This book is a translation and celebration of Slovenian politician France Bucar's seminal work. Divided into two parts, the book first contains several studies of Bucar's arguments. As Bucar applied his system theory to a variety of issues, so too the conglomerate of scholars and issues critically assessed is interdisciplinary, ranging from political science and economics, to law and philosophy, as well as to natural sciences. The contributors and the questions of their essays in the edited volume are as follows. Peter Verovsek (University of Sheffield) examines different branches of Critical Theory and classifies Bucar within them. Mark Hamilton (Inter-American Defense College) discusses system dynamics of Bucar's system theory. Urska Velikonja (Georgetown University) applies Bucar's system theory to the question of the ethics, rules, and regulations in financial economics. Finally, Matej Drev (Georgia Institute of Technology) connects Bucar to the issue of artificial intelligence and inequality. The second part is the English translation of Bucar's book At A New Crossroads, which addresses the role of ethics in society. Bucar normatively redefines national identity as the crux of his novel understanding of ethics. Using system theory, he addresses the problems of globalization and governance, presenting a post-modern synthesis of the logic of free flow of capital and global citizenship, with national and cultural identity. Speaking to contemporary society, he shows how society and ethical life are reproduced. Bucar provides the reader with new tools to think about national identity and global politics. Bringing an important work on ethics, government, and identity to an entirely new readership, this book will appeal to a broad academic audience, namely students and practitioners in the fields of economics, social sciences, and humanities.

The study of urban governance provides a valuable insight into economic, social, and political forces and how they shape city life. But who and what are the real drivers of change? This innovative text casts new light on the issues and re-examines the state of urban governance at the start of the twenty-first century. Jon Pierre analyses four models of urban governance: 'management', 'corporatist', 'pro-growth' and 'welfare'. Each is assessed in terms of its implications for the major issues, interests and challenges in the contemporary urban arena. Distinctively, Pierre argues that institutions - and the values which underpin them - are the driving forces of change. The book also assesses the impact of globalization upon urban governance. The long-standing debate on the decline of urban governance is re-examined and reformulated by Pierre, who applies a wider international approach to the issues. He argues that the changing cast of private and public actors, combined with new forms of political participation, have resulted in a transformation - rather than a decline - of contemporary urban governance.

This book explores new forms of private, mutual municipal, public-private and "reverse" state funding of public investments, co-payments and shared contributions, vouchers, and pooled public risk-financing. It includes case studies taken from the Nordic countries, UK, Spain, Slovenia, Slovakia, Turkey and South Korea.

This book brings together a selection of June Pallot's most significant work. Written from a country (New Zealand) that led the world in many aspects of its financial management reforms, this work provides thoughtful comment on matters that remain of crucial importance today, especially the constitutional need to carefully monitor and respond to the reform initiatives and motives of executive government. Revisiting accounting issues and developments in the public sector, and reminding readers that the fundamental purpose of government accounting is different from that for the business sector, this book provides a timely reminder of the need for caution when considering the application in the public sector of accounting techniques devised for business purposes. June Pallot's legacy challenges accountants in the public sector to find better ways of addressing "collective decision-making under new governance approaches," proposes ways forward and offers suggestions for future research. This book, prepared by her colleague Susan Newberry, is a tribute to June's work.

Practicing E-Government: A Global Perspective presents a variety of chapters covering many of the important topics in e-government, and is intended to elicit comments, raise concerns and open dialogue as e-government programs for mainstream society are continually implemented. This book also responds to e-government's present shortcomings, while exploring a renewed understanding of e-government's visions and responsiveness. In Practicing E-Government: A Global Perspective, professionals collaborate and share best practices in an effort to take the basic concept of digital government and continue to enhance the frameworks that encourage innovation and adoption, moving e-government toward its goal of easy access for the masses. This valuable collection of contributions in this vital emerging technology area is instrumental in broadening our understanding of e-government technologies and potential.

