Has your enterprise tried everything from Total Quality Management to Process Reengineering and Six Sigma, only to remain chained by functional silos and command-and-control hierarchy? Are you ready to put frustration and bureaucracy in the rearview mirror? In The Future is Fluid Form, author Ord Elliott discusses eight steps to building a more effective organization that breaks through the bureaucracy.

The fluid form organizational method relies on having the right people in the right place at the right time. It unlocks productivity, freedom, and high performance by removing the anchors that keep your enterprise from maximizing its investment in people and technology. It: Creates robust cross-functional teams and reduces silos Flattens organizations Gets more accomplished by fewer people in less time Provides more flexibility in an enterprise From Procter and Gamble, General Electric, Allied Signal, Shell Oil, and Pacific Gas and Electric, to the high-tech world of Intel, Philips, Cisco Systems, and Silicon Valley start-ups, Ord has deployed most of the well-known methodologies. He has seen what works and what doesn't. Immersed with real-life examples from world-renowned companies, The Future is Fluid Form demonstrates a new way to organize your people, your business, and your future.

In times of growing talent shortage, companies have to find new ways to fill their strategic positions from the outside. This book presents useful and competitive solutions for hiringtalented and motivated employees. The author presents four concrete fields of action to achieve this and provides the reader with definitions of strategically relevant key and bottleneck functions. The book emphasizes the fact that employers must sell relevant functions just like they would as part of an employer branding strategy. Employers are moving towards active sourcing strategies beyond job ads and headhunting. They must maintain and manage relations with promising talent once they have been identified. Finally, employers must ensure a positive candidate experience. This book serves as a handy reference for HR managers and talent recruiters."

Introduces you to a valuable set of tools enabling you to build influence, promote your interests and get buy-in to your plans and proposals. The book will enable you to identify your own workplace values and those of your key colleagues and understand how to retain the influence you have already gained and stand by your values under pressure.

This book offers a first-hand look at the importance of human resource management (HRM) processes to not just one public agency but a large group of public administration entities that rely on a public HRM agency (the Personnel Board of Jefferson County) for its HRM processes. More specifically, the book describes a more than three-year effort undertaken by the author as a federally-appointed court receiver to reform (or what some have referred to as "transform") a public HRM agency from a model of inefficiency to one now considered "best in the business". The book provides the details of the reform or transformation effort in addition to offering suggestions on how to bring about similar civil services and HRM reform in particular and government agencies in general. The book is intended to fill a gap in the current literature while serving as a key work that highlights the importance of bringing about change in a public HRM entity. Timely and topical, the book will be of great interest both to public administration personnel in general, and others in the fields of HRM and public sector management, and to management practitioners and others keen to inform their ability to bring about successful change. TABLE OF CONTENTS: 1 A General Overview of Change Management, Reform, and the Personnel Board. 2 Civil Service Reform and Public Human Resource Management. 3 The Personnel Board of Jefferson County, Alabama: A First Look. 4 Understanding the Situation at the Personnel Board: The Diagnosis and Receiver's 90-Day Report. 5 Restructuring the Personnel Board. 6 Infrastructure Reform: Revamping the Personnel Board's Policies and Procedures. 7 Implementation of a New Human Resource Information Management System at the Personnel Board. 8 HRD Efforts at the Personnel Board. 9 Consent Decree Compliance (Developing and Administering Lawful Selection) Procedures. 10 The Five-Year Classification and Compensation Survey Project. 11 Renovating the Personnel Board's Physical Facilities. 12 Transition of Leadership from the Receiver to the Three. Member Board, Personnel Director and the Citizens Supervisory Committee. 13 Epilogue: Post-Receivership and Keeping the Personnel Board Reform Momentum Going. References.

