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Books > Social sciences > Sociology, social studies > Social work > Charities & voluntary services

Generating Social Capital - Civil Society and Institutions in Comparative Perspective (Paperback, 2003 ed.): M. Hooghe, D.... Generating Social Capital - Civil Society and Institutions in Comparative Perspective (Paperback, 2003 ed.)
M. Hooghe, D. Stolle
R1,447 Discovery Miles 14 470 Ships in 10 - 15 working days

Social capital--networks of civic engagements, norms of reciprocity, and attitudes of trust--is widely seen as playing a key role for the health of democracy. While many authors have examined the consequences of social capital, there is a pressing need to explore its sources. This collection brings together leading American and European scholars in the first comparative analysis of how social trust and other civic attitudes are generated. The contributors to this volume examine the generation of social capital from two directions: society-based approaches that emphasize voluntary associations, and institutional approaches that emphasize policy.

The Values of Volunteering - Cross-Cultural Perspectives (Paperback, Softcover reprint of the original 1st ed. 2003): Paul... The Values of Volunteering - Cross-Cultural Perspectives (Paperback, Softcover reprint of the original 1st ed. 2003)
Paul Dekker, Loek Halman
R2,851 Discovery Miles 28 510 Ships in 10 - 15 working days

This book examines volunteering in detail from a civil society perspective, using empirical data garnered from various sources for countries all over the globe. The contributions deal with a broad spectrum of questions, ranging from the diversity, social and cultural determinants and organizational settings of volunteering, to its possible individual, social, and political effects.

Women and Philanthropy in Nineteenth-Century Ireland (Paperback): Maria Luddy Women and Philanthropy in Nineteenth-Century Ireland (Paperback)
Maria Luddy
R1,136 Discovery Miles 11 360 Ships in 12 - 17 working days

This book examines the role of women in philanthropy in nineteenth-century Ireland. The author focuses initially on the impact of religion on the lives of women and argues that the development of convents in the nineteenth century inhibited the involvement of lay Catholic women in charity work. She goes on to claim that sectarianism dominated women's philanthropic activity, and also analyses the work of women in areas of moral concern, such as prostitution and prison work. The book concludes that the most progressive developments in the care of the poor were brought about by non-conformist women, and a number of women involved in reformist organisations were later to become pioneers in the cause of suffrage. This study makes an important contribution both to Irish history and to our knowledge of women's lives and experiences in the nineteenth century. Winner of the 1996 American Conference for Irish Studies James S. Donnelly prizer for History and Social Sciences.

Women and Philanthropy in Nineteenth-Century Ireland (Hardcover, New): Maria Luddy Women and Philanthropy in Nineteenth-Century Ireland (Hardcover, New)
Maria Luddy
R2,516 Discovery Miles 25 160 Ships in 12 - 17 working days

This book examines the role of women in philanthropy in nineteenth-century Ireland. The author focuses initially on the impact of religion on the lives of women and argues that the development of convents in the nineteenth century inhibited the involvement of lay Catholic women in charity work. She goes on to claim that sectarianism dominated women's philanthropic activity, and also analyses the work of women in areas of moral concern, such as prostitution and prison work. The book concludes that the most progressive developments in the care of the poor were brought about by non-conformist women, and a number of women involved in reformist organisations were later to become pioneers in the cause of suffrage. This study makes an important contribution both to Irish history and to our knowledge of women's lives and experiences in the nineteenth century.

Charity and Power in Early Modern Italy - Benefactors and their Motives in Turin, 1541-1789 (Hardcover, New): Sandra Cavallo Charity and Power in Early Modern Italy - Benefactors and their Motives in Turin, 1541-1789 (Hardcover, New)
Sandra Cavallo
R2,800 R2,573 Discovery Miles 25 730 Save R227 (8%) Ships in 12 - 17 working days

Through its examination of a city marginal to the Italian tradition of communes and city-states during the post-Renaissance period, the book offers an extended reassessment of what has been regarded as the typical Italian model of welfare. Acts of charity have often been interpreted either within a functionalist framework or merely as responses to the needs of the poor by reference to the elusive field of changing mentalites. This book seeks instead to illuminate the reasons for individuals' involvement in charity. Analysis of the relationships of power, and conflict within the actors' personal and political milieux, reveals that tensions within the social elites were a crucial factor in motivating charitable giving and even in shaping perceptions of the deserving poor. Special attention is paid to the symbolic and direct aims of charity, rather than to its explicit interventions. This focus on subjectivity also throws new light on the link between gender and charitable activity.

