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Books > Business & Economics > Business & management > Business negotiation
Our planet faces massive economic, social, and environmental challenges. To deal with these challenges, the United Nations has promoted 17 Sustainable Development Goals (SDGs) to define global priorities and aspirations for 2030, and Governments worldwide have already agreed on these goals. In order to approach them practically, private and public organizations have to contribute to make SDGs happen by identifying and executing sustainable strategies as key drivers of their visions and business models. Building on the emerging concept of Integrated Thinking (IT), this book explores how modern organizations can leverage a long-term integrated strategy to reconcile financial stability with social and environmental sustainability and create enduring value for all stakeholders. By focusing on the value-creating role of business organizations in delivering on the promise of sustainable and inclusive development, the book enriches the debate on Integrated Thinking and Integrated Reporting (IR), with particular emphasis on the value creation process. This book offers an opportunity to discuss the way in which business organisations can rethink their management processes, accounting tools and reporting solutions, as they strive for both competitiveness and growth while contributing to the achievement of the SDGs, and long-term value creation more broadly. Based on the analysis of different case studies, the book explores how organizations are approaching these challenges and how they are connecting SDGs, to business models and strategies. Analysing the impact of SDGs on materiality, connectivity, and stakeholder engagement, this book provides an insight into how Integrated Thinking, Management and Reporting is currently practiced and in which way these managerial innovations can contribute to SDGs.
Negotiation is a vital skill for every manager. As a result, there are almost as many 'patented' techniques for negotiation as there are managers, each proclaiming to be the definitive route to success. The authors behind these techniques keep their work very much to themselves. Their fundamentally different approaches to negotiation remain in isolation from each other, as if their authors were too polite to contradict others in the field. In most cases, when you are developing your negotiation skills, this leaves you with a stark choice: pick a single technique and ignore the rest. Until now ... Kennedy on Negotiation is an authoritative and comprehensive guide to negotiation skills training and practice. Dr Kennedy uses the well-established 'Four Phases' model as the structure around which he critiques constructively the numerous competing theories and models. Gavin Kennedy's book is everything you would expect from one of the most respected writers on negotiation. It is a readable and reliable guide to all that is best in the various contributions to negotiation training from authors such as John Nash, Walton and McKersie, Atkinson, Nierenberg, Rubin and Brown, Gottschalk, Karass, Fisher and Ury, and many more, including Gavin Kennedy himself.
The tools and ideas to help you lead with confidence and achieve better results through your team. This book provides all the tools and skills to help you be more effective in leading your team and achieving higher levels of performance. It focuses on three key elements: you as the leader, the principles of team working and team building, and getting individuals to contribute and perform. As well as identifying obstacles and pitfalls, it assists you in improving your skills and coaches you to work out what you could be doing better.
For the past few decades, the U.S. anti-sweatshop movement was bolstered by actions from American college students. United Students Against Sweatshops (USAS) effectively advanced the cause of workers' rights in sweatshops around the world. Strategizing against Sweatshops chronicles the evolution of student activism and presents an innovative model of how college campuses are a critical site for the advancement of global social justice. Matthew Williams shows how USAS targeted apparel companies outsourcing production to sweatshop factories with weak or non-existent unions. USAS did so by developing a campaign that would support workers organizing by leveraging their college's partnerships with global apparel firms like Nike and Adidas to abide by pro-labor codes of conduct. Strategizing against Sweatshops exemplifies how organizations and actors cooperate across a movement to formulate a coherent strategy responsive to the conditions in their social environment. Williams also provides a model of political opportunity structure to show how social context shapes the chances of a movement's success-and how movements can change that political opportunity structure in turn. Ultimately, he shows why progressive student activism remains important.
This book is aimed at business schools around the globe. We offer rich case studies, teaching notes and assessment ideas to help business educators embed sustainability in curriculum. These international case studies are situated in Mauritius, Malaysia, Indonesia, Australia and India however they have global applicability. Each chapter is a joint creation with an industry or government partner and uses original research written in the form of a case study. Active learning through case studies opens opportunities to change attitudes and to find creative solutions. In this book, we present ten chapters written as case studies covering a diverse number of sustainability topics - from tourism, health care, human resource management, climate change and supply chain management. Each case study is accompanied by detailed teaching notes and assessment questions as well as marking guides. There are also two chapters discussing sustainability discourse and discipline in higher education. The detailed cases can be immediately applied in the classroom.
