Disputes between peers as well as between supervisors-subordinates happen numerous times a week in the corporate environment. Although the win-win concept is the ideal orientation, the notion that there can only be one winner is constantly being reinforced in some cultures. This kind of mentality can be destructive when communicating with different cultural groups by creating barriers in negotiation, resolution, and compromise; it can also lead the "loser" to feel mediocre. When the win-win orientation is absent in negotiation, different responses to conflict may be observed. Strategic Approaches for Conflict Resolution in Organizations: Emerging Research and Opportunities provides emerging research on approaches for conflict resolution in organizations whereby it is possible to establish congenial ambiences in different organizations, leading to better outcomes and performance. Featuring coverage on a broad range of topics such as organizational change, leaderships roles, and organizational change, this book is ideally designed for managers, human resources officials, executives, researchers, scholars, professors, industry professionals, and students interested in the current research behind the reduction, elimination, and termination of all forms of organizational conflict.

Globalisation is one of the most heavily debated present-day phenomena and has been widely covered by books, papers and journal articles. Nevertheless, the reader is frequently left with nearly as many definitions of the subject as there are authors writing about it. Most analysts now agree that a common denominator is the increasing inter-connectedness of nations, people, and economies. After the Second World War, a number of major forces underpinned the spread of globalisation. These included the rapid development of information and communication technology (ICT), boosted relatively recently by the development of the Internet and the massive growth of trade and foreign direct investment (FDI). These factors cannot of course be separated from the increasing numbers and influence of multinational enterprises (MNEs) and the tide of economic liberalization that has swept through both developed and developing economies. Neither should we ignore changes in transport technologies. For many commentators though, FDI has been regarded as the main -albeit not the sole--mechanism for the international expansion of MNEs.The Social Effects of Foreign Domestic Investment on Multinational Companies and Domestic Firms compares and contrasts wages, working conditions and industrial relations processes in multinational and domestic companies. Very little academic study has hitherto been devoted to the differences that may or may not exist between the wages and conditions that MNEs routinely offer compared to those of domestic companies with whom they compete. The analysis covers five sectors of the economy and 13 EU countries. This book is an effort to map the social effects of FDI in a number of EU member states, in relation to the prevailing patterns of internationalization. The need to examine critically the labour market and industrial relations aspects of recent waves of FDI is both timely and compelling.

This book investigates how people encounter, experience and shape their careers. Both the concept and the reality of a career is changing as organisations respond to globalisation and market forces. This impact is reflected in the internal labour market and hence career journeys of individuals. How people think about their career and career choices is more diverse than ever before due not only to environmental transformations but also to variations in the workforce, consisting now of five generations. With each new generation, there is little argument that contemplating career choices, seeking and promoting work opportunities as well as hiring relationships are now markedly different and less certain than previously. People have now and increasingly a greater choice over when, where, how to work and for how long. This book will provide learning for those people early in their careers as well as those in mid to later career, looking to develop or enrich their careers in some way. Understanding how work functions in people's lives; the personal and family costs incurred in maintaining and exiting a career, and how and why remaining or leaving a career is successful or not, is highly relevant. The need for career support, derived from personal, professional and organisational connections plays an important role in career choice, career transition, and career opportunities. Creativity and other 21st century skills, the vital dimensions of career development, is also discussed in this book.

This edited volume explores the old and new "collective dimensions" of employment relations. It examines specific challenges stemming from new forms of work of the digital and sharing economy, such as measurement, monitoring, assessment, and remuneration of work, the protection of work-life balance, the impact of new technologies on health and safety, the adaptation of occupational skills to new work processes, and the responses to the digital restructuring of undertakings. It addresses a series of questions such as how the representational action of unions and works councils can adapt to the challenges posed by new production systems and whether the legislative framework needs to be reformed to ensure that digital workers enjoy the right to collective representation. This important collection offers readers a renewed theoretical perspective and justification of the role that the dialogue between workers (representatives) and companies could play in an increasingly complex world of work.