Governments across the world have recognised the potential of new information and communication technologies (ICTs) to bring about fundamental renewal in not only government and public sector processes, but also their relationship with civil societal groups, the private sector, citizens, and various other actors. ICT provides enormous opportunities to increase efficiency and effectiveness in all kinds of policy sectors, and promises a real dialogue between policy makers and the public. This second edition of the prescient and influential work first published in 2001 includes updated texts of several chapters from the earlier edition as well as various chapters, among them a number of country reports written for the e-government session of the of the 17th World Congress of Comparative Law. In addition to visions of the concept of electronic government, it provides examples of already active electronic governance by including various chapters on developments in the United States (both federal and state), the United Kingdom, Canada, Germany, Italy, Denmark, and the Netherlands. It draws valuable lessons (cross-national, between policy sectors and across administrations) from the design of electronic government and from evaluations of electronic government in practice. Aspects of e-government covered in the second edition include the following: government initiatives such as e-publication, online filing (including e-procurement and courts e-filing); 'e-democracy' features such as e-voting, e-participation, e-consultation and e-petitioning; benefits of government use of such expanding technologies as global positioning systems, smartcards, and biometrics; benefits to citizens services such as social security and services in the health care sector; applications to the judicial system and law enforcement; differences between developments and policy initiatives in various countries; and, obstacles and dilemmas touching upon security, surveillance, identity fraud, liability, intellectual property, free access, national security, equality, and privacy. Especially in its close attention to the interaction between legal, practical, public administration and ethical obstacles and dilemmas, "Designing E- Government, Second Edition" is of enormous value to practitioners, officials, and policymakers concerned with the legal implications related to the design and implementation of e-government, and with the present and future challenges of this endeavour.

"Offices in Brussels representing the interests of regional actors in the EU have carved out a niche position within Europe's expanding multi-level political system. They are now the most visible indicators of the growing role played by EU regions. How can we understand their contribution to EU governance? What do they deliver to Europe's regions? This book covers these issues"--

E-government research has flourished as a way of disseminating information and providing services to citizens ever since the popularization of the Internet. Although there have been tremendous advancements in the world of e-government, critical evaluations on the effectiveness of such methods have yet to be determined. Citizens and E-Government: Evaluating Policy and Management examines the role that citizens play in the development of electronic government or e-government, specifically focusing on the impact of e-government and citizens while exploring issues of policy and management. This book not only focuses on the adoption of e-government and its impact on citizens, but it also discusses the effectiveness of this technology as a way of improving citizen access and engagement with their government. Overall, this book is essential for those interested in the importance of citizens in information technology adoption and development of electronic government.

Expectations about the contribution that volunteering can make are at a new high. This book aims to meet this interest by bringing together in one volume what is known about the phenomenon of volunteering; the principles and practice of involving volunteers; and the enduring challenges for volunteering in todays world.

As places face increased competition for human and capital resources, public managers turn toward corporate-like governance strategies and branding practices to shape places and organizations. However, for better or worse, these organizations begin to resemble highly competitive, private-sector public relations and marketing firms. Place branding is taking hold within many organizations, including city governments, yet very few scholars take a public administration approach when exploring the causes and effects of branding practices. In Place Branding through Phases of the Image, Zavattaro explains how city promotional strategies can take the place of corporate governance structures through phases of the image. She examines how city government entities are undertaking place branding practices, with the realization that relying too much on image rather than a balance between image and substance has serious implications for democratic, collaborative governance. This book creates a workable framework that simultaneously serves as a cautionary tale for building a promotional campaign focused exclusively on image.

This book starts with an introduction to process modeling and process paradigms, then explains how to query and analyze process models, and how to analyze the process execution data. In this way, readers receive a comprehensive overview of what is needed to identify, understand and improve business processes. The book chiefly focuses on concepts, techniques and methods. It covers a large body of knowledge on process analytics - including process data querying, analysis, matching and correlating process data and models - to help practitioners and researchers understand the underlying concepts, problems, methods, tools and techniques involved in modern process analytics. Following an introduction to basic business process and process analytics concepts, it describes the state of the art in this area before examining different analytics techniques in detail. In this regard, the book covers analytics over different levels of process abstractions, from process execution data and methods for linking and correlating process execution data, to inferring process models, querying process execution data and process models, and scalable process data analytics methods. In addition, it provides a review of commercial process analytics tools and their practical applications. The book is intended for a broad readership interested in business process management and process analytics. It provides researchers with an introduction to these fields by comprehensively classifying the current state of research, by describing in-depth techniques and methods, and by highlighting future research directions. Lecturers will find a wealth of material to choose from for a variety of courses, ranging from undergraduate courses in business process management to graduate courses in business process analytics. Lastly, it offers professionals a reference guide to the state of the art in commercial tools and techniques, complemented by many real-world use case scenarios.

