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Books > Business & Economics > Industry & industrial studies > Service industries
This book details the difference between the two rating industries,
but this difference is converging all the time. The concept of
investing in a more responsible and sustainable manner is drawing
in some of the world's leading investors and, with it, regulations
and policies are developing at the highest levels. However, the
market is not getting what it needs to fully submit to the concept
of responsible investing. It has called for more to be done from
those tasked with injecting information into their processes, and
two industries in particular have been identified as being natural
partners. It has been suggested that they are on a collision course
to serve the mainstream investor, and in this book, that collision
course is contextualised, explained, presented, and finally its
outcome predicted.
Numerous tastemakers exist in and between fashion production and
consumption, from designers and stylists to trend forecasters,
buyers, and journalists. How and why are each of these players
bound up in the creation and dispersion of trends? In what ways are
consumers' relations to trends constructed by these individuals and
organizations? This book explores the social significance of trends
in the global fashion industry through interviews with these
'fashion intermediaries', offering new insights into their
influential roles in the setting and shaping of trends. The
Trendmakers contains exclusive interviews with financial analysts,
creative directors from high street stores like H&M to designer
brands such as Erdem, trend forecasters at WGSN, buyers from Harvey
Nichols, and major fashion names like The Telegraph fashion critic
Hilary Alexander. In contrast to existing research, Lantz offers an
international understanding of the trend landscape, engaging with
industry professionals from fashion capitals like London, Paris,
and New York, as well as BRIC countries and the new, emerging
fashion nations. The fashion media may have declared that 'trends
are dead' in the light of digital dissemination, but Lantz argues
that trends still not only serve as a significant organizing
principle for the fashion industry as a whole but also as a source
for legitimacy. Engaging with classic fashion thinkers like Veblen,
Simmel, and Bourdieu, as well as contemporary scholars like
Entwistle and Steele, this book considers trends from an economic
and cultural perspective to add to our knowledge of the
complexities of the business of fashion.
This book encourages insurance companies and regulators to explore
offering Islamic insurance to boost the insurance industry in
India. The distinctive features of Takaful also make it appealing
even to non-Muslims. According to the 2012 World Takaful Report,
India has immense potential for Takaful is based on the size of its
Muslim population and the growth of its economy. However, it is
surprising that Takaful has yet to be introduced in India since it
has been offered in non-majority Muslim countries, such as
Singapore, Thailand, and Sri Lanka. When the concept and practice
of Takaful are examined, it is free from interest, uncertainty, and
gambling. These are the main elements prohibited in Islam. However,
it has been evidenced that these elements are also banned in
teaching other religions believed by the Indians. Given this
landscape, this book fills the gap in research on the viability of
Takaful in India, focusing on its empirical aspects by examining
the perception of Indian insurance operators toward Takaful.
The effect of tourism activity in developing countries has been a
hotly debated topic for a number of decades. Opinions have
fluctuated between the extremes of tourism as the catalyst for
socio-economic development and tourism as the basis for
neo-colonial exploitation and environmental and cultural decline.
The contributions to this timely volume provide a balanced overview
of these various perspectives. Key papers that are theoretical,
conceptual and empirical, drawn from the literature in the fields
of tourism, economics and development studies are contained in this
authoritative volume. While the central focus is the economic
aspect of the relationship between tourism and development,
contributions on spatial, socio-cultural and environmental issues
reflect the multidisciplinary nature of the selections. This book
will appeal to policymakers, researchers and tourism practitioners
in both developed and developing countries.
Six thematic units per level organised around a Big Question
Engaging videos that explore the Big Question and key themes in the
unit Three readings per unit from a wide range of genres including
informational texts, biographies, and poems, as well as classic and
contemporary literature Key vocabulary taught explicitly before
each reading Clear and step-by-step grammar presentations followed
by thorough and focused practice Skills workshops and hands-on
projects to provide students the opportunity to demonstrate their
mastery of content and language skills All Student Editions come
with access to the Pearson English Portal
This title offers a wide-ranging selection of the most significant
previously published papers on the management of tourism
destinations. The volume covers four major themes: managing tourism
destinations and the determinants of travel choice; planning and
policy making; development and evolution; and the impacts of
tourism management on the society and the environment. In his
scholarly introduction, the editor briefly discusses each article
and identifies its contribution to the academic literature. The
book is intended for researchers and students interested in a
thorough compilation and critical review of key articles in the
area. It may also act as a useful reference benchmark for
consultants and tourism policymakers.
