Niall Sinclair, a well-known official in the Canadian Government and in Knowledge Management, presents an innovative way to circumvent the inflexibility of government bureaucracy to drive successful knowledge management initiatives in the public sector. Sinclair proposes a technique that has been proven to work in his own governmental area of 20,000 employees that enables executives and professionals, especially those in government and public institutions, to implement KM programs successfully and circumvent KM critics.

"Theories of Democratic Network Governance" aims to renew and refocus the political and scholarly debate on the use of governance networks in public policy making by raising and answering a series of questions about the dynamics of governance networks, the conditions for governance network success and failure, the forms and functions of metagovernance (defined as the regulation of self-regulating networks) and the democratic implications of network governance. In an attempt to answer these pressing questions, the contributors draw on a wide range of theoretical approaches within governance network theory, institutional theory and democratic theory.

This practically-focused text presents a hands-on guide to making biometric technology work in real-life scenarios. Extensively revised and updated, this new edition takes a fresh look at what it takes to integrate biometrics into wider applications. An emphasis is placed on the importance of a complete understanding of the broader scenario, covering technical, human and implementation factors. This understanding may then be exercised through interactive chapters dealing with educational software utilities and the BANTAM Program Manager. Features: provides a concise introduction to biometrics; examines both technical issues and human factors; highlights the importance of a broad understanding of biometric technology implementation from both a technical and operational perspective; reviews a selection of freely available utilities including the BANTAM Program Manager; considers the logical next steps on the path from aspiration to implementation, and looks towards the future use of biometrics in context.

In the knowledge economy, the value of corporations is directly related to their knowledge and intellectual capital. But broaden the perspective a little wider and you begin to see the possibilities: Think of cities, regions, even entire nations, in addition to the public sector. If intangibles and intellectual capital are important to the private sector, they are also important to the productivity and competitiveness of the public sector, and so to communities and nations as a whole. In this book, Editors Ahmed Bounfour and Leif Edivinsson have brought together the best minds in intellectual capital throughout the world to focus on a new and fertile area of research: measuring and managing the intellectual capital of communities. This is a creative and cutting-edge area of research that has the potential to change how public sector planning and development is done. Once there is a clear way to identify where wealth is created in a given region/nation, this process has the potential to reveal a huge knowledge repository in the public sector with a significant but idle potential for collective wealth creation the wealth of nations in waiting.

This book explores the extent to which a transformation of public employment regimes has taken place in four Western countries, and the factors influencing the pathways of reform. It demonstrates how public employment regimes have unravelled in different domains of public service, contesting the idea that the state remains a 'model' employer.

This book analyzes behavioral distortions in public schools and delineates outcome-based performance measurement systems that can prevent and mitigate them. An instrumental view of dynamic performance management (DPM) is used to support the endeavor by identifying how performance drivers affect end results of outcome and output, how end results affect strategic resources, and how strategic resources and benchmarks define the dynamics of performance drivers. This approach is also used to promote a shift from an output-oriented to an outcome-oriented view in performance management, with the aim of achieving sustainable results in the long term. The book also includes a comprehensive literature review at the end of each chapter, intended to strengthen readers’ knowledge and encourage further research. Given its scope, the book will appeal to graduate students in public management, researchers in performance management, system dynamics, and education, and decision-makers in public schools.

This comprehensive introductory text starts by charting the origins and evolution of the shift from public administration to public management and moves on to assess the main theories and debates about its character, benefits and problems. After consideration of the party political issues and debates and continuities and discontinuities between the approaches of Thatcher, Major and Blair, the core of the book assesses the main dimensions of change in the organization and content of public sector organization and activity.

This book discusses how the methods and mindsets of design thinking empower large organizations to create groundbreaking innovations. Arguing that innovations must effectively tackle so-called "wicked problems," it shows how design thinking enables managers and innovators to create the organizational spaces and practices needed for breakthrough innovations. Design thinking equips actors with the tools and methods for harnessing the creative tensions inherent in pluralist, often conflicting disciplinary approaches. This, however, requires the transformation of contemporary organizational cultures away from monolithic, integrated models (or identities) toward more pluralist, dynamic and flexible institutional identities. Based on real-world cases from a wide range of organizations around the globe, the book offers managers and innovators practical guidance on initiating and managing the cultural transformations required for effective innovation.

