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Books > Business & Economics > Industry & industrial studies > Service industries
Meetings are a major source of revenue for the countries and cities and that host them. But competition to win meetings and events is growing fast as new Convention and Visitors Bureaus are opening up all over the world and existing are expanding and modernizing their offer in order to increase their share of this market. However, in cities and countries busy sales and marketing staff, politicians and local authorities often struggle to keep up to date with the many tools and techniques that can help them bring business to their locations. New staff in particular often feel the need for a structured, comprehensive guide to sources of business for their destination as well as detailed instruction on the most effective ways of bringing meetings and events to fill their meetings spaces, restaurants, venues and create loyal clients. The Business and Management of Convention and Visitor Bureaus - a global approach is the solution to these issues. It provides a clear and comprehensive guide to the wide range of techniques required by sales and marketing staff to effectively win meetings and events business for their destination. Accessible, global and informative, this is essential reading for all future business event and conference managers, destination managers as well clients and meeting planners.
From postcards and paintings to photography and film, tourism and
visual culture have a long-standing history of mutual entanglement.
For centuries art has inspired many an intrepid traveller, and
tourism provides an insatiable market for indigenous art,
'authentic' or otherwise.
Fashion as a societal phenomenon has fascinated scholars in different disciplines such as history, sociology, anthropology, psychology, and marketing often from an interdisciplinary perspective. Fashion mirrors societal changes, cultural norms, and values over time. It can be interpreted as mundane everyday practices, constructions of identity and status as well as being associated with the art world. In this book, the focus lies on marketing and the role of marketers when fashion permeates society in deliberate and subtle ways.
In recent years, discussion on tourism has focused mainly on global problems relating to the over-exploitation of space, leaving other aspects of the development of tourist activities almost completely ignored. The book will focus not only on the widely understood tourist exploitation processes, their geographical diversity and density, but also on their significance and influence (economic, socio-cultural, tourist etc.) on regional development and sustainability. It will also cover the debate on promotion of innovative, sustainable and responsible tourism strategies, plans and funds, and the movement towards responsible and sustainable cultural tourism through the crisis in marginal areas. It will also highlight the dramatic changes to the global tourism industry brought about by the COVID-19 pandemic in recent months.
Don't let diabetes send you to the bench. These motivational stories of top athletes with diabetes will inspire you to live your best life. An ultra-marathoner, a three-time Olympic gold medalist, a major league pitcher, and an NFL star. What do these elite athletes have in common? They reached the top of their field—all while living with diabetes. Essential reading for people who have diabetes and their families, Winning with Diabetes highlights the challenges, perseverance, and successes of sixteen elite athletes living with the disease. From mountain climber Will Cross, to college softball champion Kylee Perez, to NBA legend Dominique Wilkins, and many more, these are the real-life stories of diagnosis, adapting new day-to-day routines, finding support, training, competing, and connecting with communities of other people living with diabetes. The book features advice for facing common fears and challenges, both on and off the playing field. Each chapter includes interviews with athletes about their experiences, paired with expert commentary from the authors. Chapters also include summaries of key concepts, along with illustrations and other graphics. Winning with Diabetes will inspire readers of all ages—those newly diagnosed as well as those who have lived with diabetes for years. Written by physicians who have set the standards for management of the disease, this book brings you expert insight into finding ways to live your best life. Let the experts, the athletes, and the inspiration in Winning with Diabetes give you what you need to you stay in the game.
This book explores the ontologies, epistemologies, methodologies, and methods that inform tourism qualitative research conducted either by Asian scholars or non-Asian scholars focusing on Asia. In addition to providing a platform for researchers to publish their qualitative journeys, it aims to encourage further Asian qualitative tourism research production. The book not only includes chapters from Asian scholars but also non-Asian tourism researchers with a focus on Asia, as their chapters are crucial to represent the multiplicity of realities constituting 'Asia'. It is of interest to the whole tourism academic community as it provides novel methodological insights from a non-Western perspective, which at the moment are often silenced by dominant (Western) voices.
The year 2020 will be a defining moment in the history of the tourism and hospitality industry worldwide. The arrival of the novel coronavirus, COVID-19 dealt the industry a vicious blow. It is forecast that due to this pandemic, the number of international tourist arrivals will fall by at least 60-80% in 2020, putting millions of jobs at risk. The industry will recover, but travel will never be the same again. COVID-19 and Travel: impacts, responses and outcomes examines how this crisis unfolded and its devasting impacts on the travel, tourism and hospitality industries. Packed with international case studies, it takes the reader from the very outset of the crisis, how the industry reacted and its message to the market, through to its impacts and a possible future. It examines issues such as: * Why the COVID-19 outbreak and travel were inextricably linked; * How the different sectors of the industry adapted to the crisis; * Crisis communication strategies employed by organizations in response to the crisis; * How travellers were impacted by the crisis; * The social, economic and environmental impacts of the pandemic; * The future of travel after COVID-19. The book has a thorough user-friendly pedagogic structure and is accompanied by a website which contains an instructor's guide that includes chapter questions and model answers, a test bank, PowerPoint slides for each chapter, and short videos to accompany the cases. The impacts of this pandemic change daily, and the crisis is still fluid. To this end, the book will be updated regularly with online articles that can be found on the book's website at: www.goodfellowpublishers.com/COVID19 Must have reading for all tourism students, educators, and practitioners all over the world and the 'go to' text on the subject of COVID-19 and its impact on travel.
