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Books > Business & Economics > Industry & industrial studies > Service industries

Pink baby shower guest book (Hardcover) - Baby shower guest book, celebrations decor, memory book, baby shower guest book,... Pink baby shower guest book (Hardcover) - Baby shower guest book, celebrations decor, memory book, baby shower guest book, celebration message log book, celebration guestbook, celebration parties, message log keepsake; girls baby shower guest book; girls guest book (Hardcover)
Lulu and Bell
R561 Discovery Miles 5 610 Ships in 10 - 15 working days
Lost Tea Rooms of Downtown Cincinnati - Reflections & Recipes (Paperback): Cynthia Kuhn Beischel Lost Tea Rooms of Downtown Cincinnati - Reflections & Recipes (Paperback)
Cynthia Kuhn Beischel
R590 R544 Discovery Miles 5 440 Save R46 (8%) Ships in 18 - 22 working days
Model Security Policies, Plans and Procedures (Paperback): John Fay Model Security Policies, Plans and Procedures (Paperback)
John Fay
R1,675 Discovery Miles 16 750 Ships in 10 - 15 working days

Model Security Policies, Plans, and Procedures contains sample security policy, planning, and procedural documents drawn from the proven experiences of hundreds of America's most successful corporations. If your job requires you to develop or update security policies, plans, or procedures, this book will be a highly valuable resource. The samples cover the key concepts of organizational protection. Putting the samples to use, either as presented or as drafting guides, can eliminate many hours of tedious research and writing.

Offers a practical mode of reference for security professionalsContains sample plans, policies and procedures

Fintech and the Remaking of Financial Institutions (Paperback): John Hill Fintech and the Remaking of Financial Institutions (Paperback)
John Hill
R1,989 R1,871 Discovery Miles 18 710 Save R118 (6%) Ships in 10 - 15 working days

FinTech and the Remaking of Financial Institutions explores the transformative potential of new entrants and innovations on business models. In its survey and analysis of FinTech, the book addresses current and future states of money and banking. It provides broad contexts for understanding financial services, products, technology, regulations and social considerations. The book shows how FinTech has evolved and will drive the future of financial services, while other FinTech books concentrate on particular solutions and adopt perspectives of individual users, companies and investors. It sheds new light on disruption, innovation and opportunity by placing the financial technology revolution in larger contexts.

Swings and Misses - Moribund Labor Relations in Professional Baseball (Hardcover, New): Kenneth M. Jennings Swings and Misses - Moribund Labor Relations in Professional Baseball (Hardcover, New)
Kenneth M. Jennings
R2,578 Discovery Miles 25 780 Ships in 18 - 22 working days

In this follow-up to "Balls and Strikes: The Money Game in Professional Baseball" (Praeger, 1990), Jennings examines the state of professional baseball's labor relations during a nearly 25 year period, focusing on the background and the outcome of the 1994 baseball strike. Jennings concludes by suggesting ways to improve future labor relations in the sport.

While the entire professional sports industry generates less revenue than sales of Fruit of the Loom underwear, a lengthy strike in professional baseball assures a national notoriety far beyond its economic impact. When the 1994 strike was underway, scores of members of Congress were involved in related investigations and legislation, while President Clinton invoked the public interest in his efforts to resolve the dispute.

Risk Management for Security Professionals (Hardcover): Carl Roper Risk Management for Security Professionals (Hardcover)
Carl Roper
R1,849 Discovery Miles 18 490 Ships in 10 - 15 working days

This book describes the risk management methodology as a specific process, a theory, or a procedure for determining your assets, vulnerabilities, and threats and how security professionals can protect them.
Risk Management for Security Professionals is a practical handbook for security managers who need to learn risk management skills. It goes beyond the physical security realm to encompass all risks to which a company may be exposed. Risk Management as presented in this book has several goals:
Provides standardized common approach to risk management through a framework that effectively links security strategies and related costs to realistic threat assessment and risk levels
Offers flexible yet structured framework that can be applied to the risk assessment and decision support process in support of your business or organization
Increases awareness in terms of potential loss impacts, threats and vulnerabilities to organizational assets
Ensures that various security recommendations are based on an integrated assessment of loss impacts, threats, vulnerabilities and resource constraints

