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Books > Business & Economics > Business & management > Business negotiation

High Impact Fee Negotiation and Management for Professionals - How to Get, Set, and Keep the Fees You're Worth (Paperback,... High Impact Fee Negotiation and Management for Professionals - How to Get, Set, and Keep the Fees You're Worth (Paperback, 2nd Revised edition)
Ori Wiener
R1,288 Discovery Miles 12 880 Ships in 10 - 15 working days

The pressure on professional service firms and their professionals has never been higher. If you want to be able to charge the fees you know reflect the value you bring, you need the high impact, practical guidance that High Impact Fee Negotiation and Management for Professionals offers. Learn how to apply a powerful, consistent approach to make sure the 'golden triangle' of setting the price, getting the price and keeping the price works in your favour. Develop a strategy to enhance the profitability of your engagements through pricing, fee structuring, scoping, and negotiating. Understand the key steps management need to take to embed supporting processes and the appropriate culture. Expert negotiator, PSF consultant and trainer Ori Wiener's invaluable guide gives you the skills, tips and techniques that have been proven to deliver results.

7 Steps to Fearless Speaking (Paperback): Lilyan Wilder 7 Steps to Fearless Speaking (Paperback)
Lilyan Wilder
R676 R562 Discovery Miles 5 620 Save R114 (17%) Ships in 10 - 15 working days

"Lilyan Wilder has trained more broadcasters, politicians, and business executives than anybody." - Charles Osgood, Anchor, CBS News Sunday Morning.

When people say they'd rather die than address an audience, they're not kidding. Fear of public speaking has even topped death in some surveys. But now top communications consultant Lilyan Wilder offers some sound advice on how to overcome the crippling inhibition of public speaking. Her clients have included media icons Oprah Winfrey and Charlie Rose, former President George Bush, John Sculley, and Katharine Graham. 7 Steps to Fearless Speaking will teach you how to cope with the panic, avoidance, and trauma of speaking as you give the gift of your conviction and experience your voice for the first time.

"Lilyan Wilder is the industry's undisputed grand dame of broadcast coaching." —The New York Times.

"Lilyan Wilder understands how to make the essential connection between a speaker and an audience. In this book, she tells you how to do it as she has told so well to so many famous communicators." —Charlie Rose.

"7 Steps to Fearless Speaking has helped me to speak with persuasion and conviction....Follow Wilder's sage counsel, and you'll find your public speaking much improved and more rewarding." —Ivan Seidenberg, Chairman and CEO, Bell Atlantic.

"Lilyan Wilder is simply the best. I continue to use many of her exercises on a daily basis. They're wonderful." —Dr. Bob Arnot, Chief Medical Correspondent, NBC News.

"Lilyan Wilder is simply awesome, personally and professionally." —Maria Shriver, Correspondent, NBC News.

Ecology, Sustainable Development and Accounting (Hardcover): Seleshi Sisaye Ecology, Sustainable Development and Accounting (Hardcover)
Seleshi Sisaye
R4,922 Discovery Miles 49 220 Ships in 10 - 15 working days

Accounting literature has viewed sustainability in terms of social, economic and environmental performances. There have been concerns that the relationship between sustainability, accounting and organizational performance cannot be explained unless we can deduce patterns of administrative behaviour that chronicle management practices. Ecology, Sustainable Development and Accounting argues that, despite the broader social and economic development dimensions of sustainability and the limitations of its extension to corporate and organizational behaviour; an ecological framework is capable of providing the overall societal and community chronologies that describe corporate sustainable operations. Drawing examples from international development and federal government organizations, this book documents the link between ecology, corporate sustainable development, and sustainability accounting and reporting. It draws together the literature from several disciplines to elaborate the contribution of the ecological approach to sustainable development in the accounting literature. This book will be of particular interest to students, academics and practitioners in the areas of environmental studies, ecological economics, sustainable development studies, and social and environmental accounting. The sociological and anthropological perspectives make this book the first of its kind to apply the population ecology of sociology to both the sustainability and accounting literature.

