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Books > Business & Economics > Industry & industrial studies > Service industries

The Business Case for Sustainable Finance (Hardcover): Iveta Cherneva The Business Case for Sustainable Finance (Hardcover)
Iveta Cherneva
R4,300 Discovery Miles 43 000 Ships in 12 - 17 working days

This edited volume brings together finance industry perspectives from top global institutions, which focus on the bottom line for integrating ESG factors into the operations of the finance industry. Executives and senior practitioners answer the question: 'does following sustainable finance principles make commercial sense for a commercially-oriented financial institution, and if so, what evidence is there?' '

Directory of Islamic Financial Institutions (RLE: Banking & Finance) (Hardcover): John Presley Directory of Islamic Financial Institutions (RLE: Banking & Finance) (Hardcover)
John Presley
R4,327 Discovery Miles 43 270 Ships in 12 - 17 working days

When originally published this was the first reference book to address itself to Islamic banking and finance and it offers comprehensive information on all major institutions which have commercial or banking interests in this field. It includes analysis of the principles behind interest-free banking and indicates its relationship with financial institutions in both Islamic countries and Western ones. It also lists the laws governing interest-free banking in countries where it is extensively in operation and provides essential information for all international financial institutions. The Directory lists all banks and financial institutions by country, giving details of their specific role and areas of operation.

ManageFirst - Principles of Food and Beverage Management with Answer Sheet (Paperback, 2nd edition): National Restaurant... ManageFirst - Principles of Food and Beverage Management with Answer Sheet (Paperback, 2nd edition)
National Restaurant Association
R1,770 Discovery Miles 17 700 Ships in 12 - 17 working days

This text focuses on PRINCIPLES OF FOOD AND BEVERAGE MANAGEMENT topics. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives. The text and exam are part of the ManageFirst Program (R) from the National Restaurant Association (NRA). This edition is created to teach restaurant and hospitality students the core competencies of the Ten Pillars of Restaurant Management. The Ten Pillars of Restaurant Management is a job task analysis created with the input and validation of the industry that clearly indicates what a restaurant management professional must know in order to effectively and efficiently run a safe and profitable operation. The ManageFirst Program training program is based on a set of competencies defined by the restaurant, hospitality and foodservice industry as those needed for success. This competency-based program features 10 topics each with a textbook, online exam prep for students, instructor resources, a certification exam, certificate, and credential. The online exam prep for students is available with each textbook and includes helpful learning modules on test-taking strategies, practice tests for every chapter, a comprehensive cumulative practice test, and more! This textbook includes an exam answer sheet to be used with the paper-and-pencil version of the ManageFirst certification exam.

Liminal Landscapes - Travel, Experience and Spaces In-between (Hardcover): Hazel Andrews, Les Roberts Liminal Landscapes - Travel, Experience and Spaces In-between (Hardcover)
Hazel Andrews, Les Roberts
R4,312 Discovery Miles 43 120 Ships in 12 - 17 working days

Ideas and concepts of liminality have long shaped debates around the uses and practices of space in constructions of identity, particularly in relation to different forms of travel such as tourism, migration and pilgrimage, and the social, cultural and experiential landscapes associated with these and other mobilities. The ritual, performative and embodied geographies of borderzones, non-places, transitional spaces, or 'spaces in-between' are often discussed in terms of the liminal, yet there have been few attempts to problematize the concept, or to rethink how ideas of the liminal might find critical resonance with contemporary developments in the study of place, space and mobility. Liminal Landscapes fills this void by bringing together variety of new and emerging methodological approaches of liminality from varying disciplines to explore new theoretical perspectives on mobility, space and socio-cultural experience. By doing so, it offers new insight into contemporary questions about technology, surveillance, power, the city, and post-industrial modernity within the context of tourism and mobility. The book draws on a wide range of disciplinary approaches, including social anthropology, cultural geography, film, media and cultural studies, art and visual culture, and tourism studies. It brings together recent research from scholars with international reputations in the fields of tourism, mobility, landscape and place, alongside the work of emergent scholars who are developing new insights and perspectives in this area. This timely intervention is the first collection to offer an interdisciplinary account of the intersection between liminality and landscape in terms of space, place and identity. It therefore charts new directions in the study of liminal spaces and mobility practices and will be valuable reading for range of students, researchers and academics interested in this field.

