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Books > Business & Economics > Business & management > Management of specific areas > Personnel & human resources management
This work looks at innovative theory and empirical research on employee turnover. It covers such topics as: the evolution of a pioneering turnover theory; constructs and processes missing from prevailing turnover formulations; and more.
Interviewing is one of the most effective ways to identify and attract employees who will be successful enough to stay. But few managers are adept at the skill. This book helps eliminate expensive errors of judgment by presenting readers with a set of behaviorally based interviewing strategies. Written by the faculty of the prestigious University of Michigan Executive Education Center--and based on one of their most popular courses--its seven-step "Strategic Interviewing Approach" helps interviewers define the competencies candidates need to possess and make hiring decisions based on accurate predictions of the candidates' performance.
Managers trying to do a better job have plenty flavors of the month to choose from: total quality management, continuous improvement, empowerment, teamwork-the list is endless. Everyone is searching for a magic bullet to improve productivity; however, they would have greater success in relying on the core principles of effective management, identified more than fifty years ago. Scholars over the years have presented the principles from different viewpoints and with different terminology, but it boils down to this: Employees want to be masters of their own fate and to have a real sense of ownership. When provided with an organizational climate that allows this, employees are able to use their own intrinsic motivation to improve productivity and maintain high quality and good service. Good managers know that people are the only sustainable competitive advantage. They require practical guidance and tools, not flavors of the month, to support employees in realizing their full potential. Create and sustain a productive workplace from the moment you hire an employee with Core Management Principles.
Are you seeking the perfect mentor or life adviser-an ideal guide, no matter what the challenge? This book provides a unique and new road map for a modern world, demonstrating that the wisdom we seek surrounds us at every turn. As a professional speaker about leadership and as a coach and judge of entrepreneurial business competitions, author Elizabeth Ghaffari found that those seeking "a mentor, coach, or sponsor" often had no idea where to find such support-or knew what they needed to receive from such a relationship. In this book, readers will learn how to recognize invaluable mentorship and guidance all around them-from family members, at school, at work, in recreational and social settings, in the media and politics, and even from those who have left us. The true-life stories and testimonials presented will inspire and motivate you to endure, succeed, and prevail. This fun-to-read book contains the definitive answer to the question "How can I find a mentor?" as well as unique insights that young women can apply to transition into becoming successful leaders and define long-term success for themselves. Similarly, readers with more career experience will derive affirmation, motivation, and encouragement from peers as they chart their own leadership course. Presents a collection of true stories by real women describing their actual experiences that will benefit and speak to any career-minded professional, women and men alike Provides key insights into the mentee (protege)-to-mentor relationship, including how, when, and why effective mentorship does or does not happen and how to develop a mindset that attracts successful role models Helps readers to recognize and gather evidence that enables them to counter the negative messages and obstacles that confront career-driven women
Anyone who is a manager, supervisor, leader, or involved with human-relations issues needs to read this book, and learn from these truculent life lessons and use them for future reference. Are you willing to take the ethical challenge?
How do you connect with your members? How do you ensure that your association is at the center of members' online and offline conversations? The twin forces of globalization and technology revolutionized how successful companies compete. Now they present a threat to associations, as well as an opportunity that they must embrace. But associations cannot reinvent themselves based solely on new technology that simply enhances current offerings. Only a major, top-to-bottom transformation will catapult associations into a new, uncharted competitive space. Associations will make the change or contend with irrelevance in the face of globalization, online communities, digital and social media, user-generated content and on-demand access to research and information. They must discover what members want and then deliver it however and whenever they want it. That is not too much to ask in a borderless world powered by technology. It is not only possible, but easy. The competition has figured it out. Have you?
The career sponsorship relationship is a reciprocal and mutually beneficial relationship from which both the sponsor and sponsee can benefit. Jovina Ang presents new and comprehensive insights into career sponsorship, combining both the perspectives of the sponsee and sponsor to develop a model of career sponsorship and a framework for career success. She also explores how career sponsorship is different from mentorship and coaching, how the sponsorship relationship initiates and evolves over time, and the positive and negative outcomes that can arise from career sponsorship. This book provides theoretical and practical insights from across the world on the construct of career sponsorship. It lays out strategic game plans for how the aspiring manager, the senior leader and the wider organisation can leverage sponsorship, enabling individuals to achieve career success while contributing to organisational objectives. It also illustrates the broader implications of sponsorship as an investment in social relations and a form of modern social capital.
Covid 19 was a black swan event which led to working from home emerging as the new normal at a global level. As HRM scholars we aim to understand this phenomenon from both an employee and employer perspective, while drawing on the UN's sustainable development goals (SDGs) which aspire for a fairer and more inclusive world for people and the planet. At the individual level of analysis there are chapters on conflicts between work and home life, differing levels of motivation, workplace loneliness and the work preferences of introverts and extraverts. At the organizational level questions are raised about the effects on profitability, organizational resilience, and the ability of organizations to remain innovative. How can employees be managed in terms of mentoring, role modelling and how can they be monitored for purposes of appraisal reviews? Chapters include the romanticization of WFH, a case study of shared leadership in Vienna and WFH amongst start-ups in India. In this edited book, researchers from the Global North and the Global south answer these questions, while making a seminal contribution to the field of HRM from a work from home perspective. This is an essential read not just for scholars and students of management, but also for those from the domains of psychology and sociology, and also for policy makers. This book has long-term relevance given that recent polls indicate that as a fallout of Covid-19, many employees the world over are showing a preference for a hybrid model of work - partially at the brick-and-mortar office and partially from home.
