Technology is changing expectations in the airline industry. Passengers want to be in control, and they expect airlines to become solution providers and aggregators of value, to provide them with personalized services. Airline employees expect to be given the tools to do their jobs and to meet passenger expectations. Airline executives expect to make returns that are reasonable and relatively stable through business cycles. All of these expectations can be met by airlines through the effective and efficient leveraging of information and technology, to shift from being operations- and product-centric to becoming customer-centric and dramatically improving the overall passenger travel experience throughout the travel cycle. In this new book by world-renowned airline expert Nawal K. Taneja, the 7th in a series with Ashgate, the author explores and explains the game-changing opportunities presented to the industry by new-generation information and technology. He shows how information and technology can now drive, not just enable, an airline's strategy to become truly customer-centric at a personalized level, while at the same time enabling the operator to reduce costs, enhance revenues, reduce risks and become much more flexible and agile by better managing complexity.

Taking an integrated, systems approach to dealing exclusively with the human performance issues encountered on the flight deck of the modern airliner, this book describes the inter-relationships between the various application areas of human factors, recognising that the human contribution to the operation of an airliner does not fall into neat pigeonholes. The relationship between areas such as pilot selection, training, flight deck design and safety management is continually emphasised within the book. It also affirms the upside of human factors in aviation - the positive contribution that it can make to the industry - and avoids placing undue emphasis on when the human component fails. The book is divided into four main parts. Part one describes the underpinning science base, with chapters on human information processing, workload, situation awareness, decision making, error and individual differences. Part two of the book looks at the human in the system, containing chapters on pilot selection, simulation and training, stress, fatigue and alcohol, and environmental stressors. Part three takes a closer look at the machine (the aircraft), beginning with an examination of flight deck display design, followed by chapters on aircraft control, flight deck automation, and HCI on the flight deck. Part four completes the volume with a consideration of safety management issues, both on the flight deck and across the airline; the final chapter in this section looks at human factors for incident and accident investigation. The book is written for professionals within the aviation industry, both on the flight deck and elsewhere, for post-graduate students and for researchers working in the area.

This book is based on lectures held at the faculty of mechanical engineering at the Technical University of Kaiserslautern. The focus is on the central theme of societies overall aircraft requirements to specific material requirements and highlights the most important advantages and challenges of carbon fiber reinforced plastics (CFRP) compared to conventional materials. As it is fundamental to decide on the right material at the right place early on the main activities and milestones of the development and certification process and the systematic of defining clear requirements are discussed. The process of material qualification - verifying material requirements is explained in detail. All state-of-the-art composite manufacturing technologies are described, including changes and complemented by examples, and their improvement potential for future applications is discussed. Tangible case studies of high lift and wing structures emphasize the specific advantages and challenges of composite technology. Finally, latest R&D results are discussed, providing possible future solutions for key challenges such as low cost high performance materials, electrical function integration and morphing structures.

What should every airline and manufacturer know about comfort? What can we learn from studies in the scientific literature? What do most passengers know about comfort and how can we translate that into interior design? Where can I find the latest knowledge and research useful for designing aircraft seats? Although the answers to these questions are available, they have often been hard to find. Until now. Based on studies conducted by the author and the latest knowledge on comfort, Aircraft Interior Comfort and Design links scientific research on customer likes and dislikes with technical know-how of aircraft interior design. It contains theoretical information on comfort gathered directly from the voice of the passenger, specific tips and photographs on passenger likes and dislikes, and an overview of the latest scientific demands for passenger seats. Presenting the results of current research and development in the aircraft interior industry, this book provides insight that, when applied to the daily work of managing the passenger experience, can lead to further improvements. The author makes the case for using improved comfort as a selling tool and identifies new opportunities for comfort improvement in the different phases of the passenger experience. He demonstrates how by optimizing the passengers' senses at each phase, you can design comfort back into flying.