Charity and Power in Early Modern Italy - Benefactors and their Motives in Turin, 1541-1789 (Paperback): Sandra Cavallo Charity and Power in Early Modern Italy - Benefactors and their Motives in Turin, 1541-1789 (Paperback)
Sandra Cavallo
R925 Discovery Miles 9 250 Ships in 12 - 17 working days

Through its examination of a city marginal to the Italian tradition of communes and city-states during the post-Renaissance period, the book offers an extended reassessment of what has been regarded as the typical Italian model of welfare. Acts of charity have often been interpreted either within a functionalist framework or merely as responses to the needs of the poor by reference to the elusive field of changing mentalites. This book seeks instead to illuminate the reasons for individuals' involvement in charity. Analysis of the relationships of power, and conflict within the actors' personal and political milieux, reveals that tensions within the social elites were a crucial factor in motivating charitable giving and even in shaping perceptions of the deserving poor. Special attention is paid to the symbolic and direct aims of charity, rather than to its explicit interventions. This focus on subjectivity also throws new light on the link between gender and charitable activity.

Leading Up - Transformational Leadership for Fundraisers (AFP Fund Development Series) (Hardcover): LD Wagner Leading Up - Transformational Leadership for Fundraisers (AFP Fund Development Series) (Hardcover)
LD Wagner
R1,216 Discovery Miles 12 160 Ships in 12 - 17 working days

Fundraisers at all levels discover the art of leading up

Fundraisers know that in order to be successful in their demanding profession, they have to get things done. And to get things done, they need to exercise leadership from whatever rank or position they hold--often from the middle. This concept is called "leading up." Recognizing that all fundraisers must be leaders, Leading Up teaches professionals the skills and traits they need to be successful in their philanthropic roles.

Leading Up centers around author Lilya Wagner's unique model, which exemplifies the concept of leading up. Here, fundraisers will discover: how to get things done when they're not in charge; how to motivate others when they don't have formal authority; how to convince or persuade their colleagues and superiors about their need for action and involvement; and how to lead when they're not recognized leaders by virtue of power or position.

Focusing on problem-solving concepts, Leading Up is packed with thought provoking questions, exercises, and practical application steps that allow professionals to practice and implement the principles they've just learned. The book also includes inspirational quotes on leadership from recognized and successful professionals and leaders.

Leadership qualities have to be learned and practiced by all who wish to achieve success in fundraising, whether boss or not. Leading Up provides readers with the groundwork they need to not only build up their causes and organizations, but also influence a professional field that is still developing.

Al Waqf - Philanthropy, Endowments and Sustainable Social Development in Egypt (Hardcover): Marwa El Daly Al Waqf - Philanthropy, Endowments and Sustainable Social Development in Egypt (Hardcover)
Marwa El Daly
R2,376 R1,696 Discovery Miles 16 960 Save R680 (29%) Ships in 12 - 17 working days

This book explores how philanthropy is perceived and practiced in a predominantly Muslim society. It is the first academic quantification of philanthropic giving and volunteering using a representative sample of the Egyptian population, providing the reader with a quantitative and qualitative analysis of the state of philanthropy in Egypt. The book discusses traditional and religious philanthropic mechanisms and provides a thorough explanation of the waqf system, how it is perceived today, and how it could support innovation. Furthermore, as a solid direct product of the research embodied in the creation of a community foundation, it discusses reviving and modernizing the concept of waqf, thus elaborating an example of how academic studies may be employed to create proto-types for learning and calculated action.

