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Books > Business & Economics > Industry & industrial studies > Service industries

Chicago's Historic Irish Pubs (Hardcover): Mike Danahey, Allison Hantschel Chicago's Historic Irish Pubs (Hardcover)
Mike Danahey, Allison Hantschel
R719 R638 Discovery Miles 6 380 Save R81 (11%) Ships in 18 - 22 working days
Pig 'n Whistle (Hardcover): Veronica Gelakoska Pig 'n Whistle (Hardcover)
Veronica Gelakoska
R719 R638 Discovery Miles 6 380 Save R81 (11%) Ships in 18 - 22 working days
Tourism Theories, Concepts and Models (Paperback): Bob McKercher, Bruce Prideaux Tourism Theories, Concepts and Models (Paperback)
Bob McKercher, Bruce Prideaux
R1,267 R1,149 Discovery Miles 11 490 Save R118 (9%) Ships in 10 - 15 working days

Tourism Theories, Concepts and Models: * Explains why we think about tourism the way we do; * Explores key theories, concepts and models that explain how tourism works; * Is a comprehensive and cohesive text that develops a series of key ideas that deepens understanding and encourages critical thinking. This important text provides a critical overview of the core theories, concepts and ideas that have shaped the way we think about tourism. Divided into six parts, it takes the reader through the following areas to ensure thorough and coherent knowledge, looking at the important key theories, models and concepts, ensuring clear understanding and the ability for critical thinking: * Setting the stage: looking at the interdisciplinary nature of tourism and its' structure (5 core aspects of generation region, industry, destination region, transit route and tourist) * How tourism works: explores the three core dimensions of tourism factors, attractions, access and government policy * The evolution of tourism: examines the main models that have depicted the evolution of tourism destinations, economies and geographies. * The tourist: motivations and influences of the tourist as an individual, covering typology, social demographic factors and constraints. * Planning models: destination planning, scenarios and forecasting, including responses to current challenges Current issues: examines the theoretical and conceptual foundations for a range of contemporary issues that will affect tourism well into the future, including climate change, overtourism, crisis management and political change. Additional resources consist of web links, online videos and teaching reference materials. These can be found at www.goodfellowpublishers.com/TTCM from Academy fellows and other academic links explaining the ideas in the book. A must-have text for post graduate tourism and hospitality studies, as well as a key resource text for those teaching and studying tourism subjects at the later stages of undergraduate level.

The Theory of Hospitality and Catering, 14th Edition (Paperback): David Foskett, Patricia Paskins, Andrew Pennington, Neil... The Theory of Hospitality and Catering, 14th Edition (Paperback)
David Foskett, Patricia Paskins, Andrew Pennington, Neil Rippington
R1,342 Discovery Miles 13 420 Ships in 10 - 15 working days

Prepare students for assessment and further professional development with a wealth of contemporary case studies from around the world, referencing key trends. * Discover how to integrate sustainability and environmental improvements into kitchens and eating spaces, helping to increase energy conservation and boost your green credentials. * Harness the power social media and e-marketing to proactively grow your business, online visibility and engagement. * Ensure best practice is followed where food allergies and intolerances are concerned, so you can be confident you are providing a safe experience for all customers. * Develop your understanding of nutrition and culinary medicine with a unique contribution from Elaine Macaninch, a director of Culinary Medicine UK and the co-founder of the Education and Research in Medical Nutrition Network (ERimNN) * Plan for commercial success with clear coverage of financial aspects of food and beverage management, personal development and people management skills.

Online Banking Security Measures and Data Protection (Hardcover): Shadi A. Aljawarneh Online Banking Security Measures and Data Protection (Hardcover)
Shadi A. Aljawarneh
R5,365 Discovery Miles 53 650 Ships in 18 - 22 working days

Technological innovations in the banking sector have provided numerous benefits to customers and banks alike; however, the use of e-banking increases vulnerability to system attacks and threats, making effective security measures more vital than ever. Online Banking Security Measures and Data Protection is an authoritative reference source for the latest scholarly material on the challenges presented by the implementation of e-banking in contemporary financial systems. Presenting emerging techniques to secure these systems against potential threats and highlighting theoretical foundations and real-world case studies, this book is ideally designed for professionals, practitioners, upper-level students, and technology developers interested in the latest developments in e-banking security.

