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Books > Business & Economics > Industry & industrial studies > Service industries

Strategies for Promoting Sustainable Hospitality and Tourism Services (Hardcover): Maximiliano Emanuel Korstanje, Babu George,... Strategies for Promoting Sustainable Hospitality and Tourism Services (Hardcover)
Maximiliano Emanuel Korstanje, Babu George, Alexandru-Mircea Nedelea
R5,387 Discovery Miles 53 870 Ships in 18 - 22 working days

Tourism marketing is a vital tool in promoting the overall health of the global economy. This brings necessary revenue to particular regions of the world that have limited revenue producing resources and provides an opportunity for tourists to explore another culture, therefore building tolerance and overall exposure to different ways of life. Strategies for Promoting Sustainable Hospitality and Tourism Services is a crucial scholarly source that discusses interdisciplinary perspectives in the areas of global tourism and highlights cultural boundaries of strategic knowledge management through case studies. Featuring research on topics such as consumer behavior, cultural appreciation, and global economics, this book is ideally designed for academicians, research scholars, marketing professionals, graduate-level students, and industry professionals.

BABY SHOWER GUEST BOOK with GIFT LOG (HARDCOVER) for Baby Naming Day, Baby Shower Party, Christening or Baptism Ceremony,... BABY SHOWER GUEST BOOK with GIFT LOG (HARDCOVER) for Baby Naming Day, Baby Shower Party, Christening or Baptism Ceremony, Welcome Baby Party - A Keepsake Baby Book for Welcome Wishes for Baby (Hardcover)
Angelis Publications
R503 R471 Discovery Miles 4 710 Save R32 (6%) Ships in 18 - 22 working days
The City & Guilds Textbook Level 2 Beauty Therapy for the Technical Certificate (Paperback): Helen Beckmann, Kelly Stokes The City & Guilds Textbook Level 2 Beauty Therapy for the Technical Certificate (Paperback)
Helen Beckmann, Kelly Stokes
R1,371 Discovery Miles 13 710 Ships in 10 - 15 working days

Written specially for the new Technical Certificate in Beauty Therapy, this book will provide your learners with everything they need to know to succeed in their studies. Complementing quality teaching, this textbook covers all the knowledge required for each unit, as well as illustrating practical skills with industry quality photographic illustrations. - Carefully matched to the requirements of the new qualification, this comprehensive textbook will provide you and your learners with all the guidance you need through this period of transition, in clear and accessible language. - Ensures learners can visualise all the necessary practical skills with over 1000 industry quality photographs. - Provides invaluable guidance on preparing for the new written exams and practical synoptic end test.

Mastering Hospitality - A Luxury Hotelier's Guide To Career and Leadership Success (Hardcover): Iwan Dietschi Mastering Hospitality - A Luxury Hotelier's Guide To Career and Leadership Success (Hardcover)
Iwan Dietschi
R906 R785 Discovery Miles 7 850 Save R121 (13%) Ships in 18 - 22 working days
Management Practice in Dietetics (Hardcover): Nancy R Hudson, Patricia A Booth Management Practice in Dietetics (Hardcover)
Nancy R Hudson, Patricia A Booth
R7,184 Discovery Miles 71 840 Ships in 18 - 22 working days
The Equitable Cultural Tourism Handbook (Hardcover, New): The Equitable Cultural Tourism Handbook (Hardcover, New)
R2,558 Discovery Miles 25 580 Ships in 18 - 22 working days

The goal of this book is to deal, in a provocative way, with a number of key issues involving the increased participation of the private sector within cultural tourism. My goal is not to write a complete overview of the field. Instead, this short book deals with a fairly circumscribed set of issues involving contemporary changes within cultural tourism. Since modern business largely focuses on serving customers, a major focus of this book concerns marketing thought and its implications in regard to cultural tourism. In large measure, this book seeks to help host communities and their advocates to become familiar with and comfortable within a private sector context as well as being able to interact in such an environment. The book starts with a two-chapter introduction that focuses upon the distinctive role of cultural tourism. As emphasized in chapter 1, a dilemma arises because cultural tourism must simultaneously serve multiple stakeholders and do so in equitable ways. This is much more complex than the more typical task of concentrating upon the needs, wants, and desires of customers. These ideas are refined in chapter 2 where the discussion centers primarily upon the importance of serving host communities, in addition to customers. Certainly, catering to customers continues to be an issue, but it should be envisioned as an ad hoc method of serving the host community.

