Learn to design, build, and scale products consumers can't get enough of How do today's most successful tech companies Amazon, Google, Facebook, Netflix, Tesla design, develop, and deploy the products that have earned the love of literally billions of people around the world? Perhaps surprisingly, they do it very differently than most tech companies. In INSPIRED, technology product management thought leader Marty Cagan provides readers with a master class in how to structure and staff a vibrant and successful product organization, and how to discover and deliver technology products that your customers will love and that will work for your business. With sections on assembling the right people and skillsets, discovering the right product, embracing an effective yet lightweight process, and creating a strong product culture, readers can take the information they learn and immediately leverage it within their own organizations dramatically improving their own product efforts. Whether you're an early-stage startup working to get to product/market fit, or a growth-stage company working to scale your product organization, or a large, long-established company trying to regain your ability to consistently deliver new value for your customers, INSPIRED will take you and your product organization to a new level of customer engagement, consistent innovation, and business success. Filled with the author's own personal stories and profiles of some of today's most-successful product managers and technology-powered product companies, including Adobe, Apple, BBC, Google, Microsoft, and Netflix INSPIRED will show you how to turn up the dial of your own product efforts, creating technology products your customers love. The first edition of INSPIRED, published ten years ago, established itself as the primary reference for technology product managers, and can be found on the shelves of nearly every successful technology product company worldwide. This thoroughly updated second edition shares the same objective of being the most valuable resource for technology product managers, yet it is completely new sharing the latest practices and techniques of today's most-successful tech product companies, and the men and women behind every great product.

As the IoT market is booming, several issues are delaying the full realization of the technology. IoT devices, in cybersecurity terms, greatly increase security risk. This means that any scientific work that offers cybersecurity strategies will excite security experts who will be glad to expand their knowledge base on IoT cybersecurity. As a result of the booming of the IoT market, business competitors are jockeying for a piece of the market. This means that solutions from researchers that address compatibility issues will be greatly welcomed by IoT technology developers. Connectivity providers are likely to embrace solutions to challenges of bandwidth since a growing IoT market must be followed up by bandwidth-intensive IoT applications which tend to jostle for space on the current client-server model. Overpromising followed by underdelivering, has been the current approach by many innovators and the mismatch results in losses in production, orphaned technologies accompanied by frequent system failures. Solutions that address IoT performance issues are likely to excite many start-ups. Solutions to challenges of fragmentation presented by thousands of devices from different manufacturers operating on proprietary ecosystems are likely to be warmly embraced by many IoT brands developers. As such, a publication that specifically addresses the challenges faced in the rolling out of IoT technologies is sorely needed.

With the increasing use and penetration of digital information technologies throughout its processes and products, the publishing industry is undergoing a fundamental and irreversible transformation. Provided here is a comprehensive single-volume study of that transformation which demonstrates how publishing managers can best take advantage of the opportunities the profound changes will bring. In 15 clearly-written chapters, the seven key elements of publishing, the 7M's, are detailed. An enumeration of critical core concepts and over 30 figures and tables assist in this timely analysis that is essential reading for all stakeholders in the future of publishing.

This eloquent and masterful book details how the recent advancements in digital information technology mark a fundamental and irreversible transformation in the publishing industry. The clearly presented and highly readable text provides a much-needed, concise, easy-to-grasp introduction to this new world of digital publishing, the opportunities it presents, and what it means for managers in the industry, including the fundamental shift from format-based enterprises (e.g., book publishers) to firms that are developers and managers of intellectual properties in multiple forms which best meet their customers' information needs. Throughout the study, the author, a media executive who has held managerial positions in major book publishing, cable television, and software firms, focuses on the business strategies that both traditional print-based and new media publishing firms must implement to adapt and thrive in this rapidly evolving and complex environment.

After an introductory chapter that reviews the major symptoms of change in the current publishing industry environment, the author examines the Information Age and the new information industry as the foundation for his analysis. He then presents his new framework, the seven Ms of publishing, that serves both as the structural backbone and main thesis of the study. The central 11 chapters of the book detail these seven Ms: the five value-added Ms of Material, Mode, Media, Means, and Market; and the two infrastructural Ms of Management and Money. The author supports his analysis with over 30 figures and tables that vividly depict the key points of the study. He also delineates 45 core concepts of publishing in the Information Age within the seven Ms. The final chapter of the book presents the author's vision of the digital publishing enterprise and the paradigm of promise for managers and other stakeholders in the future of publishing.

