This book studies the motivation of crowdworkers to find out how to attract more people and reach a higher quality of outcomes. The book first proposes a taxonomy for studying the motivation of crowdworkers including the potential influencing factors, different types of motivation, and possible consequences and outcomes related to the motivation. Next, the CWMS questionnaire, an instrument for measuring the underlying motivation of crowdworkers is developed. It considers different dimensions of motivation suggested by the Self-Determination Theory of motivation which is a well-established and empirically validated psychological theory used in various domains. This instrument can be used to study the effect of platform and user characteristics on the general motivation of crowdworkers. Later, the task-specific motivation of crowdworkers is studied in detail: Influencing factors are investigated, subjective methods for measuring them are evaluated, a model for predicting worker's decision on taking a task is proposed, the relative importance of different factors for two populations of crowdworkers is studied, and finally, a model for predicting the expected workload (as one of the major influencing factors) given the task design is proposed.

This book compels professionals to actively imbibe self-awareness in their thought process in order to help them manage complexities in business. The authors explore dialectical thinking -in contrast to logical thinking-and introduce a new mind-opening thinking process called "Metathinking". Four case studies demonstrate the application of Metathinking. The reader shall come across, and learn from, a multitude of mind opening questions on a variety of topics, with particular focus on leadership and transformation. Practical exercises are also offered for training and discussion in the workplace.

For undergraduate and graduate courses in organisational behaviour and human resources. An applied approach to developing and practicing interpersonal skills. By developing and practicing the material in Training in Interpersonal Skills, students can learn how to build productive relationships for any situation. This text also helps students master the skills necessary for personal and organisational effectiveness such as self-management, communication, teaming, and problem solving. The sixth edition includes several new pedagogical tools-such as self-assessment quizzes, exercises, cases, etc.-and information on the importance and usage of social networking.

Interviewing is one of the most effective ways to identify and attract employees who will be successful enough to stay. But few managers are adept at the skill. This book helps eliminate expensive errors of judgment by presenting readers with a set of behaviorally based interviewing strategies. Written by the faculty of the prestigious University of Michigan Executive Education Center--and based on one of their most popular courses--its seven-step "Strategic Interviewing Approach" helps interviewers define the competencies candidates need to possess and make hiring decisions based on accurate predictions of the candidates' performance.

It is hard to overstate the importance of the leader-member exchange relationship. Employees who share a high-quality relationship with their leader are more likely to earn a higher salary, climb the ranks more quickly, and report higher life satisfaction levels than their peers who have a less copasetic leader-member relationship. While Leader-Member Exchange Theory (LMX) research addresses the impact that the leader-member relationship has on the individual employee experience, much of this scholarship overlooks or obscures the vital role that communication plays in the development and maintenance of workgroup relationships. Much of extant literature also glosses over the role that communication plays in workgroup collaboration. Using a communicative lens, this text illustrates the complex theoretical underpinnings of LMX theory, such as the importance of social interaction and relationship building and maintenance necessary to achieve organizational goals. We explore how an employee's relationship with their leader also shapes their peer relationships and their overall standing within their workgroup. Further, the text examines the potential dark side of LMX theory, such as the tendency towards demographic and trait and state similarity. Employing a communicative perspective emphasizes the extent of position and personal power both leaders and members have in engineering the quality of the relationship they desire. Integrating and applying once disparate lines of academic literature, this book offers employees, students, and teacher-scholars pragmatic yet research-based insights into developing and maintaining successful, healthy workplace relationships.

This book focuses on the discussion and analysis of theory and behavior in organizations in all industries and sectors worldwide. It analyzes the subject of business administration and highlights its evolution, which is closely linked to the frequent and far-reaching changes in the social, economic and technological settings in which it operates. By way of introduction, a historical outline shows how technological progress has sparked profound changes in the economic, social and technological context, making organizations constantly evolving structures. On this basis, the book addresses knowledge management and organizational theories that consider knowledge and training to be companies' most important resources for facing the substantial challenges posed by the current international context. The book broadens readers' understanding of the operating principles of business management and their awareness of the structure and implementation of various organizational models. As such, it will be of interest to scholars and professionals in the fields of strategic management and organizational behavior.

This book provides practical, business-orientated and accessible guidance on key aspects of German employment and labour law as well as adjoining fields. This second, completely revised edition presents the latest changes in German labour and employment law and jurisprudence. It covers, amongst other newer developments, the statutory minimum wage, changes in agency work, extensive changes in European and German employee data protection law, and includes a completely new chapter on compliance issues in the employment context. Specialised lawyers with many years of experience explain the legal basis of these aspects of German law, highlight typical practical problems and suggest solutions to those problems. In addition, examples are given on how to best manage legal pitfalls to minimise risks. This book translates employment and labour law for foreign in-house counsels and human resources managers at international companies and provides a clear understanding of the complex legal regulations in Germany.

