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Books > Business & Economics > Industry & industrial studies > Service industries

Star-Spangled Soccer - The Selling, Marketing and Management of Soccer in the USA (Hardcover): G. Hopkins Star-Spangled Soccer - The Selling, Marketing and Management of Soccer in the USA (Hardcover)
G. Hopkins
R1,515 Discovery Miles 15 150 Ships in 10 - 15 working days

"Star-Spangled Soccer "charts America's 25 year journey to becoming a soccer nation, the key business, decisions, personalities, and events that shaped its growth and the developing perfect soccer storm that will propel its unstoppable march forward. The book take its lead from a single premise that the granting of the 1994 World Cup to the United States set in motion a chain of events that has redefined soccer in America forever and ultimately positioned it to become a major force in the rapidly changing American Sports landscape. Drawn from a 20 year career as a senior executive in the American soccer market and supported by first person interviews and insights with all the key personalities and decision makers "Star-Spangled Soccer" is a must read for anyone wanting to understand the American Soccer Market, where it has come from and why it is positioned for tremendous growth over the next 10 years. Check out the site www.starspangledsoccer.com

CoDesign for Public-Interest Services (Hardcover, 1st ed. 2017): Daniela Selloni CoDesign for Public-Interest Services (Hardcover, 1st ed. 2017)
Daniela Selloni
R3,608 Discovery Miles 36 080 Ships in 12 - 17 working days

This books focuses on co-design, and more specifically, on the various forms co-design might take to tackle the most pressing societal challenges, introducing public-interest services as the main application field. To do so, it presents an extensive study conducted within a particular community of residents in Milan: this is a social innovation story integrated into the discipline of service design, which simultaneously deepens the related concepts of co-design, co-production and co-management of services. Drawing upon this experience and further studies, the book presents the idea of a collaborative infrastructure and its related infrastructuring process in ten steps, in order to explore the issues of incubation and replication of services and to extensively investigate the creation of those experimental spaces in which citizen participation is fostered and innovation in the public realm is pursued. Lastly, the book develops other lines of reflection on co-design seen, for example, as a form of cultural activism, as an instrument for building citizenship, and as a key competence for the public administration and thus as a public service itself. The idea of co-design as a way to regenerate the practices of democracy is a recurring theme throughout the book: co-design is a process that seeks to change the state of things and it is intentionally presented as a long and complex path in which the role of designer is not only that of a facilitator, but also that of a cultural operator who contributes with ideas and visions, hopefully fostering a real cultural change.

The Privatization of Police in America - An Analysis and Case Study (Paperback): James F. Pastor The Privatization of Police in America - An Analysis and Case Study (Paperback)
James F. Pastor
R953 R656 Discovery Miles 6 560 Save R297 (31%) Ships in 12 - 17 working days

Today the private security industry employs approximately 1.5 million people and spends over USD52 billion annually. In contrast, public police forces employ approximately 600,000 people and spend USD30 billion annually. Private policing promises to be a big part of the response to today's increased security concerns, as citizens realize that security is much more than the presence of guards and the perception of safety. This book addresses the impact and implications of private policing on public streets, and begins with a look at private policing from conceptual, historical, economic, legal and functional perspectives. These approaches provide the background for the text, which focuses on a private policing patrol program in a community on the south side of Chicago. The text also demonstrates a number of substantive legal and public policy issues which directly or indirectly relate to the provision of security services; some people see the need for a ""dual system"" of policing - one for the wealthy and one for the poor - and others see the provision of private security as the primary protective resource in contemporary America. The author also examines how private policing is different from and similar to public policing.

How to Start a Telephone Answering Service (Hardcover): Peter Lyle Dehaan How to Start a Telephone Answering Service (Hardcover)
Peter Lyle Dehaan
R748 Discovery Miles 7 480 Ships in 10 - 15 working days
Tourism Imaginaries - Anthropological Approaches (Paperback): Noel B. Salazar, Nelson H.H. Graburn Tourism Imaginaries - Anthropological Approaches (Paperback)
Noel B. Salazar, Nelson H.H. Graburn
R819 Discovery Miles 8 190 Ships in 12 - 17 working days

It is hard to imagine tourism without the creative use of seductive, as well as restrictive, imaginaries about peoples and places. These socially shared assemblages are collaboratively produced and consumed by a diverse range of actors around the globe. As a nexus of social practices through which individuals and groups establish places and peoples as credible objects of tourism, "tourism imaginaries" have yet to be fully explored. Presenting innovative conceptual approaches, this volume advances ethnographic research methods and critical scholarship regarding tourism and the imaginaries that drive it. The various authors contribute methodologically as well as conceptually to anthropology's grasp of the images, forces, and encounters of the contemporary world.

