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Books > Medicine > General issues > Health systems & services > Hospital administration & management
Discover today's most complete, easy-to-use medical coding guide, written specifically for beginning coders. Green's best-selling 3-2-1 CODE IT!, 7E presents the latest updates for ICD-10-CM, ICD-10-PCS, CPT (R) and HCPCS Level II coding sets, conventions and guidelines. Focused examples, understandable language and clearly defined terms help you master each concept, while extensive exercises, reviews and coding cases let you practice concepts and prepare to earn coding credentials. This well-organized, intuitive approach begins with diagnosis coding before progressing to more in-depth instruction on coding procedures and services. You'll find clear coverage of both ICD-10 code sets with separate, thorough chapters on inpatient and outpatient coding. HCPCS level II and CPT coding are also covered in separate chapters. In addition, MindTap interactive digital tools further reinforce the coding skills you need for success.
The Handbook of Healthcare Management is a comprehensive examination of key management practices for global healthcare organizations, arguing that insight into and implementation of these practices is essential for success and sustainability. Expert contributors analyze both existing methods and new developments in healthcare management, through topics including healthcare marketing and customer service, managing human resources and organizational stakeholders, strategic and business planning, high-reliability organizations, and health informatics. The result is a well-rounded collection of strategies to enhance healthcare quality, with emphasis on factors that promote organizational excellence. This Handbook will be invaluable to students in both master and doctoral healthcare management programs, as well as faculty and health services researchers, practitioners in both private and public sectors, policy-makers, and public administrators. Contributors: A. Beardsley, J.W. Begun, N. Borkowski, B.K. Breland, K. Darr, C. Deschamp, E.W. Ford, M.D. Fottler, L.H. Friedman, J. Gill, P.K. Howse, T.R.Huerta, J.C. Hyde, R. Kemp, D. Malvey, A.S. McAlearney, N. Menachemi, C. Molinari, H. Nguyen, S.J. O'Connor, P.A. Paustian, A. Raffenaud, S. Rahurkar, S. Ruff, C.J. Sampson, D.J. Slovensky, D.G. Smith, P.L. Spath, W.L. Tarver, M. Thygeson, J.M. Trimm, J.G. Van Matre, C.F. Wainwright, J.H. Willig, T. Yeung, T. Zhang
This book discusses the management of various aspects of the professional life of newly qualified urologists as well as more experienced urologists. It features clear, easy-to-read chapters covering various topics, including clinical and surgical patient care, administrative duties, and research despite the increasing constraints on time and resources in today's hectic practice environment. Navigating Organized Urology: A Practical Guide systematically presents a range of practical strategies for a successful transition from trainee to practising urologist, while also offering more experienced urologists a fresh perspective on efficient management and successful adaptation of their practices for the modern age.
The problems of medical care confront us daily: a bureaucracy that makes a trip to the doctor worse than a trip to the dentist, doctors who can't practice medicine the way they choose, more than 40 million people without health insurance. "Medical care is in crisis," we are repeatedly told, and so it is. Barely one in five Americans thinks the medical system works well.Enter David M. Cutler, a Harvard economist who served on President Clinton's health care task force and later advised presidential candidate Bill Bradley. One of the nation's leading experts on the subject, Cutler argues in Your Money or Your Life that health care has in fact improved exponentially over the last fifty years, and that the successes of our system suggest ways in which we might improve care, make the system easier to deal with, and extend coverage to all Americans. Cutler applies an economic analysis to show that our spending on medicine is well worth it--and that we could do even better by spending more. Further, millions of people with easily manageable diseases, from hypertension to depression to diabetes, receive either too much or too little care because of inefficiencies in the way we reimburse care, resulting in poor health and in some cases premature death.The key to improving the system, Cutler argues, is to change the way we organize health care. Everyone must be insured for the medical system to perform well, and payments should be based on the quality of services provided not just on the amount of cutting and poking performed.Lively and compelling, Your Money or Your Life offers a realistic yet rigorous economic approach to reforming health care--one that promises to break through the stalemate of failed reform. The problems of medical care confront us daily: a bureaucracy that makes a trip to the doctor worse than a trip to the dentist, doctors who can't practice medicine the way they choose, more than 40 million people without health insuran
Medical Data Management is a systematic introduction to the basic methodology of professional clinical data management. It emphasizes generic methods of medical documentation applicable to such diverse tasks as the electronic patient record, maintaining a clinical trials database, and building a tumor registry. This book is for all students in medical informatics and health information management, and it is ideal for both the undergraduate and the graduate levels. The book also guides professionals in the design and use of clinical information systems in various health care settings. It is an invaluable resource for all health care professionals involved in designing, assessing, adapting, or using clinical data management systems in hospitals, outpatient clinics, study centers, health plans, etc. The book combines a consistent theoretical foundation of medical documentation methods outlining their practical applicability in real clinical data management systems. Two new chapters detail hospital information systems and clinical trials. There is a focus on the international classification of diseases (ICD-9 and -10) systems, as well as a discussion on the difference between the two codes. All chapters feature exercises, bullet points, and a summary to provide the reader with essential points to remember. New to the Third Edition is a comprehensive section comprised of a combined Thesaurus and Glossary which aims to clarify the unclear and sometimes inconsistent terminology surrounding the topic.
