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Books > Business & Economics > Industry & industrial studies > Service industries

Finding Sponsors - Forms Book (Paperback): Robert Villegas Finding Sponsors - Forms Book (Paperback)
Robert Villegas
R283 Discovery Miles 2 830 Ships in 18 - 22 working days
Cases on Traveler Preferences, Attitudes, and Behaviors - Impact in the Hospitality Industry (Hardcover): Giuseppe Catenazzo Cases on Traveler Preferences, Attitudes, and Behaviors - Impact in the Hospitality Industry (Hardcover)
Giuseppe Catenazzo
R5,376 Discovery Miles 53 760 Ships in 18 - 22 working days

In the modern hospitality industry, it is critical to understand travelers' needs and wants for businesses to survive and remain competitive. Further study on understanding travelers' motivations is essential in this field. Cases on Traveler Preferences, Attitudes, and Behaviors: Impact in the Hospitality Industry showcases several research-based case studies to understand travelers' preferences, attitudes, and behaviors to illustrate empirical methodologies in order to guide academics and practitioners in their research endeavors. Covering key topics such as destinations, rural areas, social impacts, and tourism management, this reference work is ideal for industry professionals, policymakers, researchers, academicians, scholars, practitioners, instructors, and students.

Fashion Supply Chain Management in Asia: Concepts, Models, and Cases (Hardcover, 1st ed. 2019): Bin Shen, Qingliang Gu, Yixiong... Fashion Supply Chain Management in Asia: Concepts, Models, and Cases (Hardcover, 1st ed. 2019)
Bin Shen, Qingliang Gu, Yixiong Yang
R3,332 Discovery Miles 33 320 Ships in 18 - 22 working days

This book serves as a comprehensive guide to understanding the theories and applications in managing the Asian fashion supply chain, presenting both quantitative and exploratory studies. Providing academicians and practitioners insights into the latest developments and models, it also offers diverse perspectives on areas like strategic sourcing, quick response strategies, and other essential parts of the supply chain.

Hair Styling (Hardcover): Paula Schuster Hair Styling (Hardcover)
Paula Schuster
R2,625 R2,398 Discovery Miles 23 980 Save R227 (9%) Ships in 18 - 22 working days
Worcester Lunch Car Company (Hardcover): Richard J.S. Gutman Worcester Lunch Car Company (Hardcover)
Richard J.S. Gutman
R719 R638 Discovery Miles 6 380 Save R81 (11%) Ships in 18 - 22 working days
Tourist Destination Management - Instruments, Products, and Case Studies (Hardcover, 1st ed. 2019): Nazmi Kozak, Metin Kozak Tourist Destination Management - Instruments, Products, and Case Studies (Hardcover, 1st ed. 2019)
Nazmi Kozak, Metin Kozak
R5,290 Discovery Miles 52 900 Ships in 10 - 15 working days

This book provides a wide-ranging overview of the current state of tourist destination management and presents important recent research in the field. Contemporary theoretical and methodological approaches to management and marketing are discussed, and innovative practices with respect to both urban and rural destinations are described with the aid of many interesting case studies from across Europe and beyond. In addition, the volume addresses key issues such as governance, cooperation, the use of social media, and sustainability. A variety of influences on tourism development are examined, and efficient strategies for making destinations distinct are explored. The book will be a welcome addition and update to the existing literature and will be of interest to academics and practitioners alike.

Guest book for baby shower guest book (Hardcover) - Baby shower guest book, celebrations decor, memory book, baby shower guest... Guest book for baby shower guest book (Hardcover) - Baby shower guest book, celebrations decor, memory book, baby shower guest book, celebration message log book, celebration guestbook, celebration parties, message log keepsake; girls baby shower guest book; girls guest book; floral guest book (Hardcover)
Lulu and Bell
R505 Discovery Miles 5 050 Ships in 10 - 15 working days
Skytop Lodge (Hardcover): Claire Gierwatowski Skytop Lodge (Hardcover)
Claire Gierwatowski; As told to Skytop Lodge
R719 R638 Discovery Miles 6 380 Save R81 (11%) Ships in 18 - 22 working days
Practically Invisible - Coastal Ecuador, Tourism, and the Politics of Authenticity (Hardcover): Kimbra L. Smith Practically Invisible - Coastal Ecuador, Tourism, and the Politics of Authenticity (Hardcover)
Kimbra L. Smith
R2,211 Discovery Miles 22 110 Ships in 18 - 22 working days

