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Books > Business & Economics > Industry & industrial studies > Service industries

Crisis Management and Recovery for Events - Impacts and Strategies (Paperback): Vassilios Ziakas, Vladimir Antchak, Don Getz Crisis Management and Recovery for Events - Impacts and Strategies (Paperback)
Vassilios Ziakas, Vladimir Antchak, Don Getz
R1,134 Discovery Miles 11 340 Ships in 10 - 15 working days

The first text to fully explore the issue of ownership and governance of international events. Split onto two distinct parts of 'Theory' and 'Cases', it presents cases from sports as well as non-sports events, in addition to general principles regarding ownership and governance based on historical, legal and managerial considerations. Ownership and Governance of International Events explores these events as global common goods owned by communities of participants, be they athletes, spectators, visitors, tourists, fans, media consumers, local residents and their required partnership between public authorities (at local, regional and national levels) and private bodies (NGOs and commercial organisations). It argues that this perspective of an event as a 'common good' helps mega events to be better sustained over the long run and facilitates their acceptability by local residents and wider public opinion.

Creative Table Settings (Hardcover): Melanie Simon Creative Table Settings (Hardcover)
Melanie Simon
R2,518 R2,301 Discovery Miles 23 010 Save R217 (9%) Ships in 18 - 22 working days
Tourism Management, Marketing, and Development - Volume I: The Importance of Networks and ICTs (Hardcover): M Mariani, R.... Tourism Management, Marketing, and Development - Volume I: The Importance of Networks and ICTs (Hardcover)
M Mariani, R. Baggio, D. Buhalis, C Longhi
R3,376 Discovery Miles 33 760 Ships in 10 - 15 working days

Tourism Management, Marketing, and Development revolves around the implementation of ICT applications in the tourism sector: technology is engendering a major shift both in the performance of individuals and companies involved in the tourism sector and having an impact on the way individuals consume services and enjoy experiences in space and time.

Take This Life On the Road - Living and Prospering Wherever You Wish (Hardcover): Kristine Hudson Take This Life On the Road - Living and Prospering Wherever You Wish (Hardcover)
Kristine Hudson
R667 Discovery Miles 6 670 Ships in 18 - 22 working days
Sustainable and Collaborative Tourism in a Digital World (Hardcover): Alain Decrop, Antonia Correia, Alan Fyall, Metin Kozak Sustainable and Collaborative Tourism in a Digital World (Hardcover)
Alain Decrop, Antonia Correia, Alan Fyall, Metin Kozak
R3,125 Discovery Miles 31 250 Ships in 10 - 15 working days

This book features a selection of the best papers presented during the 8th ATMC (Advances in Tourism Marketing Conference) of 2019. With contributions from internationally regarded academic experts, this edited collection addresses two major challenges for the tourism industry. Firstly, the criticism that tourism marketing is exploitative and fuels hedonistic consumerism. This volume seeks to illustrate that marketing skills and techniques can also be used for the good purposes, by understanding market needs, designing more sustainable products and identifying more persuasive methods of communication to transform tourist unsustainable behaviours. The contributions in this volume present theories, methods and results for enhancing such techniques for more sustainable marketing. Secondly, the challenge of new and growing collaborative business models, with champions as Airbnb or Uber, that are often presented as more sustainable than traditional ones, as they empower ordinary people and promote the shared use of resources. This volume explores how sharing practices in business raises new social challenges and the ethical questions that arise as a consequence. Sustainable and Collaborative Tourism in a Digital World offers discussion and insights from some of the world experts in the area as to how tourism marketing can evolve and advance to rise-up to these new challenges and opportunities. Part of the Advances in Tourism Marketing Series - a series of cutting-edge research-informed edited books that introduce the reader to a range of contemporary marketing phenomena in the domain of travel and tourism. Series editors: Alan Fyall, UCF, USA, Metin Kozak, Dokuz Eylul University, Turkey and Antonia Correia, Universidade do Algarve, Portugal.

