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Books > Business & Economics > Industry & industrial studies > Service industries

Sustainability Rating Agencies vs Credit Rating Agencies - The Battle to Serve the Mainstream Investor (Hardcover, 1st ed.... Sustainability Rating Agencies vs Credit Rating Agencies - The Battle to Serve the Mainstream Investor (Hardcover, 1st ed. 2021)
Daniel Cash
R4,257 Discovery Miles 42 570 Ships in 12 - 17 working days

This book details the difference between the two rating industries, but this difference is converging all the time. The concept of investing in a more responsible and sustainable manner is drawing in some of the world's leading investors and, with it, regulations and policies are developing at the highest levels. However, the market is not getting what it needs to fully submit to the concept of responsible investing. It has called for more to be done from those tasked with injecting information into their processes, and two industries in particular have been identified as being natural partners. It has been suggested that they are on a collision course to serve the mainstream investor, and in this book, that collision course is contextualised, explained, presented, and finally its outcome predicted.

The Trendmakers - Behind the Scenes of the Global Fashion Industry (Hardcover): Jenny Lantz The Trendmakers - Behind the Scenes of the Global Fashion Industry (Hardcover)
Jenny Lantz
R3,944 Discovery Miles 39 440 Ships in 12 - 17 working days

Numerous tastemakers exist in and between fashion production and consumption, from designers and stylists to trend forecasters, buyers, and journalists. How and why are each of these players bound up in the creation and dispersion of trends? In what ways are consumers' relations to trends constructed by these individuals and organizations? This book explores the social significance of trends in the global fashion industry through interviews with these 'fashion intermediaries', offering new insights into their influential roles in the setting and shaping of trends. The Trendmakers contains exclusive interviews with financial analysts, creative directors from high street stores like H&M to designer brands such as Erdem, trend forecasters at WGSN, buyers from Harvey Nichols, and major fashion names like The Telegraph fashion critic Hilary Alexander. In contrast to existing research, Lantz offers an international understanding of the trend landscape, engaging with industry professionals from fashion capitals like London, Paris, and New York, as well as BRIC countries and the new, emerging fashion nations. The fashion media may have declared that 'trends are dead' in the light of digital dissemination, but Lantz argues that trends still not only serve as a significant organizing principle for the fashion industry as a whole but also as a source for legitimacy. Engaging with classic fashion thinkers like Veblen, Simmel, and Bourdieu, as well as contemporary scholars like Entwistle and Steele, this book considers trends from an economic and cultural perspective to add to our knowledge of the complexities of the business of fashion.

Sappho's Legacy - Convivial Economics on a Greek Isle (Hardcover): Marina Karides Sappho's Legacy - Convivial Economics on a Greek Isle (Hardcover)
Marina Karides
R2,112 Discovery Miles 21 120 Ships in 12 - 17 working days
Implementing Takaful in India - Prospects, Challenges, and Solutions (Hardcover, 1st ed. 2021): Syed Ahmed Salman Implementing Takaful in India - Prospects, Challenges, and Solutions (Hardcover, 1st ed. 2021)
Syed Ahmed Salman
R2,776 Discovery Miles 27 760 Ships in 10 - 15 working days

This book encourages insurance companies and regulators to explore offering Islamic insurance to boost the insurance industry in India. The distinctive features of Takaful also make it appealing even to non-Muslims. According to the 2012 World Takaful Report, India has immense potential for Takaful is based on the size of its Muslim population and the growth of its economy. However, it is surprising that Takaful has yet to be introduced in India since it has been offered in non-majority Muslim countries, such as Singapore, Thailand, and Sri Lanka. When the concept and practice of Takaful are examined, it is free from interest, uncertainty, and gambling. These are the main elements prohibited in Islam. However, it has been evidenced that these elements are also banned in teaching other religions believed by the Indians. Given this landscape, this book fills the gap in research on the viability of Takaful in India, focusing on its empirical aspects by examining the perception of Indian insurance operators toward Takaful.