Bits and Atoms explores the governance potential found in the explosive growth of digital information and communication technology in areas of limited statehood. Today, places with weak or altogether missing state institutions are tied internally and to the larger world by widely available digital technology. The chapters in the book explore questions of when and if the growth in digital technology can fill some of the governance vacuum created by the absence of an effective state. For example, mobile money could fill a gap in traditional banking or mobile phones could allow rural populations to pay for basic services and receive much needed advice and market pricing information. Yet, as potentially revolutionary as this technology can be to areas of limited statehood, it still faces limitations. Bits and Atoms is a thought-provoking look at the prospects for and limitations of digital technology to function in place of traditional state apparatuses.

Founded in 1987 by a former engineer in China's People's Liberation Army (Ren Zhengfei), Huawei Technologies is the world's largest telecoms equipment manufacturer and second only to Apple in smartphones. Its emergence into a multinational with over 175,000 employees all around the world is nothing short of extraordinary. This book delves into the financial workings and systems within Huawei - and the individuals whose craftsmanship and excellence enabled Huawei to expand globally in such impressive terms. Their personal stories tell us about the extraordinary vision, dedication, and perseverance required for companies to establish a robust financial system that supports the growth of a world-class company. Huawei's goal is not just to have profitable income and healthy cash flow. More important is that operating results are sustainable.

The ability to harness Information Communication Technologies (ICTs) is increasingly at the heart of national competitiveness and sustainable development. As countries seek a way out of the present period of economic contraction, they are trying to weave ICT into their development strategies, in the same way enterprises have learned to use ICT to transform their business models and strategies. This integration offers a new path to development that is responsive to the challenges of our times.

In "Seeking Transformation Through Information Technology," Nagy Hanna and Peter Knight provide a framework for assessing the opportunities, challenges, and prospects for "e-transformation." Featuring contributions from country experts, the editors and authors provide in-depth case studies of ICT deployment in Brazil, China, Canada, and Sri Lanka, and asses the progress of such efforts. The result is an essential resource for academic researchers, policy analysts, policymakers, and industry leaders interested in the role of ICT in national development, innovation, and economic growth.

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Describes the decisions that led to the success of 16 software companies. The decisions are illustrated in detail, providing entrepreneurs with insights into what it takes to make a decision that can change the future of a company.

The ultimate guide to how to redesign and rethink - reframe - your projects, initiatives and even your very business model, Cyber Commerce Reframing (CCR) shows you how to turn your company around in the Cyber Economy towards maximum use of information technology by additionally saving investments already made. In his vivid and hands-on book, the author provides you the insights of what went wrong with web-based business by examining failed companies all over the world. CCR constitutes an alternative to business process reengineering and optimization, which were partly not as successful as during the 80s and 90s in delivering expected results as they precondition too much additional investments, neglect organizations' uniqueness and often miss the starting point. Having designed, planned, supported and implemented CCR solutions at various companies of different size, the description of the work with corporate clients facilitates the task of incorporating CCR's novel ideas in your company.

This book examines the 'new' areas of telecommunications technology, focusing particularly on fixed data communications (including the internet) and mobile telecommunications (including the mobile internet). A sectoral systems of innovation approach is used as a conceptual framework for the analysis of the telecommunications sector, in terms of equipment, access and content. The authors consider the emergence and expansion of new technologies and explore how the sectoral system of innovation is evolving and how previously independent systems are now converging. In particular, they address the question of equipment production and the provision of intangible service products such as internet access and content. By addressing the production of both goods and services, they highlight the critical interdependence of service innovations and manufacturing innovations. Some of the specific topics discussed within the book include: * the challenges for Europe of fixed data communications * second and third generation mobile telecommunications systems * data communication via satellite and television subsystems * the dynamics and trends of the internet services industry * policy implications for the future of the telecommunications sectoral system of innovation. The book is a comprehensive theoretical, empirical and policy oriented account of the emergence and evolution of the sectoral system of innovation of the internet and mobile telecommunications. It will be an invaluable source of reference for academic researchers and policymakers in the fields of macroeconomics, industrial economics and innovation, as well as consultants and firms operating in the communications industry.