Sustainable and Collaborative Tourism in a Digital World (Paperback): Alain Decrop, Antonia Correia, Alan Fyall, Metin Kozak Sustainable and Collaborative Tourism in a Digital World (Paperback)
Alain Decrop, Antonia Correia, Alan Fyall, Metin Kozak
R1,130 Discovery Miles 11 300 Ships in 10 - 15 working days

This book features a selection of the best papers presented during the 8th ATMC (Advances in Tourism Marketing Conference) of 2019. With contributions from internationally regarded academic experts, this edited collection addresses two major challenges for the tourism industry. Firstly, the criticism that tourism marketing is exploitative and fuels hedonistic consumerism. This volume seeks to illustrate that marketing skills and techniques can also be used for the good purposes, by understanding market needs, designing more sustainable products and identifying more persuasive methods of communication to transform tourist unsustainable behaviours. The contributions in this volume present theories, methods and results for enhancing such techniques for more sustainable marketing. Secondly, the challenge of new and growing collaborative business models, with champions as Airbnb or Uber, that are often presented as more sustainable than traditional ones, as they empower ordinary people and promote the shared use of resources. This volume explores how sharing practices in business raises new social challenges and the ethical questions that arise as a consequence. Sustainable and Collaborative Tourism in a Digital World offers discussion and insights from some of the world experts in the area as to how tourism marketing can evolve and advance to rise-up to these new challenges and opportunities. Part of the Advances in Tourism Marketing Series - a series of cutting-edge research-informed edited books that introduce the reader to a range of contemporary marketing phenomena in the domain of travel and tourism. Series editors: Alan Fyall, UCF, USA, Metin Kozak, Dokuz Eylul University, Turkey and Antonia Correia, Universidade do Algarve, Portugal.

Slow Growth and the Service Economy (Hardcover): Pascal Petit Slow Growth and the Service Economy (Hardcover)
Pascal Petit
R4,312 Discovery Miles 43 120 Ships in 10 - 15 working days

The slow-down in economic growth and the rise in unemployment in the 1970s revived some of the uncertainties experienced by industrialized economies during the inter-war period. After more than a decade of stagnation, the period of sustained growth in the thirty years following the Second World War now seems increasingly to have been an exceptional phase in an overall development process still dominated by wide fluctuations in economic growth rates. Slow Growth and the Service Economy examines what it means to live in a period of economic recession and analyses social patterns in response to the slowing down of financial and economic growth.

The Fashion Business - Theory, Practice, Image (Hardcover, Illustrated Ed): Ian Griffiths, Nicola White The Fashion Business - Theory, Practice, Image (Hardcover, Illustrated Ed)
Ian Griffiths, Nicola White
R4,308 Discovery Miles 43 080 Ships in 10 - 15 working days

It is commonly known that fashion is big business, yet given its global significance, little has been written on the phenomenon of the fashion system. Instead, books have tended to focus on dress history, although recently the discipline has taken a more theoretical turn, with a spate of books appearing that analyze the underlying forces motivating fashion. This pioneering book unites theory and practice to provide an integrated series of snapshots taken from different perspectives of the fashion business in the second half of the twentieth century. Featuring contributions by leading experts in three main areas of important debate within the industry - the theory and culture of fashion; design and industry; and image and marketing - the book will be an essential reference for students, practitioners and theoreticians. It addresses such key issues as: the relationship between culture and clothing; the intersection of fashion and modernity; the origins of glamour; the role of creativity and the power of design; the chain store challenge; the age of the thinking designer; retail concepts; and minimalism in fashion. It is certain to be required reading on fashion courses and in related disciplines, including media, cultural and consumption studies.

Tourism and the Travel Industry - An Information Sourcebook (Hardcover): Peter M. Enggass Tourism and the Travel Industry - An Information Sourcebook (Hardcover)
Peter M. Enggass
R1,342 R1,173 Discovery Miles 11 730 Save R169 (13%) Ships in 10 - 15 working days
Dictionary of Event Studies, Event Management and Event Tourism (Hardcover): Don Getz Dictionary of Event Studies, Event Management and Event Tourism (Hardcover)
Don Getz; Edited by (associates) Emma Abson, Vladimir Antchak, Joe Goldblatt, William O'Toole, …
R3,144 Discovery Miles 31 440 Ships in 10 - 15 working days

