Tourism has become increasingly shaped by neoliberal policies, yet the consequences of this neoliberalisation are relatively under-explored. This book provides a wide-ranging inquiry into the particular manifestations of different variants of neoliberalism, highlighting its uneven geographical development and the changing dynamics of neoliberal policies in order to explain and evaluate the effects of neoliberal processes on tourism. Covering a variety of different aspects of neoliberalism and tourism, the chapters investigate how different types of tourism are used as part of more general neoliberalisation agendas, how neoliberalism differs according to the geographic context, the importance of discourse in shaping neoliberal practices and the different approaches of putting the neoliberal ideology into practice. Aiming to initiate debates about the connections between neoliberalism and tourism and advance further research avenues, this book makes a timely contribution which discusses the relationships between markets, nation-states and societies from a social science perspective. Neoliberalism is considered as a political-economic ideology, as variants of the global neoliberal project, as discourse and practices through which neoliberalism is enacted.

Much of the existing literature seeks to make sense of tourism based on singular approaches such as visuality, identity, mobility, performance and globalised consumption. What is missing, however, is an overarching framework within which these valuable approaches can be located. This book offers one such framework using the concept of dwelling taken from Heidegger and Ingold as the starting point from which to consider the interrelatedness of being, dwelling and tourism. The anthropological focus at the core of the book is infused with multidisciplinary perspectives that draw on a variety of subjects including philosophy, material cultural studies and cultural geography. The main themes include sensuous, material, architectural and earthly dwelling and each chapter features a discussion of the unifying theoretical framework for each theme, followed by an illustrative focus on specific aspects of tourism. This theoretically substantive book will be of interest to anyone involved with tourism research from a wide range of disciplines including anthropology, sociology, geography, cultural studies, leisure studies and tourist studies.

Sport is both a global business and a vehicle for social inclusion and community development. This book examines key performance areas in sport management that cut across cultural, economic and geographical borders, from both commercial and social justice perspectives. Written by leading sport management and sport development scholars from around the world, the book highlights international management challenges, suggests appropriate management practices, and raises questions to stimulate further debate. From a commercial sport management perspective it explores key topics including the management of sport communication in an age of digital media, crowd funding in sport, managing government and commercial alliances, and managing power and politics in sport. From a social justice perspective, it examines issues including sport volunteer management, the management of sport for inclusion, and academic partnerships in international sport management. Offering an authoritative survey of contemporary international sport management, as well as signposts for future research and practice, this is fascinating reading for all students, researchers and practitioners working in sport management or sport development.

This book offers a new perspective on improving healthcare that draws inspiration from sources as diverse as American healthcare history, Lean Six Sigma, patient experience, employee engagement, clinical microsystems, physician burnout, and industrial design thinking. This work focuses on the three value streams that form the foundation of all healthcare service processes: healthcare-worker value stream, patient value stream, and organizational process. The interaction of patients and healthcare workers in the context of these three value streams creates the meaningful experience that is essential to healing and to the success of healthcare organizations. Meaningful healthcare experience design guides the work of designing these value streams and improving them to promote experiences that are meaningful and healing for both patients and healthcare workers.

Post-disaster and post-conflict tourism has recently emerged as a prominent topic of research and considers new risks that jeopardize tourism travel to destinations that have recently experienced climate-related disasters, civil conflicts, and other challenges. This volume presents a host of innovative strategies that could be adopted by post-colonial, post-conflict, and post-disaster destinations to encourage travel and tourism in these areas. Policymakers are focusing their efforts on identifying and eradicating external and/or internal risks in order to protect the tourism industry in their regions, in line with a new spirit that is clearly orientated toward mitigating risks. This capacity of adaptation suggests two important things that are at the heart of this book. On the one hand, tourism serves as a resilient mechanism that is helping destinations in their recovery strategy. On another hand, this raises ethical issues related to tourism consumption.

