Whether you're involved in a labor-management dispute or a landlord-tenant disagreement, considering a major purchase or overseeing a large commercial transaction, there are elements that are common to all negotiations. This book walks the reader through the world of negotiating in an easy-to-follow, step-by-step fashion, covering the macro and micro-process of negotiations, the importance of adequate preparation, knowledge of the rules, and the role and usefulness of a mediator.

Written by a senior business policy analyst and former labor mediator for the U.S. government, the book focuses on labor-management negotiations; however, the concepts, skills, and insight it offers go well beyond labor-management disputes. The book is as useful for a first-time homebuyer or a business student as it is for a veteran union arbitrator or a busy executive.

How do some people bounce back with strength from daily setbacks, professional crises, or even intense personal trauma? This book reveals the key traits of those who emerge stronger from challenges, helps you train your brain to withstand the stresses of daily life, and presents an approach to an effective career reboot. This volume includes the work of; Daniel Goleman. Jeffrey A. Sonnenfeld. Shawn Achor. How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

In this book we capture and explore different aspects of value in corporate social responsibility (CSR). This includes the historical development of value in CSR, how value is linked to a positive vision of the future, and how it is communicated by a range of private and public organisations to various audiences. The book contrasts corporate strategic value with co-operative value, and community value in the context of sustainable development. It explains how leaders' values can drive responsible business practice and enhance social cohesion, solidarity and resilience in fractured and unequal communities. The book asks the reader to consider what value means in CSR for business and society, where it comes from and how it is enacted, alongside its broader purpose and value to the community. Finally, the book presents CSR as a global project by noting how values are cultural and how sustainability has become an urgent international priority.

Effective negotiations lead to sustainable partnerships, help both parties to achieve higher goals than they would alone and allow organizations to avoid the costly price of conflict. This book outlines a simple and powerful method of negotiating, either in person or virtually. The Practical Negotiation Handbook outlines a tried and tested five-step process for negotiating lasting agreements, with best practice case examples, checklists and tools. This thoroughly practical guide brings together over 25 years of the author's experience negotiating in a variety of countries and contexts to give you the confidence to negotiate any kind of contract or agreement, large or small. Using a 'solution-focused' approach which centres around preferred outcomes rather than conflicts, and on questioning and listening to the other party rather than trying to convince or impose and making assumptions, this pragmatic book will help build your profile as an ethical and respected negotiator. From contextual analysis and goal preparation to the importance of communication and building an offer, it cuts through the theory and clearly outlines the skills needed to influence the outcome and implementation of any negotiation.

Sustainable development and corporate social responsibility drive countries, regions, and businesses to take environmental and social concerns into account when realizing economic objectives. A growing awareness of the connectedness between industrial, societal, and environmental systems might shift the way businesses will be operated. This book aims to help students and business practitioners use quantitative modeling in their pursuit to make business processes sustainable. Two approaches are introduced: linear optimization and system dynamics. Moreover, the quantification of the three different sustainability objectives is also addressed. Next to introducing the theoretical background, many real-life examples are discussed to demonstrate how the modelling techniques can be applied.

This book gathers invited top experts on Public-Private partnership (PPP) in China, from both theoretical and practical fields, to present the most comprehensive analyses of PPP's practice in China up to 2017. This timely book offers researchers and practitioners a thorough understanding of the PPP's development in China, including its definition, its modes, its features as well as its many kinds of applications into different industries including medical care, environmental protection, education, public works, park development, etc. It addresses diverse themes in PPP analyses such as quantitative analyses and qualitative analyses; data statistics and case study, theoretical framework modeling and field study verification. The book is an overview of the Chinese PPP development through 2017.

This book covers the latest developments in life cycle assessment LCA both in terms of methodology and its application in various research areas. It includes methodological questions as well as case studies concerning energy and mobility, materials and engineering, sustainable construction and future technologies. With numerous research articles from leading German and Austrian research institutes, the book is a valuable source for professionals working in the field of sustainability assessment, researchers interested in the current state of LCA research, and advanced university students in various scientific and technical fields. Chapter "Life Cycle Assessment of a Hydrogen and Fuel Cell RoPax Ferry Prototype" is available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.

