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Books > Business & Economics > Industry & industrial studies > Service industries

The Economics of Recreation, Leisure and Tourism (Paperback, 5th edition): John Tribe The Economics of Recreation, Leisure and Tourism (Paperback, 5th edition)
John Tribe
R1,663 Discovery Miles 16 630 Ships in 12 - 17 working days

One of the leading texts in the field, The Economics of Recreation, Leisure and Tourism is the ideal introduction to the fundamentals of economics in these industries, helping you to pass an economics module as part of tourism, recreation, events or sport management degrees. It is written in an engaging style that assumes no prior knowledge of economics. It applies economic theory to a range of tourism industry issues at the consumer, business, national and international level by using topical examples to give the theory real-world context. This book is richly illustrated with diagrams, and contains a range of features such as international case studies showcasing current issues, review questions and extracts from journals to aid understanding and further knowledge, as well as new data and statistics. This fifth edition has been revised and updated to include: New content on recent economic data, consumer choice looking at income-leisure decision approaches, growth areas of sports and events, environmental issues, the impact of the global economic crisis and what may happen in the future. Evidence is put forward to provide a sense of the dynamics of world economies. Updated and new international case studies throughout that demonstrate theoretical principles of economics as applied to tourism Updated companion website with PowerPoint slides

Artistic Responses to Travel in the Western Tradition (Paperback): Sarah J. Lippert Artistic Responses to Travel in the Western Tradition (Paperback)
Sarah J. Lippert
R1,221 Discovery Miles 12 210 Ships in 9 - 15 working days

In an era when ease of travel is greater than ever, it is also easy to overlook the degree to which voyages of the body - and mind - have generated an outpouring of artistry and creativity throughout the ages. Exploration of new lands and sensations is a fundamental human experience. This volume in turn provides a stimulating and adventurous exploration of the theme of travel from an art-historical perspective. Topical regions are covered ranging from the Grand Tour and colonialism to the travels of Hadrian in ancient times and Georgia O'Keeffe's journey to the Andes; from Vasari's Neoplatonic voyages to photographing nineteenth-century Japan. The scholars assembled consider both imaginary travel, as well as factual or embellished documentation of voyages. The essays are far-reaching spatially and temporally, but all relate to how art has documented the theme of travel in varying media across time and as illustrated and described by writers, artists, and illustrators. The scope of this volume is far-reaching both chronologically and conceptually, thereby appropriately documenting the universality of the theme to human experience.

Hidden History of Sturgeon Bay (Paperback): Heidi Hodges, Kathy Steebs Hidden History of Sturgeon Bay (Paperback)
Heidi Hodges, Kathy Steebs
R594 R483 Discovery Miles 4 830 Save R111 (19%) Ships in 10 - 15 working days
The Economics of Cryptocurrencies (Paperback): J. Mark Munoz, Michael Frenkel The Economics of Cryptocurrencies (Paperback)
J. Mark Munoz, Michael Frenkel
R1,225 Discovery Miles 12 250 Ships in 9 - 15 working days

Cryptocurrencies have had a profound effect on financial markets worldwide. This edited book aims to explore the economic implications of the use of cryptocurrencies. Drawing from chapter contributors from around the world, the book will be a valuable resource on the economics of cryptocurrencies. The intended audience is composed of academics, corporate leaders, entrepreneurs, government leaders, consultants and policy makers worldwide. Over the past few years, the topic of cryptocurrencies has gained global attention and has been the subject of discussion in various news media, in policy-making bodies and government entities, and in financial institutions, classrooms and boardrooms. Despite widespread interest, much remains unknown on what the economic implications of cryptocurrencies are. This book enhances the reader's understanding of cryptocurrencies, its impact on industry and its implications on the political and economic environment. Drawing from chapter contributions from leading academics and thought leaders from around the world, this book is the definitive guide on the economics of cryptocurrencies. There is scarcity of well conceived, academically grounded literature on the impact of cryptocurrencies on industry, politics and economics. This pioneering book provides up-to-date and in-depth analysis on the subject. The book will be appealing to academic communities, business professionals and entrepreneurs in their quest for better understanding the challenges and opportunities brought about by cryptocurrencies. Consultants, government officials and policy makers will find the information helpful in defining strategic pathways into the future.

