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Books > Business & Economics > Industry & industrial studies > Service industries

Strategic Business Models to Support Demand, Supply, and Destination Management in the Tourism and Hospitality Industry... Strategic Business Models to Support Demand, Supply, and Destination Management in the Tourism and Hospitality Industry (Hardcover)
Luisa Cagica Carvalho, Lurdes Calisto, Nuno Gustavo
R6,696 Discovery Miles 66 960 Ships in 18 - 22 working days

The international tourism industry has seen increased growth in the past few years as millions of individuals continue to travel worldwide. As one of the world's largest economic sectors, creating jobs, driving exports, and generating prosperity worldwide, hospitality and tourism management needs to continually be explored in order to update best business models and practice. Strategic Business Models to Support Demand, Supply, and Destination Management in the Tourism and Hospitality Industry is an essential reference source that emphasizes emergent and innovative aspects and new challenges and issues within the industry with a particular focus on demand, supply, and destination management. Featuring research on topics such as circular economy, consumer behavior, and social networking, this book is ideally designed for business professionals, executives, hotel managers, event coordinators, restaurateurs, travel agents, tour directors, policymakers, government officials, industry professionals, researchers, students, and academicians.

Condolence book for funeral, landscape (Hardcover) - Memory book, comments book, condolence book for funeral, remembrance,... Condolence book for funeral, landscape (Hardcover) - Memory book, comments book, condolence book for funeral, remembrance, celebration of life, in loving memory funeral guest book, memorial guest book, memorial service guest book (Hardcover)
Lulu and Bell
R768 Discovery Miles 7 680 Ships in 10 - 15 working days
Manhatten Hotels 1880-1920 (Hardcover): Jeff Hirsh Manhatten Hotels 1880-1920 (Hardcover)
Jeff Hirsh
R685 Discovery Miles 6 850 Ships in 10 - 15 working days
Wedding Planning (Hardcover): Violet Moore Wedding Planning (Hardcover)
Violet Moore
R2,609 R2,382 Discovery Miles 23 820 Save R227 (9%) Ships in 18 - 22 working days
Charleston and Savannah - The Rise, Fall, and Reinvention of Two Rival Cities (Hardcover): Thomas D. Wilson Charleston and Savannah - The Rise, Fall, and Reinvention of Two Rival Cities (Hardcover)
Thomas D. Wilson
R3,428 Discovery Miles 34 280 Ships in 18 - 22 working days

Thomas D. Wilson's Charleston and Savannah is the first comprehensive history of Charleston and Savannah in a single volume that weaves together the influences and parallels of their intrinsic stories. As two of the earliest English-speaking cities founded in America, Charleston and Savannah are among the nation's top historic sites. Their historic characters, which attract millions of visitors each year, are each a rich blend of cultural, environmental, and socioeconomic elements. Yet even with this popularity, both cities now face a challenge in preserving their authentic historic character, natural beauty, and environmental quality. Wilson charts the ebb and flow of the progress and development of the cities using various through lines running within each chapter, constructing an overall character assessment of each. Wilson charts the economic rise of these port cities, beginning with their British foundations and transatlantic trade in the colonies through to their twentieth-century economic declines and resurgences. He examines the cultural and economic aspects of their Lowcountry landscapes and their evolution as progress and industrialization made their mark. Employing both quantitative and qualitative methodologies in his comparisons of the two cities, he considers their histories, natural landscapes, weather patterns, economies, demographics, culture, architecture, city planning, and infrastructure. While each has its own civic and cultural strengths and weaknesses, both are positioned as historically significant southern cities, even as they assess aspects of their problematic pasts.

Tourism Enterprises and the Sustainability Agenda across Europe (Paperback): David Leslie Tourism Enterprises and the Sustainability Agenda across Europe (Paperback)
David Leslie
R1,668 Discovery Miles 16 680 Ships in 10 - 15 working days

With the emphasis on small enterprises, this book provides a comprehensive analysis of what is happening across Europe in terms of sustainable development objectives and sustainability in the context of tourism supply. Each contribution in this edited collection addresses specific aspects of tourism enterprise activity within the overall context of policy and practice aimed at improving environmental performance. A series of broader issues are examined such as EU environmental policy and initiatives as they relate to tourism, social issues such as equity and employment, and transport, followed by detailed examples of specific case studies. Well-informed and based on current research this book is informative and invaluable to any one studying tourism and hospitality today, particularly those involved directly or indirectly in the fields of policy, planning and development.