LEARN STRATAGIES FOR SUCCESSFUL DEAL MAKING Star of the hit show Million Dollar Listing Los Angeles, Josh Flagg shares his secrets to mastering any negotiation in any industry and at any level. Throughout his career, Josh Flagg has faced off with challengers of all kinds in negotiations over the world's most expensive and sought-after real estate. He has seen and put into practice what works and identified the "common tricks" that don't. Josh has curated ten rules that, when applied to any deal, will significantly increase your chance of success, and make you the master negotiator your clients need you to be. Sample rules include: Rule #1: Don't Sell Garbage- you are what you sell. Rule #2: You Only Have One Client- focus on the one you're with. Rule #3: Up Your Attitude- be the person people want to represent them. Rule #8: Play the Psychologist- you are your client's best friend. Rule #10: Know Your Worth- you are your best advocate. If you want to be the best, you have to look and act like the best. Josh learned this rule young and has applied it to every client relationship he has ever had. He began his real estate career as a student at Beverly Hills High School-swung big and hit-landing him in the perfect position to take on some of LA's largest, most exclusive real estate listings and, eventually, a spot on Million Dollar Listing Los Angeles. Apply the lessons in the book to become the negotiator who closes million-dollar deals.
On a global scale, sewage represents the main point-source of water pollution and is also the predominant source of nitrogen contamination in urban regions. The present research is focused on the study of the main challenges that need to be addressed in order to achieve a successful inorganic nitrogen post-treatment of anaerobic effluents in the mainstream. The post-treatment is based on autotrophic nitrogen removal. The challenges are classified in terms of operational features and system configuration, namely: (i) the short-term effects of organic carbon source, the COD/N ratio and the temperature on the autotrophic nitrogen removal; the results from this study confirms that the Anammox activity is strongly influenced by temperature, in spite of the COD source and COD/N ratios applied. (ii) The long-term performance of the Anammox process under low nitrogen sludge loading rate (NSLR) and moderate to low temperatures; it demonstrates that NSLR affects nitrogen removal efficiency, granular size and biomass concentration of the bioreactor. (iii) The Anammox cultivation in a closed sponge-bed trickling filter (CSTF) and (iv) the autotrophic nitrogen removal over nitrite in a sponge-bed trickling filter (STF). Both types of Anammox sponge-bed trickling filters offer a plane technology with good nitrogen removal efficiency.
The business case for sustainability and the global imperative to act are now clear, but organizations still struggle with procurement and supply chains as some of the most difficult factors to improve. Sustainable Procurement explains how procurement professionals can expand on existing tools and approaches to make sustainability a reality. It begins by exploring the current landscape and the need for new approaches before moving onto a step-by-step process for sustainable procurement and supply chain CSR, from reviewing goods and services bought to supply chain mapping and implementing new supplier requirements. Guidance is offered on factors such as specification, use of labour and processes, and how to drive improvements further up the supply chain where there is no direct contractual relationship. Written by leading procurement expert and best-selling author, Jonathan O'Brien, this practical guide outlines how to carry out a sustainability audit to define objectives and develop a new strategy. It also explains how to monitor results, the governance required to ensure success and how to be ready for changes in the future. Drive positive change with this roadmap to sustainable procurement and responsible supply chains.
This title was first published in 2003. Testing policies promoted by current environmental management literature, this book puts forward a new conceptual model to identify which organizational and supervisory support factors can positively influence employees to promote environmental initiatives in businesses. The model uses employee knowledge of and belief in management commitment, testing thirteen environmental policies that influence employee eco-initiatives and six sets of organizational behaviour and supervisory support factors. The book features a thorough review of relevant organizational behaviour and corporate environmental management literature, describing what motivates adoption of company policies of sustainable development, factors motivating employees to implement innovation, and learning organization-type managerial behaviours that encourage employee actions. A survey questionnaire using behaviourally-anchored rating scales enables employees to assess the behaviours of their direct supervisors without the usual biases that occur in other opinion-based surveys. The survey highlights counter-intuitive results related to information sharing and environmental policies and the author proposes recommendations for more effective future policies.
