Caring is a nitty-gritty process. Cultivating Common Ground teaches us how to care at work with real life experiences, rather than through conceptual thinking alone. Caring relationships to our work and each other give meaning to our work and provide a powerful source of energy for our organizations. Therefore, we must release relationships from their hiding place in the informal structure of the organization. The way to do that is to work together, to cultivate common ground, in order to make a conscious commitment to hold a life and a task in common. As old structures crumble, we have the opportunity to build caring communities at work. This book explains what went wrong in the first place, names our fears, and provides real-life examples of how to release the power of relationships in the workplace.

Daniel S. Hanson is President of the Fluid Dairy Division of Land O'Lakes, Inc., an instructor at Augsburg College in Minneapolis, and a speaker and author on the subject of organizational change and personal empowerment. Hanson draws on his 30 years experience as a corporate executive for four Fortune 500 companies, his extensive research, and his own life-changing experience to offer practical, hands-on presentations and trainings. He is also the author of A Place To Shine: Emerging From the Shadows at Work, Butterworth-Heinemann, 1996.
"This is a compassionate and powerful call for caring in the workplace. Dan Hanson is right on the mark when he suggests that we need to take courageous steps toward a new, caring workplace. He is one of the best teachers of building community at work you'll ever meet."
--Richard J. Leider, founding partner, The Inventure Group, author,"Repacking Your Bags" and "The Power of Purpose"
"Dan Hanson delves broadly and deeply into the nature of relationships in the workplace. He lays before us the common ground that nourishes results as well as meaning and satisfaction for the human heart and soul. Hanson provides the tools and knowledge we need to cultivate this garden. We are called to fertilize the soil with our own courage."
--Margaret A. Lulic, author, "Who We Could Be at Work"
Addresses the neglected issue of caring relationships in the workplace
Written from real life experiences
Looks at why caring work relationships have traditionally been looked down upon

The need to train consultants in superior client-oriented skills will become a key to success in a growing but highly competitive industry. The Competitive Consultant makes an original contribution to this area through an empirically based model of consultancy roles. At the heart of this very practical '1+7' model is the assumption that the role of expert can only be effectively played when seven additional roles have been mastered, because of the complex and uncertain nature of client-consultant processes. This book will be of value to aspiring and practicing consultants and to their trainers.

As the practice of outplacement counseling continues to evolve, outplacement professionals are increasingly called upon to respond effectively to a rapidly changing set of counseling and business developments. One of the major trends is that the skills and expertise of outplacement practitioners are of value to individuals still employed within corporate organizations as well as to those who have already lost their jobs. Practitioners are designing programs and delivering services in the areas of executive coaching, organization development, internal career management, and more. Another trend is that career management professionals are challenged to provide effective services to an increasingly diverse group of candidates to ensure that they are maintaining the highest professional standards in their service delivery. And more attention is being given to innovative applications of technology to career management services.
As a result of these evolving trends, the need has never been greater for career management professionals to think clearly about the services they deliver, to enhance their own professional development on an ongoing basis, and to respond effectively to changes in the labor market. One of the best ways to accomplish this growth is to fully tap the knowledge and experience of authorities in the field. The contributors to this volume are established industry leaders with demonstrated expertise in their areas of special interest.
This volume is a valuable resource to all those interested in the fields of outplacement and career management-- especially current and "would-be" practitioners. Its contents will benefit candidates receiving career management services and human resources professionals whose organizations provide such services. It is also of interest to those from a variety of academic backgrounds including counseling psychology, organization development, and industrial/organizational psychology. For all of these audiences, this volume assembles practical, state-of-the-art information about important career development topics from a broad range of distinguished practitioners.

Over recent years, many companies have developed an awareness of the importance of an active, rather than passive, approach to wellbeing at work. Whilst the value of this approach is widely accepted, turning theory into effective practice is still a challenge for many companies. The Routledge Companion to Wellbeing at Work is a comprehensive reference volume addressing every aspect of the topic. Split into five parts, it explores different models of wellbeing; personal qualities contributing to wellbeing; job insecurity and organizational wellbeing; workplace supports for wellbeing; and initiatives to enhance wellbeing. The international team of contributors provide a solid foundation to research and practice, including contemporary topics such as architecture, coaching, and fitness in the workplace. Edited by two of the world's leading scholars on the subject, this text is a valuable tool for researchers, students, and practitioners in HRM and organizational psychology.