The authors have raised an important construct for all of us who
work in the public sector regarding what underlies and directs the
rapid advancement of technology solutions in developing and
developed economies. . . DeMello and Furseth deserve credit for
raising our awareness to the true driver behind the successful
integration and acceptance of technology in this increasingly
innovation-driven world: culture.' - from the Foreword, David A.
Lindeman, Director CITRIS Health, University of California,
Berkeley, Director, Center for Technology and Aging, US There is a
growing trend toward innovation in public services, and the
integration of public and private entities in their delivery. This
book aims to improve the ability to innovate successfully in
large-scale public/private endeavors. The authors develop an
underpinning theory of innovation, and extend it to address key
issues in public/private collaboration. As an example, they explore
the subject of independent living for seniors and persons with
disabilities across four countries - the US, UK, Norway and Japan.
The resulting model provides a vehicle for all major stakeholders
to better understand the dynamics of innovation, which will in turn
offer the opportunity to improve performance and successful
adoption. This book will provide useful insight for students of
innovation, public service planning and delivery, and health and
social services. In addition, the original opinion research on
residents of the four countries will prove interesting for students
of sociology and medical anthropology.
Place branding has made it possible for international destinations
to be able to compete within the global economy. Through the
promotion of different cities, natural beauty, and local culture or
heritage, many regions have been able to increase their revenue and
international appeal by attracting tourists and investments. Global
Place Branding Campaigns across Cities, Regions, and Nations
provides international insights into marketing strategies and
techniques being employed to promote global tourism,
competitiveness, and exploration. Featuring case studies and
emergent research on place branding, as well as issues and
challenges faced by destinations around the world, this book is
ideally suited for professionals, researchers, policy makers,
practitioners, and students.
This book showcases state-of-the-art advances in service science
and related fields of research, education, and practice. It
presents emerging technologies and applications in contexts ranging
from healthcare, energy, finance, and information technology to
transportation, sports, logistics, and public services. Regardless
of its size and service, every service organization is a service
system. Due to the socio-technical nature of service systems, a
systems approach must be adopted in order to design, develop and
deliver services aimed at meeting end users' utilitarian and
socio-psychological needs alike. Understanding services and service
systems often requires combining multiple methods to consider how
interactions between people, technologies, organizations and
information create value under various conditions. The papers in
this volume highlight a host of ways to approach these challenges
in service science and are based on submissions to the 2021 INFORMS
Conference on Service Science.
Whether it's a salted caramel or pizza topped with tomatoes and
cheese, you know when food tastes good. Now, Barb Stuckey, a
seasoned food developer to whom food companies turn for help in
creating delicious new products, reveals the amazing story behind
"why "you love some foods and not others.
Through fascinating stories, you'll learn how our five senses work
together to form flavor perception and how the experience of food
changes for people who have lost their sense of smell or taste.
You'll learn why kids (and some adults) turn up their noses at
Brussels sprouts, how salt makes grapefruit sweet, and why you
drink your coffee black while your spouse loads it with cream and
sugar. Eye-opening experiments allow you to discover your unique
"taster type" and to learn why you react instinctively to certain
foods. You'll improve your ability to discern flavors and devise
taste combinations in your own kitchen for delectable results. What
Harold McGee did for the science of cooking Barb Stuckey does for
the science of eating in "Taste"--a calorie-free way to get more
pleasure from every bite.
Service operations management in the tourism and hospitality
industry requires a high level of coordination, communication and
facilitation to satisfy visitors. In all of these activities,
service excellence means a lot to visitors in terms of their
experience, and to the business it means repeat customers and
word-of-mouth marketing. Based on fresh empirical evidence from the
field, this book captures the different approaches and challenges
to service excellence in the Asian tourism and hospitality
industry. Focusing on hotels, attractions, transport providers and
other segments in tourism and hospitality, this book presents new
case studies underlining and detailing global and local travel
industry practices. The book is meant as a reference and
supplementary reading for students, researchers and industry
practitioners.
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