|
Books > Business & Economics > Industry & industrial studies > Service industries
This second edition updates and extends the original foundations of
the loanable funds model. It develops a new monetary model of
inside money, which is created by the commercial (or retail) banks,
drawing on the events of 2007/08 that led to the Great Recession
and fragile economy of today. Coronavirus is likely to cause
another downturn of economic activity, from the perspective of late
2020 as this is written. That will represent a long-period of
subpar, anaemic growth, which has not been satisfactorily explained
by the traditional theory in the form of neo-classical analysis.
The reason may lie with the adoption of a body of theory based
primarily on a barter system of exchange but sometimes with one
commodity used as money to try to explain a dynamic, monetary
economy of today. Money has evolved from a system of barter to
become a medium of exchange based on fiat money and credit currency
underpinned by legal tender, and therefore, a creature of law. If
households and firms lose confidence in the banking system, they
can withdraw their deposits in the form of cash as a medium of
exchange, which must be accepted in exchange for goods and services
as legal tender. This book highlights the importance of how money
is created or destroyed endogenously and derives the loanable
supply of funds in conjunction with the demand within a revised
analysis of monetary theory, with a new emphasis on portfolio
theory. It applies critical thinking and the realization of a more
precise formulation of the loanable funds theory to final year and
postgraduate students in particular, with various features
systematically added such as the catastrophe framework and Minsky's
theory of changing states in an attempt to derive a fully dynamic
model. There is a new framework using aggregate demand and supply
analysis to explain inflation. This will be reinforced at each
stage by the inclusion of revised and updated case studies, graphs
and figures to give an international setting and application
The Hilton brand is arguably one of the most successful and iconic
brands in the hospitality industry in all time. The Story of Hilton
Hotels: 'Little Americas' provides both an informative historical
analysis of the development of the company, as well an engaging
narrative about Conrad Hilton himself, illustrating how he
fulfilled the typical American dream of rising from rags to riches
and constructing a multinational hotel empire. The Story of Hilton
Hotels: 'Little Americas' also engages with the wider historical
contexts of politics and culture. It analyses some of the key
shifts in the area of hotel management including standardisation,
asset-light models and delivering the customer experience. Using
original data and the first hand academic research the author can
use this iconic hotel brand as a lens through which to analyse some
of the key theoretical concepts and practices that are used in the
industry today. A vital resource for all students (both
postgraduate and undergraduate) on hospitality, marketing, business
history and business management courses as well as executive
courses delivered to hospitality professionals.
Modern corporations face a variety of challenges and opportunities
in the field of sustainable development. Properly managing assets
and maintaining effective relationships with customers are crucial
considerations in successful businesses. Innovations in Services
Marketing and Management: Strategies for Emerging Economies
presents insights into marketing strategies and tactical
perspectives in both large and small enterprises. The chapters in
this book explore case studies, contemporary research, and
theoretical frameworks in effective business management, providing
students, academicians, researchers, and managers with the
resources and insight necessary to identify key trends in emerging
economies and build the next generation of innovative services.
This book explores total revenue management (TRM), an emerging
concept in revenue management that incorporates existing principles
and tools of revenue management across all profit streams. It is a
professional's guide to using TRM in an optimal and innovative
manner to gain competitive advantage. Readers will gain
comprehensive insights into the strategies, tools and principles of
TRM including existing and emerging revenue streams across the
value chain. The author offers a transparent and holistic
explanation of pricing strategies, segmentation methods and
distribution principles which enable implementation of TRM in
organizations.
'I will never forget what the Nazi did to me. Never' 1940,
Nazi-occupied Paris. A powerful story of love, tragedy and
incredible courage, about one woman whose life is ripped apart by
war and risks everything to seek justice. Brand new from the
bestselling author of The Resistance Girl. As Nazis patrol the
streets of the French capital, Tiena is alone, desperate and on the
run. After defending herself against the force of an officer, she
must find a new identity in order to survive. An accidental meeting
with members of the Resistance gives her a lifeline, as she is
offered the chance to reinvent herself as perfumer Angeline De
Cadieux. However Angeline will never forget what happened to her,
and will do everything she can to seek revenge. But vengeance can
be a dangerous game, and Angeline can only hide her true identity
for so long before her past catches up with her, with some
devastating consequences... Paris, 2003. When the opportunity
arises for aspiring journalist Emma Keane to interview world
renowned perfumer Madame De Cadieux about her life during World War
Two, she is determined to take it. There are secrets from her own
family history that she hopes Angeline may be able to help unlock.
