If you're one of the billions of people in the world who work for someone else, you'll definitely want to see what's inside Defective Bosses: Working for the "Dysfunctional Dozen." This how-to, how-not-to, why, and why-not tour guide is packed to the hilt with a bevy of tested and proven survival skills and coping techniques for those of you who are trapped in that daily labyrinth of mind games and self-defeating work rituals--and all because of that slightly off-center superior you have to answer to every day. You'll find twelve of the most common defects presented to you in clear and understandable terms so you can detect the defect, protect state of mind, and correct the problem before your life at the office becomes a complete wreck.Firmly grounded in psychiatric literature, Defective Bosses takes you to levels of workplace happiness that other similar publications fail to reach. In contrast to other books that lack a solid theoretical base, this comprehensive, systematic look at dysfunctional bosses takes an in-depth look at twelve of the most prevalent disorders managers and superiors inflict on their employees in the workplace, giving equal treatment to each category and providing you with equal strategies for each situation you might encounter. These and other areas will help you turn your dead-end job into a dream occupation: an overview of why we have defective bosses dealing with self-centered bosses (narcissistic, sociopathic, paranoid, and histrionic) handling controlling bosses (authoritarian, obsessive-compulsive, explosive, and passive-aggressive) living with neurotic bosses (masochistic, dependent, depressive, anxious) end-of-the-chapter quizzes to help you diagnose your own boss "I need it yesterday!" "Can you handle this for me? I've got the company lunch." "If you don't get this in, it's your job!" If these are all-too-common phrases in your workplace, then you need to make a memo to yourself to order Defective Bosses. Its thorough psychological base and examples gleaned from real-life scenarios will give you so much guidance, advice, and direction for positive change, you'll find that you're the boss when it comes to good departmental relationships and a more mutually enjoyable work environment.

This is another in the "In Ninety Minutes" series, which offers the reader a comprehensive but easily read and easily digestible text, covering a specific topic in an hour and a half of study. Written by the author of many excellent books on mentoring, coaching and guiding people and teams towards their picture of perfection, this book offers exciting help and advice to coaches and any others involved in enabling people to build on their strengths, set specific goals and achieve success. The book introduces the concepts of strengths coaching and outlines clearly the principles and practices involved. Throughout, there are useful guidelines and exercises which acknowledge that everybody has strengths, everybody can build on their strengths and translate them into specific goals. And that everybody can do the final hard part - climbing towards achieving the success they see as their picture of perfection.

In an economy where companies must globalize or perish, only a few have successfully taken their business to the world level. 'The Global Advantage' zeros in on 40 preeminent global companies, located across six continents. A key feature of this book is the author's 'GlobalSuccess' model, based on the research and work he has done with hundreds of global executives around the world. 'The Global Advantage' reveals his discoveries and evaluates how these leaders are bringing their corporations into the global stratosphere. The 'GlobalSuccess' model, build upon the authors experiences and ideas, shows you how to globalize your: * corporate culture* human resources* strategies* operations* structure * learningYou will find specific strategies and principles for globalizing your organization's six dimensions, as defined by the 'GlobalSuccess' model, as well as what steps your company should take to move toward global status.In addition, the 'GlobalSuccess' capability and readiness profile helps you to measure the current level of globalization in your company, as well as how your company's globalization compares with that of your competitors.

This book provides an overview of the smoking controversy. The full costs of smoking to employers are discussed and documented. Also considered are the changing attitudes of society as a whole and the specific positions of numerous public and private sector agencies. To provide balance, the authors present the Tobacco Institute's position on smoking and health. And for managers who would like to control or eliminate workplace smoking, successful programs, such as the one implemented by U.S. West Communications, are analyzed in depth. "Management RevieW"

Smoking is the most important preventable health problem in the world today. In a book that is as provocative as it is balanced and authoritative, the authors explore the background of the current smoking controversy that has led to heightened awareness of the dangers of smoking to both smokers and nonsmokers alike. They emphasize the many difficult and delicate issues that this controversy presents to human resources professionals and provide the information necessary to deal with it effectively.

The book begins with an overview of the smoking controversy, paying attention to both contemporary issues and emerging trends. The full costs of smoking to employers are discussed and documented with current research findings. Also considered are the changing attitudes of society as a whole toward smoking and the specific positions of numerous public and private sector agencies. To provide balance, the authors present the Tobacco Institute's position on smoking and health. For managers who would like to control or eliminate workplace smoking entirely, successful programs, such as the one implemented by U.S. West Communications, are analyzed in-depth. The foreword to the book was written by Senator Orrin G. Hatch, a supporter of the Smoking Prevention Health and Education Act of 1983 and the Comprehensive Smokeless Tobacco and Health Education Act. "Smoking and the Workplace" will help to see a smokefree workplace from the benefits perspective of healthy employees, a productive workforce, a congenial workplace, and an opportunity to involve everyone in a worthwhile outcome.

