Resolving Business Disputes will give company directors, business executives and other commercial decision-makers a unique and essential insight into how to resolve business disputes and to reach the best outcomes by making effective decisions. The book is also aimed at dispute resolution lawyers, litigation funders and insurers. It is a guide, explaining the unique choices created by commercial conflict, basic workings of the law about disputes, the main avenues of dispute resolution, the forecasting of litigation outcomes for cases going to court, the funding of legal cases, the management of the risk involved, the creation of a dispute strategy, how to make the best use of legal advice and how to negotiate effectively. Finally, by using objective criteria the guide explains how to decide whether to end a dispute by negotiated settlement or by taking a case all the way to a court judgment or other conclusion. In view of the profound implications of Covid-19 for trade and commerce, the book also contains an introduction to key issues raised by the pandemic for the resolution of contract disputes.

All organisations have a responsibility to ensure they have a minimum negative impact on the environment and act as a haven for human development that contributes to positive outcomes for society. But small businesses have limited resources with which to pursue sustainability initiatives and must focus on their core objectives in order to survive. Through an in-depth exploration of quality management theory, this book proposes a "Sustainability Management Framework" as a structure for a balanced approach to developing operations strategy for corporate social responsibility (CSR). Management Systems and Performance Frameworks for Sustainability explores the frameworks, accreditations and awards that small to medium sized enterprises (SMEs) can utilise to enhance their performance. In the first half of the book, the author demonstrates how complementary techniques such as the Sustainability Performance Framework can help organisational leaders to develop, implement and optimise business strategy into discrete activities of value setting, management system and performance model selection, and target setting and evaluation, to the tactical deployment of sustainability and CSR. Meanwhile, the second half of the book focuses on real SME case studies to illustrate the use of the Sustainability Strategic Growth Model, Sustainability Management Framework and Sustainability Performance Framework to align strategy and policies with compliance obligations, United Nations Sustainable Development Goals and Millennium Development Goals. This key book is vital reading for undergraduate and postgraduate students of quality management, entrepreneurship and sustainability in business, executives of SMEs and sustainability policymakers.

Global business management issues and concerns are complex, diverse, changing, and often intractable. Industry actors and policy makers alike rely upon partnerships and alliances for developing and growing sustainable business organizations and ventures. As a result, global business leaders must be well-versed in managing and leading multidimensional human relationships and business networks - requiring skill and expertise in conducting the negotiation processes that these entail. After laying out a foundation justifying the importance of studying negotiation in a global context, this book will detail conventional and contemporary theories regarding international engagement, culture, cultural difference, and cross-cultural interaction, with particular focus on their influence on negotiation. Building on these elements, the book will provide a broad array of country-specific chapters, each describing and analyzing the negotiation culture of businesspeople in a different country around the world. Finally, the book will look ahead, with an eye towards identifying and anticipating new trends and developments in the field of global negotiation. This text will appeal to scholars and researchers in international business, cross-cultural studies, and conflict management who seek to understand the challenges of intercultural communication and negotiation. It will provide trainers and consultants with the insights they need to prepare their clients for intercultural negotiation. Finally, the text will appeal to businesspeople who find themselves heading out to engage with counterparts in another country, or operating in other multinational environments on a regular basis.

This book gathers together invited presentations from the 12th International Congress on Logistics and SCM Systems (ICLS2017) held in Beijing, China, August 20-23, 2017. The focus of the ICLS2017 was environmental sustainability in logistics and supply chains, particularly in the Asia-Pacific region. It addressed a variety of themes in the domains of green logistics and supply chain management (SCM), including green logistics and environmental impact, green SCM and business performance, green operations and optimization, supply chain sustainability, carbon management in logistics, and green SCM and corporate social responsibility (CSR). The editors selected high-quality presentations from the highly successful symposium, and invited the presenters to prepare full chapters for this book in order to disseminate their findings and promote further research collaborations. This timely book sheds new light on the theories and practices associated with greening logistics and SCM in Asia.

This masterly book substantially extends Howard Raiffa's earlier classic, "The Art and Science of Negotiation," It does so by incorporating three additional supporting strands of inquiry: individual decision analysis, judgmental decision making, and game theory. Each strand is introduced and used in analyzing negotiations.