Designed for business managers, environmental health and safety (EHS) personnel, and environmental engineers, this book can be used as a textbook or an industrial guidance reference on conducting environmental audits across all industries. It explains the audit process, from planning, to the actual audit, to the evaluation of results and necessary corrections. The primary emphasis is on condensing the numerous volumes of environmental laws, rules, and regulations into a brief and understandable series of questions. These audits also contain checklists for source reduction, waste minimization, reuse, and recycling before waste disposal. The audits will also encompass water, air, solid waste, remediation, chemical and petroleum bulk storage, and many health and safety requirements. Features: Includes a CD containing the USEPA multi-media checklists across all programs Condenses numerous volumes of environmental laws, rules, and regulations into an understandable series of questions Provides a supplement on how to deal with environmental regulatory inspectors
In current, uncertain times, it is important for businesses, whether private, public or third sector, to prepare for unexpected impacts. This book offers a way forward that brings the individuals and their employers together to deliver a future that is ready to take advantage of opportunities, be ready for threats, "do sustainability" and save money at the same time. Do More with Less takes conventional improvement techniques and suggests new ways to deploy them to improve both Efficiency and Effectiveness of organisations. The proposed programme is cost-neutral since it can be paid out of the reduction of inefficiency and ineffectiveness: wasted time, effort, materials and budget. At a strategic level, this book introduces a key performance indicator linking resource use to corporate effectiveness, thereby bringing together sustainability, business success and waste reduction. The contents then cover the entire improvement process from initial audit through to implementing the improvements together with useful suggestions on ways to maintain the success and to control the gains. Techniques such as problem spotting and developing real-world solutions are presented as well as the necessary communications and marketing tools to support the improvement process. This book is aimed at individuals who wants to make a difference at work personally and at organisations that want to be successful in difficult and uncertain times. It presents ideas and techniques that are easy to learn, simple to carry out and practical to everyone.
In current, uncertain times, it is important for businesses, whether private, public or third sector, to prepare for unexpected impacts. This book offers a way forward that brings the individuals and their employers together to deliver a future that is ready to take advantage of opportunities, be ready for threats, "do sustainability" and save money at the same time. Do More with Less takes conventional improvement techniques and suggests new ways to deploy them to improve both Efficiency and Effectiveness of organisations. The proposed programme is cost-neutral since it can be paid out of the reduction of inefficiency and ineffectiveness: wasted time, effort, materials and budget. At a strategic level, this book introduces a key performance indicator linking resource use to corporate effectiveness, thereby bringing together sustainability, business success and waste reduction. The contents then cover the entire improvement process from initial audit through to implementing the improvements together with useful suggestions on ways to maintain the success and to control the gains. Techniques such as problem spotting and developing real-world solutions are presented as well as the necessary communications and marketing tools to support the improvement process. This book is aimed at individuals who wants to make a difference at work personally and at organisations that want to be successful in difficult and uncertain times. It presents ideas and techniques that are easy to learn, simple to carry out and practical to everyone.
Successful negotiators do not take language for granted. Spoken and written language is the instrument of negotiation. Understanding and using its power is central to managing and influencing the process of exchanging information and discussing ideas in order to reach agreement and achieve your goals. The aims of the book are to heighten awareness of the role of language, and to suggest practical ways you can use language skills to improve the effectiveness of your contribution, your reading of the situation and your ability to manage and control the negotiation process. Specific strategies are indexed for ease of reference. Throughout, there are exercises and examples you can use to review your own practice and to experiment with new skills. "The Language of Negotiation" explains the role of culture, and the qualities and functions of language that are most influential in a negotiation. It suggests strategies and specific tactics for managing conversations, for controlling the topic or for using listening skills to read the situation. It also deals with particular problems such as gaining co-operation and agreement even in adversarial or confrontational situations. This book shoul
In order to ensure environmentally responsible production and disposal of products, local governments are imposing stricter environmental regulations, some of which even require manufacturers to take back their products at the end of the product's useful life. These government regulations, together with increasing environmental awareness, have forced manufacturers to invest in environment-conscious manufacturing. The multiple Criteria Decision Making Techniques presented in this book can be employed to solve the problems of environment-conscious manufacturers in product design, logistics, disassembly and remanufacturing.