Advanced Theory and Practice in Sport Marketing (Hardcover, 4th edition): Eric C. Schwarz, Jason D. Hunter, Kyle J. Brannigan,... Advanced Theory and Practice in Sport Marketing (Hardcover, 4th edition)
Eric C. Schwarz, Jason D. Hunter, Kyle J. Brannigan, Kevin P. Cattani
R4,002 Discovery Miles 40 020 Ships in 9 - 15 working days

The only sport marketing textbook aimed at upper-level and postgraduate courses in sport marketing Sport marketing is a core component of all sport marketing and sport business degree courses New edition covers key emerging issues including analytics and data-driven research, digital marketing communications and technologies, emotional intelligence, social entrepreneurship and post-COVID marketing Features in every chapter to encourage critical thinking and to relate theory to real-world practice, including case studies and insights from sports industry practitioners Full suite of ancillary materials, including a test bank, PowerPoint slides and a curriculum guide

The Olympic Games: Meeting New Global Challenges (Hardcover): David Hassan, Shakya Mitra The Olympic Games: Meeting New Global Challenges (Hardcover)
David Hassan, Shakya Mitra
R3,903 Discovery Miles 39 030 Ships in 12 - 17 working days

As the world s greatest sporting event, the Olympic Games has always commanded intrigue, analysis and comment in equal measure. This book looks to celebrate the significance of the Olympics, their historical impact, controversies that presently surround them and their possible future direction. It begins with a detailed, if controversial, analysis of the scale of the modern Summer Olympics and considers whether in fact the Games have simply become too big? Thereafter considerable coverage is afforded the often contentious bidding process, required of successful host cities wishing to attract the Games, and asks why some cities are successful and others are not. This book also reflects on the growing security measures that surround the Olympics and considers their full impact on the civil liberties of those impacted by them. For scholars of the Olympic movement this book represents essential reading to understand further the Olympic Games, their significance and effect, as the 2016 Olympics in Rio de Janeiro draw ever closer.

This book was published as a special issue of Sport in Society."

Affect and Emotion in Tourism (Hardcover): Dorina Maria Buda, Jennie Germann Molz Affect and Emotion in Tourism (Hardcover)
Dorina Maria Buda, Jennie Germann Molz
R3,714 Discovery Miles 37 140 Ships in 9 - 15 working days

Bringing affect and emotion to the forefront of tourism studies, this book presents a new generation of scholars who consolidate emerging affective approaches and establish a route for scholarship that examines the roles of emotion and affect in tourism. Attuning to affect and emotion, this book steers the affective turn to encompass touring bodies and tourism places. Engaging the concept of affect as a constitutive element of social life often leaves academics grasping for terminology to describe something that is, by its very nature, beyond words. For this reason, as evident in the four interconnected sections of this volume, studying affect poses a significant and fruitful challenge to the status-quo of social scientific method and analysis. From African-American emotional labour while travelling, to visiting Banksy's Dismaland park, to affective heritagescapes, self-love, and travelling mittens, and across socio-spatial theories of emotions, decolonial feminist theory, and atmospheric politics, this book demonstrates the epistemic and empirical richness of affective tourism. Along with the contributors to this volume, the editors make a case for thinking about emotions and affects through collective and individual practices as interrelated shaping tourism encounters in and with places. That is, to break it down as doing, and as shared between bodies and places through the doing. The chapters in this book were originally published as a special issue of Tourism Geographies.