Learning is increasingly seen as crucial to the success of organisations but many studies of the subject offer very little empirical evidence to substantiate this. Based upon in-depth research, including over seventy interviews with managers and employees, Organisational Learning and Organisational Effectiveness is an original and comprehensive analysis of learning organisations. Contents include:
* detailed case studies of five major international companies: Coca-Cola and Schweppes Beverages, 3M, Siebe, Mayflower and Morgan Crucible
* the intellectual origins of organisational learning
* best practice in organisational learning
* the importance of leadership roles and skills
*a critical examination of the usefulness and relevance of organisational learning and effectiveness.
Integrating management theory and practice, this volume is an extremely valuable resource for all those with an interest in organisational behaviour and human resource development.

eBook available with sample pages: HB:0415192145

By looking over the shoulders of fourteen forward-thinking, proactive HR professionals, you will gain a lifetime's worth of experience. These experts reveal how you can demonstrate your value to your organization by offering human resource solutions to organizational problems. Find out how these practicing human resource professionals went beyond their traditional HR roles and actually helped shape the futures of companies such as: * Thermo King * Colgate-Palmolive * Swiss Bank Corporation-Warburg * Den Danske Bank * Oticon * Berlex Laboratories 'HR to the rescue' tells you in complete detail exactly how the fourteen practitioners helped their companies achieve their strategic business objectives. You will see how they diagnosed the situations, determined what HR could contribute, designed new programs and processes to drive and sustain behavior change, and worked with organization leaders to ensure the success of their change management efforts. These insightful cases provide you with a true-to-life perspective. They illustrate what really happens in this imperfect world of organizations, where things rarely go as planned. Learn the lessons these practitioners have to share - and then step in, both affirmed and refreshed, to rescue your business with effective, integrated HR solutions.

Personnel Psychology (or Human Resource Management) examines individual differences and their consequences for the organization. Attention is paid to choice processes, abilities and capabilities, needs and need fulfilment, commitment, selection methods, career development, appraisal and training. The focus of personnel psychology is the satisfactory relationship between the employee and the organization, and takes in all the elements influencing this relationship ranging from the traditional area of personnel selection to recent considerations, such as conflict between client demands and government regulations, restriction of output, job evaluation practices, and industrial unrest.

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Talent management is 'the hot topic' for HR managers and chief executives in organizations today. Since McKinsey announced 'The War on Talent', organizations have been struggling with the issues of defining talent, developing talent, and providing structures and systems to retain talent within their employment. This book offers new insights into these key areas by drawing on a range of in-depth case studies which are presented in full. Commentary is provided to help the reader draw the most relevant examples for them, and a guide to developing a talent management system is presented through the identification of a number of strategic perspectives, and operational dimensions that put this into practice. This book is 'a must' for anyone responsible for managing talented individuals in their organization.

People and Self Management leads the reader through all the skills needed for today's supervisor/team leader, including: * how to assess and improve your workplace performance; * the essential skills of effective self management; * the management of change. The Team Leader Development Series is an essential tool towards gaining the Supervisory Management Award. Consisting of four practical and interactive textbooks, this series will be invaluable not only to students, but also as a guide individuals and organisations seeking to improve their business performance at the first level of management. Key learning features: * Learning Objectives to enable the reader to assess the knowledge gained throughout the series. * Activities to put the learning into practice. * Case studies - 'true-life' scenarios! * Workbased Assignments which will provide evidence for S/NVQ portfolios. * Language is straightforward and direct, contextualised to relate to team leaders and supervisory managers working in a wide range of industry sectors. * Influential protagonists in the field will be alluded to as appropriate to support the learning. * Action plan to take the learning forward.

Many business leaders do not take care of their health. Each chapter of this interactive manual explores an aspect of the health and vitality of the modern business leader, and provides solutions based on up-to-date medical science and more than 20 years' experience at INSEAD with more than 75,000 corporate executives.

At your fingertips is this valuable source of ideas, concepts, and step-by-step activities. Now you can effectively promote the HR training function within your organization. This unique guide shows you how to: * assess and tune up your department's image * promote HRD's added value to the business * appeal to diverse company groups * keep awareness high by staying visible * enhance relationships inside your organization * make sure administration doesn't tarnish your image * capitalize on work with external consultants * determine if the department should sell to a wider market In addition, you will find: * insightful case studies * easy-to-organize activities * a training image assessment survey * an inventory of training styles * a customer-focus checklist Overflowing with ideas, 'HRD Survival Skills' supplies your training and development teams with actual examples taken from diverse industries, sectors, and countries. Here's your blueprint to ensure that the services you provide are the right services for your in-house 'customers'.