With its white sandy beaches, lush green uplands, and near-perfect weather, the Hawaiian island of Maui is more than a picture postcard: it is a multi-million-dollar tourist attraction that repeatedly has been voted "best island in the world" by Conde Nast Traveler readers. Consider, then, the bumper sticker seen on residents' cars in recent years: "If it's tourist season, why can't we shoot them?" From its modest beginnings in the prewar era, tourism has become the most important segment of Maui's economy since the 1970s. But as Mansel Blackford shows, it is also a devil's bargain. By switching the island's income base from sugar cane to condos, tourism has offered a solution to economic problems but has also placed an unanticipated strain on Maui's infrastructure and made unexpected demands of its residents. Now as roads and sewers have reached their limits and escalating property values have ousted long-timers, the growth of the "visitor industry" has forced the people of Maul to make difficult choices about the future development of their island. Fragile Paradise chronicles the growth -- and the growing pains -- of the tourist economy on Maui. Blackford takes us into the heart of this island paradise to reveal the complexity of economic and environmental issues, especially as perceived by Maui's residents over the past four decades. He examines issues surrounding land-use policies, water development, electrical power generation, and transportation -- particularly the controversy over the expansion of the Kahului Airport. He then shows how these issues came together in the development of two communities: the booming resort area of South Maui and the agricultural Upcountry Maui.Blackford also reveals the human side of tourism, through interviews with islanders representing both sides of the growth issue. Blackford's study shows how people living on a far western American frontier view their economic and physical environments and how they have sought to shape them. By addressing a number of crucial issues, from race and ethnicity to "quality of life" environmentalism, it offers a microcosm of the tourism industry that has implications for other travel destinations and for the economic future of the Pacific Rim.
This detailed volume and accompanying CD-ROM focus on the set electronic transaction (SET) system and review the fundamentals through to practical instruction on how to develop and implement the entire SET system. Topics addressed include: electronic commerce and the various payment and security systems that have led to online credit card commerce; cryptographic extensions utilized by the SET system; and the technical details behind SET, from purchase initiation, through certificate management, to data transport protocols. Actual programming examples and computer code to construct and roll out the SET system are also included. The book should be of interest to business executives as well as engineers.
Miller and Henthorne give U.S. investors and entrepreneurs the insights they need to capitalize upon the rapidly expanding, but still open, Cuban tourism industry--the island's major industry. This authoritative examination of the market for Cuban tourism provides comprehensive information on Cuban contacts and data sources that are accessible to foreigners; insights into the competition and possible competitive strategies, plus the general background on Cuba and its economy that investors must have for an understanding of Cuba's potential. With its lists of references and contacts, Miller and Henthorne's study will be invaluable to international tourism executives, particularly specialists in strategic planning and the development of strategic business alliances as well as international marketers and business development officers. Miller and Henthorne have written their book for the day when relations and travel ties are reestablished between Cuba and the United States--a day that in their opinion will soon come. From their personal visits and interviews with Cuban officials in banking, finance, investment, politics, and the tourist industry itself, Miller and Henthorne have compiled material that is unavailable from any other single source. Here is detailed, first hand, timely information on Cuba's tourism resources, opportunities, infrastructure, competitors and competition, peculiarities, and historical and regional background for the benefit of investors in the United States and worldwide.
While advances in information technology and the adoption of Internet as service delivery channels have enabled financial service institutions to provide more convenient assistance, they have diversified and complicated the nature of risks involved.Managing Information Assurance in Financial Services provides high-quality research papers and industrial practice articles in the areas of information security in the financial service industry. Managing Information Assurance in Financial Services provides insight into current information security measures, including: technology, processes, and compliance from some of the leading researchers and practitioners in the field. This book provides immense scholarly value and contribution in the areas of information technology, security, finance, and service.