The Pivot - Addressing Global Problems Through Local Action (Hardcover): Steve Hamm The Pivot - Addressing Global Problems Through Local Action (Hardcover)
Steve Hamm
R641 R467 Discovery Miles 4 670 Save R174 (27%) Ships in 9 - 17 working days

When the world reemerges from the COVID-19 pandemic, it seems likely that it will have transformed irrevocably. Can societies already reeling from climate change, income inequality, and structural racism change for the better? Does the shock of the pandemic offer an opportunity to pivot to a more sustainable way of life? Early in the crisis, a global volunteer collaboration called Pivot Projects was formed to rethink how the world works. Some members are experts in the sciences and the humanities; others are environmental activists or regular people who see themselves as world citizens. In The Pivot, the journalist Steve Hamm-who embedded in the enterprise from the start-explores their efforts and shows how their approach provides a model for achieving systemic change. Chronicling the group's progress along an uncharted path, he shows how people with a variety of skills and personalities collaborate to get things done. Through their work, Hamm examines some of today's most important technologies and concepts, such as systems thinking and modeling, complexity theory, artificial intelligence, and new thinking about resilience. The book features vivid, informal profiles of a number of the group's members and brings to life the excitement and energy of dynamic, smart people trying to change the world. Part journal of a plague year and part call to action, The Pivot tells the remarkable story of a collaborative experiment seeking to make the world more sustainable and resilient.

Sport Management and the Natural Environment - Theory and Practice (Hardcover): Jonathan Casper, Michael Pfahl Sport Management and the Natural Environment - Theory and Practice (Hardcover)
Jonathan Casper, Michael Pfahl
R5,622 Discovery Miles 56 220 Ships in 10 - 15 working days

Sport leaves a significant environmental footprint, from fans travelling to local league games to massive infrastructure projects for international mega-events. With climate change and other environmental issues becoming increasingly prominent, any successful sport organization now has to incorporate environmental concerns into their business strategy, while all sport managers must understand how to implement environmental initiatives into their everyday business. "Sport Management and the Natural Environment" is the first book to introduce environmental theory and best practice in the context of sport management, demonstrating how sport organizations can become more effective and sustainable, and exploring the important advocacy role that sport organizations have in local and global communities.

Drawing on the wider literature from environmental studies and mainstream business and management, the book considers the service-orientated nature of sport, the unique set of stakeholders (including fans, sponsors and local government) that pose particular challenges for the environmentally-responsible sports organization, and the positive benefits that environmental best practice can bring. It considers the unique social, economic and political space that sport occupies in society, and examines the most important practical managerial issues related to sport and the environment, including:

  • strategic planning
  • operations
  • facilities
  • finance and accounting
  • marketing, communication and digital media
  • stakeholder relations
  • leadership

Including contributions from leading academics and practitioners, "Sport Management and the Natural Environment" is the perfect foundation text for any course touching on environmental issues or social responsibility in sport, and essential reading for any sport manager looking to improve their professional practice.

Environmental Certification for Organisations and Products - Management approaches and operational tools (Hardcover): Tiberio ... Environmental Certification for Organisations and Products - Management approaches and operational tools (Hardcover)
Tiberio Daddi, Fabio Iraldo, Francesco Testa
R3,077 Discovery Miles 30 770 Ships in 10 - 15 working days

Environmental certification is an effective tool to manage the environmental impact made by companies, to leverage their competitive capabilities and to ensure their compliance with environmental principles in the case of production processes located in developing countries. As a result, environmental certification is becoming increasingly adopted by companies globally and the growth of new environmental standards - with different scopes, aims and roles - calls for a clear and updated systematization of the issue. This book provides an up-to-date overview of the different environmental certification tools and their respective roles and added value in a corporate management perspective. New certifiable standards for processes and products have been continuously developed, updated and renewed. This book provides a comprehensive and operational overview of the different types of environmental certification as well as an examination of the practical methods and tools to implement the standards for each certification.In identifying the most important requirements and standards for the issuing of environmental certification of both products and processes, the book demonstrates how companies can obtain operational methods to develop an environmental management system or a product certification in practice. Balancing a complete theoretical presentation of the issue with an operational perspective, the book supports the adoption and implementation of environmental certification tools and should be an invaluable resource for professionals as well as students and scholars of environmental management, sustainable business and corporate social responsibility.

