The book provides a tool kit for managers tasked with raising performance and sustaining motivation. Organisations are being judged by the way in which they accommodate the needs of the individual in work and life-style terms. In this context, the 'smart' employer will not only be looking to develop policies that retain talent through recognising their work-life issues, they will be equipping their managers to manage that talent in ways which maximise the contribution that individual can make.
The text introduces managers to techniques largely drawn from Brief Therapy (De Shazer & Berg). Brief Therapy is used in the UK, but primarily by social workers, psychologists and counsellors. It's application to work settings is now growing. The attraction of a Solution Focussed approach to coaching is that it offers pragmatic tools that help managers structure helping conversations.
The book presents the principles of solution focussed thinking in a language that is readily understandable by managers, and shows how those principles can be applied to a range of issues which managers may find themselves facing as willing or enforced coaches. The book places coaching as an activity which can be done as part of the daily process of management.
*Introduces managers to techniques drawn from Brief Therapy, based on the work of Steve de Shazer and Insoo Berg
*Applies techniques to particular issues that may be brought to a manager as a coaching issue
*Addresses how coaching can be encompassed within the daily demands of a manager once the principles and tools are understood

From the perspective of trade unions, European integration makes it more necessary than ever before to establish common political positions. At the same time, increasing heterogeneity between the member states makes the crafting of such positions more and more difficult. Can, under these circumstances, a joint political line among European trade unions emerge? To answer this question, the book sheds light on transnational trade union cooperation in the three most important policy fields: the debate around the Freedom of services, the discussion over a European minimum wage, and the efforts of international wage coordination. Drawing on the results of extensive field research based on a qualitative study among trade unions from Hungary, Poland, Sweden, and Germany, as well as representatives from the European level, this book points to a significant gap in European trade union politics between pretensions and reality. The findings provide a solid theoretical framework, suitable not only to explain current dynamics in the field of European trade unionism, but also promising for further research on the topic. With its focus on a contested political field, Trade Unions in the Course of European Integration contributes to practical and theoretical debates within European trade unionism. As an adequate understanding of European trade unionism in general and collective bargaining requires a twofold perspective on European integration and the role of trade unions in European labor relations, two fields of scholarly interest are being addressed. Moreover, with its focus on European trade unionism as an internationalist project of labor politics, the book will also appeal to those interested in the field of Global Labor Studies.

The literature on gender and professions shows that professional careers continue to be impacted by gender - albeit with important differences among professions and countries. Much less researched is the issue of the significance of gender and age-cohort or generation to professional work. Gender, Age and Inequality in the Professions explores men's and women's experiences of professional work and careers through an intersectional lens by focusing on the intersection of gender and age. The chapters explore different professions - including Medicine, Nursing, Law, Academia, Information Technology and Engineering - in different Western countries, in the present and over time. Through original research, and critical re-analysis of existing research, each of the chapters explores the significance of gender and age-cohort or generation to professional work, with particular attention to professionals just entering professional careers, those building professional careers, and comparisons of men and women in professions across generational cohorts. The book contributes to literature on inequalities in the professions by demonstrating the ways in which gender and age converge to confer privilege and produce disadvantage, and the ways in which gender inequality is reproduced, and disrupted, through the activities of professionals on the job. The book constitutes a departure point for future research in terms of theoretical perspectives and empirical findings on how gendered and age-related processes are produced and reproduced in particular organisational, professional and socio-cultural contexts. To enhance generational understanding, relationships and collaboration in educational institutions, organisations and professions, the book ends with a section on policy recommendations for educators, professionals, professional organisations as well as policy- and decision-makers. This book will also appeal to students and researchers in the fields of Sociology, Gender Studies, Organisational and Management Studies, Law, Medicine, Engineering and Information Technology as well as related disciplines.

