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Books > Business & Economics > Industry & industrial studies > Service industries

Tourism and Religion (Hardcover): Boris Vukonic Tourism and Religion (Hardcover)
Boris Vukonic; Edited by Jafar Jafari
R2,766 Discovery Miles 27 660 Ships in 10 - 15 working days

Hardbound. The interrelationship of religion and tourism has barely been touched upon in scholarly research. This book aims to present and analyze this relationship from sociological, economic and anthropological perspectives.The religious tourist and categories of religiously motivated tourism are delineated, and numerous contemporary issues worthy of attention and research are identified. This provides insights into the relationship between tourism and religion: suppression or encouragement of one by the other; potential and actual conflicts; their mutual casualty and impact; the expression of religious feeling or freedom; the touristic determinants of pilgrimages, etc. The author ends with his own observations and conclusions regarding the future of the relationship and its likely direction and development.

Competitiveness in the Tourism Sector - A Comprehensive Approach from Economic and Management Points (Hardcover, 2008 ed.):... Competitiveness in the Tourism Sector - A Comprehensive Approach from Economic and Management Points (Hardcover, 2008 ed.)
Samuelson Wei-Chiang Hong
R2,723 Discovery Miles 27 230 Ships in 18 - 22 working days

International tourism is expected to be a major vehicle of economic development in industrializing countries in the 21st century, especially for Asia. To generate long-term growth, countries with tourism-based economies must develop strategies for employing their comparative advantages to achieve competitive advantages. However, competitiveness in the tourist industry is multi-dimensional and complex. This study evaluates the competitiveness of the Taiwanese tourism sector by a multi-dimensional framework. The theoretical model proposes that the competitiveness of tourist destinations should be composed of Ricardian comparative advantages (like the conditions of natural endowments and the degree of technological change); Porterian competitive advantages; tourism management, i.e., providing high quality education and job training, public goods, support services and reduced transaction costs to enhance comparative and competitive advantages; and environmental conditions.

Emerging Strategies for Tourism Industry (Hardcover): Donald Peterson Emerging Strategies for Tourism Industry (Hardcover)
Donald Peterson
R3,245 R2,940 Discovery Miles 29 400 Save R305 (9%) Ships in 18 - 22 working days
Happy 16th Birthday Guest Book (Landscape Hardcover) - Sweet Sixteen Guest book, party and birthday celebrations decor, memory... Happy 16th Birthday Guest Book (Landscape Hardcover) - Sweet Sixteen Guest book, party and birthday celebrations decor, memory book, 16th birthday, happy birthday guest book, celebration message log book, celebration guestbook, celebration parties, message log keepsake, landscape (Hardcover)
Lulu and Bell
R712 Discovery Miles 7 120 Ships in 10 - 15 working days
Redefining Financial Services - The New Renaissance in Value Propositions (Hardcover): J. DiVanna Redefining Financial Services - The New Renaissance in Value Propositions (Hardcover)
J. DiVanna
R2,672 Discovery Miles 26 720 Ships in 18 - 22 working days

Redefining Financial Services explores the fundamental redefinition of the role of financial intermediaries in the new century. Combining empirical knowledge with a historical approach, the author reveals that seven centuries of advances in technology have changed the nature of financial services very little. Examining the state of financial services today in the context of the new economy's evolution, Joe DiVanna investigates what changes are happening in the financial industry, where they are occurring, how they are materializing and, more importantly, why.

Tea and Tourism - Tourists, Traditions and Transformations (Hardcover): Lee Jolliffe Tea and Tourism - Tourists, Traditions and Transformations (Hardcover)
Lee Jolliffe
R6,041 R3,017 Discovery Miles 30 170 Save R3,024 (50%) Ships in 10 - 15 working days

The global production, marketing and consumption of tea present a resource for tea-related tourism. Tea and Tourism: Tourists, Traditions and Transformations profiles tea cultures and examines the social, political and developmental contexts of using related traditions for touristic purposes. This volume views tourism related to tea from differing disciplinary perspectives, and from marketing, planning, entrepreneurial and developmental viewpoints. The book examines the transformation of indigenous and imported tea traditions into experiences for tourists. Profiling these tea experiences from around the world including the United Kingdom; Sri Lanka; India; China; Taiwan; Kenya and Canada, the volume reveals the ways in which tea's heritage is adapted for tourism consumption. This is the first definitive work on tea tourism. Global tea tourism trends are identified, while case examples provide fresh perspectives on the ongoing transformation of tea for tourism purposes.