Navigating Big Finance and Big Technology for Global Change - The Impact of Social Finance on the World's Poor (Hardcover,... Navigating Big Finance and Big Technology for Global Change - The Impact of Social Finance on the World's Poor (Hardcover, 1st ed. 2020)
Gayle Peterson, Robert Yawson, Ellen JK, Jeremy Nicholls
R1,533 Discovery Miles 15 330 Ships in 10 - 15 working days

The role of big finance and technology in social change is rapidly evolving. This book examines why large financial players are entering the social sector through social finance. Drawing on empirical research, the authors analyse the opportunities this new interest and commitment presents as well as the potential harm that can be done to vulnerable people when beneficiaries are not treated as partners and the social needs of people are not placed at the centre of the investment model. This book introduces a 'Deliberate Leadership' framework to help big finance tackle problems with no easy solutions. The book also analyses how current technologies (including blockchain) are being used and the benefits and drawbacks of different features of these technologies from the standpoint of the beneficiary and investor. The authors derive a series of insights into the model of technology for social finance and impact investing. Written as a practical book for students alongside a field book based on an action learning methodology, this volume will be useful to those in social finance and impact investing.

Sustainable Cities - Inspirational Case Studies (Hardcover): Simon Mills Sustainable Cities - Inspirational Case Studies (Hardcover)
Simon Mills
R4,484 Discovery Miles 44 840 Ships in 10 - 15 working days

Winners and nominees of the 2013/14 Sustainable City Awards present their case stories in a new collection, Sustainable Cities: Inspirational Case Studies. These short, easy-to-read stories will serve as an inspiration to others around the world in the quest to make our cities more sustainable.The awards were established in 2001 by the City of London Corporation and aim to recognise and reward organisations that have demonstrated excellence in sustainable development. Sustainable Cities is published by Greenleaf Publishing in association with the City of London.

Environmental Management in Organizations - The IEMA Handbook (Hardcover, 2nd Edition): John Brady, Alison Ebbage, Ruth Lunn Environmental Management in Organizations - The IEMA Handbook (Hardcover, 2nd Edition)
John Brady, Alison Ebbage, Ruth Lunn
R4,260 Discovery Miles 42 600 Ships in 10 - 15 working days

Environmental issues can present some daunting operational concerns for all types of organization, whether in the private, public and voluntary sectors. Managing them requires environmental professionals with a working knowledge of the rapidly developing body of regulatory measures.

This new edition of Environmental Management in Organizations provides all the management tools, performance measures and communication strategies that organizations need to manage their environmental responsibilities effectively. Leading experts on each topic provide focused explanations and clear practical guidance, as well as setting out the context and the key environmental and management drivers.

This edition significantly updates the original handbook to take account of developments in the environmental agenda, including new dedicated chapters on climate change, energy, transport, biodiversity and chemicals. Published with IEMA.

Table of Contents

Introduction Part 1: The Environmental Context 1.1 The Earth's Natural Systems 1.2 State of the Global Environment 1.3 Sustainability and Sustainable Development 1.4 Valuing Ecosystems and their Services 1.5 Overview of the Law and International Legislation 1.6 European Union Policy and Legislation 1.7 The UK Legislative Context Part 2: Environmental Themes 2.1 Biodiversity and Conservation 2.2 Chemicals 2.3 Climate Change 2.4 Energy 2.5 Food and Agriculture 2.6 Pollution Prevention and Control 2.7 Transport and Greenhouse Gases Part 3: Managing Environmental Performance 3.1 The Response of Organizations 3.2 Environmental Management Systems 3.3 Sustainable Procurement 3.4 Environmental Product Development 3.5 Waste Management and Producer Responsibility 3.6 Contaminated Land 3.7 Engaging with People in Your Organization Part 4: Measuring and Communicating Environmental Performance 4.1 Emissions and Contamination Standards 4.2 Measurement and Monitoring 4.3 Auditing 4.4 Environmental Performance Indicators 4.5 Reporting and Accounting 4.6 Engaging with Stakeholders Part 5: Evaluation Tools 5.1 Environmental Impact Assessment 5.2 Strategic Environmental Assessment 5.3 Environmental Risk Governance 5.4 Life Cycle Assessment Part 6: The Challenges Ahead for the Environmental Profession 6.1 The Sustainability Challenge 6.2 Getting Beyond Integrated Thinking and Governance 6.3 The Future of the Environmental Profession

