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Books > Business & Economics > Industry & industrial studies > Service industries
This unique book examines the vital and contested connections between colonialism and tourism, which are as lively and charged today as ever before. Demonstrating how much of the marketing of these destinations represents the constant renewal of colonialism in the tourism business, this book illustrates how actors in the worldwide tourism industry continue to benefit from the colonial roots of globalisation. This interdisciplinary book focuses on the relationships between tourism, colonialism and place, in both historical and contemporary periods. Chapters explore cases of tourism and colonialism in locations across the globe, from colonial Korea and French Indochina, to colonial Australia, U.S Tourism in the British West Indies, heritage tourism in Mozambique, and city branding in Dunedin. Expert contributors analyse the motivations and impacts of colonial tourism, investigating such diverse topics as the Chinese tourist rush to Taiwan, issues of displacement at wildlife sites in Zimbabwe, the impact of tourism on Indigenous peoples in Hawaii and the pursuit of Macanese identity and re-colonisation. Excavating the range and diversity of colonialism at work in tourism across a wide variety of global destinations, Colonialism, Tourism and Place will be an illuminating read for students and scholars interested in tourism and development, heritage studies, and social, cultural and human geography.
This Modern Guide captures the evolution of foundational tenets, theories, frameworks and models that buttressed tourism economics into an evolving discipline, shining light on both new and old approaches. It systematically examines current and future trends and issues related to new economic perspectives, consolidating the notion of tourism economics as a discipline. Chapters delve into the theoretical underpinnings of specific topics within the field, providing a range of examples of how to leverage economic theories to better understand, manage, and promote tourism activities to different stakeholders. Offering a kaleidoscope of economic perspectives, the Modern Guide looks at tourism economics from trade theory, choice theory, behavioural economics, public choice, institutional economics, environmental economics, developmental economics, cultural economics and more, with each chapter ending with insights into future research and directions. Written in an accessible style, this will be an invigorating read for hospitality and tourism management scholars, as well as tourism geographies, tourism marketing and sustainable tourism students. It will also be a useful tool for tourism economists and applied economists looking for a wide range of perspectives on the topic.
This insightful book reappraises how traditional high culture attractions have been supplemented by popular culture events, contemporary creativity and everyday life through inventive styles of tourism. Greg Richards draws on over three decades of research to provide a new approach to the topic, combining practice and interaction ritual theories and developing a model of cultural tourism as a social practice. Taking readers on a concise journey from the 1900s to the present day, Rethinking Cultural Tourism examines the evolution of cultural tourism and the resulting consequences, analysing the dynamics of new practices and emerging trends. The book concludes by considering how technology is causing a shift in tourist behaviour and experiences to meet the ever-growing demand for new travelling experiences and discovering new places and cultures. This innovative, thought-provoking book is an essential read for researchers of cultural and creative tourism and social practices, as well as providing a useful review of the development of cultural tourism for scholars in related fields such as human geography.
This timely book explores how hiking, trekking and climbing mountains, increasingly popular leisure activities, can stimulate change and create opportunities for sustainable development. Using empirical evidence from interviews held in the Himalayas combined with a theoretical grounding, it focuses on the socio-economic and environmental issues of the impact of mountaineering adventure tourism on local communities. Chapters highlight the progressive stages of the host-guest interactions between local communities and tourists, moving from initial, indirect and final tourism development, and the unique sociocultural phenomena these create. The book examines how, with a planned and systematic approach, mountaineering can be a key factor in promoting an overall improvement in local people's quality of life through initiatives in economic development and environmental conservation. It offers a look towards the future to create sustainable tourism development in mountain regions. This is an invigorating read for adventure tourism and human geography scholars, particularly with the blend of theory and first-hand studies of local impacts of mountain tourism. It will also be an interesting read for industry representatives, policy makers and professionals in the field.
Tourism Dynamics: New perspectives and changing directions provides theoretical and practical insights with a multi-disciplinary and inter-disciplinary approach to the study of tourism and emerging topics that will change the future of the industry, either positively or negatively. It offers a platform for critical discussion and examines emergent controversies within the tourism industry including the growth of alternative business models (e.g. sharing economy business models), travel in light of climate change and human resource ethics given the increasing adoption of artificial intelligence (AI), data and algorithms. With contributions from an international body of academic experts, each chapter highlights and critiques emerging insights and is underpinned with a thorough theoretical and practical knowledge. Issues discussed include risk management awareness; well-being in tourism; the online purchasing process; volunteer tourism; destination resilience and competitiveness and much more. Tourism Dynamics: New perspectives and changing directions is a must have volume for all tourism and hospitality students and educators, enabling students to enhance their critical thinking skills and educators to reflect on the influences of new directions on the industry.
