Co-creation is a major trend in management, yet no one seems to truly know what it is. With numerous examples and a Q&A section, this book explains exactly what co-creation is and how it differs from other forms of collaboration. To do so, it covers three main topics: innovation, trust and commitment. With regard to the first, co-creation creates a sense of psychological security by treating all participants as equals, the most important prerequisite for finding innovative solutions. In terms of trust, co-creation builds on individual strengths. People who believe in each other's abilities trust each other. Lastly, co-creation allows people to arrive at win-win solutions, which is the foundation for taking personal ownership. The book is intended for executives, HR and organizational managers, and those responsible for corporate transformation who want to implement co-creation in a very concrete way, as well as anyone interested in co-creation in general.

The book describes and analyses the new environment for innovation, it does this with an emphasis on yet uncharted regions within the field of practice-based innovation, coming up with guidelines for innovation policy measures needed in order to realise this. While it focuses on these policies it also takes into account multi-actor innovation processes, user-driven innovation, "related variety" and many other aspects; aspects such as, just to name a few: communicating creative processes and distributing practice-based innovation; then there is creativity itself, encompassing new fields of knowledge and expertise. The authors go on to describe value networks, showing how to make practice-based innovations, explaining innovation diffusion and absorptive capacity. The book presents new insights as well as the latest research related to the frequently used term "innovation". Definitions are put forward, giving, by way of examples, a detailed description of concepts we draw upon when using these. Innovation as a concept is constantly being subdivided into increasingly finer distinctions, which, in turn, determine the discourse. The book takes a close look at these, further taking into account the challenges as well as the opportunities inherent in developing practice-based innovation procedures and policies of global importance, never losing sight of advancing long-term effectiveness.

In cross cultural settings, the author suggests it is not enough to know that behavior differs across cultures, but also how differences in values drive behaviors. To truly understand the differences among cultures, one must understand their origins, how they emerged on the world stage, the various economic, political, physical, social, and religious forces that shaped them. This is a unique book in that it traces the antecedents of people's behavior and shows readers why cultures differ and includes suggestions for adjusting to these differences. Engrossing and revealing, Scarborough's book will be essential for corporate management and others involved in international commerce, but also for their counterparts in the public sector, who also understand why it is necessary to get along with people from other cultures in the pursuit of mutually beneficial goals.

Scarborough says, There may be no greater, more significant void in the knowledge of educated adults than cross-cultural understanding. My book advances that understanding by explaining the reasons "why" behavior, attitudes, beliefs, and values differ across specific cultures. Its premise is that people who interact with others with different cultural backgrounds, whether in international or culturally diverse domestic settings, are much better prepared if they understand the reasons why people act, talk, think and feel as they do. Instead of being left with just lessons on behavior, to be learned by rote, readers will be able to rely on a substantive understanding of the cultures and societies in which they find themselves, as well as their own good common sense, and in this way work more productively and harmoniously with their counterparts abroad.

How an organization works is largely a function of what it knows-i.e., the collective knowledge about all aspects of the enterprise, from competitive intelligence to formal systems and policies to the ways in which individuals solve problems and share their expertise. Organizational knowledge is not to be found in manuals and web sites, but in the day-to-day interactions among employees, suppliers, customers, investors, and other stakeholders. How Organizations Remember is based on a 10-month study of a technology firm with locations in three countries (Australia, US, and Ireland); the company has undergone rapid growth and expansion, which have had a profound impact on power structures and organizational culture, and hence, on the ways in which knowledge is created and disseminated. The author discovered that what is remembered is diverse, and of differing value within and across the organization. How knowledge is remembered is equally diverse, and ranges from computer files to cartoons on the wall, from stories to the way objects are placed on a desk. Knowledge is influenced by external influences as well as internal influences; knowledge may become a competitive advantage, but may also contribute to inertia. The book combines theoretical perspectives and empirical findings to generate insights that contribute to both research and practice in organizational learning, innovation, culture, and behavior.