Principles of Green Banking - Managing Environmental Risk and Sustainability (Paperback): Suborna Barua Principles of Green Banking - Managing Environmental Risk and Sustainability (Paperback)
Suborna Barua
R514 Discovery Miles 5 140 Ships in 18 - 22 working days

Environmental sustainability is perhaps the key societal challenge of our times. Achieving it will require a significant level of financing and investment, and here the role of the banking industry is fundamental. Banks can play a broader and far-reaching role by adopting environmental concerns in their internal and external business operations. Principles of Green Banking is a comprehensive account of the different aspects of green banking and offers theories and principles as well as practical how-to guidelines to adopt green banking practices. This book discusses why green banking is central to achieving sustainable development. It illustrates the evolution of green banking around the world, different types of environmental risks created by firms and how these risks offer threats to sustain ability, and ongoing trends and patterns of green banking practice. Critically, it also presents an outline of the regulatory framework necessary to help the entire banking sector adapt to the change towards green banking. It is a valuable resource for financial sector professionals and scholars in the fields of sustainable finance and banking.

Negotiation Genius - How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond (Paperback):... Negotiation Genius - How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond (Paperback)
Deepak Malhotra, Max Bazerman
R412 Discovery Miles 4 120 Ships in 10 - 15 working days

From two leaders in executive education at Harvard Business School, here are the mental habits and proven strategies you need to achieve outstanding results in any negotiation.
Whether you've "seen it all" or are just starting out, Negotiation Genius will dramatically improve your negotiating skills and confidence. Drawing on decades of behavioral research plus the experience of thousands of business clients, the authors take the mystery out of preparing for and executing negotiations--whether they involve multimillion-dollar deals or improving your next salary offer.
What sets negotiation geniuses apart? They are the men and women who know how to:
-Identify negotiation opportunities where others see no room for discussion
-Discover the truth even when the other side wants to conceal it
-Negotiate successfully from a position of weakness
-Defuse threats, ultimatums, lies, and other hardball tactics
-Overcome resistance and "sell" proposals using proven influence tactics
-Negotiate ethically and create trusting relationships--along with great deals
-Recognize when the best move is to walk away
-And much, much more
This book gets "down and dirty." It gives you detailed strategies--including talking points--that work in the real world even when the other side is hostile, unethical, or more powerful. When you finish it, you will already have an action plan for your next negotiation. You will know what to do and why. You will also begin building your own reputation as a negotiation genius.

"From the Hardcover edition."

Accounting for Biodiversity (Hardcover, New): Michael Jones Accounting for Biodiversity (Hardcover, New)
Michael Jones
R4,793 Discovery Miles 47 930 Ships in 10 - 15 working days

Biodiversity at its simplest, refers to the variety of species inhabiting Planet Earth. It is essential to the well-being of the planet. There is now a scientific consensus around the current ongoing crisis in biodiversity arising from both climate change and human activities. Experts believe we are in the middle of a mass extinction of biodiversity with devastating consequences for our planet. "

Accounting for Biodiversity" explores the need for companies to actively protect, conserve and improve biodiversity within their sphere of operation. The 14 chapters written by a selected team of experts investigate the ways in which companies are embracing their responsibility through a variety of biodiversity initiatives and innovative models designed to improve the recording, reporting and valuing of biodiversity. Global case studies look at biodiversity accounting in Africa, Asia, Australasia, Europe and South America. Overall, this book provides a comprehensive set of reflections on accounting for biodiversity and recommendations for the future.