This book examines selected actions and investments of the European Central Bank (ECB) from a climate and sustainability standpoint. Shedding new light on the topic from various angles - ethical, philosophical, political, economical and legal - it situates sustainability mainstreaming in the finance and investment field at all levels. The former ECB President Mario Draghi once said that he considered sustainable development and an intact environment to be human rights, and therefore enshrined in the EU Charter of Fundamental Rights. The acting ECB President Christine Lagarde added that the future path for the climate is uncertain, but it would remain within our power to influence it. However, with all that in mind the ECB's policy of buying assets as securities is often questionable. This volume analyzes these actions in connection with sustainability, and puts forward practical recommendations for improving the ECB's investment strategy on its way creating a sustainable financial market.

This handbook addresses the intersection between corporate sustainability and digital transformation. It analyzes the challenges and transformations required to be able to have sustainable businesses with a future orientation. Topics include current and potential social, demographic, technological, and managerial trends; the implications of the digital revolution in society and business; as well as the challenges of being sustainable, and profitable. Providing an understanding of the business reasons to incorporate a future orientation into the business strategy, this handbook facilitates an understanding of the need for profound changes in individual behavior, organizational culture, public policy, and business environments to adapt to the accelerated changes and manage business with orientation to the future.

This book provides insights into recent trends and innovation of technologies aiming to provide sustainable and energy efficient computing. The authors discuss approaches to provide solutions to real life societal issues and problems using sustainable and energy efficient computing approaches. The book gathers research and state of the art reviews on solutions for societal benefits by using sustainable approaches of computing. The book also intends to provide use-cases for certain real life societal problems. The book can be used by researchers of similar areas, technologists, environmentalists, educationists, research scholars and UG/PG Students as well.

Getting to grips with negotiation quickly is straightforward and easy with this practical guide. Written in simple language, with a host of practical exercises to support the text, it is designed for any negotiator who wants to develop their knowledge, increase confidence and develop skills. Starting by demonstrating the importance negotiation plays in both commercial and interpersonal relationships, Business Negotiation then takes the reader through 20 developmental steps which cover: objective setting and planning; the first phases of negotiation; managing movement; and completing the deal. Each step features a knowledge and skill building exercise, tips and techniques including: c Example scripts c Negotiation tactics c Practical exercises c Dilemmas and suggested solutions c Key points. In a highly interactive style, this book provides a learning route to skilled negotiation. Written by experts in the field of negotiation, it gives a clear picture of all aspects of the subject and arms the reader with a wealth of ideas and examples for their next negotiation.

Shared value is a management strategy in which companies find business opportunities in social problems. While philanthropy and CSR focus efforts focus on "giving back" or minimizing the harm business has on society, shared value focuses company leaders on maximizing the competitive value of solving social problems in new customers and markets, cost savings, talent retention, and more. This book takes the concept of shared value to the next level, with the concept of "Me to We" (also abbreviated as "M2W") and discusses the current state of the business-environment-government relationship and shows how the shared value model can contribute to each entity. Citing real cases and examples from multiple industries, the authors show that shared value promotes shareholder interests while serving as a successful business strategy. Chapters explore the emerging phenomenon of shared value, the shareholder-stakeholder comparisons, the role of government in the stakeholder environment, shared value as it related to competitiveness, and operational issues such as implementation, communication, and leadership in their relationship to shared value. Readers will find useful strategies of Me to We and its implementation by firms that have become leaders in their market. They will receive ideas and insights into business strategies that will overshadow CSR activities as a differentiation or brand development strategy of the past. Featuring interviews with corporate executives offering their perspectives on shared value, this book will discuss shared value within the context of business and society, competitiveness, and globalization.

This book explores the concepts of sustainability and governance in relation to the governance of corporations - hence the ubiquity of the term corporate governance - and other bodies. It examines how these concepts are regularly used by politicians and by the media. The two concepts are however largely treated as being separate and discrete, and given equal coverage. The argument in this book is that the two concepts are inter-related and that good governance is a prerequisite for sustainability. The focus of the book therefore is different from most, as it seeks to integrate these two important issues. The approach used in this book is based on the tradition of the Social Responsibility Research Network - a worldwide body of scholars that, over its 20-year history, has sought to broaden the discourse and to treat all research as inter-related and business-relevant. The book examines diverse aspects of the changes to corporate and institutional behaviour that have recently manifested by focusing on these two aspects of sustainable development. Thus, the authors explore engagement and partnership between organisations, in order to consider the extent to which the focus has changed so much that we need to think about new approaches to our understanding of sustainability and differing effects in practice. The international mix of authors makes this an original contribution, sharing some of the best ideas from around the world.