In the past, profit was the driving force for most business investment decisions. However, now organizations need to additionally deliver on impact goals. Responsible Business Decision Making provides a practical guide for how organizational leaders can make smart responsible business decisions. It offers a framework that eliminates internal bias, aligns ethical values with business goals and draws on diverse case studies. The book will answer questions such as: how can dialogue and data optimize decision-making? How can ESG goals be translated into concrete manageable actions? Which decisions best suit the strategic objectives of the organization? This new edition has been updated to offer an increased focus on dialogue and data-driven decision making and new coverage on ESG, Sustainable Development Goals (SDGs), digital transformation and the Raworth's Doughnut Economy framework. Readers will benefit from many new international cases covering topics such as ESG investment, SDG impact measurement and sustainability transformation.
This book integrates two different but equally prominent themes in the management field: mergers and acquisitions (M&As) and corporate social responsibility (CSR). It explores questions such as whether strategic goals overlap or conflict with sustainability choices, what the strategic and sustainability tensions are confronting expanding companies, and whether these companies can grow and be socially responsible for a variety of stakeholders. The authors provide a fresh perspective on the study of acquisitions, aiming to inspire the M&A field and using examples from different global and institutional contexts in both developed and developing economies. This ground-breaking book addresses the gap that has existed between acquisitions on the one hand and social responsibility and sustainability on the other, for an integrative perspective on enacting M&As and achieving the triple people-planet-profits bottom line.
In the wake of the 1987 Brundtland Report, sustainable development has become key to the management systems within businesses, and a means by which companies can increase their long-term value. Being a 'sustainable company' increasingly means 'staying alive in business' and has become a necessity for all kinds of enterprises, from the micro-sized to global corporations. In more recent years, many companies, and indeed governments, have looked at sustainability as a means to combat the multiple challenges of environmental accidents, global warming, resource depletion, energy, poverty and pollution. However, being sustainable or maintaining sustainability is not an easy task for a company's management function. It needs continuous support and engagement from the board, the executive management, staff and other stakeholders alike. Additionally, it brings extra costs to the company in terms of hiring trained staff, organising continuous training in the company, publishing sustainability reports and subscribing to a rating system. Sustainability must be nourished by a company's board as well as by all of its departments, such as accounting, marketing and human resources. By the same token, it is not enough for a company simply to declare itself a 'sustainable business' or rely on past measures and reputation; sustainability is an ongoing activity and one which has to be proved by periodically disclosing sustainability reports, according to international rating systems. In Sustainability and Management: An International Perspective, Kiymet Caliyurt and UElku Yuksel bring together international authors from a variety of specialisations to discuss the development, aspects, problems, roadmap, trends and disclosure systems for sustainability in management. The result is a lively, insightful exposition of the field.
This volume explores the ways in which knowledge and innovation impact business and economic sustainability, offering a wide-ranging and richly illustrated study of knowledge, innovation and sustainability of organizations from a dynamic capabilities perspective. In organizational theory, dynamic capability is defined as an organization's ability to react and adapt adequately and rapidly to external change. In today's global economy, pursuing sustainable strategies and practices is critical to organizational success. Complying with externally and internally imposed sustainability targets might initially appear as a restriction for organizations; however, they can be transformed into a new set of opportunities. This means that the classic ways in which management absorbs the experiences associated with evolving conditions, organizational frameworks and markets must be reconsidered in light of the preservation of the technological, environmental and social ecosystems. Featuring research and case studies from sectors such as NGOs, SMEs, education and agriculture, this book offers students, academics, practitioners and policymakers a multi-faceted understanding of how and why knowledge, innovation and sustainability are intricately linked-and offers insight into best practices that balance organizational and societal needs.
First published in 2006. Routledge is an imprint of Taylor & Francis, an informa company.
In recent years, the continued technological advances have led to the spread of low-cost sensors and devices supporting crowdsourcing as a way to obtain observations of hydrological variables in a more distributed way than the classic static physical sensors. The main advantage of using these type of sensors is that they can be used not only by technicians but also by regular citizens. However, due to their relatively low reliability and varying accuracy in time and space, crowdsourced observations have not been widely integrated in hydrological and/or hydraulic models for flood forecasting applications. Instead, they have generally been used to validate model results against observations, in post-event analyses. This research aims to investigate the benefits of assimilating the crowdsourced observations, coming from a distributed network of heterogeneous physical and social (static and dynamic) sensors, within hydrological and hydraulic models, in order to improve flood forecasting. The results of this study demonstrate that crowdsourced observations can significantly improve flood prediction if properly integrated in hydrological and hydraulic models. This study provides technological support to citizen observatories of water, in which citizens not only can play an active role in information capturing, evaluation and communication, leading to improved model forecasts and better flood management.