This book explores the role of art and spiritual practices in management education. It takes recent developments in cognitive science relating to the metaphorical and embodied nature of cognition as its starting point. Introducing the concept of 'sensory templates', Springborg demonstrates how managers unconsciously understand organizational situations and actions as analogous to concrete sensorimotor experiences, such as pushing, pulling, balancing, lifting, moving with friction, connecting and moving various substances. Real-life management and leadership case studies illustrate how changing the sensory templates one uses to understand a particular situation can increase managerial efficiency and bring simple solutions to problems that have troubled managers for years. Sensory Templates and Manager Cognition will be of interest to scholars and students of managerial cognition, leadership and neuroscience, as well as practising managers and management educators.

What are the secrets of all great leaders-the individuals who effortlessly persuade and gain the confidence of others? This book offers actionable, practical advice, explaining ten pivotal ways for leaders to foster and engender trust. Trust in the leaders of organizations-whether large or small, for-profit or non-profit, government or private-is of critical importance. Highlighting the centrality of trust to leadership, Inspiring Trust: Strategies for Effective Leadership presents ten proven methods that will enable readers to quickly gain the trust of those they lead. Written by a management consultant who has studied a wide variety of organizations, the book presents the author's findings from observing and working with some of America's best enterprises. The author explains how effective leadership involves enrolling and enfranchising others, which only occurs as a result of trusting the leader's competence and character; and offers specific practical advice on what to do to enhance trust-as well as what not to do. The chapters outline in detail specific techniques that have proved effective for getting others "on board" with a leader's vision, mission, goals, strategies, and tactics. The text also explains the five key drivers of high performance and the five core dimensions of interpersonal effectiveness. Aimed at aspiring managers of any age, this book explains how to move potential followers from superficial compliance to genuine alignment, resulting in internalization of the executive, manager, or supervisor's vision, mission, and goals. Identifies exactly what good leaders do in order to persuade and gain the confidence of their followers Explains why effective leadership requires much more than brains and drive alone Covers which decision-making mode to use under what circumstances as well as when to rely on analysis and when to rely on intuition Supplies leadership advice for specific situations, such as how to ask for feedback that provides actionable information rather than flattery or reassurance, and ways to persuade others to make sacrifices they might not otherwise make Provides ten illuminating profiles of the characteristics of good and bad leaders

Shortlisted for the CMI Management Book of the Year 2011, Practical Manager Category

"A Leader's Guide to Influence" will show you how to step up your people skills and improve working relationships so you can get the business results you want.

Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners.

Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to:

- Increase your confidence and impact.

- Communicate more effectively.

- Learn different tools, techniques and approaches when working with different types of people.

- Listen and question effectively.

- Develop rapport and empathy.

- Give better feedback.

- Deal with difficult situations and cope with conflict.

This book provides cutting-edge insights into factors, issues and instruments that foster entrepreneurship and innovation in its various guises ,in India - the fastest growing economy in the world today. India's future is predicated upon the capabilities of its people and organisations to identify and develop new products, services, types of organization and new forms of economic and social engagement with producers, consumers, institutions,and her citizens. The book addresses four critical factors - people, technology, organisations and society. It evaluates how Indian entrepreneurs utilise their range of key skills and entrepreneurial competencies in local and transnational environments. It explores how software and technological development, and the reorganisation of the public research infrastructure, are leading to a transformation of our organisations and our capacity to develop new ones. Further, it examines the role of socially-unity-driven entrepreneurship and community-based innovation centred round the arts and culture in urban and rural settings, in promoting socially oriented transformation. The book aims to offer a small but rich portfolio of India's unique entrepreneurial capabilities.

To enhance the performance of their employees, managers need to reach an extraordinary number of decisions every day based on information and training as well as on their experience and instinct for what is right. But are the assumptions and beliefs behind theses decisions always based on real evidence or do many follow instead the latest management fad, personal opinion, anecdotal observation, pseudo-research or just a dogged preference for the status quo? The authors of The Science of Management: Fighting Fads and Fallacies with Evidence-Based Practices have collated and analysed almost 16,000 scientific research articles in the fields of psychology and management to uncover over 800 surprising findings that contradict many common management practices. This book presents some of these key discoveries organised around the core management responsibilities of:
- workplace objectives
- team performance
- individual performance
- addressing undesirable behaviour
- promoting employee wellbeing
- recruitment and selection.

Highlighting and redressing these fallacies, the authors offer the reader the opportunity to challenge many sources of bias that contaminate our beliefs and opinions and provoke unsuitable decisions at work.

A great read for all those involved in management and supervision, from student to experienced practitioner level.

