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Books > Business & Economics > Industry & industrial studies > Service industries

A Wealth of Insight - The World's Best Luxury Hoteliers on Leadership, Management, and the Future of 5-Star Hospitality... A Wealth of Insight - The World's Best Luxury Hoteliers on Leadership, Management, and the Future of 5-Star Hospitality (Hardcover)
Rahim B Kanani
R1,382 Discovery Miles 13 820 Ships in 18 - 22 working days
Event Evaluation: - Theory and methods for event management and tourism (Paperback): Donald Getz Event Evaluation: - Theory and methods for event management and tourism (Paperback)
Donald Getz
R1,125 Discovery Miles 11 250 Ships in 10 - 15 working days

This is the first textbook and reference work on evaluation intended for event management and event tourism. Drawing upon generic evaluation theory and methods, event and tourism research and real-world experiences, the author provides concepts and tools needed for the establishment of a comprehensive evaluation system and the implementation of varied evaluation projects. The strength of this book lies in its emphasis on evaluation foundations, both theoretical and methodological, enabling the student and practitioner to adapt the evaluation process to many situations using: *A range of tools from simple checklists to more advanced logic models; *Specific chapters devoted to the most challenging evaluation contexts: the visitor and their experience, quality and human resources; *A chapter devoted to exploring different evaluation challenges in the full range of planned events, including the tourism dimension; *An introduction of impact assessment. The Events Management Theory and Methods Series examines the extent to which mainstream theory is being employed to develop event-specific theory, and to influence the very core practices of event management and event tourism. Each compact volume contains overviews of mainstream management theories and methods, examples from the events literature, case studies, and guidance on all aspects of planned-event management. They introduce the theory, show how it is being used in the events sector through a literature review, incorporate examples and case studies written by researchers and/or practitioners, and contain methods that can be used effectively in the real world. Series editor: Donald Getz. With online resource material, this mix-and-match collection is ideal for lecturers who need theoretical foundations and case studies for their classes, by students in need of reference works, by professionals wanting increased understanding alongside practical methods, and by agencies or associations that want their members and stakeholders to have access to a library of valuable resources.

Sustainable Investing - Beating the Market with ESG (Hardcover, 1st ed. 2021): Hanna Silvola, Tiina Landau Sustainable Investing - Beating the Market with ESG (Hardcover, 1st ed. 2021)
Hanna Silvola, Tiina Landau
R811 Discovery Miles 8 110 Ships in 10 - 15 working days

This book reviews the latest methods of sustainable investing and financial profit making and describes how ESG (Environmental, Social, Governance) analysis can identify future business opportunities and manage risk to achieve abnormal returns. Megatrends such as climate change, sustainable development and digitalisation increase uncertainty and information asymmetry and have an impact on the future returns on investments. From a profit perspective, it is largely about how ESG factors affect the long-term value added by companies and the valuation of companies in the financial markets. Although sustainability provides an opportunity for abnormal returns, this phenomenon must be considered in a critical light. The book describes the risks and limitations associated with the accountability and availability of ESG data and tools. This book provides both academic findings and practical models for assessing the sustainability of investees and introduces practical tools and methods to make ESG analysis practice. It focuses on the ESG analysis of equity investments and fund investments in institutional investment organizations and provides a handbook for all investment analysts who are involved with investment decisions. Readers will benefit from understanding the methods, opportunities and challenges that professionals use in their ESG analysis with cases, interviews and practical tools for both institutional and private investors.

Tourism Safety and Security for the Caribbean (Hardcover): Andrew Spencer, Peter E. Tarlow Tourism Safety and Security for the Caribbean (Hardcover)
Andrew Spencer, Peter E. Tarlow
R2,666 Discovery Miles 26 660 Ships in 18 - 22 working days

Tourism Safety and Security for the Caribbean examines the security risks posed to the region and the wider economic impacts on the success of this vital industry. Spencer and Tarlow identify a range of challenges effecting this area and trace the social and economic fallout for contemporary tourism business practices, while also reflecting on how the Caribbean can work to overcome these issues. The authors establish a contextual framework through a history of tourism security and discussion of the theories of in this area from Marxism to Capitalism and Functionalism to Symbolic interaction. Chapters examine a wide range of other issues, including the renaissance of tourism security, Jamaica's national tourism security audit, and the role of the resilience center in worldwide tourism, as well the development of tourism police and the rise of cyber security for tourism. The study presents an illuminating new perspective for Tourism and Security Studies scholars interested in the Caribbean context and beyond.