Sweet sixteen guest book, party Guest book, birthday party guest book to sign (Hardcover): Lulu and Bell Sweet sixteen guest book, party Guest book, birthday party guest book to sign (Hardcover)
Lulu and Bell
R527 Discovery Miles 5 270 Ships in 12 - 17 working days
Milady Standard Nail Technology (Paperback, 7th edition): Milady Milady Standard Nail Technology (Paperback, 7th edition)
Milady
R3,083 R2,665 Discovery Miles 26 650 Save R418 (14%) Ships in 10 - 15 working days

Milady Standard Nail Technology, 7th Edition is packed with new and updated information on several important topics including infection control, manicuring, pedicuring, chemistry, UV gels, and the salon business. Brand new procedural photography enhances step-by-step instructions for the student. Also included, is a new "Why Study?" section at the beginning of each chapter, outlining the importance of understanding the concepts presented. Chapter objectives have also been revised to provide students and instructors with measureable, outcomes-based goals that can later be assessed using the end-of-chapter review questions. This latest edition of Milady Standard Nail Technology gives the aspiring nail technician the tools they need to launch themselves into a rewarding and successful career.

BTEC Tech Award in Travel and Tourism Student Book (Paperback): Steve Ingle BTEC Tech Award in Travel and Tourism Student Book (Paperback)
Steve Ingle
R744 Discovery Miles 7 440 Ships in 12 - 17 working days

Written by an expert author team of BTEC teachers and professions, this Student Book includes: full coverage of all three components, structured to match the spec content broken down into 1 hour lessons to help with your planning and delivery plenty of case studies and examples that students can relate to additional features including key terms, 'did you know' sections and plenty of assessment practice

Wedding Guest Book (HARDCOVER), Ideal for Beach Ceremonies, Special Events & Functions, Commemorations, Anniversaries, Parties... Wedding Guest Book (HARDCOVER), Ideal for Beach Ceremonies, Special Events & Functions, Commemorations, Anniversaries, Parties - BLANK Pages - no lines. 32 pages/64 sides. Floral motif in corner of each page. (Hardcover)
Angelis Publications
R555 Discovery Miles 5 550 Ships in 12 - 17 working days
China Cultural and Creative Industries Reports 2013 (Hardcover, 2014 ed.): Hardy Yong Xiang, Patricia Ann Walker China Cultural and Creative Industries Reports 2013 (Hardcover, 2014 ed.)
Hardy Yong Xiang, Patricia Ann Walker
R3,492 R3,273 Discovery Miles 32 730 Save R219 (6%) Ships in 12 - 17 working days

This collection provides access to up to date, very high quality research and critical perspectives on China s CCIs on an industry by industry basis. Industries dealt with by this collection include: advertising, architecture, art and antiques, computer games, crafts, design, designer fashion, film and video, music, performing arts, publishing, software, TV and radio, digital media. The collection combines recently translated work by acknowledged experts on individual sectors of the creative industries from within China with more critical work by internationally-based experts on China s CCIs and their implications beyond China. The collection draws on the expertise of research academics and of industry based practitioners. China s Creative and Cultural Industries Reports is a Lens on China providing fresh, new material and perspectives on a key area of cultural and economic development in one of the world s fastest growing economies. Publication in the form of a collection, which could be sold in multiple of traditional and digital formats, either as a volume or as individual reports, makes it possible for readers to select the format most relevant to their interests. "

Banking in Turmoil - Strategies for Sustainable Growth (Hardcover): S. Davis Banking in Turmoil - Strategies for Sustainable Growth (Hardcover)
S. Davis
R1,469 Discovery Miles 14 690 Ships in 10 - 15 working days

The current banking crisis has tested every dimension of banking and created maximum uncertainty for its future - yet banks must plan for this future. Author of a number of books on best practice in bank management, Steven Davis has interviewed 25 senior bank executives, management consultants, regulators, rating agencies and analysts to understand how the strategies of the leading banks might evolve in the future. Its unique research, case studies of success, and conclusions for the future should be of interest to senior bank management as well as their advisors, regulators and analysts.