This book is essential reading for all those interested in the contribution that accounting can make to the preservation of accounting. As we see increasing awareness of the importance of sustainability and ecological responsibility in business activity it is relevant and should prove informative to students, managers, accountants and those in business more generally. It is also important for all those interested in conserving biodiversity. "

Accounting for Biodiversity (Paperback, New): Michael Jones Accounting for Biodiversity (Paperback, New)
Michael Jones
R1,783 Discovery Miles 17 830 Ships in 10 - 15 working days

Biodiversity at its simplest, refers to the variety of species inhabiting Planet Earth. It is essential to the well-being of the planet. There is now a scientific consensus around the current ongoing crisis in biodiversity arising from both climate change and human activities. Experts believe we are in the middle of a mass extinction of biodiversity with devastating consequences for our planet. "

Accounting for Biodiversity" explores the need for companies to actively protect, conserve and improve biodiversity within their sphere of operation. The 14 chapters written by a selected team of experts investigate the ways in which companies are embracing their responsibility through a variety of biodiversity initiatives and innovative models designed to improve the recording, reporting and valuing of biodiversity. Global case studies look at biodiversity accounting in Africa, Asia, Australasia, Europe and South America. Overall, this book provides a comprehensive set of reflections on accounting for biodiversity and recommendations for the future.

This book is essential reading for all those interested in the contribution that accounting can make to the preservation of accounting. As we see increasing awareness of the importance of sustainability and ecological responsibility in business activity it is relevant and should prove informative to students, managers, accountants and those in business more generally. It is also important for all those interested in conserving biodiversity. "

Cooperatives As A Catalyst For Sustainability: Lessons Learned From Asian Models (Hardcover): Leo Paul Dana, Naman Sharma,... Cooperatives As A Catalyst For Sustainability: Lessons Learned From Asian Models (Hardcover)
Leo Paul Dana, Naman Sharma, Sneha Kumari, K. K. Tripathy, B P Pillai, …
R2,608 Discovery Miles 26 080 Ships in 18 - 22 working days

The cooperative movement has played a vital role in economic development around the world. Cooperatives also contribute to the achievement of the United Nations' Sustainable Development Goals (SDGs). They generate revenue for economic growth, support the development of communities and local culture and help protect the environment. Cooperatives in Asia have been leaders in their approaches with comprehensive and supportive policies. Across Asia, there are unique models of cooperatives - some of which can be replicated internationally. They utilise collectivisation as an economic model with the cooperation of their populations. Cooperatives from Bangladesh, India, Israel, Japan, Nepal and the United Arab Emirates are also well-known for their proactive approach to sustainability.This book seeks to document the governance, leadership and sustainable best practices of cooperatives, to pave the way for the development of cooperatives internationally, utilising the sustainable cooperatives of Asia as examples. Addressing the current gap in research about cooperatives, the chapters showcase lessons for the cooperative world in its movement towards sustainability through the examination of original case studies, as well as quantitative studies. The volume offers new insights to researchers and policymakers to understand the ecosystem surrounding cooperatives and actions to take to work towards their strengthening and welfare.

Extinction Governance, Finance and Accounting - Implementing a Species Protection Action Plan for the Financial Markets... Extinction Governance, Finance and Accounting - Implementing a Species Protection Action Plan for the Financial Markets (Paperback)
Jill Atkins, Martina Macpherson
R1,303 Discovery Miles 13 030 Ships in 10 - 15 working days

The first book to address the highly important and pressing issue of extinction and corporate governance. With contributions from leading organisations, including the UN Principles for Responsible Investment, European Commission and the World Wildlife Fund. Grounded in the latest research, the book provides practical insight for investors, business leaders and financial managers into how to make a positive contribution to species protection.