From recognition to treatment to prevention, this outstanding guide offers techniques and programs specifically tailored to assist the alcoholic, the gambler, the emotionally disturbed, and the maritally, legally, or financially distressed, among others. In addition, experts also show how to establish programs in retirement planning, leisure counseling, wellness, career planning, dual career counseling, and outplacement counseling. Providing realistic and practical assistance, they show precisely how to incorporate employee counseling and assistance into strategic management planning and identify potential legal and risk problems created by employees in need.

This title aims to increase awareness about the specific circumstances of LGBT (lesbian, gay, bisexual, and transgender) diversity. Based on a wide array of literature, it provides a global vision of this reality, explaining the evolution of homosexuality during history and reasons why it has been considered a sin, an illness and a crime.

Managers are repeatedly confronted by the need to decide whether a proposed non-technical program purporting to improve their operations should be accepted or not. This book will put involved personnel on surer footing in reaching decisions on proposed programs. It updates major information concerning pre-appraisal procedure, brings it together, and focuses on the purpose of preappraisal programs. In its review of research and experiential indications, the volume can provide a better understanding of what influences employee productivity and satisfaction.

The United States labor force is examined in detail in this comprehensive study. The history and current makeup of the workforce is revealed and issues and trends are investigated. Theory and analysis are blended with demographics to provide the reader with a solid overview of the current state of the American worker and his or her environment. Competing views are offered on diverse issues such as unions, welfare, and health care. Where helpful, economic and labor theory is explained and applied to give the book scholarly rigor along with readability and practical information. The viewpoint remains focused on a broad view of manpower. As such, emphasis is not on theoretical analysis but on description, historical trends, statistics on present conditions, and explanations.

The book begins with a discussion of the development of the workforce, the impact of immigration, the rise of nontraditional work arrangements, the underground economy, and demographics. Basic vocabulary and concepts are presented and explained to give the reader the tools necessary to analyze the topics presented in the latter parts of the book. Education is examined in part two. Competing views on the U.S. educational system and the value of education in an economic sense are discussed as are the choices open to non-college graduates. Career choices, unions, wage determination, and women and minority issues are considered in later chapters. Aspects of unemployment are explored in part seven. The book concludes with a look at the government's role in the workforce, including welfare, social insurance, and health care and shows how these programs impact both employer and worker behavior. This book is a great resource for executives, human resource professionals, researchers, policy makers, and students.

This scholarly book in SIOP's Organizational Frontier series looks at research on enhancing knowledge acquisition and its application in organizations. It concentrates on training, design and delivery given the changing nature of work and organizations. Now that work is increasingly complex, there is greater emphasis on expertise and cognitive skills. Advances in technology such as computer simulations and web-based training are necessitating a more active role for the learner in the training process. In the broad context of the organization systems, this book promotes learning and development as a continuous lifelong endeavor.

This comprehensive Handbook sets out the nature and scope of International Human Resource Development (IHRD) to advance our understanding of research and practice in the field. Drawing on expertise from a global team representing some of the field's most distinguished researchers, the Handbook explores a range of contextual, process and people development practice issues impacting IHRD research and practice. Focusing on IHRD as a distinct field of research and practice, the authors offer comprehensive coverage of a number of critical contextual dimensions that shape the IHRD goals that organisations pursue; impact the IHRD systems, policies and practices that are implemented; and influence the types of IHRD research questions that are investigated. The Handbook examines the processes or actions taken by organisations to globalise IHRD practices and discusses important people development practices that come within the scope of IHRD. By bringing together a variety of research strands and engaging in key debates while also acknowledging the emergent, dynamic and constantly evolving nature of the field, the authors of this Handbook have created an invaluable resource for academics, students, professionals and practitioners in IHRD, HRD, HRM, international management, organisational behaviour and leadership. Contributors: M. Alagaraja, H. Alhejji, V. Anderson, A. Ardichvili, E.E. Bennett, A. Bratton, R. Carbery, N. Clarke, N. D'Annuzio Green, T. Garavan, J. Gedro, K. Grant, C. Gubbins, M. Hammond, J. Kim, S. Kim, Y. Lai, A. McCarthy, A. McDonnell, R.R. McWhorter, H. Moon, C.T. Nolan, D. O'Shea, J. Pearson, V. Pereira, O. Pruetipibultham, W.E.A. Ruona, V. Shanahan, M. Sheehan, C. Valentin, J. Winterton