The Well-Referred Dentist is a comprehensive guideline that helps dentists finally have the practice of their dreams. In The Well-Referred Dentist, Dr. Bita Saleh addresses the missing factor that is essential to patient compliance in all stages of dental treatment by identifying and resolving the patient's "triad" of obstacles - their fears, anxieties, and limiting beliefs. As a highly-skilled and dedicated dentist for 30 years, Dr. Saleh has discovered an effective process to alleviate the triad of obstacles experienced by patients. Now, she shares her step-by-step program to show dentists how to: Quickly recognize the hidden signs of fear, anxiety, and limiting beliefs Discuss this sensitive topic with patients so they can reach a mutual resolution Resolve their patient's triad of obstacles in the most time-efficient manner Help patients requiring urgent care reduce their fears and anxieties by 35% in 4 minutes Create a customized plan for each patient that identifies and resolves the root cause of their issues Create an easy-to-follow maintenance protocol
Increasing evidence has demonstrated that caregivers of dementia victims are at risk for depression and other medical problems. In what ways can health care providers improve or maintain the well-being of dementia caregivers? This volume provides an overview of emerging themes in dementia caregiving research and presents a broad array of practical strategies for reducing caregiver distress, including interventions for specific populations such as ethnic minority caregivers, male caregivers, and caregivers with diverse sexual orientations. Innovative approaches include the value of partnering with primary care physicians to improve quality of life for both patient and caregiver and the use of technological advances to help distressed caregivers. A timely, cutting edge book written for clinicians of varying
backgrounds who provide direct services to families of dementia
victims.
This is very insightful information on Business Intelligence and Analytics. It highlights its inherent potential, and apparent need for widespread implementation in the healthcare industry. It also emphasizes on a myriad of promises it holds, in combination with the availability of Big Data, to favorably impact the industry's competitive urge, and effectiveness. It is also favorably disposed to an integrative approach with legacy HDSS (Healthcare Decision Support Systems) to effectively contain implementation cost.
In Guide to Effective Staff Development in Health Care Organizations, Patrice L. Spath— a national authority on health care training— and a stellar panel of health care experts offer hospital administrators and managers a variety of techniques that they can implement to provide cost-efficient staff orientation, training, and continuing education. This book acts as a field guide for health care executives who must make informed decisions about which staff trainings and education strategies are best for their organizations. A comprehensive resource for health care executives, Guide to Effective Staff Development in Health Care Organizations
When is a hospital a place of healing and when is it a business, looking out not for the patient's well being but for its own bottom line? When is a star spinal surgeon a shimmer of hope for a patient in pain, and when is he a moneymaker for his department? And how defined are the lines that delineate these dualities, after all? Inappropriate spinal fusion - fueled by financial incentive rather than strict medical need - is the subject of Spines of Steel, Gold and Rubber, a satirical work of fiction by William A. Stewart, M.D. While this procedure relieves a great many patients of their pain and suffering throughout the United States, too many surgeons, even high-profile ones, cut corners in startling ways. These procedures generate profit for the physicians and the hospitals they represent, but risk patients' lives and sometimes provide sub-standard results. The monitoring of this phenomenon is almost non-existent, and whistleblowers are ostracized - or worse - by their colleagues and employers. Ultimately, the unassuming patient is the victim of deception, greed, incompetence, and cover-up. Dr. Stewart is a widely respected retired neurosurgeon. He spent 20 years on the Board of Professional Medical Conduct under the New York State Department of Health and 15 years on the Defense Board of the Medical Liability Mutual Insurance Company. During this time he witnessed unimaginable transgressions, many times over, in ethical medical practice. This experience has enabled him to write this account - fiction based on actual cases - that details incompetent medical practice and the devastation it visits on patients and their families, well-intentioned medical practitioners, and the whole of the medical profession.
