How to make change happen in business.

A practical and revealing guide for anyone dealing with transformation, whatever their business or sector. Understand how to deliver digital change at the coalface, alongside the relevant management theory. With case studies detailing the successes and challenges they have overcome, you’ll learn from the experiences from managers, academics and relevant stakeholders in each chapter, including the FT.

Based on first-hand information obtained from Chinese and Foreign enterprises and institutions in the Chinese ICT industry, this book presents a comprehensive analysis of the evolution of Chinese ICT industrial sector. It especially analyses the strengths, weaknesses, and threats facing both the Chinese enterprise and western multinationals.

The papers containedin this volume were presentedat the 5th IFIP InternationalC- ference on Theoretical Computer Science (IFIP TCS), 7-10 September 2008, Milan, Italy. TCS is a bi-annual conference.The ?rst conferenceof the series was held in Sendai (Japan, 2000), followed by Montreal (Canada, 2002), Toulouse (France, 2004) and Santiago (Chile, 2006).TCS is organizedby IFIP TC1 (Technical Committee 1: Fo- dations of Computer Science) and Working Group 2.2 of IFIP TC2 (Technical C- mittee 2: Software: Theory and Practice). TCS 2008 was part of the 20th IFIP World Computer Congress (WCC 2008), constituting the TC1 Track of WCC 2008. The contributed papers were selected from 36+45 submissions from altogether 30 countries. A total of 14+16 submissions were accepted as full papers. Papers in this volume are original contributions in two general areas: Track A: Algorithms, C- plexity and Models of Computation;and Track B: Logic, Semantics, Speci?cation and Veri?cation. The conference also included seven invited presentations, from Luca Cardelli, Thomas Ehrhard, Javier Esparza, Antonio Restivo, Tim Roughgarden, Gr- gorz Rozenberg and Avraham Trakhtman. These presentations are included (except one) in this volume. In particular, Luca Cardelli, Javier Esparza, Antonio Restivo, Tim Roughgarden and Avraham Trakhtman accepted our invitation to write full papers - lated to their talks.

Human Capital in the Indian IT / BPO Industry analyses human capital management in the Indian information technology (IT) and business process outsourcing (BPO) industry, which has created a new paradigm for organising global talent engaged in designing and delivering IT and BPO services.

As the IoT market is booming, several issues are delaying the full realization of the technology. IoT devices, in cybersecurity terms, greatly increase security risk. This means that any scientific work that offers cybersecurity strategies will excite security experts who will be glad to expand their knowledge base on IoT cybersecurity. As a result of the booming of the IoT market, business competitors are jockeying for a piece of the market. This means that solutions from researchers that address compatibility issues will be greatly welcomed by IoT technology developers. Connectivity providers are likely to embrace solutions to challenges of bandwidth since a growing IoT market must be followed up by bandwidth-intensive IoT applications which tend to jostle for space on the current client-server model. Overpromising followed by underdelivering, has been the current approach by many innovators and the mismatch results in losses in production, orphaned technologies accompanied by frequent system failures. Solutions that address IoT performance issues are likely to excite many start-ups. Solutions to challenges of fragmentation presented by thousands of devices from different manufacturers operating on proprietary ecosystems are likely to be warmly embraced by many IoT brands developers. As such, a publication that specifically addresses the challenges faced in the rolling out of IoT technologies is sorely needed.

Governments, the media, the information technology industry and scientists publicly argue that information and communication technologies (ICT) will bring about an inevitable transition from "industrial" to "information" or "knowledge-based" economies and societies. It is assumed that all aspects of our economic and social lives, in both the public and private spheres, will be radically different from what they are today. The World Summit on the Information Society (Geneva 2003 - Tunis 2005) shows the importance of a worldwide reflection on those topics.

Perspectives and Policies on ICT in Society explores the ICT policies of different nations and regions such as Africa, China, Europe, and India. The authors assess the arguments surrounding the impending new age, as well as some of the more sensitive issues of its developments. This progress will signal an expansion of ICT in many domains - the so-called ubiquity - such as in the workplace, the home, government, and education and it will affect privacy and professional ethics. The expansion will also encompass all parts of the earth, particularly developing countries. Such growth must take place in the context of historical dimensions and should underscore the accountability of professionals in the field.

The intent of this book is to address these issues and to serve as a handbook of IFIP's TC9 "Computers and Society" committee. Thirty authors from twelve countries consider the ICT policies with their associated perspectives and they explore what may be the information age and the digital society of tomorrow. The book provides reflection on today's complex society and addresses the uncertain developments rising from an increasingly global and technologically connected world.

