Analytics for the public sector involves the application of operations research and statistical techniques to solve various problems existing outside of the private sector. The use of analytics for the public sector results in more efficient and effective services for the clients and users of these systems. Analytics, Operations, and Strategic Decision Making in the Public Sector is an essential reference source that discusses analytics applications in various public sector organizations, and addresses the difficulties associated with the design and operation of these systems including multiple conflicting objectives, uncertainties and resulting risk, ill-structured nature, combinatorial design aspects, and scale. Featuring research on topics such as analytical modeling techniques, data mining, and statistical analysis, this book is ideally designed for academicians, educators, researchers, students, and public sector professionals including those in local, state, and federal governments; criminal justice systems; healthcare; energy and natural resources; waste management; emergency response; and the military.

This open access book compares the experiences of large-scale military procurement in Canada and Australia. Focusing on the recent frigate and jet-fighter programmes, it demonstrates how delays suffered in delivering weapons systems and platforms in these countries have been caused by misalignments between the strategic requirements set out by the armed forces and government defence policies. By bringing the insights of public management and administration to those of defence studies, the book presents policy options that will help improve the nature of future large-project military procurement. It will appeal to scholars and students of public administration, public management, and defence studies, as well as practitioners and policymakers.

What is the secret of effective government in today's complex and turbulent world? In this collection of essays written for Singapore's leading news organisations, public policy practitioner turned academic Terence Ho trains his focus on the issues of the day: education, demographics, economic growth, inflation, taxes and social support, among others.In unpacking these issues and what they mean for Singapore, Terence distils policy principles relevant to societies across the world as they grapple with the challenges of rising inequality, political polarisation, technological disruption, climate change and more.The essays in this collection draw insights from the author's nearly two decades of experience in Singapore's Public Service, recognised as one of the world's most innovative. They open a window into the future of governance in Singapore and beyond.

The gap between various social classes occurs due to inequality in various social categories arising from lack of opportunities and exclusion from resource distribution due to various attributes of these societal classifications. The social problems of poverty and inequality created by economic uncertainty become a compelling force for states to introduce welfare programs. Reshaping Social Policy to Combat Poverty and Inequality is a critical scholarly publication that delivers extensive coverage of policy practice and a unique emphasis on the broad issues and human dilemmas inherent in the pursuit of social justice. The book further explores how the economic fluctuations and political change interact with shifting social values to shape and re-shape social policies. Highlighting a range of topics such as economics, discrimination, and sustainable development, this book is essential for policymakers, academicians, researchers, social psychologists, sociologists, government officials, and students.

This comprehensive and accessible textbook introduces the basic concepts of transport policy and decision-making to students of transport policy, transport planning, urban transport, transport evaluation and public policy.It presents the foundations and rationale of transport policy, incorporating a review of the policy formulation process and models of decision-making appropriate to public sector policy-makers. Topics covered include: - The basics of transport planning and traffic theory deemed necessary to understand policy implications of issues including congestion, safety and parking. - Potential solutions to problems such as road user charges, travel demand management, voluntary travel behavior change, transport system management and public transport investment. - Prescriptions for technological change. - Discussion of the need for an integrated land transport policy along with a case study to illustrate how this might be developed for a typical metropolitan area. Contents: 1. Introduction 2. History of Transport with Policy Implications 3. Policy Needs and Policy Processes 4. Economic and Sustainability Foundations 5. Traffic Theory and Transport Planning Foundations 6. Social Exclusion 7. Tackling the Externalities - Environment 8. Tackling the Externalities - Health and Safety 9. Tackling the Externalities - Congestion 10. Tackling the Externalities - Fuels and Technology 11. Agglomeration and Other Wider Economic Benefits 12. Road User Charges 13. Potential Solutions - Public Transport Investment and Technology 14. Potential Solutions - TSM, TDM, VTBC, etc 15. Goods Movement 16. An Integrated Land Use/Transport Policy

The emergence of cloud computing, internet of things, mobile technologies, and social networking have created better-connected members of the public who are digitally linked with each other in real time. Establishing this two-way interaction between citizens and governments has thus become attractive and an expected feature of governments worldwide. Previously, federal and local governments relied on first-generation technologies to provide basic levels of automation and digitization. Now, because of their desire to become more open, transparent, accountable, and connected, newer technologies including cloud computing, mobile networking, big data analytics, Web 2.0, and social media must be developed and utilized. Web 2.0 and Cloud Technologies for Implementing Connected Government is an essential reference source that presents various dimensions of connected government and connected e-governance visions as well as the latest emerging technologies. Offering development methodologies, practical examples, best practices, case studies, and the latest research, this book covers new strategies for implementing better-connected government models and the technologies that serve to establish these frameworks, including in-depth examinations of mobile technologies, automation, business intelligence, etc. as well as the various ethical and security issues surrounding the use and protection of data. This book is essential for federal, state, and local government officials; policymakers; civil servants; IT specialists; security analysts; academicians; researchers; and students.

Technological development is achievable only when a country has the ability to systematically design and introduce its own new technologies. In spite of the variety of studies regarding technology management, there is still a lack of studies concerning the principle concepts of technology management in the Middle Eastern/North African (MENA) region's firms. The generally low level of ICT diffusion in most of the region's countries widens the gap between MENA countries and the modern world. Private Sector Innovations and Technological Growth in the MENA Region provides innovative insights into investments made for the digital transformation of major cities in the region that have the potential to become a significant driver for economic development and job creation. Highlighting topics such as strategic planning, risk analysis, and customer loyalty, this publication is designed for policymakers, economists, academicians, researchers, business professionals, and students interested in the use of ICT integration for the advancement of the MENA region.

Providing context-specific regional and national perspectives, this novel Handbook sets out to disentangle the considerable intellectual ambiguities that surround Asian public administration and Asia's diverse applications of Western administrative models. Building a holistic understanding of public administration systems across East, Southeast and South Asia, chapters explore the various historical formations, contemporary changes, and impacts of local contexts. It also covers social accountability, performance and human resource management, and the role of local governments. An international range of leading scholars track the gradual embrace of market-driven reforms in Asian public policy and administration, including privatisation, agencification, outcome-based performance, and customer choice. With its cross-regional and cross-national comparisons finding divergences in these reforms, the Handbook's most significant revelation highlights the impacts of national political contexts and actors on bureaucracy. Illustrating a clear overarching picture of the divergences in Asian public administration, the comparative focus of this Handbook will prove invaluable to students and scholars of Asian politics, public policy and administration. It will also be a useful point of reference to Asian policy makers and bureaucrats dealing with national administrative reforms who are looking to innovate the public sector.