This insightful Handbook brings together the practical guidance of over 50 international practitioners in sustainable tourism. Applying strong research design principles it provides a workable and rational toolkit for investigating practical challenges while accounting for modest timeframes and resources. Expert contributors illustrate how to undertake environmental, socio-cultural and economic assessments that establish the feasibility of new tourism ventures and ascertain their impact over time. Chapters cover fundamentals including how to conduct feasibility studies and business plans, and address key topics such as visitor management and overcrowding. Offering how-to tools and step-by-step guidance, this Handbook combines academic insight with extensive professional experience to outline the best practices for an array of tasks to inform sustainable tourism planning, development and operation. Incorporating concrete solutions employed in numerous contexts, this Handbook is crucial reading for practitioners of sustainable tourism and agencies commissioning sustainable tourism assignments who are in need of innovative methods and up-to-date guidance in the field. It will also benefit tourism scholars, particularly those investigating practical methodologies for creating sustainable tourism experiences.

This timely book takes both a practical and academic perspective of innovation in sport management, exploring the role of entrepreneurship in sport. With its interdisciplinary approach, it provides a holistic overview of the ways in which sport is both innovative and entrepreneurial. Expert contributors examine how technological advances, scientific approaches, digitalization and tournament design shape, or are shaped by, entrepreneurial ventures in sport management. Chapters also discuss the implications of the coronavirus pandemic for the sports industry, analysing how sport entities and managers have had to be innovative in order to adapt to the new market and unpredictable societal conditions created by the pandemic. The book reflects on the importance of innovation for sport management, highlighting the need for futuristic thinking as sports organisations try to develop better practices. Offering practical examples of entrepreneurship in sport, this book will be a useful resource for scholars and students of sports, sport management and management education. It will also be beneficial for sports practitioners and managers focusing on organisational innovation and how to navigate crises.

Elgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary. This timely Research Agenda moves beyond classic approaches that consider the relationship between heritage and tourism either as problematic or as a factor for local development, and instead adopts an understanding of heritage and tourism as two reciprocally supported social phenomena that are co-produced. Chapters draw on case studies from Europe, North America and Asia, offering important insights on heritage consumption, hypercommodification, war tourism, dissonant heritage, decolonizing heritage and the rising importance of the digital world of tourism. The book commences with a global overview on the changing paradigm of heritage tourism, before focusing on heritage and tourism at different scales and the impacts of globalization on heritagization. It also examines the political nature of tourism heritage construction and the experiential turn of heritage tourism practices. An invigorating read for students and scholars of tourism and heritage studies, this book offers a multitude of suggestions for pathways for future research. It is also a timely read for those working with heritage sites and looking to better understand the intersection between heritage and tourism.

This unique book examines the vital and contested connections between colonialism and tourism, which are as lively and charged today as ever before. Demonstrating how much of the marketing of these destinations represents the constant renewal of colonialism in the tourism business, this book illustrates how actors in the worldwide tourism industry continue to benefit from the colonial roots of globalisation. This interdisciplinary book focuses on the relationships between tourism, colonialism and place, in both historical and contemporary periods. Chapters explore cases of tourism and colonialism in locations across the globe, from colonial Korea and French Indochina, to colonial Australia, U.S Tourism in the British West Indies, heritage tourism in Mozambique, and city branding in Dunedin. Expert contributors analyse the motivations and impacts of colonial tourism, investigating such diverse topics as the Chinese tourist rush to Taiwan, issues of displacement at wildlife sites in Zimbabwe, the impact of tourism on Indigenous peoples in Hawaii and the pursuit of Macanese identity and re-colonisation. Excavating the range and diversity of colonialism at work in tourism across a wide variety of global destinations, Colonialism, Tourism and Place will be an illuminating read for students and scholars interested in tourism and development, heritage studies, and social, cultural and human geography.

One of the worst recessions for the past 100 years, businesses failing, a revolution in technology, increasing financial constraints, compliance stifling the ability to be nimble, changing consumer behaviour, and a market driving products towards commoditization - this is the perfect storm facing the banking industry. Disruption provides a critical understanding of the impact of the current economic crisis and the current industrial revolution on financial services, the new trends in the sector, and the opportunities for banks to leverage their unique assets and pre-empt challengers from gaining meaningful market share. The book also provides top-level advice about transforming financial services organizations by finding the right balance between short-term requirements and the imperative of long-term change. This balancing act is what the authors call the "ambidextrous approach", which requires focus on two strategic initiatives: performance and innovation.