Energy Footprints of the Bio-refinery, Hotel, and Building Sectors (Hardcover, 1st ed. 2019): Subramanian Senthilkannan Muthu Energy Footprints of the Bio-refinery, Hotel, and Building Sectors (Hardcover, 1st ed. 2019)
Subramanian Senthilkannan Muthu
R2,653 Discovery Miles 26 530 Ships in 18 - 22 working days

This book deals with the energy footprints of biorefineries and the hotel and buildings sector. It presents footprint case studies, which include background information, methodological frameworks, assessment checklists, calculation tools and techniques, applications, challenges and limitations. It also discusses the application of each indicator/framework in various industrial sectors and the associated challenges, along with outlooks for the future. Consumption and conservation of energy are key elements in any industry's sustainability strategy.

Financialisation and the Financial and Economic Crises - Country Studies (Hardcover): Eckhard Hein, Daniel Detzer, Nina Dodig Financialisation and the Financial and Economic Crises - Country Studies (Hardcover)
Eckhard Hein, Daniel Detzer, Nina Dodig
R3,801 Discovery Miles 38 010 Ships in 10 - 15 working days

Financialisation and the Financial and Economic Crises provides comparative, empirical case studies of a diverse set of eleven countries. In particular, the book helps in understanding the current (mal)performance of Euro area economies by explaining the causes of the shifts in growth regimes during and after the crises. It goes well beyond the dominant interpretation of the recent financial and economic crises as being rooted in malfunctioning and poorly regulated financial markets. The contributions to this book provide detailed accounts of the long-term effects of financialisation and cover the main developments leading up to and during the crisis in eleven selected countries: the US, the UK, Spain, Greece, Portugal, Germany, Sweden, Italy, France, Estonia, and Turkey. The introductory chapter presents the theoretical framework and synthesizes the main findings of the country studies. Furthermore, the macroeconomic effects of financialisation on the EU as a whole are analyzed in the final chapter. Offering an illuminating overview and invaluable alternative perspective on the long-run developments leading to the recent crises, this book is essential reading for researchers, students and policymakers and an ideal starting point for further research. Contributors: S. Bahce, R. Barradas, C.A. Carrasco, H. Coemert, G. Cornilleau, J. Creel, D. Detzer, N. Dodig, N. Erdem, T. Evans, J. Ferreiro, G. Gabbi, C. Galvez, C. Gomez, A. Gonzalez, E. Hein, E. Juuse, E. Karacimen, A.H. Koese, S. Lagoa, E. Leao, J. Lepper, OE. Orhangazi, G. OEzgur, R. Paes Mamede, M. Shabani, A. Stenfors, E. Ticci, J. Toporowski, L. Tserkezis, J. Tyson, Y. Varoufakis, P. Vozzella, G.L. Yalman

Vintage Wedding Guest Book, Wedding Guest Book, Our Wedding, Bride and Groom, Special Occasion, Love, Marriage, Comments,... Vintage Wedding Guest Book, Wedding Guest Book, Our Wedding, Bride and Groom, Special Occasion, Love, Marriage, Comments, Gifts, Well Wish's, Wedding Signing Book (Hardback) (Hardcover)
Lollys Publishing
R577 Discovery Miles 5 770 Ships in 18 - 22 working days
Contemporary Tourism - An International Approach (Hardcover): Chris Cooper, C. Michael Hall Contemporary Tourism - An International Approach (Hardcover)
Chris Cooper, C. Michael Hall
R5,367 Discovery Miles 53 670 Ships in 10 - 15 working days