Measuring and Controlling Sustainability - Spanning Theory and Practice (Hardcover): Adam Lindgreen, Christine Vallaster, .... Measuring and Controlling Sustainability - Spanning Theory and Practice (Hardcover)
Adam Lindgreen, Christine Vallaster, . Shumaila Yousofzai, Bernhard Hirsch
R1,883 Discovery Miles 18 830 Ships in 10 - 15 working days

Efforts to establish the measurement and control of sustainability have produced notable tools, but those instruments lack applicability in practice. Increasing the level of standardization of such tools also seems difficult to achieve, because the contexts surrounding the focal organizations differ considerably. Therefore, what we need is a systematic, interdisciplinary assessment of how to measure and control sustainability, so that we can establish an essential definition and up-to-date picture of the field. Measuring and Controlling Sustainability attempts to provide such an assessment in 17 chapters, organized into four main topic sections: (a) organizations and social value creation: concepts, responsibilities, and barriers; (b) accounting, measurement, performance, and diffusion of social value; (c) practical and managerial insights from real-life cases; and (d) choices, incentives, guidance, and ethics. This research anthology provides a comprehensive collection of cutting-edge theories and research that will further the development and advancement of measuring and controlling sustainable efforts in theory and managerial practice.

Greentool ALS Grundlage Fur Das Co2-Management - Ein Co2-Berechnungs-Werkzeug Fur Mittelstandische Logistikdienstleister... Greentool ALS Grundlage Fur Das Co2-Management - Ein Co2-Berechnungs-Werkzeug Fur Mittelstandische Logistikdienstleister (German, Hardcover, 2015 ed.)
Markus Gogolin, Thorsten Klaas-Wissing
R1,041 Discovery Miles 10 410 Ships in 18 - 22 working days

Weltweit verursachen Transport und Verkehr etwa ein Drittel der CO2-Emissionen, davon entfallen 75 Prozent auf den Strassenverkehr. NGOs, der Gesetzgeber aber auch Verlader fordern daher zunehmend Transparenz und die Senkung von CO2-Emissionen, was dazu gefuhrt hat, dass sich CO2-Management fur Logistikdienstleister zu einem strategischen Zukunftsthema entwickelt hat. Fuhrende Logistikdienstleister setzen sich mit dem Thema CO2-Management intensiv auseinander und haben zur Erfassung und zum Reporting von Emissionskennzahlen weitgehend unternehmensindividuelle Loesungsansatze erarbeitet. Insbesondere mittelstandische Logistikdienstleister stehen aber vor der Herausforderung, trotz schlanker Geschaftsstrukturen und begrenzter finanzieller sowie personeller Ressourcen, kontinuierlich Wissen aufzubauen und ein geeignetes operatives Instrumentarium fur das CO2-Management zu entwickeln.

Management Systems for Sustainability - How to Connect Strategy and Action (Paperback): Phil Cumming Management Systems for Sustainability - How to Connect Strategy and Action (Paperback)
Phil Cumming
R1,108 Discovery Miles 11 080 Ships in 10 - 15 working days

To deliver on your sustainability ambitions, you need an effective management system. Delivery and results, after all, are what set leading sustainable businesses apart. Supplementing your existing management arrangements with a management systems approach can play a crucial part in helping to implement more sustainable ways of working. It will help your colleagues understand what sustainability means and how it applies to their role. It will strengthen the link between strategy and action and provide the framework for the various elements of your sustainability strategy to happen. In his short guide, Phil Cumming introduces you to management systems thinking and concepts and sets out clear and practical steps to help you be more formalised and systematic about how and when you do things. This book will help you deliver on your sustainability ambitions -- without needing to follow a single management system standard!

Radical Collaboration - Five Essential Skills to Overcome Defensiveness and Build Successful Relationships (Paperback, 2nd... Radical Collaboration - Five Essential Skills to Overcome Defensiveness and Build Successful Relationships (Paperback, 2nd Edition)
James W. Tamm, Ronald J Luyet
R536 R505 Discovery Miles 5 050 Save R31 (6%) Ships in 18 - 22 working days

The second edition of the essential guide, updated with new research and observations to help twenty-first century organizations create models for effective collaboration. Collaborative skills have never been more important to a company's success and these skills are essential for every worker today. Radical Collaboration is a how-to-manual for creating trusting, cooperative environments, and transforming groups into motivated and empowered teams. James W. Tamm and Ronald J. Luyet provide tools that will help you increase your ability to work successfully with others, learn to be more aware of colleagues, and better problem-solve and negotiate. Radical Collaboration is an eye-opener for leaders, managers, HR professionals, agents, trainers, and consultants who are seeking constructive ways of getting the results they want.