This major collection examines both the human resource dimensions of environmental management and how environmental management impacts on human resource departments. Contributions from international experts in both academia and business look at current theory and best practice in environmental TQM, education, training and communications. Greening People argues that, if a company is to adopt an environmentally-aware approach to its activities, the employees are the key to success or failure. Realistically, it is only through the energy, performance and personal commitment of each employee within an organisation that business will move towards sustainable industrial development.

Ever wondered what motivation is, and why organizations do not and cannot - until now - measure it? James Sale tackles the question of what motivation is, why we need it and what happens when we don't have it. He defines and measures motivation from an individual, team and, most critically, organizational or workplace point of view and he introduces the reader to the core concepts of how it relates to fundamental issues such as performance and productivity, and its role in a number of key management functions: team building, performance appraisal, leadership development, engagement and change management. Motivation is a core aspect of all people development initiatives and programmes - if we wish them to succeed. Based on over ten years of research into motivation and performance, James created Motivational Maps, the first and only accurate diagnostic tool that describes, measures, monitors and maximizes motivation and performance through an easy, simple to use, online questionnaire that takes only 10 minutes to complete, and which readers have access to. Mapping Motivation, therefore, is the definitive book on motivation, its language and metrics, written by its creator are full of knowledge, insight and practical tips; this will appeal to leaders, managers, HR specialists, trainers, coaches, consultants and visionaries around the world, who wish to engage with people development and productivity in a new, dynamic way.

What is a sustainable career? And how can individuals and organizations develop pathways that lead to them? With current levels of global unemployment and the need for life-long learning and employability enhancement, these questions assume a pressing significance. Offering twenty-eight chapters from leading scholars, the Handbook of Research on Sustainable Careers makes an important contribution to our understanding of sustainable careers and lays the foundation for the direction of future research. With the aim of advancing existing knowledge surrounding the meaning, antecedents and outcomes of sustainable careers, this book discusses the topic from several different angles combining both theoretical and empirical as well as practical insights. Topics include crafting sustainable careers in organizations, merits and challenges of career adaptability, psychological mobility during unemployment and the role of employee adaptability. Students and academics of varied disciplines looking for multidimensional perspectives on sustainable careers will find this to be a worthwhile read. HR professionals, career counsellors and public policy makers will find use in the practical guidance offered in this book. Contributors: T. Aalbers, M.B. Arthur, P.M. Bal, Y. Baruch, C. Bernhard-Oettel, T. Bipp, N. Bozionelos, J.P. Briscoe, M.B.W. Buyken, A. De Coen, N. De Cuyper, S. De Hauw, A.H. De Lange, P. De Prins, A. De Vos, H. De Witte, N. Dries, N. Egold, C. Fleisher, A. Forrier, F. Fraccaroli, A. Froidevaux, J.H. Greenhaus, D.E Guest, D.T. Hall, A. Hirschi, I.M. Jawahar, C. Kelliher, S.N. Khapova, U. Kinnunen, U.-C. Klehe, D. Kooij, M. Latzke, B.S. Lawrence, A. Makikangas, S. Mauno, W. Mayrhofer, A. Milissen, K. Naswall, K. Pernkopf, P.Peters, J. Rantanen, J. Richardson, R. Rodrigues, C. Rohr, R. Schalk, M.M. Schipper, T.M. Schneidhofer, J. Segers, L. Sels, J.H. Semeijn, T.H. Stone, D.M. Truxillo, M. Valcour, L. Van Beirendonck, K. Van Dam, A. Van den Broeck, B. Van der Heijden, R. Van Dick, M. van Engen, J. van Ruysseveldt, S. Vansteenkiste, A.E.M. Van Vianen, T. Van Vuuren, M. Verbruggen, C.J. Vinkenburg, S. Zaniboni, J. Zikic

Sections covered in this book include: defining virtual organizations and implications for human resource management; outsourcing human resources; job analysis and competency assessment; training and development; performance management; compensation; and negotiations.

Burnout results in people feeling exhausted, cynical, detached and hopeless - even depressed and anxious. This book looks at burnout from an individual, group and organisational perspective. It uses anecdotes from the author's life; and examples from literature, poetry and art to bring the subject to life. Based on the latest scientific thinking on burnout and evidence-based ideas, this practical, easy read book gives leaders the knowledge they need to create a psychologically healthy and high performance culture at work. After reading this book, you will understand more about burnout than 90 per cent of the population. You will know what to do to prevent burnout in other people and in yourself. Anti-burnout is an academically rigorous book, written in a friendly, engaging, conversational style. It contains lots of anecdotes, examples from the arts and stories that illustrate and bring to life the practical advice on preventing burnout. Anti-burnout will answer these questions: What exactly is burnout? How does burnout affect individuals, teams and organisations? What causes burnout? How can I understand and support people with burnout? How can I prevent myself from burning out? What are the obstacles to preventing burnout? How does remote working affect burnout? What can I do to create a workplace culture that prevents burnout? This book is helpful because it relates the scientific literature on burnout to real life. Anti-burnout looks at the individual factors in burnout, including personality and mental health. It also looks at how the dynamics of teams and how work is organised relate to burnout. Finally, the book investigates organisational culture, leadership and burnout. This book is essential reading for leaders and managers who want to minimise burnout in people in their organisation. It will also be essential reading for anyone with an interest in mental well-being at work such as occupational health practitioners, researchers and human resource professionals.