The book starts by considering how analytically minded parties can generate joint gains and distribute them equitably by negotiating with full, open, truthful exchanges. The book then examines models that disengage step by step from that ideal. It also shows how a neutral outsider (intervenor) can help all negotiators by providing joint, neutral analysis of their problem.

Although analytical in its approach--building from simple hypothetical examples--the book can be understood by those with only a high school background in mathematics. It therefore will have a broad relevance for both the theory and practice of negotiation analysis as it is applied to disputes that range from those between family members, business partners, and business competitors to those involving labor and management, environmentalists and developers, and nations.

In this second edition of The Spirit of the Soil: Agriculture and Environmental Ethics, Paul B. Thompson reviews four worldviews that shape competing visions for agriculture. Productionists have sought increasing yields-to make two seeds grow where only one grew before-while traditional visions of good farming have stressed stewardship. These traditional visions have been challenged by two more worldviews: a call for a total cost accounting for farming and an advocacy for a holistic perspective. Thompson argues that an environmentally defensible systems approach must draw upon all four worldviews, recognizing their flaws and synthesizing their strengths in a new vision of sustainable agriculture. This classic 1995 study has been thoroughly revised and significantly expanded in its second edition with up-to-date examples of agriculture's impact on the environment. These include extensive discussions of new pesticides and the effects of animal agriculture on climate and other areas of the environment. In addition, a new final chapter discusses sustainability, which has become a dominant idea within environmental studies and agrarian political philosophy.

Ethnomethodology has an elusive relationship with organisation studies. The ethnomethodological work of Harold Garfinkel, and the allied conversation analytic work of Harvey Sacks, is often cited and yet empirical contributions informed by ethnomethodology and conversation analysis remain rare. Organisation studies clearly has a lot to say about work but this is normally related to some broader set of social, economic and political issues. Rarely, if ever, does this research involve an analysis of the mundane and practical details of what actual work consists of. This book acts as an evidence-based corrective by showing how research based on ethnomethodology and conversation analysis can contribute to key issues and debates in organisation studies. Drawing on audio/video recordings from a diverse range of work settings, a team of leading scholars present a series of empirical studies that illustrate the importance of paying attention to the real-time achievement of organisational processes and practices.

Sustainability is not unique to health, yet sustainability is a unique vehicle for promoting healthy values. This book challenges healthcare leaders to think through the implications of our decisions from fiscal, societal and environmental perspectives. It links health values with sustainability drivers in order to enlighten leadership about the value of sustainability as we move toward a new paradigm of health. Fully updated for the second edition, the book now includes case studies about: Waste disposal and cost Chemicals of concern Cost of water Green building ratings This book is a unique resource for researchers, students and professionals working in health and healthcare management because the book connects key concepts of environmental sustainability with healthcare operations. Readers will gain an appreciation for translating leadership priorities into sustainability tactics with beneficial operational outcomes.

"Breakthrough Business Negotiation" is a definitive guide to negotiating in any business situation. This smart and practical book by Michael Watkins, a leading expert in negotiation at Harvard Business School, presents principles that apply to any negotiation situation and tools to achieve breakthrough results. Step by step, "Breakthrough Business Negotiation" demonstrates how to diagnose a situation, build coalitions, manage internal decision making, persuade others, organize a deal cycle, and create strategic alliances. Watkins also explains how to prevent disputes from poisoning deals.

Deadlocks are a feature of everyday life, as well as high politics. This volume focuses on the concept, causes, and consequences of deadlocks in multilateral settings, and analyses the types of strategies that could be used to break them. It commences with a definition of deadlock, hypothesises about its occurrence, and proposes solutions. Each chapter then makes an original contribution to the issue of deadlock - theoretical, methodological, or empirical - and further tests the original concepts and hypotheses, either theoretically or through case-study analysis, developing or altering them accordingly. This is a unique volume which provides an in-depth examination of the problem of deadlock and a more thorough understanding of specific negotiation problems than has ever been done before. It will be directly relevant to students, researchers, teachers, and scholars of negotiation and will also be of interest to practitioners involved in negotiation and diplomacy.