5 Steps for Selecting the Best Financial Advisor - How the Internet Has Changed the Game for Investors and Financial Advisors... 5 Steps for Selecting the Best Financial Advisor - How the Internet Has Changed the Game for Investors and Financial Advisors (Hardcover)
Jack Waymire, Jonathan Dash
R664 Discovery Miles 6 640 Ships in 12 - 17 working days
Contents Tourism in Japan - Pilgrimages to Sacred Sites of Popular Culture (Hardcover): Philip Seaton, Takayoshi Yamamura,... Contents Tourism in Japan - Pilgrimages to Sacred Sites of Popular Culture (Hardcover)
Philip Seaton, Takayoshi Yamamura, Akiko Sugawa-Shimada
R2,768 Discovery Miles 27 680 Ships in 10 - 15 working days
Tourism in Developing Countries (Hardcover): Twan Huybers Tourism in Developing Countries (Hardcover)
Twan Huybers
R8,906 Discovery Miles 89 060 Ships in 12 - 17 working days

The effect of tourism activity in developing countries has been a hotly debated topic for a number of decades. Opinions have fluctuated between the extremes of tourism as the catalyst for socio-economic development and tourism as the basis for neo-colonial exploitation and environmental and cultural decline. The contributions to this timely volume provide a balanced overview of these various perspectives. Key papers that are theoretical, conceptual and empirical, drawn from the literature in the fields of tourism, economics and development studies are contained in this authoritative volume. While the central focus is the economic aspect of the relationship between tourism and development, contributions on spatial, socio-cultural and environmental issues reflect the multidisciplinary nature of the selections. This book will appeal to policymakers, researchers and tourism practitioners in both developed and developing countries.

New Cornerstone, Grade 5 Student Edition with eBook (soft cover) (Paperback): Pearson New Cornerstone, Grade 5 Student Edition with eBook (soft cover) (Paperback)
Pearson
R1,078 Discovery Miles 10 780 Ships in 9 - 15 working days

Six thematic units per level organised around a Big Question Engaging videos that explore the Big Question and key themes in the unit Three readings per unit from a wide range of genres including informational texts, biographies, and poems, as well as classic and contemporary literature Key vocabulary taught explicitly before each reading Clear and step-by-step grammar presentations followed by thorough and focused practice Skills workshops and hands-on projects to provide students the opportunity to demonstrate their mastery of content and language skills All Student Editions come with access to the Pearson English Portal

Special Events - The Brave New World for Bolder and Better Live Events (Paperback, 8th Edition, EMEA Edition): Seungwon Lee,... Special Events - The Brave New World for Bolder and Better Live Events (Paperback, 8th Edition, EMEA Edition)
Seungwon Lee, Joe Goldblatt
R1,377 Discovery Miles 13 770 Ships in 12 - 17 working days
Sustainable Tourism Development (Hardcover): Angelo Todd Sustainable Tourism Development (Hardcover)
Angelo Todd
R3,521 R3,086 Discovery Miles 30 860 Save R435 (12%) Ships in 10 - 15 working days
Managing Tourism Destinations (Hardcover): Andreas Papatheodorou Managing Tourism Destinations (Hardcover)
Andreas Papatheodorou
R8,596 Discovery Miles 85 960 Ships in 12 - 17 working days

This title offers a wide-ranging selection of the most significant previously published papers on the management of tourism destinations. The volume covers four major themes: managing tourism destinations and the determinants of travel choice; planning and policy making; development and evolution; and the impacts of tourism management on the society and the environment. In his scholarly introduction, the editor briefly discusses each article and identifies its contribution to the academic literature. The book is intended for researchers and students interested in a thorough compilation and critical review of key articles in the area. It may also act as a useful reference benchmark for consultants and tourism policymakers.