The Advisor Playbook - Regain liberation and order in your personal and professional life (Hardcover): Duncan Macpherson, Chris... The Advisor Playbook - Regain liberation and order in your personal and professional life (Hardcover)
Duncan Macpherson, Chris Jeppesen
R652 Discovery Miles 6 520 Ships in 10 - 15 working days
Driving Tourism through Creative Destinations and Activities (Hardcover): Albeta Kiral'ova Driving Tourism through Creative Destinations and Activities (Hardcover)
Albeta Kiral'ova
R5,081 Discovery Miles 50 810 Ships in 18 - 22 working days

Tourism has become a booming industry within the last few decades, and with the help of many new unique destinations and activities, creative tourism will continue this upward trajectory for the foreseeable future. Tourism helps stimulate economies, decrease unemployment, promote cultural diversity, and is overall a positive impact on the world. Driving Tourism through Creative Destinations and Activities provides a comprehensive discussion on the most unique, emerging tourism topics and trends. Featuring engaging topics such as social networking, destination management organizations, tourists' motivations, and service development, this publication is a pivotal resource of academic material for managers, practitioners, students, and researchers actively involved in the hospitality and tourism industry.

Festivals, Tourism and Social Change - Remaking Worlds (Paperback, Illustrated Ed): David Picard, Mike Robinson Festivals, Tourism and Social Change - Remaking Worlds (Paperback, Illustrated Ed)
David Picard, Mike Robinson
R810 Discovery Miles 8 100 Ships in 10 - 15 working days

This book explores the links between tourism and festivals and the various ways in which each mobilises the other to make social realities meaningful. Drawing upon a series of international cases, festivals are examined as ways of responding to various forms of crisis - social, political, economic - and as a way of re-making and re-animating spaces and social life. Importantly, this book locates festivals in the constantly changing, socio-economic and political contexts that they always operate in and respond to - contexts that are both historical and modern at the same time. Tourism is bound closely together with such contexts; feeding and challenging festivals with audiences that are increasingly transient and transnational. Tourism interrogates notions of ritual and tradition, shapes new spaces and creates, and renews, relationships between participants and observers. No longer can we dismiss tourists simply as value neutral and crass consumers of spectacle, nor tourism as some inevitable commercial force. Tourism is increasingly complicit in the festival processes of re-invention, and in forming new patterns of social existence.

Festivals, Tourism and Social Change - Remaking Worlds (Hardcover): David Picard, Mike Robinson Festivals, Tourism and Social Change - Remaking Worlds (Hardcover)
David Picard, Mike Robinson
R2,609 Discovery Miles 26 090 Ships in 10 - 15 working days

This book explores the links between tourism and festivals and the various ways in which each mobilises the other to make social realities meaningful. Drawing upon a series of international cases, festivals are examined as ways of responding to various forms of crisis - social, political, economic - and as a way of re-making and re-animating spaces and social life. Importantly, this book locates festivals in the constantly changing, socio-economic and political contexts that they always operate in and respond to - contexts that are both historical and modern at the same time. Tourism is bound closely together with such contexts; feeding and challenging festivals with audiences that are increasingly transient and transnational. Tourism interrogates notions of ritual and tradition, shapes new spaces and creates, and renews, relationships between participants and observers. No longer can we dismiss tourists simply as value neutral and crass consumers of spectacle, nor tourism as some inevitable commercial force. Tourism is increasingly complicit in the festival processes of re-invention, and in forming new patterns of social existence.

Leisure Migration - A Sociological Study on Tourism (Hardcover): Jozsef Borocz Leisure Migration - A Sociological Study on Tourism (Hardcover)
Jozsef Borocz; Edited by Jafar Jafari
R2,804 Discovery Miles 28 040 Ships in 10 - 15 working days

The book opens with an account of recent developments in the economic, political and cultural sociology of international tourism and goes on to analyse the relationships between international tourism and the broad economic determinants of the world system. The book aims to understand "leisure migration" in two principal contexts: the socio-economic hierarchies of society, and the legacy of east-west political alliances. This novel theoretical synthesis combines data at the global, continental, and regional levels of tourism, focusing particularly on Austria and Hungary - one of the most exciting areas of Europe - where the social, political, cultural and economic boundaries of the emerging European integration are being contested and redrawn today.