Morphological research studies the physical form of landscapes, including how landscape structures function and operate, the adaptability of forms, and how functions and forms change over time. Applying the methods and models of morphology to tourism, this innovative book explores some of the complex relationships between tourism and morphological changes in urban and rural destinations across the globe. Tourism-related impacts on the physical environment and sociocultural values surrounding a given destination reflect the need for both theoretical and empirical approaches to strengthen our understanding of the ways in which tourism functions. This study examines key sectors and locations such as coastal tourism, urban tourism, and waterfront redevelopment, which are increasingly important in terms of their influence on sociocultural and morphological transformation. It advocates that awareness of the critical link between temporospatial impacts and morphological progresses is necessary to accommodate changes within a pattern of evolutionary growth. International in scope, employing case studies from Asia, Australasia, the US, and Europe, this book makes a newcontribution to the literature and will be of interest to students and researchers of tourism planning, urban design, geography, environmental studies and landscape architecture.

* Offers broad coverage of current and emerging trends including crisis management, climate change, AI and de(mobility). It will add to the literature, by bringing these transformations together in one volume. * The interdisciplinary and multidisciplinary nature of the title, bring varied perspectives and disciplinary perspectives together. * Well known scholars are included as contributors from varied geographical locations.

This book looks at the changes that have taken place in the wake of the COVID-19 pandemic, following the lockdown of societies and imposition of border controls in an attempt to limit the spread of the virus. Using empirical evidence from Portugal, a geopolitically important point of intersection within Europe and between Global South and Global North, the book examines consequences of the apparent end of mobility expansionism, developing a refreshing theoretical concept of 'immobility turn.' Focusing on the tourist industry, universities hosting international students and migration agencies, the book offers invaluable insights about how the pandemic affected institutions and individuals' lives, informing policy-making processes on a global level.

This book is the first piece of extensive research in studying employment relations in ethnic Chinese small businesses in Britain. It contributes to existing knowledge in three respects. Empirically, it examines the nature of employment relations in the ethnic Chinese restaurant sector in the UK context, a hitherto under-explored area. The study adds new knowledge to the study of employment relations in ethnic minority small firms. Theoretically, it draws out the concept of 'ethnic twist', which denotes how the conflict between different group members from the same ethnicity shapes patterns of shop floor behaviours, revealing the heterogeneity of people from the same ethnic origins. Methodologically, the research demonstrates the continued importance of the ethnographic approach in studying workplace relations. Additionally, we see lots of literature discussing overseas Chinese businesses in terms of cultural resources, business development, level of integration and structural constraints. Surprisingly little is published on interpretations of small firm workplace relations. This book might illuminate future studies to explore management practices and employment relationships in ethnic Chinese small businesses in different national environments and industry sectors. It will be of interest to researchers, academics and students in the fields of employment relations, human resource management and organisational behavior.

Chinese Heritage Sites and their Audiences provides a Chinese perspective on tourists' relationship to heritage. Contributing to ongoing debates within heritage and tourism studies, the book offers insights into how and why visitors engage with such sites. Drawing on interviews with domestic tourists, local residents and heritage officials at the World Heritage sites of West Lake, Xidi and Hongcun, Zhang argues that tourists have agency: when they visit heritage sites, they are doing cultural, social and emotional work, whilst also negotiating cultural meanings. Providing an examination of the complex interactions between locals and tourists, the author then considers how tourists navigate and interpret heritage sites. Finally, Zhang examines whether the government or locally controlled tourism enterprises are more effective in facilitating meaningful cultural interaction between tourists and locals. Overall, the book demonstrates the interrelation between tourism and heritage, and the tensions that are created when the ways in which sites are used differ from the expectations of UNESCO and national or regional site managers. Chinese Heritage Sites and their Audiences pays particular attention to ongoing debates about heritage performances, the importance of emotions and the agency of tourists, and will thus appeal to academics and students engaged in the study of heritage, tourism, landscape architecture and anthropology.