Risk management is essentially a process methodology that will provide a cost-benefit payback factor to senior management.
Provides a stand-alone guide to the risk management process
Helps security professionals learn the risk countermeasures and their pros and cons
Addresses a systematic approach to logical decision-making about the allocation of scarce security resources

Strategic Business Models to Support Demand, Supply, and Destination Management in the Tourism and Hospitality Industry... Strategic Business Models to Support Demand, Supply, and Destination Management in the Tourism and Hospitality Industry (Hardcover)
Luisa Cagica Carvalho, Lurdes Calisto, Nuno Gustavo
R6,696 Discovery Miles 66 960 Ships in 18 - 22 working days

The international tourism industry has seen increased growth in the past few years as millions of individuals continue to travel worldwide. As one of the world's largest economic sectors, creating jobs, driving exports, and generating prosperity worldwide, hospitality and tourism management needs to continually be explored in order to update best business models and practice. Strategic Business Models to Support Demand, Supply, and Destination Management in the Tourism and Hospitality Industry is an essential reference source that emphasizes emergent and innovative aspects and new challenges and issues within the industry with a particular focus on demand, supply, and destination management. Featuring research on topics such as circular economy, consumer behavior, and social networking, this book is ideally designed for business professionals, executives, hotel managers, event coordinators, restaurateurs, travel agents, tour directors, policymakers, government officials, industry professionals, researchers, students, and academicians.

It's Not As Easy As I Thought! Revelations About Working and Wellness from a Real Wanderer (Hardcover): Kristine Hudson It's Not As Easy As I Thought! Revelations About Working and Wellness from a Real Wanderer (Hardcover)
Kristine Hudson
R665 Discovery Miles 6 650 Ships in 18 - 22 working days
Applying Predictive Analytics Within the Service Sector (Hardcover): Rajendra Sahu, Manoj Dash, Anil Kumar Applying Predictive Analytics Within the Service Sector (Hardcover)
Rajendra Sahu, Manoj Dash, Anil Kumar
R4,927 Discovery Miles 49 270 Ships in 18 - 22 working days

Value creation is a prime concern for any contemporary business. This can be accomplished through the incorporation of various techniques and processes, such as the integration of analytics to improve business functions. Applying Predictive Analytics within the Service Sector is a pivotal reference source for the latest innovative perspectives on the incorporation of analysis techniques to enhance business performance. Examining a wide range of relevant topics, such as alternative clustering, recommender systems, and social media tools, this book is ideally designed for researchers, academics, students, professionals, and practitioners seeking scholarly material on business improvement in the service industry.

Ecotourism and Community Intervention - Emerging Research and Opportunities (Hardcover): A. Vinodan, James Manalel Ecotourism and Community Intervention - Emerging Research and Opportunities (Hardcover)
A. Vinodan, James Manalel
R5,053 Discovery Miles 50 530 Ships in 18 - 22 working days

Throughout the world, local, natural wonders are being overrun by hordes of destination seekers intent on capturing nature's majesty. Though the flood of tourists brings economic stability to these regions, the environmental and local community concerns must be taken into consideration. Ecotourism and Community Intervention: Emerging Research and Opportunities examines community intervention strategies and their causal relationship with destination sustainability and destination quality. The book calls for more proactive measures to enhance destination sustainability through ecotourism initiatives in destinations across the globe. The content within this publication examines global business, mass tourism, and resource management. It is designed for conservationists, environmentalists, tour developers, travel agents, policymakers, administrators, managers, and university students.

Relocating Teams and Expanding Leagues in Professional Sports - How the Major Leagues Respond to Market Conditions (Hardcover):... Relocating Teams and Expanding Leagues in Professional Sports - How the Major Leagues Respond to Market Conditions (Hardcover)
Frank P. Jozsa, John J. Guthrie Jr
R2,553 Discovery Miles 25 530 Ships in 18 - 22 working days

In the business of professional league sports, market conditions are the key determinate of the financial success or failure of a team. In the last few years, major league sports has experienced both growth into new markets and relocations of existing teams. Owners and the leagues use demographics, economic data, and governmental support to decide on where and when to expand and relocate. This book examines the sports business from 1950 through 2000. Historical demographic, economic, and team-related data provide the context. The authors apply metropolitan area statistics such as population growth and income, game attendance, and estimated market values to examine the business decisions made by individual teams in professional baseball, football, and basketball.