Tourism as an activity is increasingly being criticised for its exploitative and extractive industrial approaches to business. Yet, it has the power to transform and to regenerate societies, cultures and the environment. The desire to explore the world around us is deeply embedded in many people's psyche, but it comes at a cost to the environment and often to the residents of the visited communities. Much of tourism education has been closely linked to preparing students for future professional practice, but the challenges and opportunities linked to its consumption require that its future leaders must exhibit very different values and understandings to tackle ever more complex and wicked problems from which tourism cannot dissociate itself. This teaching guide brings together a compilation of values-based learning experiences that can be adapted to suit the needs and disposition of individual instructors. It aims not only to engage students in the subject matter but also deepen their understanding of its complexity and interconnectivity and help them become global citizens that lead lives of consequence. Academics and practitioners in higher education institutions around the world in many different disciplines will find the thought-provoking conversation starters and activities of help in encouraging students to take a multi- or post-disciplinary approach to explore tourism from a values perspective. Consultants and academics engaging community stakeholders in capacity building will value its practical, accessible information.
Offers career opportunities in competitive sports, team based and individual athletics, with allied professions of physical therapy and fitness training.
'Fascinating' Sunday Times 'Deeply sourced and rich with anecdotes' The Times 'Like a nonfiction version of The Devil Wears Prada' Elizabeth Day 'Odell's extensive reporting dredges up a wealth of delightful details' New York Times This definitive biography of Anna Wintour chronicles the steep climb of an ambitious young woman who would, with singular and legendary focus, become the most powerful woman in media. As a child, Anna Wintour was a tomboy with no apparent interest in clothing but, seduced by the miniskirts and bob haircuts of swinging 1960s London, she grew into a fashion-obsessed teenager. Her father, the influential editor of the Evening Standard, loomed large in her life, and once he decided she should become editor in chief of Vogue, she never looked back. Impatient to start her career, she left high school and got a job at a fashionable boutique in London - an experience that would be the first of many defeats. Undeterred, she found work in the competitive world of magazines, eventually moving to New York. Before long, Anna's journey to Vogue became a battle to ascend, no matter who or what stood in her way. Once she was crowned editor in chief - in one of the stormiest transitions in fashion magazine history - she continued the fight to retain her enviable position, ultimately rising to dominate all of Conde Nast. Based on extensive interviews with Anna Wintour's closest friends and collaborators, including some of the biggest names in fashion, journalist Amy Odell has crafted the most revealing portrait of Wintour ever published. Weaving Anna's personal story into a larger narrative about the hierarchical dynamics of the fashion industry and the complex world of Conde Nast, Anna charts the relentless ambition of the woman who would become an icon.
Jeremy Scanlon was born and educated in Massachusetts. Now he lives in this cottage illustrated on the back cover beside the canal. His wife, Dorothy Priest, was born in the cottage, daughter of the carpenter who built the canal's lock gates. Their hotel narrowboat carried paying guests over 60,000 miles along the lovely inland waterways of England and Wales. Here mine hosts enjoy a rare moment of tranquility in 'Unicorn's' saloon.
Hair is potent. It can be an emotional and intense matter across gender - it will grow in places you don't like, it may desert you - suddenly, or gradually. It is a symbol of gender, sexuality, status, and more. Part memoir, part investigation across history, politics, religion, and culture, Hair/Power explores the power, control and ultimate liberation that hair can provide.
