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Books > Business & Economics > Industry & industrial studies > Service industries

Mrs. & Mrs. Guest Book (Hardcover): Something Blue Guest Books Mrs. & Mrs. Guest Book (Hardcover)
Something Blue Guest Books
R1,207 Discovery Miles 12 070 Ships in 18 - 22 working days
Income and Inequality - The Role of the Service Sector in the Changing Distribution of Income (Hardcover, New): Cathy Kassab Income and Inequality - The Role of the Service Sector in the Changing Distribution of Income (Hardcover, New)
Cathy Kassab
R2,216 R2,047 Discovery Miles 20 470 Save R169 (8%) Ships in 10 - 15 working days

The United States is becoming an information-based, service economy with fewer middle-income jobs than in an industrial economy. How does increasing service sector employment affect community income and thus social well-being? This well-documented study assesses the impact of changing levels of employment in the service and manufacturing sectors on the level and distribution of community income. The study includes both analyses of low-wage and high-wage service and manufacturing sectors and analyses of major segments of the service sector, including business services and retail trade. Measures of social well-being include changes in community aggregate income, aggregate wages and salaries, distribution of income within the community, and the community's position in the regional hierarchy. Particular attention is given to differences in impact on rural and urban communities. The book will be of interest to those concerned with rural economic development and issues related to inequality and economic and industrial change.

Handbook of Research on Socio-Economic Impacts of Religious Tourism and Pilgrimage (Hardcover): Jose Alvarez-Garcia, Maria De... Handbook of Research on Socio-Economic Impacts of Religious Tourism and Pilgrimage (Hardcover)
Jose Alvarez-Garcia, Maria De La Cruz Del Rio Rama, Martin Gomez-Ullate Garcia De Leon
R7,097 Discovery Miles 70 970 Ships in 18 - 22 working days

Religious studies and research have gained a lot of interest and attention from researchers, policy makers, and practitioners over the last few years, but the socio-economic impacts have not been explored. Taking into account the profound economic impact the tourism and hospitality industries can have on regions and cities around the world, further research in this area is critical to analyze the extent of such impact and the ramifications that are associated with it. The Handbook of Research on Socio-Economic Impacts of Religious Tourism and Pilgrimage is a pivotal reference source that provides vital research on the social and economic factors in faith-based journeys. While highlighting topics such as tourist spending, spiritual tourism, and local development, this publication explores religious tourism in the middle age, as well as the methods of modern religious tourism. This book is ideally designed for business managers, cultural preservationists, academicians, business professionals, entrepreneurs, and upper-level students seeking current research on religious tourism and its socio-economic impacts.

Events MISmanagement - Learning from failure (Hardcover): Tim Brown, Phil Higson, Lindsey Gaston Events MISmanagement - Learning from failure (Hardcover)
Tim Brown, Phil Higson, Lindsey Gaston
R3,134 Discovery Miles 31 340 Ships in 10 - 15 working days

Events MISmanagement is unique text as it looks at events from a very different perspective - that of how and why events fail and what can be learnt from this in both a practical and academic perspective. Using a wealth of international case studies and examples, the text examines: * Why events fail * What can we learn from event failure * How we can improve practice through learning about event failure * How events can be safer / risk adverse * How to reduce the chance of events failing * A wide range of international examples appealing to a wider audience Each chapter is designed to explore different aspects of how and why events fail and what we can learn from these. Many events fail due to poor planning or human failure and this new text is aimed at understanding how to overcome these issues or reduce the likelihood of failure in the future. The volume provides a case study approach to the event planning process with the cases illustrating how core planning theory and concepts fails to emerge in practice and why. This provides a consistent thread throughout the entire text to link each chapter succinctly.

Contemporary Trends in Accounting, Finance and Financial Institutions - Proceedings from the International Conference on... Contemporary Trends in Accounting, Finance and Financial Institutions - Proceedings from the International Conference on Accounting, Finance and Financial Institutions (ICAFFI), Poznan 2016 (Hardcover, 1st ed. 2018)
Taufiq Choudhry, Jacek Mizerka
R2,646 Discovery Miles 26 460 Ships in 18 - 22 working days

This book gathers the proceedings of the ICAFFI International Conference on Accounting, Finance and Financial Institutions. The main topics addressed include: corporate finance, financial markets and asset pricing, empirical finance, taxation, financial risk management, international finance, financial econometrics, financial reporting and accounting standards, managerial accounting, measuring financial performance, accounting information systems, and current issues in accounting and finance in emerging and other markets. Presenting both cutting-edge research and a broad set of methods, and combining practical and theoretical perspectives, the book offers a valuable resource for researchers, practitioners and regulators alike.