This book brings together interdisciplinary perspectives with the aim of broadening understandings of poverty. It contains both empirical and conceptual chapters, including those by local researchers, on a range of topics highlighting the relationship between poverty and sustainability. It cover themes such as: changes in the environment that pose an existential risk to humans; new concepts in tourism development that consider it as one of the key contributors in the prosperity and well-being of all stakeholders; natural, social and economic aspects of human behaviour and environmental sustainability; the impact of global warming on human well-being; immigration and integration policies and analyses of public discourse on migrants; and overconsumption and its impact on sustainable development. It will be a helpful resource for students and researchers of environmental management, tourism, global justice and sustainable development.
Since the first edition of this text, sport management programs have grown tremendously. This thoroughly revised and updated edition offers a superb analysis of various sport organizations, with special emphasis on the policies which steer college athletic programs and professional sport franchises. The analysis includes a consideration of the issue(s) and problem(s) as well as the history and critique of the policies. The first part of the book deals with personnel policies related to college athletics, including mainstreaming Division I atheletes, recruiting and its violations, academic standards for freshman eligibility, and evaluation of coaching staff. There is also a chapter on professional sport free agency. The second part deals with related types of policies, such as the structure of the NCAA, funding, women's sport programs, and others.
This is a rags-to-riches story about a man who came from a Greek village, born to a father with three years' schooling and an illiterate mother, whose down-to-earth Greek values formed the foundation of an entrepreneur who went on to build a multi-million-dollar fashion empire. Today, Panos Emporio is one of the most established luxury swimwear brands in the world, being the choice of celebrities and royal families amongst others. Panos Papadopoulos created this empire in his new country of Sweden in record time, introducing the winning combination of innovative design, skillful entrepreneurship and ground-breaking marketing, which elevated the brand to its world-leading position. Panos' life as an entrepreneur is a tale of passion and total commitment. In telling his story, he also provides success lessons and valuable advice to other entrepreneurs, that can be applied to sectors beyond fashion.
The proceedings volume focuses on halal management and science topics. Issues related to business model, management, marketing, finance, food security, lifestyle, hospitality, tourism, cosmetics, personal care, legal aspects, technologies and sciences are presented in the chapters. In addition, the book also covers comprehensive areas of halalan toyyiban chains of production from raw materials, ingredients, planning, manufacturing, packaging, logistics, delivery, warehousing, marketing to consumption. Various survey results and few cases explore practical solutions to these issues of interest to academics in university settings as well as practitioners in different industries and government agencies.
This book examines the implications for public law of the regulation of privatized utilities, asking how these institutions fit into our constitutional understanding regarding accountability, individual rights and territorial government. It argues that new approaches are needed if constitutional and regulatory principles are to accommodate one another. This is of particular interest in the context of recent constitutional reforms and the growing influence of European integration. After describing the institutions, their powers and duties, particular attention is paid to the position of consumers, the role of the European Community, territorial government and the place of individual rights. The book concludes by looking at price control, the coming of competitive markets for utility services and the future of the regulatory system in the light of convergence, multi-utilities and the government's planned reforms.
The US Supreme Court's 1937 decision in West Coast Hotel v. Parrish, upholding the constitutionality of Washington State's minimum wage law for women, had monumental consequences for all American workers. It also marked a major shift in the Court's response to President Franklin D. Roosevelt's New Deal agenda. In Making Minimum Wage, Helen J. Knowles tells the human story behind this historic case. West Coast Hotel v. Parrish pitted a Washington State hotel against a chambermaid, Elsie Parrish, who claimed that she was owed the state's minimum wage. The hotel argued that under the concept of "freedom of contract," the US Constitution allowed it to pay its female workers whatever low wages they were willing to accept. Knowles unpacks the legal complexities of the case while telling the litigants' stories. Drawing on archival and private materials, including the unpublished memoir of Elsie's lawyer, C. B. Conner, Knowles exposes the profound courage and resolve of the former chambermaid. Her book reveals why Elsie-who, in her mid-thirties was already a grandmother-was fired from her job at the Cascadian Hotel in Wenatchee, and why she undertook the outsized risk of suing the hotel for back wages. Minimum wage laws are "not an academic question or even a legal one," Elinore Morehouse Herrick, the New York director of the National Labor Relations Board, said in 1936. Rather, they are "a human problem." A pioneering analysis that illuminates the life stories behind West Coast Hotel v. Parrish as well as the case's impact on local, state, and national levels, Making Minimum Wage vividly demonstrates the fundamental truth of Morehouse Herrick's statement.
Fully updated with the latest industry standards, this 4th Edition of The Complete Nail Technician by Marian Newman, is a must-have for every nail technician. From the first time student studying towards their Level 2 or 3 qualification to the practising professional seeking to refresh their skills, this respected book will appeal to those who want to develop excellence in their chosen profession. Written in Newman’s accessible and professional style, this text provides readers with the benefit of her extensive experience by passing on top tips and advice. It is the only nails textbook endorsed by Habia and VTCT, and is an essential reference manual for all nail technicians and manicurists. |
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