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Books > Business & Economics > Industry & industrial studies > Service industries
The book opens with an account of recent developments in the
economic, political and cultural sociology of international tourism
and goes on to analyse the relationships between international
tourism and the broad economic determinants of the world system.
The book aims to understand "leisure migration" in two principal
contexts: the socio-economic hierarchies of society, and the legacy
of east-west political alliances. This novel theoretical synthesis
combines data at the global, continental, and regional levels of
tourism, focusing particularly on Austria and Hungary - one of the
most exciting areas of Europe - where the social, political,
cultural and economic boundaries of the emerging European
integration are being contested and redrawn today. In adopting an eclectic research strategy, including historical
narrative, content analysis, linguistic history, statistical
modelling, and fieldwork observation, the book breaks new ground
with regard to the empirical material it covers, and is a timely
and relevant contribution to the advancement of this debate. To access the author's homepage, follow this link http: //www.rci.rutgers.edu/~jborocz
This book explores the organisation and structure of sport in and beyond Europe. Drawing upon up-to-date data, the collection's main focus lies on the relationship between public sport policy structures and sport (con)federations. The authors present thirteen country-specific contexts wherein sport policy systems are embedded. This evidence provides in-depth descriptions and analyses within a solid academic and theoretical framework. This volume will be of interest to students and scholars of Sociology of Sport, Sport Management and Sport Policy.
This volume contains specially commissioned chapters by leading researchers who have used and modified the original TALC model over the past two decades, a reprint of the original article, a discussion of its origins, and a comprehensive review of most of the published material using the TALC. The book is divided into four sections, the foundations of the TALC, the TALC in heritage settings, local involvement and the TALC, and the TALC and rejuvenation. The concluding chapter discusses the relevance of the model to both sustainability and the late Elvis Presley.
This volume consists of specially invited chapters by leading researchers who have reviewed the original model in the light of their own and other conceptual and theoretical positions and models. The book is divided into five sections, the conceptual origins of the TALC, spatial relationships and the TALC, alternative conceptual approaches, renewing or retiring with the TALC, and predicting with the TALC. The book concludes with a review of the future potential of the model in the area of the destination development process.
This edited collection, first published in 1985, deals with a number of the major themes central to the study of industrial geography. Topics under discussion include new methodologies, the growing service industries, foreign investment and the industrial geography of the developing world. With a detailed introduction from Michael Pacione and comprehensive coverage, the title reflects the extent to which the field of industrial geography changed over the second half of the twentieth century in response to economic change, incorporating the growth of multinational enterprises and the influence of globalisation, alongside traditional discussion of the manufacturing industry. Providing an essential background to developments in industrial geography, this title will be valuable to students with an interest in the economics, characteristics and advancement of industrial change.
Contemporary Cases in Heritage Tourism: Volume 1 examines 9 international cases under the sections of Managing Heritage Sites, World Heritage Sites, and Heritage Tourism. Cases include: Festivals as Expressions of Heritage: A Viking Case Study, Ethnic Enclaves as Visitor Attractions: Singapore's Little India, Managing Religious Heritage Attractions: The Case of Jerusalem Challenges faced by heritage projects in a rapidly changing society: The case of Wutai Shan, China, Edinburgh WHS: A Heritage Case Study, Indigenous Tourism and Heritage: A Maori Case Study and more. Written by established experts in the field, the volume comprises substantial, in-depth and detailed case studies, written with specific learning objectives in mind. Furthermore, each case is fully referenced in academic style and accompanied by a wealth of supplementary material including discussion questions, further reading and links to websites. Teaching notes, slides, essay questions, exam questions with guide answers, links to further resources are also available from the website (www.goodfellowpublishers.com). All cases within Contemporary Cases in Heritage Tourism: Volume 1 are available for individual download from the Contemporary Cases Online website (see www.goodfellowpublishers.com) or for e-readers (Kindle, Kobo), and can be purchased in a 'pick-and-mix' fashion to suit the needs of the reader. The online cases are packed with hyperlinks to original sources, further readings and websites. Readers can follow these links to obtain further information about the specific concepts, terms, issues and organisations identified in each case. Features of this book and those in the series include: * Topical currency: a series of up-to-date, topical case studies in the allied fields of tourism, heritage, hospitality, leisure, retail, events and sport; * Rich, in-depth treatment of material: extensive case studies with copious illustrative material to draw students in to the cases; * Additional student material: discussion questions, further reading, links to websites; * Tutor resources: teaching notes, slides, essay questions, exam questions with guide answers, links to further resources; * Online purchase: individual cases chapters will be available for purchase individually or in volume packages.