The study of tourism and indeed the tourism industry is changing constantly. Contemporary Tourism: an international approach presents a new and refreshing approach to the study of tourism, considering issues such as the changing world order, destination marketing, tourism ethics and pro-poor tourism. In particular, it highlights the ongoing threats from terrorism and health scares faced by the tourism industry today, and discusses the related security and risk management strategies, illustrating the potential implications for the patterns and flow of tourism in the future. Divided into five sections, each chapter has a thorough learning structure including chapter objectives, examples, discussion points, self review questions, checklists and case studies. Cases will be both thematic and destination-based and always international. They will be used to emphasise the relationship between general principles and the practice of tourism looking at areas such as business and special interest tourism and the role of technology.The five sections will cover: Contemporary Tourism Systems; The Contemporary Tourist; The Contemporary Tourist Destination; Tourism Futures; Teaching and Studying Contemporary Tourism. The text will also provide an annotated, authoritative and thorough set of resources to guide the reader through the topic area including online resource sites for both students and lecturers.

Napkin Folding (Hardcover): Sam O'Donovan Napkin Folding (Hardcover)
Sam O'Donovan
R2,517 R2,300 Discovery Miles 23 000 Save R217 (9%) Ships in 18 - 22 working days
Strategic Management for Tourism and Hospitality (Hardcover): Donald Peterson Strategic Management for Tourism and Hospitality (Hardcover)
Donald Peterson
R3,244 R2,939 Discovery Miles 29 390 Save R305 (9%) Ships in 18 - 22 working days
Food Presentation: Styling Techniques for Professionals (Hardcover): Philip Mantle Food Presentation: Styling Techniques for Professionals (Hardcover)
Philip Mantle
R3,492 R3,154 Discovery Miles 31 540 Save R338 (10%) Ships in 18 - 22 working days
The Principles of Geotourism (Hardcover, 2015 ed.): Anze Chen, Yunting Lu, Young C.Y. Ng The Principles of Geotourism (Hardcover, 2015 ed.)
Anze Chen, Yunting Lu, Young C.Y. Ng
R1,434 Discovery Miles 14 340 Ships in 18 - 22 working days

The book introduces tourism earth-science as a new scientific discipline by applying the principles of earth-science in the study of natural and human tourism resources. It involves studying the geo-scientific characteristics of these tourism resources through surveys, evaluation and aesthetic value assessment. It also discusses about the principles behind geopark establishment and management. It is an important publication providing direction for geopark and tourism developments in China. The book is a tool for geological heritage survey, assessment and research. It can also be used to assist planning of geopark, national parks, heritage protection and scientific interpretation. It is a valuable teaching material for teachers and students of geoscience and tourism as well as providing useful guidance for geopark managers and tour guides in their operation. In addition, the book also offers scientific knowledge of the surrounding natural and cultural landscapes to the public and the general visitors.

Palace Hotel (Hardcover): Richard Harned Palace Hotel (Hardcover)
Richard Harned
R719 R638 Discovery Miles 6 380 Save R81 (11%) Ships in 18 - 22 working days
Trends in Tourist Behavior - New Products and Experiences from Europe (Hardcover, 1st ed. 2019): Andres Artal-Tur, Metin Kozak,... Trends in Tourist Behavior - New Products and Experiences from Europe (Hardcover, 1st ed. 2019)
Andres Artal-Tur, Metin Kozak, Nazmi Kozak
R4,636 Discovery Miles 46 360 Ships in 10 - 15 working days

This book examines both how tourist behavior is being shaped by the new tourism products and segments that are appearing on the European market and how the tourist experience influences post-trip evaluation of destinations and of tourism and hospitality businesses. On this basis, practical implications and recommendations are highlighted that will help destination management organizations to improve the performance of their destinations and particular businesses. The first part of the book explores visitor engagement with a range of new products relating to sports activities and events, city tourism, wine tourism, and youth tourism. In the second part, the focus is primarily on the ways in which tourist experiences influence subsequent trip recommendations, revisiting attitudes, and reviewing behavior on social media. Other topics to be addressed include the factors affecting tourism expenditure on accommodation in World Heritage Cities and the impacts of experience on the motivation of participants in recreational sports tourism events. The book will be of interest for researchers, industry professionals, under- and postgraduate students, and others who wish to learn about new trends in tourist behavior and emerging tourism products.