International aviation is a massive and complex industry that is crucial to our global economy and way of life. Designed for the next generation of aviation professionals, Fundamentals of International Aviation, second edition, flips the traditional approach to aviation education. Instead of focusing on one career in one country, it introduces readers to the air transport sector on a global scale with a broad view of all the interconnected professional groups. This text provides a foundation of 'how aviation works' in preparation for any career in the field (including regulators, maintenance engineers, pilots, flight attendants, airline and airport managers, dispatchers, and air traffic controllers, among many others). Each chapter introduces a different cross-section of the industry, from air law to operations, security to environmental impacts. A variety of learning tools are built into each chapter, including 24 case studies that describe an aviation accident related to each topic. This second edition adds new learning features, geographic representation from Africa, a new chapter on economics, full-color illustrations, and updated and enhanced online resources. This accessible and engaging textbook provides a foundation of industry awareness that will support a range of aviation careers. It also offers current air transport professionals an enriched understanding of the practices and challenges that make up the rich fabric of international aviation.

Air Transport and the Environment provides an overview of the main issues relating to aviation environmental impacts. It explains the challenge facing policymakers in terms of sustainable development, focusing on the importance of balancing the industry's economic, social and environmental costs and benefits, both for people living now and for future generations. Individual chapters review the current scientific understanding of the main aviation environmental impacts: climate change, local air pollution and aircraft noise. Various responses to those issues are also considered, including a range of policy options based on regulatory, market-based and voluntary approaches. Key concepts such as environmental capacity, radiative forcing and carbon offsetting are explained. In addition, the book emphasises the main implications of aviation environmental issues for policymakers and for the management of the air transport industry. Debates about the environmental impacts of flying often generate strongly polarised reactions, yet this book adopts a constructive approach to the subject and attempts to present the environmental issues in a clear, straightforward manner. It aims to provide a policy-relevant synthesis of a wide range of perspectives rather than advocating one particular viewpoint. Yet the central purpose of this book is to bring the sustainable development challenge facing the air transport industry to the fore, and so to inform effective policy responses. Air transport plays a critical role in supporting economies and societies that are increasingly interconnected by globalisation; this book presents the view that the vital economic and social benefits of the air transport industry should not be lost - and in fact could be distributed far more widely and equitably - but that the environmental impacts of air transport nevertheless require urgent and effective management. Air Transport and the Environment has been written primarily for professionals in the air transport industry, policymakers and regulators. It is also intended for use by academic researchers, students and others who are interested in the complex relationship between air transport and the environment.

In 1962 Dean Acheson famously described Britain as having lost an Empire but not yet found a role. Perhaps nowhere is this more apparent than in the realms of nuclear weapons. An increasingly marginal world power, successive post-war British governments felt that an independent nuclear deterrent was essential if the country was to remain at the top table of world diplomacy. Focusing on a key twenty-year period, this study explores Britain's role in efforts to bring about a nuclear test ban treaty between 1954 and 1973. Taking a broadly chronological approach, it examines the nature of defence planning, the scientific goals that nuclear tests were designed to secure, Anglo-American relationships, the efficacy of British diplomacy and its contribution to arms control and disarmament. A key theme of the study is to show how the UK managed to balance the conflicting pressures created by its determination to remain a credible nuclear power whilst wanting to pursue disarmament objectives, and how these pressures shifted over the period in question. Based on a wealth of primary sources this book opens up the largely ignored subject of the impact of arms control on the UK nuclear weapons programme. Its appraisal of the relationship between the requirements and developments of the UK nuclear weapons programme against international and domestic pressures for a test ban treaty will be of interest to anyone studying post-war British defence and foreign policy, history of science, arms control, disarmament and non-proliferation and international relations. It also provides important background information on current events involving nuclear proliferation and disarmament.

Whereas traditional classroom instruction requires pilots to be pulled 'off the line', a training facility to be maintained and instructors to be compensated, e-learning is extremely cost-effective and therefore an attractive alternative. However, e-learning only saves money if the training is effective. Eager to reap financial benefits, e-learning courses have a history of varying dramatically in quality. The poorest courses are those that directly convert classroom-based presentations to an online format, not recognizing that computer-based instruction is an entirely different medium. Addressing this issue directly, e-Learning in Aviation explores the characteristics of computer-based course design and multimedia that are associated with improved learning. It then provides guidance regarding how to use research-based instructional design principles to plan, design, develop, and implement an e-Learning course within an aviation organization and continually evaluate whether or not the course is accomplishing instructional goals. A blended learning strategy, which incorporates both face-to-face and computer-based instruction, is suggested as the most appropriate choice for the majority of aviation companies. The goal of this approach is to utilize e-Learning as a tool to reduce time at the training centre and thereby increase pilot productivity and potentially improve the quality of training. Although the examples within this book focus on pilot training, the suggestions and guidelines are applicable to all employee groups within the industry.