In a turbulent business environment, leaders must begin to think more broadly about what a corporation is and how it can create a richer future. With the globalisation of the world's economies, the intensification of competition, and quantum leaps in technological development, the insular and static strategic thinking of many global corporations has become inadequate for understanding the business environment and determining strategic direction. This 2006 book provides comprehensive and practical analysis of what sustainable business development (SBD) is and how companies can use it to make a significant difference. Case studies of companies in the US, Europe, the Pacific Rim and South America demonstrate that achieving innovation and integration depends on a comprehensive understanding of all of the forces which drive change and responding to them with fresh ways of strategic thinking. It is compulsory reading for MBA students and executives as well as professional readers.

Time is of the essence. Climate change looms as a malignant force that will reshape our economy and society for generations to come. If we are going to avoid the worst effects of climate change, we are going to need to effectively "decarbonize" the global economy by 2050. This doesn't mean a modest, or even a drastic, improvement in fuel efficiency standards for automobiles. It means 100 percent of the cars on the road being battery-powered or powered by some other non-carbon-emitting powertrain. It means 100 percent of our global electricity needs being met by renewables and other non-carbon-emitting sources such as nuclear power. It means electrifying the global industrials sector and replacing carbon-intensive chemical processes with green alternatives, eliminating scope-one emissions-emissions in production-across all industries, particularly steel, cement, petrochemicals, which are the backbone of the global economy. It means sustainable farming while still feeding a growing global population. Responding to the existential threat of climate change, Michael Lenox and Rebecca Duff propose a radical reconfiguration of the industries contributing the most, and most harmfully, to this planetary crisis. Disruptive innovation and a particular calibration of industry dynamics will be key to this change. The authors analyze precisely what this might look like for specific sectors of the world economy-ranging from agriculture to industrials and building, energy, and transportation-and examine the possible challenges and obstacles to introducing a paradigm shift in each one. With regards to existent business practices and products, how much and what kind of transformation can be achieved? The authors assert that markets are critical to achieving the needed change, and that they operate within a larger scale of institutional rules and norms. Lenox and Duff conclude with an analysis of policy interventions and strategies that could move us toward clean tech and decarbonization by 2050.

Negotiation is a process that permeates our everyday lives. From international conflicts to corporate mergers, from labor contracts to distribution agreements, and from one-time job offers to the day-to-day of relationships, negotiation is one of the most common ways to reach agreement on disputed issues and resources. Though negotiation is challenging in the simplest of circumstances, a group context can make it even more complex: groups negotiating with other groups may argue among themselves; factions and coalitions may develop, leading to side deals or the obstruction of deals in progress; and, the interests and preferences of all parties become much harder to identify, much less satisfy. In this fourteenth volume of the "Research on Managing Groups and Teams" series, nine chapters examine the particular challenges, opportunities, and dynamics that confront groups engaged in negotiation. The volume will be of particular interest to readers and scholars from management, psychology, sociology, communications, law, political science, and public policy.

In an era of digital transformation and sharing economy, it is quite challenging to move to such vibrant future with past-tense methodologies. 'Principles of Sustainable Project Management' provides a unique approach to managing projects by combining the principles of sustainable management theory with the main processes and areas of knowledge in the currently established project management theory, in an applied context. Taking a truly international viewpoint, this important text: * Provides a broad scope that covers the main pillars (dimensions) of sustainability; social, environmental and economic; * Presents, explains and discusses the theory in the context of digital transformation linking to the contemporary tools such as AI and IoT with emphasis on Block chain applications in project management; * Uses international cases studies spanning all three dimensions of sustainability in the context of smart cities with emphasis on the shift towards disruptive innovation and lean start-ups; * Links contemporary tools and methodologies in project management (including Agile, Scrum, Lean) to the sustainable development projects in a variety of sectors including construction, energy, IT, tourism, logistics, new product development (NPD), and many more; * Presents, explains and discusses the imperative new approach required to address soft issues such as leadership and managing virtual teams as part of the shift towards sustainable project management. Written by a team of international experts, it tackles issues such as digital transformation, smart cities, green project management, sustainable infra-structure projects, IT software developments, managing innovation, corporate social responsibility and much more. With a complete set of online tutor resources to accompany the text, it is a vital resource for all those researching and working in all areas of sustainability.