Money Matters - How Money and Banks Evolved, and Why We Have Financial Crises (Hardcover, 1st ed. 2022): Luis Angeles Money Matters - How Money and Banks Evolved, and Why We Have Financial Crises (Hardcover, 1st ed. 2022)
Luis Angeles
R1,396 Discovery Miles 13 960 Ships in 10 - 15 working days

This book explores the nature of money and banking throughout their history, and applies this to the study of financial crises. The first part of the book covers the evolution of monetary arrangements, money creation and the business of banking since their earliest manifestations to the present day, showing how changes in the business of banking led to a transformation in the money we use. The second part of the book applies the understanding acquired during the first part to the study of financial crises, showing that money is taken out of circulation when bank loans are paid back. This key insight is at the core of the mechanism that explains financial crises, since an economy that sees its money supply diminish is also an economy that cannot generate enough demand for its own goods and services. Financial crises result when bank lending slows down or comes to a halt - while outstanding bank loans are still due for repayment. The mechanism is discussed in detail, and the crucial role of banks highlighted. Adequate policy measures to prevent crises, or to mitigate their effects, are then put forward in light of this mechanism. The book will be of interest to researchers and students of economic and financial history, as well as those working in finance, banking and economics more widely.

The Bloke's Guide to Brilliant Cooking and How to Impress Women (Hardcover): Jim O?connor The Bloke's Guide to Brilliant Cooking and How to Impress Women (Hardcover)
Jim Oʼconnor
R849 Discovery Miles 8 490 Ships in 18 - 22 working days
Envisioning Eden - Mobilizing Imaginaries in Tourism and Beyond (Paperback): Noel B. Salazar Envisioning Eden - Mobilizing Imaginaries in Tourism and Beyond (Paperback)
Noel B. Salazar
R838 Discovery Miles 8 380 Ships in 10 - 15 working days

As tourism service standards become more homogeneous, travel destinations worldwide are conforming yet still trying to maintain, or even increase, their distinctiveness. Based on more than two years of fieldwork in Yogyakarta, Indonesia and Arusha, Tanzania, this book offers an in-depth investigation of the local-to-global dynamics of contemporary tourism. Each destination offers examples that illustrate how tour guide narratives and practices are informed by widely circulating imaginaries of the past as well as personal imaginings of the future.

Austrian Economics, Money and Finance (Hardcover): Thomas Mayer Austrian Economics, Money and Finance (Hardcover)
Thomas Mayer
R4,065 Discovery Miles 40 650 Ships in 10 - 15 working days

The financial crisis has exposed severe shortcomings in mainstream monetary economics and modern finance. It is surprising that these shortcomings have not led to a wider debate about the need to overhaul these theories. Instead, mainstream economists have closed ranks to defend existing theories and public authorities have expanded their interference in markets. This book investigates the problems associated with mainstream monetary economics and finance, and proposes alternatives based on the Austrian school of economics. This school emanated from the work of the nineteenth-century Austrian economist Carl Menger and was developed further by Eugen von Boehm-Bawerk, Ludwig von Mises, and Friedrich August von Hayek. In monetary economics, the Austrian school regards the creation of money by banks through credit extension as a key source of economic instability. From this follows the need for a comprehensive reform of our present monetary system. In a new monetary order, money could be issued by both public and private institutions, and there would be no need for fractional reserve banking. Instead of creating money, banks would intermediate it. In finance, the Austrian school rejects the notion of rational expectations and measurable risk. Individuals use their subjective knowledge to gather and evaluate information, and they act in a world of radical uncertainty. Hence, markets are not "efficient" nor can portfolios be built on the basis of known probability distributions of asset prices as described in the modern finance literature. This book explores the need for a new theoretical foundation for asset pricing and investment management that will give practitioners more useful orientation.

Handbook Event Market China (Hardcover): Helmut Schwagermann, Peter Mayer, Yi Ding Handbook Event Market China (Hardcover)
Helmut Schwagermann, Peter Mayer, Yi Ding
R2,593 Discovery Miles 25 930 Ships in 10 - 15 working days

China's event market is full of dynamic and exciting developments, innovation, new players and novel ideas, but at the same time of certain shortcomings. This new and huge market is drawing increasing attention from the event industry worldwide. The aim of this handbook is to analyse the Chinese event market, reflect on emerging trends, scrutinise the key players and identify the implica-tions for the education of future professionals in this industry. This handbook is the first of its kind on the Chinese event market written in English. It is a collection of 27articles written by 39 authors from China, Germany, Malaysia, South Africa, the United Kingdom and the United States. The contributions embrace a mix of theoretical and practical reflections, written by academics/lecturers and practitioners alike. The focus lies on business events, such as trade fairs, conventions and corporate events. Some very specifically describe a certain trend or development; others focus on overall trends. The handbook is divided into four chapters. Following an introductory chapter on the event market, the second chapter focuses on the event market in China from a global perspective. The third chapter reflects on management aspects in China's event industry. The fourth and final chapter addresses the issue of educating professionals for the event industry.