Tourism as an activity is increasingly being criticised for its exploitative and extractive industrial approaches to business. Yet, it has the power to transform and to regenerate societies, cultures and the environment. The desire to explore the world around us is deeply embedded in many people's psyche, but it comes at a cost to the environment and often to the residents of the visited communities. Much of tourism education has been closely linked to preparing students for future professional practice, but the challenges and opportunities linked to its consumption require that its future leaders must exhibit very different values and understandings to tackle ever more complex and wicked problems from which tourism cannot dissociate itself. This teaching guide brings together a compilation of values-based learning experiences that can be adapted to suit the needs and disposition of individual instructors. It aims not only to engage students in the subject matter but also deepen their understanding of its complexity and interconnectivity and help them become global citizens that lead lives of consequence. Academics and practitioners in higher education institutions around the world in many different disciplines will find the thought-provoking conversation starters and activities of help in encouraging students to take a multi- or post-disciplinary approach to explore tourism from a values perspective. Consultants and academics engaging community stakeholders in capacity building will value its practical, accessible information.

Jeremy Scanlon was born and educated in Massachusetts. Now he lives in this cottage illustrated on the back cover beside the canal. His wife, Dorothy Priest, was born in the cottage, daughter of the carpenter who built the canal's lock gates. Their hotel narrowboat carried paying guests over 60,000 miles along the lovely inland waterways of England and Wales. Here mine hosts enjoy a rare moment of tranquility in 'Unicorn's' saloon.

This comprehensive Handbook offers an overview of current research on the use of social media within the tourism industry, investigating a range of social media practices and proposing strategies to address key challenges faced by tourist destinations and operators. International contributors analyse both conceptual and practical social media topics, addressing cutting-edge social media issues in destination management and marketing. Drawing on empirical case studies and examples, chapters explore dark tourism, gastro-tourism, travel blogs, electronic word-of-mouth, sentiment analysis and a variety of quantitative and qualitative methodologies. The Handbook also defines central social media concepts and explores the impact they have on the success of tourist destinations, setting the stage for a better understanding of the relationship between social media and tourism. Through an examination of current trends in social media, as well as future trajectories, it provides critical insights for the successful development and implementation of social media marketing strategies. This Handbook will be a critical read for scholars and students of geography and business management, with a specific interest in tourism and hospitality management. Its practical considerations will also be beneficial for planners, policy makers, managers and marketers in the tourism industry.

Building on the foundations of the first edition, this comprehensive textbook remains a vital tool for postgraduate students seeking to understand the principles of service operations management, and for undergraduate students specializing in hospitality, tourism and public sector management. With services accounting for 70 percent of employment and growth in our economy, this textbook explains what is needed to ensure the most efficient and effective service operations are delivered. Covering not-for-profit agencies, charities, Non-Governmental Organisations (NGOs) and utilities alongside finance, healthcare and commercial companies, this guide explores the essentials of service operations management with its innovative approach to delivering customers' imperatives in services. Written in a clear and accessible manner this updated second edition: takes an increased international perspective on service operations is updated to reflect the most significant changes in service operations management, and to provide enhanced coverage of areas touched on in the first edition includes new and updated international case studies in each chapter, ideal for use in the classroom, reflecting the increased globalisation of service operations, with internationalising updates to include content suitable for a global audience covers mobile technology and presents the author's own research embracing big data analytics and neurolinguistics in building customer service systems expands coverage of process-reengineering and service flows, business process assessments, and developing economies.

Tourism and hospitality are increasingly becoming more complex, having grown exponentially over the last decade. As the industry becomes more complex, new demands arise regarding its overall organization and operations, which call for not only more experienced and specialized staff, but also advanced technological solutions that support new paradigms and expectations. The Handbook of Research on Innovation, Differentiation, and New Technologies in Tourism, Hotels, and Food Service discusses the current changes and challenges in tourism and hospitality. Covering key topics such as entrepreneurship, local development, and technology, this major reference work is ideal for managers, entrepreneurs, business owners, industry professionals, researchers, academicians, scholars, practitioners, instructors, and students.

