Communication is often described as the glue that binds an organisation, enabling interaction with its customers, agents and the broader public. Communication flourishes in organisations and is central to their activities and functions: as marketing communication, public relations, management communication, corporate communication, etc.; in determining and implementing strategy, operations and processes; in all interaction - interpersonal, mediated, digital and social; as the foundation of corporate culture. Integrated Organisational Communication 2nd Edition covers these aspects and addresses the growing need among students and practitioners for a book that takes a broad look at organisations' communication, and then delves into the detail. This book adopts a multidisciplinary approach to organisational communication, and while it takes cognisance of individual academic and professional disciplines, it avoids alignment with any one of these.

With a pedigree going back over ten years, The Definitive Handbook of Business Continuity Management can rightly claim to be a classic guide to business risk management and contingency planning, with a style that makes it accessible to all business managers. Some of the original underlying principles remain the same -- but much has changed. This is reflected in this radically updated third edition, with exciting and helpful new content from new and innovative contributors and new case studies bringing the book right up to the minute. This book combines over 500 years of experience from leading Business Continuity experts of many countries. It is presented in an easy-to-follow format, explaining in detail the core BC activities incorporated in BS 25999, Business Continuity Guidelines, BS 25777 IT Disaster Recovery and other standards and in the body of knowledge common to the key business continuity institutes. Contributors from America, Asia Pacific, Europe, China, India and the Middle East provide a truly global perspective, bringing their own insights and approaches to the subject, sharing best practice from the four corners of the world. We explore and summarize the latest legislation, guidelines and standards impacting BC planning and management and explain their impact. The structured format, with many revealing case studies, examples and checklists, provides a clear roadmap, simplifying and de-mystifying business continuity processes for those new to its disciplines and providing a benchmark of current best practice for those more experienced practitioners. This book makes a massive contribution to the knowledge base of BC and risk management. It is essential reading for all business continuity, risk managers and auditors: none should be without it.

One of the most influential novels of the twentieth century.

Originally published in 1937, Their Eyes Were Watching God brings to life a Southern love story with the wit and pathos found only in the writing of Zora Neale Hurston. Out of print for almost thirty years—due largely to initial audiences’ rejection of its strong black female protagonist—Hurston’s classic has since its 1978 reissue become perhaps the most widely read and highly acclaimed novel in the canon of African-American literature.

Fair and long-legged, independent and articulate, Janie Crawford sets out to be her own person—no mean feat for a black woman in the '30s. Janie's quest for identity takes her through three marriages and into a journey back to her roots.

Statistics and quantitative methods are brought to life for social science students in this tutorial course. This revised edition provides an overview of entry- and intermediate-level statistics, and the accompanying material on the CD provides extensive practice. Both the text and the CD are structured to make learning self-directed, thus numerous worked examples, exercises, activities and tests are included. The emphasis, throughout, is on practice. Students are expected to engage with the material and experience first-hand the multiple aspects of data and statistical analysis.

Community development both a collective effort and an achievement driven by individual facilitators with the aim of lifting a community out of poverty. The sixth edition of Community Development: Breaking the cycle of poverty continues to be a definitive guide for community development workers, students and practitioners alike. The book contextualises poverty and explains the process of community development.

It pays attention to the development environment and explains concepts such as asset-based community development and the social enterprise sector. In addition to context and process, the book details the skills required by a community development worker to function in the field. It also explains how to empower the development worker to train others in order to build capacity in the community and work towards breaking the cycle of poverty.

This edition of Community Development: Breaking the cycle of poverty is strengthened by the inclusion of extensive support material. More practical case studies, specifically relevant to the South African environment, have been added and questions on the case studies are included in the book.

Introduction to Business Management 11e offers an overview of business management within the South African context. The textbook is written for undergraduate students who are doing a course in introductory business management as part of their degree or diploma at a university or university of technology.

