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Books > Business & Economics > Industry & industrial studies > Service industries
The international tourism industry has seen increased growth in the
past few years as millions of individuals continue to travel
worldwide. As one of the world's largest economic sectors, creating
jobs, driving exports, and generating prosperity worldwide,
hospitality and tourism management needs to continually be explored
in order to update best business models and practice. Strategic
Business Models to Support Demand, Supply, and Destination
Management in the Tourism and Hospitality Industry is an essential
reference source that emphasizes emergent and innovative aspects
and new challenges and issues within the industry with a particular
focus on demand, supply, and destination management. Featuring
research on topics such as circular economy, consumer behavior, and
social networking, this book is ideally designed for business
professionals, executives, hotel managers, event coordinators,
restaurateurs, travel agents, tour directors, policymakers,
government officials, industry professionals, researchers,
students, and academicians.
Thomas D. Wilson's Charleston and Savannah is the first
comprehensive history of Charleston and Savannah in a single volume
that weaves together the influences and parallels of their
intrinsic stories. As two of the earliest English-speaking cities
founded in America, Charleston and Savannah are among the nation's
top historic sites. Their historic characters, which attract
millions of visitors each year, are each a rich blend of cultural,
environmental, and socioeconomic elements. Yet even with this
popularity, both cities now face a challenge in preserving their
authentic historic character, natural beauty, and environmental
quality. Wilson charts the ebb and flow of the progress and
development of the cities using various through lines running
within each chapter, constructing an overall character assessment
of each. Wilson charts the economic rise of these port cities,
beginning with their British foundations and transatlantic trade in
the colonies through to their twentieth-century economic declines
and resurgences. He examines the cultural and economic aspects of
their Lowcountry landscapes and their evolution as progress and
industrialization made their mark. Employing both quantitative and
qualitative methodologies in his comparisons of the two cities, he
considers their histories, natural landscapes, weather patterns,
economies, demographics, culture, architecture, city planning, and
infrastructure. While each has its own civic and cultural strengths
and weaknesses, both are positioned as historically significant
southern cities, even as they assess aspects of their problematic
pasts.
With the emphasis on small enterprises, this book provides a
comprehensive analysis of what is happening across Europe in terms
of sustainable development objectives and sustainability in the
context of tourism supply. Each contribution in this edited
collection addresses specific aspects of tourism enterprise
activity within the overall context of policy and practice aimed at
improving environmental performance. A series of broader issues are
examined such as EU environmental policy and initiatives as they
relate to tourism, social issues such as equity and employment, and
transport, followed by detailed examples of specific case studies.
Well-informed and based on current research this book is
informative and invaluable to any one studying tourism and
hospitality today, particularly those involved directly or
indirectly in the fields of policy, planning and development.
The marketing of a destination requires effective planning and
organization to engage prospective visitors. However, adequately
marketing a destination requires not only a knowledge of the
marketing channels but also an in-depth understanding of the
motives and facilitators of tourism. Strategic Perspectives in
Destination Marketing is a collection of innovative research on the
methods and applications of branding in the tourism, travel, and
hospitality industry sectors. It explores the pedagogical
applications of socio-economic, environmental, and technological
impacts of tourism through various regional-focused empirical
studies and contemporary discussions. While highlighting topics
including destination authenticity, consumer behavior, online
travel businesses, and tourism promotion, this book is ideally
designed for managers, travel agents, tourism professionals,
executives, marketing agencies, academicians, researchers, and
graduate-level students seeking current research on the
applications of branding strategies in the tourism sector.
The book offers a detailed introduction to contemporary Chinese
culture industry development. It starts with an analysis of the
historical aspects and the contextual background rooted in the
Reform & Opening-up policy. The second part discusses the
development from the perspective of reality and introduces the
different production modes for the country's most influential
culture industries, since these are a unique feature of culture
industry development in China. Lastly, the book clearly shows the
strengths and weaknesses of culture industry development in China
by comparing it with that of other countries against the backdrop
of globalization.
The fashion model's hold on popular consciousness is undeniable.
How did models emerge as such powerful icons in modern consumer
culture? This volume brings together cutting-edge articles on
fashion models, examining modelling through race, class and gender,
as well as its structure as an aesthetic marketplace within the
global fashion economy. Essays include treatments of the history of
fashion modelling, exploring how concerns about racial purity and
the idealization of light skinned black women shaped the practice
of modelling in its early years. Other essays examine how models
have come to define femininity through consumer culture. While
modelling's global nature is addressed throughout, chapters deal
specifically with model markets in Australia and Tokyo, where
nationalist concerns colour what is considered a pretty face. It
also considers how models glamorize consumption through everyday
activities, and neoliberal labour forms via reality TV. With
commentaries from industry professionals who experienced the
cultural juggernaut of the supermodels, the final essay situates
their impact within the rise of brand culture and the globalization
of fashion markets since 1990. Accessible and highly engaging,
Fashioning Models is essential reading for students and scholars of
fashion and related disciplines.