'This isn’t a grisly book; it is sharp, angry, punchily philosophical and often funny. It basically invents a new type of lifestyle aspiration: deathstyle.' The Times 'Callender’s joyous, thought-provoking book is an account of how his own early encounters with bereavement led to him becoming a new kind of undertaker.' Daily Mail 'Part memoir, part rant against the traditional funeral business, part manifesto, part just musing on death and facing it with compassion and courage. It’s lovely and thoughtful and may make you rethink a few things.' The Guardian ‘This book is a great work of craft and beauty.’ Salena Godden ‘This compelling personal story of a pioneering punk undertaker is a moving revelation.’ Love Reading ‘Inspiring and unforgettable.’ John Higgs, author of William Blake vs the World Death has shown me...the unbreakable core of love and courage that lies at the heart of what it means to be human. Ru Callender wanted to become a pioneering undertaker in order to offer people a more honest experience than the stilted formality of traditional ‘Victorian’ funerals. Driven by raw emotion and the unresolved grief of losing his own parents, Ru brought an outsider, ‘DIY’ ethos to the business of death, combined with the kinship and inspiration he found in rave culture, social outlaws and political nonconformists. Ru has carried coffins across windswept beaches, sat in pubs with caskets on beer-stained tables, helped children fire flaming arrows into their father’s funeral pyre, turned modern occult rituals into performance art and, with the band members of the KLF, is building the People’s Pyramid of bony bricks in Liverpool – all in the name of creating truly authentic experiences that celebrate those who are no longer here and those who remain. Radical, poignant, unflinchingly real and laugh-aloud funny, What Remains? will change the way you think about life, death and the human experience.
The purpose of Niche Tourism is to provide students with foundational insight and practical understanding of the various types of niche tourism sectors within southern Africa. Each of these uniquely established niche tourism sectors contributes towards the development of the southern African tourism product and service offering and attracts large volumes of tourists annually to southern Africa. Niche tourism has grown and expanded into various formats over the past few years. Within southern Africa there are unique tourism establishments that showcase how these niche tourism establishments contribute towards growing the economy, uplifting local communities, and conserving the natural and cultural heritage of southern Africa. The tourism industry in southern Africa offers various entrepreneurial opportunities for tourism graduates. The aim of this textbook is to provide students with a strong theoretical foundation on the respective niche tourism segments supported with current practical examples of how these niche tourism sectors operate, to enable graduates to establish their own niche tourism establishments. In doing so, graduates would be able to not only contribute towards the regional economy of southern Africa but also enable the resolution of socio-cultural challenges whilst conserving and protecting both the natural and cultural heritage of southern Africa.
Building on the foundations of the first edition, this comprehensive textbook remains a vital tool for postgraduate students seeking to understand the principles of service operations management, and for undergraduate students specializing in hospitality, tourism and public sector management. With services accounting for 70 percent of employment and growth in our economy, this textbook explains what is needed to ensure the most efficient and effective service operations are delivered. Covering not-for-profit agencies, charities, Non-Governmental Organisations (NGOs) and utilities alongside finance, healthcare and commercial companies, this guide explores the essentials of service operations management with its innovative approach to delivering customers' imperatives in services. Written in a clear and accessible manner this updated second edition: takes an increased international perspective on service operations is updated to reflect the most significant changes in service operations management, and to provide enhanced coverage of areas touched on in the first edition includes new and updated international case studies in each chapter, ideal for use in the classroom, reflecting the increased globalisation of service operations, with internationalising updates to include content suitable for a global audience covers mobile technology and presents the author's own research embracing big data analytics and neurolinguistics in building customer service systems expands coverage of process-reengineering and service flows, business process assessments, and developing economies.
Elgar Advanced Introductions are stimulating and thoughtful introductions to major fields in the social sciences, business and law, expertly written by the world's leading scholars. Designed to be accessible yet rigorous, they offer concise and lucid surveys of the substantive and policy issues associated with discrete subject areas. Offering an extensive and coherent presentation of theory on the experience economy, this stimulating Advanced Introduction discusses what experiencing is and why people are seeking experiences. Jon Sundbo defines the experience concept in contrast to similar concepts such as culture and creative economies, and presents measurements of the value of the experience economy. Key features include: Analysis of how experiences are replacing services and knowledge as a key driver for the economy Discussion of the future of the experience economy and the impacts Covid-19 may have on this Different perspectives on the experience economy including ones from: evolutionary economics, micro-economics, psychology, marketing, innovation and production, sociology and digitalization. Concise and invigorating, this Advanced Introduction will be a helpful read for marketing, economics, tourism, culture studies and management scholars looking for a stronger theoretical understanding of the experience economy. It will also be interesting to data science scholars, including those focusing on web and social media construction.
Elgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary. Challenging the existing perspectives and models upon which sport management has been founded, this Research Agenda compiles cutting-edge research from expert contributors to offer a new definition of sport management. Examining the evolution of sport management as an academic discipline, this Research Agenda challenges the concepts, theories and standards for what should constitute legitimate future contributions to the field. Focussing on key strategic paradigms in sport governance and leadership, it tracks current management and research trends, and discusses the emergence, application, and relevance of emotion-related research into sport management. Examining sport organisations and professional sport at both international and national level, it identifies sport as both a high-profile social institution and an important leisure pursuit that exists within an increasingly business-like framework. Directing further research into community sport organisations, high performance sport systems and volunteer contributions to sport delivery, this Research Agenda will be an invigorating read for students and scholars of sport management studies. Its insights into governance, leadership and strategy in sport management will prove invaluable to practitioners working in the field.
This timely Research Handbook examines sport-related research and analysis pertaining to how the sport industry has been impacted by the Covid-19 pandemic. Taking stock of the changes over the course of the pandemic, it also provides key insights into how the sport industry and its stakeholders might move forward in post-pandemic times. Organized into six parts, the first half of the book explores the areas of sport management, sport communication, and sport marketing, while the final three parts analyze sport events, sport stakeholders, and sport and society. Expert international contributors delve into a wide array of topics related to the sport industry including athletes, clubs, leagues, and brand and sport management to illuminate how the pandemic has influenced these aspects of sport. Offering a comprehensive analysis of how Covid-19 has affected the sport industry, this Research Handbook will be a key resource for business and management scholars and advanced students with a particular interest in sport, health, and well-being. Its use of global case studies will also be beneficial for sport managers and practitioners in this field.
Resources designed to support learners of the new next generation BTEC First in Travel & Tourism specification*. Covers all core and mandatory units and a wide selection of optional units. (Units 1-10 in the Student Book and Units 11-13 on the Pearson website.) Each unit of the Student Book is presented in topics to ensure the content is accessible and engaging for learners. Covers of all the underpinning knowledge and understanding needed at level 2 to ensure that learners are fully prepared for this course. Activities in each unit provide support and clear direction for learners and can be used in the classroom or for independent work. New Assessment Zone guides learners through both internal and external assessment. Practice assignments and assessment guidance help learners to achieve their potential in internally assessed units. We can confirm that Units 11-13 are now available online to everyone who purchases the Student Book. * From 2012, Pearson's BTEC First qualifications have been under re-development, so schools and colleges could be teaching the existing 2010 specification or the new next generation 2012-2013 specification. There are different Student Books to support each specification. If learners are unsure, they should check with their teacher or tutor.
This comprehensive Handbook offers a broad assessment of tourism impacts research. With critical perspectives on social and environmental impacts of the sector it addresses the often-clashing value systems in tourism that underpin both scholarly and policy agendas. Chapters offer reflections on critical issues, including climate change, environmental degradation and COVID-19, analysing their effects on tourism impacts. Top scholars in the field flesh out unique perspectives on tourism, highlighting its impact on communities, workers and Indigenous peoples, as well as the ongoing global and local sustainability issues associated with the prevailing growth-oriented rationale of the industry. Providing a state-of-the-art, integrative approach to the field, the Handbook lays out a social impact assessment approach and draws attention to the relationships between tourism, human rights, development and the environment. Offering innovative insights on the future of the industry, the Handbook of Tourism Impacts is crucial reading for students and scholars of tourism, human geography and planning, as well as other social scientists working on tourism impacts. It also provides useful insights for practitioners and policymakers looking to address and limit the negative impacts of tourism.
Explores pathways in catering, hospitality and tourism, covering professions from restaurant chef to food distribution, working in hotels, and in various avenues of travel and tourism.
Sustainable tourism should not be limited to environmental preservation; the sociocultural and economic sides should also be considered. There is a need for an integrated approach recognizing the resources, facilities, and infrastructures that are interrelated with the social, cultural, and natural environment. Community development becomes a reality only by merging the principles of sustainability with growth objectives. Even though investments in environmentally friendly infrastructure and related services are fundamental, there is a need to address gender inequalities, exploitation, and commercialization of culture. Further, there is a need to prioritize the link between tourism and poverty reduction. Inclusive Community Development Through Tourism and Hospitality Practices explores various viable strategies for the adoption of sustainable approaches that can eventually boost economic growth and poverty reduction all over the world. Covering topics such as international tourism, sustainable development, and tourism reinforcement, this premier reference source is an excellent resource for business leaders and managers, students and educators of higher education, community leaders, government officials, librarians, researchers, and academicians.