Jacques Berleur is at the University of Namur, Belgium, and Chrisanthi Avgerou at the London School of Economics, United Kingdom.

This comprehensive overview of the history of computing and its industry, and of commercial applications of the computer also outlines the history of how computing operations were managed within American companies. Based on extensive research in the contemporary business literature, this work is one of the few which looks at computing as business history, and it is the first to look at the broad scope of computing from the perspective of the business historian. The work is also directed at business managers to help them appreciate and understand the uses of the computer in their firms.

In today's complex and dynamic world the need to be informed about what is going on in the environment of the organization is increasing rapidly. To this end, organizations implement a process called 'competitive intelligence'. Competitive intelligence (CI) is about gathering and analyzing environmental information for strategic purposes. To gather and analyze this information, information and communication technology (ICT) is an invaluable tool. Examples are: the Internet, data warehouses or specific applications for competitive intelligence. However, the uncritical implementation of these tools may lead to an 'information overload' or to 'environmental myopia'. To select the right ICT tools for CI, an organization needs to understand the role of ICT in the CI-process. Information and Communications Technology for Competitive Intelligence addresses this need. It sets out to assess the role and possibilities of ICT in the intelligence activities from different perspectives.

This book takes an in-depth look at the software industry as a major factor in future global economic performance. It explores how software-based companies are a significant factor behind economic growth and serve as important bridge builders between industries. Countries with a weak and underdeveloped software industry risk being left behind in the 21st century. The book examines the case of Germany as one of the world's major industrial nations, which is facing loss of competitiveness due to its underdeveloped software sector. It shows how the German software market is characterized by a multiplicity of small and medium sized companies and exhibits a shortage of globally dominating companies. This is presented and examined in the light of Germany being a powerhouse for technologies in sectors other than the software industry. The book analyzes the current situation and future potential of the German software industry. Using empirical analysis and international case studies, it presents the status quo and offers recommendations for policy makers. It shows effective management strategies for the sustainable international growth of software-based companies. The recommendations in this book are intended to secure Germany's front seat on the express train bound for the second half of the 21st century.

Founded in 1987 by a former engineer in China's People's Liberation Army (Ren Zhengfei), Huawei Technologies is the world's largest telecoms equipment manufacturer and second only to Apple in smartphones. Its emergence into a multinational with over 175,000 employees all around the world is nothing short of extraordinary. This book delves into the financial workings and systems within Huawei - and the individuals whose craftsmanship and excellence enabled Huawei to expand globally in such impressive terms. Their personal stories tell us about the extraordinary vision, dedication, and perseverance required for companies to establish a robust financial system that supports the growth of a world-class company. Huawei's goal is not just to have profitable income and healthy cash flow. More important is that operating results are sustainable.

With the increasing use and penetration of digital information technologies throughout its processes and products, the publishing industry is undergoing a fundamental and irreversible transformation. Provided here is a comprehensive single-volume study of that transformation which demonstrates how publishing managers can best take advantage of the opportunities the profound changes will bring. In 15 clearly-written chapters, the seven key elements of publishing, the 7M's, are detailed. An enumeration of critical core concepts and over 30 figures and tables assist in this timely analysis that is essential reading for all stakeholders in the future of publishing.

This eloquent and masterful book details how the recent advancements in digital information technology mark a fundamental and irreversible transformation in the publishing industry. The clearly presented and highly readable text provides a much-needed, concise, easy-to-grasp introduction to this new world of digital publishing, the opportunities it presents, and what it means for managers in the industry, including the fundamental shift from format-based enterprises (e.g., book publishers) to firms that are developers and managers of intellectual properties in multiple forms which best meet their customers' information needs. Throughout the study, the author, a media executive who has held managerial positions in major book publishing, cable television, and software firms, focuses on the business strategies that both traditional print-based and new media publishing firms must implement to adapt and thrive in this rapidly evolving and complex environment.

After an introductory chapter that reviews the major symptoms of change in the current publishing industry environment, the author examines the Information Age and the new information industry as the foundation for his analysis. He then presents his new framework, the seven Ms of publishing, that serves both as the structural backbone and main thesis of the study. The central 11 chapters of the book detail these seven Ms: the five value-added Ms of Material, Mode, Media, Means, and Market; and the two infrastructural Ms of Management and Money. The author supports his analysis with over 30 figures and tables that vividly depict the key points of the study. He also delineates 45 core concepts of publishing in the Information Age within the seven Ms. The final chapter of the book presents the author's vision of the digital publishing enterprise and the paradigm of promise for managers and other stakeholders in the future of publishing.