This book stems from a series of biennial conferences devoted to issues affecting air-transport provision in remoter regions that have been organized by the Centre for Air Transport in Remoter Regions at Cranfield University. The primary aim of the conferences has been to provide an opportunity for those responsible for operating, managing, regulating and financing air transport services and associated infrastructure in these areas to be informed of the latest best-practice initiatives, to contrast different policy approaches and to debate potential solutions to perennial problems. Remoter regions has been a neglected area of air transport, as much of the focus of public and media attention is on the larger airlines, airports and aircraft. While the number of large airports in the world is in the hundreds, there are many thousands of smaller airports providing communities all over the globe with vital air links. More often than not these services and the airports to which they are operated are loss making and require subsidies to sustain them. There are therefore many more interested parties involved in both providing and deciding issues relating to the provision of air transport in these situations, most especially central, regional and local governments who are charged with financing these activities. The book contains 17 chapters from experts in remote-region air transport, within the following 5 sections: - Key economic and socio-economic issues - Subvention mechanisms - Route development initiatives - Infrastructure provision - Issues affecting the provision of air services in remoter regions.

As the airline industry struggles to extricate itself from its latest crisis, the time has come to examine the fundamentals of airline business strategy in a more innovative way and find answers to the questions, "What went wrong?" and "Why didn't we see it coming?". Stormy Skies captures the key issues that determine a viable airline industry in an increasingly globalised world and calls for more radical business thinking to ensure that mistakes are avoided in future. It looks at the airline business through the eyes of both the airlines themselves and also their customers, drawing upon the experience and views of industry personalities.

Optimization of aviation and space vehicle design requires accurate assessment of the dynamic stability and general properties of hybrid materials used in aviation parts. Written by a professional with 40 years of experience in the field of composite research, Hybrid Anisotropic Materials for Structural Aviation Parts provides key analysis and application examples to help the reader establish a solid understanding of anisotropic properties, theory of laminates, and basic fabrication technologies. Tools to ensure cost-effective, optimized fabrication of aircraft, satellites, space vehicles, and more... With a focus on analytic modeling and dynamic analysis of anisotropic hybrid materials used in structural parts, this book assesses how and why design mechanisms either work or fail. It describes how current manufacturing techniques can apply alternative electronic and ultrasonic systems to improve the strength of an aircraft's parts, reduce vibrations, and counteract deicing effects, among other vital requirements. Presenting valuable case studies involving manufacturers such as Boeing and DuPont, this book covers topics including: Nano composites, impregnation processes, and stress/strain analysis New techniques for analyzing interlaminar shear distribution sandwich/carbon/fiber/epoxy technologies Non-destructive methods, control technological parameters, and the influence of technological defects Use of carbon-silicon nanotubes and ceramic technology Strength criteria and analysis, and composite life prediction methodologies Dynamic aspects and stability of jetliners and lattice aviation structures Interlaminar shear stress analysis and possible failure Fatigue strength and vibration analysis This volume offers a useful, informative summary of the cutting-edge work being done in the field of high-performance composite materials, including fiberglass and carbon. With coverage of topics ranging from stress analysis and failure prediction to manufacturing methods and nondestructive inspection technology, it provides unique information to benefit a new generation of composite designers, graduate students, and industry professionals working with high-performance structures.

This book discusses the multiple systems that make commercial jet travel safe and convenient. The author starts by tracing the evolution of commercial jets from the Boeing 707 to the double decker Airbus A380. The next 7 chapters discuss flight controls, along with the high lift surfaces (flaps and slats) that are essential to allow high speed, low drag aircraft to take-off and land. The other systems include Engines/Nacelles, Cabin Pressurization and Air Conditioning systems, Landing Gear and brakes, Fuel Systems, Instruments/Sensors, and finally Deicing systems for the wings, nacelles and external air speed sensors. Case studies describe a significant accident that arose from a failure in the various systems described. The final chapter summarizes the past 60 years of jet travel and describe how these systems have created a cheaper, safer mode of travel than any other.

