How to be resilient in a professional setting. How do some people bounce back with vigor from daily setbacks, professional crises, or even intense personal trauma? This book reveals the key traits of those who emerge stronger from challenges, helps you train your brain to withstand the stresses of daily life, and presents an approach to an effective career reboot. This volume includes the work of: Daniel Goleman Jeffrey A. Sonnenfeld Shawn Achor This collection of articles includes "How Resilience Works," by Diane Coutu; "Resilience for the Rest of Us," by Daniel Goleman; "How to Evaluate, Manage, and Strengthen Your Resilience," by David Kopans; "Find the Coaching in Criticism," by Sheila Heen and Douglas Stone; "Firing Back: How Great Leaders Rebound After Career Disasters," by Jeffrey A. Sonnenfeld and Andrew J. Ward; and "Resilience Is About How You Recharge, Not How You Endure," by Shawn Achor and Michelle Gielan. How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Negotiation is a vital skill for every manager. As a result, there are almost as many 'patented' techniques for negotiation as there are managers, each proclaiming to be the definitive route to success. The authors behind these techniques keep their work very much to themselves. Their fundamentally different approaches to negotiation remain in isolation from each other, as if their authors were too polite to contradict others in the field. In most cases, when you are developing your negotiation skills, this leaves you with a stark choice: pick a single technique and ignore the rest. Until now ... Kennedy on Negotiation is an authoritative and comprehensive guide to negotiation skills training and practice. Dr Kennedy uses the well-established 'Four Phases' model as the structure around which he critiques constructively the numerous competing theories and models. Gavin Kennedy's book is everything you would expect from one of the most respected writers on negotiation. It is a readable and reliable guide to all that is best in the various contributions to negotiation training from authors such as John Nash, Walton and McKersie, Atkinson, Nierenberg, Rubin and Brown, Gottschalk, Karass, Fisher and Ury, and many more, including Gavin Kennedy himself.

Despite significant progress in recent decades, the environmental crisis is far from over. We know what needs to change, but we don't seem to know--economically, politically, or socially--how to stop the juggernaut of destructive development and resource depletion. Something continues to undermine our efforts to become a truly sustainable society.
"In the Light of Humane Nature" highlights the positive accomplishments we have made recently in greening the economy and also exposes the underlying causes for our continued march toward disaster. A seasoned environmental professional, Arthur Weissman argues that what causes our environmental problems and stymies solutions ultimately relates to human values and our attitudes toward the world around us, including other humans, other species, and nature as a whole.
He provides a twist on the usual environmental critique of society by demonstrating that we will attain our true relationship to nature only when we embrace the highest human values. When our moral and aesthetic values become all-encompassing and not just self-serving, we will indeed be part of nature and not apart from it. Through this engaging work he encourages all of us to live up to our highest human (and humane) ideals so that we may solve our environmental and social problems and become better human beings in the process.
"In the Light of Humane Nature" weaves personal narrative and autobiographical detail with professional and philosophical discussion to describe the growth of the green economy movement and what it still lacks. Throughout the discussion Weissman sticks to essential concepts all can comprehend, and he concludes with a contemporary solution and appeal to the younger generation.

Social entrepreneurship is on the rise and social enterprises are solving some of the most critical and enduring social problems by using innovative, pragmatic and sustainable business models. Access to knowledge thanks to the Internet and rapid expansion of the knowledge economy are opening new opportunities for social ventures. With knowledge-based social entrepreneurship where knowledge is the primary resource, more pressing social problems can be addressed by using advanced technologies. This book investigates this emerging concept, possibilities that it holds, its place in today's economy, and links bridges between knowledge, innovation, and social entrepreneurship. Academics, entrepreneurs, students, and NGOs will find the theoretical and practical information presented in this book extremely valuable.

Few other actions can change the value of a company—and its competitive future—as quickly and dramatically as an acquisition. Yet most companies fail to create shareholder value from these deals, and in many cases they destroy it. It doesn't have to be this way.