Many higher education academics and administrators have only vague notions about how the federal government makes regulations governing colleges and universities in the United States, and yet these regulations control many important aspects of the operation of these institutions. What happens after legislation affecting higher education is signed into law? How are specific provisions implemented-especially when the statute's details are unclear? And who determines the details of the programs that a particular law has authorized? In this concise and informative book, higher education policy expert Rebecca S. Natow explores the how and why of the federal regulatory policymaking process as it pertains to higher education, financial aid, and student loan debt. Drawing on in-depth interviews with policy and higher education actors, as well as an extensive review of specific regulations and documents, Natow explains who influences higher education rulemaking and how their beliefs and surrounding contexts guide the policies they enact. She also examines the strategies and powers employed during the process, reveals how technology affects the creation of higher education rules, delves into the multifaceted implications of regulation for students and institutions, and discusses future prospects for higher education rulemaking. The first comprehensive, research-based account of this important policymaking process, Higher Education Rulemaking will serve as a valuable resource for scholars, researchers, policymakers, and higher education professionals.

This book provides a comprehensive overview of smart ports and remote technologies in the maritime industry. It demonstrates how modern advances in artificial intelligence and robotics have transformed the shipping industry, and assesses the impact of this technology from a law and governance standpoint. The book covers a range of topics including port autonomous operations systems, cybersecurity, big data analytics, digitalization and blockchain to throw light on the opportunities and benefits of these new technologies in improving security and safety. It also considers the challenges and threats of their application. It concludes by examining the trajectory of national and international regulatory developments. The book will appeal to scholars and students of maritime technology, law and governance, as well as practitioners and policymakers. Chapters 8, 19 and 20 are available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.

This book presents the main theoretical foundations behind smart services as well as specific guidelines and practically proven methods on how to design them. Furthermore, it gives an overview of the possible implementation architectures and shows how the designed smart services can be realized with specific technologies. Finally, it provides four specific use cases that show how smart services have been realized in practice and what impact they have within the businesses. The first part of the book defines the basic concepts and aims to establish a shared understanding of terms, such as smart services, service systems, smart service systems or cyber-physical systems. On this basis, it provides an analysis of existing work and includes insights on how an organization incorporating smart services could enhance and adjust their management and business processes. The second part on the design of smart services elaborates on what constitutes a successful smart service and describes experiences in the area of interdisciplinary teams, strategic partnerships, the overall service systems and the common data basis. In the third part, technical reference architectures are presented in detail, encompassing topics on the design of digital twins in cyber physical systems, the communication between entities and sensors in the age of Industry 4.0 as well as data management and integration. The fourth part then highlights a number of analytical possibilities that can be realized and that can constitute or be part of smart services, including machine learning and artificial intelligence methods. Finally, the applicability of the introduced design and development method is demonstrated by considering specific real-world use cases. These include services in the industrial and mobility sector, which were developed in direct cooperation with industry partners. The main target audience of this book is industry-focused readers, especially practitioners from industry, who are involved in supporting and managing digital business. These include professionals working in business development, product management, strategy, and development, ranging from middle management to Chief Digital Officers. It conveys all the basics needed for developing smart services and successfully placing them on the market by explaining technical aspects as well as showcasing practical use cases.

This book explores a new model for addressing the central issue of environmental and other collective actions. An alternative to the classical models: central authority, privatization, and self-governance, it has provisionally been named "expert and scholar-based-" or "knowledge-driven governance". The book also identifies seven working rules (or design principles) for successful knowledge-driven governance, and argues that the more strictly these rules are abided by, the more successful this model of governance becomes. Lastly, it demonstrates that in addition to Lindblom's observed intellectually guided society and preference-guided/volition-guided society, there may be the possibility of a knowledge-driven society in which knowledge or intellect plays a greater role. The results obtained are supplemented by numerical calculations, presented as tables and figures. This book is intended for graduate students, lecturers and researchers working in environmental management, environmental science and engineering, sustainable development, collective action, and public administration.

The world of policy represents the confluence of a number of intellectual strands in which the clinician brings science together with intuition, and uses his or her experience to interpret the evidence and make recommendations for treatment. This important volume brings together leading scholars to explore the "how" of thinking about policy--the questions, values, judgments and experience the analyst brings to bear.

This timely Handbook unpacks the underlying common factors that give rise to corrupting environments. Investigating opportunities to deliver ethical public policy, it proposes strategies for building integrity and diminishing corruption in public administration. Beginning with an exploration of contemporary global trends in public administration and its vulnerability to corruption today, this Handbook sheds light on the avenues for corruption to access health care, education and local government sectors, as well as the effects of corruption on environmental protection, policing and the justice system and border administration. Employing an international approach, chapters consider how different national administrative environments shape corruption, and how governments seek to eradicate the unique problems that it poses. It concludes by scrutinizing the responses taken by public administrators in dealing with corrupt activities and highlighting opportunities to build integrity in the future. Featuring both theoretical illuminations and real-word insights, this Handbook is key reading for academics and researchers of public administration and management. Policymakers will also benefit from the proposed strategies for tackling public administrative corruption and building integrity. Contributors include: E. Butkevicien , M. Camerer, E. David-Barrett, G. De Graaf, M. Fotaki, G. Fuller, A. Goldsmith, A. Graycar, D. Harris, M. Heide, S.P. Heyneman, M. Howlett, L.W.J.C. Huberts, S.K. Ivkovic, D. Jancsics, A. Jiang, M. Johnston, M.W. Katusiimeh, N. Kirby, E. Kolthoff, C. Lui, M. Macaulay, G. Marcetic, T. Minh Le, V. Morkevi ius, G. Mugellini, T. Oberman, B.J. Palifka, M. Pyman, J.S.T. Quah, T.H.S. Rice, B. Sarican, A. Shaipov, W. Slingerland, K. Smith, R.G. Smith, A.R. Timilsina, E. Vaidelyt , Z. van der Wal, A. van Montfort, T. Vian, S.R. Vidli ka, J.-P. Villeneuve, L. Vyas, R. White, A.M. Wu, A. Yates