Holiday Makers - Understanding the impact of leisure and travel (Paperback, New Ed): Jost Krippendorf Holiday Makers - Understanding the impact of leisure and travel (Paperback, New Ed)
Jost Krippendorf
R1,770 Discovery Miles 17 700 Ships in 9 - 17 working days

The Holiday Makers is thought-provoking and profound in its analysis of the present and future patterns of work and leisure. The author analyses the different forms of tourism, examines the effects on the indigenous countries and their people, and outlines positive steps to reconcile people's holiday requirements with the world's economic and social structures.

Housekeeping Management (Hardcover): Alvaro Leone Housekeeping Management (Hardcover)
Alvaro Leone
R2,524 R2,307 Discovery Miles 23 070 Save R217 (9%) Ships in 18 - 22 working days
Impacts, Challenges, and Policy Responses to Overtourism (Hardcover): Claudia Ribeiro De Almeida, Alfred Quintano, Moises... Impacts, Challenges, and Policy Responses to Overtourism (Hardcover)
Claudia Ribeiro De Almeida, Alfred Quintano, Moises Simancas, Raquel Huete, Zelia Breda
R7,723 Discovery Miles 77 230 Ships in 18 - 22 working days

In recent years, the increasing number of tourists traveling to specific urban and resort destinations has caused challenges for the effective management of tourism in these areas, with a resulting negative impact on towns, cities, and host communities. Such issues have included placing undue pressure on infrastructure; destruction of the physical, economic, and socio-cultural environment; and affecting the quality of residents' daily lives by impacting their mobility and, in some cases, the price and rent of resident accommodation, goods, and services. To achieve a certain level of balance between the interests of local residents and visitors, new regulatory measures and legislation in high tourism areas must be discussed. Impacts, Challenges, and Policy Responses to Overtourism is a collection of innovative research on best practices and legislation solutions for the management of tourism destinations suffering from overtourism, tourismophobia, or antitourism movement issues. While highlighting topics including overcrowding, social displacement, and tourism management, this book is ideally designed for local government officials, policymakers, lawmakers, researchers, entrepreneurs, industry professionals, travel agencies, hotels, academicians, and students seeking current innovative empirical research on destination-management practices and application techniques.

Services Marketing Cases in Emerging Markets - An Asian Perspective (Hardcover, 1st ed. 2017): Sanjit Kumar Roy, Dilip S.... Services Marketing Cases in Emerging Markets - An Asian Perspective (Hardcover, 1st ed. 2017)
Sanjit Kumar Roy, Dilip S. Mutum, Bang Nguyen
R2,322 Discovery Miles 23 220 Ships in 10 - 15 working days

This casebook provides students and academics in business management and marketing with a collection of case studies on services marketing and service operations in emerging economies. It explores current issues and practices in Asia, across different areas, countries, commercial and non-commercial sectors. This book is important and timely in providing a framework for instructors, researchers, and students to understand the service dynamics occurring in these countries. It serves as an invaluable resource for marketing and business management students requiring insights into the operationalization of services across different geographical areas in Asia. Students will find it interesting to compare and contrast different markets covering important aspects related to services.

The Traveling Economist - Using Economics to Think about What Makes Us All So Different and the Same (Hardcover): Todd A. Knoop The Traveling Economist - Using Economics to Think about What Makes Us All So Different and the Same (Hardcover)
Todd A. Knoop
R1,953 R1,751 Discovery Miles 17 510 Save R202 (10%) Ships in 10 - 15 working days

