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Books > Business & Economics > Industry & industrial studies > Service industries

Handbook of Research on Holistic Optimization Techniques in the Hospitality, Tourism and Travel Industry (Hardcover): Pandian... Handbook of Research on Holistic Optimization Techniques in the Hospitality, Tourism and Travel Industry (Hardcover)
Pandian Vasant, Kalaivanthan M.
R6,481 Discovery Miles 64 810 Ships in 10 - 15 working days

The application of holistic optimization methods in the tourism, travel, and hospitality industry has improved customer service and business strategies within the field. By utilizing new technologies and optimization techniques, it is becoming easier to troubleshoot problematic areas within the travel industry. The Handbook of Research on Holistic Optimization Techniques in the Hospitality, Tourism, and Travel Industry features innovative technologies being utilized in the management of hotels and tourist attractions. Highlighting empirical research on the optimization of the travel and hospitality industry through the use of algorithms and information technology, this book is a critical reference source for managers, decision makers, executives, tourists, agents, researchers, economists, and hotel staff members.

Guest Book By The Beach (Hardcover): Create Publication Guest Book By The Beach (Hardcover)
Create Publication
R604 Discovery Miles 6 040 Ships in 12 - 19 working days
Pink baby shower guest book (Hardcover) - Baby shower guest book, celebrations decor, memory book, baby shower guest book,... Pink baby shower guest book (Hardcover) - Baby shower guest book, celebrations decor, memory book, baby shower guest book, celebration message log book, celebration guestbook, celebration parties, message log keepsake; girls baby shower guest book; girls guest book (Hardcover)
Lulu and Bell
R592 Discovery Miles 5 920 Ships in 12 - 19 working days
Skytop Lodge (Hardcover): Claire Gierwatowski Skytop Lodge (Hardcover)
Claire Gierwatowski; As told to Skytop Lodge
R781 R686 Discovery Miles 6 860 Save R95 (12%) Ships in 10 - 15 working days
Technology-Driven Sustainability - Innovation in the Fashion Supply Chain (Hardcover, 1st ed. 2020): Gianpaolo Vignali, Louise... Technology-Driven Sustainability - Innovation in the Fashion Supply Chain (Hardcover, 1st ed. 2020)
Gianpaolo Vignali, Louise F. Reid, Daniella Ryding, Claudia E. Henninger
R5,107 Discovery Miles 51 070 Ships in 10 - 15 working days

This book provides a critical overview of technologies that are used within the fashion industry and supply chain, with a special emphasis on how they engender sustainability and the circular economy. The chapters present contemporary case studies alongside new research on technologies such as 3D printing, 3D scanning and recycling technology to assess the effect they will have on the future of fashion and its global supply chain.

Vicious Games - Capitalism and Gambling (Hardcover): Rebecca Cassidy Vicious Games - Capitalism and Gambling (Hardcover)
Rebecca Cassidy
R2,683 Discovery Miles 26 830 Ships in 10 - 15 working days

Gambling is everywhere, on our TVs and phones, on billboards on our streets, and emblazoned across the chests of idolised sports stars. Why has gambling suddenly expanded? How was it transformed from a criminal activity to a respectable business run by multinational corporations listed on international stock markets? And who are the winners and losers created by this transformation? Vicious Games is based on field research with the people who produce, shape and consume gambling. Rebecca Cassidy explores the gambling industry's affinity with capitalism and the free market and how the UK has led the way in exporting 'light touch' regulation and 'responsible gambling' around the world. She reveals how the industry extracts wealth from some of our poorest communities, and examines the adverse health effects on those battling gambling addiction. The gambling industry has become increasingly profitable and influential, emboldened by thirty years of supportive government policies and boosted by unnatural profits. Through an anthropological excavation, Vicious Games opens up this process, with the intention of creating alternative, more equitable futures.

Fashion Supply Chain Management in Asia: Concepts, Models, and Cases (Hardcover, 1st ed. 2019): Bin Shen, Qingliang Gu, Yixiong... Fashion Supply Chain Management in Asia: Concepts, Models, and Cases (Hardcover, 1st ed. 2019)
Bin Shen, Qingliang Gu, Yixiong Yang
R3,611 Discovery Miles 36 110 Ships in 10 - 15 working days

This book serves as a comprehensive guide to understanding the theories and applications in managing the Asian fashion supply chain, presenting both quantitative and exploratory studies. Providing academicians and practitioners insights into the latest developments and models, it also offers diverse perspectives on areas like strategic sourcing, quick response strategies, and other essential parts of the supply chain.

