change? Green and Butkus say this occurs because organizations overlook one of the most critical problems of change: how employees react it emotionally. Change is not about work processes or information systems alone. It is also about what people believe and feel--emotions such as anger, anxiety, confusion, and fear. Yet managers are usually unaware of these things, and those who are aware usually lack skills to manage these emotions effectively. They tend to rely on traditional incentive systems, which usually do not work. What does work? The one approach that has been applied consistently with positive results is Green's belief system of motivation and performance.

Green and Butkus show how the belief system helps to bring negative feelings and convictions to the surface. They provide ways to identify the underlying emotional problems and find effective solutions. The belief system works, say the authors, because it goes directly to the source of the problem--employees themselves--to discover why motivation and performance problems occur and what can be done to solve them. This book describes applications of the belief system in a variety of work situations, including a recent effort at organizational transformation with AT&T's Business Communications Services (BCS) Division. It outlines in detail the process that BCS used to implement the belief system, starting at the highest management levels and cascading down to the organization's front lines. With a clear exposition of the belief systeM's theoretical underpinnings and nuts-and-bolts methods, Green and Butkus provide executive decision makers and planners throughout the organization with critical insights into the pitfalls in the implementation process and workable guidance on how to avoid them.

Conscious, Capable, and Ready to Contribute - A Fable: How Employee Development Can Become the Highest Form of Social... Conscious, Capable, and Ready to Contribute - A Fable: How Employee Development Can Become the Highest Form of Social Contribution (Hardcover)
Ed Offterdinger, Catherine Allen
R759 Discovery Miles 7 590 Ships in 18 - 22 working days
Coaching In Depth - The Organizational Role Analysis Approach (Paperback, REV and Updated): Susan Long, John Newton, Burkard... Coaching In Depth - The Organizational Role Analysis Approach (Paperback, REV and Updated)
Susan Long, John Newton, Burkard Sievers
R992 Discovery Miles 9 920 Ships in 9 - 17 working days

This book introduces the reader to the management consultancy technique of Organizational Role Analysis--a technique with the immensely practical purpose of helping managers to stay "in role and on task." As such, it provides a coherent, superbly illustrated framework for in-depth coaching. The ORA method is grounded in a process of consultation that derives from the conjunction of open systems theory, and psychodynamic understandings of human behavior. It enables the collaborative resolution of the mental and emotional tensions represented in the client's work role as he/she strives to manage the dynamics between the organization-in-the-mind and the organization-in-reality.While the method of Organizational Role Analysis presented in this book has been evolving for three decades, published accounts of the work have been sparse, spasmodic, and relatively obscure. This book brings together the work of experienced practitioners from around the globe who illuminate the guiding concepts with lively, practical examples that illustrate the variety of ways in which managers can receive coaching in-depth. These accounts are complemented by an extensive bibliography for further reading.Contributors: John Bazalgette, Ullrich Beumer, Hanna Biran, Irving Borwick, Jane Chapman, Laurence J. Gould, W. Gordon Lawrence, Susan Long, Rose Redding Mersky, John Newton, Bruce Reed, and Burkard Sievers

Everything You Know About Organizational Behavior You Learned in High School (Hardcover): Victor P Becker Everything You Know About Organizational Behavior You Learned in High School (Hardcover)
Victor P Becker
R757 Discovery Miles 7 570 Ships in 18 - 22 working days
Fort Rules - A Guide to Getting Along (Hardcover): Richard A. Hollen Fort Rules - A Guide to Getting Along (Hardcover)
Richard A. Hollen
R532 R491 Discovery Miles 4 910 Save R41 (8%) Ships in 18 - 22 working days

"Fort Rules: A Guide to Getting Along" provides a set of guiding principles for all of life's relationships. A gang of kids built a fort and, in the process, identified a few basic rules necessary to establish order from chaos. The "rules" were discovered in the children's secret Fort Book. Hollen applies these rules to real-life adult scenarios and explains why these simple guiding principles can be difficult to implement.

Ten simple rules guaranteed to ensure the success of your team

""Fort Rules" is a succinct, powerful and warm interpretation of the clarity of vision set down by Richard's children and their friends. This is not just another cute, childish business fable. Hollen instills his incredible experience and creates a practical guide to interpersonal relationships in business and real life that you can put into practice immediately. We could all profit by making the Fort Rules part of our next business plan or HR policy "

-Jim Bouchard, America's Black Belt Powervator; Speaker, Coach & Author of Dynamic Components of Personal POWER Visit him at www.JimBouchard.org