This fascinating book introduces travelers—of the body or the mind—to a few simple economic concepts that will help them to think differently and more deeply about the differences between the people and the places they visit during their journeys. The principles and mechanics of economics are firmly rooted in everything around us, in our home country as well as in every nation and culture around the world. Having a basic grasp of economics can help all travelers to think more carefully about why things work differently in different places. Armed with this knowledge, readers will be equipped to better appreciate—and learn from—the beauty and complexity of the world around us. The Traveling Economist: Using Economics to Think about What Makes Us All So Different and the Same illustrates important economic concepts that every traveler and world citizen should understand. Employing clear, jargon-free explanations and illustrated with real-life examples, Knoop uniquely focuses on the interplay between travel and economics. He uses our shared travel experiences to illustrate exactly how economic thinking supplies such a powerful framework for understanding the world around us. More than simply explaining economics through travel experiences, this book enables adventurers who desperately want to avoid being tourists—i.e., people who travel to see what they know is there—to become explorers: those who learn each and every day from what they witness.

The Right to Privacy (Hardcover): Samuel D. Warren, Louis D. Brandeis The Right to Privacy (Hardcover)
Samuel D. Warren, Louis D. Brandeis; Foreword by Steven Alan Childress
R540 Discovery Miles 5 400 Ships in 18 - 22 working days
Sustenance and Development of Tourism Industry (Hardcover): Donald Peterson Sustenance and Development of Tourism Industry (Hardcover)
Donald Peterson
R2,124 Discovery Miles 21 240 Ships in 10 - 15 working days
Sustainability in the Hospitality Industry (Paperback): William R. Knapp Sustainability in the Hospitality Industry (Paperback)
William R. Knapp
R3,187 R2,750 Discovery Miles 27 500 Save R437 (14%) Ships in 10 - 15 working days

Sustainability in the Hospitality Industry equips future hospitality and tourism managers with the skills and knowledge they need to create systems and cultures within their organizations that address the growing demand for sustainability. The text helps students recognize and embrace the opportunity to become leaders in sustainability and help set the standards for other industry professionals to adopt. Opening chapters provide readers with an overview of the breadth of sustainability in the hospitality industry, as well as current sustainable trends and practices. Additional chapters cover sustainability in the foodservice and lodging industries, tourism, and supply chains. Students learn strategies for sustainable beverage production, personnel management, marketing, and finance. The text expands its coverage to also address casino, cruise ship, and sport and entertainment venue management. The closing chapter summarizes the various strategies and concerns addressed throughout the book. To enrich the student learning experience, each chapter includes learning objectives, an introduction, a chapter summary, key terms, discussion questions, and an industry spotlight, which demonstrates how various companies around the world have implemented a variety of sustainable practices. Sustainability in the Hospitality Industry is well suited for undergraduate and graduate-level courses in hospitality and tourism management.

Digital Marketing and Social Media Strategies for Tourism and Hospitality Organizations (Hardcover): Ahmet Ozturk, Murat Hancer Digital Marketing and Social Media Strategies for Tourism and Hospitality Organizations (Hardcover)
Ahmet Ozturk, Murat Hancer
R3,125 Discovery Miles 31 250 Ships in 10 - 15 working days

* Explores the most effective digital marketing strategies and campaigns * Investigates the current status of digital marketing and social media utilization by both travellers and service providers * Provides a view to the future of future digital marketing and social media research trends Digital marketing and online social media platforms have become the cornerstones to the success of places and accommodation. This edited volume investigates the current status of digital marketing and social media utilization by both travellers and service providers and explores future digital marketing and social media research trends. Part of the Advances in Tourism Marketing Series - a series of cutting-edge research-informed edited books that introduce the reader to a range of contemporary marketing phenomena in the domain of travel and tourism. Series editors: Alan Fyall, UCF, USA, Metin Kozak, Dokuz Eylul University, Turkey and Antonia Correia, Universidade do Algarve, Portugal.

Researching Tourism, Leisure and Hospitality for Dissertations and Theses (Hardcover, 2nd New edition): Peter Mason Researching Tourism, Leisure and Hospitality for Dissertations and Theses (Hardcover, 2nd New edition)
Peter Mason
R3,134 Discovery Miles 31 340 Ships in 10 - 15 working days