* An ontology of the study of planned events and the professional practice of event management and event tourism; * User friendly explanations and language to explain and contextualise jargon and technical terms within this wide and varied field; * E version has an interactive function with hyperlinks to sources, books in the EMTM series as well as ability to bookmark pages, instant linkage to cross references and more. This Dictionary, produced by a distinguished and varied panel of international editors, is an invaluable reference for students, academics, practitioners, researchers, policy makers. For the first time, it compiles and defines a comprehensive glossary of terms used in the event-specific literature. Whilst many of these terms are commonplace, their usage in the events literature is often specific and in need of interpretation. Whilst there are numerous short entries and basic definitions, the emphasis has been placed on terms with high relevance to planned events, and in particular to theories, concepts and models specific to event studies. Multiple usages, including quotations are provided, where relevant, to cover the breadth of meanings and applications of the terms. Part of the Event Management Theory and Methods Series. This series examines the extent to which mainstream theory is being employed to develop event-specific theory, and to influence the very core practices of event management and event tourism. They introduce the theory, show how it is being used in the events sector through a literature review, incorporate examples and case studies written by researchers and/or practitioners, and contain methods that can be used effectively in the real world. With online resource material, this mix-and-match collection is ideal for lecturers who need theoretical foundations and case studies for their classes, by students in need of reference works, by professionals wanting increased understanding alongside practical methods, and by agencies or associations that want their members and stakeholders to have access to a library of valuable resources. Series editor: Donald Getz PhD., Professor Emeritus, University of Calgary, Canada.

Mobilities, Tourism and Travel Behavior - Contexts and Boundaries (Hardcover): Leszek Butowski Mobilities, Tourism and Travel Behavior - Contexts and Boundaries (Hardcover)
Leszek Butowski
R3,113 Discovery Miles 31 130 Ships in 18 - 22 working days
Cocktail Making and Bartending (Hardcover): Madelyn Wilson Cocktail Making and Bartending (Hardcover)
Madelyn Wilson
R2,523 R2,306 Discovery Miles 23 060 Save R217 (9%) Ships in 18 - 22 working days
Handbook of Research on Technological Developments for Cultural Heritage and eTourism Applications (Hardcover): Joao M. F.... Handbook of Research on Technological Developments for Cultural Heritage and eTourism Applications (Hardcover)
Joao M. F. Rodrigues, Celia M. Q. Ramos, Pedro J.S. Cardoso, Claudia Henriques
R7,344 Discovery Miles 73 440 Ships in 18 - 22 working days

Tourism is one of the most rapidly evolving industries of the 21st century. The integration of technological advancements plays a crucial role in the ability for many countries, all over the world, to attract visitors and maintain a distinct edge in a highly competitive market. The Handbook of Research on Technological Developments for Cultural Heritage and eTourism Applications is a pivotal reference source for the latest research findings on the utilization of information and communication technologies in tourism. Featuring extensive coverage on relevant areas such as smart tourism, user interfaces, and social media, this publication is an ideal resource for policy makers, academicians, researchers, advanced-level students, and technology developers seeking current research on new trends in ICT systems and application and tourism.

The Complete Q-anon - Q-anon, Summarized, Analyzed, and With a Firsthand Account of Cabal's Ground Intelligence Operations... The Complete Q-anon - Q-anon, Summarized, Analyzed, and With a Firsthand Account of Cabal's Ground Intelligence Operations (Hardcover)
Anonymous Conservative
R815 Discovery Miles 8 150 Ships in 10 - 15 working days
Preventing Corporate Embezzlement (Paperback): Paul Shaw, Jack Bologna Preventing Corporate Embezzlement (Paperback)
Paul Shaw, Jack Bologna
R1,954 Discovery Miles 19 540 Ships in 10 - 15 working days

Internal loss is one of the most costly forms of loss. Embezzlement is one of the least detected and prosecuted forms of internal theft. Preventing Corporate Embezzlement is a professional reference that offers solutions. Managers, auditors and others charged with protecting assets must achieve a heightened awareness of embezzlement. They need to recognize and understand the opportunities, methods, and varieties of embezzlement, as well as establish internal controls that will prevent and detect embezzlement.

Practical tool for detecting and combatting embezzlement: checklists, forms and evaluations
Offers how-to advice on avoiding lawsuits by practicing preventive law
Lists further resources, publications and directories on embezzlement, internal controls and security, risk management, insurance, auditors, and security services and equipment

Historical Archeology of Tourism in Yellowstone National Park (Hardcover, 2010 ed.): Annalies Corbin, Matthew Russell Historical Archeology of Tourism in Yellowstone National Park (Hardcover, 2010 ed.)
Annalies Corbin, Matthew Russell
R2,797 Discovery Miles 27 970 Ships in 18 - 22 working days