How to Be an Award-Winning Tour Guide (Hardcover): Jeremy Perks How to Be an Award-Winning Tour Guide (Hardcover)
Jeremy Perks; As told to Jan Barrie
R1,015 Discovery Miles 10 150 Ships in 10 - 15 working days
Strategic Perspectives in Destination Marketing (Hardcover): Mark Anthony Camilleri Strategic Perspectives in Destination Marketing (Hardcover)
Mark Anthony Camilleri
R5,356 Discovery Miles 53 560 Ships in 18 - 22 working days

The marketing of a destination requires effective planning and organization to engage prospective visitors. However, adequately marketing a destination requires not only a knowledge of the marketing channels but also an in-depth understanding of the motives and facilitators of tourism. Strategic Perspectives in Destination Marketing is a collection of innovative research on the methods and applications of branding in the tourism, travel, and hospitality industry sectors. It explores the pedagogical applications of socio-economic, environmental, and technological impacts of tourism through various regional-focused empirical studies and contemporary discussions. While highlighting topics including destination authenticity, consumer behavior, online travel businesses, and tourism promotion, this book is ideally designed for managers, travel agents, tourism professionals, executives, marketing agencies, academicians, researchers, and graduate-level students seeking current research on the applications of branding strategies in the tourism sector.

Development of China's Cultural Industry (Hardcover, 1st ed. 2019): Chang Jiang, Jialian Li, Tao Xu, Haijun Yang Development of China's Cultural Industry (Hardcover, 1st ed. 2019)
Chang Jiang, Jialian Li, Tao Xu, Haijun Yang
R2,655 Discovery Miles 26 550 Ships in 18 - 22 working days

The book offers a detailed introduction to contemporary Chinese culture industry development. It starts with an analysis of the historical aspects and the contextual background rooted in the Reform & Opening-up policy. The second part discusses the development from the perspective of reality and introduces the different production modes for the country's most influential culture industries, since these are a unique feature of culture industry development in China. Lastly, the book clearly shows the strengths and weaknesses of culture industry development in China by comparing it with that of other countries against the backdrop of globalization.

Fashioning Models - Image, Text and Industry (Hardcover, English): Joanne Entwistle, Elizabeth Wissinger Fashioning Models - Image, Text and Industry (Hardcover, English)
Joanne Entwistle, Elizabeth Wissinger
R3,666 Discovery Miles 36 660 Ships in 10 - 15 working days

The fashion model's hold on popular consciousness is undeniable. How did models emerge as such powerful icons in modern consumer culture? This volume brings together cutting-edge articles on fashion models, examining modelling through race, class and gender, as well as its structure as an aesthetic marketplace within the global fashion economy. Essays include treatments of the history of fashion modelling, exploring how concerns about racial purity and the idealization of light skinned black women shaped the practice of modelling in its early years. Other essays examine how models have come to define femininity through consumer culture. While modelling's global nature is addressed throughout, chapters deal specifically with model markets in Australia and Tokyo, where nationalist concerns colour what is considered a pretty face. It also considers how models glamorize consumption through everyday activities, and neoliberal labour forms via reality TV. With commentaries from industry professionals who experienced the cultural juggernaut of the supermodels, the final essay situates their impact within the rise of brand culture and the globalization of fashion markets since 1990. Accessible and highly engaging, Fashioning Models is essential reading for students and scholars of fashion and related disciplines.