Winner of the "Textbook Excellence Award" from the Textbook and Academic Authors Association. Provides state-of-the-art tools for best practice in the procurement of services at state and local levels, from initial stages through to completion. Includes lively case studies and research conducted with state and local agencies across the United States, providing management advice and tips on compliance to reduce costs, select the best-qualified contractors, manage contractors' performance, and prevent corruption and waste. Contains 18 all-new best-practice documents as well as updated methodologies and templates including but not limited to: a full-length and short-form Request for Proposal (RFP), a full-length and short-form Pro Forma Contract (PFC), letter contracts, a sample estimate at completion, a contract amendment template, and a form for evaluation of proposals. Several additional resources for practitioners are available online, including PowerPoint slides.

In his academic work, Robert Higgs has dissected the government's shrewd secret excesses that lead to the Welfare State, the Warfare State, and the Administrative State. For several decades he has unstintingly chronicled the federal, state, and local governments' malfeasance in these many areas of life that all levels of government have intruded upon without Constitutional mandate. In this book, however, are essays that show a whimsical, introspective, and personal side of this world renowned scholar. From the myth that the government has derived its powers from the consent of the governed to the role of independent experts in formulating monetary and fiscal policy; from the government's duplicity in announcing the unemployment rate in a given month to how the state entraps us, if you want to see a true polymath at work, these lofty, serious, sad, and illuminating essays will educate you beyond what you had thought possible about life, liberty, and the economy.

What is the point of introducing and executing a policy, programme or project in the lifecycle of an organisation if no forethought has been given to how the success, failure or progressof the exercise will be periodically examined? Both private and public sector organisations need to be responsive to the expectations of their internal and external stakeholders to demonstrate that their performance not only yields the desired results in terms of the "bottom line" but also that those results have integrity, i.e. what was planned is reflected in their processes and in what was eventually achieved. Monitoring and evaluation of policies, programmes and projects examines the key concepts and practices involved in performance tracking and evaluation. Monitoring and evaluation of policies, programmes and projects has drawn from the diverse experiences and expertise of the authors as well as from practical insights gained from practitioners and teaching students at various training courses, nationally and internationally. The balance between theory and practice makes it easy to understand and apply in the workplace, for the achievement of improved results. In this second edition, chapters have been expanded and re-focused to address emerging trends, and new chapters have been added to address institutionalising monitoring and evaluation to make it more participatory. Monitoring and evaluation of policies, programmes and projects remains both a conceptual text and an academic resource for university students, particularly those in management and public administration, as well as a reference work for practitioners and decision-makers in public and private sector organisations.

The use of information and communication technologies to support public administrations, governments and decision makers has been recorded for more than 20 years and dubbed e-Government. Moving towards open governance roadmaps worldwide, electronic participation and citizen engagement stand out as a new domain, important both for decision makers and citizens; and over the last decade, there have been a variety of related pilot projects and innovative approaches.

With contributions from leading researchers, Charalabidis and Koussouris provide the latest research findings such as theoretical foundations, principles, methodologies, architectures, technical frameworks, cases and lessons learnt within the domain of open, collaborative governance and online citizen engagement. The book is divided into three sections: Section one, "Public Policy Debate Foundations," lays the foundations regarding processes and methods for scoping, planning, evaluating and transforming citizen engagement. The second section, "Information and Communication Technologies for Citizen Participation," details practical approaches to designing and creating collaborative governance infrastructures and citizen participation for businesses and administrations. Lastly, the third section on "Future Research Directions of Open, Collaborative ICT-enabled Governance" provides a constructive critique of the developments in the past and presents prospects regarding future challenges and research directions.

The book is mainly written for academic researchers and graduate students working in the computer, social, political and management sciences. Its audience includes researchers and practitioners in e-Governance, public administration officials, policy and decision makers at the local, national and international level engaged in the design and creation of policies and services, and ICT professionals engaged in e-Governance and policy modelling projects and solutions.