Rapid changes within the modern business landscape have created new demands for human resources management. With a different set of challenges to face, human resources managers must implement novel approaches to improve policy effectiveness. Strategic Labor Relations Management in Modern Organizations is a pivotal reference source for the latest scholarly research on emerging human resource practices in relation to labor management, featuring innovative methods to remain competitive in the global business arena. Focusing on critical analyses and real-world applications, this book is ideally designed for professionals, upper-level students, managers, and researchers actively involved in human resources settings.
A concise working summary of principles for those who manage people, particularly new front line supervisors and their bosses. Can be used as a basis for supervisory and leadership training in any type of organization. Based on practical knowledge and lessons learned from over 80 years of combined, successful business experiences.
When Leadership Fails is a multidisciplinary resource for researchers and practitioners. As a curated selection of unique, scholar-practitioner reflections from around the world, this collection highlights both the universal impact of leaders behaving badly and the communal triumph that emerges from deconstructing these experiences in aggregate. In addition to expert insight into these leadership and organizational challenges, readers benefit from the application of empirical and theoretical research for analysis and interpretation. Readers will gain a deeper understanding of the individual, group and organizational implications of negative leadership encounters in the workplace. Readers will find value in the immediate application of these lessons to their own careers and organizations.
Kindness in Management and Organizational Studies is the first book in a ground-breaking series exploring Kindness at Work. This edited collection offers multiple perspectives in the understanding, interpretation, enactment, and resistance to the concept of kindness in a business context. Through the diverse offerings of each author we gain and reflect on new knowledge, formulate new questions, and find direction for our next steps. The collection of texts range in topics that include Indigenous storytelling about sanctified kindness to an examination of key management theories using ANTi-History to intergenerational stories on kindness and bouncing back. Compassion and kindness, care ethics, and the framing of kindness are also a part of the text. Unbiased compassion and work on the continuing and chronic occupational hazards of sexual harassment and discrimination is presented as well as benevolent sexism and performative kindness. Kindness and communication, Kindness and leadership and a case study of Kindness in the public service are also offerings in this first book on Kindness at Work. Kindness in Management and Organizational Studies is ideal for undergraduate and graduate students in business, leadership, and human resources. It offers illuminating new perspectives and insights to scholars that enables the analyses of leadership and management styles, organizational psychology, and HR practice and theory.
Coaching and developing employees is not a one size fits all activity. Race, gender, class, education, culture and religion can all affect the needs of employees. Coaches, leaders and line managers must address this. Diversity, Inclusion and Belonging in Coaching is a practical guide for coaches, leaders and line managers which explains how to understand different employee needs, identify what experiences can impact these needs and shows how to develop a truly inclusive approach to coaching and employee development. It also covers how to recognize the difference between employees in survival mode as opposed to those who are thriving, feeling psychologically safe and displaying healthy resilience. Packed full of practical tips, tools, case studies, interviews, examples and activities to work through in practice, this book allows coaches, leaders and line managers to create an inclusive culture of belonging and psychological safety to ensure that all employees flourish. There is also specific guidance on how to deal with employee trauma such as prejudice, racism, bullying, burnout, imposter syndrome and grief as well as how to cultivate a system of acceptance and encourage all employees to safely bring their authentic selves to work. Supported by expert advice, personal experience and industry research, this book is crucial reading for all coaches, leaders and managers responsible for talent development.
Coaching has emerged as one of the most significant aids in developing managers and executives in the professional world. Yet there is a degree of dissatisfaction with performance coaching models and a desire to connect more with creativity and the imagination. In Coaching for Professional Development: Using Literature to Support Success, Christine A. Eastman suggests that literary works have a part to play in bringing about a change in coaching culture. Using a series of examples from key literary texts, she argues that literature can help coaches enhance their skills, find solutions to workplace problems, and better articulate their own ideas through innovation and imagination. Eastman argues for literature as a coaching tool, detailing how using stories of loss, failure, alienation and human suffering in a coaching dialogue bring positive results to organisational coaching. Coaching for Professional Development considers how reading fiction helps us to imagine lives outside our own, and how this sensitivity of language brings out the unconscious within us and others. Eastman discusses how she guided her students to embrace literature as a positive influence on their coaching practice through literary texts. Chapter 1 begins by exploring how reading Melville's Bartleby the Scrivener allowed her students to understand the importance of metaphor in their own coaching, with Chapter 2 illuminating how Cather's Neighbor Rosicky addresses the role of emotion. After this, Eastman considers how John Cheever's multi-layered story The Swimmer provides rich stimulus for coaching students in understanding failure, how Miller's Death of a Salesman shows how our family relationships are reflected in our office dynamics, and how the reactions of her students engaging with Lampedusa's The Leopard are more effective than the traditional coaching tool, Personalisis, in revealing their personality. She finally looks at Shakespeare's The Tempest for exploring themes of power and manipulation in a coaching context. By applying coaching models to fictional scenarios, Eastman demonstrates that coaches, HR professionals and students can successfully extend the boundaries of their coaching, strengthen their interventions and enhance their understanding of theory. Coaching for Professional Development: Using Literature to Support Success is a unique approach to coaching with engaging case studies throughout that brings together higher education and industry. It will be key reading for coaches in practice and in training who wish to enhance creativity in their work, advisors and teachers on coaching courses, and HR and L&D professionals working in organizations seeking to implement a coaching culture. |
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