Historically, technological change has had significant effect on the locus of administrative activity, cost of carrying out administrative tasks, the skill sets needed by officials to effectively function, rules and regulations, and the types of interactions citizens have with their public authorities. Next generation Public Sector Innovation will be "Government 3.0" powered by innovations related to Open and big data, administrative and business process management, Internet-of-Things and blockchains for public sector innovation to drive improvements in service delivery, decision and policy making and resource management. This book provides fresh insights into this transformation while also examining possible negative side effects of the increasing ope nness of governments through the adoption of these new innovations. The goal is for technology policy makers to engage with the visions of Government 3.0 . Researchers should be able to critically examine some of the innovations described in the book as the basis for developing research agendas related to challenges associated with the adoption and use of some of the associated technologies. The book serves as a rich source of materials from leading experts in the field that enables Public administration practitioners to better understand how these new technologies impact traditional public administration paradigms. The book is suitable for graduate courses in Public Sector Innovation, Innovation in Public Administration, E-Government and Information Systems. Public sector technology policy makers, e-government, information systems and public administration researchers and practitioners should all benefit from reading this book.

This book comprises a set of articles that specify the methodology of text mining, describe the creation of lexical resources in the framework of text mining and use text mining for various tasks in natural language processing (NLP). The analysis of large amounts of textual data is a prerequisite to build lexical resources such as dictionaries and ontologies and also has direct applications in automated text processing in fields such as history, healthcare and mobile applications, just to name a few. This volume gives an update in terms of the recent gains in text mining methods and reflects the most recent achievements with respect to the automatic build-up of large lexical resources. It addresses researchers that already perform text mining, and those who want to enrich their battery of methods. Selected articles can be used to support graduate-level teaching. The book is suitable for all readers that completed undergraduate studies of computational linguistics, quantitative linguistics, computer science and computational humanities. It assumes basic knowledge of computer science and corpus processing as well as of statistics.

With the increasing prominence of fundamental rights within the EU it increasingly interferes in the core competence of the Council of Europe. This book traces the EU and the Council of Europe relationship in the field of human rights - marked by mutual interferences and overlap - and explores which factors trigger cooperation or conflict between the two organizations. Investigating the cases of data protection, the fight against terrorism, challenging Roma discrimination, the Memorandum of Understanding and the Fundamental Rights Agency through the lens of an implementation literature and management studies-perspective, this book contends that the biggest threat to interorganizational cooperation is organizational self-interest, despite a shared policy outlook. The book furthers the agenda set by the literature in this field by providing a new theoretical framework and an in-depth empirical study of two main actors in the field of human rights protection in Europe from a political science perspective.

How do you make taxpayers comply? This ethnography offers a vivid, yet nuanced account of knowledge making at one of Sweden's most esteemed bureaucracies - the Swedish Tax Agency. In its aim to collect taxes and minimize tax faults, the Agency mediates the application of tax law to ensure compliance and maintain legitimacy in society. This volume follows one risk assessment project's passage through the Agency, from its inception, through the research phase, in discussions with management to its final abandonment. With its fiscal anthropological approach, Shaping Taxpayers reveals how diverse knowledge claims - legal, economic, cultural - compete to shape taxpayer behaviour.

Sharp in focus and succinct in analysis, this Pivot examines the latest developments and scholarly debates surrounding the sources of the European Union's crisis of legitimacy and possible solutions. It examines not only the financial and economic dimensions of the current crisis, but also those crises at the heart of the EU integration project.

This book examines the life and works of Jane Addams who was awarded the Nobel Peace Prize (1931). Addams led an international women's peace movement and is noted for spearheading a first-of-its-kind international conference of women at The Hague during World War I. She helped to found the Women's International League of Peace and Freedom. She was also a prophetic peace theorist whose ideas were dismissed by her contemporaries. Her critics conflated her activism and ideas with attempts to undermine the war effort. Perhaps more important, her credibility was challenged by sexist views characterizing her as a "silly" old woman. Her omission as a pioneering, feminist, peace theorist is a contemporary problem. This book recovers and reintegrates Addams and her concept of "positive peace," which has relevancy for UN peacekeeping operations and community policing. Addams began her public life as a leader of the U.S. progressive era (1890 - 1920) social reform movement. She combined theory and action through her settlement work in the, often contentious, immigrant communities of Chicago. These experiences were the springboard for her innovative theories of democracy and peace, which she advanced through extensive public speaking engagements, 11 books and hundreds of articles. While this book focuses on Addams as peace theorist and activist it also shows how her eclectic interests and feminine standpoint led to pioneering efforts in American pragmatism, sociology, public administration and social work. Each field, which traces its origin to this period, is actively recovering Addams' contributions.

This book assembles and organizes a selected range of methods and techniques that every planning practitioner should know to be successful in the contemporary global urban landscape. The book is unique because it links different aspects of the planning/policy-making enterprise with the appropriate methods and approaches, thus contextualizing the use of specific methods and techniques within a sociopolitical and ethical framework. This volume familiarizes readers with the diverse range of methods, techniques, and skills that must be applied at different scales in dynamic workplace environments where planning policies and programs are developed and implemented. This book is an invaluable resource in helping new entrants to the planning discourse and profession set aside their own disciplinary biases and empowering them to use their expert knowledge to address societal concerns.