The Synergy Solution will change how companies think about and approach their M&A strategies and realize the performance promises they make to their shareholders. Beginning with a clear and well-accepted foundation of the economics of the M&A performance problem, Deloitte's Mark Sirower and Jeff Weirens show acquirers how to develop and execute an M&A strategy—end-to-end—that not only avoids the pitfalls that so many companies fall into but also creates real, long-term shareholder value.

This includes:

• How to develop an M&A strategy and a pipeline of deals
• How to test the investment thesis of a deal
• How to decide what premium to pay
• How to plan for a successful Announcement Day
• How to properly communicate performance promises to stakeholders and shareholders
• How to realize those promised synergies through integration planning and post-close execution
• How to build a new, combined organization
• How to anticipate the questions of an informed board
• How to sustain long-term shareholder value

Sirower and Weirens provide invaluable background to those considering M&A, laying out the issues they have to consider, how to analyze them, and how to plan and execute the deal effectively. They also show those who have already started the process of M&A how to maximize their chances of success.

There is an art and a science to getting mergers and acquisitions right, and this powerful resource provides the insights and strategies acquirers need to find success at every stage of this often complex and perilous process.

This title was first published in 2003. Testing policies promoted by current environmental management literature, this book puts forward a new conceptual model to identify which organizational and supervisory support factors can positively influence employees to promote environmental initiatives in businesses. The model uses employee knowledge of and belief in management commitment, testing thirteen environmental policies that influence employee eco-initiatives and six sets of organizational behaviour and supervisory support factors. The book features a thorough review of relevant organizational behaviour and corporate environmental management literature, describing what motivates adoption of company policies of sustainable development, factors motivating employees to implement innovation, and learning organization-type managerial behaviours that encourage employee actions. A survey questionnaire using behaviourally-anchored rating scales enables employees to assess the behaviours of their direct supervisors without the usual biases that occur in other opinion-based surveys. The survey highlights counter-intuitive results related to information sharing and environmental policies and the author proposes recommendations for more effective future policies.

This book analyses the food sector which has economic and political significance for all countries. A highly fragmented and heavily regulated sector, it has become increasingly complex owing to globalisation and geographical decoupling of production and consumption activities. The urban population of the world has grown from 746 million in 1950 to 3.9 billion in 2014 and more than 70% of the population is anticipated to be living in urban areas by 2050. Food supply chains play a vital role in feeding the world's most populous cities, whilst underpinning transportation, storage, distribution, and waste management activities for the sustainability of the urban environment. That is why, this book presents the latest research on food supply chain management with a focus on urbanisation. The contributions involve food distribution in cities, food waste minimisation, and food security with a focus on models and approaches to achieve more sustainable and circular food supply chains.

Focusing on the role entrepreneurship centres can play within the UK and other countries; this edited volume explores the effective construction of viable and sustainable entrepreneurship centres. It questions how these Higher Education Centres contribute to enterprise and entrepreneurship curriculum enhancement, research, and support to entrepreneurs. Entrepreneurship Centres responds to the renewed focus on Higher Education Institutions to play a meaningful role in socio-economic development and the need for such centres to act as an equal component to the traditional roles of teaching and research within universities. With case studies from the UK, Africa, Europe, and Canada, this collection contributes to the debate on whether entrepreneurship centres can and should play an important role in entrepreneurship activities within HEIs.

On a global scale, sewage represents the main point-source of water pollution and is also the predominant source of nitrogen contamination in urban regions. The present research is focused on the study of the main challenges that need to be addressed in order to achieve a successful inorganic nitrogen post-treatment of anaerobic effluents in the mainstream. The post-treatment is based on autotrophic nitrogen removal. The challenges are classified in terms of operational features and system configuration, namely: (i) the short-term effects of organic carbon source, the COD/N ratio and the temperature on the autotrophic nitrogen removal; the results from this study confirms that the Anammox activity is strongly influenced by temperature, in spite of the COD source and COD/N ratios applied. (ii) The long-term performance of the Anammox process under low nitrogen sludge loading rate (NSLR) and moderate to low temperatures; it demonstrates that NSLR affects nitrogen removal efficiency, granular size and biomass concentration of the bioreactor. (iii) The Anammox cultivation in a closed sponge-bed trickling filter (CSTF) and (iv) the autotrophic nitrogen removal over nitrite in a sponge-bed trickling filter (STF). Both types of Anammox sponge-bed trickling filters offer a plane technology with good nitrogen removal efficiency.