"I have eagerly awaited the follow up to Bond and Holland's ground breaking first edition published some 12 years ago. This second edition is completely revisited, retaining the readable chapter structure, but tackling the key questions head on pertinent to clinical supervision development for nursing in the 21st century. Once again the authors do not pull any punches critically reviewing the nature of and challenges posed for its full implementation in practice. The strengths of this book are its practical application in and for practice. The continued emphasis on skills development in the clinical supervision relationship is evident, embroidered within the emotional work of everyday nursing practice. This is an essential read for all those still wrestling with full implementation in practice and presents a treasure trove of ideas for those actively engaging in the process." John Driscoll, Continuing Professional Development (CPD) Consultant (Healthcare)This perennial bestseller provides a practical and accessible, skills-based text on how to implement and engage in clinical supervision. It provides clear frameworks to guide learning, with real-life examples from across the range of nursing specialisms.Offering grounded perspectives on supervision for nurses, it has been thoroughly updated to reflect changes and developments in the profession. The book includes: Exploration of the theory and development of clinical supervisionAn analysis of the process and skills of in-depth reflectionGuidelines on developing key skills for both supervisors and superviseesA critique of group supervision and ways to make it more effective New ideas for developing organizational frameworks for supervision The authors' wealth of experience is reflected in their outline for a code of ethics that addresses self-disclosure and accountability issues in clinical supervision.This book is key reading for nurses, midwives and health visitors and their managers as well as professional support workers and educators who have an interest in the practical implementation of clinical supervision.
Mediziner, Gesundheitsokonomen, -politiker, Verbraucherschutzer und Juristen diskutieren lebhaft die Entwicklung und Folgen eines expandierenden Systems privat zu finanzierender medizinischer Zusatzleistungen. Vielfach kennen Patienten ihre Rechte bei Individuellen Gesundheitsleistungen (IGeL) nicht. Kritiker befurchten, Arzte nutzten das in sie gesetzte Vertrauen aus, um Patienten allein im finanziellen Eigeninteresse unnutze Leistungen aufzudrangen. Dabei sind IGeL auch vor dem Hintergrund einer fortschreitenden impliziten Rationierung im Gesundheitswesen zu sehen. Die vorliegende Studie setzt sich umfassend mit den rechtlichen Vorgaben fur Angebot und Inanspruchnahme von IGeL auseinander. Das umfangreiche Pflichtenspektrum bei der IGeL-Erbringung wird vor dem Hintergrund der vielfaltigen sozial- und haftungsrechtlichen Regelungen grundlegend analysiert und mit dem der klassischen Heilbehandlung verglichen. Die Ergebnisse bieten eine wissenschaftliche Grundlage fur aktuelle und zukunftige Bemuhungen um einen sachgerechten Ausgleich der Interessen und Bedurfnisse von Arzt und Patient. "
Health care organizations are challenged to improve care at the bedside for patients, learn from individual patients to improve population health, and reduce per capita costs. To achieve these aims, leaders are needed in all parts of the organization need positive solutions. Transforming Health Care Leadership provides healthcare leaders with the knowledge and tools to master the unprecedented level of change that health care organizations and their leaders now face. It also challenges management myths that served in bureaucracies but mislead in learning organizations.
Caring for elders outside of institutions is the fastest growing sector of US health care. Building on their research study at the Park Ridge Center, editors Holstein and Mitzen, together with a team of experts, examine the complexities involved in developing an ethics for community-based long-term care. They also challenge policymakers to make home care a more viable option for older people in need. Chapters address many of the ethical and practical problems that arise in the care of older people with physical and mental disabilities--including how to allocate scarce funds, how to keep good caregivers, how to balance concerns of autonomy, risk and safety, and worker stress. The volume is an excellent resource for practitioners, policymakers, and students.
This book is a comprehensive and fully up-to-date account of what it means to try to quantify health in distributing resources for health care. It offers an elegant new approach to comparing the costs and benefits of medical interventions. Erik Nord questions Cost-Utility Analysis (CUA) and the feasibility of measuring patients' quality of life meaningfully in numerical terms. He presents an alternative approach called cost-value analysis in which representative samples of the general public express preferences among different health-care programs. This will be a book of particular interest to medical ethicists, health-care professionals and administrators, and economists specializing in health-care economics.