Henry Dunant - The Man of the Red Cross (Hardcover): Corinne Chaponniere Henry Dunant - The Man of the Red Cross (Hardcover)
Corinne Chaponniere; Translated by Michelle Bailat-Jones
R870 Discovery Miles 8 700 Ships in 9 - 15 working days

"Timely and significant." Church Times A pioneer of humanitarianism and founder of the International Red Cross, Henry Dunant was many things over his lifetime. A devout Christian and social activist, an ambitious but failed businessman, a humanitarian genius, and a bankrupt recluse. In this biography, Corinne Chaponniere reveals the tumultuous trajectory of Henry's life. From his idyllic childhood in Geneva, she follows Henry through the horrors of the Battle of Solferino, his creation of the Red Cross and role in the Geneva Conventions, the disgrace of his bankruptcy and his resurrection as a Nobel Peace Prize winner. It shows how this champion of wounded soldiers and prisoners of war was not an unblemished picture of piety and goodness, but that his empathy and good works played out in tandem with his social ambition and personal drive. It shows how even the best of us fall on hard times, and that the Red Cross was born out of humanitarian ideals coupled with a desire for personal success. This book reveals the story of Henry Dunant, blemishes and all, against the backdrop of the horrors of war, the weight of religion and the birth of humanitarianism in the 19th century.

Change a Life, Change your Own - Child Sponsorship, the Discourse of Development, and the Production of Ethical Subjects... Change a Life, Change your Own - Child Sponsorship, the Discourse of Development, and the Production of Ethical Subjects (Paperback)
Peter Ove
R457 Discovery Miles 4 570 Ships in 12 - 17 working days

"Change a Life, Change Your Own is a long-overdue adult discussion about how child sponsorship, a spectacularly successful fundraising tool, infantilizes both donor and recipient, turning good intentions into paternalism and reinforcing stereotypical Western ideas about helplessness and hopelessness in developing countries." - Ian Smillie, author of The Charity of Nations, Freedom from Want, and Diamonds "Change a Life. Change Your Own." "For less than a dollar a day." "For the cost of one coffee a day." With these slogans, and their accompanying images of poor children, some of the world's largest development organizations invite the global North to engage in one of their most prominent and successful fundraising techniques: child sponsorship. But as Peter Ove argues in Change a Life, Change Your Own, child sponsorship is successful not because it addresses the needs of poor children, but because it helps position what it means to live ethically in an unequal and unjust world. In this way, child sponsorship is seen as more than an effective marketing tool; it is a powerful mechanism for spreading particular ideas about the global South, the global North and the relationship between the two. Through sponsorship, the desire to raise money, secure "appropriate" childhoods, and become better people ends up taking priority over the goal of living together well on a global scale. Drawing on in-depth interviews with child sponsors and sponsorship staff, Change a Life, Change Your Own explores the contexts in which sponsorship promotional material is produced, interpreted and acted upon. This is not an expose on the use of sponsorship dollars or high administrative costs; it is a clearly written and compelling account of how the problem of development is constructed such that child sponsorship is seen to be a rational and ethical solution.

Bureaucratizing the Good Samaritan - The Limitations to Humanitarian Relief Operation (Paperback): Tony Waters Bureaucratizing the Good Samaritan - The Limitations to Humanitarian Relief Operation (Paperback)
Tony Waters
R1,508 Discovery Miles 15 080 Ships in 12 - 17 working days

"Bureaucratizing the Good Samaritan" is about the organization of refugee relief programs. It describes the practical, political, and moral assumptions of the "international refugee relief regime." Tony Waters emphasizes that the agencies delivering humanitarian relief are embedded in rationalized bureaucracies whose values are determined by their institutional frameworks. The demand for "victims" is observed in the close relation between the interests of the popular press and the decisions made by bureaucracies.This presents a paradox in all humanitarian relief organizations, but perhaps no more so than in the Rwanda Relief Operations (1994-96) which ended in the largest mass forced repatriation since the end of World War II. This crisis is analyzed with an assumption that there is a basic contradiction between the demands of the bureaucratized organization and the need of relief agencies to generate the emotional publicity to sustain the interest of northern donors. The book concludes by noting that if refugee relief programs are to become more effective, the connection between the press's emotional demands for "victims" and the bureaucratic organizations's decision processes need to be identified and reassessed.

Private Funds, Public Purpose - Philanthropic Foundations in International Perspective (Paperback, Softcover reprint of the... Private Funds, Public Purpose - Philanthropic Foundations in International Perspective (Paperback, Softcover reprint of the original 1st ed. 1999)
Helmut K. Anheier, Stefan Toepler
R4,322 Discovery Miles 43 220 Ships in 10 - 15 working days

Comparative information detailing the cultural, legal and historical environments of foundations in international settings has been scarce - until now. Written by scholars from six countries, this text covers philanthropic foundations in the world's busiest commercial centers - the U.S. and Eastern and Western Europe. It reports on the structures and mindsets that shape foundations' gift giving, and discusses different aspects of foundation management. Case studies of the French and Italian foundation communities and a comparative legal chapter are especially notable.