Far too often in the ?eld of archeology, the wheel of understanding and insight has a narrow focus that fails to recognize critical studies. Crucial information rega- ing pivotal archeological investigations at a variety of sites worldwide is extremely dif?cult, if not impossible, to obtain. The majority of archeological analysis and reporting, at best, has limited publication. The majority of archeological reports are rarely seen and when published are often only in obscure or out-of-print journals - the reports are almost as hard to ?nd as the archeological sites themselves. There is a desperate need to pull seminal archeological writings together into single issue or thematic volumes. It is the int- tion of this series, When the Land Meets the Sea, to address this problem as it relates to archeological work that encompasses both terrestrial and underwater archeology on a single site or on a collection of related sites. For example, despite the fact that we know that bays and waterways structured historic settlement, there is a lack of archeological literature that looks at both the nautical and terrestrial signatures of watersheds in?uence on historic culture.

Event Project Management - Principles, technology and innovation (Paperback): Mohamed Salama Event Project Management - Principles, technology and innovation (Paperback)
Mohamed Salama
R1,134 Discovery Miles 11 340 Ships in 10 - 15 working days

* Links the contemporary tools and methodologies in project management (such as Agile, Scrum, Lean) to the context of event management; * Explains and discusses the theory in an applied context, linking to sustainable project management and the latest development in the technology; * Uses a range of international case studies to show the theory in practice; * Includes contributions from a diverse range of international experts; * Online lecturer resources to accompany in the form of teaching ppt slides, end of chapter multiple choice questions and sample questions; This text provides a unique lens for studying event project management in the era of sustainability, digital transformation, smart cities and rapid development in technology. It discusses and explains how to manage events utilising the sustainable project management model adapted to the specific context of event management. Part of the Event Management Theory and Methods Series. This series examines the extent to which mainstream theory is being employed to develop event-specific theory, and to influence the very core practices of event management and event tourism. They introduce the theory, show how it is being used in the events sector through a literature review, incorporate examples and case studies written by researchers and/or practitioners, and contain methods that can be used effectively in the real world. With online resource material, this mix-and-match collection is ideal for lecturers who need theoretical foundations and case studies for their classes, by students in need of reference works, by professionals wanting increased understanding alongside practical methods, and by agencies or associations that want their members and stakeholders to have access to a library of valuable resources. Series editor: Donald Getz PhD., Professor Emeritus, University of Calgary, Canada.

Tourism and Informal Encounters in Cuba (Paperback): Valerio Simoni Tourism and Informal Encounters in Cuba (Paperback)
Valerio Simoni
R845 Discovery Miles 8 450 Ships in 10 - 15 working days

Based on a detailed ethnography, this book explores the promises and expectations of tourism in Cuba, drawing attention to the challenges that tourists and local people face in establishing meaningful connections with each other. Notions of informal encounter and relational idiom illuminate ambiguous experiences of tourism harassment, economic transactions, hospitality, friendship, and festive and sexual relationships. Comparing these various connections, the author shows the potential of touristic encounters to redefine their moral foundations, power dynamics, and implications, offering new insights into how contemporary relationships across difference and inequality are imagined and understood.

Cruise Business Development - Safety, Product Design and Human Capital (Hardcover, 1st ed. 2016): Alexis Papathanassis Cruise Business Development - Safety, Product Design and Human Capital (Hardcover, 1st ed. 2016)
Alexis Papathanassis
R4,059 Discovery Miles 40 590 Ships in 18 - 22 working days

This book addresses innovation management and product development in the cruise tourism industry. It explains how experience management has evolved from a strictly company-level, product- or service-focused tactical task to an industry-wide strategic challenge, and analyses the role of intangible reputational aspects of cruise experiences, as well as peripheral components and stakeholders, as increasingly important factors for customer acquisition and retention. Safety and risk issues are a central theme, as well as the cruise sector's environmental and socio-economic impacts. Lastly, the book considers the increasing size of cruise vessels and the accompanying standardisation of facilities and itineraries, in conjunction with the hybridisation of cruise passengers in connection with expanding the competitive boundaries and intensity of competition in the cruise sector. The book approaches these issues as more than a mere public relations campaign, recognising the fact that they have since become the very essence of strategic cruise business development.

Work and Life in the Global Economy - A Gendered Analysis of Service Work (Hardcover): D Howcroft, H. Richardson Work and Life in the Global Economy - A Gendered Analysis of Service Work (Hardcover)
D Howcroft, H. Richardson
R1,417 Discovery Miles 14 170 Ships in 18 - 22 working days

This book aims to explore the social and cultural issues within the economic changes that have given rise to service work. Written by specialists in their respective fields, this book draws together authors from interdisciplinary areas that are carrying out significant research into gender and service work within an international context.