The book looks at specific teams in terms of their long-term viability as a franchise and ranks their performances in economic and business terms. It also examines the related issues of taxpayer subsidies for new venues and the economic impact of professional sports on cities and regions. The book is a fascinating and comprehensive look at the business of sports and its place in American society, business, and economics.

Sustainable Tourism Development (Hardcover): Lucas Weber Sustainable Tourism Development (Hardcover)
Lucas Weber
R3,170 R2,872 Discovery Miles 28 720 Save R298 (9%) Ships in 18 - 22 working days
Collaborative Economy and Tourism - Perspectives, Politics, Policies and Prospects (Hardcover, 1st ed. 2017): Dianne Dredge,... Collaborative Economy and Tourism - Perspectives, Politics, Policies and Prospects (Hardcover, 1st ed. 2017)
Dianne Dredge, Szilvia Gyimothy
R5,380 Discovery Miles 53 800 Ships in 10 - 15 working days

This book employs an interdisciplinary, cross-sectoral lens to explore the collaborative dynamics that are currently disrupting, re-creating and transforming the production and consumption of tourism. House swapping, ridesharing, voluntourism, couchsurfing, dinner hosting, social enterprise and similar phenomena are among these collective innovations in tourism that are shaking the very bedrock of an industrial system that has been traditionally sustained along commercial value chains. To date there has been very little investigation of these trends, which have been inspired by, amongst other things, de-industrialization processes and post-capitalist forms of production and consumption, postmaterialism, the rise of the third sector and collaborative governance. Addressing that gap, this book explores the character, depth and breadth of these disruptions, the creative opportunities for tourism that are emerging from them, and how governments are responding to these new challenges. In doing so, the book provides both theoretical and practical insights into the future of tourism in a world that is, paradoxically, becoming both increasingly collaborative and individualized.

New Cornerstone, Grade 5 Student Edition with eBook (soft cover) (Paperback): Pearson New Cornerstone, Grade 5 Student Edition with eBook (soft cover) (Paperback)
Pearson
R1,062 Discovery Miles 10 620 Ships in 9 - 17 working days

Six thematic units per level organised around a Big Question Engaging videos that explore the Big Question and key themes in the unit Three readings per unit from a wide range of genres including informational texts, biographies, and poems, as well as classic and contemporary literature Key vocabulary taught explicitly before each reading Clear and step-by-step grammar presentations followed by thorough and focused practice Skills workshops and hands-on projects to provide students the opportunity to demonstrate their mastery of content and language skills All Student Editions come with access to the Pearson English Portal

Handbook of Research on Agricultural Policy, Rural Development, and Entrepreneurship in Contemporary Economies (Hardcover):... Handbook of Research on Agricultural Policy, Rural Development, and Entrepreneurship in Contemporary Economies (Hardcover)
Andrei Jean-Vasile, Jonel Subic, Aleksander Grubor, Donatella Privitera
R7,795 Discovery Miles 77 950 Ships in 18 - 22 working days

Promoting rural entrepreneurship is a necessary step to limit the negative effects of classical agricultural policy based on a linear process and attracting secondary resources to the economic process. The analysis of agricultural policy and rural development in conjunction to entrepreneurship in terms of production may represent a further step in understanding the role and importance of diversifying the rural potentials in contemporary economies. The Handbook of Research on Agricultural Policy, Rural Development, and Entrepreneurship in Contemporary Economies is an essential publication of academic research that examines agricultural policy and its impact on shaping future resilient economy in rural areas and identifies green business models and new business patterns in rural communities. Covering a range of topics such as entrepreneurship, product management, and marketing, this book is ideal for researchers, policymakers, academicians, economists, agriculture professionals, rural developers, business investors, and students.