When leadership teams do not perform at their best, everyone suffers. Low employee engagement levels, failure to meet strategic targets and inconsistent company growth are signs that leadership teams are not highly effective. Executive Ownershift is a transformative growth program that enables leadership teams to deliver peak performance: When leadership teams perform at their best, so can everyone else. This book introduces a top-down team approach that enables leadership teams to dramatically improve their performance. It highlights how leadership teams can transform their own businesses and how they can master what must go right and what can go wrong on their path to high performance. With examples and cases provide evidence that results come fast to leadership teams that recognize that they are the starting point for improvement and growth, the book is an excellent guide that allows struggling leadership teams to become good, and good leadership teams to become great.

Since its first issue in 1988, much interesting and inspiring material has been published in Groupwork. Most of this still says much of use to today's groupworkers, and there is a steady stream of requests for reprints. We are therefore making back volumes of Groupwork available in volume form. Authors in this volume include leading academic figures in the field as well as practitioners working in the field. Any groupworker will find this material of enduring interest.

Designed as a comprehensive text for advanced courses in personnel selection and classification, the three volumes that comprise The Economic Benefits of Predicting Job Performance take a different approach than that taken in most previous works on the subject. While most texts focus on selection and psychological measurement to the exclusion of classification, these volumes summarize the major theories and research findings in both areas and provide a thorough treatment of classification processes. This is the first text providing more than a chapter on classification since Cronbach and Gleser's historic work in 1965. Cecil D. Johnson and Joseph Zeidner discuss the central topics involved in the practical prediction of job performance, including validity and utility models and research strategies and designs. Based on their analysis, they introduce a new theory, the differential assignment theory, and illustrate the mathematical principles that govern its use in personnel classification. Throughout, the authors are concerned with the realistic applications of specific procedures to maximize both selection and classification efficiency.

This volume begins with an overview that describes the major issues and highlights important findings and conclusions. Volume 2 begins with a taxonomy of personnel selection, classification, and placement--going on to address the measurement of classification effectiveness and ways to improve it. The use of model sampling and simulation as a tool for measuring utility, potentially available from personnel classification, is described. This volume concludes with a glossary and list of references.

The contributing authors of this multidisciplinary text agree that workplace learning truly is extraordinary when it is marked by structural congruence and a positive synergy among the intended and formal preparation of professionals, that tacit learning occurs within the hidden curriculum, and that the subsequent demands, both formal and tacit, are embedded in subsequent workplace settings. Thus, for this text, these authors explore research and practice literature related to curriculum, instruction and assessment of professionals' learning in the workplace and the implications for best practices. But what makes this book truly unique is that the authors examine that literature in the context of four professions-education, nursing, medicine and clergy-at the point of those professions wherein students are learning during the degree program stages of their education.

"Extraordinary Learning in the Workplace" is broken into four main sections. Part I explores curriculum, both formal and hidden. Part II focuses on conceptions and theories of learning and instruction and is intended to inform the work of educators with regard to components of professional education that occur in the practice settings of the workplace. Part III covers assessment, using medicine as its example to argue that assessment has remained largely unchanged for years, thus making the multiple choice questions tests introduced in the 1950s the "de facto" gold standard for "quality" assessment. And Part IV focuses on the training of the instructors, visiting the three key themes of relationships, activities or tasks, and work practices."

This volume presents current research on gender and culture from business, management and accounting perspectives with a multidisciplinary approach. Featuring selected contributions presented at the 4th IPAZIA Workshop on Gender Studies held at Niccolo Cusano University in Rome, Italy, this book investigates gender strategies adopted and tested by various companies and assesses the impact of their subsequent dissemination. The contents are structured into four sections each of which addressing a specific theme on gender studies as follows: I) Women in Academia and in the University contexts: A trans-disciplinary approach; II) Gender issues, Corporate Social Responsibility and reporting; III) Woman in business and female entrepreneurship; IV) Women in Family Business. The result is a book that provides an innovative and rigorous analysis of gender issues proposing new challenges and insights in gender studies. IPAZIA Scientific Observatory for Gender Studies defines an updated framework of research, services, and projects, all initiatives related to women and gender relations at the local, national and international. In order to achieve this objective, the Observatory aims to implement the literature on gender studies, to organize and promote scientific significant initiatives (workshops, seminars, conferences, studies, scientific laboratory) on these issues at the national and international level under an interdisciplinary perspective.