Rethinking Drinking - The Influence That Everyone's Under (Hardcover): Craig Noble Rethinking Drinking - The Influence That Everyone's Under (Hardcover)
Craig Noble
R792 Discovery Miles 7 920 Ships in 10 - 15 working days
Linden Row Inn (Hardcover): Ginger Warder Linden Row Inn (Hardcover)
Ginger Warder
R612 Discovery Miles 6 120 Ships in 12 - 17 working days
Condolence book for cats (hardback cover) (Hardcover): Lulu and Bell Condolence book for cats (hardback cover) (Hardcover)
Lulu and Bell
R596 Discovery Miles 5 960 Ships in 12 - 17 working days
Innovation and Culture in Public Services - The Case of Independent Living (Hardcover): Steven DeMello, Peder Inge Furseth Innovation and Culture in Public Services - The Case of Independent Living (Hardcover)
Steven DeMello, Peder Inge Furseth
R2,659 Discovery Miles 26 590 Ships in 12 - 17 working days

The authors have raised an important construct for all of us who work in the public sector regarding what underlies and directs the rapid advancement of technology solutions in developing and developed economies. . . DeMello and Furseth deserve credit for raising our awareness to the true driver behind the successful integration and acceptance of technology in this increasingly innovation-driven world: culture.' - from the Foreword, David A. Lindeman, Director CITRIS Health, University of California, Berkeley, Director, Center for Technology and Aging, US There is a growing trend toward innovation in public services, and the integration of public and private entities in their delivery. This book aims to improve the ability to innovate successfully in large-scale public/private endeavors. The authors develop an underpinning theory of innovation, and extend it to address key issues in public/private collaboration. As an example, they explore the subject of independent living for seniors and persons with disabilities across four countries - the US, UK, Norway and Japan. The resulting model provides a vehicle for all major stakeholders to better understand the dynamics of innovation, which will in turn offer the opportunity to improve performance and successful adoption. This book will provide useful insight for students of innovation, public service planning and delivery, and health and social services. In addition, the original opinion research on residents of the four countries will prove interesting for students of sociology and medical anthropology.

Global Place Branding Campaigns across Cities, Regions, and Nations (Hardcover): Ahmet Bayraktar, Can Uslay Global Place Branding Campaigns across Cities, Regions, and Nations (Hardcover)
Ahmet Bayraktar, Can Uslay
R5,405 Discovery Miles 54 050 Ships in 12 - 17 working days

Place branding has made it possible for international destinations to be able to compete within the global economy. Through the promotion of different cities, natural beauty, and local culture or heritage, many regions have been able to increase their revenue and international appeal by attracting tourists and investments. Global Place Branding Campaigns across Cities, Regions, and Nations provides international insights into marketing strategies and techniques being employed to promote global tourism, competitiveness, and exploration. Featuring case studies and emergent research on place branding, as well as issues and challenges faced by destinations around the world, this book is ideally suited for professionals, researchers, policy makers, practitioners, and students.

Baby shower guest book (Hardcover) - comments book, baby shower party decor, advice for parents sign in book, baby naming day... Baby shower guest book (Hardcover) - comments book, baby shower party decor, advice for parents sign in book, baby naming day guest book, baby shower party guest book, welcome baby party guest book, baby boy guest book, baby girl guest book (Hardcover)
Lulu and Bell
R597 Discovery Miles 5 970 Ships in 12 - 17 working days
AI and Analytics for Smart Cities and Service Systems - Proceedings of the 2021 INFORMS International Conference on Service... AI and Analytics for Smart Cities and Service Systems - Proceedings of the 2021 INFORMS International Conference on Service Science (Hardcover, 1st ed. 2021)
Robin Qiu, Kelly Lyons, Weiwei Chen
R5,493 Discovery Miles 54 930 Ships in 10 - 15 working days

This book showcases state-of-the-art advances in service science and related fields of research, education, and practice. It presents emerging technologies and applications in contexts ranging from healthcare, energy, finance, and information technology to transportation, sports, logistics, and public services. Regardless of its size and service, every service organization is a service system. Due to the socio-technical nature of service systems, a systems approach must be adopted in order to design, develop and deliver services aimed at meeting end users' utilitarian and socio-psychological needs alike. Understanding services and service systems often requires combining multiple methods to consider how interactions between people, technologies, organizations and information create value under various conditions. The papers in this volume highlight a host of ways to approach these challenges in service science and are based on submissions to the 2021 INFORMS Conference on Service Science.