Life Cycle Assessment (LCA) and Life Cycle Analysis in Tourism - A Critical Review of Applications and Implications (Hardcover,... Life Cycle Assessment (LCA) and Life Cycle Analysis in Tourism - A Critical Review of Applications and Implications (Hardcover, 1st ed. 2016)
Viachaslau Filimonau
R3,208 Discovery Miles 32 080 Ships in 12 - 17 working days

Tourism is an activity that anyone can take part in, regardless of their age, gender, nationality or level of income. This makes tourism one of the most rapidly developing industries in the world. Despite the number of benefits which tourism produces, it also has significant negative impacts on the environment. To minimise the scope of these negative impacts, joint efforts combining tourism and environmental management are called for. This book examines the application of the Life Cycle Assessment (LCA) method and lifecycle thinking as a tool to generate more accurate and holistic appraisals of the environmental impacts of tourism. Looking at the issue of sustainability of tourism operations, the book evaluates how it can be improved. It highlights the potential of LCA to affect tourist behaviour and contribute to tourism policy-making and managerial practice. This book provides a valuable resource for undergraduates, postgraduates and researchers interested in sustainable tourism, sustainable development and environmental impact assessment.

Actor-Network Theory and Tourism - Ordering, Materiality and Multiplicity (Hardcover): Rene Van Der Duim, Carina Ren, Gunnar... Actor-Network Theory and Tourism - Ordering, Materiality and Multiplicity (Hardcover)
Rene Van Der Duim, Carina Ren, Gunnar Thor Johannesson
R4,303 Discovery Miles 43 030 Ships in 12 - 17 working days

The recent surfacing of actor-network theory (ANT) in tourism studies correlates to a rising interest in understanding tourism as emergent thorough relational practice connecting cultures, natures and technologies in multifarious ways. Despite the widespread application of ANT across the social sciences, no book has dealt with the practical and theoretical implications of using ANT in Tourism research.
This is the first book to critically engage with the use of ANT in tourism studies. By doing so, it challenges approaches that have dominated the literature for the last twenty years and casts new light on issues of materiality, ordering and networks in tourism. The book describes the approach, its possibilities and limitations as an ontology and research methodology, and advances its use and research in the field of tourism.
The first three chapters of the book introduce ANT and its key conceptual premises, the book itself and the relation between ANT and tourism studies. Using illustrative cases and examples, the subsequent chapters deal with specific subject areas like materiality, risk, mobilities and ordering and show how ANT contributes to tourism studies. This part presents examples and cases which illustrate the use of the approach in a critical way. Inherently, the study of tourism is a multi-disciplinary field of research and that is reflected in the diverse academic backgrounds of the contributing authors to provide a broad post-disciplinary context of ANT in tourism studies.
This unique book, focusing on emerging approaches in tourism research, will be of value to students, researchers and academics in tourism as well as the wider Social Sciences.

ManageFirst - Hospitality and Restaurant Management with Answer Sheet (Paperback, 2nd edition): National Restaurant Association ManageFirst - Hospitality and Restaurant Management with Answer Sheet (Paperback, 2nd edition)
National Restaurant Association
R1,748 Discovery Miles 17 480 Ships in 12 - 17 working days

MANAGEFIRST: HOSPITALITY AND RESTAURANT MANAGEMENT WITH ANSWER SHEET, 2/e is focused on Hospitality Management and Restaurant Management. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives. The text and exam are part of the ManageFirst Program (R) from the National Restaurant Association (NRA). This edition is created to teach restaurant and hospitality students the core competencies of the Ten Pillars of Restaurant Management. The Ten Pillars of Restaurant Management is a job task analysis created with the input and validation of the industry that clearly indicates what a restaurant management professional must know in order to effectively and efficiently run a safe and profitable operation. The ManageFirst Program training program is based on a set of competencies defined by the restaurant, hospitality and foodservice industry as those needed for success. This competency-based program features 10 topics each with a textbook, online exam prep for students, instructor resources, a certification exam, certificate, and credential. The online exam prep for students is available with each textbook and includes helpful learning modules on test-taking strategies, practice tests for every chapter, a comprehensive cumulative practice test, and more! This textbook includes an exam answer sheet to be used with the paper-and-pencil version of the ManageFirst certification exam.