The bar and drinks business is hugely competitive. The key to success or failure between the many beverages and services offered in any bar is the employees who make, sell and serve them. Customer expectation and demand is constantly increasing and so it's crucial for all staff to have comprehensive product knowledge and superior specialized service skills. The Principles and Practices of Bar and Beverage Management - The Drinks Handbook is a comprehensive training guide and authoritative resource essential for all students, bartenders, sommeliers, mixologists, waiters and food and beverage practitioners the world over. Packed with facts, explanatory illustrations and case studies it provides an in-depth knowledge of the products, plus the technical skills, practices and latest developments in the bar and beverage area. Its 13 chapters are divided into two sections as follows: * Theory: a complete guide to beers, wines, spirit, liqueurs, teas and coffee and soft drinks - where they're from, how they're made, how to serve and how to achieve maximum profits. * Reference: a compilation of facts including 'beers of the world' and an indispensible listing of over 90 cocktail recipes. Its companion textbook, Principles and Practices of Bar and Beverage Management concentrates on the complexities of managing modern bars. Together the two books create a must-have toolkit for all students and industry professionals in the fields of food and beverage management. Online resources in the form of PowerPoint slides will accompany this handbook.
Stefan Kesenne's work has added a new dimension to the literature by bringing a European perspective to the analysis of professional sports leagues. This text sets out his research programme in a clear and accessible manner. His work is profoundly influential in the sports literature and the lessons of this book need to be understood by all those interested in policies and practices of sports leagues.' - Stefan Szymanski, Cass Business School, UK'Stefan Kesenne is one of the most innovative, clear-headed sports economists writing today. With this book, he has provided a thoughtful, accessible exegesis of the extant literature on the economic theory of team sports leagues. There is no book like this currently available. It will serve as an excellent text for advanced undergraduate and graduate courses in sports economics. I heartily recommend it.' - Andrew Zimbalist, Smith College, US This revised and updated edition of a classic text offer the most comprehensive and rigorous analytical treatment of the theory of professional team sports presently available. It will be required reading for advanced undergraduate and graduate students in sports economics. Stefan Kesenne elucidates the subject in a clear and accessible manner, addressing many of the most pertinent issues including: - The peculiar economics of professional team sports - Sports product market - Player labor market - Product and labor market equilibrium - Restrictions on player mobility - Revenue sharing - Salary caps This second edition of The Economic Theory of Professional Team Sports also includes student exercises at the end of each chapter and a useful bibliography of further reading. Contents: Foreword 1. The Peculiar Economics of Professional Team Sports 2. Sports Product Market 3. Player Labour Market 4. Product and Labour Market 5. Restrictions on Player Mobility 6. Revenue Sharing 7. Salary Caps Answers to Exercises References and Selected Bibliography Index
Public Value speaks to our time - to the role that museums can play in creating civil societies, to the challenges involved in using limited assets strategically, to the demand for results that make a difference and to the imperative that we build the kind of engagement that sustains our futures. This book assists museum leaders to implement a Public Value approach in their management, planning, programming and relationship building. The benefits are long term public engagement and support, which can be used to demonstrate that valuable returns result from public investment in museums. A range of authors from around the world unpack the concept of Public Value and examine its implications for museums. They situate Public Value within current management theory and practice, offer tools for implementation, highlight examples of successful practice and examine the evidence of Public Value that governments seek to inform policy and funding decisions. The book will be required reading for senior professionals in museums, as well as museum and heritage studies students.