Advances in Hospitality and Leisure (Hardcover): Joseph S. Chen Advances in Hospitality and Leisure (Hardcover)
Joseph S. Chen
R3,134 Discovery Miles 31 340 Ships in 10 - 15 working days

"Advances in Hospitality and Leisure," a peer-reviewed series, delivers refreshing insights from a host of scientific studies in the domains of hospitality, leisure, and tourism. It provides a platform to galvanize thoughts on contemporary issues and emerging trends essential to theory advancement, as well as professional practices from a global perspective. The main focus of this series is to transcend the innovative methods of inquiry so as to inspire new research topics that are vital and have been in large neglected. The series is keen to address the needs of the populace having interests in disseminating ideas, concepts and theories derived from scholarly investigations. Potential readers may retrieve useful texts to outline new research agendas, suggest viable topics for a dissertation work, and augment the knowledge of the subjects of interest.

Nostalgic Cooks - Another French Paradox (Paperback): Sylvie-Anne M eriot Nostalgic Cooks - Another French Paradox (Paperback)
Sylvie-Anne M eriot
R2,884 Discovery Miles 28 840 Ships in 10 - 15 working days

Why is it that in France, a country renowned for its gastronomy, chefs tend to develop a nostalgia syndrome? Having been taught how to work in the most prestigious restaurants, they soon discover another reality in everyday restaurants or cafeterias: chefs have to cope with family constraints and are often forced to accept positions in standardized organizations that leave little room for daily inspiration. Feeling the burden of their professional commitments, these chefs are considered as having made an egotistic professional choice, both by society and the French educational system. With this in mind, their identity is distorted, regardless of possible improvements in working conditions. This book analyses vocational identities in French foodservices in their different stages and diversity, using international and inter-industry comparisons in the sociological field of professional groups.

Tourism Theories, Concepts and Models (Hardcover): Bob McKercher, Bruce Prideaux Tourism Theories, Concepts and Models (Hardcover)
Bob McKercher, Bruce Prideaux
R3,134 Discovery Miles 31 340 Ships in 10 - 15 working days

Tourism Theories, Concepts and Models: * Explains why we think about tourism the way we do; * Explores key theories, concepts and models that explain how tourism works; * Is a comprehensive and cohesive text that develops a series of key ideas that deepens understanding and encourages critical thinking. This important text provides a critical overview of the core theories, concepts and ideas that have shaped the way we think about tourism. Divided into six parts, it takes the reader through the following areas to ensure thorough and coherent knowledge, looking at the important key theories, models and concepts, ensuring clear understanding and the ability for critical thinking: * Setting the stage: looking at the interdisciplinary nature of tourism and its' structure (5 core aspects of generation region, industry, destination region, transit route and tourist) * How tourism works: explores the three core dimensions of tourism factors, attractions, access and government policy * The evolution of tourism: examines the main models that have depicted the evolution of tourism destinations, economies and geographies. * The tourist: motivations and influences of the tourist as an individual, covering typology, social demographic factors and constraints. * Planning models: destination planning, scenarios and forecasting, including responses to current challenges Current issues: examines the theoretical and conceptual foundations for a range of contemporary issues that will affect tourism well into the future, including climate change, overtourism, crisis management and political change. Additional resources consist of web links, online videos and teaching reference materials. These can be found at www.goodfellowpublishers.com/TTCM from Academy fellows and other academic links explaining the ideas in the book. A must-have text for post graduate tourism and hospitality studies, as well as a key resource text for those teaching and studying tourism subjects at the later stages of undergraduate level.

Funeral Guest Book, In Loving Memory, Memorial Service Guest Book, Condolence Book, Remembrance Book for Funerals or Wake -... Funeral Guest Book, In Loving Memory, Memorial Service Guest Book, Condolence Book, Remembrance Book for Funerals or Wake - HARDCOVER. A lasting keepsake for the family. (Hardcover)
Angelis Publications
R537 R501 Discovery Miles 5 010 Save R36 (7%) Ships in 18 - 22 working days
Banquet Management (Hardcover): Isla Williams Banquet Management (Hardcover)
Isla Williams
R2,517 R2,301 Discovery Miles 23 010 Save R216 (9%) Ships in 18 - 22 working days
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