Proceedings of the 2nd International Colloquium on Sports Science, Exercise, Engineering and Technology 2015 (ICoSSEET 2015)... Proceedings of the 2nd International Colloquium on Sports Science, Exercise, Engineering and Technology 2015 (ICoSSEET 2015) (Hardcover, 1st ed. 2016)
Shariman Ismadi Ismail, Norasrudin Sulaiman, Rahmat Adnan
R6,143 Discovery Miles 61 430 Ships in 18 - 22 working days

The proceeding is a collection of research papers presented at the 2nd International Colloquium on Sports Science, Exercise, Engineering and Technology (ICoSSEET2015), a conference dedicated to address the challenges in the areas of sports science, exercise, sports engineering and technology including other areas of sports, thereby presenting a consolidated view to the interested researchers in the aforesaid fields. The goal of this conference was to bring together researchers and practitioners from academia and industry to focus on the scope of the conference and establishing new collaborations in these areas. The topics of interest are in mainly (1) Sports and Exercise Science (2) Sports Engineering and Technology Application (3) Sports Industry and Management.

Yellow Tourism - Crime and Corruption in the Holiday Sector (Hardcover, 1st ed. 2019): Alexis Papathanassis, Stavros Katsios,... Yellow Tourism - Crime and Corruption in the Holiday Sector (Hardcover, 1st ed. 2019)
Alexis Papathanassis, Stavros Katsios, Nicoleta Ramona Dinu
R3,354 Discovery Miles 33 540 Ships in 18 - 22 working days

This book presents the latest research and novel case studies on crime and corruption in the tourism and hospitality industry. It approaches tourism as both a globalised business impacting the livelihood of millions of people, and a highly challenging field of action for national legislators and law enforcement agencies. The global nature and ubiquity of tourism, as well as the core elements of the holiday experience - such as interactions with unknown environments and places, a care-free mind-set, novelty-seeking behaviour and anonymity - render it highly susceptible to victimisation, crime and corruption. Accordingly, the book addresses a comprehensive set of emerging issues, including: conflict and fraud during holidays; criminal and negligence offences at tourists' expense; exploitation and mistreatment of service workers; deterioration of heritage, cultural and natural resources; and securitisation of tourism.

Travel Journalism - Exploring Production, Impact and Culture (Hardcover): F. Hanusch, E. Fursich Travel Journalism - Exploring Production, Impact and Culture (Hardcover)
F. Hanusch, E. Fursich
R2,504 R1,873 Discovery Miles 18 730 Save R631 (25%) Ships in 10 - 15 working days

Contributors from diverse backgrounds explore a range of issues in relation to the media and journalism's role in ascribing meaning to tourism practices. This fascinating account offers a thoroughly international and interdisciplinary perspective on an increasingly important field of journalism scholarship.