This contributed volume presents the experiences, challenges,
trends, and advances in Service Science from Japan's perspective.
As the global economy becomes more connected and competitive, many
economies depend the service sector on for growth and prosperity. A
multi-disciplinary approach to Service Science can potentially
transform service industries through research, education, and
practice. Offering a forum for best practices in Service Science
within Japan, the volume benefits its audience by sharing
viewpoints from a wide range of geographical regions and economies.
The book is organized as follows: * Foundations of Service Science
and the service industry sector * Public/Private sector
partnerships, policies, trade in services, future prospects *
Contributions from science, social science, management,
engineering, design as well as industry sector perspectives *
Road-maps, methodology, business development, strategies and
innovative models, application of information technology,
performance measures, and service system design * Education and
workforce development * Case studies from practice, research and
educational community * Future Directions in Japan This book
includes three Forewords written by key leaders in Service
Science:* Takayuki Aso (Ministry of Education, Culture, Sports,
Science & Technology in Japan) * Yasuhiro Maeda (Director,
Service Affairs Policy Division METI) * Norihisa Doi (Professor
Emeritus, Keio University and Service Science, Solutions and
Foundation Integrated Research (S3FIRE) Program Officer,
JST/RISTEX)
Indian Tourism brings together leading experts from all over the
world to assess the challenges and opportunities of the tourism
sector in India and its correlation to the country's economic
performance and prospects. Comparing current Indian tourism
practices and performance with other global destinations enables a
fascinating critical analysis of India's tourism sector in past and
future national contexts. Establishing Indian Tourism in relation
to global practices, as well as reviewing the research on the
nation's tourism industry, authors also examine tourism products
and experiences in the Indian context, including wellness tourism,
cultural tourism, rural tourism, and dark tourism. The work is
concluded by charting the way forward for Indian tourism
performance, examining issues including converging responsible
tourism with SMART destinations, climate change and India, and
making India a safe destination.
In the modern hospitality industry, it is critical to understand
travelers' needs and wants for businesses to survive and remain
competitive. Further study on understanding travelers' motivations
is essential in this field. Cases on Traveler Preferences,
Attitudes, and Behaviors: Impact in the Hospitality Industry
showcases several research-based case studies to understand
travelers' preferences, attitudes, and behaviors to illustrate
empirical methodologies in order to guide academics and
practitioners in their research endeavors. Covering key topics such
as destinations, rural areas, social impacts, and tourism
management, this reference work is ideal for industry
professionals, policymakers, researchers, academicians, scholars,
practitioners, instructors, and students.
This book includes papers presented at the 6th Arte-Polis
International Conference. The theme of the conference was
"Imagining Experiences: Creative Tourism and the Making of Place",
and the book brings together studies based on lessons-learned,
research and critical reviews related to creative tourism and
reflections on placemaking. Covering a broad range of topics,
including cultural and experiential perceptions of landscape,
sustainable design, urban and rural planning, traditional and
vernacular environment, public realm, thematic tourism, as well as
heritage preservation and management, it discusses how issues of
tourism shape our understanding of and discourse on architecture
and landscapes. The book serves as an invitation to more
participatory and polyphonic dialogues in the field of
architecture, art and planning.
Malta is the only country in the European Union, and one of only
six countries in the world, that has not had a banking crisis since
the 1970s. Despite its lack of raw materials, Malta currently has
one of the lowest rates of unemployment and inflation in the EU, as
well as a positive GDP. Yet there are only a few studies on the
development of the industry that contributes most to its economy,
the financial services industry. Drawing upon empirical findings,
archival research, and interviews, Zammit, Spiteri, and Grima fill
a major gap in the literature by delivering a study of the
development of the Maltese insurance industry. The authors collect
literature and insights from prominent figureheads in order to
outline the history of this major sector of the Maltese economy,
tracing its roots back to the earliest inhabitants of the island,
through to the expansion of its maritime trade, and working right
up to the present with the emergence of more complex and
sophisticated insurance services and products. The success of
Malta's specific risk-management practices, generally characterized
by risk-avoidance and prudence, is shown to have implications
beyond Maltese financial policy and regulatory development: it
offers concrete guidance from a small-scale "laboratory" for the
complex policy and development decisions of larger nations. This
study is of interest to students and academics of insurance, risk
management, and financial services, and it offers food for thought
and guidance to practitioners and policy makers.