To reach environmental excellence, organizations must unlock and channel the ideas and energies of their staff. This can only be achieved through the effective leadership and commitment of senior managers and the development of sound teamworking throughout the organization. To this end, forward-looking organizations have formulated a range of teams, including: environmental steering committees; environmental action teams; process improvement teams; and quality and environment circles. The aims of this book are to bring together practical experiences and theoretical developments in relation to the role of teamworking within the context of environmental management. Contributions from an international group of leading practitioners and academics present examples of how teamworking can be utilised to solve the complex and uncertain environmental challenges that organisations face. The book is divided into three key sections. The first section examines - in a number of different organizational contexts - the problems that confront managers during the process of forming and developing environmental teams. In the second section, the book examines how environmental teams can trigger changes in core operations and integrate environmental concerns in business decision-making at every level in the organization. In the final section, the focus of the book shifts to environmental networks and their role as inter-organizational co-ordinators. Managing Green Teams: Environmental Change in Organisations and Networks will be of particular interest to educationalists, consultants and practitioners. Teamworking is a well-established field, but, to date, no book has made any attempt to fully integrate teamworking and environmental issues.

Beyond Diversity and Intercultural Management develops a change model designed to challenge prevailing paradigms in the literature and conversations about equal employment opportunity, diversity, and intercultural management.

This is a volume on problems and new solutions in the field of intercultural learning and development. Although it seems to be intuitively quite clear what is meant by intercultural learning and development, it quickly becomes vague and hard to grasp. Many isolated and diverse studies have been conducted, but demonstrate only minor effectiveness. A more promising framework, based on socio-cultural and historical activity theory and mindful identity negotiation, is presented here. It is tested for intervention purposes and empirically evaluated by means of a design experiment. This volume is addressed to professors, students, and professional practitioners, whether working in educational research or in practical course design and implementation in different fields, such as general education, business studies, management training, workplace learning, or in studies on diversity and modern language teaching.

Now learn from two seasoned consultants how to implement the 360 Degrees feedback process effectively--whatever the size and history of your organization. Packed with case studies and the authors' real-life consulting experiences, this book examines the successes and problems of 360 Degrees and upward feedback implementation efforts in more than 15 organizations, including Motorola, AT&T, Federal Express, Raychem, Colgate-Palmolive, and UPS. The book objectively considers such crucial components of 360 Degrees feedback as organizational culture and performance, pros and cons, the impact on the individual employee, and whether the feedback should be used for evaluative or developmental purposes. Models and tables lend a visual dimension to the book's concepts. Sample surveys and feedback reports--including the authors' own TEAM-Q survey and report set--show you what types of questions to ask and how to present feedback most effectively. If your comp any is considering adopting its own 360 Degrees feedback program, don't start before you read this book!

Tap the skills of your most vital resource-employees. This book shows you how to improve individual and organizational performance by aligning corporate strategy with the management of people. You will learn why some people are more successful than others and how that can work for your organization.
Whatever your role---CEO, manager, or human resource professional---Achieving the Perfect Fit guides you in how your organization can use employee skills and talents to gain the competitive edge. This book shows you how to:
Improve your competitive position
Get the right people for the right job
Relate pay to skills
Manage cultural differences
Develop the leaders of tomorrow
An impressive team of international human resource management consultants provides you with new contributions and up-to-the-minute case studies.
Attain business success through leveraging individual performance with Achieving the Perfect Fit.

Tap the skills of your most vital resource-employees. This book shows you how to improve individual and organizational performance by aligning corporate strategy with the management of people. You will learn why some people are more successful than others and how that can work for your organization.
Whatever your role---CEO, manager, or human resource professional---Achieving the Perfect Fit guides you in how your organization can use employee skills and talents to gain the competitive edge. This book shows you how to:
*Improve your competitive position
*Get the right people for the right job
*Relate pay to skills
*Manage cultural differences
*Develop the leaders of tomorrow
An impressive team of international humanresource management consultants provides you with new contributions and up-to-the-minute case studies.
Attain business success through leveraging individual performance with 'Achieving the Perfect Fit.'