Producing and Consuming the Craft Beer Movement (Hardcover): Wesley Shumar, Tyson Mitman Producing and Consuming the Craft Beer Movement (Hardcover)
Wesley Shumar, Tyson Mitman
R3,690 Discovery Miles 36 900 Ships in 9 - 15 working days

Producing and Consuming the Craft Beer Movement is an ethnographic analysis of the craft beer movement and its rapid development as an industry that articulated a different set of values: celebrating, quality, community, and good taste. This book will provide an excellent foundation for considering craft beer and an entrepreneurial practice that produces other forms of value beyond monetary value. The craft beer movement has been an important movement for thinking about contemporary consumer culture, and how that consumer culture might develop a very different set of values and priorities from those of the dominant consumer culture that is created by large-scale industries focused on the instrumental values of profit and efficiency. Located in one site, the ethnography is situated within the larger context of the rise of digital media, the evolution of cities, and the latest stage of the capitalist marketplace. The book is distinctive as it is ethnographic in its methodology. It is focused on one locale, the metropolitan area around Philadelphia. Philadelphia, along with Boston, Denver, San Diego, and a few other cities, was a central location for the early development of the craft beer industry. With its interdisciplinary approach, individuals with interests in digital and social media, consumer culture, political economy, ethnography, and contemporary cultural theory will find this an interesting case study of an important industry that developed from the homebrewing movement to become an important craft industry that is now a global phenomenon. This book is directed to a broad range of readers interested in new media, consumer culture, craft, and contemporary capitalist culture. The book embeds the local in the larger historical and political economic context. Readers would include faculty members in communication, media studies, cultural studies, sociology, and anthropology. Students at a graduate and upper level undergraduate level would be interested as well.

Chinese Consumers in a New Era - Their Travel Behaviors and Psychology (Hardcover): Kam Hung, Xiang (Robert) Li Chinese Consumers in a New Era - Their Travel Behaviors and Psychology (Hardcover)
Kam Hung, Xiang (Robert) Li
R3,902 Discovery Miles 39 020 Ships in 12 - 17 working days

As a newcomer to tourism, China has amazed the world with its rapid growth of inbound, outbound, and domestic tourism. Tourists from the Greater China area (Mainland, Hong Kong, Macao, and Taiwan) are well positioned to change the world s tourism landscape. Influence of China in the global tourism arena will be even more significant with the realization of WTO s vision of Mainland China as a top world tourism destination and tourists-generating country by 2020. The preeminent role of Chinese travellers in the social space of tourism has stimulated much interest in understanding their behaviors and psychology in various tourism settings. The chapters in this collection investigate different aspects of Chinese consumer behaviors and psychology in tourism settings.

This book was originally published as a special issue of the "Journal of China Tourism Research.""

The Casino and Society in Britain (Paperback): Seamus Murphy The Casino and Society in Britain (Paperback)
Seamus Murphy
R1,209 Discovery Miles 12 090 Ships in 9 - 15 working days

This book is a study of the British casino industry and how it has been shaped by criminality, prohibition, regulation and liberalization since the beginning of the First World War. The reader will gain a detailed knowledge of the history, culture, identity and participants within the British casino industry, which has, to date, escaped the attention of a dedicated historical and criminological investigation. This monograph fills this gap in inquiry while drawing on primary source material that has not been used previously, including, but not confined to, records in the National Archives relating to the Gaming Board of Great Britain and the Metropolitan Police. In addition to archive material, oral histories, newspapers, published journals and books have been utilised and referenced where appropriate. Envisaged to close a gap in historical research, this book will be of interest to historians, criminologists, regulators, students and individuals interested in gambling, society and cultural history.