Collective Bargaining in Professional Sports provides a timely and practical overview of the impact and importance of the collective bargaining process in the business of professional sports in the United States. Focusing on the contemporary history of collective bargaining in the National Basketball Association (NBA) and the National Football League (NFL), but drawing out important lessons for all professional sports, the book sheds light on some of the key issues within modern sport business and sport governance. It offers an inside look into topics such as revenue sharing, competitive balance, circumvention of league rules, player free agency, player social activism, player discipline, and the ethical and legal issues around the use of wearable biometric tracking systems to collect player data. An essential read for sports business industry practitioners and students alike, this is fascinating reading for anybody with an interest in sport business, sport law or labor relations. It is also a valuable resource for anyone who wants to increase their understanding of the business and financial operations of professional sports leagues and teams, player contracts and salaries, and the role and authority of professional sports league commissioners.

Front and Back Stage of Tourism Performance situates our travel imaginaries, those dream destinations on our travel bucket lists, as co-constructed by the tourist industry, state development policies, and community negotiations, and as framed by modernity's new global cultural economy. As more people travel for pleasure than ever before, host communities and intermediaries are presented with tourism opportunities that all too often become flashpoints for local contestation and mechanisms for displacement. The ethnographically-grounded chapters describe tourist encounters shaped by geopolitics, complicated by war, and troubled by and enacted within the economic inequities of neocolonialism. The points of contact afford a unique vantage from which to view cultural identity, entrepreneurial strategizing, and natural resource management as global politics and relations of difference. They also illustrate the power of social networks, cultural display, and artistic performance as collective presentation, management apparatus, and structural critique. Drawing on a range of international case studies, this book will appeal to those interested in tourism, anthropology, global studies, environmental issues, microeconomics, and identity studies.

The roles and impacts of planned events within tourism are of increasing importance for destination competitiveness. Tourism Events in Asia is a unique contribution to the understanding of the impacts of events in the development planning, promotion and marketing of destinations in the rapidly growing tourism market of Asia. Balancing theory and practical examples, the book analyses the tools and techniques of branding, marketing and media involvement as well as visitor motivations for successful tourism events in Asia. It reviews a range of different event types from dark tourism festivals, film tourism festivals, cultural heritage tourism festivals, food tourism festivals, business events, sports events; and meeting, incentives, conferences and exhibitions (MICE) and much more. Written by an international team of authors, this book is essential reading for anyone interested in the Asian tourism events market and will be a valuable resource for students and researchers of events, tourism, marketing and branding.

Opportunity: Fills a gap for a chef led approach to sustainability to be used on core 'sustainable restaurants modules'. Other books take a recipe based sustainable approach to sustainability or looks at the hospitality as an industry.Systematic approach: uniquely takes the reader through the whole supply chain and life cycle of a restaurant from sourcing to after consumption by customers (waste). Coverage: Looks at whole life cycle of restaurant, as well as discussion of certificates, kitchen design and how spaces can contribute to more sustainable food systems.

Dark tourism has become widespread and diverse. It has passed into popular culture vernacular, deployed in guide books as a short hand descriptor for sites that are associated with death, suffering and trauma. However, whilst books have been devoted to dark tourism as a general topic no single text has sought to explore dark tourism in spaces where crime - mass murder, genocide, State sanctioned torture and violence - has occurred as an organising theme. Dark Tourism and Crime explores the socio-cultural contours of this unique type of tourism and explains why spaces/places where crime has occurred fascinate and attract tourists. The book is marked by an ethics of respect for the suffering a place has experienced and an imperative to learn something tangible about the history and legacy of that suffering. Based on empirical ethnographic research it takes the reader from the remnants of Auschwitz concentration camp to the tranquil Australian island of Tasmania to explore precisely what things a dark tourist might encounter - architecture, art installations, gardens, memorials, physical traces of crime - and how these things invoke and evoke past crimes. This volume furthers understanding of dark tourism and will be of interest to students, researchers and academics of criminology, tourism and cultural studies.

* There is an increasing body of knowledge and interest in volunteering in these sectors. It will be a valuable comprehensive resource bringing such a broad range of topics together from cross - disciplinary approaches in one volume. It will have wide impact and be a key text in volunteering. * Editors are well known for research in volunteering. * International appeal through its authorship and content offering a range of different perspectives in a broad range of regions * The three areas come under the same QAA benchmarks which underpin design and reviewing of these courses, so it is important to look at these together in one volume.