This book promotes an understanding of ageism, discrimination and mistreatment of older adult workers, incorporating an international human rights perspective. The impact of ageism on the mistreatment of older adult workers has not to date been examined in depth through the lens of international human rights instruments, nor has discrimination against older adults in the workplace been framed as a form of elder abuse for research and policy making purposes. This book presents a multi-disciplinary exploration of these themes as they affect work and retirement of older adults. It reflects the view that older people who choose to work into old age should be able to do so in enabling work environments that promote dignity and are free of abuse. The contributing authors come from many disciplines, including law, psychology, social work, business, and international affairs. Many are members of the International Network for the Prevention of Elder Abuse (INPEA), a non-governmental organization with consultative status at the United Nations, and have devoted their professional careers to increase awareness and understanding of elder abuse in order to prevent it. The editors hope that broadening the framework within which elder abuse in the workplace is understood will stimulate further research, policy and program development to address this troubling social problem.

This is a new and completely revised edition of the successful text published in 2000 entitled Core Management. The book provides excellent coverage of the CIPD syllabus for three core areas of the CIPD syllabus.New end of chapter website links are included. The text is written in an easy-to-read style and each chapter is linked to other relevant parts of the book.

Schell and Lanteigne provide a clear, objective, responsible, and readable analysis of the facts of stalking crimes against people in the workplace -- and a practical guide to protecting the organization against them. The authors have taken as their purpose the task of helping to reduce the potential for workplace and personal tragedies. They not only make people aware of the stalking cycle and the stages commonly found in stalking incidents, but they give ways to prevent the cycle from escalating into disaster. Their goal is to help organizations develop policies and strategies to identify and suppress stalking before it's too late. Their book is unique in several ways: it expands on other presentations of the topic; it goes into detail about how stalking victims act and react and why they deny that stalking is happening to them, and it provides clinical insights into the ways stalkers think and behave -- and why.

Schell and Lanteigne differentiate sexual harrassment incidents from stalking. Their theme: If there is a stalking problem, it needs to be identified and corrected early. They detail various interventions proposed by experts in forensic psychiatry, law enforcement and security, and human resource management. With numerous case histories of real-life stalking incidents and responses from victims and their organizations' management, the authors make clear what can go wrong with an inappropriate intervention, and what individuals, businesses, and organizations can do to turn a psychologically devastating and potentially life threatening situation around. Their red flag indicators help readers to understand that a stalking crime may be happening to them. The authors also give readers and their supervisors the resources they need to deal with it. The result is an important contribution to the literature on a growing, extremely dangerous crime in today's organizations, and an essential resource for executives and managers who are compelled to cope with it.

This book explores critical perspectives on ageing in organisations and offers both managerial and workplace practices for dealing with this prominent issue. The collection provides cross-disciplinary research on the discursive and mythological aspects of ageing at work as well as recent studies of the relationship between age and innovation, talent, careers, and workplace transitions. The book brings together authors from Europe, North America and Australia. By addressing current societal challenges and offering insights on ageing at work, this book will be of interest to those involved in human resource management, workplace organisation and the sociology of work.

Explore the evolution, development, and applications of accreditation standards for employee assistance programs! Accreditation ensures private or public sector organizations that an employee assistance program (EAP) has an acceptable level of experience, advisement, and expertise. Accreditation of Employee Assistance Programs examines all facets of EAP accreditation while revealing the council on accreditation (COA) standards. Thorough and focused chapters discuss the value of EAP accreditation to future customers, the development of accreditation standards for employee assistance programs, and the smoothest road to travel to your destination of EAP accreditation. Accreditation of Employee Assistance Programs describes in depth the evolution, development, and applications of accreditation standards for EAPs. Respected authorities discuss the history and outlook of accreditation while providing valuable information on the entire process. Illustrative case studies provide further valuable insight. Accreditation of Employee Assistance Programs explores: the history of accreditation of EAPs in the United States and Canada EAP core technology the best strategies for developing standards for accreditation the COAs employee accreditation process in-depth accreditation case studies the future of credentialing and accreditation in EAPs Thorough and informative, Accreditation of Employee Assistance Programs is of interest to those in employee assistance professions, benefits consultants, human resource managers, and students in the EAP field.