In current, uncertain times, it is important for businesses, whether private, public or third sector, to prepare for unexpected impacts. This book offers a way forward that brings the individuals and their employers together to deliver a future that is ready to take advantage of opportunities, be ready for threats, "do sustainability" and save money at the same time. Do More with Less takes conventional improvement techniques and suggests new ways to deploy them to improve both Efficiency and Effectiveness of organisations. The proposed programme is cost-neutral since it can be paid out of the reduction of inefficiency and ineffectiveness: wasted time, effort, materials and budget. At a strategic level, this book introduces a key performance indicator linking resource use to corporate effectiveness, thereby bringing together sustainability, business success and waste reduction. The contents then cover the entire improvement process from initial audit through to implementing the improvements together with useful suggestions on ways to maintain the success and to control the gains. Techniques such as problem spotting and developing real-world solutions are presented as well as the necessary communications and marketing tools to support the improvement process. This book is aimed at individuals who wants to make a difference at work personally and at organisations that want to be successful in difficult and uncertain times. It presents ideas and techniques that are easy to learn, simple to carry out and practical to everyone.

In order to ensure environmentally responsible production and disposal of products, local governments are imposing stricter environmental regulations, some of which even require manufacturers to take back their products at the end of the product's useful life. These government regulations, together with increasing environmental awareness, have forced manufacturers to invest in environment-conscious manufacturing. The multiple Criteria Decision Making Techniques presented in this book can be employed to solve the problems of environment-conscious manufacturers in product design, logistics, disassembly and remanufacturing.

This book integrates two different but equally prominent themes in the management field: mergers and acquisitions (M&As) and corporate social responsibility (CSR). It explores questions such as whether strategic goals overlap or conflict with sustainability choices, what the strategic and sustainability tensions are confronting expanding companies, and whether these companies can grow and be socially responsible for a variety of stakeholders. The authors provide a fresh perspective on the study of acquisitions, aiming to inspire the M&A field and using examples from different global and institutional contexts in both developed and developing economies. This ground-breaking book addresses the gap that has existed between acquisitions on the one hand and social responsibility and sustainability on the other, for an integrative perspective on enacting M&As and achieving the triple people-planet-profits bottom line.

In current, uncertain times, it is important for businesses, whether private, public or third sector, to prepare for unexpected impacts. This book offers a way forward that brings the individuals and their employers together to deliver a future that is ready to take advantage of opportunities, be ready for threats, "do sustainability" and save money at the same time. Do More with Less takes conventional improvement techniques and suggests new ways to deploy them to improve both Efficiency and Effectiveness of organisations. The proposed programme is cost-neutral since it can be paid out of the reduction of inefficiency and ineffectiveness: wasted time, effort, materials and budget. At a strategic level, this book introduces a key performance indicator linking resource use to corporate effectiveness, thereby bringing together sustainability, business success and waste reduction. The contents then cover the entire improvement process from initial audit through to implementing the improvements together with useful suggestions on ways to maintain the success and to control the gains. Techniques such as problem spotting and developing real-world solutions are presented as well as the necessary communications and marketing tools to support the improvement process. This book is aimed at individuals who wants to make a difference at work personally and at organisations that want to be successful in difficult and uncertain times. It presents ideas and techniques that are easy to learn, simple to carry out and practical to everyone.

This volume explores the ways in which knowledge and innovation impact business and economic sustainability, offering a wide-ranging and richly illustrated study of knowledge, innovation and sustainability of organizations from a dynamic capabilities perspective. In organizational theory, dynamic capability is defined as an organization's ability to react and adapt adequately and rapidly to external change. In today's global economy, pursuing sustainable strategies and practices is critical to organizational success. Complying with externally and internally imposed sustainability targets might initially appear as a restriction for organizations; however, they can be transformed into a new set of opportunities. This means that the classic ways in which management absorbs the experiences associated with evolving conditions, organizational frameworks and markets must be reconsidered in light of the preservation of the technological, environmental and social ecosystems. Featuring research and case studies from sectors such as NGOs, SMEs, education and agriculture, this book offers students, academics, practitioners and policymakers a multi-faceted understanding of how and why knowledge, innovation and sustainability are intricately linked-and offers insight into best practices that balance organizational and societal needs.