But nothing can prepare Emma for Angeline's story, and one thing is
for certain - it will change her own life forever... An absolutely
heartbreaking, unforgettable historical novel of war, sacrifice and
survival. Perfect for fans of Suzanne Goldring, Ella Carey and
Catherine Hokin.
This book provides a management perspective on the full historical,
contemporary, and geographic landscape of hospitality and tourism
(H&T) in Africa. In so doing, it critically assesses and
challenges the applicability of Western theories within the African
context and draws attention to the insights offered by African
management concepts. A variety of key topics are examined,
including, for example, H&T management practices and management
innovation in Africa, the drivers of and variation in uptake of
Western management practices, policies and strategies to promote
the development of H&T organizations, the influence of
management practices on the competitiveness of African countries as
tourism destinations, and areas for improvement of H&T
organizations in Africa in the digital age. The approach is
multidisciplinary. Both local and global perspectives are presented
by authors from Africa, Europe, North America, and Asia, with
inclusion of intra- and inter-country comparisons. This book will
be essential reading for scholars, students, businesses, and policy
makers with an interest in H&T in Africa.
The provision of services in both public and private sectors has
increased dramatically over the last decade and a half. Many
economies have shifted to a predominantly services model, leaving
manufacturing and agriculture in their shadow. Service Science
Research, Strategy and Innovation: Dynamic Knowledge Management
Methods explores areas such as strategy development, service
contracts, human capital management, leadership, management,
marketing, e-government, and e-commerce. As this reference includes
real world examples of selected cases, it will give readers the
tools to utilize the knowledge and techniques needed to succeed in
their careers. The perspectives gained from this volume will engage
innovations of service and increased value wherever people interact
with each other with resources and technology.
The Hilton brand is arguably one of the most successful and iconic
brands in the hospitality industry in all time. The Story of Hilton
Hotels: 'Little Americas' provides both an informative historical
analysis of the development of the company, as well an engaging
narrative about Conrad Hilton himself, illustrating how he
fulfilled the typical American dream of rising from rags to riches
and constructing a multinational hotel empire. The Story of Hilton
Hotels: 'Little Americas' also engages with the wider historical
contexts of politics and culture. It analyses some of the key
shifts in the area of hotel management including standardisation,
asset-light models and delivering the customer experience. Using
original data and the first hand academic research the author can
use this iconic hotel brand as a lens through which to analyse some
of the key theoretical concepts and practices that are used in the
industry today. A vital resource for all students (both
postgraduate and undergraduate) on hospitality, marketing, business
history and business management courses as well as executive
courses delivered to hospitality professionals.
The fixed income and foreign exchange (FX) markets have never been
as challenging to operate in as they are today. The post-crash
combination of reduced liquidity, higher operating costs, low
interest rates, flat yield curves and increased regulation means
that market makers and investors alike need to work harder to
generate value and remain in full understanding of the markets.
Random Walks in Fixed Income and Foreign Exchange brings together
the best of detailed and original practitioner-orientated market
research on many specialist areas of the bond and FX markets.
Written by the highly regarded FX and bonds research desk at
Commerzbank, the book offers varied and in-depth insight into
specific topics of vital important to dealers and investors,
including the cross-currency basis and hedging, the yield curve,
and overseas issuance conversion factors which will give investors
a genuine edge in generating value. Written in accessible text, it
is a must-read for all those interested in bonds and FX.
This book provides an in-depth analysis of and discussion about the
relationship between green tourism, economic growth and
globalization. It explores numerous topics relating to tourism
including transport efficiency, foreign direct investment, clean
energy, climate change dynamics and advances in sustainable tourism
management. The book begins with discussion of sustainable tourism
and economic growth, particularly focusing on management
strategies. It then presents the relationship between energy use
and tourism, looking at green energy and energy shock. It then
discusses transport efficiency, tourism efficiency and financial
growth in both developed and developing countries. This book is of
interest to researchers, policymakers, and postgraduate students in
the areas of energy, environmental and tourism economics.