TEX has always been regarded as the most elegant and powerful system for computer typesetting. However, its widespread use, beyond academia, was hampered by its complexity. Recently, fairly good TEX implementations have come out for PCs putting TEX on the desks of many people: writers, designers, desktop publishers, engineers, and consequently, the interest in TEX has surged. What is needed at this point is a book that teaches step-by-step how to use TEX, illustrating each step by meaningful examples. This is exactly what S.v. Bechtolsheim's book does. It is a tutorial and guide for the first-time users of TEX, as well as a reference for the most experienced "TEXpert." TEX in Practice will appear as a four volume set, starting with volume 1 "Basics," followed by volume 2 "Paragraphs, Math and " "Fonts," volume 3 "Tokens, Macros" and volume 4 "Output Routines, " "Tables." TEX in Practice will be an indispensable reference for the TEX community and a guide through the first steps for the TEX novice.

Complementing the author's 1990 bibliography, A Bibliographic Guide to the History of Computing, Computers, and the Information Processing Industry, this bibliography provides 2,500 new citations, covering all significant literature published since the late 1980s. It includes all aspects of the subject--biographies, company histories, industry studies, product descriptions, sociological studies, industry directories, and traditional monographic histories--and covers all periods from the beginnings to the personal computer. New to this volume is a chapter on the management of information processing operations, useful to both historians and managers of information technology. Together with the earlier bibliography, this work provides the most comprehensive bibliographic guide to the history of computers, computing, and the information processing industry. The organization of the book follows that of the earlier work, with the addition of the new chapter on the management of information processing. All entries are new to this volume. Titles are annotated, and each chapter begins with a short introduction. A full table of contents and author and subject indexes enhance accessibility to the material.

Unlike most studies that offer post-hoc, why-it-happened explanations of Taiwan's remarkable economic growth, Dr. Poon's examines how it happened. Using the Global Commodity Chains perspective and applying it to Taiwan's information technology industry, she illuminates not just the outcomes of development processes but the processes themselves. Her book is the first systematic study so far of inter-firm networks in Taiwan, how they operate, and how they contributed so much to the country's industrial upgrading. With her Global Commodity Chains perspective she is also able to find and lay out in systematic detail the linkages that connect the larger issues of world economic and industrial development, and the meso-level policies and micro-level strategies that shape the process and ends of Taiwan's IT industrial upgrading. The result is a penetrating examination of how various forms of inter-firm networks are created and leveraged by governments and private businesses working together, and the effect this can have on both the local and global dynamics of an economically developing nation.

One useful strategy to increase the competitiveness of firms in the global market is to leverage their strengths through inter-firm networks. Little attention has been paid, however, to the link between these networks and industrial upgrading at the national level. Dr.Poon offers the first comprehensive analysis of how various types of inter-firm networks are formed, and how they are leveraged by government and private businessses, in this case engaged in upgrading Taiwan's important IT industry. With her Global Commodity Chains perspective, Dr. Poon captures the global industrial dynamics fueling competition and cooperation among Taiwan's IT firms, and between these firms and their counterparts in other countries. Her case studies show in detail, therefore, how small- and medium-size Taiwanese companies collaborate among themselves to form global logistics networks and R&D consortia, and how in doing so they increase their strengths, overcome weaknesses, grasp opportunties, and avoid threats from within and without.

This groundbreaking and truly interdisciplinary collection of essays examines how digital media technologies require us to rethink established conceptualisations of human memory in terms of its discourses, forms and practices.

Seldom has any business been in such turmoil as the Communication Service Providers (CSP) business is today. Telecom operators providing communication services constructed the infrastructure of the global information society with their trillion investments on various telecommunication technologies from broadband to mobile. Their investments on software turned their technology-specific in-house procedures into modern layered OSS/BSS.

This book analyzes the status and the future evolution of OSS/BSS software industry from multiple viewpoints including technology diffusion, vertical disintegration and evolution of a vertical software industry. The analysis uses both commercial databases on software market transactions and interviews of operators in Europe and Far East, using quantitative and qualitative methods.

This research complying academic standards aims at serving the practical business needs in the companies shaping the future of communications: the CSPs and the software developers - sometimes found in a single enterprise.