• Improve your competitive position
  
• Get the right people for the right job
  
• Relate pay to skills
  
• Manage cultural differences
  
• Develop the leaders of tomorrow

The structure of the programme:
There are two main guiding principles for the way in which the programme is organized:
Firstly, the workbooks are grouped according to the Key Roles of Management.
There are two core modules which focus on the personal skills required by all managers to help underwrite competence in all areas.
Manage Activities describes the principles of managing the processes and activities of any organisation in its efforts to satisfy the needs of their customers.
Manage Resources looks at the acquisition, control and monitoring of financial and other resources.
Manage People looks at the principles of leadership, managing performance and developing people.
Manage Information looks at the acquisition, storage and use of information for communication, problem solving and decision making.
Together, these key roles provide a comprehensive description of the fundamental principles of management as it applies in all organisations.
Secondly, the workbooks are grouped according to levels of management. The series is organised on two levels - representing different levels of management seniority and responsibility.
Level 4 represents first line management. In accredited programmes this is equivalent to N/SVQ level 4, Certificate in Management or CMS. Level 5 is equivalent to middle/senior management and is accredited at N/SVQ level 5, Diploma in Management or DMS.
Finally, the programme covers all of the knowledge and principles in respect of all units of competence in the MCI standards at levels 4 and level 5. These links are shown in the maps provided in the User Guide. The Programme is designed to satisfy the requirements ofawarding bodies for qualifications in management at both levels.
Written for new management standards at levels 4 & 5 (launched April 1997) and new IM Certificate & Diploma qualifications
Case studies & activities to help enhance understanding
Link with workplace provided by practical activities, checklists and questionnaires designed to enable you to check your management style

This short, accessible book on the art of chairing is an indispensable guide to help Chairs and meetings (of all types) to work more effectively. There are millions of meetings every day in public and private organisations. A poor Chair can lead to unproductive meetings, weak outcomes, unclear actions and even major fallouts. Many types of meeting within business settings and beyond are covered in this short book - from regular meetings to company board meetings, conferences and senior level regulatory meetings. It covers both physical meetings and virtual chairing. Using a light-hearted approach and written by a globally recognised Chairperson of leading technology, media and communications businesses and regulatory bodies during times of great change, the book offers a practical, jargon-free approach that covers many types of meeting. It will be of use to Chairs in the business environment, the public sector at local, regional and national levels, and in many types of communities and gatherings. It is interspersed with anecdotes and examples that bring the text to life and give powerful stories that everyone can learn from. As a result, meetings of all sorts will be more productive, and, importantly, more fun. As a result, people will become better chairs. The book is a perfect quick reference tool for anyone currently involved in chairing meetings and is wanting to hone their skills, or anyone new to the art of chairing meetings and wants to get quickly up to speed.

Shortlisted for the prestigious Management Consultancies Association (MCA) best management book of the year, 1997. Motivating People in Lean Organizations is the essential guide for managers who need to motivate employees and promote new forms of career development. In organizations that have been delayered, career progression is often stunted. The best talent may jump ship at a time when they're most needed, leaving less capable employees to fill the space. This book focuses on: implementation of motivational strategies, appropriate internal communications, new career development structures, reward and recognition of achievement. Motivating People in Lean Organizations is idea for HR/training managers and directors. Line managers, team leaders and internal communications managers will also find this of great benefit. Linda Holbeche is Director of Research at Roffey Park Management Institute. She has been studying career development in organizations with flatter structures for several years and is the author of Career Development: The impact of flatter structures on careers.

Intersectionality and Crisis Management: A Path to Social Equity aims to embed the social equity discourse into crisis management while exploring the potential of a new tool, the Integrative Crisis Management Model. Leaders and managers navigate a complex and networked environment of policy-making and action, frequently occurring in real time, under constant media exposure. The pervasive availability of this news on all platforms and devices produces a lingering anxiety about the inevitability of danger. Consequently, crisis affords a time-sensitive exploration of management practices and sheds a critical spotlight on deficiencies that may yield novel approaches to doing business. As the book engages contributing authors who are foremost in their field, it also includes practitioners, students, and junior scholars in a creative new discourse about equity. Bringing these diverse voices together in one volume presents a unique opportunity to generate new insights. Intersectionality provides a framework for understanding how categorizations of people drive social constructs of discrimination and oppression. Each chapter covers a different subject-exploring intersectionality in healthcare, non-profit management, and human resources-and is accompanied by discussion questions. The book provides something for the classroom, for practitioners, and for scholars who want to include more intersectional thinking into their work.