Black America, Body Beautiful - How the African American Image is Changing Fashion, Fitness, and Other Industries (Hardcover):... Black America, Body Beautiful - How the African American Image is Changing Fashion, Fitness, and Other Industries (Hardcover)
Eric J. Bailey
R2,045 Discovery Miles 20 450 Ships in 18 - 22 working days

Despite all the medical and media attention focused on the rate of overweight and obesity in the African American population, African American images and body types are greatly influencing changes in the fashion, fitness, advertising, television and movie industries. This is because overweight, like beauty, can be in the eye of the beholder. Most research studies investigating attitudes about body image and body type among African Americans have shown they are more satisfied with their bodies than are their white counterparts and that there appears to be a wider range of acceptable body shapes and weights, and a more flexible standard of attractiveness, among black Americans as compared to whites. That fact is not being lost on leaders of industries that might profit from understanding this wider range of beauty, as well as playing to it. In this book, medical anthropologist Eric Bailey introduces and explains the self-acceptance and body image satisfaction of African Americans, and traces how that has spurred changes in industry. His book fills the void of scientific evidence to enhance the understanding of African Americans' perceptions related to body image and beauty-and is the first to document these issues from the perspective of an African American male. Despite all the medical and media attention focused on the rate of overweight and obesity in the African American population, African American images and body types are greatly influencing changes in the fashion, fitness, advertising, television, and movie industries. This is because overweight, like beauty, can be in the eye of the beholder. Most research studies investigating attitudes about body image and body type among African Americans have shown they are more satisfied with their bodies than are their white counterparts. Most black women, for example, are of course concerned with how they look, but do not judge themselves in terms of their weight and do not believe they are valued mostly on the basis of their bodies. Black teen girls most often say being thick and curvaceous with large hips and ample thighs is seen as the most desirable body shape. Thus, there appears to be a wider range of acceptable body shapes and weights, and a more flexible standard of attractiveness, among black Americans as compared to whites. That fact is not lost on leaders of industries that might profit from understanding this wider range of beauty, as well as playing to it. Voluptuous supermodel Tyra Banks is just one African American who's broken the mold in that industry. The effects have been seen right down to department and local clothes stores, where lines of larger and plus-size fashions are expanding, becoming more colorful and more ornate. In the fitness industry, health gurus Madonna Grimes and Billy Blanks have been revolutionizing how people get fit and how fitness needs to be redeveloped for the African American population. Advertising has taken a similar turn, not the least manifestation of which were the major campaigns Dove and Nike ran in 2005 with plus-sized actresses (who continue to appear in promotions for both companies). In movies and on television shows, the African American beautiful body image has followed suit. In this book, medical anthropologist Eric Bailey introduces and explains the self-acceptance and body image satisfaction of African Americans, and traces how that has spurred changes in industry. His book fills the void of scientific evidence to enhance the understanding of African Americans' perceptions related to body image and beauty-and is the first to document these issues from the perspective of an African American male.

Taste - Surprising Stories and Science about Why Food Tastes Good (Paperback): Barb Stuckey Taste - Surprising Stories and Science about Why Food Tastes Good (Paperback)
Barb Stuckey
R464 R436 Discovery Miles 4 360 Save R28 (6%) Ships in 18 - 22 working days

Whether it's a salted caramel or pizza topped with tomatoes and cheese, you know when food tastes good. Now, Barb Stuckey, a seasoned food developer to whom food companies turn for help in creating delicious new products, reveals the amazing story behind "why "you love some foods and not others.
Through fascinating stories, you'll learn how our five senses work together to form flavor perception and how the experience of food changes for people who have lost their sense of smell or taste. You'll learn why kids (and some adults) turn up their noses at Brussels sprouts, how salt makes grapefruit sweet, and why you drink your coffee black while your spouse loads it with cream and sugar. Eye-opening experiments allow you to discover your unique "taster type" and to learn why you react instinctively to certain foods. You'll improve your ability to discern flavors and devise taste combinations in your own kitchen for delectable results. What Harold McGee did for the science of cooking Barb Stuckey does for the science of eating in "Taste"--a calorie-free way to get more pleasure from every bite.

Emergency Notification (Hardcover): Robert C. Chandler Emergency Notification (Hardcover)
Robert C. Chandler
R1,536 Discovery Miles 15 360 Ships in 18 - 22 working days

This text provides critical information to help organizations improve their emergency communications, including the tools, automation technology, and processes of crisis notification. To grasp the importance of emergency notification, imagine this scenario: A shooter is on the loose at a college campus. Chaos reigns. To contain the situation, campus personnel need to communicate immediately and efficiently, not only with the students, faculty, and staff, but also the local police, federal law enforcement, and media. Effective emergency notification makes things "right," it allows the right message to reach the right people at the right time—facilitating the right response. Emergency Notification explains how. This book offers must-know information for business security, senior management, human resources staff, government policymakers, and emergency planners, examining what, when, how, why, and with whom to communicate during crises. This text also covers risk communication, message mapping, information loading, audience comprehension, and practical issues like testing emergency notification systems.