Organizations in modern business settings invest significant time and resources into training employees. By implementing new techniques and methods, business training programs can be optimized and contribute to overall competitive advantage. Training Initiatives and Strategies for the Modern Workforce is a comprehensive reference source for emerging perspectives on bringing evaluation training theory into practice, modifying practices based on the experiences of others, and applying new tools to improve trainings and evaluations. Featuring innovative coverage across relevant topics, such as business metrics, return on investment, and transfer of learning, this book is ideally designed for professionals, business educators, graduate students, practitioners and researchers actively involved in business environments.

Most of us believe that every event has a cause and effect. We often feel there is someone or something we can put the blame onto besides ourselves. We may blame everyone from our parents to our bosses. Discouragement and unhappiness are ways of life for many of us.
Now there is a book that addresses these realities.Skills of Encouragement provides opportunities for readers to improve their self-esteem and personal skills through practical exercises.
Learn how to achieve a positive approach to living. Dynamic power is set free when you know how to focus on the positive potential within yourself. The authors have identified the process of encouragement that can produce an exciting, fulfilling and ultimately happy life.

This book fills a gap in the market for a long overdue book on Human Resources Management in the service sector. The focus on human resource management is essential to aid any understanding of the service economy and with increasing numbers of courses focusing on services rather than manufacturing, it is fast becoming a very important and neglected area in terms of textbooks.

This book brings together essays analyzing the impact of sport and physical activity on psychophysical well-being and quality of life, through multidisciplinary and multi-country studies. It discusses how the commercial dimension of sport entertainment and recreational dimension of sport practice have been increasingly brought together in discussions on individual health and well-being, and social integration and participation. It therefore considers the relationship between sports practice, enjoyment of sporting events, sport participation and quality of life. The chapters examine various aspects of the practice of sport for professional and recreational purposes from the perspective of age, life course research, physical education in schools, government investment in sport activities across various stages of life, the rise of sports tourism as a global industry and how social networks and web apps are changing the perception of fitness. This innovative book is of interest to scholars and students of sport science, leisure studies, and well-being research.

Students taking a personnel or human resources management course often do not enter the course bursting with curiosity or unbridled enthusiasm. After all, what kind of excitement can there be in studying how to process payroll, check employment references, or learn about some arcane government regulation? It is unfortunate and ultimately self-defeating if such a mindset about human resources persists, because in today's business world, organizational success and competitive advantage come from the "people" side of the business--a workforce that is highly competent and committed to the success of the organization. The key for students in this field is to learn how to use human resources management (HRM) to achieve this advantage.
It is important for students to learn to identify, develop, and manipulate policies and programs to produce desired outcomes. A wide range of critical HRM experiences are presented in this book as either exercises, applications, or experiments--all designed to help students see the choices available and experience their implications in managing the organization. They also offer examples of how HRM function must operate within a framework of rules and regulations.
More specifically, this book contains over 30 different situations that illustrate both classic and contemporary human resources problems. It covers the entire spectrum of HRM from establishing policies and goals, through job analysis and evaluation, personnel planning, selection and appraisal, to compensation and benefits, training, organizational improvement, and safety and labor relations. Most of the situations described are drawn from the real-life experiences of managing human resources, including several cases from today's headlines.
The case exercises, applications, and experiments are designed to be used as part of regular classroom instruction and can be used with any textbook. The exercises incorporate a number of different learning processes, including case discussions, self-assessments, interviews of others, data analysis, team teaching, testing, experimental observation, program creation and design, role-playing, exercise simulations, training, and participation in experiments. The teacher can use these experiential learning activities to supplement regular classroom instruction; the activities clarify, crystallize, and expand the understanding gained from the lectures.
Of special interest:
* All of the exercises can be conducted during class times or can be used as homework assignments.
* The instructor's manual is organized for easy use with a summary of each case, guidelines for administering each case, plus supplemental or background information.
* An exercise planning table links each exercise with the chapters found in a number of the most commonly used HRM textbooks.
* Most of the cases are based on actual events, drawn from the author's professional or consulting experience or from events first reported in the national media. Each case is intended to replicate and carry a high degree of fidelity to "real world" conditions as fully as possible.
* The experiments in the book are intended to serve as both discovery processes and illustrations of the procedures and rules invoked in developing human resources systems. In many of these experiments, students draw on their own background and perspectives to test out various points of view. The experiments illustrate some of the underlying research that often serves as the basis for HRM policies and procedures.