Can innovations in business change society? Can innovations in society change business? These two questions have become critically urgent in recent years, but are rarely considered together. 'Business Models for Sustainability Transitions' therefore asks, can contemplating both concepts together result in a flourishing, sustainable future? Technology alone cannot save us. We cannot consciously consume our way out of trouble. This book represents a start at bridging the dynamic world of business model innovation with the constant and unprecedented transitions underway in the world around us. For researchers, practitioners, and policy makers, the coupling of the two questions has the potential to unlock answers to our grand global challenges with responses that are at the same time rapid and enduring. This work offers unique and considered glimpses into what it may take to harness wide-ranging innovations for the collective good.

TALES FROM THE 'INDIANA JONES OF CULTURAL ADVENTURES'... From New York to Beijing, Paris to Juba, Moscow to Mexico City, Ken Pasternak's distinguished career as a banker, management consultant, executive educator, author and keynote speaker has provided a wealth of experience with people and organizations internationally. In this book he shares some of the most memorable stories from his wide-ranging travels and his many encounters with different cultures, and draws out truths that still apply today in both life and business. 'Inspiring!... Stories that pack profound insights... A great read for the fundamentals of business.' MARSHALL GOLDSMITH New York Times #1 bestselling author of Triggers, Mojo, and What Got You Here Won't Get You There. A former Director at the European Bank for Reconstruction and Development and Vice President at Citibank, Ken's unique background combines experience in executive development, management consulting, institution building and corporate banking. He is the co-author of Managing Your Strengths and Performance at the Limit, Business Lessons from Formula 1 Motor Racing.

Entrepreneurship and innovation play a vital role in fostering sustainable development. Advances in technology and communications have both transformed the process of business as well as strengthened the role of entrepreneurship in developed and developing countries. This important book is the first to provide the fundamental concepts and applications for faculty and students in this field, and also serves as a professional reference for practicing entrepreneurs and policymakers. Each chapter provides a clear guide to the conceptual and practical elements that characterize entrepreneurship and the process of new venture formation, including functional strategies in key areas such as marketing, information technology, human resources management, and accounting and finance. Questions and exercises are presented throughout in order to encourage discussion and problem-solving. A quick summary of the important concepts and definitions are also provided. Keeping practicality as the book's core aim, all chapters include a long case study to set the scene and then draw upon shorter cases from both developing and developed countries to reinforce key learning objectives and the real-world application of the book's core concepts.

This book brings together a series of theory and practice essays on risk management and adaptation in urban contexts within a resilient and multidimensional perspective. The book proposes a transversal approach with regard to the role of spatial planning in promoting and fostering risk management as well as institutions' challenges for governing risk, particularly in relation to new forms of multi-level governance that may include stakeholders and citizen engagement. The different contributions focus on approaches, policies, and practices able to contrast risks in urban systems generating social inclusion, equity and participation through bottom-up governance forms and co-evolution principles. Case studies focus on lessons learned, as well as the potential and means for their replication and upscaling, also through capacity building and knowledge transfer. Among many other topics, the book explores difficulties encountered in, and creative solutions found, community and local experiences and capacities, organizational processes and integrative institutional, technical approaches to risk issue in cities.

This is the fast track route to understanding and deploying a key personal communications skill that affects success in both job and career. This book includes powerful methods, concepts and techniques that promote confident negotiations and successful outcomes. It offers tips and techniques from gurus such as Chester Karras and detailed verbatim examples of actual negotiations.