Writing a dissertation can be a daunting topic - Researching Tourism, Leisure and Hospitality for Dissertations and Theses 2nd edn is a unique text that takes away the stress, worry and confusion by providing a step-by-step, user friendly guide to all you need to know to successfully research and compile your dissertation or thesis. Now in its second edition, this bestselling text has been fully revised and updated, and now includes two new chapters looking at conducting mixed methods research, as well as analysing mixed methods research. * Clearly links research processes with the presentation of these in the writing of dissertations and theses. * Draws on the work of undergraduate, postgraduate and PhD students the author has supervised, over 30 years to provide examples of dissertation/theses material. * Uses case studies/examples based on the author's own peer reviewed research. * Written in an accessible style. * Presents tried and tested student activities. It provides a discussion of research approaches, looking at key differences and similarities. A critical evaluation of these different approaches is provided and, importantly, a discussion on selecting the appropriate approach(es) for your dissertation. It takes the reader from the initial idea and topics, through the literature review, methodology, presenting and analysing results and successfully making conclusions. Unlike other texts available, this book includes case studies based on the author's own research, as well as students' work, to demonstrate different research approaches and techniques, providing an opportunity for criticism and a discussion on 'learning from mistakes.' A must-have text for all students on how best to conduct research, compile your findings and to present them in the resulting dissertation.

Events Management - Principles and Practice (Hardcover, 4th New edition): Razaq Raj, Tahir Rashid Events Management - Principles and Practice (Hardcover, 4th New edition)
Razaq Raj, Tahir Rashid
R3,145 Discovery Miles 31 450 Ships in 10 - 15 working days

Now in its Fourth Edition, this bestselling key text has been fully revised and updated and includes two new chapters on Evaluation and Impact of Events and The Future of the Events Industry. Packed with case studies, both in-text and online, Events Management: Principles and Practice takes the reader through the whole process of events management looking at the following key areas: * Concepts and Management: including entrepreneurship and human resource issues * Finance and Law: including costing, project management and risk management * Marketing and Media: including social media, multimedia technology, sponsorship and PR * Preparation and Operation: including logistics, design, crowd control and conventions * Events and Beyond: including sustainability, impacts, legacies and issues for the future of events Each of the five parts take the reader through a complete journey looking at key theories, current issues and concerns and uses international case studies to consolidate the learning. A must-have text for all students of events management.

Virus Outbreaks and Tourism Mobility - Strategies to Counter Global Health Hazards (Hardcover): Sharad Kumar Kulshreshtha Virus Outbreaks and Tourism Mobility - Strategies to Counter Global Health Hazards (Hardcover)
Sharad Kumar Kulshreshtha
R2,691 Discovery Miles 26 910 Ships in 18 - 22 working days

The rapid growth and development of global transportation and communication technology systems are some key 21st century drivers, which provide faster, more accessible inter-continental connectivity, continuity, convergence and collaboration to create billions of opportunities for global citizens. Through this tourism has become one of the world's most vital, vibrant, volatile and value-oriented service industries. However, sometimes this mobility may be a great cause of unprecedented pandemics. Recent extensive viral outbreaks such as Zika, Ebola, Swine Flu and the global spanning COVID-19 pandemic have had a momentary disruptive impact of the mobility of tourists and devastated the tourism industry to continue operating. Virus Outbreaks and Tourism Mobility: Strategies to Counter Global Health Hazards uses innovative and cutting-edge research to map out the background and impacts of national, regional and international viral outbreaks. With case studies exploring the strategic responses and management of these crises, with perspectives offered on local economies, tourist destinations or the transport and aviation services, this study focuses on illuminating new viewpoints to help build effective strategic responses to global health hazards.

Lighthouse Guest/Visitors Book - Visitor Comments Section (Hardcover): Angelis Publications Lighthouse Guest/Visitors Book - Visitor Comments Section (Hardcover)
Angelis Publications
R537 R501 Discovery Miles 5 010 Save R36 (7%) Ships in 18 - 22 working days
Why? - Because You Get Paid to Smile and Serve (Hardcover): Martha Humler Why? - Because You Get Paid to Smile and Serve (Hardcover)
Martha Humler
R816 Discovery Miles 8 160 Ships in 18 - 22 working days
Effective Physical Security (Paperback, 4th edition): Lawrence Fennelly Effective Physical Security (Paperback, 4th edition)
Lawrence Fennelly
R1,317 Discovery Miles 13 170 Ships in 10 - 15 working days

"Effective Physical Security, " Fourth Edition is a best-practices compendium that details the essential elements to physical security protection. The book contains completely updated sections that have been carefully selected from the authors work that set the standard: "Handbook of Loss Prevention and Crime Prevention, " Fifth Edition.