"HolIen hit a home run with his book Fort Rules. Along the same lines as the "One Minute Manager" and "Who Stole My Cheese," this book can be read in a sitting. The author takes ten simple rules created by a group of children, who built a fort, and felt they needed some rules to live by... and immediately saw how to, simply and succinctly, apply these same rules to improve your everyday life and business. What I really like about this book is that it can either be read in one sitting or each of the ten fort rules can be studied, learned and applied for a day or week at a time until they become part of your daily routine. If more people would "buy in" to these rules, the world would be a better place. Great job on this book "

-Robert A. LaBrie, Jr., President, Maximum Potential. Visit him at www.maxpo-nlp.com

Thriving in Digital Workspaces - Emerging Issues for Research and Practice (Hardcover, 1st ed. 2019): Melinde Coetzee Thriving in Digital Workspaces - Emerging Issues for Research and Practice (Hardcover, 1st ed. 2019)
Melinde Coetzee
R3,848 Discovery Miles 38 480 Ships in 18 - 22 working days

This edited volume focuses on innovative solutions to the debate on human thriving in the fast emerging technology-driven cyber-physical work context, also called Industry 4.0. The volume asks the important question: How can people remain relevant and thrive in workplaces that are increasingly virtual, technology-driven, and imbued with artificial intelligence? This volume includes two major streams of discussion: it provides multidisciplinary perspectives on what thriving could mean for individuals, managers and organisations in current and future non-linear and Web-driven workspaces. In this context, it points to the need to rethink the curricula of the psychology of human thriving so that it is applicable to Industry 4.0. Second, it discusses the new platforms of learning opening up in organisations and the ways and means with which people's learning practices can be adapted to changing scenarios. Some of these scenarios are: changing job designs and talent requirements; the demand for creativity; the need for virtual teams and intercultural collaborations; and changing emotional competencies. This topical volume includes contributions by scholars from across the world, and is of interest to scholars, practitioners and postgraduate students of psychology, organizational behaviour and human resource management.

Before It Hits The Fan - Quick Communication Tips to Help You Resolve Conflict and Reduce Stress (Hardcover): Lorna McLaren Before It Hits The Fan - Quick Communication Tips to Help You Resolve Conflict and Reduce Stress (Hardcover)
Lorna McLaren
R439 Discovery Miles 4 390 Ships in 10 - 15 working days
Fair Employment Strategies in Human Resource Management (Hardcover): Richard S. Barrett Fair Employment Strategies in Human Resource Management (Hardcover)
Richard S. Barrett
R2,590 Discovery Miles 25 900 Ships in 18 - 22 working days

Twenty-eight nationally recognized authorities on various aspects of fair employment laws and practices provide sound, innovative, state-of-the art procedures to select job applicants and predict their success. Written by personnel psychologists, attorneys, and human resource specialists, the book helps executives reduce adverse impacts on minorities, women, and older and disabled workers while providing them with the means to develop, evaluate, and if necessary participate in the litigation of employee selection procedures. It will also provide understanding of the ways that personnel psychologists construct and validate tests and how adverse impact is evaluated and interpreted by the Supreme Court. This is an accessible, hands-on resource for executives in various capacities, students in fields related to employee selection, and attorneys concerned with fair employment litigation.

Dr. Barrett points out that human resource people need to learn more about the selection procedures that fairly and accurately identify the most talented members of the applicant pool. Baffled by the way personnel psychologists do their testing, they need ways to evaluate for themselves what the psychologists are telling them. Those who are already familiar with the tools of testing, such as psychometrics, statistics, and test construction, need understanding for how these tests are related to fair employment. Lawyers involved in fair employment litigation need information on how these tools and tactics can be used in the preparation of cases. Dr. Barrett's book provides this information in chapters devoted to the development of fair employment law, ethical standards relating to fair employment testing, standards for job relatedness of selection procedures and the variety of selection procedures available. The book also covers gender issues, the role of the EEOC and other government agencies, the Americans with Disabilities Act, and of special value to HR professionals and executives in other capacities, a checklist to help evaluate the fairness and validity of tests.

Insights Into Liberating Leadership - How to become a great leader and create a lasting legacy (Hardcover): Ali Stewart Insights Into Liberating Leadership - How to become a great leader and create a lasting legacy (Hardcover)
Ali Stewart; Read by Adam Tuffnell
R658 Discovery Miles 6 580 Ships in 10 - 15 working days
The Effort-Net Return Model of Employee Motivation - Principles, Propositions, and Prescriptions (Hardcover, New): Philip C.... The Effort-Net Return Model of Employee Motivation - Principles, Propositions, and Prescriptions (Hardcover, New)
Philip C. Grant
R2,567 Discovery Miles 25 670 Ships in 18 - 22 working days

Written for human resources and training professionals, this book addresses a recurring problem for managers and corporations: how can we efficiently, cost effectively, and humanely motivate employees to work at or near their top potential? Arguing that opportunities to heighten employee motivation are often missed when managers rely on overly simplistic theories of human motivation, Grant develops his own multifaceted Effort-Net Return Model and offers a sampling of over 200 prescriptions for motivating employees that can be derived from the model. The model itself is based upon four basic principles, each grounded in research and each of which has supporting propositions which determine the motivational prescription to be employed. Because the motivational prescriptions indicated can be easily tailored to the recipient's own personal value system, the model is applicable across a broad spectrum of employee groups.