This book is directly aligned to the NEBOSH Certificate in Environmental Management, which is a qualification aimed primarily at those in business who influence the environmental performance of their organisation by the decisions that they make as managers or the actions that they take as operators. This book aims to provide an introduction to the main areas of concern and how the challenges can be addressed. This new edition takes account of recent changes in international guidance and legislation and the recent update of the International Standard in Environmental Management ISO 14001. The contents are important for businesses that wish to stay within the law and avoid adverse publicity. It explains how the concept of sustainability can be achieved in practice and what benefits - especially financial - that can accrue. Recent developments in the definitions of sustainability and the growing interest in the circular economy are introduced. It pays to be ahead of the game because decisions made now need to reflect an awareness of the coming pressures and there are opportunities available that can bring other benefits. This book is intended for candidates for the NEBOSH qualification, but it will also be useful to anyone who wishes to understand the problems and how they can be tackled within their own organisations, be they industry, public service, voluntary bodies, or even as individuals.

Attaining the 2030 Sustainable Development Goal of Climate Action focuses on Sustainable Development Goal number thirteen (SDG13): urgent action to combat climate change and its impacts. Examining family businesses in Germany, Australia, the United States and the United Kingdom, each case study presents a unique perspective from their respective countries of how SDG13 translates into strategy, culture, and the practice of doing business, providing insights and key takeaways into how family businesses can play a role in combatting climate change. The United Nations' (UN) Sustainable Development Goals (SDGs) are 17 Goals pledged by 193 nations in 2015 which would help engender an improved, fairer, and more sustainable world - one in which 'no one is left behind'. The SDGs are a call to action, to develop innovative solutions to the most complex, societal, and environmental global challenges. In Family Businesses on a Mission, series editors Naomi Birdthistle and Rob Hales bring together international case studies to illustrate how family businesses can attain the UN 2030 SDGs. Accessible to those working in the field beyond academia - such as family business practitioners, family business owners, government and policymakers, members of NGOs, business associations and philanthropic centres - the book series equally appeals to those with a general interest in entrepreneurship and business.

Successful negotiators do not take language for granted. Spoken and written language is the instrument of negotiation. Understanding and using its power is central to managing and influencing the process of exchanging information and discussing ideas in order to reach agreement and achieve your goals. The aims of the book are to heighten awareness of the role of language, and to suggest practical ways you can use language skills to improve the effectiveness of your contribution, your reading of the situation and your ability to manage and control the negotiation process. Specific strategies are indexed for ease of reference. Throughout, there are exercises and examples you can use to review your own practice and to experiment with new skills. "The Language of Negotiation" explains the role of culture, and the qualities and functions of language that are most influential in a negotiation. It suggests strategies and specific tactics for managing conversations, for controlling the topic or for using listening skills to read the situation. It also deals with particular problems such as gaining co-operation and agreement even in adversarial or confrontational situations. This book shoul

Today's financial sector faces multiple challenges stemming from ecological, societal, and technological risks such as climate change, political extremism, and cyber-attacks. However, these non-traditional risks are yet to be fully identified and measured, in order to ensure their successful management. This edited collection sheds light on the topic by examining the unique measurement and modelling challenges associated with each of these risks, and their interaction with finance. Offering a comprehensive analysis of non-traditional finance risks, the authors provide the basis for developing appropriate risk management techniques. With new approaches to protect against emerging threats to the financial sector, this edited collection will appeal to academics researching sustainability, development finance, and risk management, as well as policy-makers and practitioners within the banking sector.