This book addresses and compensates for the lack of poverty measurement research in China. With regard to the multi-dimensional measurement of poverty, it is clear that the situation of Chinese farmers is problematic in terms of five major aspects: sanitation facilities, health insurance, durable consumer goods, productive assets and modern fuels. Based on these criteria, the book provides a clear direction for policy intervention to comprehensively improve farmers' standard of living and tackle the key problems of poverty alleviation and development in the region. In addition, its analysis of poverty among ethnic minorities, the elderly and children offers valuable reference material for poverty alleviation and the development of special groups.

"Research in Personnel and Human Resources Management" publishes monograph length conceptual papers designed to promote theory and research on important substantive and methodological topics in the field of human resources management. It is considered to be one of the most respectable publications in the field of human resources management and acts as a primary resource to both individuals and series.

Course Overview by Author: Employee benefits refer to compensation other than hourly wage, salary, or incentive payments. Protection programs provide family benefits, promote health, and guard against income loss caused by catastrophic factors such as unemployment, disability, and serious illnesses. Paid time-off policies policies compensate employees when they are not performing their primary work duties, for example, vacation and holidays Accommodation and enhancement benefits promote opportunities for employees and their families Text Overview: Practical approach. Commonly referenced by HR practitioners. Contains 12 chapters, organized into 4 parts: (1) Introduction to Employee Benefits; (2) Retirement, Health Care, and Life Insurance; (3) Services; and (4): Extending Employee Benefits Each chapter contains a chapter outline, learning objectives, key terms, discussion questions, and 2 brief cases.

The Employability Market Orientation (EMO) model, which is more extensive than traditional approaches in the field of personal marketing, along with a questionnaire for its measurement, makes the employee "anti-fragile" behaving as a micro-entrepreneur (workpreneur). It achieves high levels of employability and marketability and low job insecurity. This attitude has consequences for employers such as low employee loyalty and commitment. Thus, HR specialists will be able to develop adequate solutions and methods reducing the effects of retention. The EMO questionnaire contained in the book will allow them to diagnose such attitudes. This book guides readers through the world of the rules of the contemporary labor market with the end of life-long employment, encouraging to have a proactive attitude by both the employee and the employer. Its originality lies in the fact that it focuses on employees who can be adopted, not being victims of flexible human resource management. It is written in an objective manner, supported by reliable research with advanced statistical analysis, and will be of value to researchers of management, the labor market, career counselling, sociologists and work psychologists. Proposed indicators of often imprecise concepts such as mobility and professional flexibility are explored. These concepts will help scholars to conduct research on new phenomena and develop theories of modern organization with disappearing borders and transactional relations.

Workforce diversity refers to a strategy that promotes and supports the integration of human diversity at all levels and uses focused diversity and inclusion policies and practices to guide this approach in work environments. While this concept is not new, publications outlining the programming, curriculum, and degree demands that should exist in universities to promote workforce diversity skill development are missing. Developing Workforce Diversity Programs, Curriculum, and Degrees in Higher Education presents conceptual and research-based perspectives on course, program, and degree developments that emphasize workforce diversity skill development and prepare next-generation leaders for the modern and emerging workforce. Highlighting crucial topics relating to career development, human resources management, organizational leadership, and business education, this edited volume is a ground-breaking resource for business professionals, scholars, researchers, entrepreneurs, educators, and upper-level students working, studying, and seeking to advance workforce diversity learning across a variety of sectors.

This collection of conceptual work and empirical research proposes a multi-dimension framework to describe family business systems and brings new insights to families in the work place.This book is a selection of papers created by contributors for the IESE Business School International Family Owned Business Conference, 2008. It offers a theory of family history and demographic factors that drive the resolution of the issue. It includes conceptual work and empirical study, looking at both theory and practice.Governing a large family of shareholders raises many challenging issues. This collection of conceptual work and empirical research proposes a multi-dimension framework to describe family business systems and brings new insights to families on how they can transfer important values to the next generation of staff.