How can managers effectively deal with difficult and troublesome employee behaviors in order to enhance productivity and employee morale? The authors answer this question by discussing an array of common disruptive behaviors. These include insubordination, theft, substance abuse, absenteeism, interpersonal conduct, horseplay, assault, fighting, smoking, gambling, sleeping, and appearance problems. The authors present the major principles managers need to follow when taking disciplinary action, describe several broad areas of empolyment law, and lay out the steps a manager should follow when using a progressive penalty system.

When discussing each topic, the authors provide managers with essential background information as well as relevant court cases and arbitrator decisions. They give examples of actual company policies and spell out specific recommendations and steps to follow when confronted with disruptive behavior. This blend of information will allow managers in a variety of work settings to solve behavior problems and avoid the pitfalls often associated with taking disciplinary actions.

The broad field of employment relations is diverse and complex and is under constant development and reinvention. This Research Handbook discusses fundamental theories and approaches to work and employment relations, and their connection to broader political and societal changes occurring throughout the world. It provides comprehensive coverage of work and employment relations theory and practice. This up-to-date research compendium has drawn together a range of international authors from diverse disciplinary backgrounds. There are chapters from labor historians, theoreticians, more mainstream industrial relations scholars, sociologists, organizational psychologists, geographers, policy advisors, economists and lawyers. At the heart of each chapter is the notion that the world of work and employment relations has changed substantially since the halcyon days of IR, throughout the Dunlop Era of the 1950s. However many areas of enquiry remain, and more questions have developed with society and technology. This Handbook reflects this view. As the field of study and practice continues to evolve throughout the twenty-first century - what lessons have we learned from the past and what can we expect in the future? Academics and postgraduate students researching industrial relations, human resource management, employment relations, industrial sociology and sociology of work will find this important resource invaluable.

This book breaks new ground in human resource management through focusing on specific themes written by a range of European experts drawing on a common survey. As such it is a major progression from previous texts that lack a coherent, cross-national database. Representing a truly collaborative European project, it includes themes such as flexibility, training and development, industrial relations, regional aspects and the problems of organising and undertaking comparative human resource management research.

This book provides an overview and analysis of the key publications and authors in the study of supply chain management since its inauguration in the 1980s. Reviewing 1699 published research works and case studies, it is the first to combine and analyse publication data and citations in order to assess the most popular topics and authors, and their effect on the discipline's development. Identifying key scholars and articles throughout supply chain management, the author explores research themes such as the emphasis on sustainability and the environment post-financial crisis, as well as a growing interest in food supply chain case studies. New approaches are identified to increase the number of cases which can be put towards building future research projects.

This guidebook for technical recruiters is an essential resource for those who are serious about keeping their skills up-to-date in the competitive field of technical resource placement. Recruiting can be challenging with little background in technology, technology roles, or an understanding of how the two interact. In this book, you will learn the fundamentals of technology from basic programming terms, to database vocabulary, network lingo, operating system jargon, and other crucial skill sets. Topics covered include: What questions to ask candidates How to determine when someone is embellishing his or her skills Types of networks and operating systems Software development strategies Software testing Database job roles And much more Armed with indispensable information, the alphabet soup of technology acronyms will no longer be intimidating, and you will be able to analyze client and candidate requirements with confidence. Written in clear and concise prose Technology Made Simple for the Technical Recruiter is an indispensable resource for any technical recruiter.

Offering a critical assessment of the main conceptual debates concerning labour management partnership and cooperation at the workplace, this book evaluates the search for positive employment relations in five countries. The provision of collective employee representation, normally through trade unions, is central to most definitions of labour management partnership, and the aim is to develop collaborative relationships between unions, employers and employee representatives for the benefit all parties. While traditionally associated with employment relations in the coordinated market economies of the continental European nations, partnership approaches have attracted increasing attention in recent decades in the liberal market economies of the UK, Ireland, USA, Australia and New Zealand. Developing Positive Employment Relations assesses the conceptual debates, reviews the employment relations context in each of these countries, and provides workplace case studies of the dynamics of partnership at the enterprise level.