Storytelling in Luxury Fashion - Brands, Visual Cultures, and Technologies (Paperback): Amanda Sikarskie Storytelling in Luxury Fashion - Brands, Visual Cultures, and Technologies (Paperback)
Amanda Sikarskie
R1,240 Discovery Miles 12 400 Ships in 9 - 15 working days

This book examines the ways in which luxury fashion brands use their heritage in their digital storytelling and marketing. With chapters from authors in China and Macau (PRC), India, Romania, Turkey, the United Kingdom, and the United States, covering British, Chinese, French, Japanese, Indian, Italian, and Turkish brands, this truly global collection is the first book of its kind devoted solely to the emerging study of digital heritage storytelling. This method of reaching potential consumers and perpetuating brand identity is a hugely important factor in the marketing of luxury brands and has yet to be studied comprehensively. The book will be of interest to scholars working in fashion studies, fashion history, design history, design studies, digital humanities, and fashion marketing.

Gender and Tourism Sustainability (Hardcover): Claudia Eger, Ana Maria Munar, Cathy H. C Hsu Gender and Tourism Sustainability (Hardcover)
Claudia Eger, Ana Maria Munar, Cathy H. C Hsu
R3,700 Discovery Miles 37 000 Ships in 9 - 15 working days

This book examines the relationship between gender and sustainability in tourism. Whilst an extensive body of work exists in the areas of gender and sustainability, these two fields of knowledge are seldom combined to examine tourism phenomena. When we look at the evolution of tourism, we see that sustainability has become an essential element in educational programmes, policy making and strategic considerations for organisations and destinations. Whilst the beginnings of tourism sustainability were challenging, presently, its relevance is seldom questioned. However, this situation is not the case with gender research. Although gender theorising and research have existed for over a century, and a rich legacy of knowledge exists on this topic, meaningful and respectful engagement with this line of scholarship is thus far peripheral in tourism studies. The aim of this book is to reflect on and rethink the intersection of gender and tourism sustainability through the lens of gender theory and feminist epistemology to stay with the trouble and devise pathways for sustainability gender knowledge. This book will be of great interest to students, researchers, and academics in tourism, gender and sustainability, as well as tourism management. The chapters in this book were originally published as a special issue of the Journal of Sustainable Tourism.

Cultural and Heritage Tourism in the Middle East and North Africa - Complexities, Management and Practices (Paperback): C.... Cultural and Heritage Tourism in the Middle East and North Africa - Complexities, Management and Practices (Paperback)
C. Michael Hall, Siamak Seyfi
R1,245 Discovery Miles 12 450 Ships in 9 - 15 working days

This is the first book to provide a comprehensive account of cultural and heritage tourism in the Middle East and North Africa (MENA) region and the many complexities that heritage sites and tourist attractions face. The MENA region has long been regarded as the cradle of Western and Arab civilisation and is the home of many of the world's major religions. Because of this, the region is rich in heritage sites that serve as major tourist attractions and as icons of national, cultural and religious identity. However, as this book examines, heritage in the region is simultaneously highly contested and has even become a target for terrorism creating a situation that brought major challenges for heritage management and sustainable tourism development. Many of the region's innumerable cultural sites are threatened, in some cases by overuse, in others by neglect and, in many, simply by the pressures of economic development. This book is therefore of interest not only to heritage managers and policy makers but those academics who seek to address the delicate balance between tourism development, communities and the tourists who visit such sites in a turbulent but highly significant region of the world.

Driving Consumer Engagement in Social Media - Influencing Electronic Word of Mouth (Paperback): Anna Bianchi Driving Consumer Engagement in Social Media - Influencing Electronic Word of Mouth (Paperback)
Anna Bianchi
R1,232 Discovery Miles 12 320 Ships in 9 - 15 working days

Summarizing the extant research on marketing communications, social media and word of mouth, this book clarifies terms often incorrectly and interchangeably used by scholars and marketers and provides principles of effective marketing communications in social media for different brand types and in different geographic markets. Conversations among consumers on social media now have an unprecedented ability to shape attitudes toward people, products, services, brands and to influence buying decisions. Consequently, the digital era brings to the fore the importance of interpersonal relations and the power of personal recommendations. This book is the first to empirically investigate how the form and appeal of marketing communications in social networks influence electronic word of mouth, including an examination of brand type and geographic market. The author focuses on motivations and reveals why people exchange opinions about brands, products and services in the digital environment. The book summarizes the existing research on marketing communications, social media and word of mouth, provides a cutting-edge knowledge based on the analysis of the actual behavior of consumers and rules of effective marketing communications in social media. This research-based book is written for scholars and researchers within the fields of marketing and communication. It may also be of interest to a wider audience interested in understanding how to use social media to influence electronic word of mouth.