Based on a survey of more than 6,700 top civil servants in 17 European countries, this book explores the impacts of New Public Management (NPM)-style reforms in Europe from a uniquely comparative perspective. It examines and analyses empirical findings regarding the dynamics, major trends and tools of administrative reforms, with special focus on the diversity of top executives' perceptions about the effects of those reforms. Resulting from research funded by the European Commission, this book is an ambitious, comprehensive portrait of public administration in the central European bureaucracies after more than three decades of NPM reforms and in the aftermath of the 2008 financial crisis. The chapters present extensive data on single countries but invaluably take a comparative approach, presenting a broad, explorational perspective. Public Administration Reforms in Europe is an indispensable resource for researchers, practitioners and students in a variety of social science areas, especially public administration, public policy and public management. Contributors include: J. M. Alonso, R. Andrews, P. Bezes, R. Boyle, M.E. Cardim, J. Clifton, D. Diaz-Fuentes, J. Downe, N. Ejersbo, F. Ferre, D. Galli, C. Greve, V. Guarneros-Meza, G. Hajnal, G. Hammerschmid, K. Huxley, G. Jeannot, S. Jilke, P. Laegreid, S. Leixnering, F. Longo, R.E. Meyer, L. Mota, V. Nakrosis, S.A. OEberg, E. Ongaro, A. Oprisor, L. Pereira, T. Randma-Liiv, R. Rauleckas, L.H. Rykkja, K. Sarapuu, L. Sarkute , R. Savi, A. Schikowitz, R. Snapstiene, T. Steen, V. Stimac, S. Van de Walle, J. van der Voet, T. Virtanen, U. Weske, H. Wockelberg

"Innovation in the Public Sector addresses issues relevant to an understanding of the innovation journeys on which public organizations have embarked. If public innovation is defined as a necessary condition for establishing meaningful interactions between the government and society, what are the relevant issues that may explain successful processes and forms of public innovation?"--

Instead of private gain or corporate profits, what if we set public values as the goal of leadership? Leadership means many things and takes many forms. But most studies of the topic give little attention to why people lead or to where they are leading us. In Public Values Leadership, Barry Bozeman and Michael M. Crow explore leadership that serves public values-that is to say, values that are focused on the collective good and fundamental rights rather than profit, organizational benefit, or personal gain. While nearly everyone agrees on core public values, there is less agreement on how to obtain them, especially during this era of increased social and political fragmentation. How does public values leadership differ from other types of organizational leadership, and what distinctive skills does it require? Drawing on their extensive experience as higher education leaders, Bozeman and Crow wrestle with the question of how to best attain universally agreed-upon public values like freedom, opportunity, health, and security. They present conversations and interviews with ten well-known leaders-people who have achieved public values objectives and who are willing to discuss their leadership styles in detail. They also offer a series of in-depth case studies of public values leadership and accomplishment. Public values leadership can only succeed if it includes a commitment to pragmatism, a deep skepticism about government versus market stereotypes, and a genuine belief in the fundamental importance of partnerships and alliances. Arguing for a "mutable leadership," they suggest that different people are leaders at different times and that ideas about natural leaders or all-purpose leaders are off the mark. Motivating readers, including students of public policy administration and practitioners in public and nonprofit organizations, to think systematically about their own values and how these can be translated into effective leadership, Public Values Leadership is highly personal and persuasive.

South Africa is the richest and most developed country on the African continent, yet it has failed to arrest the dramatic progression of its domestic AIDS epidemic. This book analyzes successive governments' management (and mismanagement) of the AIDS epidemic in South Africa. The book covers the years 1982-2005, using expert thinking regarding public policy making to identify gaps in the public sector's handling of the epidemic. The book highlights critical lessons for policy makers and other public health managers.

This ground breaking book provides empirical and theoretical insights into the interface between deliberative democracy and the rough and tumble of interest groups in advocacy politics. It examines how deliberative ideals work alongside the adversarial realties of interest-based politics.

A systematic and engaging new text that analyses accountability and transparency in contemporary public services, and examines how open government can be both a challenge and an aid to more effective public management. This text is an ideal guide for both practical and conceptual understanding of the possibilities of open government.