In adopting an eclectic research strategy, including historical narrative, content analysis, linguistic history, statistical modelling, and fieldwork observation, the book breaks new ground with regard to the empirical material it covers, and is a timely and relevant contribution to the advancement of this debate.

To access the author's homepage, follow this link http: //www.rci.rutgers.edu/~jborocz

Cultural Tourism in a Changing World - Politics, Participation and (Re)presentation (Hardcover): Melanie Kay Smith, Mike... Cultural Tourism in a Changing World - Politics, Participation and (Re)presentation (Hardcover)
Melanie Kay Smith, Mike Robinson
R2,609 Discovery Miles 26 090 Ships in 10 - 15 working days

At the interface between culture and tourism lies a series of deep and challenging issues relating to how we deal with issues of political engagement, social justice, economic change, belonging, identity and meaning. This book introduces researchers, students and practitioners to a range of interesting and complex debates regarding the political and social implications of cultural tourism in a changing world. Concise and thematic theoretical sections provide the framework for a range of case studies, which contextualise and exemplify the issues raised. The book focuses on both traditional and popular culture, and explores some of the tensions between cultural preservation and social transformation. The book is divided into thematic sections - Politics and Policy; Community Participation and Empowerment; Authenticity and Commodification; and Interpretation and Representation - and will be of interest to all who wish to understand how cultural tourism continues to evolve as a focal point for understanding a changing world.

Managing Privacy through Accountability (Hardcover): D. Guagnin, L. Hempel Managing Privacy through Accountability (Hardcover)
D. Guagnin, L. Hempel; Carla Ilten, Inga Kroener, Daniel Neyland, …
R2,665 Discovery Miles 26 650 Ships in 18 - 22 working days

Draws together contributions from leading figures in the field of surveillance to engage in the discussion of the emergence of accountability as a means to manage threats to privacy. The first of its kind to enrich the debate about accountability and privacy by drawing together perspectives from experienced privacy researchers and policy makers.

Golf Tourism (Paperback, 2nd New edition): Simon Hudson, Louise Hudson Golf Tourism (Paperback, 2nd New edition)
Simon Hudson, Louise Hudson
R1,134 Discovery Miles 11 340 Ships in 10 - 15 working days

Since the first edition of this widely acclaimed text the landscape of Golf Tourism has changed considerably. A focus on family holidays has emerged, with an increased emphasis on the customization of vacations. Marketers are more inventive, packaging golf with wine, cycling, food and spas. Expectations have also increased in terms of customer service and value for money, and technology and social media have revolutionized both the decision-making process and booking procedures for golf holidays. Golf continues to represent the largest sports-related travel market valued at GBP30 billion with over 50 million golf tourists travelling the world to play on some of the estimated 40,000 courses. Golf Tourism is the leading text for both students and practitioners and the completely updated and revised new edition discusses the latest issues.

Challenges to US and Mexican Police and Tourism Stability (Hardcover): Peter E. Tarlow Challenges to US and Mexican Police and Tourism Stability (Hardcover)
Peter E. Tarlow
R2,924 Discovery Miles 29 240 Ships in 18 - 22 working days

In Challenges to US and Mexican Police and Tourism Stability, author Peter Tarlow examines the US-Mexico border crisis and its impact on tourism, along with tourism security in both the United States and Mexico. He also examines the impact of police corruption and cartels on the tourism industry. Presenting detailed case studies of the U.S. cities of Chicago, New York, San Francisco, and Washington D.C, the collection concludes with comparisons on the issues facing tourism policing in the US and Mexico, exploring the dangers, hopes and recommendations for the future. The way a state's police force operates generates a range of complex and interconnected issues, including law enforcement's role in tourism. Recent debates have arisen around the media and law enforcement such as the incidents leading to the George Floyd protests and the Defund-the-Police movement. Challenges to US and Mexican Police and Tourism Stability examines the impacts that historical, political, and social campaigns targeting police practices have had on law enforcement in general and on the tourism industry in particular, specifically focusing on recent developments in both the USA and Mexico. The Tourism Security-Safety and Post Conflict Destinations series provides an insightful guide for policy makers, specialists and social scientists interested in the future of tourism in a society where uncertainness, anxiety and fear prevail.