Features:

• Using features such as Small Business Perspectives, and Critical Thinking boxes, the new edition of Introduction to Business Management provides an accessible overview of business management in the South African context.
• Changes to legislation that impacts on business
• Updates on corporate social investment
• New examples and case studies that reflect changes to the business environment

Information and Communication Technology (ICT) is indispensable in the spheres of business, government, education and entertainment. It makes internet marketing, e-government, e-learning and online chat services possible, as well as e-commerce. Today, no business training is complete without covering at least the basics of e-commerce. But although e-commerce opens up new opportunities, it also presents threats and risks. The success of e-commerce hinges on security and trust. Every business manager should therefore have a fundamental awareness of the meaning of e-commerce and ICT security and risk management. The success of e-commerce also hinges on building relationships. Managing e-commerce in business (third edition) explores the ways in which entrepreneurs and managers can make use of e-commerce related aspects to improve their contact with their customers and enhance their business and marketing strategies.

The ever-increasing dependence of our lives and livelihoods on the correct functioning of computer software means that logic and program correctness are core elements of all good computer science degrees. This book presents both these topics in one self-contained text.

The focus of the book is on "correct-by-construction" program design -- the discipline of calculating programs from their specifications. Modern, calculational logic is introduced in combination with key program construction principles, such as the assignment axiom, loop invariants and bound functions. This material is intertwined with motivational discussion, programming examples and challenging problem-solving exercises, bringing the book alive for its intended audience, undergraduates in computer science and mathematics, as well as professional programmers wishing to further develop their programming skills.

The book covers the elements of logic and program correctness that form the foundations of further study --- the logical connectives and their algebraic properties, induction, quantifiers and program construction rules. Substantial examples of program construction are included. Many exercises are provided, all with detailed solutions.

Understanding South African Financial Markets is an introductory text that should serve as a useful reference and guide for commerce students, public servants and members of the business fraternity alike.

This updated book provides a comprehensive exposition of the theoretical foundations and general principles of the South African law of unlawful competition and the most important forms of competitive excess recognised in our law. In addition, because the legal rules regulating the maintenance and promotion of competition may influence the law of unlawful competition, these have also been reviewed.

Since 1997 Representation has been the go-to textbook for students learning the tools to question and critically analyze institutional and media texts and images.

This long-awaited second edition:

• updates and refreshes the approaches to representation, signalling key developments in the field
• addresses the emergence of new technologies, media formats, politics and theories
• includes an entirely new chapter on celebrity culture and reality TV
• offers new exercises, readings, images and examples for a new generation of students

This book once again provides an indispensible resource for students and teachers in cultural and media studies.

Basic Community Health Nursing aims to provide students with a comprehensive understanding of the community health setting, particularly the role of the community nurse in the multidisciplinary health team.This second edition contains numerous case studies and activities, as well as reflection exercises to prepare the student for real-life experiences.

Learn the basic concepts of power systems along with the tools you need to apply these skills to real world situations with POWER SYSTEM ANALYSIS AND DESIGN, 6E.

This new edition highlights physical concepts while also giving necessary attention to mathematical techniques. The authors develop both theory and modeling from simple beginnings so that you can readily extend these principles to new and complex situations.

Software tools, including PowerWorld Simulation, and the latest content throughout this edition aid you with design issues while introducing you to the most recent trends in the field today.

As an introduction to branding, Fundamentals of branding provides students with an overview of the building blocks of branding, which include: the influence of branding on marketing decisions; the role and place of branding in the organisation; the various elements of branding; packaging the brand; positioning the brand; planning, leveraging and extending the brand; evaluating the brand. The book contains a chapter with real-life branding case studies which illustrates the practical application of the topics discussed in this book. This is a very useful resource for students who struggle to apply theory learned to real-life situations.

To explain the fundamentals of public policy, this best-selling text focuses on the process behind the crafting of legislation. By examining the individual steps-from identifying a problem, to agenda setting, to evaluation, revision, or termination of a policy-students are able to see how different factors influence the creation of policy. Each chapter features at least one case study that illustrates how general ideas are applied to specific policy issues. This new Eighth Edition provides thoughtful updates based on the 2012 election and completely revised case studies.

DIFFERENTIAL EQUATIONS WITH BOUNDARY-VALUE PROBLEMS, 8E, International Edition strikes a balance between the analytical, qualitative, and quantitative approaches to the study of differential equations. This proven and accessible book speaks to beginning engineering and math students through a wealth of pedagogical aids, including an abundance of examples, explanations, "Remarks" boxes, definitions, and group projects. Written in a straightforward, readable, and helpful style, the book provides a thorough treatment of boundary-value problems and partial differential equations.