China presents us with a conundrum. How has a developing country with a spectacularly inefficient financial system, coupled with asset-destroying state-owned firms, managed to create a number of vibrant high-tech firms? China's domestic financial system fails most private firms by neglecting to give them sufficient support to pursue technological upgrading, even while smothering state-favoured firms by providing them with too much support. Due to their foreign financing, multinational corporations suffer from neither insufficient funds nor soft budget constraints, but they are insufficiently committed to China's development. Hybrid firms that combine ethnic Chinese management and foreign financing are the hidden dragons driving China's technological development. They avoid the maladies of China's domestic financial system while remaining committed to enhancing China's domestic technological capabilities. In sad contrast, China's domestic firms are technological paper tigers. State efforts to build local innovation clusters and create national champions have not managed to transform these firms into drivers of technological development. These findings upend fundamental debates about China's political economy. Rather than a choice between state capitalism and building domestic market institutions, China has fostered state capitalism even while tolerating the importing of foreign market institutions. While the book's findings suggest that China's state and domestic market institutions are ineffective, the hybrids promise an alternative way to avoid the middle-income trap. By documenting how variation in China's institutional terrain impacts technological development, the book also provides much needed nuance to widespread yet mutually irreconcilable claims that China is either an emerging innovation power or a technological backwater. Looking beyond China, hybrid-led development has implications for new alternative economic development models and new ways to conceptualize contemporary capitalism that go beyond current domestic institution-centric approaches.

Embrace the Human Side of Organisational Digital Transformation Digital Humans: Thriving in an Online World is an insightful, engaging and interdisciplinary discussion of how best to transform your organisation into a nimble, digital enterprise with human beings firmly established at the centre of it. The authors draw on complexity theory, anthropology, history, organisational transformation and behavioural science to demonstrate the characteristics that define successful digital organisations. You'll discover the importance of focusing on human beings even as you make the shift to digital and learn to understand the importance of our new digital ecosystems. Illuminating case studies and examples of organisations that have successfully made the jump to digital are explored and the book presents new and effective ways to make strategic decisions about your company's future based on our new physical-digital hybrid reality. A can't-miss blueprint to a market environment and world that's increasingly fast-moving, complex and rewarding, Digital Humans will find a place in the libraries of managers, executives, and business leaders looking for an engaging roadmap to digital transformation that wouldn't have us leave our humanity behind.

Bill Hewlett and Dave Packard invented the model of the Silicon Valley start-up and set in motion a process of corporate becoming that made it possible for HP to transform itself six times over the 77 years since its founding in the face of sweeping technological changes that felled most of its competitors over the years. Today, HP is in the throes of a seventh transformation to secure its continued survival by splitting in two independent companies: HP Inc. and Hewlett Packard Enterprise. Based on extensive primary research conducted over more than 15 years, this book documents the differential contribution of HP's successive CEOs in sustaining the company's integral process of becoming. It uses a comprehensive strategic leadership framework to examine and explain the role of the CEO: (1) defining and executing the key tasks of strategic leadership, and (2) developing four key elements of the company's strategic leadership capability. The study of the strategic leadership of HP's successive CEOs revealed the paradox of corporate becoming, the existential situation facing successive CEOs (that justifies the book's empathic approach), and the importance of the CEO's ability to harness the company's past while also driving its future. Building on these novel insights, the book shows how the frameworks used to conceptualize the tasks of strategic leadership and the development of strategic leadership capability can serve as steps toward a dynamic theory of strategic leadership that animates an evolutionary framework of corporate becoming. This framework will be helpful for further theory development about strategic leadership and also offers practical tools for founders of new companies and CEOs and boards of directors of existing companies who intend to create, run or oversee companies built for continued relevance, longevity and greatness.

The Quest to Rediscover Microsoft's Soul and Imagine a Better Future for Everyone Microsoft's CEO tells the inside story of the company's continuing transformation, while tracing his own journey from a childhood in India to leading some of the most significant changes of the digital era. LONGLISTED FOR THE FT & MCKINSEY BUSINESS BOOK OF THE YEAR AWARD Satya Nadella grew up in India, studied in the US and went on to become Microsoft's third CEO after Bill Gates and Steve Ballmer. In Hit Refresh he offers a unique view of the transformation happening inside one of the world's most iconic tech companies, and the arrival of the most exciting and disruptive wave of technology humankind has experienced - including artificial intelligence, mixed reality, and quantum computing. Nadella examines how people, organisations and societies can and must transform - 'hit refresh' - in their persistent quest for new energy, new ideas, and continued relevance and renewal. Yet at its core, this book is about humans, and how one of our essential qualities - empathy - will become ever more valuable in a world where technological advancement will alter the status quo as never before.

In the aftermath of the financial crisis, Cooper locates the WTO-focused struggle between the United States and the very small island state of Antigua on Internet gambling in the wider International Political Economy. He draws connections between gambling and offshore and/or enclave cultures and points out the stigmatization of "Casino Capitalism."