International Tourism: A Contemporary Approach (Hardcover): Dante Boyd International Tourism: A Contemporary Approach (Hardcover)
Dante Boyd
R3,194 R2,904 Discovery Miles 29 040 Save R290 (9%) Ships in 18 - 22 working days
Advances in Hospitality and Leisure (Hardcover): Joseph S. Chen Advances in Hospitality and Leisure (Hardcover)
Joseph S. Chen
R2,975 Discovery Miles 29 750 Ships in 10 - 15 working days

Advances in Hospitality and Leisure (AHL), a peer-reviewed research journal, has been published annually since 2004. AHL is indexed in Scopus and included in the Australian Business Deans Council (ABDC) journal quality list. Its editors, editorial board members, ad-hoc reviewers entail scholars from North America, Europe and Asia-Pacific. AHL with international in focus attempts to divulge the innovative methods of inquiry to inspire new research topics that are vital and have been largely neglected in the context of hospitality, tourism, and leisure. It strives to address the needs of the populace willing to disseminate seminal ideas, concepts, and theories derived from scholarly inquiries. AHL covers full papers and research notes in the matter of conceptual models and empirical investigations using inductive and deductive methods. The authors of this publication come from America, Europe, Asia, Pacific, and Africa. Potential readers may retrieve useful articles to outline new research agendas, suggest viable topics for a dissertation work, and augment the knowledge of the new subjects of learning.

Fighting Fraud - How to Establish and Manage an Anti-Fraud Program (Paperback): Gerald L. Kovacich Fighting Fraud - How to Establish and Manage an Anti-Fraud Program (Paperback)
Gerald L. Kovacich
R1,130 Discovery Miles 11 300 Ships in 10 - 15 working days

This practical reference provides the basics for instituting a corporate anti-fraud program that helps prepare corporate security professionals and other corporate managers for fighting corporate fraud from inside the company. It provides an exceptional foundation for security professionals or business executives involved in developing and implementing a corporate anti-fraud program as part of a corporate assets protection program.
The author's intent is to provide the reader with a practitioner's guide (a "how-to" book), augmented by some background information to put it all in perspective. The approach used should enable the readers to immediately put in place a useful anti-fraud program under the leadership of the corporate security officer (CSO), or other corporate professional.
* Shows professionals how to save their companies money.
* Provides a roadmap for developing an anti-fraud program.
* Allows security professionals to tailor their anti-fraud program to their own corporate environment.
* Explains how fraud is costing corporations a competitive edge in the global marketplace.

Memorial Guest Book (Hardback cover) - Memory book, comments book, condolence book for funeral, remembrance, celebration of... Memorial Guest Book (Hardback cover) - Memory book, comments book, condolence book for funeral, remembrance, celebration of life, in loving memory funeral guest book, memorial guest book, memorial service guest book (Hardcover)
Lulu and Bell
R595 Discovery Miles 5 950 Ships in 18 - 22 working days
Hardback cover Baby Shower Guest Book - Baby shower guest book, celebrations decor, memory book, baby shower guest book,... Hardback cover Baby Shower Guest Book - Baby shower guest book, celebrations decor, memory book, baby shower guest book, celebration message log book, celebration guestbook, celebration parties, message log keepsake; baby shower guest book; boho guest book (Hardcover)
Lulu and Bell
R561 Discovery Miles 5 610 Ships in 10 - 15 working days
Patriotic Information Systems (Hardcover): Todd Loendorf, G.David Garson Patriotic Information Systems (Hardcover)
Todd Loendorf, G.David Garson
R2,595 Discovery Miles 25 950 Ships in 18 - 22 working days

Database technology can be used for various ends, ranging from promotion of democracy to strengthening of nationalism to shoring up authoritarian regimes through misinformation. Its use affects every layer of society: from individuals to households to local governments, and is a consuming issue in the United States Governments stance on privacy, security, and technology.