In a discipline which essentially studies how modern man came to be, it is remarkable that there are hardly any conceptual tools to describe change. This is due to the history of the western intellectual and scientific tradition, which for a long time favoured mechanics over dynamics, and the study of stability over that of change. Change was primarily deemed due to external events (in archaeology mainly climatic or 'environmental'). Revolutionary innovations in the natural and life sciences, often (erroneously) referred to as 'chaos theory', suggest that there are ways to overcome this problem. A wide range of processes can be described in terms of dynamic systems, and modern computing methods enable us to investigate many of their properties. This volume presents a cogent argument for the use of such approaches, and a discussion of a number of its aspects by a range of scientists from the humanities, social and natural sciences, and archaeology.

Vision is the dominant sense used by pilots and visual misperception has been identified as the primary contributing factor in numerous aviation mishaps, resulting in hundreds of fatalities and major resource loss. Despite physiological limitations for sensing and perceiving their aviation environment, pilots can often make the required visual judgments with a high degree of accuracy and precision. At the same time, however, visual illusions and misjudgments have been cited as the probable cause of numerous aviation accidents, and in spite of technological and instructional efforts to remedy some of the problems associated with visual perception in aviation, mishaps of this type continue to occur. Clearly, understanding the role of visual perception in aviation is key to improving pilot performance and reducing aviation mishaps. This book is the first dedicated to the role of visual perception in aviation, and it provides a comprehensive, single-source document encompassing all aspects of aviation visual perception. Thus, this book includes the foundations of visual and vestibular sensation and perception; how visual perceptual abilities are assessed in pilots; the pilot's perspective of visual flying; a summary of human factors research on the visual guidance of flying; examples of specific visual and vestibular illusions and misperceptions; mishap analyses from military, commercial and general aviation; and, finally, how this knowledge is being used to better understand visual perception in aviation's next generation. Aviation Visual Perception: Research, Misperception and Mishaps is intended to be used for instruction in academia, as a resource for human factors researchers, design engineers, and for instruction and training in the pilot community.

Ballooning, like the Enlightenment, was a Europe-wide movement and a massive cultural phenomenon. Lynn argues that in order to understand the importance of science during the age of the Enlightenment and Atlantic revolutions, it is crucial to explain how and why ballooning entered and stayed in the public consciousness. By the end of the eighteenth century, scientific matters had come to occupy a significant place in people s lives at almost every level of society. Using balloons as a case study, Lynn traces the dissemination and appropriation of this new science up and down the social and economic scale, exploring the cultural importance of ballooning at the birth of large-scale, mass consumption of science. Spectacular by nature, ballooning has inspired historians to tell a few stories, but has not come under the intense scrutiny it deserves. Rather than simply narrate a chronology of discovery, this book offers a cultural and social analysis of ballooning over the first quarter century after their invention. There is a paradox at the centre of ballooning: on the one hand a mass popular culture emerged surrounding balloons, they captured the hearts and imagination of the entire continent and beyond and became a symbol of Enlightenment, state power, and scientific progress; on the other hand, they failed to fulfill their technological potential.

UAV swarm network has been used in many critical applications, such as disaster recovery, area surveillance, weather monitoring, and military communications. There are many challenging R&D issues in UAV network designs, such as the hardware/software integration for a large-scale UAV network management, long-distance data transmissions among UAVs, swarm shape/formation control, and intelligent UAV mobility/position prediction. This book will be the first one to cover the engineering designs (especially network protocol designs) for dynamic, large-scale UAV network. It has the technical models/algorithms and protocol specifications for practical UAV swarm network deployment. Features: Includes chapters written by professors, researchers, engineers, and experts in UAV networking fields Details network protocol descriptions for practical engineering designs Covers 7-layer protocols (particularly data routing layer) Presents novel AI models/algorithms for intelligent UAV swarming/networking control Highlights practical hardware/software implementations for advanced UAV networks This book is suitable to a variety of audiences: (1) industry UAV R&D engineers, administrators, or technicians, who would like to grasp the latest trends in UAV communications; (2) college graduate students or researchers, who may want to pursue some advanced research on large-scale UAV swarming and networking technologies; (3) government agencies that determine the future society development in this exciting field; and (4) other interested readers with a strong desire to understand the challenges of designing a QoS-oriented UAV network. The book editors are: Dr. Fei Hu, Professor in Electrical and Computer Engineering at University of Alabama, Tuscaloosa, Alabama, USA; Dr. Xin-Lin Huang, Professor in Information and Communication Engineering, Tongji University, Shanghai, China; and Dr. DongXiu Ou, Professor in Transportation Information Institute at Tongji University, Shanghai, China.