The Ethics of Accounting and Finance - Trust, Responsibility, and Control (Hardcover, 10th ed.): Edward Petry The Ethics of Accounting and Finance - Trust, Responsibility, and Control (Hardcover, 10th ed.)
Edward Petry
R2,567 Discovery Miles 25 670 Ships in 18 - 22 working days

Edited and revised specifically for this volume, here are the best papers from the Tenth National Conference on Business Ethics, sponsored by Bentley College's Center for Business Ethics. Throughout, the contributors emphasize the ethical dimensions of problems and issues that confront the financial services and accounting industries, issues that are also of critical importance to business generally. Included among the contributors are members of the academic community, lawyers, government officials, and financial services and accounting professionals, each with his or her own special perspective, but all focused on the central theme: the importance of ethics and its proper role in the way financial services and accounting are done. Throughtful, challenging reading, not only for academics but for finance and accounting professionals as well.

Part I examines the ethics of the fiduciary relationship between principals and agents, defining the nature of trust and helping readers understand the fiduciary responsibility and conflicts of interest characteristic to the industry. In Part II, the contributors look at specific issues in ethics and financial disclosure, with particular focus on nonprofit healthcare organizations, financial derivatives, and confidentiality in a professional context as representative cases. More cases are presented in Part III, examining a variety of situations and events, such as the BCCI affair and the failure of banks. Part IV offers lessons from the past and a look toward the future, with such topics as the ethics of financial derivatives in the history of economic thought and the development of moral reasoning and professional judgment of auditors in public practice.

Guest Book By The Beach (Hardcover): Create Publication Guest Book By The Beach (Hardcover)
Create Publication
R625 R569 Discovery Miles 5 690 Save R56 (9%) Ships in 18 - 22 working days
Visual Culture and Tourism (Hardcover, Illustrated Ed): David Crouch, Nina Lubbren Visual Culture and Tourism (Hardcover, Illustrated Ed)
David Crouch, Nina Lubbren
R3,672 Discovery Miles 36 720 Ships in 10 - 15 working days

From postcards and paintings to photography and film, tourism and visual culture have a long-standing history of mutual entanglement. For centuries art has inspired many an intrepid traveller, and tourism provides an insatiable market for indigenous art, 'authentic' or otherwise.
This book explores the complex association between tourism and visual culture throughout history and across cultures. How has tourism been linked to images of colonial expansion? Why are we so intrigued by 'lost' places, such as Tutankhamun's tomb or Machu Picchu, South America's lost city of the Incas? What is the relationship between art, tourism and landscape preference? What role did commercial tourist photographers play in the imagination of Victorian Britain? Drawing upon examples from across the globe, this exciting new contribution to a popular subject illustrates how tourism and visual culture intersect with one another and in the process become contested ground.

The Covers Are Off - Civil War at Lord's (Hardcover): Charles Sale The Covers Are Off - Civil War at Lord's (Hardcover)
Charles Sale
R1,554 Discovery Miles 15 540 Ships in 10 - 15 working days
Service Operations Management, Second Edition - The Total Experience (Hardcover, 2nd edition): David W. Parker Service Operations Management, Second Edition - The Total Experience (Hardcover, 2nd edition)
David W. Parker
R5,423 Discovery Miles 54 230 Ships in 10 - 15 working days

Building on the foundations of the first edition, this comprehensive textbook remains a vital tool for postgraduate students seeking to understand the principles of service operations management, and for undergraduate students specializing in hospitality, tourism and public sector management. With services accounting for 70 percent of employment and growth in our economy, this textbook explains what is needed to ensure the most efficient and effective service operations are delivered. Covering not-for-profit agencies, charities, Non-Governmental Organisations (NGOs) and utilities alongside finance, healthcare and commercial companies, this guide explores the essentials of service operations management with its innovative approach to delivering customers' imperatives in services. Written in a clear and accessible manner this updated second edition: takes an increased international perspective on service operations is updated to reflect the most significant changes in service operations management, and to provide enhanced coverage of areas touched on in the first edition includes new and updated international case studies in each chapter, ideal for use in the classroom, reflecting the increased globalisation of service operations, with internationalising updates to include content suitable for a global audience covers mobile technology and presents the author's own research embracing big data analytics and neurolinguistics in building customer service systems expands coverage of process-reengineering and service flows, business process assessments, and developing economies.