The Palgrave Handbook of Technological Finance (Hardcover, 1st ed. 2021): Raghavendra Rau, Robert Wardrop, Luigi Zingales The Palgrave Handbook of Technological Finance (Hardcover, 1st ed. 2021)
Raghavendra Rau, Robert Wardrop, Luigi Zingales
R5,300 Discovery Miles 53 000 Ships in 12 - 17 working days

This handbook provides the first comprehensive overview of the fast-evolving alternative finance space and makes a timely and in-depth contribution to the literature in this area. Bringing together expert contributions in the field from both practitioners and academics, in one of the most dynamic parts of the financial sector, it provides a solid reference for this exciting discipline. Divided into six parts, Section 1 presents a high-level overview of the technologically-enabled finance space. It also offers a historical perspective on technological finance models and outlines different business models. Section 2 analyses digital currencies including guides to bitcoins, other cryptocurrencies, and blockchains. Section 3 addresses alternative payment systems such as digital money and asset tokenization. Section 4 deals with crowdfunding models from both a theoretical perspective and from a regulatory perspective. Section 5 discusses data-driven business models and includes a discussion of neural networks and deep learning. Finally, Section 6 discusses welfare implications of the technological finance revolution. This collection highlights the most current developments to date and the state-of-the-art in alternative finance, while also indicating areas of further potential. Acting as a roadmap for future research in this innovative and promising area of finance, this handbook is a solid reference work for academics and students whilst also appealing to industry practitioners, businesses and policy-makers.

Guest Book, Guests Comments, Visitors Book, Vacation Home Guest Book, Beach House Guest Book, Comments Book, Visitor Book,... Guest Book, Guests Comments, Visitors Book, Vacation Home Guest Book, Beach House Guest Book, Comments Book, Visitor Book, Colourful Guest Book, Holiday Home, Retreat Centres, Family Holiday Guest Book (Hardback) (Hardcover)
Lollys Publishing
R581 Discovery Miles 5 810 Ships in 10 - 15 working days
Trends and Issues in Global Tourism 2011 (Hardcover, 2011 ed.): Roland Conrady, Martin Buck Trends and Issues in Global Tourism 2011 (Hardcover, 2011 ed.)
Roland Conrady, Martin Buck
R1,521 Discovery Miles 15 210 Ships in 10 - 15 working days

This book provides insights into important trends and future scenarios in the global tourism and travel industry. It analyses today's challenges in the aviation and hospitality industry, in destination management, and in marketing and distribution management. New empirical data on general travel behaviour and the latest consumer trends are also presented. The contributors to this book are well-known individuals from important tourism, travel and consulting firms (e.g. BCD Travel, Oger Tours, Booz and Company, GfK, IPK International) and researchers from universities in Switzerland, United Kingdom, the Netherlands, and Germany. In addition institutes specializing in future research highlight important travel trends. Corporate social responsibility is one of the top themes to-be and therefore a focus of this book, offering insights into the concept of CSR, empirical data on consumer requests, corporate strategy issues and financial investment implications."

Strategic Innovative Marketing and Tourism - 8th ICSIMAT, Northern Aegean, Greece, 2019 (Hardcover, 1st ed. 2020): Androniki... Strategic Innovative Marketing and Tourism - 8th ICSIMAT, Northern Aegean, Greece, 2019 (Hardcover, 1st ed. 2020)
Androniki Kavoura, Efstathios Kefallonitis, Prokopios Theodoridis
R9,165 Discovery Miles 91 650 Ships in 12 - 17 working days

This book covers a very broad range of topics in marketing, communication, and tourism, focusing especially on new perspectives and technologies that promise to influence the future direction of marketing research and practice in a digital and innovational era. Among the areas covered are product and brand management, strategic marketing, B2B marketing and sales management, international marketing, business communication and advertising, digital and social marketing, tourism and hospitality marketing and management, destination branding and cultural management, and event marketing. The book comprises the proceedings of the International Conference on Strategic Innovative Marketing and Tourism (ICSIMAT) 2019, where researchers, academics, and government and industry practitioners from around the world came together to discuss best practices, the latest research, new paradigms, and advances in theory. It will be of interest to a wide audience, including members of the academic community, MSc and PhD students, and marketing and tourism professionals.