Designed for easy reference, "Effective Physical Security" contains important coverage of environmental design, security surveys, locks, lighting, and CCTV as well as new chapters covering the latest in the ISO standards for Risk Assessmentand Risk Management, physical security planning, network systems infrastructure, and environmental design. This new edition continues to serve as a valuable reference for experienced security practitioners as well as students in undergraduate and graduate security programs.
Required reading for the ASIS Physical Security Professional Certification (PSP) and recommended reading for the CPP certification Provides detailed coverage of Physical Security in an easily accessible reference format with content divided into three major parts: Design, Equipment, and Operations Each chapter is written by a recognized expert security specialist "

Feasible Management of Archaeological Heritage Sites Open to Tourism (Hardcover, 1st ed. 2019): Douglas C. Comer, Annemarie... Feasible Management of Archaeological Heritage Sites Open to Tourism (Hardcover, 1st ed. 2019)
Douglas C. Comer, Annemarie Willems
R3,334 Discovery Miles 33 340 Ships in 18 - 22 working days

Archaeological sites opened to the public, and especially those highly photogenic sites that have achieved iconic status, are often major tourist attractions. By opening an archaeological site to tourism, threats and opportunities will emerge.The threats are to the archaeological record, the pre-historic or historic materials in context at the site that can provide facts about human history and the human relationship to the environment. The opportunities are to share what can be learned at archaeological sites and how it can be learned. The latter is important because doing so can build a public constituency for archaeology that appreciates and will support the potential of archaeology to contribute to conversations about contemporary issues, such as the root causes and possible solutions to conflict among humans and the social implications of environmental degradation. In this volume we will consider factors that render effective management of archaeological sites open to the public feasible, and therefore sustainable. We approach this in two ways: The first is by presenting some promising ways to assess and enhance the feasibility of establishing effective management. Assessing feasibility involves examining tourism potential, which must consider the demographic sectors from which visitors to the site are drawn or might be in the future, identifying preservation issues associated with hosting visitors from the various demographic sectors, and the possibility and means by which local communities might be engaged in identifying issues and generating long-term support for effective management. The second part of the book will provide brief case studies of places and ways in which the feasibility of sustainable management has been improved.

British and American Manufacturing Productivity - A Comparison and Interpretation (Hardcover, New edition): Marvin Frankel British and American Manufacturing Productivity - A Comparison and Interpretation (Hardcover, New edition)
Marvin Frankel
R2,212 R2,043 Discovery Miles 20 430 Save R169 (8%) Ships in 10 - 15 working days

This study is a comparison of postwar productivity data for 34 British and American manufacturing industries. It examines statistical relationships between observed productivity differences and other variables, interpreting the relative influence of these factors on productivity.

Fashioning Fat - Inside Plus-Size Modeling (Hardcover): Amanda M. Czerniawski Fashioning Fat - Inside Plus-Size Modeling (Hardcover)
Amanda M. Czerniawski
R2,855 Discovery Miles 28 550 Ships in 18 - 22 working days

For two and a half years, Amanda Czerniawski was a sociologist turned plus-size model. Journeying into a world where, as a size 10, she was not considered an average body type, but rather, for the fashion industry, "plus-sized," Czerniawski studied the standards of work and image production in the plus-sized model industry. Fashioning Fat takes us through a model's day-to-day activities, first at open calls at modeling agencies and then through the fashion shows and photo shoots. Czerniawski also interviewed 35 plus-size models about their lives in the world of fashion, bringing to life the strange contradictions of being an object of non-idealized beauty. Fashioning Fat shows us that the mission of many of these models is to challenge our standards of beauty that privilege the thin body; they show us that fat can be sexy. Many plus-size models do often succeed in overcoming years of self-loathing and shame over their bodies, yet, as Czerniawski shows, these women are not the ones in charge of beauty's construction or dissemination. At the corporate level, the fashion industry perpetuates their objectification. Plus-size models must conform to an image created by fashion's tastemakers, as their bodies must fit within narrowly defined parameters of size and shape--an experience not too different from that of straight-sized models. Ultimately, plus-size models find that they are still molding their bodies to fit an image instead of molding an image of beauty to fit their bodies. A much-needed behind-the-scenes look at this growing industry, Fashioning Fat is a fascinating, unique, and important contribution to our understanding of beauty.