In today's world, we cooperate across legal and cultural systems in order to create value. However, this increases volatility, uncertainty, complexity, and ambiguity as challenges for societies, politics, and business. This has made governance a scarce resource. It thus is inevitable that we understand the means of governance available to us and are able to economize on them. Trends like the increasing role of product labels and a certification industry as well as political movements towards nationalism and conservatism may be seen as reaction to disappointments from excessive cooperation. To avoid failures of cooperation, governance is important - control through e.g. contracts is limited and in governance economics trust is widely advertised without much guidance on its preconditions or limits. This book draws on the rich insight from research on trust and control, and accommodates the key results for governance considerations in an institutional economics framework. It provides a view on the limits of cooperation from the required degree of governance, which can be achieved through extrinsic motivation or building on intrinsic motivation. Trust Control Economics thus inform a more realistic expectation about the net value added from cooperation by providing a balanced view including the cost of governance. It then becomes clear how complex cooperation is about 'governance accretion' where limited trustworthiness is substituted by control and these control instances need to be governed in turn. Trust, Control, and the Economics of Governance is a highly necessary development of institutional economics to reflect progress made in trust research and is a relevant addition for practitioners to better understand the role of trust in the governance of contemporary cooperation-structures. It will be of interest to researchers, academics, and students in the fields of economics and business management, institutional economics, and business ethics. Note that this work is the first of its kind that explicitly reflects on the societal realities, how these drive the assumption setting process, and how these assumptions influence the theory outcome.

This book provides recent inputs from the field of organizational behavior (OB) for enhancing employee performance and well-being, a key concern for managers today. It focuses on transformational leadership, organizational justice, organizational support, and workplace spirituality. The author outlines multiple dimensions of employee performance and five forms of employee well-being - physical, emotional, psychological, social and spiritual. The book also presents an overview of the traditional approaches, and draws on relevant literature and empirical findings. It offers exercises from a practitioner's point of view to facilitate managerial actions and will serve as a practical application guide for managers. This book will be of interest and use to students and researchers of human resource management, organizational behavior, management education, industrial and organizational psychology, corporate social responsibility and business ethics, as well as practicing HR managers and training managers.

Please view this video: https://www.youtube.com/watch?v=vdnyO4EILcg The importance of competitiveness has increased rapidly in recent years, where a fresh look at the different forms in which competitiveness manifests is needed. Though the exceptional growth of East Asian economies has been hypothesised previously from a socio-cultural perspective, links have often been vague with little empirical evidence to support them. This book proposes that a unique paradigm of competitiveness has developed in the East as a result of the cultural traditions and social values influenced by Confucianism, and extends this hypothesis by exploring a critical missing link: the role of discipline. Based on data from the Programme for International Student Assessment (PISA) and World Economic Forum (WEF), this book sheds light on important insights, through empirical evidence, that culture and discipline play an important role toward a country's academic performance, and ultimately, competitiveness. In comparing six geographical clusters, this book analyses data by applying the "Inter-ocular Test" - visualisation of data distributions - to supplement traditional statistical mean comparisons. The findings advance the discourse on culture and performance, by drawing attention to the significant impact that improving discipline can have for a nation's productivity-not only those of Confucian East Asia. Written with the evolving global economy in mind, this book highlights the relevance of discipline for shaping individual productivity for the future workforce, and offers new perspectives on how this can be achieved for all societies through three key contributions: Taxonomy of Discipline dimensions, "Parent-Engagement-School-Discipline Taxonomy" (PESD), and Wheel of Competitiveness. Building on the authors' prior works, this book offers a comprehensive look at three interrelated concepts: Confucianism, Discipline, and Competitiveness, and how they relate to performance in East Asia. Written in an accessible style, this book will be a valuable guide for students, educators, practitioners, and policy-makers who seek to further understand the valuable role of discipline in shaping the success of societies, present and future.