Learn exactly what you need to know, do and deliver to be a great management consultant. Readers will understand:

•How should you identify and define the services you will offer?
•Why do clients buy consultancy and what are they looking for?
•How can you bring maximum value to the client’s organisation?
•How do you engage clients and win work?
•How can you deliver results that will be sustainable for your client?
•How do you establish long-term relationships that bring you repeat business with clients?
•When should you say ‘no’ to a consulting engagement?
•How do you navigate your way through the potential ethical dilemmas that face consultants?

In recent years, the continued technological advances have led to the spread of low-cost sensors and devices supporting crowdsourcing as a way to obtain observations of hydrological variables in a more distributed way than the classic static physical sensors. The main advantage of using these type of sensors is that they can be used not only by technicians but also by regular citizens. However, due to their relatively low reliability and varying accuracy in time and space, crowdsourced observations have not been widely integrated in hydrological and/or hydraulic models for flood forecasting applications. Instead, they have generally been used to validate model results against observations, in post-event analyses. This research aims to investigate the benefits of assimilating the crowdsourced observations, coming from a distributed network of heterogeneous physical and social (static and dynamic) sensors, within hydrological and hydraulic models, in order to improve flood forecasting. The results of this study demonstrate that crowdsourced observations can significantly improve flood prediction if properly integrated in hydrological and hydraulic models. This study provides technological support to citizen observatories of water, in which citizens not only can play an active role in information capturing, evaluation and communication, leading to improved model forecasts and better flood management.

This volume presents theoretical and empirical research on universities and their entrepreneurial ecosystems to better grasp the connections between universities and their surrounding environments and their engagement with sustainability. The book provides a better understanding of the entrepreneurial characteristics of universities. It examines the ways in which universities' collaboration and participation in an ecosystem support business and industry transformation. It also investigates how universities function within the university/industry/government/third sector relationship nexus. The book enables the systematisation of the literature while simultaneously builds theory, empirically testing existing theories, and contributes towards a future research agenda geared towards sustainability. The book gathers contributions from varied geographical contexts providing an international perspective.

In the wake of the 1987 Brundtland Report, sustainable development has become key to the management systems within businesses, and a means by which companies can increase their long-term value. Being a 'sustainable company' increasingly means 'staying alive in business' and has become a necessity for all kinds of enterprises, from the micro-sized to global corporations. In more recent years, many companies, and indeed governments, have looked at sustainability as a means to combat the multiple challenges of environmental accidents, global warming, resource depletion, energy, poverty and pollution. However, being sustainable or maintaining sustainability is not an easy task for a company's management function. It needs continuous support and engagement from the board, the executive management, staff and other stakeholders alike. Additionally, it brings extra costs to the company in terms of hiring trained staff, organising continuous training in the company, publishing sustainability reports and subscribing to a rating system. Sustainability must be nourished by a company's board as well as by all of its departments, such as accounting, marketing and human resources. By the same token, it is not enough for a company simply to declare itself a 'sustainable business' or rely on past measures and reputation; sustainability is an ongoing activity and one which has to be proved by periodically disclosing sustainability reports, according to international rating systems. In Sustainability and Management: An International Perspective, Kiymet Caliyurt and UElku Yuksel bring together international authors from a variety of specialisations to discuss the development, aspects, problems, roadmap, trends and disclosure systems for sustainability in management. The result is a lively, insightful exposition of the field.

First published in 2006. Routledge is an imprint of Taylor & Francis, an informa company.

First published in 2006. The innovative work by Francis Deng, the noted scholar, diplomat, legal expert and author, moves the study of negotiation out of the limited traditional context of industrial relations and resituates it in the broader arena of negotiating human relations, drawing on his childhood experiences, inter-racial and cross-cultural encounters at home and abroad, and incidents from his diplomatic career.

To ensure the well-being of the planet, we need marketing heroes on the barricades for a sustainable future. Research shows that more than 80% of consumers are looking at companies to take the lead in this transition. At the same time, it appears that less than 10% of the messages about sustainability are credible to the public. Speak up Now! helps companies seize this historic opportunity and shows how we can make the shift to a world where business success goes hand in hand with the survival of the planet.