At last, a right up-to-the-minute volume on a topic of huge national and international importance. As governments around the world battle voter apathy, the need for new and modernized methods of involvement in the polity is becoming acute. This work provides information on advanced research and case studies that survey the field of digital government. Successful applications in a variety of government settings are delineated, while the authors also analyse the implications for current and future policy-making. Each chapter has been prepared and carefully edited within a structured format by a known expert on the individual topic.

This book is a study of Britain as a capitalism poised between American and European models. It explores themes of legitimation, denial and opportunism via a series of substantial case studies framed by a reinterpretation of Thatcherism's economic contexts and a critical assessment of New Labour.

A thrilling behind-the-scenes exploration of how governments past and present have been led astray by bad data - and why it is so hard to measure things and to do it well.

Our politicians make vital decisions and declarations every day that rely on official data. But should all statistics be trusted? In BAD DATA, House of Commons Library statistician Georgina Sturge draws back the curtain on how governments of the past and present have been led astray by figures littered with inconsistency, guesswork and uncertainty.

Discover how a Hungarian businessman's bright idea caused half a million people to go missing from UK migration statistics. Find out why it's possible for two politicians to disagree over whether poverty has gone up or down, using the same official numbers, and for both to be right at the same time. And hear about how policies like ID cards, super-casinos and stopping ex-convicts from reoffending failed to live up to their promise because they were based on shaky data.

With stories that range from the troubling to the empowering to the downright absurd, BAD DATA reveals secrets from the usually closed-off world of policy-making. It also suggests how - once we understand the human story behind the numbers - we can make more informed choices about who to trust, and when.

Why can some interest groups influence policy-making while others cannot? Even though this question is central to the study of politics, we know little about the factors explaining interest group influence. Understanding lobbying success should be of particular concern to scholars of European politics since the European Union constitutes a promising political opportunity structure for organized interests. This book sheds light on the impact of interest groups on European policy-making and makes a major contribution to the study of both European Union politics and interest groups more generally. Kluver develops a comprehensive theoretical model for understanding lobbying success and presents an extensive empirical analysis of interest group influence on policy-making in the EU. The book relies on a large, new, and innovative dataset that combines a wide variety of data sources including a quantitative text analysis of European Commission consultations, an online survey of interest groups, information gathered on interest group websites, and legislative data retrieved from EU databases. This book analyzes interest group influence across 56 policy issues and 2,696 interest groups and shows that lobbying is an exchange relationship in which the European institutions trade influence for information, citizen support and economic power. Importantly, this book demonstrates that it is not sufficient to solely focus on individual interest groups, but that it is crucial how interest groups come together in issue-specific lobbying coalitions. Lobbying is a collective enterprise in which information supply, citizen support, and economic power of entire lobbying coalitions are decisive for lobbying success.

This book provides a wealth of empirical material to understand key aspects of EU governance including its plurality of actors and policy making modes and its functioning during crisis management. Authored by legal scholars and political scientists, it presents new research and insights on the role of EU agencies in the context of the Euro and migration crises. Specifically, the contributions assess why the crises have led to the creation of new EU agencies and what roles these agencies have performed since their inception; how the crisis, notably the migration crisis, has impacted on existing EU agencies; how EU agencies have shaped the policies during and after the crises; and, how the crisis has affected the accountability of EU agencies. This book is essential in understanding the intricacies of EU crisis management and the specific role of EU agencies therein, as well as EU governance more broadly. Chapter 9 is available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.

This book critically surveys a decade of disasters in Otautahi Christchurch. It brings together a diverse range of authors, disciplinary approaches and topics, to reckon with the events that commenced with the 2010-2011 Canterbury earthquake sequence. Each contribution tackles its subject matter through the frame of Critical Disaster Studies (CDS). The events and the subsequent recovery provide a once-in-a-lifetime opportunity to learn from a series of concatenating urban disasters in order to prepare us for our future on an urban planet facing unprecedented environmental pressures. The book focuses on the production of vulnerability, the human dimensions of disaster, the Indigenous response to disasters and the practical lessons that can be drawn from them.