Work orientations and work attitudes have to do with the productive capacities in society. Insofar as individuals are positively oriented towards contributing their labour, we can expect a great amount of work to be done and to be carried out efficiently, carefully and responsibly. These subjective factors are thus very vital in modern working life. Work Orientations: Theoretical Perspectives and Empirical Findings offers up-to-date research on people's commitment to work and employment and job satisfaction in economically advanced countries. It will also analyse changes that have taken place in these respects over the last decades. Among the key issues in Work Orientations are questions about whether patterns of work centrality and employment commitment tend to remain stable or have changed across time in various countries. Moreover, we assume that the circumstances under which people participate in the social division of labour colour their subjective relationships to their jobs and to employment in general. A major aim of the book is to explore the impact of factors such as occupation, education, age and gender on work orientations and work attitudes. Work Orientations will be invaluable for researchers and scholars in the fields or organizational studies, the sociology of work, employee engagement and related disciplines.

Employee engagement is undeniably a crucial focus point for organisations in the twenty-first century, with motivation comprising the often missing, but vital, component of the developmental mix. Mapping Motivation for Engagement advocates a new paradigm for the twenty-first century: away from hierarchies and command-and-control management styles, towards a bottom-up approach in which the needs and motivators of the employees take centre stage. Co-written with Steve Jones, this is the third in a series of books that are all linked to the author James Sale's Motivational Map diagnostic tool. Each book builds on a different aspect of personal, team and organisational development. This book is a practical guide to the complexities of understanding and dealing with engagement in modern organisational life. Along with clear diagrams, reflective points, activities and a comprehensive index, the book provides free access to the online Motivational Map tool to facilitate a greater understanding of the contents. Drawing on copious amounts of the latest research, as well as models like the Macleod Report for the UK government, this book shows how Mapping Motivation can play a significant and crucial role in making engagement a reality, instead of a dream. Mapping Motivation for Engagement is a stimulating and thought-provoking read for a wide audience including, but not limited to, trainers and coaches working in management and motivation, experts in human resources, internal learning and development and organisational development as well as change and engagement consultants and specialists.

Aimed at senior HRM and L&D specialists responsible for improving their organisation's managerial talent, Improving Managerial Talent covers the core findings of the author's and other published research. It provides a highly participative overview of personality and ability psychometrics, involving the opportunity for self-application. It reveals hard evidence of the extent to which such tests can add value to the prediction of managerial success and their link to requisite competencies. It shows how qualified testers, HR and line managers can each make a unique contribution to the selection process. The book goes on to show how management style is a product of personality and habit and how the acquisition and use of a complementary style can improve persuasiveness and the cultivation of interpersonal skill both for the manager and for those whom the manager might need to coach. It regards job-challenge as the primary engine of managerial growth, both for development in key result areas and for underlying personal competencies. The book provides the reader with some self-insights and an appreciation of validated, powerful, often in-house, methods for selecting and developing better managers. The methods on offer have been validated on a population of over 400 directors of small to medium-sized business units. They include a generic psychometric algorithm for the selection of managers, some unique findings on styles of managing, coaching and persuading based upon close observation of over 200 senior managers and a distinctive and powerful approach to developing interpersonal skills by (1) practice, (2) demonstration of alternatives and (3) reflection.

With the increasing globalization and fast-paced technological advances in business today, service organizations must to respond to the changing business dynamic between employers and employees. The service industry has metamorphosed into a revolution not only in United States but in developed and developing countries also. Highly industrialized countries have become 'service economies', at least when measured in terms of share of the workforce employed in service industries. This new book, Employees and Employers in Service Organizations: Emerging Challenges and Opportunities, the first volume in the 21st Century Business Management book series, provides an in-depth exploration of recent concepts and trends in business management in the service industries. It looks at the changing expectations and loyalties of young workers and others and the challenges and opportunities presented for service employers. The book considers theory and research findings, providing a plethora of practical implications and applications for these new workplace behavior dynamics. Exploring the different perspectives and concepts from the book's researchers and authors, Employees and Employers in Service Organizations: Emerging Challenges and Opportunities cover themes such as * work-life balance * spirituality in the workplace * emerging positive psychology concepts, such as psychological capital, knowledge management, and mindfulness * expectations, motivation, and behavior of different generations, such as Generation Y This informative volume will be valuable for faculty teaching courses in management and self-improvement for leaders and executives as well as for those in service industries.