The Business of Doing Good - Insights from one social enterprise's journey to deliver on good intentions (Hardcover):... The Business of Doing Good - Insights from one social enterprise's journey to deliver on good intentions (Hardcover)
Anton Simanowitz, Katherine Knotts
R869 Discovery Miles 8 690 Ships in 12 - 17 working days
Needs and Welfare (Hardcover): Alan J. Ware, Robert Goodin Needs and Welfare (Hardcover)
Alan J. Ware, Robert Goodin
R4,797 Discovery Miles 47 970 Ships in 12 - 17 working days

This book addresses the concept of need and how needs can be, and are, met in western societies. Different models of welfare provision are examined both in theoretical terms and through two case studies: of models of pension provision and of the connection between the satisfaction of needs and electoral success for governments. This timely study makes an important contribution to the understanding of welfare and politics in advanced industrial western states.

The Board Member's Guide to Fund Raising: What Eve Every Trustee Needs to Know About Raising Money (A National Center for... The Board Member's Guide to Fund Raising: What Eve Every Trustee Needs to Know About Raising Money (A National Center for Nonprofit Boards Pub) (Hardcover)
F Howe
R1,015 Discovery Miles 10 150 Ships in 12 - 17 working days

A Publication of the National Center for Nonprofit Boards

A concise yet comprehensive resource for the entire fund raising process. Shows why board members must take the lead in fund raising efforts, and show how this role can be personally satisfying.

Who Cares? - Rediscovering Community (Paperback): David B. Schwartz Who Cares? - Rediscovering Community (Paperback)
David B. Schwartz
R1,489 Discovery Miles 14 890 Ships in 12 - 17 working days

A wonderfully engaging and accessible book, Who Cares? emphasizes finding humane responses to developmentally and physically disabled individuals that are community driven rather than solely reliant on problem-solution oriented social service organizations. David Schwartz examines the roles of both informal communities and sectarian communities for examples and practical techniques that can be applied to the reader's situation. The beautifully written, touching accounts of individual lives swept under the carpet of the social services system make it impossible to read this book without being affected by the stories?such as the boy who was afraid of white,Nancy who moved to an apartment after forty years in a nursing home, and everyday life in a small east coast town whose inhabitants help one another in times of need.Schwartz does not advocate the overthrow or dismantling of the social services, but instead proposes supplemental responses that will lead to richer, better lives for both the recipient and the caregiving individual and community. The practical, easily encouraged methods of building informal models suggested by the author grow out of both his own practice and his informed experiences as director of a state social services agency and are grounded in the basic desires for nurturing, belonging, and a sense of community. Who Cares? will appeal to those working in the field of social services as well as the general reader searching for ways to bring meaning into the modern, disconnected life.

Pint-Sized Prophets - Inspirational Moments That Taught Me We Are All Born to Be Healers (Paperback): Dr Chuck Dietzen Pint-Sized Prophets - Inspirational Moments That Taught Me We Are All Born to Be Healers (Paperback)
Dr Chuck Dietzen
R368 R308 Discovery Miles 3 080 Save R60 (16%) Ships in 10 - 15 working days
Partnerships the Nonprofit Way - What Matters, What Doesn't (Paperback): Stuart C Mendel, Jeffrey L. Brudney Partnerships the Nonprofit Way - What Matters, What Doesn't (Paperback)
Stuart C Mendel, Jeffrey L. Brudney
R953 R839 Discovery Miles 8 390 Save R114 (12%) Ships in 12 - 17 working days

Collaboration and partnership are well-known characteristics of the nonprofit sector, as well as important tools of public policy and for creating public value. But how do nonprofits form successful partnerships? From the perspective of nonprofit practice, the conditions leading to collaboration and partnership are seldom ideal. Nonprofit executives contemplating interorganizational cooperation, collaboration, networks, partnership, and merger face a bewildering array of challenges. In Partnerships the Nonprofit Way: What Matters, What Doesn't, the authors share the success and failures of 52 nonprofit leaders. By depicting and contextualizing nonprofit organization characteristics and practices that make collaboration successful, the authors propose new theory and partnership principles that challenge conventional concepts centered on contractual fulfillment and accountability, and provide practical advice that can assist nonprofit leaders and others in creating and sustaining strategic, mutually beneficial partnerships of their own.