The community of Agua Blanca, deep within the Machalilla National Park on the coast of Ecuador, found itself facing the twenty-first century with a choice: embrace a booming tourist industry eager to experience a preconceived notion of indigeneity, or risk losing a battle against the encroaching forces of capitalism and development. The facts spoke for themselves, however, as tourism dollars became the most significant source of income in the community. Thus came a nearly inevitable shock, as the daily rhythms of life--rising before dawn to prepare for a long day of maintaining livestock and crops; returning for a late lunch and siesta; joining in a game of soccer followed by dinner in the evening--transformed forever in favor of a new tourist industry and the compromises required to support it. As Practically Invisible demonstrates, for Agua Blancans, becoming a supposedly ""authentic"" version of their own indigenous selves required performing their culture for outsiders, thus becoming these performances within the minds of these visitors. At the heart of this story, then, is a delicate balancing act between tradition and survival, a performance experienced by countless indigenous groups.

Bank Management and Control - Strategy, Pricing, Capital and Risk Management (Hardcover, 2nd ed. 2020): Johannes Wernz Bank Management and Control - Strategy, Pricing, Capital and Risk Management (Hardcover, 2nd ed. 2020)
Johannes Wernz
R2,049 Discovery Miles 20 490 Ships in 10 - 15 working days

This book discusses risk management, product pricing, capital management and Return on Equity comprehensively and seamlessly. Strategic planning, including the required quantitative methods, is an essential part of bank management and control. A thorough introduction to the advanced methods of risk management for Credit Risk, Counterparty Credit Risk, Market Risk, Operational Risk and Risk Aggregation is provided. In addition, directly applicable concepts and data such as macroeconomic scenarios for strategic planning and stress testing as well as detailed scenarios for Operational Risk and advanced concepts for Credit Risk are presented in straightforward language. The book highlights the implications and chances of the Basel III and Basel IV implementations (2022 onwards), especially in terms of capital management and Return on Equity. A wealth of essential background information from practice, international observations and comparisons, along with numerous illustrative examples, make this book a useful resource for established and future professionals in bank management, risk management, capital management, controlling and accounting.

Lost Tea Rooms of Downtown Cincinnati - Reflections & Recipes (Paperback): Cynthia Kuhn Beischel Lost Tea Rooms of Downtown Cincinnati - Reflections & Recipes (Paperback)
Cynthia Kuhn Beischel
R590 R544 Discovery Miles 5 440 Save R46 (8%) Ships in 18 - 22 working days
Public Safety and Security Administration (Paperback): P J. Ortmeier Public Safety and Security Administration (Paperback)
P J. Ortmeier
R1,435 Discovery Miles 14 350 Ships in 10 - 15 working days

This book addresses public safety and security from a holistic and visionary perspective. For the first time, safety and security organizations, as well as their administration, are brought together into an integrated work.
The protection of persons and property involves many public agencies and priivate organizations. Entities from the criminal jutics system (law enforcement, courts, corrections) as well as the fire service, private security and hazardous materials all contribute to public safety and security. This book addresses these entities, as well as safety and security issues, from a holistic and visionary perspective. It addresses criminal and non-criminal safety and security concerns, provides an overview of each entity (component) of the system of public safety and security, presents an overview of the administration process involved in planning, organizing, managing and evaluating public safety and security organizations and describes collateral functions of investigations, documentation and report writing.
Public safety and security organizations should not work in isolation. Rather, they should collaborate to protect persons and property. This book represents the first time all the public safety and security entities have been addressed in one text.

Focuses on the theories, concepts, practices and problems related to the present and future of public safety and security
Examines different strategies for problem solving which personnel working in the field may utilize
Synthesizes college-level lectures prepared, presented, and updated by the author over the past twenty years

Handbook of Health Economics, Volume 1B (Hardcover, 1st ed): A.J. Culyer, J P Newhouse Handbook of Health Economics, Volume 1B (Hardcover, 1st ed)
A.J. Culyer, J P Newhouse
R3,472 Discovery Miles 34 720 Ships in 10 - 15 working days

As a relatively new subdiscipline of economics, health economics has made many contributions to areas of the main discipline, such as insurance economics. This volume provides a survey of the burgeoning literature on the subject of health economics.

Pink baby shower guest book (Hardcover) - Baby shower guest book, celebrations decor, memory book, baby shower guest book,... Pink baby shower guest book (Hardcover) - Baby shower guest book, celebrations decor, memory book, baby shower guest book, celebration message log book, celebration guestbook, celebration parties, message log keepsake; girls baby shower guest book; girls guest book (Hardcover)
Lulu and Bell
R561 Discovery Miles 5 610 Ships in 10 - 15 working days
Model Security Policies, Plans and Procedures (Paperback): John Fay Model Security Policies, Plans and Procedures (Paperback)
John Fay
R1,675 Discovery Miles 16 750 Ships in 10 - 15 working days

Model Security Policies, Plans, and Procedures contains sample security policy, planning, and procedural documents drawn from the proven experiences of hundreds of America's most successful corporations. If your job requires you to develop or update security policies, plans, or procedures, this book will be a highly valuable resource. The samples cover the key concepts of organizational protection. Putting the samples to use, either as presented or as drafting guides, can eliminate many hours of tedious research and writing.