This book approaches the tourism and hospitality industry from a
regional science perspective. By analyzing the spatial context of
tourist travels, the hospitality sector, and the regional impacts
of tourist activities, it demonstrates the value of the regional
science paradigm for understanding the dynamics and effects of
tourism and hospitality-related phenomena. Written by leading
regional science scholars from various countries as well as
professionals from organizations such as OECD and AirBnB, the
contributions address topics such as migration, new types of
accommodation, segmentation of tourism demand, and the potential
use of tracking technologies in tourism research. The content is
divided into five parts, the first of which analyzes spatial
effects on the development of firms in the tourism industry, while
the second approaches temporal and spatial variability in tourism
through analytical regional science tools. The broader economic and
social impacts of tourism are addressed in part three. Part four
assesses specific tourism segments and tourist behaviors, while
part five discusses environmental aspects and tourism destination
policies. The book will appeal to scholars of regional and spatial
science and tourism, as well as tourism specialists and
policymakers interested in developing science and evidence-based
tourism policies.
Tourism marketing is a vital tool in promoting the overall health
of the global economy by not only bringing necessary revenue to a
particular region, but also providing an opportunity for tourists
to explore another culture, building tolerance and overall exposure
to different ways of life. Strategic Tools and Methods for
Promoting Hospitality and Tourism Services provides
interdisciplinary perspectives in the areas of global tourism and
hospitality. Highlighting cultural boundaries of strategic
knowledge management through the use of case studies and
theoretical research, as well as the opportunities and challenges
of tourism marketing, this publication is an essential reference
source for academicians, research scholars, marketing
professionals, graduate-level students, and industry professionals
interested in international travel and the vacation industry.
Global manufacturing has been altered by the emergence of a new
approach to production which differs radically from the principles
of mass production. This approach has been characterised by
successful manufacturers in Asia and the West who have engaged in a
continuous process to improve quality, process productivity and
cost performance. The authors of Beyond Quality argue that many of
the methods used by these new firms are equally suitable for
manufacturers in developing countries and the transition economies
of eastern and Central Europe. Using case study material from Latin
America, Africa and Central Europe, the authors demonstrate that it
is the skill and organization of people - rather than sophisticated
equipment - which determines growth in productivity and product
quality. These new forms of improvement are not dependent on
economies of scale and so provide small producers with the
flexibility to compete effectively against mass producers.
An internationally focused text which explains strategic
management, analysis and implementation specifically in the tourism
industry. Fully revised and updated, this second edition covers
strategic management in a variety of tourism contexts.
This book explores the understanding, description, and measurement
of the physical, sensory, social, and emotional features of
motorcycle and bicycle journey experiences in tourism. Novel
insights are presented from an original case study of these forms
of tourism in the Sella Pass, a panoramic road close to the
Dolomites UNESCO World Heritage Site. A comprehensive mixed-methods
strategy was employed for this research, with concurrent use of
quantitative and qualitative methods including documentation and
secondary data analysis, mobile video ethnography, and emotion
measurement. The aim was to create a holistic knowledge of the
features of journey experiences and a new definition of the
mobility space as a perceptual space. The book is significant in
that it is among the first studies to explore the concept of
journey experiences and to develop an interdisciplinary theoretical
foundation of mobility spaces. It offers a comprehensive
understanding and a benchmarking of the features of motorcycling
and cycling journey experiences, a deeper market knowledge on
motorcycling and cycling tourists, and a set of tools, techniques,
and recommendations for future research on tourist experiences.
The book provides a holistic and practical approach to lean
management throughout the business value chain. The lean management
framework and tools demonstrate the optimal design and use of
methods, tools and principles for companies and organisations. The
author describes comprehensively how lean management enables
companies to concentrate on value-adding activities and processes
to achieve a long-term, sustainable competitive advantage. A wealth
of best practices, industry examples and case studies are used to
reveal the diversity and opportunities of lean management
methodologies, methods and principles. Moreover, the book shows how
lean management principles are ultimately applied in industries
like automotive, healthcare, education and services industries.