The authors suggest that some of the problems of the public sector are self-inflicted and that current policies may only deliver partial success 'at a price we cannot afford'. It proposes a radical alternative and discusses practical ways it could be implemented. It also explores the threats and opportunities that such an approach might face.

Despite the large amounts of human and financial resources invested to foster democratic governance in developing countries, statistics show that the majority of these countries have not yet achieved significant improvements in living standards. While some regions make strides towards improving the living conditions of their citizens, Sub-Saharan Africa, for instance, is still trapped in poverty with more than 40% of its 600 million people living below the internationally recognized absolute poverty line of one US dollar per day. Poor governance and corruption should be highlighted as the most important systemic factors contributing to poverty in developing countries. As a result the institutional foundations of these countries are weakened, public funds are misappropriated, and policies and programs aimed at reducing poverty and fostering sustainable economic growth are undermined. It is therefore not surprising that a 2008 Transparency International report found a direct link between corruption and the failure of the societal institutions designed to achieve the Millennium Development Goals in the majority of developing countries. This book investigates the problems of democratic governance, particularly as they relate to corruption, and also whether democracy should be based on universal principles or local context and historical factors. It also analyses the rule of law, in promoting democratic governance and curbing corruption and if governmental, non-governmental organizations, and civil societies are effective in promoting democratic governance and curbing corruption. This book will go beyond identifying the challenges and offer plausible solutions that could be adapted to various developing countries. It is premised on the importance of bridging theory and practice, which has been lacking in most local and international development publications, making of interest to scholars and policy-makers alike concerned with public administration in developing countries.

Lobbyists in Washington aren't a new phenomenon. Since the early days of the republic, citizens and groups alike have hired professionals to press their interests with lawmakers. However, recent examples of misconduct-like that seen in the Abramoff scandal-highlight the unique ethical challenges this industry faces in the twenty-first century. Though major scandals happen less frequently than popularly believed, the more pervasive ethics problem is that members of the profession often cut deals that go against their clients' interests. They sacrifice the interests of those they represent in order to curry favor with lawmakers. In The Ethical Lobbyist, Thomas T. Holyoke exposes how current industry regulations fall short of ensuring principled behaviors and may actually incentivize unethical behavior. Holyoke presents the provocative argument that, in addition to welcoming stronger regulations, lobbyists need to borrow a page from the legal profession and adopt ironclad guarantees of principled representation. The Ethical Lobbyist puts forth a set of principles and a workable program for implementing reform. The result is a road map to reform that will transform "ethical lobbyist" from an oxymoron to an expectation-and change the industry and our government for the better. Georgetown Digital Shorts-longer than an article, shorter than a book-deliver timely works of peer-reviewed scholarship for a fast-paced world. They present new ideas and original content that are easily digestable for students, scholars, and general readers.

Web 2.0 has become the buzz word for describing social media available on the Internet, such as blogs, photo and file sharing systems and social networking sites. These Web 2.0 applications are rapidly transforming citizen-citizen and citizen-government interactions in a manner not seen before. In recognition of these trends, governments are already taking a very close look at Web 2.0 and online communities in order to leverage them for designing products and services and for providing citizen services. This book brings together international scholars to provide the theoretical and practical contexts for understanding the nature of Web 2.0 technologies and their impact on political, public policy and management processes, and to explore how best Web 2.0 applications can be leveraged and aligned with the strategic goals of government organizations to add value and ensure effective governance. Drawing from experiences from countries around the globe, the book provides the theoretical context of the potential for Web 2.0 applications to transform government services, as well as practical examples of leading public sector institutions that have attempted to use Web 2.0 applications to enhance government operations, policy making and administration. There are three parts to the book, namely 1) Perspectives on Web 2.0 and Democratic Governance, 2) The Political, Policy and Management Impacts of Web 2.0 in Government, and 3) Leveraging Web 2.0 Applications for Effective Governance. This book differs from existing edited books on Web 2.0 technologies that focus primarily on politics and e-democracy because it examines the impact of the applications on politics, policy and public management. The book contributes toward the literature by filling the existing void and expanding knowledge in the field of public administration and policy, making it of interest to both academics and policy-makers.