This volume provides valuable insights into how organizations are changing and evolving and how human resource personnel, employers, and employees are reacting to these emerging workplace transitions. Today's successful organizations must be learning organizations in that they must keep abreast and change with the new workplace dynamics. The volume explores the new and future challenges and opportunities for employees and employers, particularly in reference to service organizations in the 21st century. It explores many of the new trends in conjunction with a focus on work-life balance, globalization, redefining leadership, contingent work force, stress management, telecommuting, work force diversity, ergonomics, life satisfaction/subjective well-being, and more.

Demand for Technical and Vocational Education and Training (TVET) in Malaysia has been growing extensively, involving various involvement from industry and academia. Research related to the improvement of TVET in Malaysia, as well as the sustainability of TVET especially in the Industrial Revolution 4.0 era are among the topics of interest presented in this book. The input from this research provides better insight on the current situation of TVET in Malaysia as a whole, opening up various research fields to be explored in the future by other researchers. The development of education on an international level has sparked the idea for educators and academia to find solutions on issues of education relevant to the 21st century, hence this book shares the strategies and efforts needed to strengthen the education in various regions and make sure it is on par with education in developed countries.

Leading in the Age of Innovations centres on the need for a more complex process-relational oriented approach to leadership. The complexity of leadership has grown significantly during the 21st century where the need to adapt to the escalating changes in our society and workplace forms one of the most important prerequisites to succeed. Leading in the Age of Innovations represents the outcomes of the lengthy scientific work that was undertaken for the past 10 years and it is still an ongoing process. This book introduces a new concept of leadership based on the process and relational dimensions which resulted in the development of the Reflective Leadership concept. The new model of leadership provides a unique concept on how to bring together various disciplines and explains the overlapping relations between them. Moreover, the proposed view on leadership reflects the current evolution around the globe highlighting the importance of change and innovation. In organizations, too much focus is on the end product and the technical details of how a product is made and distributed. Less attention is focused on how people interact, and how the human capacity is effectively supported by leaders who, on the other hand, are expected to support a culture of innovation. This behavioural interaction is governed by a set of predictable values and norms. These relationships need to be understood for an organization to prosper and is thus far more important to the leadership process. Leading in the Age of Innovations seeks to establish this understanding and will be key reading to researchers, scholars and practitioners alike in the field of leadership, organizational studies and related disciplines.

Diverse kinds of knowledge are vital for each organization that would successfully compete today in an international scenario. The emergent relevance of knowledge and its management in an even more complex environment opens up the possibility to analyze, investigate and deepen our understanding on different aspects related to several functional areas in business management. Nowadays, firms that create new knowledge and apply it effectively and efficiently will be successful at creating competitive advantages. The choices of the firms in selecting and applying different knowledge process (such as knowledge sourcing, transferring and exploiting) as well as knowledge tools may be crucial. Thus, the role of knowledge as the key source of potential advantage for organizations and indeed whole economies is still a hot debate in the international landscape. This book develops insights for the management of knowledge in cross-functional business areas to originate an innovative approach to the classical Knowledge Management (KM) field. This book provides a fresh perspective on different knowledge related topics in an international landscape, highlighting the key role of knowledge and its management in business activities. Overall, the primary aim of this book is to extend our understandings on how KM can be helpful in several cross-functional management areas, such as strategic management, finance, HRM and innovation as well as in different business circumstances such as M&A, internationalization processes and risk management.