This book challenges the common image of the European Commission as an insulated technocracy immune to political pressures. Based on an innovative combination of public opinion, protest and media data, it first demonstrates that European integration has become increasingly politicised since the 1990s. Against this background, the Commission is now much more concerned about the public appeal of its policies. That, however, challenges and contradicts the well-worn patterns of supranational regulation in Europe. Rauh systematically compares 17 legislative drafting processes in consumer policy between 1999 and 2009. Based on first-hand insider accounts of involved officials, his analysis indicates that the Commission's policy choices indeed become more consumer friendly under higher levels of public awareness. While this improves the democratic quality of European decision-making, the book also reveals an enhanced conflict potential within the Commission and beyond which threatens to undermine the efficiency of legislative decision-making in the EU.

This volume explores all aspects of contemporary public procurement theory, examining managing risk in procurement, collusion in procurement, efficiency in procurement, transparency in procurement, and auction design.

Every enterprise architect faces similar problems when designing and governing the enterprise architecture of a medium to large enterprise. Design patterns are a well-established concept in software engineering, used to define universally applicable solution schemes. By applying this approach to enterprise architectures, recurring problems in the design and implementation of enterprise architectures can be solved over all layers, from the business layer to the application and data layer down to the technology layer. Inversini and Perroud describe patterns at the level of enterprise architecture, which they refer to as Enterprise Architecture Patterns. These patterns are motivated by recurring problems originating from both the business and the underlying application, or from data and technology architectures of an enterprise such as identity and access management or integration needs. The Enterprise Architecture Patterns help in planning the technological and organizational landscape of an enterprise and its information technology, and are easily embedded into frameworks such as TOGAF, Zachman or FEA. This book is aimed at enterprise architects, software architects, project leaders, business consultants and everyone concerned with questions of IT and enterprise architecture and provides them with a comprehensive catalogue of ready-to-use patterns as well as an extensive theoretical framework to define their own new patterns.

This book provides an assessment of public financial management (PFM) reforms in developing countries using Turkey as a case study. Volume II elaborates on asset and liability management, intergovernmental fiscal relations, accounting, financial reporting, and auditing. Bringing together academics and practitioners, the book analyzes the PFM reforms in the light of theoretical explanations and practices to reveal the achievements, challenges, and future perspectives of PFM.

From the days of Athenian democracy to the back rooms of Chicago politics today, corruption has plagued all political systems for all time. It is ubiquitous, vexing, and at times, threatens the very fabric of society. No culture, no system of government, no code of ethics has been able to eliminate political corruption. While the United States generally ranks comparatively low in measures of political corruption (Transparency International rates the U.S. as the 18th "least" corrupt nation in the world, with Denmark at number one, New Zealand, second, and Sweden third, the U.K. 16, France 23, Spain 28, Israel 33, South Korea 40, Italy 55, Cuba 65, with Somalia last at 180), yet it too continues to confront the sting of political corruption. For something to count as political corruption in the United States, it must have a public impact, be a part of some violation of public trust. As such, another useful distinction can be drawn between individual corruption and systemic corruption. The former is individual wrongdoing. An officeholder on the take, a legislator who sells his vote, would be examples of "bad apples." Systemic corruption encompasses a broader sphere. Instead of bad apples, here you have a "bad system." The undermining of democratic legitimacy or equality might be considered examples of systemic corruption, as might campaign financing practices. Such corruption runs deeper than mere individual transgression. Corruption is embedded into the day-to-day operation of the system. In focusing on the individual, we often overlook the systemic. It is easier, and in the short run, more gratifying to catch, punish, and condemn an individual like Governor Blagojevich. Yet what of the systemic forces that led the governor to behave in such a manner? Is there undue systemic pressure to accumulate money, so much so that the system pushes politicians "over the edge"? A politician need not "sell" offices to enter into a Faustian bargain. It may be perfectly legal to collect campaign contributions, yet it may also have a corrosive or corrupting effect on the integrity of the democratic process. With so many issues of corruption swirling around in the current American political climate, it is timely that there is new scholarship that casts much-needed light on these systemic forces. The brilliant discussions by a stellar list of distinguished scholars, led by Michael A. Genovese and Victoria A. Farrar-Meyers, in the insightful edited volume, Corruption and American Politics, delivers the best and most up-to-date thinking by some of the finest political minds in the nation. This will be an essential resource for all collections in political science and American studies.

Knowing Governance sets out to understand governance through the design and making of its models and instruments. What kinds of knowledge do they require and reproduce? How are new understandings of governance produced in practice, by scientists and policy makers and by the publics with whom they engage?

Through comparative analysis this book examines and explains the official rhetoric of agency reform across consensus and adversarial political cultures. It traces the trajectory of talk about agency reform in The Netherlands, Sweden and Australia and identifies the national styles of speaking that mediated the agency idea.