Meghan - A Hollywood Princess (Paperback): Andrew Morton Meghan - A Hollywood Princess (Paperback)
Andrew Morton
R307 R253 Discovery Miles 2 530 Save R54 (18%) Ships in 9 - 15 working days

'Highly readable and compelling' Daily Telegraph _______________ What an extraordinary journey it has been for Meghan Markle. In this fully revised and updated biography, Andrew Morton navigates the at times baffling twists and turns of a royal saga that has both engaged and enraged those inside and outside the palace walls. It has taken just three short years for Meghan and Harry to be transformed from golden couple to royal outsiders living in a sprawling mansion in Montecito in California and cutting multi-million-dollar deals with media moguls. From the frothy fun and laughter of her wedding day to darker days and the isolation, loneliness and prejudice she experienced, amplified by what the couple considered to be the sexism and racism of the mass media. Add to that the high and lows of motherhood -the joy of the births of her two beautiful children and the sadness of a miscarriage late into her second pregnancy - it has been nothing less than an emotional rollercoaster. Morton draws on exclusive interviews with those closest to Meghan to uncover the story of her life, from her fractious childhood growing up in the Valley in LA, through her previous marriage and divorce, her struggles in Hollywood, her work as a humanitarian ambassador, her life as the Duchess of Sussex - and the seemingly bottomless rift that has developed between the Sussexes and the House of Windsor.

Life and Death in Kolofata - An American Doctor in Africa (Hardcover): Ellen Einterz Life and Death in Kolofata - An American Doctor in Africa (Hardcover)
Ellen Einterz
R1,493 R1,269 Discovery Miles 12 690 Save R224 (15%) Ships in 12 - 17 working days

When Dr. Ellen Einterz first arrives in the town of Kolofata in Cameroon, the situation is dire: patients are exploited by healthcare workers, unsterilized needles are reused, and only the wealthy can afford care. In Life and Death in Kolofata: An American Doctor in Africa, Einterz tells her remarkable story of delivering healthcare for 24 years in one of the poorest countries in the world, revealing both touching stories of those she is able to help and the terrible suffering of people born in extreme poverty. In one case, a 6-year-old burn victim suffers after an oil tanker tips and catches fire; in another story, Dr. Einterz delivers a child in the front yard of her home. In addition to struggling to cure diseases and injuries and combat malnutrition, Einterz faced another kind of danger: the terrorist organization Boko Haram had successively kidnapped politicians from Cameroon and foreigners, and they had set their sights on Americans in particular. It would only be a matter of time before they would come for her. Tragic, heartwarming, and at times even humorous, Life and Death in Kolofata illustrates daily life for the people of Cameroon and their doctor, documenting both the incredible human suffering in the world and the difference that can be made by those willing to help.

American Philanthropic Foundations - Regional Difference and Change (Hardcover): David C. Hammack, Steven Rathgeb Smith American Philanthropic Foundations - Regional Difference and Change (Hardcover)
David C. Hammack, Steven Rathgeb Smith; Contributions by Alan Abramson, Natalie Alm, Kate Anderson, …
R2,366 R1,981 Discovery Miles 19 810 Save R385 (16%) Ships in 12 - 17 working days

Once largely confined to the biggest cities in the mid-Atlantic and Great Lakes states, philanthropic foundations now play a significant role in nearly every state. Wide-ranging and incisive, the essays in American Philanthropic Foundations: Regional Difference and Change examine the origins, development, and accomplishments of philanthropic foundations in key cities and regions of the United States. Each contributor assesses foundation efforts to address social and economic inequalities, and to encourage cultural and creative life in their home regions and elsewhere. This fascinating and timely study of contemporary America's philanthropic foundations vividly illustrates foundations' commonalities and differences as they strive to address pressing public problems.