Grant introduces and describes the Effort-Net Return Model in Chapter One, demonstrating its superiority over previous models which rely on the application of restrictive formulas and constructs to determine motivational strategies. The next four chapters address in turn each of the four principles upon which the model is based and their supporting propositions. In these chapters, Grant also provides a representative inventory of the kinds of avenues managers can pursue to enhance employee motivation. Throughout, Grant emphasizes the impact of individual differences on the end results to be expected from a given motivational prescription, cautioning the reader to take these differences into account when beginning to put together a motivational plan. The final chapter presents real-world case problems, together with analyses and suggested prescriptive packages, to enable the reader to move from theory to actual practice. Numerous exercises and application instruments are also included to help the manager apply the Effort-Net Return Model in the workplace.

Cultural Diversity in the Workplace - Issues and Strategies (Hardcover): George Henderson Cultural Diversity in the Workplace - Issues and Strategies (Hardcover)
George Henderson
R2,955 Discovery Miles 29 550 Ships in 18 - 22 working days

All CEOs, managers, supervisors, training professionals, and educators must be able to effectively recruit, train, manage, and promote a culturally diverse work force. Unfortunately, few of them have been adequately trained to do so. Effective management of diversity is good business. It takes effective communication, conflict resolution, and the creation of an inclusive organizational culture to succeed. This comprehensive book helps administrators better understand the problems they face and how to deal with them by dispelling the myths and facing the realities of cultural diversity.

Drawing on numerous examples of successful diversity initiatives, the book gives the reader a balanced view of distinct diversity interventions. Cross-cultural training programs are critiqued, along with specific methods for assuring quality in-service training activities. Self-administered quizzes, surveys, and critical incidents are included to allow the reader to gain self-insight and self-improvement. African Americans, Hispanics, Native Americans, Asians, women, older workers, employees with disabilities, foreign workers, and majority cultural groups are discussed in great detail. Theories and laws, as well as behavioral, cognitive, and affective strategies are among the topics presented.

Shaping Your HR Role - Succeeding in Today's Organizations (Hardcover): William Kahnweiler, Jennifer Kahnweiler Shaping Your HR Role - Succeeding in Today's Organizations (Hardcover)
William Kahnweiler, Jennifer Kahnweiler
R4,206 Discovery Miles 42 060 Ships in 10 - 15 working days

This book has been written for the HR Practitioner and will provide readers with tools, guidelines, ideas, and strategies for developing their role within the Human Resources function. This text focuses on current issues and future trends in both the HR profession and the workplace. Organizations will continue to be forced to function in a lean and mean manner, HR professionals are now required to manage outsourcing functions and to move through multiple internal roles quickly. This book will act as a roadmap to help them plan and implement these roles quickly and efficiently, aligned to their organizations strategy.

Why Didn't Anybody Tell Me This Sh*t Before? - Wit and Wisdom from Women in Business (Hardcover): Marcella Allison, Laura... Why Didn't Anybody Tell Me This Sh*t Before? - Wit and Wisdom from Women in Business (Hardcover)
Marcella Allison, Laura Gale
R723 R652 Discovery Miles 6 520 Save R71 (10%) Ships in 18 - 22 working days
Transforming Learning and IT Management through Gamification (Hardcover, 1st ed. 2015): Edmond C Prakash, Madhusudan Rao Transforming Learning and IT Management through Gamification (Hardcover, 1st ed. 2015)
Edmond C Prakash, Madhusudan Rao
R1,612 Discovery Miles 16 120 Ships in 10 - 15 working days

This book explains how gamification, specifically enterprise gamification, can help mangers in multiple areas within an enterprise to improve attrition. Employee Engagement is an important component to foster employee relations with the organization. Gamification by its inherent design helps to increase engagement within an enterprise. Several successful case studies in Gamification are presented, which present new practical tips for Gamification for IT Management. By introducing general IT management concepts related to the specific environment managers work in, the authors then detail the benefits of introducing gamification in this very environment to resolve business issues. IT Managers, as well as HR professionals, Group Heads and Delivery Leaders will find this be a useful resource to understand how Gamification can improve their everyday work. The book can also be used as a reference for engaging learners and employees to improve their productivity in organizations.