Nautical Guest/Visitors Book (Hardcover): Lollys Publishing Nautical Guest/Visitors Book (Hardcover)
Lollys Publishing
R581 Discovery Miles 5 810 Ships in 10 - 15 working days
Tourism: Economics, Development and Management (Hardcover): Alexander Gomez Tourism: Economics, Development and Management (Hardcover)
Alexander Gomez
R3,558 R3,123 Discovery Miles 31 230 Save R435 (12%) Ships in 10 - 15 working days
A Bowl Full Of Blessings - A Sabbatical Memoir (Hardcover): Sally A Baas A Bowl Full Of Blessings - A Sabbatical Memoir (Hardcover)
Sally A Baas
R907 Discovery Miles 9 070 Ships in 10 - 15 working days
Travel - The Ultimate Budget Travel Guide for Students to make Every Destination a Wild Lifetime Adventure for under $30 a day... Travel - The Ultimate Budget Travel Guide for Students to make Every Destination a Wild Lifetime Adventure for under $30 a day (Hardcover)
Abhishek Kumar
R864 Discovery Miles 8 640 Ships in 10 - 15 working days
Condolence book for dogs (hardback cover) (Hardcover): Lulu and Bell Condolence book for dogs (hardback cover) (Hardcover)
Lulu and Bell
R560 Discovery Miles 5 600 Ships in 12 - 17 working days
Taste - Surprising Stories and Science about Why Food Tastes Good (Paperback): Barb Stuckey Taste - Surprising Stories and Science about Why Food Tastes Good (Paperback)
Barb Stuckey
R504 R425 Discovery Miles 4 250 Save R79 (16%) Ships in 10 - 15 working days

Whether it's a salted caramel or pizza topped with tomatoes and cheese, you know when food tastes good. Now, Barb Stuckey, a seasoned food developer to whom food companies turn for help in creating delicious new products, reveals the amazing story behind "why "you love some foods and not others.
Through fascinating stories, you'll learn how our five senses work together to form flavor perception and how the experience of food changes for people who have lost their sense of smell or taste. You'll learn why kids (and some adults) turn up their noses at Brussels sprouts, how salt makes grapefruit sweet, and why you drink your coffee black while your spouse loads it with cream and sugar. Eye-opening experiments allow you to discover your unique "taster type" and to learn why you react instinctively to certain foods. You'll improve your ability to discern flavors and devise taste combinations in your own kitchen for delectable results. What Harold McGee did for the science of cooking Barb Stuckey does for the science of eating in "Taste"--a calorie-free way to get more pleasure from every bite.

Service Excellence in Tourism and Hospitality - Insights from Asia (Hardcover, 1st ed. 2021): K Thirumaran, Dirk Klimkeit, Chun... Service Excellence in Tourism and Hospitality - Insights from Asia (Hardcover, 1st ed. 2021)
K Thirumaran, Dirk Klimkeit, Chun Meng Tang
R3,622 Discovery Miles 36 220 Ships in 12 - 17 working days

Service operations management in the tourism and hospitality industry requires a high level of coordination, communication and facilitation to satisfy visitors. In all of these activities, service excellence means a lot to visitors in terms of their experience, and to the business it means repeat customers and word-of-mouth marketing. Based on fresh empirical evidence from the field, this book captures the different approaches and challenges to service excellence in the Asian tourism and hospitality industry. Focusing on hotels, attractions, transport providers and other segments in tourism and hospitality, this book presents new case studies underlining and detailing global and local travel industry practices. The book is meant as a reference and supplementary reading for students, researchers and industry practitioners.

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