Women as Producers and Consumers of Tourism in Developing Regions (Hardcover, New): Yorghos Apostolopoulos, Sevil F. Soenmez,... Women as Producers and Consumers of Tourism in Developing Regions (Hardcover, New)
Yorghos Apostolopoulos, Sevil F. Soenmez, Dallen J. Timothy
R3,826 Discovery Miles 38 260 Ships in 10 - 15 working days

Tourism has become the world's largest industry, according to the World Tourism Organization; no surprise when one considers that it incorporates the world's oldest profession. In some developing regions, such as the Caribbean or the South Pacific, tourism is the primary sector in which significant economic growth takes place. In other regions, including areas of Latin America, Africa, the Middle East, and formerly communist eastern Europe, tourism is just beginning to take off. In all of these areas, tourisM's impact has been decidedly mixed. Nowhere is this more visible than in the context of women's roles in tourism. The contributors demonstrate the many ways in which gender determines the roles they play as both tourists and providers of tourism as product and service. A valuable contribution to tourism studies, women's studies, and the literature of economic development.

The premises of this unique collection of research are that women's roles in tourism are gendered, just as are their other roles in gendered societies; that tourism affects women differently than it affects men; and that women themselves are affected in different ways by tourism depending on such factors as race, region, and class (leisured consumer vs. working producer, or guest vs. host). The contributors cover theoretical perspectives, including those provided by feminists and economic development analysts; women's roles in tourism in the mature industries of the Caribbean, Southeast Asia, and the South Pacific; women's roles in the less-developed tourist destinations of the Middle East, Latin America, Africa, and eastern Europe; and implications for the future of economic development policy and of gender relations in tourism.

Guest book for baby shower guest book (Hardcover) - Baby shower guest book, celebrations decor, memory book, baby shower guest... Guest book for baby shower guest book (Hardcover) - Baby shower guest book, celebrations decor, memory book, baby shower guest book, celebration message log book, celebration guestbook, celebration parties, message log keepsake; girls baby shower guest book; girls guest book; floral guest book (Hardcover)
Lulu and Bell
R532 Discovery Miles 5 320 Ships in 12 - 19 working days
Diners of the North Shore (Hardcover): Gary Thomas Diners of the North Shore (Hardcover)
Gary Thomas
R674 Discovery Miles 6 740 Ships in 12 - 19 working days
Financial Inclusion in Emerging Markets - A Road Map for Sustainable Growth (Hardcover, 1st ed. 2021): Ananda S, Dharmendra... Financial Inclusion in Emerging Markets - A Road Map for Sustainable Growth (Hardcover, 1st ed. 2021)
Ananda S, Dharmendra Singh
R3,901 Discovery Miles 39 010 Ships in 12 - 19 working days

This book discusses ideas for stakeholders to develop strategies to access and use financial products and services such as deposits, loans, and fund transfer mechanism, insurance, payment services, and intermediaries, distribution channels at economical prices in order to cater to the needs of the poor and underprivileged people. Financial inclusion ensures ease of access, availability, and usage of the financial products and services to all the sections of the society. The book will help in recognizing the role of financial inclusion as one of the main drivers in reducing income inequality and thus supporting sustainable economic growth of the countries, especially of an emerging economy. The book provides conceptual and practical ideas from the practitioners, best practices from the experts, and empirical views from the researchers on the best practices and how to mitigate the challenges and issues plaguing the development of the financial inclusion.

You Can Absolutely Do This - Van Living, Side Hustling, and Getting It Done for First Timers (Hardcover): Kristine Hudson You Can Absolutely Do This - Van Living, Side Hustling, and Getting It Done for First Timers (Hardcover)
Kristine Hudson
R994 Discovery Miles 9 940 Ships in 10 - 15 working days
Sports Through the Lens of Economic History (Hardcover): Richard Pomfret, John K. Wilson Sports Through the Lens of Economic History (Hardcover)
Richard Pomfret, John K. Wilson
R2,776 Discovery Miles 27 760 Ships in 12 - 19 working days