From Wheels to Wellness - Tips and Tricks for a Healthy Van Lifestyle (Hardcover): Kristine Hudson From Wheels to Wellness - Tips and Tricks for a Healthy Van Lifestyle (Hardcover)
Kristine Hudson
R539 Discovery Miles 5 390 Ships in 18 - 22 working days
Detox Fashion - Supply Chain (Hardcover, 1st ed. 2017): Subramanian Senthilkannan Muthu Detox Fashion - Supply Chain (Hardcover, 1st ed. 2017)
Subramanian Senthilkannan Muthu
R1,408 Discovery Miles 14 080 Ships in 18 - 22 working days

This first volume on detox fashion discusses various interesting topics including a Toxic-Free Supply Chain for Textiles and Clothing; Environmental Issues in Textiles; Global Regulations, Restrictions & Research; Making the Change: Consumer Adoption of Sustainable Fashion; and Strategies for Detoxing Your Wardrobe. It provides an overview of the chemical-related issues confronting the fashion sector, summarizes global regulations, and discusses how to make the change by changing consumers' attitude towards adopting sustainable fashion, as well as the best strategies for detoxing our wardrobes.

Industrial and Managerial Solutions for Tourism Enterprises (Hardcover): Atilla Akbaba, Volkan Altintas Industrial and Managerial Solutions for Tourism Enterprises (Hardcover)
Atilla Akbaba, Volkan Altintas
R6,266 Discovery Miles 62 660 Ships in 18 - 22 working days

The tourism and hospitality industries are seeing continued success, which is why so many new businesses are trying to find a foothold in the field. However, the functions and responsibilities of management differ heavily between organizations within the tourism industry, such as the differences faced by big chain hotels, family owned hotels, and individually owned hotels. Understanding the methods of managing such companies is vital to ensuring their success. Industrial and Managerial Solutions for Tourism Enterprises is a pivotal reference source that focuses on the latest developments on management in the tourism and hospitality industries. Highlighting a range of topics including core competency, customer relationship management, and departmental relationships, this book is ideally designed for managers, restaurateurs, tour developers, destination management professionals, travel agencies, tourism media journalists, hotel managers, management consulting companies, human resources professionals, performance evaluators, researchers, academicians, and students.

European Security Law (Hardcover, New): Martin Trybus, Nigel White European Security Law (Hardcover, New)
Martin Trybus, Nigel White
R2,565 Discovery Miles 25 650 Ships in 10 - 15 working days

There have been a number of EU military operations in the last few years, evidence of a growing European military confidence, which in turn is a reflection of a developing competence in security matters. The creation of the European Union and its Common Foreign and Security Policy by the Maastricht Treaty of 1992 heralded this development, though the idea of a common defense can be traced to the beginnings of European integration. This book provides an analysis of the EU's evolving legal framework and powers on such matters, but it also recognizes that such a framework sits, sometimes uneasily, within the wider body of EU and International Law. The EU's security and defense policy also overlaps with those of other organizations such as the Organization for Security and Cooperation in Europe (OSCE), but more especially the North Atlantic Treaty Organization (NATO). EU relations with NATO have, in particular, caused some concern and are still evolving as both organizations seek to play a wider security role in the post-Cold War, and now post-9/11, era. With security now dominating political agendas at the domestic, regional and international levels, it is no surprise that the EU's concern for security has grown, and, following the Union's respect for the rule of law, has been shaped legally as well as politically. This book evaluates the progress of the Union in this regard in its international context and in its wider context of European integration generally. The analysis is in the main a legal one, but is placed squarely within wider historical and political perspectives.

An Accidental Envoy - A Personal Memoir of The Turks & Caicos Islands (Hardcover): Bill Samuel An Accidental Envoy - A Personal Memoir of The Turks & Caicos Islands (Hardcover)
Bill Samuel
R507 Discovery Miles 5 070 Ships in 10 - 15 working days
The Indian Mutual Fund Industry - A Comparative Analysis of Public vs Private Sector Performance (Hardcover): G. Sekhar The Indian Mutual Fund Industry - A Comparative Analysis of Public vs Private Sector Performance (Hardcover)
G. Sekhar
R2,345 R1,877 Discovery Miles 18 770 Save R468 (20%) Ships in 10 - 15 working days

Dr. Sekhar offers comprehensive knowledge on the mutual fund industry in India and provides ready-made practical information for investors. He presents an overview of investment patterns for both public and private sector mutual funds, and analyses the performance of selected schemes using various measures of risk.

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