Winning Meetings and Events for your Venue (Paperback): Rob Davidson, Anthony Hyde Winning Meetings and Events for your Venue (Paperback)
Rob Davidson, Anthony Hyde
R1,134 Discovery Miles 11 340 Ships in 10 - 15 working days

Meetings and events are a major source of revenue for the venues that host them. But competition to win meetings and events is growing fast as new venues, large and small, are opening up all over the world and existing venues are expanding, refurbishing and modernizing their offer in order to increase their share of this lucrative market. However, in properties ranging from conference centres and hotels to universities and unusual venues such as museums and tourist attractions, busy sales and marketing staff often struggle to keep up to date with the many tools and techniques that can help them bring business to their meeting rooms. New staff in particular often feel the need for a structured, comprehensive guide to sources of business for their venue as well as detailed instruction on the most effective ways of winning meetings and events to fill their meetings spaces and create loyal customers. Winning Meetings and Events for Your Venue is the solution to these issues. It provides a clear and comprehensive guide to the wide range of techniques required by sales and marketing staff to effectively win meetings and events business for their venue. An easy-to read manual setting out the most useful and relevant techniques in a coherent and logical manner, it includes: * Guidance on key tools and techniques from traditional face-to-face selling and negotiating skills and the use of social media to site inspections and exhibiting at trade shows. * Case studies of transferable best practice in this field, drawn from a wide range of venues of all sizes in the UK and overseas. * Advice from experienced sales and marketing venue managers, demonstrating original ideas that really work - and explaining why they work. * Checklists at the end of each chapter summarizing key points and also a short quiz for the reader, to check their level of understanding of the chapter's content. Rob Davidson is a Senior Lecturer at University of Greenwich Business School. He is a respected academic in the meetings and events field, and the accomplished author of seven books and a great many reports on trends and developments in the global meetings industry. He has experience of training venue sales and marketing staff both in the UK and overseas. Indeed, it was his experience of running these training courses that led to the realization that there was a vast untapped market for a manual on this subject. Anthony Hyde is the General Manager - Business Events at the highly-successful Barbican venue in the City of London. He is responsible for the commercial sales, marketing and PR, event management and technical production for conferences, banqueting, exhibitions and corporate hospitality. He has 15 years' experience in meetings and events sales within multi-purpose venues, and is widely recognized in the UK and beyond for his work with MPI - Meetings Professionals International, one of the principal global professional associations for the meetings industry. He was UK President of MPI's UK and Ireland Chapter during 2009/10.

Winning Meetings and Events for your Venue (Hardcover): Rob Davidson, Anthony Hyde Winning Meetings and Events for your Venue (Hardcover)
Rob Davidson, Anthony Hyde
R3,134 Discovery Miles 31 340 Ships in 10 - 15 working days

Meetings and events are a major source of revenue for the venues that host them. But competition to win meetings and events is growing fast as new venues, large and small, are opening up all over the world and existing venues are expanding, refurbishing and modernizing their offer in order to increase their share of this lucrative market. However, in properties ranging from conference centres and hotels to universities and unusual venues such as museums and tourist attractions, busy sales and marketing staff often struggle to keep up to date with the many tools and techniques that can help them bring business to their meeting rooms. New staff in particular often feel the need for a structured, comprehensive guide to sources of business for their venue as well as detailed instruction on the most effective ways of winning meetings and events to fill their meetings spaces and create loyal customers. Winning Meetings and Events for Your Venue is the solution to these issues. It provides a clear and comprehensive guide to the wide range of techniques required by sales and marketing staff to effectively win meetings and events business for their venue. An easy-to read manual setting out the most useful and relevant techniques in a coherent and logical manner, it includes: * Guidance on key tools and techniques from traditional face-to-face selling and negotiating skills and the use of social media to site inspections and exhibiting at trade shows. * Case studies of transferable best practice in this field, drawn from a wide range of venues of all sizes in the UK and overseas. * Advice from experienced sales and marketing venue managers, demonstrating original ideas that really work - and explaining why they work. * Checklists at the end of each chapter summarizing key points and also a short quiz for the reader, to check their level of understanding of the chapter's content. Rob Davidson is a Senior Lecturer at University of Greenwich Business School. He is a respected academic in the meetings and events field, and the accomplished author of seven books and a great many reports on trends and developments in the global meetings industry. He has experience of training venue sales and marketing staff both in the UK and overseas. Indeed, it was his experience of running these training courses that led to the realization that there was a vast untapped market for a manual on this subject. Anthony Hyde is the General Manager - Business Events at the highly-successful Barbican venue in the City of London. He is responsible for the commercial sales, marketing and PR, event management and technical production for conferences, banqueting, exhibitions and corporate hospitality. He has 15 years' experience in meetings and events sales within multi-purpose venues, and is widely recognized in the UK and beyond for his work with MPI - Meetings Professionals International, one of the principal global professional associations for the meetings industry. He was UK President of MPI's UK and Ireland Chapter during 2009/10.