Little Book of Prada (Hardcover, New Edition): Laia Farran Graves Little Book of Prada (Hardcover, New Edition)
Laia Farran Graves 2
R340 Discovery Miles 3 400 Ships in 10 - 15 working days

Little Book of Prada is the pocket-sized and beautifully illustrated story of the legendary fashion house. Understated elegance and luxury, technologically advanced fabrics and sublime originality of design are all hallmarks of the House of Prada. In this miniature monograph, Laia Farran Graves documents the history and heritage of the brand, from the company's origins as a leather-goods manufacturer to the global fashion empire created by Miuccia Prada. Little Book of Prada explores the evolutions and innovations of the brand, as well as a design ethos informed by an interest in minimalism and contemporary art. Images of individual garments, catwalk shots and fashion photography pay tribute to one of the world's most influential fashion houses and the woman behind it, in a perfectly designed and stylish format that makes a perfect gift for any lover of fashion.

A National Policy for Organized Free Trade - The Case of U.S. Foreign Trade Policy for Steel, 1976-1978 (Hardcover): Michael W.... A National Policy for Organized Free Trade - The Case of U.S. Foreign Trade Policy for Steel, 1976-1978 (Hardcover)
Michael W. Hodin
R2,840 Discovery Miles 28 400 Ships in 10 - 15 working days

Since the completion of the original writing in 1978, and the publication of this Garland edition in 1987, several important events came to pass which underscored the importance and relevance of the study of the US foreign trade policy toward steel in the late seventies. One can read the story of US trade policy toward steel in 1977-79 as a critical step in the path which has been moving the US from a policy of organised free trade to one where increasing scope is allowed to market forces.

Export Dependence versus the New Protectionism - Constraints on Trade Policy in the Industrial World (Hardcover): Glenn Randall... Export Dependence versus the New Protectionism - Constraints on Trade Policy in the Industrial World (Hardcover)
Glenn Randall Fong
R4,064 Discovery Miles 40 640 Ships in 10 - 15 working days

In an international political economy characterised both by constancy and change, this study, first published in 1996, links together one seemingly incongruous continuity in international trade relations with an increasingly dramatic development in the economies of industrial countries. On the one hand, industrialised countries have become progressively dependent upon one another. On the other hand, the liberal international trade regime has yet to falter. These two points are tied together by seeking to explain the maintenance of liberal trade relations in terms of the mutual economic dependence of industrial countries. In particular, the study examines what may be a fundamental constraint on trade protectionism today: the reliance of industrialised countries on external trade relations, and especially on markets within the industrial world.

Fitness Culture - Gyms and the Commercialisation of Discipline and Fun (Hardcover): Roberta Sassatelli Fitness Culture - Gyms and the Commercialisation of Discipline and Fun (Hardcover)
Roberta Sassatelli
R1,834 Discovery Miles 18 340 Ships in 10 - 15 working days

This book provides a sociological perspective on fitness culture as developed in commercial gyms, investigating the cultural relevance of gyms in terms of the history of the commercialization of body discipline, the negotiation of gender identities and distinction dynamics within contemporary cultures of consumption.

Football Development Index - Rationale, Methodology, and Application (Hardcover): Anatoly Vorobyev, Ilya Solntsev, Nikita Osokin Football Development Index - Rationale, Methodology, and Application (Hardcover)
Anatoly Vorobyev, Ilya Solntsev, Nikita Osokin
R2,687 Discovery Miles 26 870 Ships in 10 - 15 working days

This book provides a systematic overview of football development from a scientific perspective. The proposed multidimensional framework of assessing the concept of sports development (with a deliberate emphasis on association football) goes beyond the conventional medal tally counts and win percentages. The conceptual foundation of the Football Development Index (FDI) revolves around the understanding that football development grasps all athletic proficiency levels from grassroots to elite, and includes all football stakeholders. The proposed composite indicator of football development highlights three key dimensions: on-pitch performance, popularity, and development environment. The book provides both a conceptual discussion on football development as well as an overview of the various techniques used for constructing composite indicators. The practical implications of a multidimensional index on football development cover a vast array of fundamental sports economics and management issues such as performance measurement and management, fairness of funding allocation, sports development policy, stakeholder relations, and many others. While providing concrete guidelines and recommendations, this book also raises some fundamental issues, such as whether socio-economic determinants can affect a nation's sporting performance. Results turn out to be inconclusive, but going further with this notion, the correlations between socio-economic development levels and football development seem to produce more insightful findings, which shed light on more questions than the book has the ability to answer. The findings of this research may be adopted by FIFA and continental and national federations to objectify decision-making regarding development programs and activities. This book embodies a systematic assessment approach, which can be adapted to fit the needs of any football governing body and which provides an opportunity to benchmark the best global football development practices. The research also contributes to the theoretic development of performance measurement systems in sports and to the widely discussed issue of direct and indirect determinants of football development.