Blogging Wildlife - The Perception of Animals by Hikers on the Appalachian Trail (Paperback): Kate Marx Blogging Wildlife - The Perception of Animals by Hikers on the Appalachian Trail (Paperback)
Kate Marx
R1,236 Discovery Miles 12 360 Ships in 9 - 15 working days

This volume reports on the encounters between hikers and wildlife on the Appalachian Trail. Based on narratives provided by trail hikers, it explores the ways in which humans relate to the animals with whom they temporarily share a home. With attention to the themes of pilgrimage, the changing perception of the animals encountered and reactions to them, risk, auditory experience, and a sense of wildness, the author considers the meaning constituted by nonhuman animals in the context of the walkers' narrative journeys. A phenomenologically informed study of the ways in which people perceive wild animals when in an unmediated wilderness setting, how they navigate interactions with them, and how they experience living among them, Blogging Wildlife will appeal to scholars across the social sciences with interests in anthrozoology and human-animal relations.

Humanistic Tourism - Values, Norms and Dignity (Paperback): Maria Della Lucia, Ernestina Giudici Humanistic Tourism - Values, Norms and Dignity (Paperback)
Maria Della Lucia, Ernestina Giudici
R1,527 Discovery Miles 15 270 Ships in 9 - 15 working days

Human dignity has experienced limited attention in tourism studies. The interlinked dimensions of dignity in tourism urgently ask for broad avenues of future research, as tourism is both an information-intensive industry and an "experience good" resulting from the relationship and co-creation processes involving hosts and guests in different political, socio-economic, cultural, and environmental contexts. These contexts play a role in how an individual's values, norms, and experiences may be experienced in tourism. This edited book is one of the first attempts to apply to tourism a humanistic management approach entailing a re-discovery of the value of human life, dignity, and awareness of the ethical dimensions of work. The book develops awareness of the contemporary relevance of the human dignity concept to interpret and manage the weaknesses of traditional approaches to tourism and cope with the challenges and new scenarios, including the current COVID-19 pandemic crisis. It presents ethical values and norms as both foundations and vehicles to dignify tourism stakeholders' vision and mission (policy, strategies, and practices) as well as people/tourist beliefs, attitudes, and behaviors. It grounds humanistic education as a pervasive mechanism to innovate tourism management contents and practices by offering to different targets new educational and training formats or framing differently traditional ones. Presenting both a critical and a positive approach to tourism management, the diversity of disciplinary approaches, case studies, and examples makes the book attractive to a variety of readers including tourism scholars, researchers, practitioners, and postgraduate students of management and organization disciplines.

Tourism in Asian Cities (Paperback): Saurabh Kumar Dixit Tourism in Asian Cities (Paperback)
Saurabh Kumar Dixit
R1,246 Discovery Miles 12 460 Ships in 9 - 15 working days

This timely and significant book explores the characteristics and complexities of Asian urban tourism, considering the extent to which Western paradigms can be transferred to Asian settings and the striking contrasts that exist within the region. In an era of unprecedented urban expansion in Asian cities, this book comes at a time of great urgency, illuminating the possible problems and opportunities that arise when a destination emerges as a tourism hotspot. Split into three parts; introducing Asian urban tourism and urbanization, the management and marketing of Asian cities, and emerging trends and issues associated with Asian urban tourism, the book offers a range of varying and vibrant perspectives from international and interdisciplinary experts in the field. Chapters include studies on a wide range of destinations such as Hong Kong, Macau, Cambodia, Phuket, Kolkata, Busan, Delhi, and Sri Lanka among many others, and explore crucial contemporary themes such as overtourism, urbanization and administrative challenges, world heritage, smart cities and the use of technologies such as VR in urban tourism experience creation. It will be a vital resource for upper-level students, researchers, and academics in tourism, city tourism, Asian studies, development studies, cultural studies, and sustainability, as well as professionals in the field of tourism management.