Ageless Talent: Enhancing the Performance and Well-Being of Your Age-Diverse Workforce provides organizational leaders, managers, and supervisors with clear, evidence-based tactics by which to develop and manage an aging and age-diverse talent pool. This volume provides an easy-to-implement set of tools for addressing the difficult problems related to employee performance and well-being amid ongoing technological and social change. Ageless Talent introduces a straightforward framework (PIERA) that translates scientific advances into actionable steps and strategies. Using this framework, this book provides practical illustrations to help readers design their own small-scale interventions to achieve desirable goals under diverse organizational constraints. Furthermore, the book addresses modern management challenges arising across the globe, and offers suggestions for leaders interested in short-term and long-term change. These suggestions, grounded in time-tested and leading-edge research evidence, include specific step-by-step guidelines, customizable to different types of organizations and industries. With economic, cultural, technological, and demographic shifts making the changing nature of work a pressing concern for organizations around the globe, Ageless Talent is an essential text for practitioners - HR professionals, organizational leaders, and managers - as well as management education programs and professional training and leadership programs. It will also appeal to instructors and students in the field of industrial/organizational psychology.

Ageless Talent: Enhancing the Performance and Well-Being of Your Age-Diverse Workforce provides organizational leaders, managers, and supervisors with clear, evidence-based tactics by which to develop and manage an aging and age-diverse talent pool. This volume provides an easy-to-implement set of tools for addressing the difficult problems related to employee performance and well-being amid ongoing technological and social change. Ageless Talent introduces a straightforward framework (PIERA) that translates scientific advances into actionable steps and strategies. Using this framework, this book provides practical illustrations to help readers design their own small-scale interventions to achieve desirable goals under diverse organizational constraints. Furthermore, the book addresses modern management challenges arising across the globe, and offers suggestions for leaders interested in short-term and long-term change. These suggestions, grounded in time-tested and leading-edge research evidence, include specific step-by-step guidelines, customizable to different types of organizations and industries. With economic, cultural, technological, and demographic shifts making the changing nature of work a pressing concern for organizations around the globe, Ageless Talent is an essential text for practitioners - HR professionals, organizational leaders, and managers - as well as management education programs and professional training and leadership programs. It will also appeal to instructors and students in the field of industrial/organizational psychology.

Managing employees' performance is central to the role of every manager. Yet few organisations or managers are satisfied with their performance management systems - and few employees look forward to their performance reviews. This discontent has two main causes: first, employees' performance is often managed in isolation from the plans and targets of the work group or business unit; and second, the organisation is using inappropriate systems and methods of performance management. Performance Planning and Review describes how systematic performance management - planning, monitoring, reviewing, rewarding and developing what individual employees and work teams do - is the key to organisational success in today's complex and competitive world. Using practical examples, the author outlines the options available to organisations and managers, and discusses how to work out what is best for your organisation. Performance Planning and Review has been popular with managers, human resources specialists, students and others since its original publication. This new edition has been substantially revised to capture the latest research and good practice. It includes extensive coverage of new techniques like 360-degree feedback, and to open up new areas such as performance planning and review for teams.

Knowledge is one of today's few meaningful resources. Equip yourself to ride the rollercoaster of racing change, globalism and technological super-innovation that is life and work in our age. Completely revised and updated for the 2000s, The Adult Learner at Work, 2nd edition is for educators, trainers and managers who want to stay in touch with the latest thinking in their fields. Dr Robert Burns explains the important changes that have swept through the field of post-compulsory education and the worldwide swing to the lifelong learning as the gateway to a learning society. When work, education and life satisfaction can truly intermesh, sustainable prosperity becomes achievable. Robert Burns explores such questions as: * What conditions have created lifelong learning, learning societies and learning organisations? * How have government and business responded? * What methods and processes enhance the learning potential of adults? * How can we motivate adults to learn? * What are the effects of advancing age on our ability to learn? * Is competency training an effective tool for encouraging learning? This new edition examines how and why we must facilitate the learning potential of all members of society. The Adult Learner at Work, 2nd edition provides an attractive vision of the development of learning environments in the workplace and the community setting-integrating skill learning and personal development using well founded principles of adult learning.