* Offers context while providing a coherent, applied overview of a wide range of suspect vulnerabilities and how to address them when interviewing * Serves as a practical guide to interviewing vulnerable suspects for both uniform police and detectives. * The only book on interviewing vulnerable suspects that includes the most up-to-date legal considerations and challenges of modern society
Includes case studies and other practical insights leveraging author expertise Increased coverage of arts start-ups and entrepreneurship Applicable across the arts, some competing texts focus on a particular area such as music or theatre
Tourism is an inherently social phenomenon. Tourists travel with others and experience places and cultures through interacting with both familiar and unfamiliar others. This volume presents a thorough tour of the social psychological processes which underpin contemporary travel. The fascinating phenomenon of tourist behaviour deals with topics such as motivation, destination choice, travellers' on site experiences, satisfaction and learning. This book uses an array of developing and recently constructed conceptual frameworks to both synthesise what is established, and to create new insights and directions for further analysis and, ultimately, management action.
For the first time ever, this book brings together an explicit linkage between empirical and theoretical perspectives on tourism and discourse. A broad social semiotic approach is adopted to analyze a range of spoken, written and visual texts providing a unique resource for researching and teaching tourism in the context of communication studies. Some of the key concepts explored in its chapters include space, representation, the tourist experience, identity, performance and authenticity, and the contributors are key sociologists of tourism as well as discourse analysts and sociolinguists.
Contemporary Cases in Sport: Volume 1 examines 12 international cases under the sections of policy and politics, impacts and legacy, and identity and experiences. Cases include: the economics of international sports events, sport and corporate social responsibility, leveraging benefits from sports events, resident impacts of sports events, sport and visitor behaviour and nostalgia and sport, and more. Written by established experts in the field, the volume comprises substantial, in-depth and detailed case studies, written with specific learning objectives in mind. Furthermore, each case is fully referenced in academic style and accompanied by a wealth of supplementary material including discussion questions, further reading and links to websites. Teaching notes, slides, essay questions, exam questions with guide answers, links to further resources are also available from the website (www.goodfellowpublishers.com). All cases within Contemporary Cases in Sport: Volume 1 are available for individual download from the Contemporary Cases Online website (see www.goodfellowpublishers.com) or for e-readers (Kindle, Kobo), and can be purchased in a 'pick-and-mix' fashion to suit the needs of the reader. The online cases are packed with hyperlinks to original sources, further readings and websites. Readers can follow these links to obtain further information about the specific concepts, terms, issues and organisations identified in each case. Features of this book and those in the series include: * Topical currency: a series of up-to-date, topical case studies in the allied fields of tourism, heritage, hospitality, leisure, retail, events and sport; * Rich, in-depth treatment of material: extensive case studies with copious illustrative material to draw students in to the cases; * Additional student material: discussion questions, further reading, links to websites; * Tutor resources: teaching notes, slides, essay questions, exam questions with guide answers, links to further resources; * Online purchase: individual cases chapters will be available for purchase individually or in volume packages. Also in this series - Contemporary Cases in Tourism Volume 1. Dr Brian Garrod is Reader in Tourism Management at Aberystwyth University. Professor Alan Fyall is Deputy Dean Research & Enterprise in the School of Tourism, Bournemouth University.
The sports industry presents many unusual and interesting opportunities for the application of economic theory and econometrics. In 15 professional papers, this book addresses current economic issues in the industry, including the problem of competitive balance, the location of professional sports teams and their impact on local communities, managerial decision making, and issues related to labor markets. Extending the previous research in sports economics, the papers reflect the most recent applications of economic theory in this area. The book will be a valuable resource for professional economists working on sports economics topics. In two opening chapters on competitive balance, the contributors develop a model for college football and examine the impact of balance on attendance in major league baseball. In a section on the location of professional sports teams, the chapters then develop a model to predict the location of expansion teams, make econometric estimates of the impact of Super Bowls on the host city, and analyze the ownership of stadiums and arenas. Managerial decision making is discussed in chapters that examine alternative econometric models of production in baseball, use a production function model to analyze technological change in Major League Baseball, examine the management of team streaks, consider the competitive balance between American and National Leagues, analyze the efficiency of player trades in the National Basketball Association, and estimate the impact of participation in inter-collegiate sports on academic performance. In the final section on labor markets, the contributors estimate the impact of owner collusion on baseball players' salaries, consider the impact of the new collective bargaining agreement in Major League Baseball, analyze the impact of being a union representative, and examine the impact of the National Football League's salary cap on player's salaries.