Sweet sixteen guest book, party Guest book, birthday party guest book to sign (Hardcover): Lulu and Bell Sweet sixteen guest book, party Guest book, birthday party guest book to sign (Hardcover)
Lulu and Bell
R556 Discovery Miles 5 560 Ships in 18 - 22 working days
Routledge Library Editions: International Trade Policy (Hardcover): Various Routledge Library Editions: International Trade Policy (Hardcover)
Various
R112,520 Discovery Miles 1 125 200 Ships in 10 - 15 working days

This 32 volume set reissues key out-of-print titles that will prove invaluable in understanding the current resurgence of economic nationalism. Covering all aspects of international trade policy, and focusing particularly on tariffs and protectionism, this set will be invaluable to the modern student.

Regulation of Cryptocurrencies and Blockchain Technologies - National and International Perspectives (Hardcover, 2nd ed. 2023):... Regulation of Cryptocurrencies and Blockchain Technologies - National and International Perspectives (Hardcover, 2nd ed. 2023)
Rosario Girasa
R3,999 Discovery Miles 39 990 Ships in 10 - 15 working days

This second edition further explores the regulatory landscape of cryptocurrency, highlighting the rise of Bitcoin, which is based on blockchain technology, and some of the many types of coins and tokens that emerged thereafter. Although Bitcoin and other cryptocurrencies have made national and international news with their dramatic rise and decline in value, nevertheless the underlying technology is being adopted by both industry and governments, which have noted the benefits of speed, cost efficiency, and protection from hacking. Based on numerous downloaded articles, laws, cases, and other materials, the book discusses the digital transformation, the types of cryptocurrencies, key actors, and the benefits and risks. It also addresses legal issues of digital technology and the evolving U.S. federal regulation. The varying treatment by individual U.S. states is reviewed together with attempts by organizations to arrive at a uniform regulatory regime. Both civil and criminal prosecutions are highlighted with an examination of the major cases that have arisen. This second edition specifically explores the creation of stablecoins, governments issuance of their own versions of digital currencies, new regulations that have been enacted and promulgated, and a clearer examination of futuristic evolutions that potentially will have a major impact upon the current cited technologies.

Security Intelligence Services in New Democracies - The Czech Republic, Slovakia and Romania (Hardcover, New title): K.... Security Intelligence Services in New Democracies - The Czech Republic, Slovakia and Romania (Hardcover, New title)
K. Williams, D. Deletant
R1,418 Discovery Miles 14 180 Ships in 18 - 22 working days

The first account of the secret police in Eastern Europe after 1989, this book uses a wide range of sources, including archives, to identify what has and has not changed since the end of Communism. After explaining the structure and workings of two of the area's most feared services, Czechoslovakia's StB and Romania's Securitate, the authors detail the creation of new security intelligence institutions, the development of contacts with the West, and forms of democratic control.

Running across Europe - The Rise and Size of one of the Largest Sport Markets (Hardcover): Jeroen Scheerder, Koen Breedveld,... Running across Europe - The Rise and Size of one of the Largest Sport Markets (Hardcover)
Jeroen Scheerder, Koen Breedveld, Julie Borgers
R1,880 Discovery Miles 18 800 Ships in 10 - 15 working days

Analysing in-depth data from 11 European countries, this collection explores the rise of the European running market, the reasons and motives for running, and the most important players in the field. The volume sets out policy challenges and marketing possibilities and addresses issues of participation, cost and health.