It's the American dream--start a company, make a fortune, and retire early. But to become multimillionaires in their twenties, as Google founders Larry Page and Sergey Brin did, boggles the mind. All they did, after all, is come up with a better way to search for things on the Internet, right? Only in part. No company achieves a market value in the range of $172 billion (in early 2008) based on a single good idea. This new entry in the Corporations That Changed the World series shows how Google exploited the rage for click through ads, instant news, mapping and satellite imagery, email, and more to create a high-tech behemoth that has done nothing less than change the way we work and live.

Chapters in the book:

Explain the importance of the company and the essential disruptions it introduced that changed business forever. -Detail Google's origins and brief history

Present biographies of the founders and the historical context in which they launched the company. -Explain Google's strategies and innovations

Show how Google's treatment of employees--food for free, concierge services, laundry facilities, and more--set the bar high for any company eager to attract the best and brightest

Assess Google's impact on society, technology, processes, methods, etc. (Huge, considering that the company's name has become a verb in the English language )

Show how Google beat Yahoo and other companies working hard to create a roadmap of the Internet. -Detail financial results over the years

Predict Google's future prospects and successes.

In addition, author Virginia Scott offers special features that include a look at the colorful people associated with Google, interesting trivia, ethical issues and controversies, a focus on products, what its detractors have to say, and a look at where the company is headed. Google--a company that changed, and is changing, the world.

Innovation in Multinational Corporations in the Information Age investigates the production of information communication technology (ICT) through multinational corporations worldwide, and particularly in Europe. Questions relating to the management of corporate technological portfolio and the management of corporate research activity are addressed, and sectoral specialisation along with the geographical location of corporate technological development are analysed. The book imparts enlightening viewpoints on the changing boundaries of the international firm and the evolution of corporate learning in a more complex technological system. The increasing significance of regions as units of spatial competition is highlighted, and the analysis of ICT provides an insight into business strategy and policy making agendas. Providing useful insights into the dynamics of innovation at company level in an international context, this book will be of great interest to international, political, industrial and business economists and scholars.

This important book provides a systematic and quantitative analysis of the development of the software industry: the major growth industry in advanced economies of the world. It presents the results of a comprehensive set of industry surveys to shed light on the differences in specialization and performance of US and European software firms. Salvatore Torrisi analyses the development of the software industry within the context of theories of technical change. He interprets exhaustive surveys of firms participating in software industries conducted between 1990 and 1997. These reveal the main characteristics of innovation activities in software, including the characteristics of product and process innovations, the sources of technological change within firms, the instruments for the protection of innovation and the nature of innovative skills. The author also compares the historical evolution of software activities in Europe and in the United States and explains the differences in specialization and performance in terms of the geographical proximity to leading hardware manufacturers, the size of the domestic market, regulation and public policies, including property rights and anti-trust. This unparalleled book will be required reading for academics interested in industrial organisation and the economics of innovation.

A behind-the-scenes look at the struggles between visual journalists and officials over what the public sees—and therefore much of what the public knows—of the criminal justice system. In the contexts of crime, social justice, and the law, nothing in visual media is as it seems. In today's mediated social world, visual communication has shifted to a democratic sphere that has significantly changed the way we understand and use images as evidence. In Seeing Justice, Mary Angela Bock examines the way criminal justice in the US is presented in visual media by focusing on the grounded practices of visual journalists in relationship with law enforcement. Drawing upon extended interviews, participant observation, contemporary court cases, and critical discourse analysis, Bock provides a detailed examination of the way digitization is altering the relationships between media, consumers, and the criminal justice system. From tabloid coverage of the last public hanging in the US to Karen-shaming videos, from mug shots to perp walks, she focuses on the practical struggles between journalists, police, and court officials to control the way images influence their resulting narratives. Revealing the way powerful interests shape what the public sees, Seeing Justice offers a model for understanding how images are used in news narrative.

In recent years, billions of dollars (and euros, yen, and other currencies) have been spent by wireless services providers to acquire the radio frequency spectrum needed to offer so-called "Third Generation" (3G) mobile services. These services include high-speed data, mobile Internet access and entertainment such as games, music and video programs. Indeed, as voice communications are substituted by data communications, software -rather than terminals or networks- has become the driver of the wireless industry. Meanwhile, services are becoming increasingly specialized.
Why has the road to multimedia cellular been so difficult? These benefits of the mobile Internet have come with the costs of a massive transition that has coincided with the bust of stock markets and the technology segments worldwide, controversial and costly license auctions in several lead markets, dated or mistaken regulatory policies, the clash between the early hype and the pioneering realities of the mobile Internet. But these are generalities that barely scratch the surface. The devil is in the details. And it is these details that Competition for the Mobile Internet addresses.