Pouring with Heart - The Essential Magic behind the Bartenders We Love (Hardcover): Cedd Moses, Erik Cardona Pouring with Heart - The Essential Magic behind the Bartenders We Love (Hardcover)
Cedd Moses, Erik Cardona; Foreword by Dale DeGroff
R591 R545 Discovery Miles 5 450 Save R46 (8%) Ships in 18 - 22 working days
The Road to AUM - Driving Assets Under Management through Effective Marketing and Sales (Hardcover): Sandra Powers Murphy The Road to AUM - Driving Assets Under Management through Effective Marketing and Sales (Hardcover)
Sandra Powers Murphy
R635 Discovery Miles 6 350 Ships in 10 - 15 working days
Censorship, Surveillance, and Privacy - Concepts, Methodologies, Tools, and Applications, VOL 1 (Hardcover): Information Reso... Censorship, Surveillance, and Privacy - Concepts, Methodologies, Tools, and Applications, VOL 1 (Hardcover)
Information Reso Management Association
R8,942 Discovery Miles 89 420 Ships in 18 - 22 working days
Restaurant Management (Hardcover): Rodrigo Herrera Restaurant Management (Hardcover)
Rodrigo Herrera
R2,567 R2,345 Discovery Miles 23 450 Save R222 (9%) Ships in 18 - 22 working days
Global Perspectives on Service Science: Japan (Hardcover, 1st ed. 2016): Stephen K. Kwan, James C Spohrer, Yuriko Sawatani Global Perspectives on Service Science: Japan (Hardcover, 1st ed. 2016)
Stephen K. Kwan, James C Spohrer, Yuriko Sawatani
R4,276 R3,471 Discovery Miles 34 710 Save R805 (19%) Ships in 10 - 15 working days

This contributed volume presents the experiences, challenges, trends, and advances in Service Science from Japan's perspective. As the global economy becomes more connected and competitive, many economies depend the service sector on for growth and prosperity. A multi-disciplinary approach to Service Science can potentially transform service industries through research, education, and practice. Offering a forum for best practices in Service Science within Japan, the volume benefits its audience by sharing viewpoints from a wide range of geographical regions and economies. The book is organized as follows: * Foundations of Service Science and the service industry sector * Public/Private sector partnerships, policies, trade in services, future prospects * Contributions from science, social science, management, engineering, design as well as industry sector perspectives * Road-maps, methodology, business development, strategies and innovative models, application of information technology, performance measures, and service system design * Education and workforce development * Case studies from practice, research and educational community * Future Directions in Japan This book includes three Forewords written by key leaders in Service Science:* Takayuki Aso (Ministry of Education, Culture, Sports, Science & Technology in Japan) * Yasuhiro Maeda (Director, Service Affairs Policy Division METI) * Norihisa Doi (Professor Emeritus, Keio University and Service Science, Solutions and Foundation Integrated Research (S3FIRE) Program Officer, JST/RISTEX)

Indian Tourism - Diaspora Perspectives (Hardcover): Nimit Chowdhary, Suman Billa, Pinaz Tiwari Indian Tourism - Diaspora Perspectives (Hardcover)
Nimit Chowdhary, Suman Billa, Pinaz Tiwari
R2,684 Discovery Miles 26 840 Ships in 18 - 22 working days

Indian Tourism brings together leading experts from all over the world to assess the challenges and opportunities of the tourism sector in India and its correlation to the country's economic performance and prospects. Comparing current Indian tourism practices and performance with other global destinations enables a fascinating critical analysis of India's tourism sector in past and future national contexts. Establishing Indian Tourism in relation to global practices, as well as reviewing the research on the nation's tourism industry, authors also examine tourism products and experiences in the Indian context, including wellness tourism, cultural tourism, rural tourism, and dark tourism. The work is concluded by charting the way forward for Indian tourism performance, examining issues including converging responsible tourism with SMART destinations, climate change and India, and making India a safe destination.

Cases on Traveler Preferences, Attitudes, and Behaviors - Impact in the Hospitality Industry (Hardcover): Giuseppe Catenazzo Cases on Traveler Preferences, Attitudes, and Behaviors - Impact in the Hospitality Industry (Hardcover)
Giuseppe Catenazzo
R5,973 Discovery Miles 59 730 Ships in 18 - 22 working days

In the modern hospitality industry, it is critical to understand travelers' needs and wants for businesses to survive and remain competitive. Further study on understanding travelers' motivations is essential in this field. Cases on Traveler Preferences, Attitudes, and Behaviors: Impact in the Hospitality Industry showcases several research-based case studies to understand travelers' preferences, attitudes, and behaviors to illustrate empirical methodologies in order to guide academics and practitioners in their research endeavors. Covering key topics such as destinations, rural areas, social impacts, and tourism management, this reference work is ideal for industry professionals, policymakers, researchers, academicians, scholars, practitioners, instructors, and students.