The Money Noose - Jon Corzine and the Collapse of MF Global (Hardcover): Scott E. D. Skyrm The Money Noose - Jon Corzine and the Collapse of MF Global (Hardcover)
Scott E. D. Skyrm
R709 Discovery Miles 7 090 Ships in 18 - 22 working days
Religious Condolence book for funeral (Hardcover) (Hardcover): Lulu and Bell Religious Condolence book for funeral (Hardcover) (Hardcover)
Lulu and Bell
R560 Discovery Miles 5 600 Ships in 10 - 15 working days
Prospects and Challenges of Community-Based Tourism and Changing Demographics (Hardcover): Ishmael Mensah, Ewoenam Afenyo-Agbe Prospects and Challenges of Community-Based Tourism and Changing Demographics (Hardcover)
Ishmael Mensah, Ewoenam Afenyo-Agbe
R5,333 Discovery Miles 53 330 Ships in 18 - 22 working days

The negative impacts associated with conventional tourism has occasioned more sustainable forms of tourism including community-based tourism (CBT). Among the benefits of CBT are the improvement of rural economies, empowerment of the local community, and poverty alleviation. In as much as CBT has been promoted as being more beneficial to local communities, its implementation is not without challenges. In the wake of the COVID-19 pandemic, destination marketing organizations and managers of CBT projects have to adopt different marketing strategies including shifting to target new demographics in an effort to remain sustainable. Prospects and Challenges of Community-Based Tourism and Changing Demographics provides theoretical and empirical insights in the prospects and challenges associated with CBT, critically examining issues of structure, impact, management, marketing, support, changing demographics, challenges, sustainability, and implications for the future of CBT. It also highlights critical lessons and trends in CBT from both established and new CBT initiatives to inform the design, management, marketing, and sustainability of CBT projects. This book will be a useful addition to the literature on CBT with its coverage of topics such as conservation, cultural tourism, and sustainable rural livelihoods. This book provides an excellent resource for students, academicians, researchers, tourism and hospitality practitioners, managers, destination managers, stakeholders, tour operators, and policymakers.

Be the Change in the Hospitality Industry (Hardcover): Rikhsibay Tursunov Be the Change in the Hospitality Industry (Hardcover)
Rikhsibay Tursunov
R684 R613 Discovery Miles 6 130 Save R71 (10%) Ships in 18 - 22 working days
Memorial Guest Book (Hardback cover) - Memory book, comments book, condolence book for funeral, remembrance, celebration of... Memorial Guest Book (Hardback cover) - Memory book, comments book, condolence book for funeral, remembrance, celebration of life, in loving memory funeral guest book, memorial guest book, memorial service guest book (Hardcover)
Lulu and Bell
R561 Discovery Miles 5 610 Ships in 10 - 15 working days
Guest/Visitors Book with Comments (Hardcover): Angelis Publications Guest/Visitors Book with Comments (Hardcover)
Angelis Publications
R537 R501 Discovery Miles 5 010 Save R36 (7%) Ships in 18 - 22 working days
The Overtourism Debate - NIMBY, Nuisance, Commodification (Hardcover): Jeroen Oskam The Overtourism Debate - NIMBY, Nuisance, Commodification (Hardcover)
Jeroen Oskam
R2,984 Discovery Miles 29 840 Ships in 18 - 22 working days

Many cities focused on tourist development and city marketing to keep their economies afloat during the financial crisis of 2008-2013, but the subsequent economic recovery saw a combination of growing visitor numbers, changing behavior patterns and price hikes, especially in real estate, that created the conditions for a 'perfect storm'. Anti-tourism protests have emerged and have even started to dominate the political debate in cities around the world, especially in Europe. Cities such as Amsterdam, Barcelona, Berlin and Lisbon have developed policies to mitigate the negative externalities of tourism growth for their residents. Jeroen Oskam's wide ranging work examines many of the most important issues in the debate on overtourism including: crowdedness and competition between tourists and locals in the use of city services displacement of services catering to locals by tourist amenities cultural or physical alienation protests against overtourism often associate the phenomenon with the presence of urban vacation rentals measures against overtourism, e.g. restrictions on short-term rentals, access restrictions, economic measures and reconducting tourist streams. The academic debate in this book spans multiple disciplines, such as Tourism, Geography, Urban Planning, Law and Economics. The approaches are equally varied: while many Tourism scholars try to save or justify tourism growth, Urban Planners may preferably seek to prevent gentrification, to minimize tourism externalities and to 'return' the city to its residents. The purpose of this book is to include the different positions in the debate; to give insight in the potential future evolution of the phenomenon; to propose policies and strategies and to identify underlying mechanisms of the massification of travel.