"This book is not only a page turner; it also shares some very valuable information. I look forward to the follow up adventures of Joe and Betty." --D. Dale, Owner, Wayne Manufacturing

Over the years, Joe and his wife, Betty, have built a successful plumbing business, but it's at a crisis point--all because of interpersonal relationships. Joe faces an ultimatum from his managers: fire Betty, or they will quit.

In Communication Tools for Any Trade, authors Layton Park and Myrna Park tell Joe and Betty's story while exploring the key skills and traits of successful business and personal relationships. Using information gained from their personal experiences of starting and running businesses and from examples encountered consulting with clients, the Parks present a guidebook for overcoming communication challenges that many businesses face.

Focusing on the importance of both verbal and nonverbal communication, Communication Tools for Any Trade presents an informative guide to DISC behavioral styles and values in business and explores ways to recognize, remember, and use them. This business parable provides insight in the how and why of relationships and illustrates the fundamental principles necessary to succeed in business and in life.

Learn more at www.chameleoncommunicator.com.

Adopting evolutionary and behavioral approaches, this volume presents the latest research advances in knowledge competencies and human capital, as well as the changing structural dynamics, highlighting their links with entrepreneurial activities. It provides a set of international, benchmark case studies on initiatives (at the national, regional or individual level) geared towards entrepreneurship development. Focusing on diverse environments, systems and life cycle stages: young, established and transition industries and markets; as well as regions, it offers a valuable guide for scholars and practitioners interested in the interaction of entrepreneurship, knowledge competencies, human resources management and innovation.

The past four decades have seen unprecedented social and economic changes that have demanded a transformation in existing employee relation practices. Shifts in demographics, gender diversity, and an increased mobility of the workforce across the board has changed the landscape in which organizations operate. Against this backdrop, attitudes towards work and careers have changed, leading to different expectations of the workplace. These and other contextual changes mean that existing strategies of employee relation may no longer be effective. Critical Issues on Changing Dynamics in Employee Relations and Workforce Diversity is a collection of pioneering research that addresses the challenges and issues pertaining to the changing dynamics of employee relations and provides additional support to better deal with critical issues related to people management. While highlighting topics including employee engagement, workplace culture, and diversified workforce, this book is ideally designed for human resource managers, managers, executives, researchers, business professionals, academicians, and students seeking current studies on critical matters in employee relation techniques and practices.

Leadership is motivation and motivation is leadership, say the authors of this important and unique study. The two elements are inseparable, but until now no one has actually conceptualized motivation in a useful way to demonstrate and analyze the connection between it and leadership. The key for leaders is dealing with the emotions that underlie and activate motivation. Maddock and Fulton provide a highly successful, proven, and replicable approach not only to motivate people, but also to train them to lead others. The authors develop an 11 level structure of human motivation that defines and describes motivation in simple, graphic, all-inclusive language. They then show how leaders can use this motivational hierarchy to solve complex problems in the workplace. The result is a blueprint to help executives in all types of organizations manage more effectively, and as they do so, to motivate and truly lead the people who depend on them for guidance and direction.

Maddock and Fulton offer several scenarios to show how their ideas work in practice. In the vertical fix they demonstrate how motives that get out of synch with each other can be re-aligned, eliminating the chaos that would otherwise occur. In the lateral fix they show how a person who may be functioning at the extreme edge of motivation can be moved back toward the center, a place where the person's effect on others is most and best felt. Well documented throughout, their book will be important reading for training and development professionals, specialists in organizational behavior, and executives at all levels in public and private sectors.

Human Capital in the Indian IT / BPO Industry analyses human capital management in the Indian information technology (IT) and business process outsourcing (BPO) industry, which has created a new paradigm for organising global talent engaged in designing and delivering IT and BPO services.