Effective leadership is critical to ensuring safety, efficiency and maximum productivity in the operating room (OR). This practical, evidence-based book unpicks the dynamics of a successful OR environment to underline the key techniques for management of policies, systems, staff members and teams. Fully updated to include recent clinical guidelines, the book provides the 'A-Z' of OR management, including sections on metrics, scheduling, human resource management, leadership principles, economics, quality assurance, recovery and ambulatory practice. New chapters include future healthcare models, emergency preparedness and budgets amongst other topics. Written by authors with unrivalled experience in the field, chapters are laid out in an easy and clinically helpful format to assist learning, and real-life case studies cover seventy-three different clinically relevant pain topics. This book is an essential guide for anyone working in the OR including anaesthesiologists, surgeons, nurses, and administrators.
The management consulting team headed by Mr. Jian Di has provided strategic management consulting services for over 700 medical institutions and has rendered guidance for more than 100 medical institutions in constructing patient-centric hospital cultures. Studies on Hospital Management Transformation reflects Mr Jian Di's more than 40 years of management experience, including nearly 20 years of experience in hospital management. Condensing Mr Jian's thoughts on patient-centric care in hospital culture, this book introduces a method to systematically evaluate and construct hospital culture using 32 procedures and 500 indicators. Theoretically innovative and easy to operate, the proposed system easily produces the desired effect in constructing patient-centric hospital cultures while defying conventional cultural concepts.Due to the absence of a clear evaluation standard and system, the majority of hospital management personnel in China are uncertain of how to evaluate and construct hospital culture. This book presents a theoretical model, evaluation indicators and improvement objectives of hospital culture. Beyond theories, it also includes substantial systematic approaches and practical construction cases which make this book highly applicable. The theoretical system of the patient-centric hospital culture has been applied in over 100 medical institutions. This book should be taken as an essential guidebook for hospital management.
The application of audit to resource allocation and clinical practice has emerged as a fundamental principle in Western medical systems over recent years. Used effectively, audit can have wide-ranging benefits for both the patient and the practitioner, in terms of resource management and quality of care. This book reviews the concepts behind audit and the approaches that individual specialties take. First, the book describes the philosophy of audit and the requirements of various agencies such as the Department of Health and the Royal College of Surgeons for audit. Second, the book outlines the specific requirements of the major specialties and third, the book gives practical suggestions for the development of an audit strategy. There are comparisons between audit performed in the United Kingdom and that performed in the United States and Sweden. Further, the need to consider the relationship between resource management and medical audit particularly with reference to the data requirements is emphasized. Throughout the book the concept of "completing the loop," i.e.the need to effect change from the audit activity is discussed as well as the educational value of audit. The editors have stressed that there are no hard and fast rules in creating an audit strategy and as yet there are few experts.
The Right Way to Build and Sustain a Successful Hospital Medicine Program This first complete treatment of hospitalist recruitment and retention gives you all the tools and guidance needed to build a new hospital medicine program for your hospital. Moreover, it shows you how to reinvigorate and maintain an established hospitalist program, enabling your hospital to fully benefit from the improved clinical outcomes that a hospitalist approach can offer. All the key elements for building and maintaining an effective hospitalist program are covered, including: Developing a recruitment plan that attracts the right people and clearly sets forth expectations Hiring the best people to meet organizational objectives Implementing an effective retention plan that keeps high-quality staff motivated and committed to excellence Based on the author's extensive experience in both clinical practice and professional consultation with new and established hospital medicine programs, the book covers such critical topics as: Significance of current trends in hospital medicine Key factors in successful hospitalist recruitment and retention Role of the hospitalist in recruitment, retention, and stabilization of physicians in their communities Recruitment and retention of physicians in all specialties is a national challenge, and it is expected to become even more difficult due to an impending physician shortage. As more and more healthcare organizations come to understand and embrace the hospitalist movement, this book will prove essential in recruiting and retaining the staff they need to implement and sustain an effective hospitalist program.
Electronic health records are widely regarded as the 'connective tissue' of any modern healthcare system. For some they represent a 'dangerous enthusiasm' and for others a key enabler of 'disruptive innovation'. Many governments have made major policy and financial investments in digitalizing health records but their implementation has frequently run into opposition from doctors, had lukewarm responses from patients, and raised considerable concerns for privacy advocates and others worried by the security of sensitive health data and the risks of national data-bases. This book draws upon the concept of 'orders of worth' to reveal the moral dimensions of the medical division of labour and to delve deeper into understanding why electronic records have been so difficult to implement and the sources of opposition to them. The authors argue that digitalization disrupts the moral orders which define rights and responsibilities for the sharing and exchanging of patient medical data. This is illustrated through longitudinal studies of two of the most controversial attempts to introduce national systems - a patient controlled electronic record in Australia and a national summary care record that was part of the ill-fated NHS national program for IT in England. The authors conclude by using the lessons from these national experiences and insights from two regional projects in each country to suggest how the idea of electronic records might be re-thought. It is a must read for anyone concerned about health information and the implications of how it is shared and exchanged in a digital world.