Proceedings of the 6th International Conference of Arte-Polis - Imagining Experience: Creative Tourism and the Making of Place... Proceedings of the 6th International Conference of Arte-Polis - Imagining Experience: Creative Tourism and the Making of Place (Hardcover, 1st ed. 2017)
Christopher Silver, Lenia Marques, Himasari Hanan Ing, Indah Widiastuti
R5,204 Discovery Miles 52 040 Ships in 18 - 22 working days

This book includes papers presented at the 6th Arte-Polis International Conference. The theme of the conference was "Imagining Experiences: Creative Tourism and the Making of Place", and the book brings together studies based on lessons-learned, research and critical reviews related to creative tourism and reflections on placemaking. Covering a broad range of topics, including cultural and experiential perceptions of landscape, sustainable design, urban and rural planning, traditional and vernacular environment, public realm, thematic tourism, as well as heritage preservation and management, it discusses how issues of tourism shape our understanding of and discourse on architecture and landscapes. The book serves as an invitation to more participatory and polyphonic dialogues in the field of architecture, art and planning.

The Development of the Maltese Insurance Industry - A Comprehensive Study (Hardcover): Mark Laurence Zammit, Jonathan Spiteri,... The Development of the Maltese Insurance Industry - A Comprehensive Study (Hardcover)
Mark Laurence Zammit, Jonathan Spiteri, Simon Grima
R2,902 Discovery Miles 29 020 Ships in 10 - 15 working days

Malta is the only country in the European Union, and one of only six countries in the world, that has not had a banking crisis since the 1970s. Despite its lack of raw materials, Malta currently has one of the lowest rates of unemployment and inflation in the EU, as well as a positive GDP. Yet there are only a few studies on the development of the industry that contributes most to its economy, the financial services industry. Drawing upon empirical findings, archival research, and interviews, Zammit, Spiteri, and Grima fill a major gap in the literature by delivering a study of the development of the Maltese insurance industry. The authors collect literature and insights from prominent figureheads in order to outline the history of this major sector of the Maltese economy, tracing its roots back to the earliest inhabitants of the island, through to the expansion of its maritime trade, and working right up to the present with the emergence of more complex and sophisticated insurance services and products. The success of Malta's specific risk-management practices, generally characterized by risk-avoidance and prudence, is shown to have implications beyond Maltese financial policy and regulatory development: it offers concrete guidance from a small-scale "laboratory" for the complex policy and development decisions of larger nations. This study is of interest to students and academics of insurance, risk management, and financial services, and it offers food for thought and guidance to practitioners and policy makers.

Detox Fashion - Case Studies (Hardcover, 1st ed. 2018): Subramanian Senthilkannan Muthu Detox Fashion - Case Studies (Hardcover, 1st ed. 2018)
Subramanian Senthilkannan Muthu
R1,408 Discovery Miles 14 080 Ships in 18 - 22 working days

This fourth volume on detox fashion focuses on case studies, which are essential to showcase how practical applications have been accomplished, and provide an opportunity for others to (learn about and) adopt the best practices, challenges and practical implications. The book consists of three core chapters: Detoxifying the Supply Chain: Slow Production Networks in South-East European Garment Factories; Detoxifying the Luxury and Fashion Industry: The Case of Market-driving Brands; and Detox My Fashion under Mission 2020-Case Studies from Different Brands.

Handbook of Research on International Travel Agency and Tour Operation Management (Hardcover): Mohinder Chand Dhiman, Vinay... Handbook of Research on International Travel Agency and Tour Operation Management (Hardcover)
Mohinder Chand Dhiman, Vinay Chauhan
R7,058 Discovery Miles 70 580 Ships in 18 - 22 working days

Changes within the travel industry, such as globalization, consumerism, and advancements in technology, have transformed travel agencies into highly competitive businesses. To remain successful, new business approaches and models must be created in the global tourism and hospitality industry. Travel companies continue to expand their businesses in different countries and seek to collaborate with international entrepreneurs, developing the need for cross-cultural strategies and policies. As travel agencies flourish, identifying these business practices is necessary for these organizations to obtain a competitive management model at the global level. The Handbook of Research on International Travel Agency and Tour Operation Management gathers the latest methodologies, tools, models, and theories regarding tourism development and sustainability into one comprehensive reference source in order to promote, manage, and maximize the profitability potential of travel agencies and tour operation services. Featuring research on topics such as e-marketing, medical tourism, and online travel, this book provides travel agents, managers, industry professionals, researchers, academics, and students with the necessary resources to effectively develop and implement organizational strategies and models.