Offers a practical mode of reference for security professionalsContains sample plans, policies and procedures

Fintech and the Remaking of Financial Institutions (Paperback): John Hill Fintech and the Remaking of Financial Institutions (Paperback)
John Hill
R1,989 R1,871 Discovery Miles 18 710 Save R118 (6%) Ships in 10 - 15 working days

FinTech and the Remaking of Financial Institutions explores the transformative potential of new entrants and innovations on business models. In its survey and analysis of FinTech, the book addresses current and future states of money and banking. It provides broad contexts for understanding financial services, products, technology, regulations and social considerations. The book shows how FinTech has evolved and will drive the future of financial services, while other FinTech books concentrate on particular solutions and adopt perspectives of individual users, companies and investors. It sheds new light on disruption, innovation and opportunity by placing the financial technology revolution in larger contexts.

Taste - Surprising Stories and Science about Why Food Tastes Good (Paperback): Barb Stuckey Taste - Surprising Stories and Science about Why Food Tastes Good (Paperback)
Barb Stuckey
R464 R436 Discovery Miles 4 360 Save R28 (6%) Ships in 18 - 22 working days

Whether it's a salted caramel or pizza topped with tomatoes and cheese, you know when food tastes good. Now, Barb Stuckey, a seasoned food developer to whom food companies turn for help in creating delicious new products, reveals the amazing story behind "why "you love some foods and not others.
Through fascinating stories, you'll learn how our five senses work together to form flavor perception and how the experience of food changes for people who have lost their sense of smell or taste. You'll learn why kids (and some adults) turn up their noses at Brussels sprouts, how salt makes grapefruit sweet, and why you drink your coffee black while your spouse loads it with cream and sugar. Eye-opening experiments allow you to discover your unique "taster type" and to learn why you react instinctively to certain foods. You'll improve your ability to discern flavors and devise taste combinations in your own kitchen for delectable results. What Harold McGee did for the science of cooking Barb Stuckey does for the science of eating in "Taste"--a calorie-free way to get more pleasure from every bite.

Risk Management for Security Professionals (Hardcover): Carl Roper Risk Management for Security Professionals (Hardcover)
Carl Roper
R1,849 Discovery Miles 18 490 Ships in 10 - 15 working days

This book describes the risk management methodology as a specific process, a theory, or a procedure for determining your assets, vulnerabilities, and threats and how security professionals can protect them.
Risk Management for Security Professionals is a practical handbook for security managers who need to learn risk management skills. It goes beyond the physical security realm to encompass all risks to which a company may be exposed. Risk Management as presented in this book has several goals:
Provides standardized common approach to risk management through a framework that effectively links security strategies and related costs to realistic threat assessment and risk levels
Offers flexible yet structured framework that can be applied to the risk assessment and decision support process in support of your business or organization
Increases awareness in terms of potential loss impacts, threats and vulnerabilities to organizational assets
Ensures that various security recommendations are based on an integrated assessment of loss impacts, threats, vulnerabilities and resource constraints

Risk management is essentially a process methodology that will provide a cost-benefit payback factor to senior management.
Provides a stand-alone guide to the risk management process
Helps security professionals learn the risk countermeasures and their pros and cons
Addresses a systematic approach to logical decision-making about the allocation of scarce security resources

Strategic Business Models to Support Demand, Supply, and Destination Management in the Tourism and Hospitality Industry... Strategic Business Models to Support Demand, Supply, and Destination Management in the Tourism and Hospitality Industry (Hardcover)
Luisa Cagica Carvalho, Lurdes Calisto, Nuno Gustavo
R6,696 Discovery Miles 66 960 Ships in 18 - 22 working days

The international tourism industry has seen increased growth in the past few years as millions of individuals continue to travel worldwide. As one of the world's largest economic sectors, creating jobs, driving exports, and generating prosperity worldwide, hospitality and tourism management needs to continually be explored in order to update best business models and practice. Strategic Business Models to Support Demand, Supply, and Destination Management in the Tourism and Hospitality Industry is an essential reference source that emphasizes emergent and innovative aspects and new challenges and issues within the industry with a particular focus on demand, supply, and destination management. Featuring research on topics such as circular economy, consumer behavior, and social networking, this book is ideally designed for business professionals, executives, hotel managers, event coordinators, restaurateurs, travel agents, tour directors, policymakers, government officials, industry professionals, researchers, students, and academicians.