Homeland security and context In the Geographical Dimensions of Terrorism (GDOT) (Cutter et al. 2003), the first book after 9/11 to address homeland security and geography, we developed several thematic research agendas and explored intersections between geographic research and the importance of context, both geographical and political, in relationship to the concepts of terrorism and security. It is good to see that a great deal of new thought and research continues to flow from that initial research agenda, as illustrated by many of the papers of this new book, entitled Geospatial Technologies and Homeland Security: Research Frontiers and Future Challenges. Context is relevant not only to understanding homeland security issues broadly, but also to the conduct of research on geospatial technologies. It is impossible to understand the implications of a homeland security strategy, let alone hope to make predictions, conduct meaningful modeling and research, or assess the value and dangers of geospatial technologies, without consideration of overarching political, social, economic, and geographic contexts within which these questions are posed.
This book is a landmark contribution to the rapidly growing field of wildlife tourism, especially in regard to its underpinning foundations of science, conservation and policy. Written by a number of environmental and biological scientists it explains the synergy between wildlife and tourism by drawing on their global experiences.
A powerful and urgent call to action: to improve our lives and our societies, we must demand open access to data for all. Information is power, and the time is now for digital liberation. Access Rules mounts a strong and hopeful argument for how informational tools at present in the hands of a few could instead become empowering machines for everyone. By forcing data-hoarding companies to open access to their data, we can reinvigorate both our economy and our society. Authors Viktor Mayer-Schoenberger and Thomas Ramge contend that if we disrupt monopoly power and create a level playing field, digital innovations can emerge to benefit us all. Over the past twenty years, Big Tech has managed to centralize the most relevant data on their servers, as data has become the most important raw material for innovation. However, dominant oligopolists like Facebook, Amazon, and Google, in contrast with their reputation as digital pioneers, are actually slowing down innovation and progress by withholding data for the benefit of their shareholders--at the expense of customers, the economy, and society. As Access Rules compellingly argues, ultimately it is up to us to force information giants, wherever they are located, to open their treasure troves of data to others. In order for us to limit global warming, contain a virus like COVID-19, or successfully fight poverty, everyone-including citizens and scientists, start-ups and established companies, as well as the public sector and NGOs-must have access to data. When everyone has access to the informational riches of the data age, the nature of digital power will change. Information technology will find its way back to its original purpose: empowering all of us to use information so we can thrive as individuals and as societies.
• Provides a comprehensive overview of luxury brand management from a sustainability perspective, using cases and examples to demonstrate how sustainability practices can be embedded into the product and applied to existing luxury brands. • Each chapter includes real life case studies from both well-known international brands and boutique luxury start-ups. • Designed as a core or recommended text for advanced undergraduate and postgraduate Luxury Fashion Management and Luxury Brand Management courses.
Shopping Tourism, Retailing and Leisure provides a comprehensive examination of the relationships between tourism, leisure, shopping, and retailing. Critical issues are examined within the framework of the dichotomous relationship between utilitarian and hedonic forms of shopping, shopping as a primary and secondary attraction in tourist destinations, the development of various tourist-retail venues, the role of souvenirs in tourism, and management issues (e.g. merchandising, venue design, and customer service).
This text focuses on CUSTOMER SERVICE topics. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives. The text and exam are part of the ManageFirst Program (R) from the National Restaurant Association (NRA). This edition is created to teach restaurant and hospitality students the core competencies of the Ten Pillars of Restaurant Management. The Ten Pillars of Restaurant Management is a job task analysis created with the input and validation of the industry that clearly indicates what a restaurant management professional must know in order to effectively and efficiently run a safe and profitable operation. The ManageFirst Program training program is based on a set of competencies defined by the restaurant, hospitality and foodservice industry as those needed for success. This competency-based program features 10 topics each with a textbook, online exam prep for students, instructor resources, a certification exam, certificate, and credential.* The online exam prep for students is available with each textbook and includes helpful learning modules on test-taking strategies, practice tests for every chapter, a comprehensive cumulative practice test, and more! This textbook includes an online testing voucher to be used with the online version of the ManageFirst certification exam.