This book features a selection of the best papers presented during
the 8th ATMC (Advances in Tourism Marketing Conference) of 2019.
With contributions from internationally regarded academic experts,
this edited collection addresses two major challenges for the
tourism industry. Firstly, the criticism that tourism marketing is
exploitative and fuels hedonistic consumerism. This volume seeks to
illustrate that marketing skills and techniques can also be used
for the good purposes, by understanding market needs, designing
more sustainable products and identifying more persuasive methods
of communication to transform tourist unsustainable behaviours. The
contributions in this volume present theories, methods and results
for enhancing such techniques for more sustainable marketing.
Secondly, the challenge of new and growing collaborative business
models, with champions as Airbnb or Uber, that are often presented
as more sustainable than traditional ones, as they empower ordinary
people and promote the shared use of resources. This volume
explores how sharing practices in business raises new social
challenges and the ethical questions that arise as a consequence.
Sustainable and Collaborative Tourism in a Digital World offers
discussion and insights from some of the world experts in the area
as to how tourism marketing can evolve and advance to rise-up to
these new challenges and opportunities. Part of the Advances in
Tourism Marketing Series - a series of cutting-edge
research-informed edited books that introduce the reader to a range
of contemporary marketing phenomena in the domain of travel and
tourism. Series editors: Alan Fyall, UCF, USA, Metin Kozak, Dokuz
Eylul University, Turkey and Antonia Correia, Universidade do
Algarve, Portugal.
This important new volume addresses the many aspects of banking in
European market economies in the twentieth century, making
innovative and authoritative research available to historians,
economists, financiers and business analysts. The distinguished
group of authors examines the historic role of banks in utilizing
domestic and foreign financial resources. Their contributions show
that from the 1880s onwards banks became an integral part of the
capital market in continental Europe. In the course of this
development the banks played a crucial part in financing industry
in North and Central Europe. This symbiotic relationship between
banks and industry is analysed and is shown to have had a decisive
impact on the inflation and crisis-prone interwar period. The
comparative and quantitative methods applied in these papers reveal
differences between the countries of North and Central Europe,
especially with regard to the degree of state intervention in
individual economies. Other topics discussed include the networks
of interlocking directorships, the effectiveness of banking
legislation and the impact of the national question on banking in
central and Southeast Europe. Universal Banking in the Twentieth
Century illustrates both striking similarities and marked
differences in the role of universal banking across Europe in terms
of the level of industrialization and the pace of economic growth.
This book features a selection of the best papers presented during
the 8th ATMC (Advances in Tourism Marketing Conference) of 2019.
With contributions from internationally regarded academic experts,
this edited collection addresses two major challenges for the
tourism industry. Firstly, the criticism that tourism marketing is
exploitative and fuels hedonistic consumerism. This volume seeks to
illustrate that marketing skills and techniques can also be used
for the good purposes, by understanding market needs, designing
more sustainable products and identifying more persuasive methods
of communication to transform tourist unsustainable behaviours. The
contributions in this volume present theories, methods and results
for enhancing such techniques for more sustainable marketing.
Secondly, the challenge of new and growing collaborative business
models, with champions as Airbnb or Uber, that are often presented
as more sustainable than traditional ones, as they empower ordinary
people and promote the shared use of resources. This volume
explores how sharing practices in business raises new social
challenges and the ethical questions that arise as a consequence.
Sustainable and Collaborative Tourism in a Digital World offers
discussion and insights from some of the world experts in the area
as to how tourism marketing can evolve and advance to rise-up to
these new challenges and opportunities. Part of the Advances in
Tourism Marketing Series - a series of cutting-edge
research-informed edited books that introduce the reader to a range
of contemporary marketing phenomena in the domain of travel and
tourism. Series editors: Alan Fyall, UCF, USA, Metin Kozak, Dokuz
Eylul University, Turkey and Antonia Correia, Universidade do
Algarve, Portugal.
|
|