This book provides the first book-length study of the political and economic ideas of the British left's Alternative Economic Strategy in the 1970s and early 1980s. Discussing the AES's approaches to capitalism, the nation state and the working class, it argues that existing academic accounts have significantly overstated the radicalism of the strategy. Perhaps more notable, especially in the light of its stated 'revolutionary' aims, was the extent of its moderation - its continuities with post-war Labour revisionism, its marked reluctance to look beyond the market economy, the degree of its preoccupation with Britain's global-economic status, and its inability to break with Labourist politics of class co-operation in the national interest. While the book argues that the AES was the last 'class politics' socialist initiative in mainstream British politics, it also explores the ways in which its ideas perhaps prepared the way for New Labour in the 1990s, and its relationship with 'Corbynism' since 2015.

This book traces the origins, life and death of Administrative Science in Italy as an academic discipline between the nineteenth and twentieth centuries. It does so by combining the study of ideas, institutional history, intellectual history and social history. The Faculty of Law first introduced Administrative Science in 1875, with the aim of providing the elite with the necessary tools to distribute wealth more equally, to take care of the population and, thus, to make the young Italian State more legitimate in the eyes of the emerging masses. Law and social sciences were merged with the aim of increasing reforms, including that of creating a State of Happiness for all citizens. Throughout its 70-year existence, Administrative Science was deprived of its contents and scientific independence, and academically overshadowed by Administrative and Public law. Finally, although the liberal elites discarded the reformer project of Administrative Science even before Fascism turned everything upside down, most of the original traits of this knowledge were absorbed into Fascist corporate and totalitarian structures.

Introducing the institutional logics perspective to street-level analysis, this book examines how street-level workers deal with the institutional logics that guide their organization - whether they follow or challenge them. While doing so, the book develops a theoretical framework to study street-level workers' institutional agency within organizations from different institutional backgrounds. The book conceptualizes street-level workers as institutional entrepreneurs and presents an original process model to capture deinstitutionalization efforts in street-level discourse. This ordinal model accounts for embedded agency and institutional entrepreneurship as well as for more gradual moves towards deinstitutionalization through the hybridization of institutional logics. The author tests the model empirically using interview data and discusses how street-level workers diverge from the institutional logic of their organization in almost two thirds of their statements, indicating a tendency towards institutional entrepreneurship. The book finally combines two literature strands: institutionalism and implementation research, showing how street-level workers may be perceived as institutional entrepreneurs. This book will appeal to students, scholars, and researchers of political science, public policy, public administration, and organizational studies, as well as to practitioners and policy-makers interested in a better understanding of institutional entrepreneurs, street work, and the institutional logics perspective.

This book examines the evolution of the EU's Common Security and Defence Policy (CSDP) from its inception in 1998 to the present day. Using the theoretical framework of historical institutionalism, it examines both the successes and failures of the CSDP. Drawing on a series of interviews with officials and researchers from various EU institutions, NATO, and diplomatic missions of EU member states, it assesses what has instigated changes in the CSDP, and why some events have proven more determining and influential than others. The book reviews six crises that have shaped the CSDP, including the Yugoslav Wars, the Second Gulf War, the Libyan campaign, the Ukrainian crisis, the Syrian crisis, and Brexit, in order to understand how real-life events have influenced policy. In this context, the book defines the term 'European Strategic Autonomy' dynamically, as the residual effect of negotiation over time. It will appeal to government officials and policymakers, as well as students and scholars of European politics and international relations.

This open access book is a nuanced introduction to Forced Migration Studies and a toolkit for faculty and undergraduate students, with a special emphasis on community-engaged learning. Experts from the social sciences, humanities, arts, and experimental sciences offer interdisciplinary perspectives to translate critical analysis into concrete action. The collection highlights activists, artists, and educators who have initiated projects in cooperation with and for the benefit of populations affected by migration and displacement. Together, these contributions powerfully articulate the relevance of the liberal arts and social sciences in preparing students to meet increasingly interconnected global challenges such as forced migration, climate change, and Covid-19.

Policy knowledge derived from data, information, and evidence is a powerful tool for contributing to policy discussions and debates, and for understanding and improving the effectiveness, efficiency, and equity of government action. For decades, politicians, advocates, reformers, and researchers have simultaneously espoused this value, while also paradoxically lamenting the lack of impact of policy knowledge on decision making, and the failure of related reforms. This text explores this paradox, identifying the reliance on a proverb of using policy knowledge to supplant politics as a primary culprit for these perceived failures. The evidence in this book suggests that any consideration of the role of policy knowledge in decision making must be considered alongside, rather than in place of, considerations of the ideologies, interests, and institutional factors that shape political decisions. This contextually rich approach offers practical insights to understand the role of policy knowledge, and to better leverage it to support good governance decisions.