Tourism Informatics - Towards Novel Knowledge Based Approaches (Hardcover, 1st ed. 2015): Tokuro Matsuo, Kiyota Hashimoto,... Tourism Informatics - Towards Novel Knowledge Based Approaches (Hardcover, 1st ed. 2015)
Tokuro Matsuo, Kiyota Hashimoto, Hidekazu Iwamoto
R3,528 R3,268 Discovery Miles 32 680 Save R260 (7%) Ships in 10 - 15 working days

This book introduces new trends of theory and practice of information technologies in tourism. The book does not handle only the fundamental contribution, but also discusses innovative and emerging technologies to promote and develop new generation tourism informatics theory and their applications. Some chapters are concerned with data analysis, web technologies, social media and their case studies. Travel information on the web provided by travelers is very useful for other travelers make their travel plan. A chapter in this book proposes a method for interactive retrieval of information on accommodation facilities to support travelling customers in their travel preparations. Also an adaptive user interface for personalized transportation guidance system is proposed. Another chapter in this book shows a novel support system for the collaborative tourism planning by using the case reports that are collected via Internet. Also, a system for recommending hotels for the users is proposed and evaluated. Other chapters are concerned with recommendation, personalization and other emerging technologies.

Lake Tourism - An Integrated Approach to Lacustrine Tourism Systems (Paperback): C. Michael Hall, Tuija Harkoenen Lake Tourism - An Integrated Approach to Lacustrine Tourism Systems (Paperback)
C. Michael Hall, Tuija Harkoenen
R930 Discovery Miles 9 300 Ships in 10 - 15 working days

Lakes are an essential element of some of the world's most popular tourism destinations. However, increased pressure from visitors and the tourism industry as well as from other, sometimes competing, land and water uses has made the sustainable development of lakes increasingly problematic. This book represents the first attempt to bring together some of the key elements of lake tourism within a single volume in order to present the urgent need for an integrated approach to lacustrine tourism systems management.The book presents comprehensive overviews of lake tourism including branding and marketing, visitor management and planning, historical and cultural dimensions, and environmental quality. The volume is international in scope with cases from Europe, North America and Oceania. The book concludes by noting that tourism needs to be established as a complimentary land and water use at a time when lakes and their watersheds are facing challenges in the form of climate and environmental change, increasing numbers of visitors as well as an overall increase in competing demands for water.

Lake Tourism - An Integrated Approach to Lacustrine Tourism Systems (Hardcover): C. Michael Hall, Tuija Harkoenen Lake Tourism - An Integrated Approach to Lacustrine Tourism Systems (Hardcover)
C. Michael Hall, Tuija Harkoenen
R3,021 Discovery Miles 30 210 Ships in 10 - 15 working days

Lakes are an essential element of some of the world's most popular tourism destinations. However, increased pressure from visitors and the tourism industry as well as from other, sometimes competing, land and water uses has made the sustainable development of lakes increasingly problematic. This book represents the first attempt to bring together some of the key elements of lake tourism within a single volume in order to present the urgent need for an integrated approach to lacustrine tourism systems management.The book presents comprehensive overviews of lake tourism including branding and marketing, visitor management and planning, historical and cultural dimensions, and environmental quality. The volume is international in scope with cases from Europe, North America and Oceania. The book concludes by noting that tourism needs to be established as a complimentary land and water use at a time when lakes and their watersheds are facing challenges in the form of climate and environmental change, increasing numbers of visitors as well as an overall increase in competing demands for water.