The ability to harness Information Communication Technologies (ICTs) is increasingly at the heart of national competitiveness and sustainable development. As countries seek a way out of the present period of economic contraction, they are trying to weave ICT into their development strategies, in the same way enterprises have learned to use ICT to transform their business models and strategies. This integration offers a new path to development that is responsive to the challenges of our times.

In "Seeking Transformation Through Information Technology," Nagy Hanna and Peter Knight provide a framework for assessing the opportunities, challenges, and prospects for "e-transformation." Featuring contributions from country experts, the editors and authors provide in-depth case studies of ICT deployment in Brazil, China, Canada, and Sri Lanka, and asses the progress of such efforts. The result is an essential resource for academic researchers, policy analysts, policymakers, and industry leaders interested in the role of ICT in national development, innovation, and economic growth.

"

Embrace the Human Side of Organisational Digital Transformation Digital Humans: Thriving in an Online World is an insightful, engaging and interdisciplinary discussion of how best to transform your organisation into a nimble, digital enterprise with human beings firmly established at the centre of it. The authors draw on complexity theory, anthropology, history, organisational transformation and behavioural science to demonstrate the characteristics that define successful digital organisations. You'll discover the importance of focusing on human beings even as you make the shift to digital and learn to understand the importance of our new digital ecosystems. Illuminating case studies and examples of organisations that have successfully made the jump to digital are explored and the book presents new and effective ways to make strategic decisions about your company's future based on our new physical-digital hybrid reality. A can't-miss blueprint to a market environment and world that's increasingly fast-moving, complex and rewarding, Digital Humans will find a place in the libraries of managers, executives, and business leaders looking for an engaging roadmap to digital transformation that wouldn't have us leave our humanity behind.

Describes the decisions that led to the success of 16 software companies. The decisions are illustrated in detail, providing entrepreneurs with insights into what it takes to make a decision that can change the future of a company.

The ultimate guide to how to redesign and rethink - reframe - your projects, initiatives and even your very business model, Cyber Commerce Reframing (CCR) shows you how to turn your company around in the Cyber Economy towards maximum use of information technology by additionally saving investments already made. In his vivid and hands-on book, the author provides you the insights of what went wrong with web-based business by examining failed companies all over the world. CCR constitutes an alternative to business process reengineering and optimization, which were partly not as successful as during the 80s and 90s in delivering expected results as they precondition too much additional investments, neglect organizations' uniqueness and often miss the starting point. Having designed, planned, supported and implemented CCR solutions at various companies of different size, the description of the work with corporate clients facilitates the task of incorporating CCR's novel ideas in your company.

TEX has always been regarded as the most elegant and powerful system for computer typesetting. However, its widespread use, beyond academia, was hampered by its complexity. Recently, fairly good TEX implementations have come out for PCs putting TEX on the desks of many people: writers, designers, desktop publishers, engineers, and consequently, the interest in TEX has surged. What is needed at this point is a book that teaches step-by-step how to use TEX, illustrating each step by meaningful examples. This is exactly what S.v. Bechtolsheim's book does. It is a tutorial and guide for the first-time users of TEX, as well as a reference for the most experienced "TEXpert." TEX in Practice will appear as a four volume set, starting with volume 1 "Basics," followed by volume 2 "Paragraphs, Math and " "Fonts," volume 3 "Tokens, Macros" and volume 4 "Output Routines, " "Tables." TEX in Practice will be an indispensable reference for the TEX community and a guide through the first steps for the TEX novice.

Unlike most studies that offer post-hoc, why-it-happened explanations of Taiwan's remarkable economic growth, Dr. Poon's examines how it happened. Using the Global Commodity Chains perspective and applying it to Taiwan's information technology industry, she illuminates not just the outcomes of development processes but the processes themselves. Her book is the first systematic study so far of inter-firm networks in Taiwan, how they operate, and how they contributed so much to the country's industrial upgrading. With her Global Commodity Chains perspective she is also able to find and lay out in systematic detail the linkages that connect the larger issues of world economic and industrial development, and the meso-level policies and micro-level strategies that shape the process and ends of Taiwan's IT industrial upgrading. The result is a penetrating examination of how various forms of inter-firm networks are created and leveraged by governments and private businesses working together, and the effect this can have on both the local and global dynamics of an economically developing nation.