The sustainable development goals (SDGs) were launched in 2015, as a global agenda for addressing the multiplicity of social and environmental challenges that face communities around the world. But what role might entrepreneurship play in reaching these goals? In the first book of its kind, Entrepreneurship and the Sustainable Development Goals will encourage you to think about the critical role that entrepreneurship and entrepreneurs might play in supporting sustainable development. More than twenty authors from across Africa, Asia, North America, and Europe explore a fascinating mix of enterprises and sustainable development initiatives to illustrate the capacity of entrepreneurship as the engine for transforming our world and overcoming the diverse nature of these global challenges. Structured into three provocative sections this book explores: * Social change and entrepreneurship through the lens of the SDGs; * Organisational practices and innovation towards the SDGs; * Entrepreneurship, gender equality and empowerment towards the SDGs Journey through the stories of tribal enterprises in India, to cacao framers in Ghana, small and medium sized businesses in Greece, social enterprises in Kenya, Zambia and the USA and many others to see the powerful force that entrepreneurship can be for promoting poverty alleviation and sustainable development.

WINNER: Business Book Awards 2018 - 'Selling The Dream' category (1st edition) In an increasingly competitive professional services sector, it is vital that firms have an effective tendering strategy. The advantages gained from winning and retaining clients can be transformative, and the cost of losing key tenders can be catastrophic. Strategic Tendering for Professional Services provides end-to-end best practice guidance, from the crucial decision of which request-for-proposals to respond to, right through to the all important face-to-face presentation and post-pitch follow-up. Now in its second edition, this practical book captures insights from both sides of the market through interviews with both proposal professionals and decision makers from the client side. Focusing on key considerations, including the need for diversity and inclusion, providing evidence of global citizenship and how public sector pitching differs from the private sector, this book is packed with features and tools to help professionals turn guidance into practice. Strategic Tendering for Professional Services is the essential guide to improving your pitches, honing your tendering skills and boosting your win rate.

Sustainable innovation (SI) is considered to be a key driver of societal progress in an era of enormous economic, environmental and societal challenges, and the uncertainties and future consequences that come with them. This book provides evidence, insights and reflections related to specific issues of governance, the management of sustainable innovation and applying a multi-level, multi-stakeholder approach to sustainable innovation analysis. Building on the European Commission (EU) funded research project "Public Participation in Developing a Common Framework for the Assessment and Management of Sustainable innovation" (CASI), it presents tools for assessing and managing sustainable innovation, and reflects on SI-related policies as well as citizens' aspirations. The book is intended for scholars in the field of sustainable innovation, as well as to policymakers, innovators, students and citizens.

This volume explores the impact of Transnational Corporations (TNCs) on the environment of the Global South during this period of neoliberal globalization. Since the end of the 1970s, the role of TNCs in the global economy has developed significantly, and the subsequent changes to international institutions and the establishment of free trade zones have limited the effectiveness of environmental protections. Drawing together contributions from several continents, this important book examines the environmental consequences and crises resulting from these changes. It highlights the negative impact on the environment, ecosystems and ways of living for many people across the globe and shows how this is reflected in the struggle between corporate interests, social movements and human rights. Developing key themes around transnational extractive activity, especially mining and oil corporations; the impact of transnational capital on indigenous or traditional populations, and the role played by international institutions, Environmental Impacts of Transnational Corporations in the Global South is essential reading for all researchers and practitioners within the field.

This book elaborates on the combined challenges regarding intrapreneurship, sustainability of human resources management (HRM) and digital transformation faced by today's organizations. Representing the first such attempt in current management literature, it explores the sustainable HRM approach, which focuses on connecting internal and external factors so as to achieve positive outcomes not only for the respective organization but also for the society, economy, and environment. It also discusses cases related to HRM's role in establishing a corporate sustainability culture, while also working to promote employee engagement, satisfaction, performance and well-being. In closing, the book discusses the new opportunities provided by digitalization and connectivity in the field of intellectual capital, which make employees the central focus of the organization in order to create sustainable competitive advantages.