Tourism and hospitality are increasingly becoming more complex, having grown exponentially over the last decade. As the industry becomes more complex, new demands arise regarding its overall organization and operations, which call for not only more experienced and specialized staff, but also advanced technological solutions that support new paradigms and expectations. The Handbook of Research on Innovation, Differentiation, and New Technologies in Tourism, Hotels, and Food Service discusses the current changes and challenges in tourism and hospitality. Covering key topics such as entrepreneurship, local development, and technology, this major reference work is ideal for managers, entrepreneurs, business owners, industry professionals, researchers, academicians, scholars, practitioners, instructors, and students.
There is a dire need for a comprehensive pedagogical resource both on diverse approaches to teaching sports economics and the use of sports to teach broader principles of economic concepts. This book does exactly that. The contributions from leading scholars and teachers in both fields will help all instructors looking to raise their teaching game. The pedagogy in this book covers a wide array of active and engaged teaching techniques to demonstrate interesting ways to engage students and to get them excited about sports economics and economic concepts in general. Chapters cover topics such as legal case studies that impact North American leagues, discrimination and gender bias in sports economics and best practices for supervising undergraduate student research. The innovative approaches and methods presented are applicable to both small and large class sizes. Practical advice for designing field trip-, guest speaker-, and case-study-based classes, and techniques for using data-driven exercises, film and straightforward classroom experiments are included. This book will appeal to two primary audiences: undergraduate economics instructors and sports economics/management instructors. The teaching methods may be easily adapted to most economic classes, and the breadth of material provides instructors with assistance in creating course syllabi, outlining teaching plans, generating student interest, and increasing the efficacy of their pedagogy.
Interest in tourism with a social imperative is gaining momentum not only amongst policy makers, but also researchers and the academy. This thought-provoking and timely Handbook considers the impact and challenges that social tourism has on people's lives. Integrating case studies from around the world, chapters showcase the latest research on social tourism and its potential role in tackling the challenges posed by modern, mass tourism development that can lead to sustainable alternatives and social equity in participation. Contributors explore tourism activities that are directed towards positive social and personal outcomes for people who would not be able to access leisure or holiday travel without such interventions and illustrate the social imperative of tourism as a force for good. The Handbook of Social Tourism enables academics and students from various disciplines, as well as practitioners in the tourism sector, to obtain a more holistic understanding of this phenomenon and offers an enlightening and stimulating read. Contributors include: C. Billen, N. Carr, J.D. Cisneros-Martinez, V. Cops, A. Diekmann, V. Eichhorn, A.E. Estrada-Gonzalez, C. Eusebio, A. Fernandez-Morales, J. Finniear, E. Herengodts, E. Hermans, P. Hunter Jones, L. Jolin, K.I. Kakoudakis, M. Kay Smith, R. Komppula, T. Kosar, J. Lima, S. McCabe, L. Minnaert, N. Morgan, B. Prideaux, S. Pyke, J. Pyke, G. Qiao, Y. Ram, A.C. Reyes Uribe, H. Schanzel, E. Schenkel, G. Shaw, L. Sie, E. Vento, M. Vilele de Almeida, M. Vincent, J. Wooton
Elgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary. This timely Research Agenda explores and proposes critical lines of research to support understanding of the conditions under which urban tourism contributes to the development of urban systems, and what can be done to create and conserve these conditions. Chapters highlight conceptual discussions, concrete case studies and policy reviews to address the issues surrounding the economic, environmental and social impacts of tourism on cities. Analysing the trends that have characterized urban tourism in the past, the Research Agenda looks ahead to those that may influence it in the future, including the impact of Covid-19. Chapters further offer a thorough conceptualization and innovative definitions of the phenomenon of urban tourism. The critical issue of the sustainability of tourism development in cities is also discussed in depth. The Research Agenda provides a comprehensive and up-to-date overview of the urban tourism debate, making it a critical read for urban studies and tourism scholars. The detailed case studies from across four continents will also be beneficial to policymakers and urban planners dealing with tourism development. |
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