One of the most difficult questions facing human resource managers in both the public and private sectors is how to determine the relative worth of different types of jobs and to set compensation accordingly. A recent innovation developed at the Bell System and field-tested by Northwestern Bell offers the most comprehensive and practical approach to this problem yet devised. Occupational Job Evaluation (OJE) reduces job content to a numerical scale that provides a common denominator for evaluating diverse positions. Written by a human resources specialist who was directly involved in the development and testing of OJE, this book offers a complete analysis of the system together with data on its application and potential uses outside the telecommunications industry.

1. 1 Background of the Study: Ef?ciency in Cross-Cultural International Business Management Ef?cient business management is crucial in achieving corporate (national or int- national/multinational) goals such as higher value, comprehensiveness, corporate governance, etc. Ef?cient business management can be achieved by resolving agency problems existing among different stakeholders in corporations. In inter- tional business, agency problems may exist between managers, owners, staff, and other stakeholders who come from different cultures. Therefore, there is a need in designing ef?cient management of international business by in?uencing the factors (the convergence factors) which cause differences in the interests and cultures of different stakeholders. International business refers to all commercial transactions between two or more nations. Because it comprises a large and growing portion of current world business practice, international business has received considerable attention in academic research (Daniels and Radebaugh 1998). International bu- ness differs in important ways from business conducted within national borders, and poses additional challenges to managers and investors in foreign countries (Mahoney et al. 1998). In this context, Black et al. (1999) state that effective management is increasingly recognized as a key determinant of success or failure, arguing that the success of international business in multinational companies depends most signi?cantly on the quality of management systems (Stroh and Caligiuri 1998). As international business involves people from different cultures, every business function including managing a workforce, marketing output, and dealing with regulators, has the potential to involve cross-cultural problems (Zineldin 2007).

A comprehensive collection by Professor Cary Cooper and his colleagues in the field of workplace stress and wellbeing, which draws on research in a number of areas including stress-strain relationships, sources of workplace stress and stressful occupations.
Split into two volumes, the chapters present a range of research and theories linked to the field of occupational stress and wellbeing. It charts the flow from concerns about specific occupations to the widening of the concept of stress into the more positive arena of wellbeing. By showing where we came from to where we are now, we hope it will help to develop the field of identifying and helping people who have to cope with the excessive pressures of work in a more insecure and less stable economic climate.
Volume 1
Theory and Reviews of Stress and Wellbeing
Stress-Strain Relationships
Sources of Workplace Stress
Stressful Occupations
Research Methods in Stress and Wellbeing
Volume 2
Stress Management
Stress and Wellbeing Issues
Work-life Balance
Wellbeing

This book tackles the ethical problems of the "Fourth Industrial Revolution" (4IR) and offers readers an overview of the ethical challenges connected to Artificial Intelligence (AI), encryption and the finance industry. It specifically focuses on the situation of females in these industries, from women lawyers, judges, attorneys-at-law, investors and bankers, to portfolio managers, solicitors and civil servants. As the 4IR is more than "just" a technology-driven transformation, this book is a call to policymakers and business leaders to harness new technologies in order to create a more inclusive, human-centered future. It offers many practical cases of proactive change agents, and offers solutions to the ethical challenges in connection with implementing revolutionary disruptive products that often eliminate the intermediary. In addition, the book addresses sustainable finance in startups. In this context, education, training, agility and life-long learning in financial literacy are some of the key solutions highlighted here. The respective contributors supply a diverse range of perspectives, so as to promote a multi-stakeholder approach.