This comprehensive text focuses on the transition underway in the fields of personnel and labor relations and guides the reader into the new era of human resources management. The book examines some current issues and topics that are producing solid results--results that make people feel part of the organization and that contribute to increased organizational effectiveness. The authors argue that these practices are not just passing fads, but proven concepts that should endure well into the future. The technical side of the labor relations process is also examined in depth as are training and career development, turnover, absenteeism, and substance abuse.

This comprehensive new text focuses on the transition underway in the fields of personnel and labor relations and guides the reader into the new era of human resources management. The book opens with a discussion of key traditional labor relations concepts in light of new research findings. The initial chapters set the base upon which to build knowledge about how to enhance the investment in people to the mutual benefit of the organization and the employee. These are followed by a look at some current issues and topics that are producing solid results--results that make people feel part of the organization and that contribute to increased organizational effectiveness. The authors argue that these practices are not just passing fads, but proven concepts that should endure well into the future. The technical side of the labor relations process is also examined in depth as are training and career development, turnover, absenteeism, and substance abuse. The final section provides a philosophical foundation for the successful implementation of the concepts offered by the authors.

The changing dynamics of business worldwide have led organizations to look beyond traditional managerial practices while at the same time attempting to retain their core competitive advantages. This development has called upon academicians and practitioners alike to reassess the different aspects of business management such as macroeconomic variables, the nature of the market, the changing features of the workplace, the new work ethos, and/or employer-employee exchanges. In this context, the book provides essential insights on industry innovations, academic advances and policy movements with regard to recovering markets in India and around the globe. The individual papers highlight potential avenues that could allow industry to better understand and respond to the global crisis. The book collects research papers presented at the Global Conference on Managing in Recovering Markets (GCMRM), held in March 2014. Seven international and 120 national business schools and management universities were represented at the conference, the first in a series of 13 planned under the GCMRM agenda for 2014 17. The book includes more than 30 research papers chosen from a pool of 118 presented at the conference, all of which have undergone a rigorous blind review process."

A thorough examination of philosophical and legal issues, "Affirmative Action and Principles of Justice" systematically explores a vitally important yet complicated and confounding subject. Affirmative action is also an emotionally loaded area of experience and one that is difficult to assess because of the strong sentiments that arise among individuals confronting the issue.

The book is divided into five sections: the first defines the principles of justice involved and delineates the issues; the second presents a legislative history of Title VII from early civil rights efforts through Kennedy's proposals on the subject, the Reagan EEOC, and Title VII and the Supreme Court; a third chapter scrutinizes early Title VII employment discrimination case law, defining discrimination and considering goals and quotas; a fourth chapter reviews landmark affirmative action cases and provides an overview of the state of affirmative action case law. The concluding chapter addresses affirmative action, policymaking, and statutory interpretation by surveying the legislative history of Title VII of the Civil Rights Act of 1964, as well as early Title VII employment discrimination cases, and probing the philosophical basis of affirmative action. A must-read study for legal and legislative historians, students and scholars of the affirmative action process in the United States, policymakers, legislators, and practicing attorneys.

This edited volume explores the influence of role modelling as a process in the workplace; in particular, whether it can aid career development, offer psycho-social support, and provide the motivation and means to achieve goals. Chapters examine whether the dynamics of personal identification and self-belief can affect the way that role models are chosen, placing emphasis on geographical diversity and cultural aspects. By including studies of gender and followership in both American and Indian settings, the scholars and practitioners who contribute to this collection outline key aspects of role modelling, and its effect as a developmental tool in the workplace, from the perspective of the individual and organisations. This book is a valuable resource for academics interested in organisations, management, and diversity, as well as practitioners and policy-makers involved in leadership programmes, who will find its collection of both theoretical and empirical findings extremely useful.