This fourth volume on detox fashion focuses on case studies, which
are essential to showcase how practical applications have been
accomplished, and provide an opportunity for others to (learn about
and) adopt the best practices, challenges and practical
implications. The book consists of three core chapters: Detoxifying
the Supply Chain: Slow Production Networks in South-East European
Garment Factories; Detoxifying the Luxury and Fashion Industry: The
Case of Market-driving Brands; and Detox My Fashion under Mission
2020-Case Studies from Different Brands.
Changes within the travel industry, such as globalization,
consumerism, and advancements in technology, have transformed
travel agencies into highly competitive businesses. To remain
successful, new business approaches and models must be created in
the global tourism and hospitality industry. Travel companies
continue to expand their businesses in different countries and seek
to collaborate with international entrepreneurs, developing the
need for cross-cultural strategies and policies. As travel agencies
flourish, identifying these business practices is necessary for
these organizations to obtain a competitive management model at the
global level. The Handbook of Research on International Travel
Agency and Tour Operation Management gathers the latest
methodologies, tools, models, and theories regarding tourism
development and sustainability into one comprehensive reference
source in order to promote, manage, and maximize the profitability
potential of travel agencies and tour operation services. Featuring
research on topics such as e-marketing, medical tourism, and online
travel, this book provides travel agents, managers, industry
professionals, researchers, academics, and students with the
necessary resources to effectively develop and implement
organizational strategies and models.
The book showcases research on digital entertainment solutions in
different sectors. In recent years, digital media have evolved to
include bandwidth-rich, smart, and connected platforms accessed via
computers, tablets, smart phones, social media, and video game
consoles. The high connectivity and vast processing capacity of
these platforms have allowed for platform-agnostic, streaming,
always-on, entertainment-on-demand consumption of digital content
in a way distinct from traditional models of entertainment
consumption. Moving beyond the unilateral delivery of content, with
fixed positions of the entertainers and the entertained, digital
entertainment is now dynamically generated by users and providers,
blurring the boundary between producers and consumers of
entertainment. With the increasing accessibility of multimodal
media that surround audiences with sensory-rich information,
digital entertainment is becoming more immersive.
The marketing of tourist destinations requires continuous strategic
planning and decision making. The Branding of Tourist Destinations:
Theoretical and Empirical Insights provides researchers and
practitioners with an in-depth understanding of different tourism
products, marketing strategies and destination branding tactics, as
well as useful insights into sustainable and responsible tourism
practices.The authors present contemporary conceptual discussions
and empirical studies on several aspects of destination branding
that help contextualise the attractiveness of a range of tourist
destinations. In particular, they explore how tourism marketers,
including destination management organisations (DMOs), formulate
strategies and tactics to attract prospective visitors. This book
also sheds light on the latest industry developments in travel,
tourism, hospitality and events in different contexts around the
world, including destinations in Sweden, Portugal, Spain, Italy and
Ecuador.
Tourism marketing is a vital tool in promoting the overall health
of the global economy. This brings necessary revenue to particular
regions of the world that have limited revenue producing resources
and provides an opportunity for tourists to explore another
culture, therefore building tolerance and overall exposure to
different ways of life. Strategies for Promoting Sustainable
Hospitality and Tourism Services is a crucial scholarly source that
discusses interdisciplinary perspectives in the areas of global
tourism and highlights cultural boundaries of strategic knowledge
management through case studies. Featuring research on topics such
as consumer behavior, cultural appreciation, and global economics,
this book is ideally designed for academicians, research scholars,
marketing professionals, graduate-level students, and industry
professionals.
Africa is at a critical moment in its economic development. With
the recent decline of commodity prices, it has become apparent that
many African economies, which are resource-based, have suffered
greatly. The economies of Africa cannot be lifted up only through
programs of aid. Indigenous high-impact entrepreneurs are needed,
as they know how to best inspire, act as role models for other
Africans and serve their fellow entrepreneurs. Entrepreneurial
ventures in the financial services sector hold special importance
because of the role that they play in the entrepreneurship
ecosystem. Financial services are an essential element in powering
entrepreneurial activity beyond resource extraction, yet in most
sub-Saharan African countries, the financial services sector is
relatively nascent compared to developed markets. This book
highlights how this is beginning to change. With contributions from
leading scholars, it provides inspiring success stories of
entrepreneurial financial sector ventures that are making a lasting
contribution to the economic development of various sub-Saharan
African countries as well as helping the reader understand larger
macro-trends.
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