A framework for anticipating and managing cultural differences at the negotiating table In today's global environment, negotiators who understand cultural differences and negotiation fundamentals have a decided advantage at the bargaining table. This thoroughly revised and updated edition of Negotiating Globally explains how culture affects negotiators' assumptions about when and how to negotiate, their interests and priorities, and their strategies. It explains how confrontation, motivation, influence, and information strategies shift due to culture. It provides strategic advice for negotiators whose deals, disputes, and decisions cross cultural boundaries, and shows how to anticipate cultural differences and then manage them when they appear at the negotiating table. It challenges negotiators to expand their repertoire of strategies, so that they are prepared to negotiate deals, resolve disputes, and make decisions regardless of the culture in which they find themselves. * Includes a review of the various contexts and building blocks of negotiation strategy * Explains how and why negotiation may be practiced differently in different cultures and how to modify strategy when confronted with different cultural approaches * Explores the three primary cultural prototypes negotiators should understand Negotiating Globally is ideal for those relatively new to negotiation, particularly in the global arena, and offers an overview of the various contexts and tactics of negotiation strategy. Written by an award-winning negotiation expert, this book provides an ideal framework for any and all global negotiations.

A Financial Times BEST BOOKS OF 2021 'Engaging, authoritative and very timely. Marco Alvera spells Hydrogen's critical role as an energy store in the clean power transition' - Mike Berners-Lee, author of THERE IS NO PLANET B Picture this: It's 2050. The looming shadow of climate change is finally receding. The planet's temperature is stabilising. Rainforests and coral reefs beginning to thrive once more. We are returning to equilibrium with nature. This isn't wishful thinking; it can be our reality. We just need to embrace hydrogen: the missing link. The beauty of hydrogen is its simplicity. It's simple to make, and simple to use. You are essentially bottling sunlight from renewable energy sources in the form of hydrogen, and using it to bring clean energy to every corner of the globe. The best part about hydrogen is that when you use it, the only by-product is water. As energy expert Marco Alvera explains, if we're going to heal the climate, we need to start thinking big. This book is the blueprint for how to get us there. Whether you are a policy maker, a business person, an activist, or simply curious, the message is this: there is hope, for us and our planet. Hydrogen can help save the world.

Understand the context of negotiations to achieve better results Negotiation has always been at the heart of solving problems at work. Yet today, when people in organizations are asked to do more with less, be responsive 24/7, and manage in rapidly changing environments, negotiation is more essential than ever. What has been missed in much of the literature of the past 30 years is that negotiations in organizations always take place within a context of organizational culture, of prior negotiations, of power relationships that dictates which issues are negotiable and by whom. When we negotiate for new opportunities or increased flexibility, we never do it in a vacuum. We challenge the status quo and we build out the path for others to negotiate those issues after us. In this way, negotiating for ourselves at work can create small wins that can grow into something bigger, for ourselves and our organizations. Seen in this way, negotiation becomes a tool for addressing ineffective practices and outdated assumptions, and for creating change. Negotiating at Work offers practical advice for managing your own workplace negotiations: how to get opportunities, promotions, flexibility, buy-in, support, and credit for your work. It does so within the context of organizational dynamics, recognizing that to negotiate with someone who has more power adds a level of complexity. The is true when we negotiate with our superiors, and also true for individuals currently under represented in senior leadership roles, whose managers may not recognize certain issues as barriers or obstacles. Negotiating at Work is rooted in real-life cases of professionals from a wide range of industries and organizations, both national and international. * Strategies to get the other person to the table and engage in creative problem solving, even when they are reluctant to do so * Tips on how to recognize opportunities to negotiate, bolster your confidence prior to the negotiation, turn 'asks' into a negotiation, and advance negotiations that get "stuck" * A rich examination of research on negotiation, conflict management, and gender By using these strategies, you can negotiate successfully for your job and your career; in a larger field, you can also alter organizational practices and policies that impact others.

Businesses around the world are facing rapidly changing economic and social situations. Business leaders and managers must be ready to respond and adapt in new, innovative ways. The authors of this groundbreaking book argue that people in business must adopt a 'holonomic' way of thinking, a dynamic and authentic understanding of the relationships within a business system, and an appreciation of the whole. Complexity and chaos are not to be feared, but rather are the foundation of successful business structures and economics. Holonomics presents a new world view where economics and ecology are in harmony. Using real-world case studies and practical exercises, the authors guide the reader in a new, holistic approach to business, towards a more sustainable future where both people and planet matter.