Lost Restaurants of St. Louis (Paperback): Ann Lemons Pollack Lost Restaurants of St. Louis (Paperback)
Ann Lemons Pollack
R494 R460 Discovery Miles 4 600 Save R34 (7%) Ships in 18 - 22 working days
Resilience of Luxury Companies in Times of Change (Hardcover): Gabriella Lojacono, Laura Ru Yun Pan Resilience of Luxury Companies in Times of Change (Hardcover)
Gabriella Lojacono, Laura Ru Yun Pan
R2,923 R2,304 Discovery Miles 23 040 Save R619 (21%) Ships in 18 - 22 working days

Resilience of Luxury Companies in Times of Change is a book for executives and Masters' level students taking courses in luxury management. It offers an insight into the current and emergent business models and strategies luxury companies apply to remain resilient in times of change. It explores a variety of business models answering the following key questions: What is each brand's value proposition used to attract a consumer's willingness to pay? What is each brand's target audience? How do brands navigate and expand their markets? And how do luxury companies organize their resources to design and develop products and services to continually sell to their customers? The answers to these questions provide the foundation of a luxury company's business strategy and, as a result, its brand architecture. The authors also explore the patterns that have emerged in the ownership, management and the manufacturing in luxury goods companies, where dominance is usually found in certain countries. This book focuses on six key industries in the luxury product sector: fashion, automotive, hospitality, furniture, cosmetics and jewellery. It provides an international perspective with examples drawn from Europe, USA, the Middle East, China and Japan. Through these examples and cases, the authors analyze how luxury companies are facing the challenges posed by external shocks and an extensive need for digitalization. Using concepts and theories from macroeconomics (such as globalisation) and corporate and business strategy, the book aims to connect the dots between theory and practice. Resilience of Luxury Companies in Times of Change provides perspectives of the past, present and future - how luxury companies have evolved over time and managed to stay resilient despite the challenges they have faced through the different eras.

Shoe Dog - A Memoir by the Creator of NIKE (Paperback): Phil Knight Shoe Dog - A Memoir by the Creator of NIKE (Paperback)
Phil Knight 4
R330 R295 Discovery Miles 2 950 Save R35 (11%) Ships in 5 - 10 working days

'A refreshingly honest reminder of what the path to business success really looks like ... It's an amazing tale' Bill Gates

'The best book I read last year was Shoe Dog, by Nike's Phil Knight. Phil is a very wise, intelligent and competitive fellow who is also a gifted storyteller' Warren Buffett

In 1962, fresh out of business school, Phil Knight borrowed $50 from his father and created a company with a simple mission: import high-quality, low-cost athletic shoes from Japan. Selling the shoes from the boot of his Plymouth, Knight grossed $8000 in his first year. Today, Nike's annual sales top $30 billion. In an age of start-ups, Nike is the ne plus ultra of all start-ups, and the swoosh has become a revolutionary, globe-spanning icon, one of the most ubiquitous and recognisable symbols in the world today.

But Knight, the man behind the swoosh, has always remained a mystery. Now, for the first time, he tells his story. Candid, humble, wry and gutsy, he begins with his crossroads moment when at 24 he decided to start his own business. He details the many risks and daunting setbacks that stood between him and his dream - along with his early triumphs. Above all, he recalls how his first band of partners and employees soon became a tight-knit band of brothers. Together, harnessing the transcendent power of a shared mission, and a deep belief in the spirit of sport, they built a brand that changed everything.

A memoir rich with insight, humour and hard-won wisdom, this book is also studded with lessons - about building something from scratch, overcoming adversity, and ultimately leaving your mark on the world.

Educational Strategies for the Next Generation Leaders in Hotel Management (Hardcover): Jiuguang Feng, Sacha Stocklin, Wei Wang Educational Strategies for the Next Generation Leaders in Hotel Management (Hardcover)
Jiuguang Feng, Sacha Stocklin, Wei Wang
R5,010 Discovery Miles 50 100 Ships in 18 - 22 working days

As the hospitality industry continues to grow, managers and educators are faced with the task of preparing future hospitality professionals for a rewarding but challenging career. Due to the impact of an ever-changing economy on the industry as a whole, the education of hotel managers and professionals has become an increasingly important area of study. Educational Strategies for the Next Generation Leaders in Hotel Management combines practical experience with the effective pedagogical approaches being implemented in higher learning institutions and hospitality programs internationally. Highlighting key issues surrounding the current and future scope of hotel management and the skills and knowledge necessary for career success in the hospitality industry, this publication is an essential reference source for hospitality managers, educators, and students interested in the future of the industry and the best practices for hospitality education. This publication features timely, research-based chapters and analysis relevant to topics in the hospitality industry including, but not limited to, craft-based learning, e-learning, higher education, hospitality management, human resources, opening delays, professional development, six sigma, women in global leadership, and work integrated learning.

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