Happy 16th Birthday Guest Book (Landscape Hardcover) - Sweet Sixteen Guest book, party and birthday celebrations decor, memory... Happy 16th Birthday Guest Book (Landscape Hardcover) - Sweet Sixteen Guest book, party and birthday celebrations decor, memory book, 16th birthday, happy birthday guest book, celebration message log book, celebration guestbook, celebration parties, message log keepsake, landscape (Hardcover)
Lulu and Bell
R702 Discovery Miles 7 020 Ships in 18 - 22 working days
ManageFirst - Customer Service with Online Exam Voucher (Paperback, 2nd edition): National Restaurant Association ManageFirst - Customer Service with Online Exam Voucher (Paperback, 2nd edition)
National Restaurant Association
R1,779 Discovery Miles 17 790 Ships in 10 - 15 working days

This text focuses on CUSTOMER SERVICE topics. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives. The text and exam are part of the ManageFirst Program (R) from the National Restaurant Association (NRA). This edition is created to teach restaurant and hospitality students the core competencies of the Ten Pillars of Restaurant Management. The Ten Pillars of Restaurant Management is a job task analysis created with the input and validation of the industry that clearly indicates what a restaurant management professional must know in order to effectively and efficiently run a safe and profitable operation. The ManageFirst Program training program is based on a set of competencies defined by the restaurant, hospitality and foodservice industry as those needed for success. This competency-based program features 10 topics each with a textbook, online exam prep for students, instructor resources, a certification exam, certificate, and credential.* The online exam prep for students is available with each textbook and includes helpful learning modules on test-taking strategies, practice tests for every chapter, a comprehensive cumulative practice test, and more! This textbook includes an online testing voucher to be used with the online version of the ManageFirst certification exam.

The Tourism Area Life Cycle, Vol. 1 - Applications and Modifications (Hardcover): Richard Butler The Tourism Area Life Cycle, Vol. 1 - Applications and Modifications (Hardcover)
Richard Butler
R4,730 R2,432 Discovery Miles 24 320 Save R2,298 (49%) Ships in 10 - 15 working days

This volume contains specially commissioned chapters by leading researchers who have used and modified the original TALC model over the past two decades, a reprint of the original article, a discussion of its origins, and a comprehensive review of most of the published material using the TALC. The book is divided into four sections, the foundations of the TALC, the TALC in heritage settings, local involvement and the TALC, and the TALC and rejuvenation. The concluding chapter discusses the relevance of the model to both sustainability and the late Elvis Presley.

The Tourism Area Life Cycle, Vol.2 - Conceptual and Theoretical Issues (Hardcover): Richard Butler The Tourism Area Life Cycle, Vol.2 - Conceptual and Theoretical Issues (Hardcover)
Richard Butler
R6,054 R3,030 Discovery Miles 30 300 Save R3,024 (50%) Ships in 10 - 15 working days

This volume consists of specially invited chapters by leading researchers who have reviewed the original model in the light of their own and other conceptual and theoretical positions and models. The book is divided into five sections, the conceptual origins of the TALC, spatial relationships and the TALC, alternative conceptual approaches, renewing or retiring with the TALC, and predicting with the TALC. The book concludes with a review of the future potential of the model in the area of the destination development process.

Defense Industry in the Post-cold War Era - Corporate Strategies and Public Policy Perspectives (Hardcover): G.I. Susman, S.... Defense Industry in the Post-cold War Era - Corporate Strategies and Public Policy Perspectives (Hardcover)
G.I. Susman, S. O'Keefe, Howard Thomas
R3,150 Discovery Miles 31 500 Ships in 10 - 15 working days

Hardbound. This book focuses on the challenges faced by defense-related industries and by the US Department of Defense in the post-Cold War era: by the former in enhancing their financial well-being, and by the latter in maintaining affordable national security. It explores the conditions they face, both currently and in the future they envision, as well as the corporate strategies and public policies that each develops in response to these conditions and visions. The contributors to this book describe these corporate strategies and public policies, assess their respective strengths and weaknesses, and where appropriate, endorse them or recommend alternatives. Finally, senior executives from ten small and large defense-related firms recount their experiences in diversifying successfully into commercial markets and the challenges they met or still face in planning and implementing their strategies effectively.

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