The emergence of China as a future major participant in international aviation raises some interesting questions, especially from a strategic policy perspective. The progressive shift from a command to a mixed market economy under the central leadership of the Beijing administration now finds itself faced with the needs to balance a strategic duality in the context of the role of China's civil aviation industry. In a very real sense this situation requires the design and accommodation of a growing role for China's mainstream carriers within the operational context of the need to meet the complex challenges from increasing international market competition. In parallel with such major external pressures, central government must also accommodate domestic priorities with regard to internal economic development. The fruits of economic progress as a function of market reform are commonly understood to have positively reshaped the live of only a proportion of the national population to date. The need to create greater access to economic growth for the more remote western and northern provinces has required that the rapid development of airports become a factor in the planning and allocation of developmental priorities. To complicate matters further, prevailing requirements of airspace defence remain a major parameter within the larger context of national aviation policy. This book explores the political, economic and strategic issues raised by the inevitable tension between the domestic and international aspects of Beijing's current civil aviation strategy. It also seeks to identify some of the problems that face the industry as a key sector in the larger context of macroeconomic reform and the further pressures now being exerted by China's membership of the WTO.

The book offers a comprehensive overview of the multifaceted matters that arise in the process of financing commercial aircraft. It reviews the different topics on a high-level basis, and then explains the terminology used for each particular area of specialization.

Originally designed in 1952 as an anti-submarine warfare platform for the U.S. Navy, almost two-thousand Sikorsky H-34s have served on every continent with the armed forces of twenty-five countries - from combat in Algeria, the Dominican Republic, Nicaragua, and throughout southeast Asia, to saving flood victims, recovering astronauts, fighting fires, and carrying presidents, military H-34s have met every challenge handed them. With continuing post-military service, the number of countries which the H-34 has called home has swelled to nearly fifty. Revitalized with turbine engines, it has yet to fade from sight. Whether lifting construction material or supporting police departments, the DC-3 of helicopters will still be flying on its fiftieth anniversary. The most detailed account of the H-34 to appear, Lennart Lundh's Sikorsky H-34 reflects over a decade of research. It takes the reader through the H-34 from nose to tail, and across its service from Argentina to Vietnam. Few of the photographs have been published before, and many are drawn from private collections. A special feature is the chapter of impressions and anecdotes from fourteen H-34 crew members.

The new realities of airline travel came into full focus after the September 11 terrorist attacks. These horrific events escalated air rage incidents by 400%, but more importantly they put the entire airline industry under the spotlight. In subsequent years, the general public began to voice frustrations with the industry in very dramatic ways, a marked shift in consumer behavior from that of before 9/11. The International Transport Workers Federation responded with a call to action to bring about major changes to raise the airline industry to a level of service quality sufficient to meet the needs of 21st Century passengers. The quality of services that airline customers expect and the propensity toward air rage needs to be understood. Undoubtedly, some passengers are prone to air rage by factors in no way related to customer service. However, a better understanding of the customer's perception of service and airlines' offerings is one way of addressing the air rage crisis, combating the contributing factors long before they conspire to provoke a damaging incidence. Anger in the Air: Combating the Air Rage Phenomenon provides airlines with valuable input to help them better meet the service expectations of their customers and avoid instances of air rage on their flights. What do today's customers need and expect? What do airline customers perceive as the quality of services and how can the gap be closed between expectations and perceptions? The book addresses these key issues in five stages: 1.

Crew Resource Management (CRM) training was first introduced in the late 1970s as a means to combating an increased number of accidents in which poor teamwork in the cockpit was a significant contributing factor. Since then, CRM training has expanded beyond the cockpit, for example, to cabin crews, maintenance crews, health care teams, nuclear power teams, and offshore oil teams. Not only has CRM expanded across communities, it has also drawn from a host of theories from multiple disciplines and evolved through a number of generations. Furthermore, a host of methodologies and tools have been developed that have allowed the community to better study and measure its effect on team performance and ultimately safety. Lacking, however, is a forum in which researchers and practitioners alike can turn to in order to understand where CRM has come from and where it is going. This volume, part of the 'Critical Essays on Human Factors in Aviation' series, proposes to do just that by providing a selection of readings which depicts the past, present, and future of CRM research and training.