Free Stylin' - How Hip Hop Changed the Fashion Industry (Hardcover): Elena Romero Free Stylin' - How Hip Hop Changed the Fashion Industry (Hardcover)
Elena Romero
R1,737 Discovery Miles 17 370 Ships in 10 - 15 working days

This book sources interviews with scholars, urban designers, music experts, financial analysts, retailers, and hip hop celebrities to chronicle the compelling story of how hip hop transformed the fashion world and exploded into a $3 billion clothing industry. For years, designers and manufacturers took cues from the streets to enhance their clothing lines, but before the 1980s the urban consumer was never recognized as a viable demographic. In a push to appeal to young customers, the fashion industry began hiring and backing talented African American designers and entrepreneurs. This seemingly unconventional union made business sense: seasoned fashion executives brought proven track records, while aspiring designers provided street credibility and a fresh perspective on design. The end result: a multi-billion dollar industry. This book traces the fascinating unfolding of hip hop fashion from its roots to the present day. It explores how hip hop transitioned from "the hood" to the runway; how race, ethnicity, and culture played into commercialism; how celebrities impacted the fashion industry; and what ultimately led major department stores to jump on the urban bandwagon. Utilizing the author's journalistic lens and based upon interviews with urban fashion designers, entrepreneurs, fashion veterans, trend forecasters, and hip hop celebrities, each chapter is akin to an oral history that provides not just facts but also invaluable analysis and historical perspective. A foreword by Daymond John, cofounder of FUBU, star of ABC's The Shark Tank, and author of The Display of Power and The Brand Within A chronology of 20th-century fashion styles as well as urban fashion from the late 1970s to present Many photographs of pioneering urban designers, hip hop fashion trends, hip hop celebrities, and more A multicultural bibliography containing significant materials from the fields of history, music, culture, and fashion

Quest for the Golden Circle - The Four Corners and the Metropolitan West, 1945-1970 (Paperback): Arthur R G omez Quest for the Golden Circle - The Four Corners and the Metropolitan West, 1945-1970 (Paperback)
Arthur R G omez
R915 Discovery Miles 9 150 Ships in 18 - 22 working days

Until World War II, the Four Corners Region--where New Mexico, Colorado, Utah, and Arizona meet--was a collection of isolated rural towns. In the postwar baby boom era, however, small communities like Farmington, New Mexico, became bustling municipalities with rapidly expanding economies. In "Quest for the Golden Circle," Arthur Gomez traces the development of the Four Corners' two industries, mining and tourism, to discover how each contributed to the economic and urban transformation of this region during the 1950s and 1960s.

Focusing on four cities--Durango, Colorado; Moab, Utah; Flagstaff, Arizona; and Farmington, New Mexico--Gomez chronicles how these towns played key roles in the West's dramatic postwar expansion. Cities such as Denver, Albuquerque, Phoenix, Tucson, El Paso, and Salt Lake City all grew through use of the abundant petroleum, uranium, natural gas, timber, and other natural resources extracted from the Four Corners region.

But the energy boom in these towns was not to last. With the arrival of foreign oil bringing economic growth to a halt in the early 1970s, town leaders turned again to the land to stimulate their economy. This time, the resource was a seemingly inexhaustible one-tourism. Gmez examines how business-minded citizens marketed the area's scenic wonders and established the entire region as a tourist destination. Their efforts were further assisted by the selection of stunning federal lands--Mesa Verde, Grand Canyon, and Arches National Parks--as treasures protected and promoted by the National Park Service.

Both mining and tourism, however, were beset by complex new problems and issues. Extensive highways, for instance, were planned to bisect a Navajo reservation. As Gmez illustrates, the growing cities in the Four Corners region felt tremendous competing pressures between outside business powers and local needs as their extractive economy boomed and busted and as they then struggled to attract tourism dollars. In addition, he highlights the prominent roles played by federal agencies like the Atomic Energy Commission and the National Park Service in shaping regional destiny.

An outstanding analysis of the complexities of postwar development, "Quest for the Golden Circle" successfully illuminates the history of one region within the larger story of the modern American West.


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