Ever wondered what motivation is, and why organizations do not and cannot - until now - measure it? James Sale tackles the question of what motivation is, why we need it and what happens when we don't have it. He defines and measures motivation from an individual, team and, most critically, organizational or workplace point of view and he introduces the reader to the core concepts of how it relates to fundamental issues such as performance and productivity, and its role in a number of key management functions: team building, performance appraisal, leadership development, engagement and change management. Motivation is a core aspect of all people development initiatives and programmes - if we wish them to succeed. Based on over ten years of research into motivation and performance, James created Motivational Maps, the first and only accurate diagnostic tool that describes, measures, monitors and maximizes motivation and performance through an easy, simple to use, online questionnaire that takes only 10 minutes to complete, and which readers have access to. Mapping Motivation, therefore, is the definitive book on motivation, its language and metrics, written by its creator are full of knowledge, insight and practical tips; this will appeal to leaders, managers, HR specialists, trainers, coaches, consultants and visionaries around the world, who wish to engage with people development and productivity in a new, dynamic way.

Liberalization, Privatization and Globalization policy was advocated in India in 1991 under the supervision of P.V. Narasimha Rao, the then Prime Minister of India. As a consequence, the tea plantation industry was largely affected. It has confronted difficult competition because of the simplification of tariff barriers and the removal of the quantity restrictions on imports. The result of these on the share of export of Indian tea has declined, the price has plunged, and the profitability has reduced. To remain competitive in the market, tea-producing companies have been forced to reduce the various costs, especially labour costs. Due to this, tea companies are not in a position to fulfil their responsibilities such as health, safety, welfare, and working conditions to the workers. Besides, improper recruitment of labour, lack of proper training facilities, and even irregularities in payment of wages have been increased significantly. As a result, 1.2 million workers in the tea industry to sustain themselves and their families have been adversely affected. This leads to labour unrest and the industry has become vulnerable. The final impact of all these issues spreads to the quality of tea and profitability of the industry in India. This book examines the existing human resource management practices in the Indian tea industry. It adopts a simplified yet comprehensive approach to showcase workforce management in the tea industry. This book will be of value to postgraduate students, researchers, HR professionals, and policymakers in the fields of human resource management, business history, and industrial relations.

For over 30 years Alan Weiss has consulted, coached, and advised everyone from Fortune 500 executives, state governors, non-profit directors, and entrepreneurs to athletes, entertainers, and beauty pageant contestants. That's quite an assortment of people, and they run into the thousands. Most of them have had what we euphemistically call "means," and some of them have had a lot more than that. Others have been aspiring and with more ends in sight than means on hand. Alan Weiss states: I've dealt with esteem (low), narcissism (high), family problems, leadership dysfunctions, insecurities, addictions, and ethical quandaries. And I've talked with them through the coronavirus crisis. But don't get the wrong idea. About 95% of these people have been well-meaning, honest (to the best of their knowledge), and interested in becoming a better person and better professional. Otherwise, they wouldn't be talking to me. I found the equivalent of the "runner's wall" in their journeys, where they must break through the pain and the obstacles and then can keep going with renewed energy and spirit. But runners know how far they must go after the breakthrough, be it another half lap or another five miles. There is a finish line. I've found that people in all positions, even after the "breakthrough," don't know where they are in the race, let alone where the finish line is. They do not know what meaning is for them. They may have money in the bank, good relationships, the admiration of others, and the love of their dogs. But they have no metrics for "What now?" They believe that at the end of life there is a tallying, some metaphysical accountant who totals up their contributions, deducts their bad acts, and creates the (hopefully positive) difference. That difference, they believe, is their "legacy." But the thought that legacy arrives at the end of life is as ridiculous as someone who decides to sell a business and tries to increase its valuation the day prior. Legacy is now. Legacy is daily. Every day we create the next page in our lives, but the question becomes who is writing it and what's being written. Is someone else creating our legacy? Or are we, ourselves, simply writing the same page repeatedly? Or do we leave it blank? Our organic, living legacy is marred and squeezed by huge normative pressures. There is a "threshold" point, at which one's beliefs and values are overridden by immense peer pressure. Our metrics are forced to change. In an age of social media, biased press, and bullying, we've come to a point where our legacy, ironically, is almost out of our hands. Yet our "meaning" - our creation of meaning and not a search for some illusive alchemy - creates worth and impact for us and all those with whom we interact.