From professional team sports to international events such as the Olympics and Tour de France, the modern sports industry continues to attract a large number of spectators and participants. This book, edited by John K. Wilson and Richard Pomfret, analyzes the economic evolution of sports over the last 150 years, from a pastime activity to a big business enterprise. It begins at a time when entrepreneurs and players first started making money from professional sports leagues, through to the impact of radio and TV in the twentieth century, and on to the present day. Using examples from sports across the world, the chapters cover such important issues as player migration, labor market restrictions, stadium arrangements and the rise and fall of workplace provisions. Unlike most sports economic texts, the contributors featured here provide insights into the historical origins of many practices and policies peculiar to the industry. This historical perspective casts light onto the development of practices, such as labor market regulations and public policies, which have become more prevalent in the modern age. The non-technical, user-friendly nature of this book will appeal to many students, particularly those enrolled in sports economics courses - a field of study which is increasingly common. Academics will also find this book to be a timely reference for their research and teaching. Contributors include: L. Borrowman, A. Carter, J. Cranfield, L. Frost, A.K. Halabi, K. Inwood, A. Kawaura, S. La Croix, M. Lightbody, J.-F. Mignot, R. Pomfret, J.A. Ross, W. Vamplew, J.K. Wilson

Investor Stewardship and the UK Stewardship Code - The Role of Institutional Investors in Corporate Governance (Hardcover, 1st... Investor Stewardship and the UK Stewardship Code - The Role of Institutional Investors in Corporate Governance (Hardcover, 1st ed. 2021)
Daniel Cash, Robert Goddard
R1,851 Discovery Miles 18 510 Ships in 10 - 15 working days

This book provides a critical assessment of the development of the Stewardship Code 2020, which sets out principles regarding the role of institutional investors in corporate governance. It discusses how the regulatory framework for stewardship evolved before and after the financial crisis, and how that evolution resulted in the 2020 Code. It then critiques the Code from a practical and academic perspective, as well as evaluating the wider regulatory framework; in particular, the position of the FRC (ARGA). The book concludes by offering insight into different pathways that the evolution of stewardship may continue to take. Stewardship Codes modelled on the U.K.'s original 2010 version have been introduced in numerous markets and as such the book will be relevant for an international audience of academics, regulators and policymakers in financial regulation, investment regulation and financial services.

Tourism in the Kyrgyz Republic - Social and Economic Development of the Issyk-Kul Region (Hardcover, 1st ed. 2021): Sadyrbek... Tourism in the Kyrgyz Republic - Social and Economic Development of the Issyk-Kul Region (Hardcover, 1st ed. 2021)
Sadyrbek Kozhokulov, Gulnura Issanova, XI Chen
R3,358 Discovery Miles 33 580 Ships in 10 - 15 working days

This book aims to identify the impact of tourism on social and economic development in the Issyk-Kul region of Kyrgyzstan, and to predict the development of the tourism industry and identify any limiting factors for the development of the tourism industry in the Republic as a whole. The impacts of tourism on the region have been poorly understood since the country gained independence in 1991, and so improved methods for identifying and increasing the contribution of the tourism industry to the economic and social development of the region are needed. The book assesses the impact of tourism on the socio-economic situation in the Issyk-Kul region is assessed on the basis of statistical modelling and GIS mapping, provides a comparative analysis of the categories and types of tourism in the regions of the Republic, in particular in the Issyk-Kul region, and identifies factors that have a negative impact on the country's tourism potential, as well as the shortcomings and prospects for future development. The book's primary audience will be scholars and researchers whose research focuses on the socio-economic impacts of tourism, as well as students and planners. It is expected that it will become a source of information and inspiration for all readers who feel responsible for initiating sustainable development and sustainable use of tourism resources in Kyrgyzstan and other countries.

Implications and Impacts of eSports on Business and Society - Emerging Research and Opportunities (Hardcover): David J Finch,... Implications and Impacts of eSports on Business and Society - Emerging Research and Opportunities (Hardcover)
David J Finch, Norm O'Reilly, Gashaw Abeza, Brad Clark, David Legg
R4,997 Discovery Miles 49 970 Ships in 10 - 15 working days

The global gaming market, due to numerous technological advancements in social media networking and live-streaming video, has exploded in recent years. However, this newly acquired popularity has left many industry professionals pondering a difficult enigma: How does this affect the professional world? Implications and Impacts of eSports on Business and Society: Emerging Research and Opportunities provides innovative research exploring the immersion of competitive electronic sports and applications within global marketing, business, and society. Featuring coverage on a broad range of topics such as social networking, sponsorship branding, and risk management, this book is ideally designed for sports and entertainment practitioners, communications professionals, marketers, business consultants, researchers, professionals, and students seeking current research on potential business opportunities in the eSports industry.