Climate change is one of the major issues facing us today and has been described as a threat greater than terrorism. As the world's largest industry tourism both contributes to and will be dramatically affected by climate change. This is the first comprehensive book-level examination of the relationship between tourism and climate change, of interest not only to students of tourism but to policy makers and the industry who will have to respond to the challenges posed.
This collection of papers discuss World Trade Law and focus on the contested nature of World Heritage at sites as diverse as The Netherlands, Ellis Island (USA), post-colonial Mesoamerica, Cambodia, Fiji, Kyrgyzstan, and Vietnam. In addition, eight research notes explore heritage interpretation in the USA, Lebanon, Peru, Indonesia, Singapore, Tasmania and India.
Music and Tourism is the first book to comprehensively examine the links between travel and music. It combines contemporary and historical analysis of the economic and social impact of music tourism, with discussions of the cultural politics of authenticity and identity. Music tourism evokes nostalgia and meaning, and celebrates both heritage and hedonism. It is a product of commercialisation that can create community, but that also often demands artistic compromise. Diverse case studies, from the USA and UK to Australia, Jamaica and Vanuatu, illustrate the global extent of music tourism, its contradictions and pleasures.
A burgeoning tourism industry accompanied by a growing demand for employees has translated into an increasing need for tourism education to adequately prepare the workforce to serve the present and future needs of the industry. This unique Handbook provides an international perspective on contemporary issues and future directions in the field. Contributions draw on a wide range of disciplinary perspectives and focus on the full spectrum of teaching and learning techniques in higher education, from undergraduate programme to the supervision of research students. Key topics include assurance of learning, development of skills, learning in the field, work-integrated learning, sustainability and critical studies, internationalization, technology-enabled learning, links between teaching and research, and graduate student supervision. Within these topics, attention is devoted to the discussion of curriculum, pedagogy, assessment, students, educators, and trends and issues. An invaluable resource for understanding teaching and learning theory and practice in tourism, this Handbook will be an essential guide for tourism and hospitality educators, PhD students studying in the area of higher education, and educational designers and higher education researchers. It will inspire teaching and learning innovation by providing ideas, examples and future directions. Contributors include: D. Airey, K. Andereck, C. Arcodia, F. Aubke, R. Ballantyne, J.E. Barth, P. Benckendorff, P. Bingre do Amaral, M. Birkle, A. Blackman, A. Boyle, J. Caldicott, L. Cantoni, V.A. Carreira, D. Cotterell, R. Craggs, E. Crossley, J.C. Crotts, W.G. Croy, V. Cuffy, J.R. Edelheim, C. Fanning, J.-A. Ferreira, B.P. George, R. Goodman, C. Gorman, K. Griffin, A. Hergesell, F. Higgins-Desbiolles, A.-M. Hjalager, P.J. Holladay, E. Holmberg, L. Horton-Tognazzini, C.H.C. Hsu, K. Hughes, G. Jennings, O. Junek, U. Kachel, M. Kachniewska, N. Kalbaska, M. Karlqvist, S. Kensbock, B. King, J.J. Liburd, K. Lyons, C. Macleod, A. Maguire, A. Milman, C. Moessenlechner, M. Morellato, Z. Mottiar, J. Murphy, A. Mylonas, A. Pachmaye, G.C. Papageorgiou, A. Para, P.L. Pearce, B. Quinn, S. Rawlinson, D. Reiser, J. Ritalahti, P. Ryan, T. Ryan, N. Scherle, S. Schweinsberg, M.-A. Smith, D.P. Stergiou, M.A. Tarrant, L. Vanzo, C. Vertesi, S. Wearing, A. Williams, J. Willison, E. Wilson, P. Wiltshier, N. Wise, T. Young, A. Zehrer, Q.H. Zhang |
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