When it comes to persuasion, success can begin before you say a word. 'An instant classic.' Forbes 'Utterly fascinating.' Adam Grant, author of Originals and Give and Take 'Shockingly insightful.' Chip Heath, co-author of Switch and Made to Stick NEW YORK TIMES BESTSELLER In his global bestseller Influence, Professor Robert Cialdini transformed the way we think about the craft of persuasion. Now he offers revelatory new insights into the art of winning people over: it isn't just what we say or how we say it that counts, but also what goes on in the moments before we speak. This is the world of 'pre-suasion', where subtle turns of phrase, seemingly insignificant visual cues, and apparently unimportant details of location can prime people to say 'yes' even before they are asked. And as Cialdini reveals, it's a world you can master. If you understand the tools of pre-suasion, you will better placed to win a debate, get support for an idea or cause, promote a campaign - even persuade yourself to do something you find difficult. Drawing on the latest research, and packed with fascinating case studies, Pre-Suasion is a masterclass in enhancing your powers of influence. 'Mind-blowing.' Management Today 'Accessible and intellectually rigorous.' Books of the Year, The Times 'Fascinating, fluent and original.' Tim Harford, author of The Undercover Economist Strikes Back

This unique book provides a platform for resilience research, combining knowledge from various domains, such as genetics, primatology, archeology, geography, physical anthropology, cultural anthropology, medicine, ecology, psychology, risk management and systems science, in order to examine specific concepts. The term "resilience" was originally used in psychology, but in current-day usage, it mainly refers to the "ability to recover from disaster"; however, the concept of resilience is still ambiguous. This book challenges readers to reconsider the concept of resilience comprehensively from diverse perspectives and to re-conceptualize it as an important framework applicable in various research fields. The book explores resilience by expanding the time and space scales to the maximum. On the time axis, it traces back to our human ancestors (and even to anthropoid apes) and follows the evolution of humans, the origin of agriculture, the rise and fall of ancient civilizations, and the present day. On the space axis, it discusses levels ranging from genetic; bacterial flora; individual, indigenous communities; and modern societies; to the global level. As such it expands the base for considering the problems facing modern society and selecting a future direction. In the long history of evolution, we Homo sapiens have faced, and overcome, various kinds of risks. By acquiring resilience, we have surpassed other animals and become apparent rulers of the earth; but, at the same time, we are also facing more serious risks than ever before. This book provides insights into addressing the challenges of a sustainable future.

This book gathers selected papers from the International Conference on Sustainable Design, Engineering, Management and Sciences (ICSDEMS 2019), held in Kuala Lumpur, Malaysia. It highlights recent advances in civil engineering and sustainability, bringing together researchers and professionals to address the latest, most relevant issues in these areas.

It pays to be persuasive.

From senior managers to new-starters in business; at home, in the office and in the boardroom the ability to confidently motivate, influence and convince others offers a competitive edge that can really set you apart and help you get what you want.

Learn the power of words; how to be an effective listener; how to develop and enhance your memory; how to control the attention of others and how to read body language and other non-verbal signs.

Persuasion will boost your persuasive and intuitive skills to amazing new levels and will help you achieve more in every area of your life.

This book provides a multi-stakeholder perspective on sustainable HRM for the policymakers, managers and academics, addressing issues, approaches, research studies/frameworks and emerging patterns relating to the subject. It discusses various aspects of sustainability, such as making HR more responsible for ensuring sustainability focusing on the triple bottom line, characteristics of sustainable HRM, psychological contracts, emotional intelligence, and psychological capital. The book also explores organizational citizenship behavior, employment relations, employee engagement, sustainable leadership, disruptive HR practices, sustaining employee motivation, educational sustainability, sustainable career management, sustainable environment, employer and employee branding, sustainable organizations, organization culture, training for sustainability, sustainable employee performance, business sustainability and sustainable employability. It provides an update on the concept, processes, issues and emerging paradigms from multidimensional and cross-country perspectives to showcase sustainable HR practices, and appeals to the academics, practitioners and policymakers in the area of HRM.