Research on executive compensation has exploded in recent years, and this volume of specially commissioned essays brings the reader up-to-date on all of the latest developments in the field. Leading corporate governance scholars from a range of countries set out their views on four main areas of executive compensation: the history and theory of executive compensation, the structure of executive pay, corporate governance and executive compensation, and international perspectives on executive pay. The authors analyze the two dominant theoretical approaches - managerial power theory and optimal contracting theory - and examine their impact on executive pay levels and the practices of concentrated and dispersed share ownership in corporations. The effectiveness of government regulation of executive pay and international executive pay practices in Australia, the US, Europe, China, India and Japan are also discussed. A timely study of a controversial topic, this Handbook will be an essential resource for students, scholars and practitioners of law, finance, business, and accounting. Contributors: C. Amatucci, R. Bender, S. Bhagat, W. Bratton, S. Chahine, R. Chakrabarti, M.J. Conyon, G. Ferrarini, M. Firth, M. Goergen, B. Haar, L. He, M.T. Henderson, J.G. Hill, K. Kubo, T.Y. Leung, G. Loutzenhiser, M. Lubrano di Scorpaniello, J.A. McCahery, N. Moloney, K.J. Murphy, L. Oxelheim, L. Renneboog, R. Romano, O.M. Rui, Z. Sautner, K. Sheehan, K. Subramanian, R.S. Thomas, S. Thompson, G. Trojanowski, H. Wells, C. Wihlborg, J. Winter, P.K. Yadav, Y. Yadav, J. Zhang

Despite our national preoccupation with achievement, little attention seems to be paid to the pursuit of excellence on an individual basis. For while it's easy to talk about the collective excellence of an organization, Seth Allcorn argues, no one really wants to be threatened by the superior individual performance of another. In this work, Allcorn examines the paradox of human nature that places individuals of distinction in the position of being rejected and ostracized by their peers. He explores the psychological underpinnings of this phenomenon and suggests ways of revising organizational culture to foster individual excellence.

Focusing on the psychological aspects of people and the workplace, Allcorn divides his study into three sections. The first offers an introduction to the search for excellence and discusses the identification of workplace superstars. Also examined are the organizational trends that inhibit individual achievement, the interaction between the superstars and others, and the psychology of office behavior. Section two details the different types of superstars found in organizations and their approaches to achieving excellence. Finally, section three explores some possibilities for adapting current organizational structures to allow and encourage greater pursuit of personal excellence. With its basis in the author's practical experience in middle management, this volume will be a valuable resource for students and professionals in human resource management as well as the management and business fields.

Effective Human Resource Management (HRM) methods are essential in tackling today s employment challenges and changes. As Small and Medium Enterprises (SMEs) continue to flourish, identifying HRM strategies and practices are necessary for these organizations to obtain a competitive management model. Effective Human Resources Management in Small and Medium Enterprises: Global Perspectives addresses the issues of HRM in SMEs by providing a channel of communication to disseminate knowledge; including management philosophies, culture, and management practices. With innovate theories and the latest research, this book is useful for academics, researchers, managers, engineers, and other professionals interested in matters of HRM, specific to SMEs in both private and public sectors."

Job migration across international boundaries and jobless economic "recoveries" are the latest disruptions in the workplace's human equation. To help policy makers, employers and employees to address these issues, DiVanna and Rogers propose a more rigorous approach to human capital. They point out that the emergence of stronger measures, management techniques and balance sheet valuations was a key enabler to the emergence of dynamic financial capital markets and international exchanges. This book puts forth a framework for measuring, managing and negotiating issues of human business value. It looks at how policymakers, employers and employees can achieve common ground when productivity threatens job loss or avoid the zero-sum view that pits international trade against domestic employment.

Interactive systems are growing in the last decade because of the amount of fields in which this kind of application can be used as a test bed to experiment in medicine, training, education, and so on. book highlights the knowledge of several researchers in the field of interactive systems to offer an overview of the different parts of the environment that must be taken into account to develop a quality interactive system from the software engineering discipline. The book is oriented to developers of interactive systems, as well as researchers in the field of virtual environments. This book will be an important pillar in the way this kind of software will be developed.

Presents research in Employee-Driven Innovation, an emergent field of study that meets the demand for exploiting new innovative potentials in organizations. There is a growing interest in creating new knowledge in innovation, emphasizing human resources and social processes. The authors intend to take the global lead in research on these areas.