Linking Government Data provides a practical approach to addressing common information management issues. The approaches taken are based on international standards of the World Wide Web Consortium. Linking Government Data gives both the costs and benefits of using linked data techniques with government data; describes how agencies can fulfill their missions with less cost; and recommends how intra-agency culture must change to allow public presentation of linked data. Case studies from early adopters of linked data approaches in international governments are presented in the last section of the book. Linking Government Data is designed as a professional book for those working in Semantic Web research and standards development, and for early adopters of Semantic Web standards and techniques. Enterprise architects, project managers and application developers in commercial, not-for-profit and government organizations concerned with scalability, flexibility and robustness of information management systems will also find this book valuable. Students focused on computer science and business management will also find value in this book.

E-government and Public Sector Process Rebuilding: Dilettantes, Wheelbarrows, and Diamonds provides an input to rebuild and improve the processes in which the public sector perform activities and interact with the citizens, companies, and the formal elected decision-makers.
Through eleven chapters, the book emphasizes information systems (IS) as the vehicle for redirecting the public sector towards its key customers.
The book stresses serious capability challenges inhibiting the digital transformation using activity and customer centric applications.
The dilettantes in the public sector are in need of upgrading, rethinking, and refocusing their use of IS.
There is a need to revisit the extensive use of digital wheelbarrows to transmit data, and complement the transactional focus with IT-enabled analysis of the activities.
There is also a need to recognize that IS are not just flashy and shining diamonds to be shown off on special occasions.
IS are, as most diamonds, manufactured products, part of the activities and intended for replacement whenever the diamonds are no longer suitable for serving their purpose - diamonds do not last forever.

This book includes a series of reports that mainly discuss the Middle Income Trap against the backdrop of population ageing in China. It also offers practical suggestions on how to avoid it properly. Concretely, it argues that the government should accelerate the transition of economic development modes, resolve concentrated social conflicts, promote a balanced rural and urban development during the process of urbanization, and mitigate the effects of population ageing by fostering strengths and avoiding weaknesses. As for the challenges posed by population ageing in China, it puts forward five core suggestions tailored to China's unique situation. Assessing a number of real-world challenges, the general report and the special reports combine theory and empirical findings, using primary data for their analyses. Given the wealth of essential information it provides, the book offers a valuable reference resource for decision-makers.

Motivation for the Book This book aims to describe a comprehensive methodology for service-oriented inf- mation systems planning, considered in particular, in eGovernment initiatives. The methodology is based on the research results produced by the Italian project "eG- ernment for Mediterranean Countries (eG4M)," granted by the Italian Ministry of University and Research from 2005 to 2008. The concept of service is at the center of the book. The methodology is focused on quality of services as a key factor for eGovernment initiatives. Since its grou- ing is in a project whose goal has been to develop a methodology for eGove- ment in Mediterranean countries it is called eG4M. Furthermore, eG4M aims at encompassing the relationships existing between ICT technologies and social c- texts of service provision, organizational issues, and juridical framework, looking at ICT technologies more as a means than an end. eG4M satis es a real need of constituencies and stakeholders involved in eGovernment projects, con rmed in the eG4M experimentations and in previous preliminary experiences in the Italian P- lic Administrations. A structured process is needed that provides a clear perspective on the different facets that eGovernment initiatives usually have to challenge and disciplines the complex set of decisions to be taken. The available approaches to eGovernment usually provide only one perspective to public managers and local authorities on the domain of intervention, either te- nological, organizational, legal, economic, or social.

Understanding the governance of nations is a key challenge in contemporaneous political economy. This book provides new advances and the latest research in the field of political economy, dealing with the study of institutions, governance, democracy and elections. The volume focuses on issues such as the role of institutions and political governance in society, the working of democracy and the electoral performance in several case studies. The chapters involve cutting edge research on many different countries, including the USA, Great Britain, Germany, Spain and the Third World. The authors of the chapters are leading scholars in political economy from America, Europe and Asia.

This book examines the decade from 2004 to 2013 during which people in China witnessed both a skyrocketing number of food safety crises, and aggregating regulatory initiatives attempting to control these crises. Multiple cycles of "crisis - regulatory efforts" indicated the systemic failure of this food safety regime. The book explains this failure in the "social foundations" for the regulatory governance of food safety. It locates the proximate causes in the regulatory segmentation, which is supported by the differential impacts of the food regulatory regime on various consumer groups. The approach of regulatory segmentation does not only explain the failure of the food safety regime by digging out its social foundation, but is also crucial to the understanding of the regulatory state in China.

Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing public services, and how organizations can better elicit this work from them, by providing good client service and appealing to their intrinsic needs and social values.

This book maps the latest developments in public procurement of innovation policy in various contexts and analyzes the evolution and development of the various policy solutions in broader institutional contexts. In doing so, it addresses significant theoretical and practical gaps: On the one hand, there is an emerging interest in public procurement as a policy tool for spurring innovation; yet on the other hand, the current theory, with some notable exceptions, is guided and often constrained by historical applications, above all in the defence industries. By carefully examining the cases of eleven countries, the book points to the existence of much more nuanced public procurement on the innovation policy landscape than has been acknowledged in the academic and policy debates to date.