Tourism, Resilience and Sustainability - Adapting to Social, Political and Economic Change (Hardcover): Joseph M Cheer, Alan A.... Tourism, Resilience and Sustainability - Adapting to Social, Political and Economic Change (Hardcover)
Joseph M Cheer, Alan A. Lew
R4,490 Discovery Miles 44 900 Ships in 10 - 15 working days

In a world increasingly faced with, and divided by, regional and global crises, resilience has emerged as a key concept with significant relevance for tourism. A paradigmatic shift is taking place in the long-term planning of tourism development, in which the prevailing focus on sustainability is being enhanced with the practical application of resilience planning. This book provides a critical appraisal of sustainability and resilience, and the relationship between the two. Contributions highlight the complexity of addressing social change with resilience planning in a range of tourism contexts, from islands to mountains, from urban to remote environments, and in a range of international settings. Case studies articulate how tourism is both an agent of social change and a victim of larger change processes, and provide important lessons on how to deal with increasingly unstable economic, social and environmental systems. This is the first book to specifically examine social change and sustainability in tourism through a resilience lens. This much-needed contribution to the literature will be a key resource for those working in tourism studies, tourism planning and management, social geography, and development studies, among others.

Indigenous Tourism - Cases from Australia and New Zealand (Hardcover): Michelle Whitford, Lisa Ruhanen, Anna Carr Indigenous Tourism - Cases from Australia and New Zealand (Hardcover)
Michelle Whitford, Lisa Ruhanen, Anna Carr
R3,125 Discovery Miles 31 250 Ships in 10 - 15 working days

Australia and New Zealand are arguably two of the world's leading Indigenous tourism destinations. This volume presents a collection of unique case studies focusing on issues pertaining to Indigenous tourism planning and development. Issues covered include: * Strategies for sustainable development; * Diversifying economies through Indigenous tourism; * Preparing for tourism and developing capacity ; * Successful Indigenous tourism entrepreneurship The research papers in this volume introduce some of the most interesting entrepreneurial Indigenous tourism ventures and associated research in the world, providing inspiration and information to readers (i.e., students, researchers and industry) around the world. With contributions from experts in the field Indigenous Tourism: cases from Australia and New Zealand is the first edited volume to specifically focus on the Indigenous tourism sector in Australia and New Zealand. This collection represents the first volume to specifically highlight the culture, traditions, and knowledges of the First Peoples of Australia and New Zealand and provides important reading for researchers, students and practitioners around the globe as awareness of, and interest in the diversity of Indigenous cultures, traditions, histories and knowledges continues to grow.

Slumming It - The tourist valorisation of urban poverty (Paperback): Fabian Frenzel Slumming It - The tourist valorisation of urban poverty (Paperback)
Fabian Frenzel
R260 R240 Discovery Miles 2 400 Save R20 (8%) Ships in 5 - 10 working days

Have slums become 'cool'? More and more tourists from across the globe seem to think so as they discover favelas, ghettos, townships and barrios on leisurely visits. But while slum tourism often evokes moral outrage, critics rarely ask about what motivates this tourism, or what wider consequences and effects it initiates.

In this provocative book, Fabian Frenzel investigates the lure that slums exert on their better-off visitors, looking at the many ways in which this curious form of attraction ignites changes both in the slums themselves and on the world stage. Covering slums ranging from Rio de Janeiro to Bangkok, and multiple cities in South Africa, Kenya and India, Slumming It examines the roots and consequences of a growing phenomenon whose effects have ranged from gentrification and urban policy reform to the organization of international development and poverty alleviation.

Controversially, Frenzel argues that the rise of slum tourism has drawn attention to important global justice issues, and is far more complex than we initially acknowledged.

Tourism and Political Change (Hardcover, 2nd edition): Richard Butler, Wantanee Suntikul Tourism and Political Change (Hardcover, 2nd edition)
Richard Butler, Wantanee Suntikul
R3,125 Discovery Miles 31 250 Ships in 10 - 15 working days

Tourism is a vital tool for political and economic change. Calls for boycotts by tourists of countries reflect the huge impact that tourist activity and the tourism industry has on political change.

Tourism and Political Change (Paperback, 2nd edition): Richard Butler, Wantanee Suntikul Tourism and Political Change (Paperback, 2nd edition)
Richard Butler, Wantanee Suntikul
R1,141 Discovery Miles 11 410 Ships in 10 - 15 working days

Tourism is a vital tool for political and economic change. Calls for boycotts by tourists of countries reflect the huge impact that tourist activity and the tourism industry has on political change.

Human Resource Management in the Hotel and Catering Industry (Hardcover): M.J. Boella Human Resource Management in the Hotel and Catering Industry (Hardcover)
M.J. Boella
R4,082 Discovery Miles 40 820 Ships in 10 - 15 working days

This book, first published in 1987, gives valuable insights into the characteristics of employment in the hotel and catering industry and useful guidance on personal techniques. It deals with fundamental issues, such as personnel policy, as well as with practical techniques. Human Resource Management in the Hotel and Catering Industry has been written as an introductory text to human resource management in the hospitality industry. It is suitable reading for students, line managers and personnel managers in the many different sectors of the business.

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