Digital Entertainment as Next Evolution in Service Sector - Emerging Digital Solutions in Reshaping Different Industries... Digital Entertainment as Next Evolution in Service Sector - Emerging Digital Solutions in Reshaping Different Industries (Hardcover, 1st ed. 2023)
Subhankar Das, Saikat Gochhait
R4,299 Discovery Miles 42 990 Ships in 10 - 15 working days

The book showcases research on digital entertainment solutions in different sectors. In recent years, digital media have evolved to include bandwidth-rich, smart, and connected platforms accessed via computers, tablets, smart phones, social media, and video game consoles. The high connectivity and vast processing capacity of these platforms have allowed for platform-agnostic, streaming, always-on, entertainment-on-demand consumption of digital content in a way distinct from traditional models of entertainment consumption. Moving beyond the unilateral delivery of content, with fixed positions of the entertainers and the entertained, digital entertainment is now dynamically generated by users and providers, blurring the boundary between producers and consumers of entertainment. With the increasing accessibility of multimodal media that surround audiences with sensory-rich information, digital entertainment is becoming more immersive.

The Branding of Tourist Destinations - Theoretical and Empirical Insights (Hardcover): Mark Anthony Camilleri The Branding of Tourist Destinations - Theoretical and Empirical Insights (Hardcover)
Mark Anthony Camilleri
R2,729 Discovery Miles 27 290 Ships in 10 - 15 working days

The marketing of tourist destinations requires continuous strategic planning and decision making. The Branding of Tourist Destinations: Theoretical and Empirical Insights provides researchers and practitioners with an in-depth understanding of different tourism products, marketing strategies and destination branding tactics, as well as useful insights into sustainable and responsible tourism practices.The authors present contemporary conceptual discussions and empirical studies on several aspects of destination branding that help contextualise the attractiveness of a range of tourist destinations. In particular, they explore how tourism marketers, including destination management organisations (DMOs), formulate strategies and tactics to attract prospective visitors. This book also sheds light on the latest industry developments in travel, tourism, hospitality and events in different contexts around the world, including destinations in Sweden, Portugal, Spain, Italy and Ecuador.

Strategies for Promoting Sustainable Hospitality and Tourism Services (Hardcover): Maximiliano Emanuel Korstanje, Babu George,... Strategies for Promoting Sustainable Hospitality and Tourism Services (Hardcover)
Maximiliano Emanuel Korstanje, Babu George, Alexandru-Mircea Nedelea
R5,387 Discovery Miles 53 870 Ships in 18 - 22 working days

Tourism marketing is a vital tool in promoting the overall health of the global economy. This brings necessary revenue to particular regions of the world that have limited revenue producing resources and provides an opportunity for tourists to explore another culture, therefore building tolerance and overall exposure to different ways of life. Strategies for Promoting Sustainable Hospitality and Tourism Services is a crucial scholarly source that discusses interdisciplinary perspectives in the areas of global tourism and highlights cultural boundaries of strategic knowledge management through case studies. Featuring research on topics such as consumer behavior, cultural appreciation, and global economics, this book is ideally designed for academicians, research scholars, marketing professionals, graduate-level students, and industry professionals.

Developing Africa's Financial Services - The Importance of High-Impact Entrepreneurship (Hardcover): Dana T. Redford Developing Africa's Financial Services - The Importance of High-Impact Entrepreneurship (Hardcover)
Dana T. Redford
R2,838 Discovery Miles 28 380 Ships in 18 - 22 working days

Africa is at a critical moment in its economic development. With the recent decline of commodity prices, it has become apparent that many African economies, which are resource-based, have suffered greatly. The economies of Africa cannot be lifted up only through programs of aid. Indigenous high-impact entrepreneurs are needed, as they know how to best inspire, act as role models for other Africans and serve their fellow entrepreneurs. Entrepreneurial ventures in the financial services sector hold special importance because of the role that they play in the entrepreneurship ecosystem. Financial services are an essential element in powering entrepreneurial activity beyond resource extraction, yet in most sub-Saharan African countries, the financial services sector is relatively nascent compared to developed markets. This book highlights how this is beginning to change. With contributions from leading scholars, it provides inspiring success stories of entrepreneurial financial sector ventures that are making a lasting contribution to the economic development of various sub-Saharan African countries as well as helping the reader understand larger macro-trends.

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