Entrepreneurship Education in Tourism and Hospitality Management (Hardcover): Satish Chandra Bagri, R.K Dhodi, Kc Junaid Entrepreneurship Education in Tourism and Hospitality Management (Hardcover)
Satish Chandra Bagri, R.K Dhodi, Kc Junaid
R6,673 R6,014 Discovery Miles 60 140 Save R659 (10%) Ships in 12 - 17 working days

Entrepreneurship education is a rapidly evolving field that is critical to the development of well-equipped and competent business leaders. The importance of training the future generation of managers and leaders cannot be overlooked as they play a vital role in ensuring the survival of various industries and companies. Entrepreneurship Education in Tourism and Hospitality Management provides an in-depth look at various cases of entrepreneurship education in the tourism and hospitality industries across the world as well as their recent changes and developments. This book also advances the literature in the field of entrepreneurship education by broadening the discussion on the recent trends and ongoing challenges to include perspectives on creating the next generation of tourism and hospitality entrepreneurs. Covering topics such as digital education and tourism sustainability, this reference work is ideal for administrators, academicians, policymakers, entrepreneurs, scholars, researchers, practitioners, instructors, and students.

Contemporary Adulthood and the Night-Time Economy (Hardcover): O. Smith Contemporary Adulthood and the Night-Time Economy (Hardcover)
O. Smith
R2,821 R1,786 Discovery Miles 17 860 Save R1,035 (37%) Ships in 12 - 17 working days

This book examines the experiences of those dedicated drinkers at the forefront of the new night-time leisure industries that revolutionized the way we think about our city centres. Smith uses the night-time leisure economy as a lens through which to view the relationship between global consumer capital and the erosion of 'traditional' adulthood.

Financial Reforms in Modern China - A Frontbencher's Perspective (Hardcover, 1st ed. 2015): Sun Guofeng Financial Reforms in Modern China - A Frontbencher's Perspective (Hardcover, 1st ed. 2015)
Sun Guofeng
R3,271 Discovery Miles 32 710 Ships in 12 - 17 working days

Collected here for the first time in English, this comprehensive book, written by an experienced insider privy to the inner workings of China's vigorous financial reforms, examines China's most important markets (money, bonds, foreign exchange, and stock) and the policies that regulate them.

Food Hygiene, Microbiology and HACCP (Hardcover, 3rd Revised edition): P.R. Hayes Food Hygiene, Microbiology and HACCP (Hardcover, 3rd Revised edition)
P.R. Hayes; Revised by S.J. Forsythe; S.J. Forsythe
R2,422 Discovery Miles 24 220 Ships in 12 - 17 working days

The first and second editions of Food Microbiology and Hygiene are established reference texts for the food industry, giving practical information on food microbiology, hygiene, quality assurance and factory design. This third edition has been revised and updated to include the latest developments concerning HACCP, food legislation and modern methods of microbial examination. The book is designed for microbiologists working in the food industry, quality assurance personnel and academic researchers.

An Introduction to Sustainable Tourism (Hardcover): Alexandra Coghlan An Introduction to Sustainable Tourism (Hardcover)
Alexandra Coghlan
R2,848 Discovery Miles 28 480 Ships in 12 - 17 working days

An Introduction to Sustainable Tourism provides a comprehensive, pragmatic, and realistic look at integrating sustainability into tourism. It adopts a systems-perspective, looking at the whole tourism supply chain to provide an integrated viewpoint of sustainability in the tourism industry and asks: * How does policy encourage or discourage sustainability? * How do intermediaries influence the sale of sustainable tourism? * What are the operator's concerns, how do tourists themselves respond to it? * What are the values of sustainability in tourism and what are the impacts 'trade-offs' to the tourist experience? Using first-hand research projects and packed with international case studies, it combines theoretical and applied knowledge with a scaffolded learning approach and takes a comprehensive look at practical management tools, certifications and innovation as part of the process of operationalising and implementing sustainable tourism. Complete with online resources and accompanied by video materials An Introduction to Sustainable Tourism is an essential text for tourism students across all levels, undergraduate and postgraduate studies.

Green Fashion - Volume 2 (Hardcover, 1st ed. 2016): Subramanian Senthilkannan Muthu, Miguel Angel Gardetti Green Fashion - Volume 2 (Hardcover, 1st ed. 2016)
Subramanian Senthilkannan Muthu, Miguel Angel Gardetti
R3,768 R3,329 Discovery Miles 33 290 Save R439 (12%) Ships in 12 - 17 working days

This book details the crux of green fashion, addressing various environmental aspects and discussing the importance of sustainable fashion in the apparel industry. It addresses various important topics such as Relationship marketing in green fashion, Animal Ethics and Welfare in the Fashion and Lifestyle Industries, Green Flame retardants, etc.