Although a number of texts on helicopter aerodynamics have been written, few have explained how the various theories concerning rotorborne flight underpin practical flight test and evaluation. This book combines theoretical information on aerodynamics, stability, control and performance with details of evaluation methodologies and practical guidance on the conduct of helicopter flight tests. For each topic the relevant theory is explained briefly and followed by details of the practical aspects of testing a conventional helicopter. These include: safety considerations planning the tests the most efficient way to conduct individual flights Where possible typical test results are presented and discussed. The book draws on the authors' extensive experience in flight test and flight test training and will appeal not only to professionals working in the area of rotorcraft test and evaluation, but also to helicopter pilots, rotorcraft designers and manufacturers and final year undergraduates of aeronautical engineering

The Early Development of the Aviation Industry: Entrepreneurs of the Sky provides an introduction to the world of the early aviation industry and the business endeavours of the original aviators. Many of the first pioneers who flew heavier-than-air planes went on to develop considerable industrial concerns. In doing so they exhibited a number of entrepreneurial qualities, which provide useful case studies for those interested in studying how successful entrepreneurs create or develop opportunities at the inception and emergence of high-tech industries. This book looks at the careers of pioneer aviators in the United States, Britain and France such as A.V. Roe, Thomas Sopwith, Glenn Curtiss and William Boeing. It examines this group of entrepreneurs during the start-up and early development stages of an emerging industry undergoing considerable technological change, and relates this experience to contemporary studies and experiences of entrepreneurship. The book explores what made these men successful in their entrepreneurial endeavours to help promote a better understanding of what makes an entrepreneur and what business and economic conditions are needed to allow such men to be successful. This book makes a major contribution to our knowledge of the development of the twentieth century economy and is essential reading for students and academics who are interested in the development of aviation and the nature of entrepreneurial behaviour.

Airlines willing to develop insight from foresight relating to the expected 'step phase changes' will eventually improve their margins. However, the backward-looking airline, managed using old strategic levers and short-term metrics, will cease to exist, merge, shrink, become more dependent on government support, or become irrelevant. 'Management innovations' are not going to deliver the required improvements; innovation within management is essential for airlines' survival. In Flying Ahead of the Airplane, Nawal Taneja analyzes global changes and thought-provoking scenarios to help airline executives adjust and adapt to the chaotic world. Drawing on his experience of real airline situations worldwide, the author concludes that there is a gulf between what executives are doing now and what they need to do to stay ahead of the curve. To close this gap, the author suggests that airline executives focus on just three relevant initiatives: a) aligning business and technology strategies, b) redesigning organization structures to centralize the role of the scheduling function, and c) developing relevant brands that integrate social networking technology. To support this third initiative, the book provides insights on branding from 20 fascinating non-aviation case studies from around the world. Flying Ahead of the Airplane will assist practitioners in airlines of every size to integrate future trends into their mainstream thinking and launch flexible business models to manage risk and compete effectively in the 'flattening world'.

The impact to airlines from airspace closure can be as benign as a two minute extension on an arrival pattern, or as catastrophic as a shoot down from a surface-to-air missile, as the tragic loss of Malaysia Airlines Flight 17 over the Ukraine in July 2014 demonstrates. Airspace constraints come in a variety of forms, both man-made and physical, but all result in operational inefficiencies that erode the economic vitality of an airline. Understanding the root causes of these airspace restrictions, developing strategies for mitigating their impact, and anticipating future airspace closures, are critical for the efficient and safe operation of any airline. This book uniquely examines the technological, geographic, regulatory, and political aspects of airspace closure, with a focus on how airlines continue to adapt to overcome these challenges, providing readers with a framework for identifying issues and solutions in a systematic manner. Filled with historical references and contemporary anecdotes, this book serves both as a practical guide and strategic resource for airline managers navigating their 21st century. organizations around some of the lingering 20th century obstacles.