This timely book explores how hiking, trekking and climbing mountains, increasingly popular leisure activities, can stimulate change and create opportunities for sustainable development. Using empirical evidence from interviews held in the Himalayas combined with a theoretical grounding, it focuses on the socio-economic and environmental issues of the impact of mountaineering adventure tourism on local communities. Chapters highlight the progressive stages of the host-guest interactions between local communities and tourists, moving from initial, indirect and final tourism development, and the unique sociocultural phenomena these create. The book examines how, with a planned and systematic approach, mountaineering can be a key factor in promoting an overall improvement in local people's quality of life through initiatives in economic development and environmental conservation. It offers a look towards the future to create sustainable tourism development in mountain regions. This is an invigorating read for adventure tourism and human geography scholars, particularly with the blend of theory and first-hand studies of local impacts of mountain tourism. It will also be an interesting read for industry representatives, policy makers and professionals in the field.

This Modern Guide captures the evolution of foundational tenets, theories, frameworks and models that buttressed tourism economics into an evolving discipline, shining light on both new and old approaches. It systematically examines current and future trends and issues related to new economic perspectives, consolidating the notion of tourism economics as a discipline. Chapters delve into the theoretical underpinnings of specific topics within the field, providing a range of examples of how to leverage economic theories to better understand, manage, and promote tourism activities to different stakeholders. Offering a kaleidoscope of economic perspectives, the Modern Guide looks at tourism economics from trade theory, choice theory, behavioural economics, public choice, institutional economics, environmental economics, developmental economics, cultural economics and more, with each chapter ending with insights into future research and directions. Written in an accessible style, this will be an invigorating read for hospitality and tourism management scholars, as well as tourism geographies, tourism marketing and sustainable tourism students. It will also be a useful tool for tourism economists and applied economists looking for a wide range of perspectives on the topic.

Offering conceptual, empirical and policy contributions from leading international scholars in the field, this comprehensive Handbook investigates a broad range of innovations and new approaches to tourism aimed at enhancing sustainability. Examining the ongoing competitiveness that exists in 21st Century tourism within a global market environment, chapters expand the debate on how innovation can tackle current challenges including providing clean energy and reducing greenhouse gas emissions. With climate change and environmental degradation intensifying, this Handbook reviews the urgent system changes needed, as well as considering social dimensions in order to provide cohesion between innovation and tourism. Furthermore, it highlights the important role of policy and governance to allow collective action for the public good while paying greater attention to human values. Researchers and scholars of tourism studies, including tourism management and tourism geography, will find the suggested innovations and debates informative and illustrative. This innovative Handbook will also be an excellent guide for practitioners and policy-makers embedding new and improved 'ways of doing' to promote and provide for sustainable tourism.

First published as "Tracks: The Cv" work directory in 1997, the tenth revised and updated edition is published in 2006. It gives information of over 130 professions in the UK, organised in eight booklets, from communications media to service industries. Titles include pathways in the arts, construction industry, financial services, health care, insurance, land and sea work, law, leisure and tourism, local government, manufacturing crafts, marketing, planning and public services. Qualifications are listed from GCSE and NVQ/BTEC to degree level. There are work descriptions and pay scales with interviews and advice from British chartered institutes and individuals established in the particular field. Designed in an easy to access format of a page per profession, the handbooks also include contacts for working in countries in the European Union, and a detailed index of internet recruitment sites for each sector. "Tracks 8" provides information about national and personal services which range from the armed forces to fire fighter, hairdressing and call centre work. The wide scope indicates the varied opportunities for individual development.

Explores pathways in catering, hospitality and tourism, covering professions from restaurant chef to food distribution, working in hotels, and in various avenues of travel and tourism.

There is a dire need for a comprehensive pedagogical resource both on diverse approaches to teaching sports economics and the use of sports to teach broader principles of economic concepts. This book does exactly that. The contributions from leading scholars and teachers in both fields will help all instructors looking to raise their teaching game. The pedagogy in this book covers a wide array of active and engaged teaching techniques to demonstrate interesting ways to engage students and to get them excited about sports economics and economic concepts in general. Chapters cover topics such as legal case studies that impact North American leagues, discrimination and gender bias in sports economics and best practices for supervising undergraduate student research. The innovative approaches and methods presented are applicable to both small and large class sizes. Practical advice for designing field trip-, guest speaker-, and case-study-based classes, and techniques for using data-driven exercises, film and straightforward classroom experiments are included. This book will appeal to two primary audiences: undergraduate economics instructors and sports economics/management instructors. The teaching methods may be easily adapted to most economic classes, and the breadth of material provides instructors with assistance in creating course syllabi, outlining teaching plans, generating student interest, and increasing the efficacy of their pedagogy.

Elgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary. Forward-looking and innovative, Elgar Research Agendas are an essential resource for PhD students, scholars and anybody who wants to be at the forefront of research. Original and thought-provoking, this Research Agenda investigates the many ways in which tourism is gendered. It outlines current thought and directions for future research, looking forward by imagining and challenging the ways that gender will continue to intersect with and impact on tourism, as well as looking back to trace the key developments and contributions in gendered thinking. Chapters consider and rethink gender in the context of tourism from multiple vantage points, contexts and perspectives. Divided into three parts, the Research Agenda reflects key threads in a contemporary research agenda: gender theory, analysis and review; gender, tourism and work; and gendered tourism experiences. Bringing together a range of diverse and inclusive contributions, it moves beyond binary assumptions of ‘women’ and ‘men’ towards the intersectionalities among gender, race, class, sexuality and power in relation to tourism. Highlighting emerging research in the field, along with the methods and paradigms that are at the forefront of gendered tourism research, this Research Agenda will be an invigorating read for critical tourism researchers as well as gender researchers and those in the social sciences more broadly.

Millions of patients travel abroad every year, and the number of trips around the world to benefit from health services is increasing. The high level of global demand for health services has influenced the rapid development of the tourism industry. Many destinations providing high-quality healthcare services at low prices have emerged. Due to these developments in the industry, the health tourism market, one of the fastest growing markets, has emerged. Countries operating in the industry are also striving to increase their market shares. Therefore, it is important to understand the dynamics of this global phenomenon. Global Perspectives on the Opportunities and Future Directions of Health Tourism provides new theoretical, practical, and strategic insights into the field of health tourism. It discusses in detail the health tourism industry and its importance for the global economy, countries, and destinations. Covering topics such as elderly consumers, historical development, and image and branding, this premier reference source is an essential resource for government officials, hospital administrators, policymakers, business managers and executives, students and educators of higher education, librarians, researchers, and academicians.

Elgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary. This timely Research Agenda moves beyond classic approaches that consider the relationship between heritage and tourism either as problematic or as a factor for local development, and instead adopts an understanding of heritage and tourism as two reciprocally supported social phenomena that are co-produced. Chapters draw on case studies from Europe, North America and Asia, offering important insights on heritage consumption, hypercommodification, war tourism, dissonant heritage, decolonizing heritage and the rising importance of the digital world of tourism. The book commences with a global overview on the changing paradigm of heritage tourism, before focusing on heritage and tourism at different scales and the impacts of globalization on heritagization. It also examines the political nature of tourism heritage construction and the experiential turn of heritage tourism practices. An invigorating read for students and scholars of tourism and heritage studies, this book offers a multitude of suggestions for pathways for future research. It is also a timely read for those working with heritage sites and looking to better understand the intersection between heritage and tourism.

In a time of rapid change for travel-related health interventions, this timely Handbook offers critical insights into the interrelationship between tourism, public health, and the wellbeing of local communities and tourists. Written with a global audience in mind, it features cutting-edge interdisciplinary research conducted by leading academics in tourism, public health, wellbeing, and social welfare. Investigating the nexus between tourism and public health in an era of globalisation, tourism growth and COVID-19, this incisive Handbook rethinks the role of tourism in contemporary society. Chapters explore issues from medical tourism, spiritual health, and sustainability to wellness, social development, and disease outbreaks, providing key insights that will assist diverse stakeholders to better navigate this uniquely challenging time in travel and health promotion. The Handbook addresses the growing risks of international travel and considers how the tourism industry might evolve in the wake of COVID-19 and other crises afflicting modern society. Cross-disciplinary in scope, this dynamic Handbook makes a crucial contribution to the literature on the consequences of tourism for public health. Its novel analyses of topics related to tourism, public health, wellbeing, and social welfare will be of significant benefit to tourism stakeholders, healthcare practitioners and policymakers.