Tourism and Informal Encounters in Cuba (Hardcover): Valerio Simoni Tourism and Informal Encounters in Cuba (Hardcover)
Valerio Simoni
R3,057 R2,678 Discovery Miles 26 780 Save R379 (12%) Ships in 12 - 17 working days

Based on a detailed ethnography, this book explores the promises and expectations of tourism in Cuba, drawing attention to the challenges that tourists and local people face in establishing meaningful connections with each other. Notions of informal encounter and relational idiom illuminate ambiguous experiences of tourism harassment, economic transactions, hospitality, friendship, and festive and sexual relationships. Comparing these various connections, the author shows the potential of touristic encounters to redefine their moral foundations, power dynamics, and implications, offering new insights into how contemporary relationships across difference and inequality are imagined and understood.

Tourism in China (Paperback, New Ed): Kaye Sung Chon, Zhang Guangrui, Alan A. Lew, John Ap, Lawrence Yu Tourism in China (Paperback, New Ed)
Kaye Sung Chon, Zhang Guangrui, Alan A. Lew, John Ap, Lawrence Yu
R1,420 R829 Discovery Miles 8 290 Save R591 (42%) Ships in 12 - 17 working days

Examine China's impact on the world tourism market! Tourism in China is a comprehensive study of tourism and the travel industry in China--past, present, and future. Since joining many of its Asia-Pacific neighbors in identifying tourism as a vehicle for socioeconomic growth and poverty alleviation, China has become the leader in the Asian travel industry, surpassing all forecasts with high and constant growth in international and domestic tourism activity. In fact, the World Trade Organization predicts that by 2020, China will become the world's leading tourism destination, receiving 145 million visitors. This timely book examines the diverse opportunities and challenges the country's tourism industry faces in meeting those projections. A unique, interdisciplinary guide that appeals to practitioners and academics, Tourism in China has been called "probably the most in-depth analysis of China's tourism industry" by the World Trade Organization's Dr. Harsh Varma. The book presents a collection of articles--scholarly in nature, comprehensive in scope--that serves as a significant (and much-needed) reference on Chinese tourism, though not including minority or border tourism, or the Hong Kong or Taiwan markets. The industry's historical development, its impact on the Chinese economy and ecology, and its current and future markets are examined extensively. Tourism in China also examines: the impressions of Western travelers in China during the 19th century the tourism boom and its development since 1978 the development of ecotourism in China's nature reserves the effect of the tourism boom on the hotel industry the development of theme parks in China. With two-thirds of China's provincial governments committed to making tourism one of their pillar industries, it is essential that tourism professionals, academics, and students around the world have a thorough understanding of this leader in current and future world travel. Tourism in China provides a detailed look at how the country's tourism industry was built and how it will continue to expand. Helpful tables and figures, as well as a glossary of relevant terms, make the information easy to access and understand.

Open Digital Innovation - A Contest Driven Approach (Hardcover, 1st ed. 2017): Anders Hjalmarsson, Gustaf Juell-Skielse, Paul... Open Digital Innovation - A Contest Driven Approach (Hardcover, 1st ed. 2017)
Anders Hjalmarsson, Gustaf Juell-Skielse, Paul Johannesson
R2,892 Discovery Miles 28 920 Ships in 12 - 17 working days

This book explores how novel digital services, including e-services, digital platforms and mobile apps, are increasingly being innovated through open processes. It investigates how and why organizations invite external developers to participate in their innovation, often catalyzed by contests and the provision of open data, with the aim of designing digital services that go beyond the capability of the organizations themselves. Taking a contest driven approach to innovation, the book provides an accessible yet comprehensive introduction to the area of open digital innovation. It offers an analysis of key scientific principles underlying open innovation and based on these provides practical tools for improving the digital innovation process. Furthermore, the book introduces instruments for managing innovation contests, in particular for overcoming innovation barriers and for harnessing the power of motivating factors. It serves as a text for graduate and undergraduate courses in digital innovation and entrepreneurship, but is also a valuable resource for managers as well as policy makers in the field of open digital innovation.

ASIAN Wedding Guest Book (HARDCOVER), For Asian Special Events & Functions, Commemorations, Anniversaries, Parties. - 32... ASIAN Wedding Guest Book (HARDCOVER), For Asian Special Events & Functions, Commemorations, Anniversaries, Parties. - 32 pages/64 sides. BLANK Pages - no lines - so guest can write in any language. Small floral motif in corner of each page (Hardcover)
Angelis Publications
R555 Discovery Miles 5 550 Ships in 12 - 17 working days
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