This volume's goal is to help readers understand how people react to career barriers and how people develop constructive ways of coping with them. Drawing on original cases and data from interviews with people who faced different types of career barriers, the author describes how people react to, and make sense of, unfortunate events in their lives--and career barriers when they occur. He considers how and why some people cope constructively while others don't, and explores how resilience and support from others help get us through tough times and emerge with a sense of renewal and career growth. He suggests how we can manage career barriers and prepare for--or even prevent--career barriers through foresight, planning, and education. These methods also suggest what managers and organizations should do to help their employees who are or may soon be facing career barriers.
People can learn while facing the stress and self-questioning that accompany career barriers, but this is not an easy process. Learning requires considerable self-understanding and environmental support. The organization can play a vital role in limiting people's pain and creating opportunities. However, despite generous severance packages and outplacement services, many organizations have been little help to people who lose their jobs, suffer job stress, face unreasonably demanding bosses, or suffer from physical handicaps or chronic illnesses. Most of the burden falls on individuals and their families. Assistance can and should come from employers, government agencies, educational institutions, and religious organizations.
While the book focuses on the perspectives of people who have been or may be affected by career barriers, the material should be of interest to a broad range of readers --in particular, academics who study careers, practitioners in the fields of training and development, and government officials who set public policy that affects displaced workers.

Based on both fundamental theory and practical experience, After Atlantis identifies a broad range of approaches that will better equip individuals and organizations not only to react in time to change but to become pro-active in creating a positive future for themselves and their organizations. It is a practical field guide to understanding and mastering turbulence within organizations and across the global marketplace.
After Atlantis takes the position that no single activity will assure success. It is grounded in the most advanced, field-tested, and robust theories about innovation and leadership, and will help organizations to construct their future with meaning and to meet the needs of their customers. The international team of contributors includes Peter Beerten and Kaat Exterbille of Belgium, Tom Lyons of Ireland, and Frank Heckman of the United States.
Ned Hamson has been editor of The Journal for Quality and Participation since 1985. His duties as editor there have brought him into close contact with leading organizations, consultants, and practitioners in the fields of quality and participation. Some of the foremost authorities who have contributed to the journal during his tenure include Tom Peters, Dr. W. Edwards Deming, Margaret Wheatley, Peter Senge, George Bush, and Bill Clinton. Mr. Hamson also conducts extensive research on international political economy.
Combines a variety of strategies and approaches for success.
Uses proven methodologies based on the best understanding available.
Information come from a eam of international contributors.

Authoritatively and expertly written, the new seventh edition of Bratton and Gold's Human Resource Management builds upon the enduring strengths of this renowned book. Thoroughly updated, topical and accessible, this textbook explores the theory and practice of human resource management and will encourage your students to reflect critically on the realities of the ever-changing world of work. The new edition truly captures the zeitgeist of contemporary human resource management. With coverage of the Covid-19 pandemic in relation to business ethics, physical and mental wellbeing, inequality and the rise of the gig-economy and precarious work, students will feel connected to the complex issues that face workers, organisations and wider society. This edition also includes expanded coverage on the ever-palpable effects of globalization and technological change and explores the importance of sustainable practice. Students will gain critical insight into the realities of contemporary HRM, engaging with the various debates and tensions inherent in the employment relationship and understanding the myriad of different theories underpinning human resource management. New to this edition: - New 'Ethical Insight' boxes explore areas of current ethical concern in trends and practice - New 'Digital Spotlight' boxes explore innovations in technology, analytics and AI and the impact on workers and organisations - Topical coverage on job design and the rise of the gig economy and precarious work - A critical discussion of the core themes and debates around human resource management in the post-Covid-19 era, including mental health and wellbeing. - A rich companion website packed with extra resources, including video interviews with HR professionals, work-related films, bonus case studies, links to employment law, and vocab checklists for ESL students make this an ideal text for online or blended learning.

Employment Law is the core textbook for the CIPD Level 7 module of the same name. Easy to read, jargon-free and full of case studies and useful examples this fully updated 16th edition provides a thorough grounding in UK employment law and how it applies in practice. This definitive guide covers everything students need know to excel at their studies and begin a successful career as an HR professional. It covers the formation of the Contract of Employment, recruitment and selection, parental rights, discrimination and health and safety in the workplace. There is also essential coverage of unfair dismissal and redundancy. This new edition is completely up to date with the latest cases and legislation including updates to discrimination law and working time. There is also guidance on the legal implications of Brexit such as freedom of movement, workers' rights and the change to procedural arrangements for the final court of appeal in UK cases. Reflective activities, case studies and explore further boxes encourage critical thinking, broader engagement with the topic and a clear understanding of how employment law applies in practice, Online resources include a lecturer guide, powerpoint slides and extra case studies to support learning and enable students to apply the theory in practice.