A practical book that takes the reader through the stages of reflective learning for them to apply the method themselves. Increasingly academic programmes are offering experiential learning (as opposed to weighty academic theory) and developing a mature approach to reflection is a fundamental part of the learning process, which this book provides. Takes the reader through the different reflective preferences in a clear and practical way, using templates to aid implementation.

In the knowledge economy, the value of corporations is directly related to their knowledge and intellectual capital. But broaden the perspective a little wider and you begin to see the possibilities: Think of cities, regions, even entire nations, in addition to the public sector. If intangibles and intellectual capital are important to the private sector, they are also important to the productivity and competitiveness of the public sector, and so to communities and nations as a whole. In this book, Editors Ahmed Bounfour and Leif Edivinsson have brought together the best minds in intellectual capital throughout the world to focus on a new and fertile area of research: measuring and managing the intellectual capital of communities. This is a creative and cutting-edge area of research that has the potential to change how public sector planning and development is done. Once there is a clear way to identify where wealth is created in a given region/nation, this process has the potential to reveal a huge knowledge repository in the public sector with a significant but idle potential for collective wealth creation the wealth of nations in waiting.

A pioneering contribution to the professional training literature, this book is designed to help trainers and human resource managers to more effectively manage training programs. The author develops a unified framework for the training function that combines a systems perspective with the experiential learning approach to training efforts. The result is a step-by-step guide to conducting key phases of any training program: pre-assessment, needs analysis, design, implementation, and evaluation. Sims focuses throughout on the principles of good training program design as well as on training for the development of certain pivotal skills, competency levels, and individual differences. No prior knowledge of training procedures and techniques is required to successfully use the concepts introduced.

The author begins by addressing training systems in general and the increasing need for training within the context of global markets and competition. He then discusses how to determine training needs within the individual organization. Subsequent chapters address each phase of the training process in turn. Sims reveals the importance of completing a thorough job analysis before embarking on a training program, shows how to design training programs to fill specific skill and competency needs, and demonstrates how to establish training objectives and determine program content. The experiential learning model is introduced as a viable system for managing the learning process in training in three major areas: the selection of training methods, trainees, and trainers; the development of certain training environments which are more responsive to trainee and trainer learning styles; and the provision of several psychological contracting activities which can facilitate various phases of a training program. Finally, Sims offers a systems analysis approach to the planning, design, and conduct of training program evaluations that includes a thorough discussion of the training audit and cost-benefit techniques. Both the novice and experienced trainer will find this book a comprehensive yet practical guide to the employee training process.

America faces almost unimaginable daunting short-term and long-term challenges on multiple fronts, from financial meltdowns and protracted wars to crises in healthcare, energy, and the environment. The good and important news: the solutions to these challenges lie before us. Contrary to its undeserved reputation, Generation Y or the Millennial Generation is emerging as the right cohort to help our country reestablish itself as a beacon for the world. Millennials come of age as the most connected, aware, and creative generation in history. Their passion for we instead of me sets the tone for a new way, the Gen Y Way, of collaborative synergy and success. But it s going to take more than stimulus packages and short-term thinking. In The Gen Y Way, entrepreneur Jenny Floren draws from her experiences working with this new generation to share her insights into how our country can best prepare the social, cultural, political, educational, and economic environment. From revamping education and incentives to aligning with the wisdom of the workforce, Floren offers up post-partisan prescriptions that will enable Gen Y to systemically and systematically meet and beat the challenges of the 21st Century.