Each new generation of upcoming professionals requires different strategies for effective management within the workforce. In order to promote a cohesive and productive environment, managers must take steps to better understand their employees. The Handbook of Research on Human Resources Strategies for the New Millennial Workforce is an authoritative reference source for the latest scholarly research on theoretical frameworks and applications for the management of millennials entering the professional realm. Focusing on methods and practices to enhance organizational performance and culture, this book is ideally designed for managers, professionals, upper-level students, and researchers in the fields of human resource and strategic management.

Many managers and organizations still assume that employees who devote long hours to their jobs with no family interference are "ideal workers". However, this assumption has negative consequences for employees, their families and, more interestingly, for their organizations. This book provides a wealth of empirical evidence from around the globe, as well as innovative conceptual frameworks, to help practitioners and researchers alike to go beyond the classic notion of the "ideal worker" and to rethink what companies actually need from their employees. As it demonstrates, doing so will be beneficial for countless men and women, and for society at large.

The authoritative source of precise and easy to understand definitions of words, terms, and phrases that are used in the fields of Human Resource Management, Personnel, and Industrial Relations, this new edition of the Dictionary of Human Resource Management has been thoroughly revised and updated to reflect changes in vocabulary and usage.
All the previous editions' entries have been reviewed, around 300 new entries have been added, and the existing entries thoroughly edited to reflect changes in the usage of terms, changes in institutions and official bodies, and keeps pace with the evolving HRM vocabulary. With over 1,400 entries, this new edition of the Dictionary features:
* The latest terms and management buzzwords
* Key theoretical terms and concepts from academics and consultants
* Technical terms used by practising personnel/HR managers and trade unionists
* Major policies, practices, and institutions
* Jargon from the present and the past
* Legal terms
* Thematic categorization of the main concepts
* Cross-referencing of entries
The second edition of the Dictionary of Human Resource Management is a vital companion for students and practitioners in HRM, Personnel, and Industrial Relations.

A team of interdisciplinary experts provides an up-to-date review of current theories, empirical research, and management strategies that will help organizations address workplace bullying through both prevention and intervention. Workplace bullying is a serious issue that can lead to anxiety, depression, substance abuse, absenteeism, sleep disturbances, and post-traumatic stress syndrome. This book has a simple goal: to help employers see bullying-and stop it. It does that by providing organizations with best practices, management strategies for bullying prevention, and protocols for investigating bullying complaints. Part I of the book overviews workplace bullying, discussing incidence, psychological dimensions, and explanatory models. It looks at reasons bullies do what they do, at the difference between a tough boss and a bully, and at the cost of bullying for organizations. Equally important are the book's insights into the impact of bullying on employees. Everyday problems of employees targeted by bullies at work are illustrated, including the resulting psychological distress that can lead to suicide. Part II of the work focuses on prevention and coping and on legislation that protects employees, including Title VII of the 1964 Civil Rights Act. Finally, to help both employers and employees, the book offers sample anti-bully policies and bully awareness training programs, and also lists organizations concerned with workplace bullying. Takes a lifespan developmental approach to understanding workplace bullying Offers specific recommendations for preventing workplace bullying Shares and addresses real-life stories Provides sample policies and investigation formats Features chapters written by noted scholars, human resource professionals, psychologists, and attorneys

This book highlights the importance of talent management practices in recruiting, developing and retaining talented professionals in the digital and IT&C industry. It unpacks the distinctive characteristics of 'digital talent' represented by a wide spectrum of professionals and managers with digital abilities, competencies and skills who add considerable value to organizations and industries worldwide. It shows that despite digital talent's increased variety and significant contribution to digital transformation processes, much of the existing human resource and talent management research and practice fail to account for their distinctiveness. This book calls for the need for a new kind of talent management, referred to as 'digital talent management' (DTM) that is applicable to digital talent and decidedly integrates digital talent's distinctive characteristics into talent management strategies and practices in a human-centered manner. Drawing upon existing, yet disconnected, streams of literature and empirical evidence derived from the information technology and communication (IT&C) industry, this book defines digital talent and delineates strategies to attract, develop and retain them for an uncertain and renewed future.

Focusing on nascent firms, established growing firms and established plateaued forms within the northern inland New South Wales regional locations in Australia, this book explores the manifestation of entrepreneurship. In particular, the authors examine the state and status of regional entrepreneurship in the bioregions and investigate how gender plays out in the entrepreneurial space. The authors present a detailed macro environmental framework, national and international literature syntheses and the differences between regional and urban businesses exploring the secondary data. Through interviews and primary data gathering, the authors explore the context in which the businesses operate and showcase the uniqueness of regional embeddedness, place-based initiatives, networking opportunities and communitarian values. Insightful reading for anyone interested in the facets regional entrepreneurship and gender studies, this book provides important implications for academic scholars, government officials, business practitioners, financial institutions, and other stakeholders who are involved in effective formulation of innovative business growth strategies.