The Impact Challenge - Reframing Sustainability for Businesses (Hardcover): Alessia Falsarone The Impact Challenge - Reframing Sustainability for Businesses (Hardcover)
Alessia Falsarone
R3,635 Discovery Miles 36 350 Ships in 10 - 15 working days

1. Defines a toolkit for the adoption of sustainability-oriented business innovations by focusing on organizational design. 2. Provides a global lens on shaping sustainability dialogue through applied data analytics. 3. Includes a variety of case studies and applications at a global level. 4. Discusses the need to analytically identify the prevailing organizational learning curve before selecting sustainability targets and commitments. 5. Combine theory and practice in a practical style with hands-on experience using case studies data.

Negotiating (Paperback): Dk Negotiating (Paperback)
Dk
R215 R199 Discovery Miles 1 990 Save R16 (7%) Ships in 5 - 10 working days

Improve your negotiation skills and land the deal, promotion or project. Negotiation skills are essential for managing teams, persuading others and finding win-win solutions. The practical guide that gives you the tools you need to improve your negotiation tactics. Whether you're new to negotiating, or keen to enhance your existing skills, this is the guide for you. Inside you'll find: - Practical, "how-to" approach that teaches you the skills you need to run a project successfully - New spreads on negotiation online rather than face to face - Step-by-step instructions, tips, checklists, and "Ask yourself" features show you how to make an impact - Tables, illustrations, "in-focus" panels, and real-life case studies demonstrate and explain problem-solving and how to build confidence and get results The illustrated guide to negotiating is the perfect tool for managers and business leaders. The slim compact format allows you to use this book as an on-hand reference whenever you need advice on mitigating decision traps and impasses. You'll discover how to improve your negotiating skills by defining your style, preparing properly, and designing your meeting structure. Plus, how to build relationships, develop trust, negotiate fairly, and tips on negotiating styles. This business management book is packed with step-by-step instructions, tips, checklists and to show you how to persuade in business! Tables, illustrations, and real-life case studies further explain how to build confidence and get results. Whether it's negotiating, managing people, or improving your leadership skills, DK's Essential Managers series contains the know-how you need to be a more effective manager and hone your management style.

Public Relations, Activism, and Social Change - Speaking Up (Hardcover, New): Kristin Demetrious Public Relations, Activism, and Social Change - Speaking Up (Hardcover, New)
Kristin Demetrious
R4,915 Discovery Miles 49 150 Ships in 10 - 15 working days

Winner of the 2014 NCA PRIDE Book Award Why are some voices louder in public debates than others? And why can't all voices be equally heard? This book draws significant new meaning to the inter-relationships of public relations and social change through a number of activist case studies, and rebuilds knowledge around alternative communicative practices that are ethical, sustainable, and effective. Demetrious offers a powerful critical description of the dominant model of public relations used in the twentieth century, showing that 'PR' was arrogant, unethical and politically offensive in ways that have severely weakened democratic process and its public standing and professional credibility. The book argues that change within the field of public relations is imminent and urgent-for us all. As the effects of climate change intensify, and are magnified by high carbon dioxide emitting industries, vigorous public debate is vital in the exploration of new ideas and action and if alternative futures are to be imagined. In these conditions, articulate and persistent publics will appear in the form of grassroots activists, asking contentious questions about risks and tabling them for public discussion in bold, inventive, and effective ways. Yet the entrenched power relations in and through public relations in contemporary industrialized society provide no certainty these voices will be heard. Following this path, Demetrious theorises an alternative set of social relations to those used in the twentieth century: public communication. Constructed from communicative practices of grassroots activists and synthesis of diverse theoretical positions, public communication is a principled approach that avoids the deep contradictions and flawed coherences of essentialist public relations and instead represents an important ethical reorientation in the communicative fields. Lastly, she brings original new perspectives to understand current and emergent developments in activism and public relations brought about through the proliferation of Internet and digital cultures.