Digital Business Models in Sport (Hardcover): Mateusz Tomanek, Wojciech Cieslinski, Michal Polasik Digital Business Models in Sport (Hardcover)
Mateusz Tomanek, Wojciech Cieslinski, Michal Polasik
R1,533 Discovery Miles 15 330 Ships in 9 - 15 working days

Focuses on the business models of sports organizations and their entry into the area of digitization.

Cultural Management - A Research Overview (Hardcover): Chris Bilton Cultural Management - A Research Overview (Hardcover)
Chris Bilton
R1,398 Discovery Miles 13 980 Ships in 9 - 15 working days

This shortform book tells the research story of cultural management, helping scholars to analyse and combine theoretical models into an approach of their own. Cultural management emerged and developed out of the field of arts management in the 1980s, which imported managerial techniques and assumptions from mainstream commercial business into the arts. In the late 1990s, the field integrated entrepreneurial approaches to management in the creative industries before adapting to a new model, based on user experiences and co-creation. These historical phases are theorised respectively as cultural management 1.0, cultural management 2.0 and cultural management 3.0. Yet they also overlap. Bringing together theories of management and creativity, this book enables scholars to get a grip on the underlying assumptions and conditions which lie behind an eclectic and evolving field. The author, an established expert in this field, empowers scholars and reflective practitioners to develop their own approach to cultural management, drawing on the available approaches, and to recognise that successful cultural management is contingent on understanding the context (organisational and personal) within which these models will be applied.

Folklore, People, and Places - International Perspectives on Tourism and Tradition in Storied Places (Hardcover): Jack Hunter,... Folklore, People, and Places - International Perspectives on Tourism and Tradition in Storied Places (Hardcover)
Jack Hunter, Rachael Ironside
R3,685 Discovery Miles 36 850 Ships in 9 - 15 working days

Folklore, People and Place is a contribution towards better understanding the complex interconnectivity of folklore, people and place, across a range of different cultural and geographical contexts. The book showcases a range of international case studies from different cultural and ecological contexts showing how folklore can and does mediate human relationships with people and place. Folklore has traditionally been connected to place, telling tales of the land and the real and imaginary beings that inhabit storied places. These storytelling traditions and practices have endured in a contemporary world, yet the role and value of folklore to people and places has changed. The book explores a broad range of international perspectives and considers how the relationship between folklore, people, and place has evolved for tourists and indigenous communities. It will showcase a range of international case studies from different cultural and ecological contexts showing how folklore can and does mediate human relationships with people and place. By exploring folklore in the context of tourism, this book engages in a critical discussion of the opportunities and challenges of using storied places in destination development. The case studies in the book provide an international perspective on the contemporary value of folklore to people and places engendering reflection on the role of folklore in sustainable tourism strategies. This book will be of interest to students, academics, researchers in fields such as anthropology, folklore, tourism, religious studies, human geography and related disciplines. It will also be of interest to scholars and practitioners of traditional ecological knowledge.