Often highlighted for being a microcosm within the greater global context, Icelandic businesses and institutions provide the perfect opportunity to advance knowledge of corporate governance and business ethics amidst once-in-a-lifetime events such as the 2008 Financial Crisis and the COVID-19 pandemic. Corporate Governance and Business Ethics in Iceland provides real-world case studies of how institutions approach governance and ethics in a country where one organization's actions often have a massive ripple effect throughout the entire nation. The book offers valuable insights to businesses around the world including themes as diverse as board independence, stakeholder relations, crisis management, environmental practices, international business, marketing ethics and privacy across a wide range of industries. The combination of current case studies coupled with a practical approach to academic theory is suitable for a wide range of readers, from undergraduate students to CEOs and boards of directors. Contributing to innovative discussions surrounding Corporate Social Responsibility (CSR) and Environmental, Social and Governance (ESG) frameworks, Corporate Governance and Business Ethics in Iceland prompts sustainable and positive pathways forward.
This book examines the sports industry as a broad business and economic sector with an enormous influence on regional economic development. Covering topics such as sports economics, financing sports organizations, sustainability management in sports, sports tourism and doping among athletes, this book provides a timely collection of research and best practices in the areas of sports management and policy. Sports activity is a rapidly growing and evolving industry, offering numerous business opportunities--from the manufacturing of sporting equipment and activity at gyms and sports centers to revenue from sporting events and sport tourism. In order for the varied businesses across the sport industry, whether public or private, to be successful, proper management strategies and policies must be in place. This includes the knowledge of the industry, strategic planning, sector analysis, quality management and sustainable (economic and environmental) use of resources. Featuring case examples from several countries, including Spain, Turkey, Uruguay, Portugal, and Italy, this volume provides international perspectives on a wide spectrum of managerial issues across this dynamic industry.
A Financial Times BOOK OF THE YEAR 2021 'Engaging, authoritative and very timely. Marco Alvera spells Hydrogen's critical role as an energy store in the clean power transition' - Mike Berners-Lee, author of THERE IS NO PLANET B Picture this: the looming shadow of climate change is finally receding. The planet's temperature is stabilising. Rainforests and coral reefs are beginning to thrive once more. This isn't just wishful thinking - it can be our reality if we embrace the power of hydrogen. Hydrogen is simple to harness, simple to use, and has the potential to bring clean energy to every corner of the globe. As leading energy expert Marco Alvera explains, if we're going to heal the climate, we need to start thinking big. So whether you're a policy-maker, a business person, an activist, or just simply curious, this book is a blueprint for how to get us there. 'An important contribution to advance the energy transition' Mark Carney 'A comprehensive and comprehensible vision for hydrogen from a top business leader' Jonathan Stern, Oxford Institute for Energy Studies
The Link between Company Environmental & Financial Performance, first published in 1998, is a detailed investigation into the effects of environmental performance - resource efficiency, regulatory compliance, new product and service opportunities - on corporate financial performance. This report makes essential reading for company management, investors and other stakeholders. It demonstrates the quantitative links between environmental and financial performance for the UK's best and worst environmental performers across a range of business sectors. It shows that there is no financial penalty for being environmentally proactive, and confirms US findings that good environmental performance improves a company's financial performance.
Attaining the 2030 Sustainable Development Goal of Climate Action focuses on Sustainable Development Goal number thirteen (SDG13): urgent action to combat climate change and its impacts. Examining family businesses in Germany, Australia, the United States and the United Kingdom, each case study presents a unique perspective from their respective countries of how SDG13 translates into strategy, culture, and the practice of doing business, providing insights and key takeaways into how family businesses can play a role in combatting climate change. The United Nations' (UN) Sustainable Development Goals (SDGs) are 17 Goals pledged by 193 nations in 2015 which would help engender an improved, fairer, and more sustainable world - one in which 'no one is left behind'. The SDGs are a call to action, to develop innovative solutions to the most complex, societal, and environmental global challenges. In Family Businesses on a Mission, series editors Naomi Birdthistle and Rob Hales bring together international case studies to illustrate how family businesses can attain the UN 2030 SDGs. Accessible to those working in the field beyond academia - such as family business practitioners, family business owners, government and policymakers, members of NGOs, business associations and philanthropic centres - the book series equally appeals to those with a general interest in entrepreneurship and business. |
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