It's Not As Easy As I Thought! Revelations About Working and Wellness from a Real Wanderer (Hardcover): Kristine Hudson It's Not As Easy As I Thought! Revelations About Working and Wellness from a Real Wanderer (Hardcover)
Kristine Hudson
R665 Discovery Miles 6 650 Ships in 18 - 22 working days
Applying Predictive Analytics Within the Service Sector (Hardcover): Rajendra Sahu, Manoj Dash, Anil Kumar Applying Predictive Analytics Within the Service Sector (Hardcover)
Rajendra Sahu, Manoj Dash, Anil Kumar
R4,927 Discovery Miles 49 270 Ships in 18 - 22 working days

Value creation is a prime concern for any contemporary business. This can be accomplished through the incorporation of various techniques and processes, such as the integration of analytics to improve business functions. Applying Predictive Analytics within the Service Sector is a pivotal reference source for the latest innovative perspectives on the incorporation of analysis techniques to enhance business performance. Examining a wide range of relevant topics, such as alternative clustering, recommender systems, and social media tools, this book is ideally designed for researchers, academics, students, professionals, and practitioners seeking scholarly material on business improvement in the service industry.

Ecotourism and Community Intervention - Emerging Research and Opportunities (Hardcover): A. Vinodan, James Manalel Ecotourism and Community Intervention - Emerging Research and Opportunities (Hardcover)
A. Vinodan, James Manalel
R5,053 Discovery Miles 50 530 Ships in 18 - 22 working days

Throughout the world, local, natural wonders are being overrun by hordes of destination seekers intent on capturing nature's majesty. Though the flood of tourists brings economic stability to these regions, the environmental and local community concerns must be taken into consideration. Ecotourism and Community Intervention: Emerging Research and Opportunities examines community intervention strategies and their causal relationship with destination sustainability and destination quality. The book calls for more proactive measures to enhance destination sustainability through ecotourism initiatives in destinations across the globe. The content within this publication examines global business, mass tourism, and resource management. It is designed for conservationists, environmentalists, tour developers, travel agents, policymakers, administrators, managers, and university students.

Sustainable Tourism Development (Hardcover): Lucas Weber Sustainable Tourism Development (Hardcover)
Lucas Weber
R3,170 R2,872 Discovery Miles 28 720 Save R298 (9%) Ships in 18 - 22 working days
Collaborative Economy and Tourism - Perspectives, Politics, Policies and Prospects (Hardcover, 1st ed. 2017): Dianne Dredge,... Collaborative Economy and Tourism - Perspectives, Politics, Policies and Prospects (Hardcover, 1st ed. 2017)
Dianne Dredge, Szilvia Gyimothy
R5,380 Discovery Miles 53 800 Ships in 10 - 15 working days

This book employs an interdisciplinary, cross-sectoral lens to explore the collaborative dynamics that are currently disrupting, re-creating and transforming the production and consumption of tourism. House swapping, ridesharing, voluntourism, couchsurfing, dinner hosting, social enterprise and similar phenomena are among these collective innovations in tourism that are shaking the very bedrock of an industrial system that has been traditionally sustained along commercial value chains. To date there has been very little investigation of these trends, which have been inspired by, amongst other things, de-industrialization processes and post-capitalist forms of production and consumption, postmaterialism, the rise of the third sector and collaborative governance. Addressing that gap, this book explores the character, depth and breadth of these disruptions, the creative opportunities for tourism that are emerging from them, and how governments are responding to these new challenges. In doing so, the book provides both theoretical and practical insights into the future of tourism in a world that is, paradoxically, becoming both increasingly collaborative and individualized.

Swings and Misses - Moribund Labor Relations in Professional Baseball (Hardcover, New): Kenneth M. Jennings Swings and Misses - Moribund Labor Relations in Professional Baseball (Hardcover, New)
Kenneth M. Jennings
R2,809 R2,543 Discovery Miles 25 430 Save R266 (9%) Ships in 10 - 15 working days

In this follow-up to "Balls and Strikes: The Money Game in Professional Baseball" (Praeger, 1990), Jennings examines the state of professional baseball's labor relations during a nearly 25 year period, focusing on the background and the outcome of the 1994 baseball strike. Jennings concludes by suggesting ways to improve future labor relations in the sport.

While the entire professional sports industry generates less revenue than sales of Fruit of the Loom underwear, a lengthy strike in professional baseball assures a national notoriety far beyond its economic impact. When the 1994 strike was underway, scores of members of Congress were involved in related investigations and legislation, while President Clinton invoked the public interest in his efforts to resolve the dispute.

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