Managing Ethical Consumption in Tourism (Hardcover): Clare Weeden, Karla Boluk Managing Ethical Consumption in Tourism (Hardcover)
Clare Weeden, Karla Boluk
R4,218 Discovery Miles 42 180 Ships in 12 - 17 working days

Neither the tourism industry nor the tourist has responded convincingly to calls for more responsibility in tourism. Ethical consumption places pressure on travellers to manage a large number of decisions at a time when hedonic motivations threaten to override other priorities. Unsurprisingly, tensions occur and compromises are made. This book offers new insight into the motivations that influence tourists and their decision-making. It explores how consumers navigate the responsible tourism market place and provide a rich understanding of the challenges facing those seeking to encourage travellers to become responsible. Not only will the book provide an improved interpretation of the complexity of ethical consumption in tourism, but it will also offer a variety of stakeholders a deeper understanding of: the key challenges facing stakeholders in the production and consumption of responsible tourism how ethical consumers can be influenced to consume ethically the gaps in consumer knowledge and how to broaden the appeal for individuals to make more informed ethical decisions how tour operators can respond to this emerging market by innovative product development how to design informative marketing communications to encourage a greater uptake for responsible holidays how destinations can tailor their products to the ethical consumer market how destination communities and management organisations can target responsible tourists through the provision of sustainable alternatives to mass-market holiday products. Written by leading academics from all over the world, this timely and important volume will be valuable reading for ubdergraduate and postgraduate students, researchers and academics interested in Tourism Ethics, Ethical Consumption and the global issue of Sustainability.

Next-Generation Enterprise Security and Governance (Hardcover): Mohiuddin Ahmed, Nour Moustafa, Abu Barkat, Paul Haskell-Dowland Next-Generation Enterprise Security and Governance (Hardcover)
Mohiuddin Ahmed, Nour Moustafa, Abu Barkat, Paul Haskell-Dowland
R2,486 Discovery Miles 24 860 Ships in 9 - 15 working days

The Internet is making our daily lives as digital as possible, and this new era is called the Internet of Everything (IoE). The key force behind the rapid growth of the Internet is the technological advancement of enterprises. The digital world we live in is facilitated by these enterprises' advances and business intelligence. These enterprises need to deal with gazillions of bytes of data, and in today's age of General Data Protection Regulation, enterprises are required to ensure privacy and security of large-scale data collections. However, the increased connectivity and devices used to facilitate IoE are continually creating more room for cybercriminals to find vulnerabilities in enterprise systems and flaws in their corporate governance. Ensuring cybersecurity and corporate governance for enterprises should not be an afterthought or present a huge challenge. In recent times, the complex diversity of cyber-attacks has been skyrocketing, and zero-day attacks, such as ransomware, botnet, and telecommunication attacks, are happening more frequently than before. New hacking strategies would easily bypass existing enterprise security and governance platforms using advanced, persistent threats. For example, in 2020, the Toll Group firm was exploited by a new crypto-attack family for violating its data privacy, where an advanced ransomware technique was launched to exploit the corporation and request a huge figure of monetary ransom. Even after applying rational governance hygiene, cybersecurity configuration and software updates are often overlooked when they are most needed to fight cyber-crime and ensure data privacy. Therefore, the threat landscape in the context of enterprises has become wider and far more challenging. There is a clear need for collaborative work throughout the entire value chain of this network. In this context, this book addresses the cybersecurity and cooperate governance challenges associated with enterprises, which will provide a bigger picture of the concepts, intelligent techniques, practices, and open research directions in this area. This book serves as a single source of reference for acquiring the knowledge on the technology, process, and people involved in next-generation privacy and security.

How to Create Sustainable Hospitality - A handbook for guest participation (Hardcover): Christopher Warren How to Create Sustainable Hospitality - A handbook for guest participation (Hardcover)
Christopher Warren
R2,689 Discovery Miles 26 890 Ships in 12 - 17 working days