Heritage Tourism Beyond Borders and Civilizations - Proceedings of the Tourism Outlook Conference 2018 (Hardcover, 1st ed.... Heritage Tourism Beyond Borders and Civilizations - Proceedings of the Tourism Outlook Conference 2018 (Hardcover, 1st ed. 2020)
Inci Oya Coskun, Alan Lew, Nor'ain Othman, Goekce Yuksek, Semra Gunay Aktas
R4,378 Discovery Miles 43 780 Ships in 10 - 15 working days

This book gathers the best papers presented at the 11th Tourism Outlook Conference, held in Eskisehir, Turkey, from 3 to 5 October 2018. Covering various aspects of heritage and its effects on tourism issues, the contributions provide a multidisciplinary perspective on emerging issues and challenges in the area. The book also analyzes both the tangible and intangible properties of natural, cultural, and historical heritage and how these relate to and influence tourism, and evaluates the importance and role of heritage in tourism destinations and products. By providing a platform for cross-disciplinary dialogues that integrate research and insights from diverse geographical, sectoral and institutional perspectives, the book allows readers to gain a better understanding of heritage tourism.

Multidisciplinary Design of Sharing Services (Hardcover, 1st ed. 2018): Maurizio Bruglieri Multidisciplinary Design of Sharing Services (Hardcover, 1st ed. 2018)
Maurizio Bruglieri
R3,384 Discovery Miles 33 840 Ships in 10 - 15 working days

This book explores all aspects of the sharing economy, pursuing a multidisciplinary approach encompassing Service Design, Spatial Design, Sociology, Economics, Law, and Transport and Operations Research. The book develops a unified vision of sharing services, and pinpoints the most important new challenges. The first, more theoretical part covers general topics from the perspectives of experts in the respective disciplines. Among the subjects addressed are the role of the user in co-design and co-production; impacts of sharing services on cities, communities, and private spaces; individual rewarding and social outcomes; regulatory issues; and the scope for improving the efficiency of design, management, and analysis of sharing services. In turn, the second part of the book presents a selection of case studies of specific sharing services, in which many of the concepts described in the first part are put into practice. Readers will gain a deeper understanding of the dynamics of sharing services and of the hidden problems that may arise. Key factors responsible for the success (or failure) of sharing services are identified by analyzing some of the best (and worst) practices. Given its breadth of coverage, the book offers a valuable guide for researchers and for all stakeholders in the sharing economy, including startup founders and local administrators.

Worcester Lunch Car Company (Hardcover): Richard J.S. Gutman Worcester Lunch Car Company (Hardcover)
Richard J.S. Gutman
R781 R686 Discovery Miles 6 860 Save R95 (12%) Ships in 10 - 15 working days
Beverage Manager's Guide to Wines, Beers and Spirits, The - Pearson New International Edition (Paperback, 3rd edition):... Beverage Manager's Guide to Wines, Beers and Spirits, The - Pearson New International Edition (Paperback, 3rd edition)
Albert Schmid, John Laloganes
R2,522 Discovery Miles 25 220 Ships in 12 - 19 working days

For courses in Beverage Management, Wines, Beers and Spirits, Dining Room Services and Beverage Purchasing and Cost Control. The Beverage Manager's Guide to Wines, Beers and Spirits, Third Edition, navigates the reader through an intriguing journey on the vast world of alcoholic beverages. The text serves as an authoritative guide intended to inspire those individuals pursuing or enhancing a career in the food and beverage industry; the book will be equally fascinating for the beverage enthusiast. Written in a lively and engaging literary style, that is both comprehensive and yet concise; exploring the essential management and service aspects of drink. Designed to be intellectually appealing, with stimulating photography while providing the necessary knowledge on building and sustaining a profitable beverage program. This read provides marvelous insights into the beverage industry by discovering the sometimes perplexing, yet enduring influence of wines, beers and spirits that have been inseparable from the evolution of civilization.