A unique study of public service evolution in the 15 post-soviet countries from independence to date. It reveals the diversity in their transformation shaped by historical and cultural traditions and the soviet legacy they inherited, as well as by the impact of the political will of ruling elites, all of which influenced the socio-economic and governance models these countries adapted. Its value lays with the fact that it is a collaborative outcome of prominent practitioners, who actively participated in the transformation process, and leading scholars representing all 15 post-soviet countries. It is valuable addition to the body of knowledge of public administration, allowing for improved understanding of the complexity and depth of change that has taken place over the past 30 years. It provides an in-depth analysis of the public service reform process; a subject relevant to the countries of the Region and beyond.

With recent advances and investment in artificial intelligence, are we on the verge of introducing virtual public servants? Governments around the world are rapidly deploying robots and virtual agents in healthcare, education, local government, social care, and criminal justice. These advances not only promise unprecedented levels of control and convenience at a reduced cost but also claim to connect, to empathise, and to build trust. This book documents how-after decades of designing out costly face to face transactions, investment in call centres, and incentivising citizens to self-service-the tech industry is promising to re-humanise our frontline public services. It breaks out of disciplinary silos and moves us on from the polarised hype vs. fear discussion on the future of work. It does so through in-depth Q-methodology interviews with a wide range of frontline public servants, from doctors to librarians, from social workers to school receptionists, and from police officers to call handlers. The first of its kind, this book should be of interest across the social sciences and to anyone concerned with how recent measures to digitise and automate our services are paving the way for the development of full-blown AI in frontline work.

This book provides readers with fresh new theoretical tools to better understand how sociopolitical actors (from governmental institutions to ecological NGOs; from local residents to multinational companies) clash about transport initiatives. It questions both the dominant understanding of what is geopolitics and conventional conceptions in transport geography used by transport planners. Drawing on a structuralist approach and addressing the capital notion of 'political control of mobility', it demonstrates how transport geopolitics, by being more inclusive of all modes of transport and all scales of analysis, may help prepare transport diplomacy in a time of critical global and local turbulences. It offers a valuable resource for research and teaching in the fields of transport studies, land-use planning, conflict studies, human geography and politics, presenting insightful theoretical material and concrete transport conflict examples to support teaching about territorial conflicts, political governance and transport political geography.

This edited volume discusses digital democracy at the local level in Europe. Contrasting the political discourse surrounding participatory digital democracy with actual experiences of implementation, the book provides a wholistic view of digital democracy across Western, Central, and Eastern Europe. The book is divided into three parts. Chapters in Part I analyze discourses about participatory democracy in Europe. Chapters in Part II provide case studies of digital democracy practices at the local level in the EU. Chapters in Part III discuss the risks and challenges associated with digital democracy. Written by a panel of international, interdisciplinary experts, this volume will be of interest to researchers, students, and practitioners across public administration, political science, economics, management, and sociology.

Jayasuriya explores the dynamics of a new social agenda conceived within the boundaries of neo liberalism. The enhanced focus on issues such as poverty through strategies of inclusion, and frames new terms of engagement for social policy, different from that which existed in the terrain of the post war welfare state. The author argues that this represents a form of neo liberal sociability built around a diverse complex of welfare reform extending from the advanced industrial states to East Asia, all of which creates a new social contract within a market model.

Globalization is an irresistible force. Given the high stakes at hand - for stability, continued growth, and the future of our planet - it is more important than ever that China gain a deeper understanding of the rest of the world, and that the rest of the world also comes to a clearer understanding of China. This book focuses on globalization and China's evolving role in the world, offering unique perspectives on a remarkable period, which saw the global landscape reshaped by China's continued rise, intensifying great power competition, and a deadly pandemic. The essays center on three interconnected themes - China's remarkable development under the Reform and Opening-up policy, China's deepening integration into the global economy and rise in a multipolar world, and the quest to reinvigorate global governance and multilateralism to address the pressing global challenges of the 21st century. These insights are useful for academics, policymakers, students, and anyone trying to deepen their understanding of China's development and role in making globalization work for our multipolar world.