As the field of business coaching has expanded and evolved over the last decade, many different approaches to business coaching have been created. The authors of Coaching that Counts have written a practical, readable guide for developing, delivering and measuring high value business coaching.
Coaching that Counts, combines insights and practical experience about how to achieve transformational change through the strategic application and evaluation of leadership coaching. The book provides expert guidance and is organized into three sections: -
-Part one looks at proven client-centered approach to coach leaders within an organization with a focus on creating value for the individual.
-Part two shows how to effectively manage coaching as a business initiative.
-Part three provides knowledge, ideas and tools to evaluate the monetary and intangible value of coaching.
* Demonstrates how to build accountability into the coaching process
* Breaks new ground by introducing a powerful process for designing, delivering, and measuring coaching
* Presents the combined wisdom of top business coaches

This volume presents selected papers on recent management research from the 20th Eurasia Business and Economics Society (EBES) Conference, which was held in Vienna in 2016. Its primary goal is to showcase advances in the fields of accounting, auditing, marketing, and human resources in emerging economies. This volume is unique in its special focus on empirical research perspectives from countries such as Lithuania, Russia, and the Visegrad Group (the Czech Republic, Hungary, Poland and Slovakia), among others.

This book explores a major media management topic on the basis of case study research conducted in European, US and Brazilian media companies. More specifically, it examines the dynamics of employee engagement, aiming at organizational development through change. The book contemplates the discipline of Media Management through a management lens and focuses on the concept of employee involvement and its value with regard to successfully introducing change and achieving organizational development. It concentrates on providing the necessary information and organizational arrangements from the points of view of media managers and employees and highlights how this involvement can encourage employees to create and innovate. The book is directed towards researchers and students, as well as practitioners/professionals involved with media organizations.

This book focuses on the challenges and changes that new technologies bring to human resources (HR) of modern organizations. It examines the technological implications of the last changes taking place and how they affect the management and motivation of human resources belonging to these organizations. It looks for ways to understand and perceive how organizational HR, individually and as a team, conceptualize, invent, adapt, define and use organizational technology, as well as how they are constrained by features of it. The book provides discussion and the exchange of information on principles, strategies, models, techniques, methodologies and applications of human resources management and technological challenges and changes in the field of industry, commerce and services.

You?re holding a briefcase full of practical tools that can boost your leadership skills and help you identify and develop associates who can move the organization forward. Author Michael L. Ryan is president and CEO of Human Resource Professionals, which helps agencies, companies, and other organizations boost leadership skills and cultivate top talent. In this guide, Ryan leads managers on a quest to become leaders. Through case studies, statistics, and secrets he discovered during a fifty-year career, you can learn how to recruit, attract, and retain excellent employees; create a workplace that encourages employees to motivate themselves; counsel, coach, and constructively resolve conflicts; stay out of trouble with lawyers and government agencies; and communicate effectively in writing, orally, and nonverbally. He also offers insights on becoming a better listener, balancing work and life, and implementing the necessary change to accomplish your goals. While books and manuals sit on a shelf and collect dust, a briefcase is kept handy and carried around. Wear this one out and keep it near you at all times, and you?ll be on your way to becoming a leader and accomplishing business objectives.

Series Information:
Routledge Studies in Human Resource Development

* A unique contribution to the field of leadership specifically and HR and Learning and Development in general. * Shows learning journey an individual must take to become a transpersonal leader. * Draws from advances in leadership thinking that conceive leadership as beyond situational and strategic leadership and instead focused behavioural and spiritual leadership. * Builds on and utilises recent evidence based research by LeaderShape and others on the performance of leaders and on the application of neuroscience research. * Is designed to be engaging and accessible for senior leaders, HR and talent professionals - is practical with real-life case studies and examples from different contexts.

Shows the strong business case for diversity and the deleterious effects of not allowing diversity to take root in organizations by providing a fascinating insight into the case for gender diversity in the professional services, marketing and digital arenas, and the way in which a diversity mindset can be fostered in organizations.