One useful strategy to increase the competitiveness of firms in the global market is to leverage their strengths through inter-firm networks. Little attention has been paid, however, to the link between these networks and industrial upgrading at the national level. Dr.Poon offers the first comprehensive analysis of how various types of inter-firm networks are formed, and how they are leveraged by government and private businessses, in this case engaged in upgrading Taiwan's important IT industry. With her Global Commodity Chains perspective, Dr. Poon captures the global industrial dynamics fueling competition and cooperation among Taiwan's IT firms, and between these firms and their counterparts in other countries. Her case studies show in detail, therefore, how small- and medium-size Taiwanese companies collaborate among themselves to form global logistics networks and R&D consortia, and how in doing so they increase their strengths, overcome weaknesses, grasp opportunties, and avoid threats from within and without.

Complementing the author's 1990 bibliography, A Bibliographic Guide to the History of Computing, Computers, and the Information Processing Industry, this bibliography provides 2,500 new citations, covering all significant literature published since the late 1980s. It includes all aspects of the subject--biographies, company histories, industry studies, product descriptions, sociological studies, industry directories, and traditional monographic histories--and covers all periods from the beginnings to the personal computer. New to this volume is a chapter on the management of information processing operations, useful to both historians and managers of information technology. Together with the earlier bibliography, this work provides the most comprehensive bibliographic guide to the history of computers, computing, and the information processing industry. The organization of the book follows that of the earlier work, with the addition of the new chapter on the management of information processing. All entries are new to this volume. Titles are annotated, and each chapter begins with a short introduction. A full table of contents and author and subject indexes enhance accessibility to the material.

China presents us with a conundrum. How has a developing country with a spectacularly inefficient financial system, coupled with asset-destroying state-owned firms, managed to create a number of vibrant high-tech firms? China's domestic financial system fails most private firms by neglecting to give them sufficient support to pursue technological upgrading, even while smothering state-favoured firms by providing them with too much support. Due to their foreign financing, multinational corporations suffer from neither insufficient funds nor soft budget constraints, but they are insufficiently committed to China's development. Hybrid firms that combine ethnic Chinese management and foreign financing are the hidden dragons driving China's technological development. They avoid the maladies of China's domestic financial system while remaining committed to enhancing China's domestic technological capabilities. In sad contrast, China's domestic firms are technological paper tigers. State efforts to build local innovation clusters and create national champions have not managed to transform these firms into drivers of technological development. These findings upend fundamental debates about China's political economy. Rather than a choice between state capitalism and building domestic market institutions, China has fostered state capitalism even while tolerating the importing of foreign market institutions. While the book's findings suggest that China's state and domestic market institutions are ineffective, the hybrids promise an alternative way to avoid the middle-income trap. By documenting how variation in China's institutional terrain impacts technological development, the book also provides much needed nuance to widespread yet mutually irreconcilable claims that China is either an emerging innovation power or a technological backwater. Looking beyond China, hybrid-led development has implications for new alternative economic development models and new ways to conceptualize contemporary capitalism that go beyond current domestic institution-centric approaches.

This groundbreaking and truly interdisciplinary collection of essays examines how digital media technologies require us to rethink established conceptualisations of human memory in terms of its discourses, forms and practices.

Seldom has any business been in such turmoil as the Communication Service Providers (CSP) business is today. Telecom operators providing communication services constructed the infrastructure of the global information society with their trillion investments on various telecommunication technologies from broadband to mobile. Their investments on software turned their technology-specific in-house procedures into modern layered OSS/BSS.

This book analyzes the status and the future evolution of OSS/BSS software industry from multiple viewpoints including technology diffusion, vertical disintegration and evolution of a vertical software industry. The analysis uses both commercial databases on software market transactions and interviews of operators in Europe and Far East, using quantitative and qualitative methods.

This research complying academic standards aims at serving the practical business needs in the companies shaping the future of communications: the CSPs and the software developers - sometimes found in a single enterprise.

Over the last decade, China has made rapid strides to 'catch up' with the West in computer and information technologies. Qiwen Lu takes an inside look at the development of four large Chinese domestic computer enterprises (the Stone Group, the Legend Group, the Founder Group, and the China Great Wall Computer Group) from their inception to their establishment as multi-billion businesses. He shows how and why indigenous Chinese high-tech firms gained technology capabilities and modern marketing know-how, and how they were able to compete directly with Western multinationals.