Discover a simple, direct approach that highlights the basics you need within A FIRST COURSE IN THE FINITE ELEMENT METHOD, 6E. This unique book is written so both undergraduate and graduate students can easily comprehend the content without the usual prerequisites, such as structural analysis. The book is written primarily as a basic learning tool for students, like you, in civil and mechanical engineering who are primarily interested in stress analysis and heat transfer. The text offers ideal preparation for utilizing the finite element method as a tool to solve practical physical problems.

This edition of Cession for Students is an update with some new cases added and a more user-friendly format. The book is a useful tool for both students and practitioners in mastering this complicated subject.

Cession for Students is divided into three sections: the substantive law of cession, case study questions and a short introduction to the drafting of cession documents. The first section is for examination purposes, the second to test insight and practical knowledge and the third serves as a practical aid.

Contents Include:

• Substantive law of cession
• Questions and answers
• Case studies
• Examples of drafting cession documents

In today's globalised and digital world, consumers can move from one retailer to the next across the world at the click of a button. Online access and social media mean that consumers are more market savvy, more informed and more discerning than ever before. What brings them back is an enhanced shopping experience, and key to this is good customer service. More and more marketers are focusing on retaining their customer base or trying to erode their competitor's customer base through better customer service. After all, happy customers are repeat customers and become advocates for the business.

Advances in technology and the change in customer profiles have changed advertising and sales as they have traditionally been conceived, forever. Marketers need to adapt their advertising and sales approaches in order to reach their rapidly changing market and keep up with their clients and customers. Advertising and sales promotion focuses on the main advertising media and sales approaches and the impact these have on the demands and pace of effective, persuasive communication in the current digital age.

The second edition of Media ethics in the South African context explores the dynamic and potentially explosive field of media ethics from a South African perspective. Grounded in ethical theory, the public philosophies of communication and media performance norms, this text provides guidelines for the individual's ethical decision making; for both media practitioners and media groups. Cutting edge analysis of the South African normative context under the previous and present political dispensations makes this book essential reading for media policy formulators and students alike. Changes in the normative context are presenting the South African news media in particular, with new challenges.

The modern classic from double Booker Prize winner J.M. Coetzee - soon to be a major film starring Mark Rylance, Robert Pattinson and Johnny Depp For decades the Magistrate has run the affairs of a tiny frontier settlement, ignoring the impending war between the barbarians and the Empire, whose servant he is. But when the interrogation experts arrive, he is jolted into sympathy with the victims and into a quixotic act of rebellion which lands him in prison, branded as an enemy of the state. Waiting for the Barbarians is an allegory of oppressor and oppressed. Not just a man living through a crisis of conscience in an obscure place in remote times, the Magistrate is an analogue of all men living in complicity with regimes that ignore justice and decency.

Die kortverhale in hierdie bundel beeld op treffende en insiggewende wyse, en plek-plek met die gebruik van sprokies, die karakter Mia se grootwordervarings uit – in Kaapstad en op die familieplaas op Ladismith, van 12-jarige kind tot ’n jong moeder.

Dit beeld ook op fyn en sensitiewe wyse uit hoe Mia worstel met ’n erflas van alkoholisme en depressie. Daar is die komplekse verhoudings binne die familie: met haar ma, haar pa, en, soos sy ouer word, met mans. Die verhale beeld haar vrese uit, haar seksuele ontwaking en haar pogings om ’n sinvolle, gelukkige verhouding met iemand te hê. Dis aparte verhale, maar saam beeld dit Mia se lewe uit en word dit byna iets soos ’n Bildungsroman.

Onderliggend in die verhale is die helende krag wat “storie” en verbeelding in Mia en haar pa se lewe speel: dit is ook haar redding uit die erflas van depressie.

Law of Damages Through the Cases is a compilation of authoritative judgments and legislative provisions illustrating the basic principles of the law of damages. It is intended to provide students and practitioners with easy access to important authorities in the field of damages.

The extracts from selected judgments have been arranged systematically and provided with summaries, marginal notes and cross-references. Since this casebook is intended to complement Law of Damages, the notes contain cross-references to the discussion and evaluation of the relevant principles in the latter work. There are also references to other academic comment as well as to case law.

Key Features:

• A working companion to Law of Damages, by the same authors
• Easy access to important authorities in the field of damages