This book is part of a series of titles that are a spin-off of the Shingo Prize-winning book Leveraging Lean in Healthcare: Transforming Your Enterprise into a High Quality Patient Care Delivery System. Each book in the series focuses on a specific aspect of healthcare that has demonstrated significant process and quality improvements after a Lean implementation. Emergency departments have become notorious for long wait times and questionable quality of care. By adopting Lean manufacturing concepts, hospitals can turn the emergency department into a valuable service for the hospital and the community it serves. Leveraging Lean in the Emergency Department: Creating a Cost Effective, Standardized, High Quality, Patient-Focused Operation supplies a functional understanding of Lean emergency department processes and quality improvement techniques. It is ideal for healthcare executives, leaders, process improvement team members, and inquisitive frontline workers who want to implement and leverage Lean. Supplying detailed descriptions of Lean tools and methodologies, the book identifies powerful Lean solutions specific to the needs of the emergency department. The first section provides an overview of Lean concepts, tools, methodologies, and applications. The second section focuses on the application of Lean in the emergency department within the confines of the hospital or clinic. Presenting numerous examples, stories, case studies, and lessons learned, it examines the normal operation of each area in emergency departments and highlights the areas where typical problems occur. Next, the book walks readers through various Lean initiatives and demonstrates how Lean tools and concepts have been used to achieve lasting improvements to processes and quality of care. It also supplies actionable blueprints that readers can duplicate or modify for use in their own institutions. Illustrating leadership's role in achieving departmental goals, this book will provide you with a well-rounded understanding of how Lean can be applied to achieve significant improvements throughout the entire continuum of care.
Financial Management for Nurse Managers is a text designed for financial management courses in graduate level nursing programs and for practicing nurses or nurse entrepreneurs who are seeking a better understanding of financial management. It covers financial topics all nurse managers need to know and use in their roles as managers. Nursing-focused content thoroughly describes health care finance and accounting from the nurse manager's point of view. Numerous worksheets and tables including healthcare spreadsheets, budgets, and calculations illustrate numerous financial and accounting methods. Chapter opener features include learning objectives and an overview of chapter content to help you organize and summarize your notes. Key concepts definitions found at the end of each chapter help summarize your understanding of chapter content. Suggested Readings found at the end of each chapter give additional reading and research opportunities. NEW! Major revision of chapter 2 (The Health Care Environment), with additions on healthcare reform, initiatives to stop paying for hospital or provider errors, hospice payment, and funding for nursing education; plus updates of health care expenditure and pay for performance; provide a strong start to this new edition. NEW! Major revision of chapter 5 (Quality, Costs, and Financing), with updates to quality-financing, Magnet organizations, and access to care, provides the most up-to-date information possible. NEW! Reorganization and expansion of content in chapter 15 (Performance Budgeting) with updated examples better illustrates how performance budgeting could be used in a pay-for-performance environment. NEW! Major revision of the variance analysis discussion in chapter 16 (Controlling Operating Results) offers a different approach for computation of variances that is easier to understand. NEW! Addition of comparative effectiveness research to chapter 18 (Benchmarking, Productivity, and Cost Benefit and Cost Effectiveness Analysis) covers a recently developed approach informs health-care decisions by providing evidence on the effectiveness of different treatment options. NEW! Addition of nursing intensity weights, another approach for costing nursing services, to chapter 9 (Determining Health Care Costs and Prices), lets you make decisions about what method works best for you.
"Understanding ICD-9-CM Coding: A Worktext, 3rd Edition" will help your students gain confidence in ICD-9-CM diagnostic and procedural coding. This text, updated with the 2010 coding changes and ICD-9-CM Official Guidelines for Coding and Reporting, is a comprehensive, hands-on worktext. It contains practice exercises throughout that help your students test themselves and illustrations of human anatomy and surgical procedures that clarify concepts, as well as medical abbreviations relating to body systems. When used in conjunction with a coding manual, this worktext will help your students master ICD-9-CM coding for all medical specialties.
Written by experts from around the globe, this book presents explains technical issues and clinical applications. It includes collective experiences from rehabilitation service providers in different parts of the world practicing a wide range of telerehabilitation applications. This book lays the foundations for the globalization of telerehabilitation procedures, making it possible for rehabilitation service to be delivered anywhere in the world. |
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