Mobility aims to take the pulse of this enormously expanded and energetic field. It explores the breadth of the disciplinary areas mobility studies now encompass, examining the diverse conceptual and methodological approaches wielded within the field, and explores the utility of mobility to illuminate a cornucopia of mobile lives: from the mass movements of individuals within global processes such as migration and tourism, to homelessness and war; from the entangled relations caught up in the movement of disease, people and aid across borders, to the inability of someone to cross over a road. The new edition explores the more sustained elaboration of mobility studies within a wide variety of disciplinary approaches and subject matters. It echoes the growing internationalization of mobility research, reflected in diverse case studies from the Global South, South Asia, Latin America, the Caribbean and so far under-represented perspectives from China, Australasia, post-socialist Eastern Europe, the Middle East and elsewhere. The book also features an additional chapter on mobility studies, to survey and explore the diverse quality of the field, and methodologies, in order to reflect the growing diversity of methodological approaches to mobilities, from walk-alongs and critical cartography to the mobile arts. The book offers an accessible reading of the way mobility has been tackled and understood, neatly exploring and summarizing a topic that has exploded into different variations and nuances. The text allows scholars and students alike to grasp the central importance of 'mobility' to social, cultural, political, economic and everyday terrains by providing accessible writings on key authors within key ideas and case study boxes, suggested further readings and summaries, while at the same time making a significant contribution to scholarly writings and debates.

Why is finance so important? How do stock markets work and what do they really do? Most importantly, what might finance be and what could we expect from it? Exploring contemporary finance via the development of stock exchanges, markets and the links with states, Roscoe mingles historical and technical detail with humorous anecdotes and lively portraits of market participants. Deftly combining research and autobiographical vignettes, he offers a cautionary tale about the drive of financial markets towards expropriation, capture and exclusion. Positioning financial markets as central devices in the organisation of the global economy, he includes contemporary concerns over inequality, climate emergency and (de)colonialism and concludes by wondering, in the market's own angst-filled voice, what the future for finance might be, and how we might get there.

This book presents the story of growth and change of what is still a largely unorganized food and beverage service industry in India. With the authors' vast experience in both industry and academia, the volume provides a holistic perspective of the current status of the food and beverage industry in India and identifies the topical issues and the challenges. The authors offer an insightful discussion on where the industry is headed and how it can move from top-line driven growth to a bottom-line supported one.

The chapters in this volume study transnational social relationships and cross-border connections between 'ordinary' people that arise from the increasingly large-scale mobilities and migrations between Thailand and 'the West'. While Thai and Western people's social relationships are usually studied as personal stories within a cross-border marriage migration perspective, this book considers it necessary to see them as more than marriage migration. Even though a focus on the 'personal life stories' of marriage migrants provides valuable insights, it can also mask consideration of the structural context of socially embedded cross- border connections and exchanges, as well as state restrictions, that, first, make people's decisions to move a possibility in the first place, and second, shape a migrant's post- migration life- trajectory and experiences, relative to others in their origin and settlement societies. The chapters on Thai women who marry and move with older Western men, Western men and women who move to Thailand to retire or for leisure, and Thai rural families transformed by mobilities and migration, try to draw out their gendered experiences of transnational living. The individual choices that shaped these lives, and the surprising prevalence of lives like these in Thailand and abroad, needs to be understood within context as an outcome of the specific globalisation processes that have shaped Thailand through transnational links to other parts of the world over the last decades. Globalisation and penetration by foreign capital, cultures, and people through mass tourism is key to this explanatory backstory as well as the internal rural/ urban cleavages that drive Thailand's economic development. This book was originally published as a special issue of the Journal of Ethnic and Migration Studies.