Strategic Management in the Hospitality Industry - Pearson New International Edition (Paperback, 3rd edition): Michael Olsen,... Strategic Management in the Hospitality Industry - Pearson New International Edition (Paperback, 3rd edition)
Michael Olsen, Joseph West, Eliza Ching-Yick Tse
R2,180 Discovery Miles 21 800 Ships in 12 - 19 working days

For courses in Strategic Management or Policy in Hospitality Programs. Based on scientific research within the industry, this book outlines a strategic model that can be used to improve decision making and policy within the hospitality field. Combining quality research and experience, it discusses key topics such as: environmental scanning, competitive strategies, structure and implementation, and performance. Placing a responsibility on the learner, the book offers a combination of cumulative learning exercises, simulated decision making settings, and a text specific website. This edition clearly discusses the role of strategy in creating firm value and growth and stresses the relationship between leadership theory, strategic thinking and financial management.

Organizational Behaviour for the Hospitality Industry - Pearson New International Edition (Paperback, Pearson New International... Organizational Behaviour for the Hospitality Industry - Pearson New International Edition (Paperback, Pearson New International Edition)
Florence Berger, Judi Brownell
R2,279 Discovery Miles 22 790 Ships in 12 - 19 working days

For undergraduate and graduate courses in Organizational Behavior and Human Relations Skills in schools of hotel management. Organizational Behavior for the Hospitality Industry is the most recent organisational behaviour text that focuses on the hospitality industry, delving into the concepts that are relevant to students who plan to enter the hospitality industry. Hospitality organisations today must achieve excellence in human relations, and that success starts with quality organisational behaviour. The text is organised into three sections: organisational behavioural essentials, the individual and the organisation, and key management tasks. Additionally, each key topic includes detailed exercises, providing students with the hands-on experience they'll need in order to succeed in the industry.

Food Fundamentals - Pearson New International Edition (Paperback, 10th edition): Margaret McWilliams Food Fundamentals - Pearson New International Edition (Paperback, 10th edition)
Margaret McWilliams
R2,837 R2,257 Discovery Miles 22 570 Save R580 (20%) Ships in 12 - 19 working days

For introductory courses serving students who intend to pursue degrees and careers in food science, dietetics, or nutrition. This text integrates the scientific principles of safe and nutritious food preparation with the basic techniques students need to work effectively with food. It introduces the scientific basis of current practices and procedures, and explains ingredients both as nutrient sources and as food product components. The effects of preparation techniques are discussed in the context of the science underlying food manipulation, ingredients, ratios, effects of heat and cold, storage, preservation, and evaluation. Foods from diverse cultures are covered, and "Cultural Accents" features present a global perspective. Study aids include "Key Concepts" chapter roadmaps; "Science Notes" and "Industry Insights"; "Judging Points" to help students evaluate food products; updated web links; and many new illustrations. Fully revised to reflect MyPlate and the 2010 Dietary Guidelines for Americans, this edition adds more information on healthy food choices, labeling, vegetarian diets, and gluten-free products.

Medical Tourism in Germany - Determinants of International Patients' Destination Choice (Hardcover, 1st ed. 2018): Klaus... Medical Tourism in Germany - Determinants of International Patients' Destination Choice (Hardcover, 1st ed. 2018)
Klaus Schmerler
R3,634 Discovery Miles 36 340 Ships in 10 - 15 working days

This book examines the drivers of inbound medical tourism in Germany. In light of growing international trade of medical services, it provides a quantitative analysis of the determinants of international patients' choice of destination. It develops coherent definitions of medical tourism and medical travel, and presents multiple unique data sets to identify inbound medical travelers in Germany. Further, it introduces an empirical modeling framework for investigating and quantifying the drivers and effects of a patient's choice of destination at the national, hospital and individual level. A particular focus of the analysis lies on cultural proximity and personal networks as key channels to convey trust in a destination's service. In addition, real consideration sets of international patients are presented. The findings presented are embedded in a global context and will help inform future empirical investigations and modeling.

Professional Front Office Management - Pearson New International Edition (Paperback, Pearson New International Edition): Robert... Professional Front Office Management - Pearson New International Edition (Paperback, Pearson New International Edition)
Robert Woods, Jack Ninemeier, David Hayes, Michele Austin
R2,259 Discovery Miles 22 590 Ships in 12 - 19 working days

Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments. The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communication and utilizing technology to benefit guests, staff and owners. The front office is the "hub" of the property's communications and operations systems and usually the first point of contact for a hotel guest.

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