This book is an up-to-date analysis of the issues facing the future of the social work profession in the face of rising political authoritarianism, economic inequality and insecurity, class and racial conflicts, fiscal pressure and the COVID-19 pandemic. It provides an account of how these factors interact, and what their consequences are for policy and practice. Reflecting the author's experiences in Europe and Commonwealth countries, the book is international in its scope and analysis. It is suitable for professionals and students alike, and will also be relevant for social policy academics and researchers.

This book is about the function and use of official statistics. It welcomes the aspiration for official statistics to be an indispensable element in the information system of a democratic society, serving the government, the economy and the public with data about the economic, demographic, social and environmental situation. The book identifies the political role of official statisticians, who decided what gets measured as well as how it is measured. While thousands of official statistics are published every year, and some are quoted by politicians, used by policy-makers or reported in the media, the authors observe that, in the main, official statistics do not feature much in everyday lives of people and businesses. The book concludes with suggestions for more that should be done, especially in the context of improving wellbeing and helping meet the worldwide set of sustainable development goals set for 2030.

This book seeks to consistently explain the role of ideas and institutions in policy outcomes, and addresses the problem of how resource nationalism causes a deficit of public accountability in oil producing countries from Latin America and the Caribbean. The authors present a causal mechanism linking ideas and policy outcomes through institutional arrangements, focusing on policy design to describe the role of instruments selection and combination in improving or reducing public accountability through agenda setting, policy formulation, cross-sectorial coordination and political interplays.

This volume explores the impact of the COVID-19 pandemic on the health, safety, and socioeconomic well-being of community residents of selected countries around the world. It is built on an overarching framework of studying community well-being, applied here to the analyses of one of the most significant crises of our time. Most important are the lessons learned from the experiences in these countries - including insights and recommendations on how to mitigate future pandemics. Building on years of research, each chapter is written by an accomplished scholar with interests and expertise on various assessments of community well-being development in the country of study. The authors share cases and analyses, and highlight failures and successes; they offer sound policy recommendations on how to restore the health, safety, and multidimensional wellness of community residents, and how to decrease the likelihood and impact of future crises. Some of the policy recommendations in this multi-country compendium can be used to assist crisis prevention and recovery, beyond pandemics. The volume shows how the lessons learned and shared from community responses to the pandemic can provide critical and useful policy insights to shape best practices in mitigating other disasters like hurricanes, floods, earthquakes, tornadoes, wars, riots, acts of domestic and international terrorism, weapons of mass destruction and industrial accidents. This is a must-read for researchers across the social sciences, health sciences, and management studies, and for government and non-government professionals involved in community health and well-being.

This book is the first of its kind about healthcare reform efforts in Kazakhstan since its independence within the context of the public sector reform movement. The book provides a brief background of Kazakhstan and its Soviet legacy and the country's efforts to modernize the health system, before creating an overview of the existing system, the reforms since independence, and the future of healthcare in Kazakhstan. This book will be of interest to policymakers, analysts, and development economists.

This Handbook is a comprehensive anthology of up-to-date chapters contributed by current researchers in budget forecasting. Editors Daniel Williams and Thad Calabrese had previously found substantial deficiencies in public budgeting forecast literature with current research failing to address such matters as practices related to forecasting expenditure factors, the consequences of forecast bias, or empirical examination of the effectiveness of many deterministic methods actually used by many governments. This volume comprehensively addresses the state of knowledge about budget forecasting for practitioners, academics, and students and serves as a comprehensive resource for instruction alongside serving as a reference book for those engaged in budget forecasting practice.

This book provides an overview of the rapid development Beijing has seen in a wide range of areas in 2018, both in itself and as an integral part of a larger region, as China's economic development continues to improve in overall quality and regional coordination. General reports on progress Beijing made and problems it faced in 2018 in improving its economy, public services, and municipal and community governance, urban planning, and funding for innovations are followed by case studies that look at best practices and how they can be applied towards promoting coordinated development of the Beijing-Tianjin-Hebei region. The strategy features prominently in the outlook contributors present for the greater metropolitan area of Beijing for 2019. This book is a valuable source of reference for anyone trying to gain a better understanding the what, how, and why in relation to one of the world's fastest growing mega-cities.