From a leading constitutional scholar, an important study of a powerful mode of government control: the offer of money and other privileges to secure submission to unconstitutional power. The federal government increasingly regulates by using money and other benefits to induce private parties and states to submit to its conditions. It thereby enjoys a formidable power, which sidesteps a wide range of constitutional and political limits. Conditions are conventionally understood as a somewhat technical problem of "unconstitutional conditions"-those that threaten constitutional rights-but at stake is something much broader and more interesting. With a growing ability to offer vast sums of money and invaluable privileges such as licenses and reduced sentences, the federal government increasingly regulates by placing conditions on its generosity. In this way, it departs not only from the Constitution's rights but also from its avenues of binding power, thereby securing submission to conditions that regulate, that defeat state laws, that commandeer and reconfigure state governments, that extort, and even that turn private and state institutions into regulatory agents. The problem is expansive, including almost the full range of governance. Conditions need to be recognized as a new mode of power-an irregular pathway-by which government induces Americans to submit to a wide range of unconstitutional arrangements. Purchasing Submission is the first book to recognize this problem. It explores the danger in depth and suggests how it can be redressed with familiar and practicable legal tools.

Working to demystify the enigmatic process behind unexpected policymaking, this important book proposes to understand the significance of meaning struggles and the uncertainty provoked by the multiple pressures in governmental decision making. Using the French case, where the government shifted position 3 times before banning hydraulic fracturing, The Politics of Meaning Struggles addresses the wider phenomenon of governmental shifts in policy decisions through a new perspective, a pragmatist constructivism approach. This controversial governmental U-turn is thoroughly analysed through the meticulous reconstitution of multiple debates which took place not only in the public arena but also in the privacy of government. Based on 3 years of investigation and 52 lengthy qualitative interviews across the hierarchical levels of the bureaucracy including former ministers, and through exclusive access to the archive of Prime Minister, the authors allow us to better understand the complexity and uncertainty in the policy process, which has yet to be explained by classical theories, frameworks and concepts. It builds from the oversights of existing policy approaches to create a more comprehensive understanding as to why State decisions, pressured by power struggles and mutating proposals, are never written in advance. > Working towards gaining a better grasp of the complexity and diversity of public policies, this insightful book will be invaluable to public policy students and scholars. It will also be particularly useful to policy makers working within the gas industry and wider governmental roles that involve policy and decision making.

Offering essential interpretations of the surge in recent literature on strategy and public management, this timely and insightful Handbook includes contributions from some of the key figures in the field, focusing on concepts such as strategic management, strategic planning, and strategizing for public purposes. Providing an in-depth examination of strategic public management as a key topic in public management and governance, this Handbook considers the interconnections between strategy, public value, and the state, and the challenges of strategizing collaborative governance. Chapters discuss the role of design-oriented practices in strategic public management, the rise of public innovation labs, business model innovation, and the financial dimension of strategy in the public sector. It also includes case studies from Australia, Europe, the United Kingdom, and the United States, illustrating the effects of Brexit, the COVID-19 pandemic, and the growth of artificial intelligence on strategic public management. This stimulating Handbook will be essential reading for students and scholars in strategic management, public management, public administration, public policy and politics, and political science. It will also be beneficial for public managers, public administrators, strategizers, local, regional, and national politicians, and network managers.

Against a backcloth of tumultuous events in Europe, the EU faces once again the fateful question of moving towards federal union or let flexible integration guide the Union. The sixth volume in Interdisciplinary European Studies explores the coexistence of deepening political integration and flexible patterns of integration in the EU. The book brings together scholars from economics, law, and political science to provide insights into issues with a bearing on the future of the EU: the crisis of rule of law and political values, the move towards a European defence union, the power of the new European public prosecutor's office, the prospects of financial stability through the Recovery and Resilience facility, and the state of European parliamentary democracy. The chapters are based on up-to-date research findings and succinct assessments of the current state of affairs and ongoing debates. They conclude with policy recommendations for decision-makers on European and national levels.

In the context of global population aging , the aging population of China is not only a China-specific problem but also a global concern. Based on in-depth analysis, this book focuses on the increasingly serious issue of aging population  of China  at the present time, and explores the possible path and solution from the new type of demographic dividend that is innovation. With 1/5 of the global aging population in the world, China has the largest aging population and is aging faster and deeper, which produces  and , profound and far-reaching impact on the economic growth, social security,  health care and other related areas.  

Offering strategies for a new generation of administrative systems, this book explores the impact of recent managerial reforms and shifting societal values on the stability, legitimacy, and progress of democratic governments. The chapters highlight innovations in consumer communication management and marketing, evolving methods of policy planning, formation, and implementation, and the role of high-information/high-technology in public agencies. Providing insight into the changing environment present in most governing structures, the book covers ethical dilemmas in public service, the definition of work for public sector employees, and population behavior during mass disasters.