This timely Research Handbook examines sport-related research and analysis pertaining to how the sport industry has been impacted by the Covid-19 pandemic. Taking stock of the changes over the course of the pandemic, it also provides key insights into how the sport industry and its stakeholders might move forward in post-pandemic times. Organized into six parts, the first half of the book explores the areas of sport management, sport communication, and sport marketing, while the final three parts analyze sport events, sport stakeholders, and sport and society. Expert international contributors delve into a wide array of topics related to the sport industry including athletes, clubs, leagues, and brand and sport management to illuminate how the pandemic has influenced these aspects of sport. Offering a comprehensive analysis of how Covid-19 has affected the sport industry, this Research Handbook will be a key resource for business and management scholars and advanced students with a particular interest in sport, health, and well-being. Its use of global case studies will also be beneficial for sport managers and practitioners in this field.

This comprehensive Handbook brings together conceptual contributions from leading international scholars concerning the reciprocal relations between globalisation and tourism. Contributors deconstruct the global forces, processes and challenges that face the tourism industry, analysing the effects of neoliberalism and multinational capitalism on global tourist activity, as well as the consequences of colonialism, terrorism, warfare, climate change, modern technological advances and the rapidly changing dynamics of global mobility. International in scope and empirically evocative, this Handbook outlines and dissects the social, cultural, economic and political effects of globalisation on tourism in the 21st century. This Handbook is critical to human geography and tourism studies scholars and researchers at all levels, particularly those interested in the relations between globalisation and tourism in an increasingly interconnected world. Contributors include: A. Amore, Y. Apostolopoulos, P. Arvanitis, S. Beeton, N. Cavlek, J. Connell, D.T. Duval, L. Dwyer, A. Gelbman, C.M. Hall, D.-I.D. Han, K. Hannam, J. Henry, J. Higham, Y. Jiang, H. Lemelin, J.W. Macilree, J.E. Mbaiwa, T. Mbaiwa, M. McDonald, P. Mogomotsi, M. Mostafanezhad, D.H. Olsen, M. Peters, B. Prideaux, B.W. Ritchie, C.M. Rogerson, T. Ronen, R. Sharpley, M. Sigala, G. Siphambe, S. Sonmez, J. Stephenson, W. Stovall, W. Suntikul, G. Taylor, D.J. Timothy, M.C. tom Dieck, H. Tucker, F. Vellas, S. Wearing, P. Whipp, J. Wiitala, A. Williams

Global. International. Multinational. These are the words that describe and move business today. Sport is no exception. This text describes the international governance structures that shape sport throughout the world and explains the organisation and development internationally of both professional and amateur sport. International trends in sport and the organisation of international sporting events are among the topics addressed.

Interest in tourism with a social imperative is gaining momentum not only amongst policy makers, but also researchers and the academy. This thought-provoking and timely Handbook considers the impact and challenges that social tourism has on people's lives. Integrating case studies from around the world, chapters showcase the latest research on social tourism and its potential role in tackling the challenges posed by modern, mass tourism development that can lead to sustainable alternatives and social equity in participation. Contributors explore tourism activities that are directed towards positive social and personal outcomes for people who would not be able to access leisure or holiday travel without such interventions and illustrate the social imperative of tourism as a force for good. The Handbook of Social Tourism enables academics and students from various disciplines, as well as practitioners in the tourism sector, to obtain a more holistic understanding of this phenomenon and offers an enlightening and stimulating read. Contributors include: C. Billen, N. Carr, J.D. Cisneros-Martinez, V. Cops, A. Diekmann, V. Eichhorn, A.E. Estrada-Gonzalez, C. Eusebio, A. Fernandez-Morales, J. Finniear, E. Herengodts, E. Hermans, P. Hunter Jones, L. Jolin, K.I. Kakoudakis, M. Kay Smith, R. Komppula, T. Kosar, J. Lima, S. McCabe, L. Minnaert, N. Morgan, B. Prideaux, S. Pyke, J. Pyke, G. Qiao, Y. Ram, A.C. Reyes Uribe, H. Schanzel, E. Schenkel, G. Shaw, L. Sie, E. Vento, M. Vilele de Almeida, M. Vincent, J. Wooton