American Philanthropic Foundations - Regional Difference and Change (Paperback): David C. Hammack, Steven Rathgeb Smith American Philanthropic Foundations - Regional Difference and Change (Paperback)
David C. Hammack, Steven Rathgeb Smith; Contributions by Alan Abramson, Natalie Alm, Kate Anderson, …
R1,057 R882 Discovery Miles 8 820 Save R175 (17%) Ships in 12 - 17 working days

Once largely confined to the biggest cities in the mid-Atlantic and Great Lakes states, philanthropic foundations now play a significant role in nearly every state. Wide-ranging and incisive, the essays in American Philanthropic Foundations: Regional Difference and Change examine the origins, development, and accomplishments of philanthropic foundations in key cities and regions of the United States. Each contributor assesses foundation efforts to address social and economic inequalities, and to encourage cultural and creative life in their home regions and elsewhere. This fascinating and timely study of contemporary America's philanthropic foundations vividly illustrates foundations' commonalities and differences as they strive to address pressing public problems.

Foreign Aid in the Age of Populism - Political Economy Analysis from Washington to Beijing (Hardcover): Viktor Jakupec, Max... Foreign Aid in the Age of Populism - Political Economy Analysis from Washington to Beijing (Hardcover)
Viktor Jakupec, Max Kelly
R3,875 Discovery Miles 38 750 Ships in 12 - 17 working days

Across the world the Western dominated international aid system is being challenged. The rise of right-wing populism, de-globalisation, the advance of illiberal democracy and the emergence of non-Western donors onto the international stage are cutting right to the heart of the entrenched neoliberal aid paradigm. Foreign Aid in the Age of Populism explores the impact of these challenges on development aid, arguing that there is a need to bring politics back into development aid; not just the politics of economics, but power relations internally in aid organisations, in recipient nations, and between donor and recipient. In particular, the book examines how aid agencies are using Political Economy Analysis (PEA) to inform their decision making and to push aid projects through, whilst failing to engage meaningfully with wider politics. The book provides an in-depth critical analysis of the Washington Consensus model of political economy analysis, contrasting it with the emerging Beijing Consensus, and suggesting that PEA has to be recast in order to accommodate new and emerging paradigms. A range of alternative theoretical frameworks are suggested, demonstrating how PEA could be used to provide a deeper and richer understanding of development aid interventions, and their impact and effectiveness. This book is perfect for students and researchers of development, global politics and international relations, as well as also being useful for practitioners and policy makers within government, development aid organisations, and global institutions.

We Come to Life with Those We Serve - Fulfillment through Philanthropy (Paperback): Richard B Gunderman We Come to Life with Those We Serve - Fulfillment through Philanthropy (Paperback)
Richard B Gunderman
R412 R356 Discovery Miles 3 560 Save R56 (14%) Ships in 12 - 17 working days

What is the most meaningful and rewarding path in life? Many assume we enrich ourselves only by accumulating more wealth, power, and fame, or by finding new and greater forms of pleasure. In reality, we are most enriched not in taking from others but in sharing the best we have to offer through a life of service. The legendary, real-life individuals and the famous literary characters in this inspiring book show us the way: Vincent Van Gogh exemplified service through art, Benjamin Franklin dedicated his life to service of community, and the career of coach John Wooden is apt testimony to the rewards of service through education. Gunderman persuasively argues that, far from draining away our vitality, service at its best actually brings us to life.

Measuring Social Change - Performance and Accountability in a Complex World (Hardcover): Alnoor Ebrahim Measuring Social Change - Performance and Accountability in a Complex World (Hardcover)
Alnoor Ebrahim
R867 Discovery Miles 8 670 Ships in 12 - 17 working days

The social sector is undergoing a major transformation. We are witnessing an explosion in efforts to deliver social change, a burgeoning impact investing industry, and an unprecedented intergenerational transfer of wealth. Yet we live in a world of rapidly rising inequality, where social sector services are unable to keep up with societal need, and governments are stretched beyond their means. Alnoor Ebrahim addresses one of the fundamental dilemmas facing leaders as they navigate this uncertain terrain: performance measurement. How can they track performance towards worthy goals such as reducing poverty, improving public health, or advancing human rights? What results can they reasonably measure and legitimately take credit for? This book tackles three core challenges of performance faced by social enterprises and nonprofit organizations alike: what to measure, what kinds of performance systems to build, and how to align multiple demands for accountability. It lays out four different types of strategies for managers to consider-niche, integrated, emergent, and ecosystem-and details the types of performance measurement and accountability systems best suited to each. Finally, this book examines the roles of funders such as impact investors, philanthropic foundations, and international aid agencies, laying out how they can best enable meaningful performance measurement.

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