Guests directly account for over 50% of resource use in hotels and as much as 90% in self-catering accommodation. They are quite simply the most significant factor contributing to hospitality's ongoing carbon emissions. Given the targets to reduce carbon emissions by 66% by the year 2030, it is imperative that practical solutions for the accommodation sector are created and applied fast. 'How to Create Sustainable Hospitality: a handbook for guest participation' is the first text to demonstrate how to actively persuade guests to participate in achieving sustainable hospitality. Practitioners and commentators have tended to criticise guests, believing they won't "sacrifice" while on holiday. However, social trends show there is increasing consumer expectations for more sustainable services, e.g. reduction of food waste, elimination of single serve plastic, as well as firm evidence that consumption is not linked to guest happiness. The opportunity is therefore to design experiences which deliver better hospitality by inviting guests to apply saving behaviours that do not mean they will have a less enjoyable experience. Based on 16 years personally delivering sustainable hospitality experiences face to face with guests and conducting the first hard research on guest engagement at a variety of sites in Australia and Europe (from 1000-bedroom hotels and B&Bs to self-contained holiday homes and timeshare lodges), the author presents a tried and tested five step methodology on how to directly, effectively and successfully involve guests to conserve resources. This presents a new paradigm for tourism. 'How to Create Sustainable Hospitality: a handbook for guest participation' presents a clearly written, jargon-free, practical solution and: * Is the first book to focus on guests as an active and critical component in sustainable consumption and production at their holiday or business accommodation; * Introduces a five-step methodology on how to directly and effectively involve guests in saving energy and water, reducing food waste and cutting carbon. It delivers a practical solution that has been successfully applied to achieve a fast ROI with scientifically measured savings; * Uses social practice theory to describe why people do not save resources and how we can better design hospitality experiences * Uses persuasive theory to explain how to communicate with guests and by so doing increase stay satisfaction, 'delight' and brand reputation; * Includes hundreds of case examples and scientific research to illustrate how the theories works in practice; * Explains "how" to change - not just the need for change. Part of the Responsible Tourism Series edited by Harold Goodwin, Director of Responsible Tourism, Institute of Place Management at Manchester Metropolitan University and John Swarbrooke, Associate Dean-International, Plymouth Global, Plymouth University, UK

Food and Beverage Service S/NVQ Levels 1 & 2 (Paperback, New edition): Zoe Adjey, Gary Hunter Food and Beverage Service S/NVQ Levels 1 & 2 (Paperback, New edition)
Zoe Adjey, Gary Hunter
R1,250 R1,126 Discovery Miles 11 260 Save R124 (10%) Ships in 10 - 15 working days

Food and Beverage Service is THE book to help students develop their professional skills in the hospitality industry. Written by authors with years of experience in industry and training, you can be confident that this comprehensive textbook will cover everything that learners need to know for their level 1 and 2 S/NVQ food and beverage service course.

BTEC First in Travel & Tourism Student Book (Paperback, 1st Revised edition): Rachael Aston, Nicola Appleyard, Gillian Dale,... BTEC First in Travel & Tourism Student Book (Paperback, 1st Revised edition)
Rachael Aston, Nicola Appleyard, Gillian Dale, Malcolm Jefferies, Andrew Kerr, … 1
R1,040 Discovery Miles 10 400 Ships in 9 - 15 working days

Resources designed to support learners of the new next generation BTEC First in Travel & Tourism specification*. Covers all core and mandatory units and a wide selection of optional units. (Units 1-10 in the Student Book and Units 11-13 on the Pearson website.) Each unit of the Student Book is presented in topics to ensure the content is accessible and engaging for learners. Covers of all the underpinning knowledge and understanding needed at level 2 to ensure that learners are fully prepared for this course. Activities in each unit provide support and clear direction for learners and can be used in the classroom or for independent work. New Assessment Zone guides learners through both internal and external assessment. Practice assignments and assessment guidance help learners to achieve their potential in internally assessed units. We can confirm that Units 11-13 are now available online to everyone who purchases the Student Book. * From 2012, Pearson's BTEC First qualifications have been under re-development, so schools and colleges could be teaching the existing 2010 specification or the new next generation 2012-2013 specification. There are different Student Books to support each specification. If learners are unsure, they should check with their teacher or tutor.

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