The Mentor - Leading with Love: The Ultimate Resource (Hardcover): Jan Hammond, Rita Senor The Mentor - Leading with Love: The Ultimate Resource (Hardcover)
Jan Hammond, Rita Senor
R584 R538 Discovery Miles 5 380 Save R46 (8%) Ships in 18 - 22 working days

As a newly appointed middle school principal in a small town, Hannah Gardner wonders if there is a manual for leading an organization using head, heart, and spirit. Her life changes when Dr. Maddy Mathews, a recently retired superintendent from a neighboring district, is hired as interim superintendent. Once on board, Maddy sees that a great divide exists among the board members. An unscrupulous middle school coach-the town's former football hero-has been promised Hannah's position once he completes the certification requirements. Maddy, however, sees Hannah's outstanding character and high ideals, combined with compassion for her students and staff, and decides to mentor her. Their weekly conversations ignite conceptual thinking and greater awareness as Hannah learns to trust her inner voice. Maddy not only mentors Hannah, but also works with all the administrators to foster change in a place where power has been misused. By introducing three leadership models, as well as the three Cs, the administrators explore new paradigms to balance work and play, embracing the next generation of student mastery. Throughout the school year, the relationship between Hannah and her mentor reveals the challenges and opportunities of leading a school district with love, while addressing political, social, and personal issues that require courage, integrity, and candor.

Organizational Behavior - An Evidence-Based Approach (Hardcover, 14th Revised edition): Fred Luthans, Brett C Luthans, Kyle W... Organizational Behavior - An Evidence-Based Approach (Hardcover, 14th Revised edition)
Fred Luthans, Brett C Luthans, Kyle W Luthans
R3,315 Discovery Miles 33 150 Ships in 18 - 22 working days

Contrary to the common saying: we do want you to judge this new edition of Organizational Behavior by its front cover. Specifically, featured is that this is the 14th edition, it takes an ""Evidence-Based Approach," and similar to the previous edition there are now three Luthans authors. This 14th edition is based on the foundation provided by the first mainline text which has become the classic for the study and understanding of organizational behavior. However, by taking an evidence based approach, this insures that, even though a classic, this new edition adds the most recent and relevant research to the most extensive, up-to-date reference-base of any organizational behavior text. By adding the two closely related authors (professor sons) literally pumps ""new blood"" into the sustainability of this classic text by Fred Luthans. Importantly, Fred has recently been recognized with: 1) Lifetime Achievement Award in Organizational Behavior; 2) Top 1% of Citation Count of all researchers in the world; and 3) the #1 most cited author in Organizational Behavior textbooks. Finally, this new edition recognizes that even though the theoretical framework and coverage largely remains, the context of organizational behavior is rapidly changing. This new edition reflects the ""New Age"" environment, but still holds to the premise that in today's organizations, success and competitive advantage still comes from the understanding, prediction, and effective management of human resources. With this new edition we invite you to continue the never-ending journey guided by the best organizational behavior theory, research, and application.

Social Media in Employee Selection and Recruitment - Theory, Practice, and Current Challenges (Hardcover, 1st ed. 2016):... Social Media in Employee Selection and Recruitment - Theory, Practice, and Current Challenges (Hardcover, 1st ed. 2016)
Richard N. Landers, Gordon B. Schmidt
R3,030 Discovery Miles 30 300 Ships in 10 - 15 working days

This timely resource offers fresh research on companies' use of social media platforms-from Twitter and Facebook to LinkedIn and other career sites-to find and hire personnel. Its balanced approach explains why and how social media are commonly used in both employee recruitment and selection, exploring relevant theoretical constructs and practical considerations about their appropriateness and validity. Contributors clarify a confusing cyberscape with recommendations and best practices, legal and ethical issues, pitfalls and problems, and possibilities for standardization. And the book's insights on emerging and anticipated developments will keep the reader abreast of the field as it evolves. Included in the coverage: * Social media as a personnel selection and hiring resource: Reservations and recommendations. * Game-thinking within social media to recruit and select job candidates. * Social media, big data, and employment decisions. * The use of social media by BRIC nations during the selection process. * Legal concerns when considering social media data in selection. * Online exclusion: Biases that may arise when using social media in talent acquisition. * Is John Smith really John Smith? Misrepresentations and misattributions of candidates using social media and social networking sites. Social Media in Employee Selection and Recruitment is a bedrock reference for industrial/organizational psychology and human resources academics currently or planning to conduct research in this area, as well as for academic libraries. Practitioners considering consulting social media as part of human resource planning or selection system design will find it a straight-talking guide to staying competitive.

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