Asian Qualitative Research in Tourism - Ontologies, Epistemologies, Methodologies, and Methods (Hardcover, 1st ed. 2018): Paolo... Asian Qualitative Research in Tourism - Ontologies, Epistemologies, Methodologies, and Methods (Hardcover, 1st ed. 2018)
Paolo Mura, Catheryn Khoo-Lattimore
R4,049 Discovery Miles 40 490 Ships in 18 - 22 working days

This book explores the ontologies, epistemologies, methodologies, and methods that inform tourism qualitative research conducted either by Asian scholars or non-Asian scholars focusing on Asia. In addition to providing a platform for researchers to publish their qualitative journeys, it aims to encourage further Asian qualitative tourism research production. The book not only includes chapters from Asian scholars but also non-Asian tourism researchers with a focus on Asia, as their chapters are crucial to represent the multiplicity of realities constituting 'Asia'. It is of interest to the whole tourism academic community as it provides novel methodological insights from a non-Western perspective, which at the moment are often silenced by dominant (Western) voices.

Lost Restaurants of Grand Rapids (Paperback): Norma Lewis Lost Restaurants of Grand Rapids (Paperback)
Norma Lewis
R505 R473 Discovery Miles 4 730 Save R32 (6%) Ships in 18 - 22 working days
Fragile Paradise - The Impact of Tourism on Maui, 1959-2000 (Hardcover): Mansel G Blackford Fragile Paradise - The Impact of Tourism on Maui, 1959-2000 (Hardcover)
Mansel G Blackford
R1,569 Discovery Miles 15 690 Ships in 18 - 22 working days

With its white sandy beaches, lush green uplands, and near-perfect weather, the Hawaiian island of Maui is more than a picture postcard: it is a multi-million-dollar tourist attraction that repeatedly has been voted "best island in the world" by Conde Nast Traveler readers. Consider, then, the bumper sticker seen on residents' cars in recent years: "If it's tourist season, why can't we shoot them?"

From its modest beginnings in the prewar era, tourism has become the most important segment of Maui's economy since the 1970s. But as Mansel Blackford shows, it is also a devil's bargain. By switching the island's income base from sugar cane to condos, tourism has offered a solution to economic problems but has also placed an unanticipated strain on Maui's infrastructure and made unexpected demands of its residents. Now as roads and sewers have reached their limits and escalating property values have ousted long-timers, the growth of the "visitor industry" has forced the people of Maul to make difficult choices about the future development of their island.

Fragile Paradise chronicles the growth -- and the growing pains -- of the tourist economy on Maui. Blackford takes us into the heart of this island paradise to reveal the complexity of economic and environmental issues, especially as perceived by Maui's residents over the past four decades. He examines issues surrounding land-use policies, water development, electrical power generation, and transportation -- particularly the controversy over the expansion of the Kahului Airport. He then shows how these issues came together in the development of two communities: the booming resort area of South Maui and the agricultural Upcountry Maui.Blackford also reveals the human side of tourism, through interviews with islanders representing both sides of the growth issue.

Blackford's study shows how people living on a far western American frontier view their economic and physical environments and how they have sought to shape them. By addressing a number of crucial issues, from race and ethnicity to "quality of life" environmentalism, it offers a microcosm of the tourism industry that has implications for other travel destinations and for the economic future of the Pacific Rim.

Guest Book (Hardcover) (Hardcover): Lulu and Bell Guest Book (Hardcover) (Hardcover)
Lulu and Bell
R607 Discovery Miles 6 070 Ships in 18 - 22 working days
Biometrics - Concepts, Methodologies, Tools, and Applications, VOL 2 (Hardcover): Information Reso Management Association Biometrics - Concepts, Methodologies, Tools, and Applications, VOL 2 (Hardcover)
Information Reso Management Association
R9,436 Discovery Miles 94 360 Ships in 18 - 22 working days
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