This book offers a conversant and comprehensive overview of the themes and concepts in spiritual tourism and Millennial tourists. Providing interdisciplinary insights from leading international researchers and academicians, this makes a critical contribution to the knowledge around spiritual tourism. Organized into four parts, the edited book provides modern and cutting-edge perspectives on important topics like linkages between spirituality and tourism, the predicament of spirituality in tourism among Millennials, anthropological views on spirituality, the work-life-balance, marketing of spiritual tourism destinations and the issues, threats and prospects of spiritual tourism in the emerging era. Part I introduces core concepts, theories on spiritual tourism and links it with the Millennial world. Part II explores the inclinations of millennials towards spirituality and their travel motivations, experiences, behaviours with special reference to spirituality. In Part III, on holistic tourism, the role of digitization in spiritual tourism adoption, marketing and management perspectives with special reference to Millennials are discussed. Part IV examines the issues, threats, policies and practices linked with spiritual tourism. This part also aims to explore the future challenges, opportunities for spiritual tourism development and to propose research-based solutions. Overall, the book will be a suitable means of getting insight into the minds of the diverse, experimental and open-minded generation of millennials. This book will fill the gap of research on spiritual tourism. As an edited book, it will add on new research and knowledge base with high quality contributions from researchers and practitioners interested in tourism management, hospitality management, business studies regional development and destination management.

Taking mainly Japanese and other Asian case studies as examples, Ogino examines the motivations behind the preservation of objects and sites considered to be of cultural significance. Using mainly the perspectives of Japanese approaches to cultural heritage, the book critiques the European logic of cultural heritage enshrined by UNESCO. It contrasts a Western emphasis on monuments and sites, with an Asian emphasis on more intangible forms of heritage, which place less emphasis on a linear view of time. More practically, the authors also analyse the positive and negative impacts that UNESCO-listed status has had on sites in Asia, including Angkor Wat, Nagasaki, and Lijiang. Finally, they address fundamental questions about who gets to decide what counts as cultural heritage, and what the underlying rationale is for actively preserving heritage in the first place. This books is a thoughtful and provocative analysis of issues that will be of interest to sociologists, as well as scholars and students of cultural heritage.

This comprehensive book focuses on how the COVID-19 pandemic is transforming travel and tourism, globally. Despite the devastation caused by COVID-19, authors argue that within the ongoing crisis, there is also an opportunity to positively transform the tourism sector in ways that contribute to a more hopeful future for tourism practitioners, tourists and host communities. As the world emerges from the shadow of COVID-19 there will not be a return to the "normal". Rather, the volume shares a vision of global transformation that is driven at least in part by the changing ways people in the post-COVID-19 era may travel and encounter each other and their environments. Individual chapters explore topics such as: regenerative economies, transformational travel, critical perspectives on pandemics and tourism, sustainable development and resilience post-COVID-19, re-discovering and re-localising tourism, global (im)mobilities, transforming tourism management, as well as new value systems for travel and tourism including the chance to strengthen social equity and social justice as tourism returns after COVID-19. In this edited volume, a series of senior and emerging scholars engage with debates on how to best contribute to more substantial, meaningful, and positive planetary shifts within the tourism industry. The chapters in this book were originally published as a special issue of the journal Tourism Geographies.

This collection critically examines tourism as a site of intercultural communication, drawing on the analytical tools afforded by the discipline toward better understanding contemporary tourism discourses and the broader societal structures of power and ideologies in which they are situated. The volume interrogates culture and interculturality in tourism in detailed analyses of discursive details in tourism interactions and focuses on the notion of culture as a process or phenomenon engaged in or enacted on by individuals. Drawing on discourse analytic and ethnographic approaches, the book brings together perspectives from the lived experiences of residents, hosts and ethnographers to explore the extent to which linguistic and cultural differences are constructed, identities negotiated, and power relations maintained and perpetuated in tourism encounters. The volume draws on insights from those working across a range of geographic contexts and explores the interplay of these issues in English as well as other languages and language varieties used in tourism interactions. With its focus on critical approaches to understanding language and culture, this book will appeal to students and scholars in intercultural communication, applied linguistics, sociolinguistics, linguistic anthropology, discourse analysis, and tourism studies.

D'Oyly Carte, Opera, Classical, art management, Richard D'Oyly Carte, theatre production