This volume not only illustrates the research that is being done in the area of human resources in entrepreneurial firms but it raises many issues that exemplify the complexity of the topic. It is not a case of small versus large firms. There are small established firms, small start-up firms and small high growth firms. As pointed out by Alvarez and Molloy these firms differ with established firms dealing with risk while high growth firms deal with uncertainty. These firms vary in ownership based on family ownership, ownership by founder, or some type of privately held stock ownership. These firms also vary based on how they handle people issues: structure versus lack of structure; the traditional HR functional approach versus the use of people management practices; person-job fit versus person- organization fit; ability and work experience versus integrity and conscientiousness; work processes and bureaucracy versus agility and adaptability; tasks versus roles; in-house professionals versus reliance on third-party vendors; traditional pay versus variable pay; short-term orientation of incentives versus long-term orientation of incentives; and many more. We challenge you to pursue this stream of research and to help not only develop theory and conceptual models and pursue empirical research but to also disseminate your information in a way that will help practitioners and owners in all the small and high growth firms.

Over the past few decades, we've seen the discipline known as project management (PM) evolve, and witnessed huge growth in its use by organizations to achieve their goals and objectives. We have also seen a new profession known as business analysis (BA) develop from a variety of work previously performed by project managers, systems analysts, engineers, and other professional roles due to the need to improve the success rates of projects and programs. With the steady evolution and growth of this new role, we've learned that effective PM and BA collaboration can improve success rates dramatically. More recently, thought leaders and industry insiders have begun to recognize the synergies of these roles with the discipline known as change management, and the opportunity for even success. Early indications show the success rates for strategic projects using change management regularly average around 70%. Mastering Organizational Change Management provides a practical model for organizational change professionals, senior business analysts, project and program management leaders, and executives to follow in developing and executing any important change initiatives or major enterprise transformation efforts. It will also show how to measure and analyze the effectiveness of the change initiatives and the activities used to achieve successful results. Key Features * Identifies the internal and external barriers to successful change with a focus on the human factors, and shows how to gain a thorough understanding of the business ecosystem before planning, initiating, or executing any change effort * Condenses the vast number of root causes for change into a few all-encompassing reasons, including scaling back of operations, continuous improvement, facilitating growth, and mergers and acquisitions * Describes four proven frameworks for managing change-ADKAR, IIEMO, AIDA and the Kotter 8-Step Model-and outlines which framework tends to work best given the barriers to change, business ecosystem, reasons for change, and organizational goals * Covers how to develop and execute a winning organizational change management strategy, including tips, techniques, activities, and key stages for ensuring success * Shows how the principles of gamification can dramatically increase employee engagement during a change initiative * Illustrates how to baseline and measure the success of organizational change initiatives, including how to develop and use a change scorecard for predicting the ability of an organization to make a change, and how to use it to re-evaluate throughout the transformation and when it is completed * WAVTM offers various impact assessment tools, a functional complexity matrix, and a change scorecard template to assist practitioners in evaluating, planning, executing, and measuring the success of an organizational change initiative-available from the Web Added ValueTM Download Resource Center at www.jrosspub.com

This book gathers selected theoretical and empirical papers from the 28th Eurasia Business and Economics Society (EBES) Conference, held in Coventry, United Kingdom. Covering diverse areas of business and management in various geographic regions, it highlights the latest research on human resources, management and marketing, among other topics. It also includes related studies that address management and marketing aspects such as telecommuting versus the traditional work environment, the effect of value congruence, promoting product characteristics using social media, perception of terrorism risks, and personal innovativeness and employability.

Human Resource Management (HRM) plays an important and strategic role in the success of international joint ventures. Based on information collected from progressive, successful international joint ventures involving companies such as Chrysler, Ciba-Geigy, Corning, Mitsubishi, and Siemens, the author delivers chapters rich in verbatim quotations from executives and other joint venture employees. Each chapter concludes with a summary of key points that are a guide for attaining excellence in joint ventures. The book will be of special interest to both managers and scholars who seek a fuller view of HRM in international joint ventures.

Evaluating effective joint ventures, the author considers the subtle people dimensions involved in these operations. A special feature of the book is the treatment of human resource management from the interorganizational viewpoint of parent corporations and the joint venture firm. The author addresses such interesting issues as (1) how parent strategic goals influence HRM in the venture, (2) the importance of HRM operational assignments within the JV management contract, (3) the strengths and limitations of various HRM policies and practices, (4) the role of culture, and (5) organizational learning at strategic and operational levels in each venture. Valuable knowledge into best practices for strategic HRM allows practitioners to enhance their joint venture success.