This book shows how to build and maintain a distinctive and credible employer brand and develop a set of relevant success metrics to help measure return on investment (ROI). Starting with the current interest in employer branding, this book looks at the historical roots of brand management and the practical steps to achieve employer brand management success. The book will review the pressures that have generated current interest in employer branding. It goes on to look at the historical roots of brand management and the practical steps necessary to achieve employer brand management success. The book includes the business case, research, positioning, implementation, management and measurement, and case studies of big-named employer brand stories. This book will provide new insights into the field of employer branding and provide directions and tools for organizational brand building. It will be beneficial for research scholars, engineers, practitioners, and management students.

Training and certification for Seafarers has been founded on technical aspects, but maybe the most important thing to do aboard a ship is dealing with people. This book, written with seamen in mind, covers areas of expertise that every officer should know to improve motivation, engagement, teamwork, and conflict handling; in short, to be a leader. This book also covers the new requirements for every officer or merchant marine and can be used in courses on this topic. It focuses on seafarers' needs and the language used, avoiding the excessive use of psychological terms, yet keeping the accuracy. Features Covers new requirements for every Merchant Marine Officer Written for and by a seaman, with the accuracy of a psychologist Presents knowledge on how to improve motivation, engagement, teamwork, and conflict handling Includes how to manage people in emergency situations and avoid the loss of lives, like the disaster of Costa Concordia and Estonia

This book focuses on issues that are relevant for the Euro-Mediterranean Partnership. The depth and the extension of the current political crisis in the area have changed the perspectives of conventional Euro-Mediterranean integration policies. The book provides the grounds for new patterns of analysis and addresses policy guidelines which are able to respond to the dramatic challenges that Mediterranean regions are facing. By implementing a multidisciplinary approach, the volume uncovers the structural determinants of migrations in the area: territorial and social imbalances, climate change, unemployment, weak institutions, poor governance, lack of efficient redistributive policies. Each chapter proposes innovative and rich analyses of the socio-economic conditions of all Mediterranean countries. The prevailing evidence suggests that while the North-South imbalances still persist inside the basin, the recent world economic and financial crises have deepened social, intergenerational and gender inequalities. These inequalities cross all territories both nationally and internationally and affect the living conditions of large segments of population in Southern and Eastern Mediterranean countries. To bridge these gaps it is necessary to strengthen territorial cohesion, reduce income differentials, and improve the access of marginal areas to basic infrastructure. These long term goals can be achieved through an inclusive development model for which young people and women can enjoy the same opportunities of education and work. Offering innovative and practical guidelines for future programs and policies, this book is essential reading for policy makers, researchers at policy think tanks as well as academics and post graduate students of Mediterranean studies and Economic Policy. The general policy recipes, provided to govern migration flows, make useful reading for national and international research centres and major governmental agencies interested in migration issues.

Optimizing staff performance is a key component of achieving outstanding business results. The new edition of Armstrong's Handbook of Performance Management is an essential companion for improving employee and organizational performance. From performance pay and giving feedback to managing underperformers, this handbook addresses all areas of performance management to enable students and practitioners to understand how to assess, measure and improve performance. This updated seventh edition contains new chapters on the meaning and development of performance management and managing performance with a remote workforce. It also covers performance leadership and multi-source feedback. Packed with examples to show how the theory applies in practice and exercises to consolidate student learning, Armstrong's Handbook of Performance Management remains an indispensable and engaging resource for securing effective performance across all aspects of the organization. Supporting online resources include an instructor's manual, lecture slides, a glossary and a literature review