Business Negotiations in China - Strategy, Planning and Management (Hardcover): Henry K. H. Wang Business Negotiations in China - Strategy, Planning and Management (Hardcover)
Henry K. H. Wang
R3,075 Discovery Miles 30 750 Ships in 10 - 15 working days

Business Negotiations in China provides a holistic overview of the institutional, organisational and cultural issues that underpin successful business negotiations in China. Good negotiation strategies and management are essential for establishing successful business deals and new ventures in China. The author addresses the current key issues and risks, high level business management, planning, innovative approaches and modern negotiation strategies. The text opens with a review of the evolution of key negotiation models that have been use in China right up to the most current. This is followed by an analysis of the various negotiation frameworks and processes being undertaken in China; their similarities and differences with other global negotiation processes. Alongside the negotiation itself, the author provides advice on: selection of the negotiation team and the various strategic roles within it; the detailed preparations and analysis required prior to starting negotiations in China; effective management strategies for each of the various stages of negotiation to achieve successful, sustainable outcomes. Business Negotiations in China is supported by examples and analysis drawn from actual high level business negotiations by leading international companies with China State Owned Enterprises. It also explores the fierce competition between multinationals and China state-owned companies and their respective different negotiation strategies. This book is an important, indispensable insider's guide to the strategy and practice of negotiating in China and is relevant to professionals, academics, researchers and students alike.

The Leader's Guide to Mindfulness - How to Use Soft Skills to Get Hard Results (Paperback): Audrey Tang The Leader's Guide to Mindfulness - How to Use Soft Skills to Get Hard Results (Paperback)
Audrey Tang
R475 R438 Discovery Miles 4 380 Save R37 (8%) Ships in 5 - 10 working days

This business book is great for leaders, middle managers and entrepreneurs interested in the following categories; LEADERSHIP AND MANAGEMENT, MINDFULNESS, WELLBEING, PERSONAL DEVELOPMENT

The Leader’s Guide to Mindfulness is a practical guide to help you lead your organisation more effectively using proven mindfulness strategies and tools to unlock top performance and results.

Stress is an inevitable part of day to day work. From the sheer volume of work, to complex decisions, and working with others, leaders and employees are not able to work as effectively. The Leader’s Guide to Mindfulness is a highly practical guide to help you focus your attention on the present so you and your organisation can perform more effectively. With emphasis on the “why” and the “how” of mindfulness, you’ll discover how to reap the performance benefits and learn how to use mindfulness to become an emotionally agile leader. Through a combination of ground rules, practical exercises, case studies and no-nonsense advice, you’ll discover how mindfulness can help you and your organisation to:

· Improve wellbeing and resilience

· Improve relationships and collaboration

· Improve creativity and innovation

· Improve decision making and problem-solving

The Definitive Business Pitch (Paperback): Angela Hatton The Definitive Business Pitch (Paperback)
Angela Hatton
R767 Discovery Miles 7 670 Ships in 10 - 15 working days

Good ideas don't sell themselves. In today's business world it's no longer just sales people who are responsible for winning business. Many people, from TV producers to landscape gardeners, consultants to builders, need to employ convincing communication skills to win clients and commissions. Even managers within a business have to 'sell' their ideas, proposals and plans as they compete for support and scarce resources. With increasingly competitive markets the norm, your customers and clients are almost certain to have a choice. It's not just what your business can do that matters - it's how you pitch your offer that determines success. Poor preparation or presentation at the pitching stage will lose the business to a competitor. Getting the basics right is not enough: you have to get ahead of the competition. This guide is packed with practical ideas, tips and checklists that will ensure you are ahead of the crowd. It takes you right through the process, from deciding whether or not to pitch, getting to know the client, doing the essential preparation and then pitching for success. Unlike most of the titles available, this book covers both written proposals and oral presentations, showing you how to harness effective business communication skills to make the perfect winning pitch. The Definitive Business Series will ensure you get up to speed fast with all the business essentials you need to be a success. With their guided step-by-step approach the latest practical business techniques and concepts and their easy-to-read style, The Definitive Business Series cover every aspect of the topic from the business basics to the essential skills needed to progress in your career. The Definitive Business Series. Your fast-track to business success.

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