ManageFirst - Hospitality and Restaurant Marketing with Answer Sheet (Paperback, 2nd edition): National Restaurant Association ManageFirst - Hospitality and Restaurant Marketing with Answer Sheet (Paperback, 2nd edition)
National Restaurant Association
R1,768 Discovery Miles 17 680 Ships in 12 - 17 working days

This text focuses on HOSPITALITY & RESTAURANT MARKETING topics. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives. The text and exam are part of the ManageFirst Program (R) from the National Restaurant Association (NRA). This edition is created to teach restaurant and hospitality students the core competencies of the Ten Pillars of Restaurant Management. The Ten Pillars of Restaurant Management is a job task analysis created with the input and validation of the industry that clearly indicates what a restaurant management professional must know in order to effectively and efficiently run a safe and profitable operation. The ManageFirst Program training program is based on a set of competencies defined by the restaurant, hospitality and foodservice industry as those needed for success. This competency-based program features 10 topics each with a textbook, online exam prep for students, instructor resources, a certification exam, certificate, and credential. The online exam prep for students is available with each textbook and includes helpful learning modules on test-taking strategies, practice tests for every chapter, a comprehensive cumulative practice test, and more! This textbook includes an exam answer sheet to be used with the paper-and-pencil version of the ManageFirst certification exam.

The Economic Ascent of the Hotel Business (Paperback, 2nd New edition): Paul Slattery The Economic Ascent of the Hotel Business (Paperback, 2nd New edition)
Paul Slattery
R1,135 Discovery Miles 11 350 Ships in 12 - 17 working days

The Economic Ascent of the Hotel Business is about the hotel business and the economic contexts in which it has evolved. Slattery presents an understanding of the structural development of the economies in which hotels operate and which provide the potential for hotel demand and supply to grow. He draws on contemporary data and events to chart the historic development of economies and of the hotel business to illustrate patterns in this fundamental relationship. He also focuses on the economic conditions that produced hotel chains and provides a more comprehensive basis on which future developments in hotel demand, supply and performance can be understood. A review of the structural development of economies from the historic agrarian period to modern service business economies; Events are tracked at each economic stage to illustrate that the patterns in hotel demand and supply that emerges were a reflection of the economic developments; Extensive data is drawn on to track the development of international hotel chains and link them to the structural development of economies. Essential reading for hotel executives, their advisors and investors, as well as those studying the hospitality industry.

Rethinking Sustainability in Facilities and Workplace Management (Paperback): Frans Melissen, Bert Smit, Vitalija Danivska,... Rethinking Sustainability in Facilities and Workplace Management (Paperback)
Frans Melissen, Bert Smit, Vitalija Danivska, Andrew Ngawenja Mzembe
R1,427 Discovery Miles 14 270 Ships in 12 - 17 working days

First textbook in the literature to treat sustainability as a powerful concept to create optimal workplace experiences FM is a growth area and this book pushes the boundaries to teach sustainability in a new way Most other textbooks dedicated to this topic focus on describing specific best practices or case studies, that is simply not enough to take the next step in truly integrating sustainability in the facility management industry. This book seeks to do that.

ManageFirst - Hospitality and Restaurant Management with Online Exam Voucher (Paperback, 2nd edition): National Restaurant... ManageFirst - Hospitality and Restaurant Management with Online Exam Voucher (Paperback, 2nd edition)
National Restaurant Association
R1,764 Discovery Miles 17 640 Ships in 12 - 17 working days

This text focuses on Hospitality Management and Restaurant Management topics. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives. The text and exam are part of the ManageFirst Program (R) from the National Restaurant Association (NRA). This edition is created to teach restaurant and hospitality students the core competencies of the Ten Pillars of Restaurant Management. The Ten Pillars of Restaurant Management is a job task analysis created with the input and validation of the industry that clearly indicates what a restaurant management professional must know in order to effectively and efficiently run a safe and profitable operation. The ManageFirst Program training program is based on a set of competencies defined by the restaurant, hospitality and foodservice industry as those needed for success. This competency-based program features 10 topics each with a textbook, online exam prep for students, instructor resources, a certification exam, certificate, and credential. The online exam prep for students is available with each textbook and includes helpful learning modules on test-taking strategies, practice tests for every chapter, a comprehensive cumulative practice test, and more! This textbook includes an online testing voucher to be used with the online version of the ManageFirst certification exam.

Irish Tourism - Image, Culture and Identity (Paperback): Michael Cronin, Barbara O'Connor Irish Tourism - Image, Culture and Identity (Paperback)
Michael Cronin, Barbara O'Connor
R733 R689 Discovery Miles 6 890 Save R44 (6%) Ships in 12 - 17 working days

For many years Ireland has been a popular tourist destination and tourism has been one of the most significant social, economic and cultural forces in Irish society. Irish Tourism: Image, Culture and Identity engages with major national and international debates on contemporary tourism through cutting-edge research. The book explores the multi-faceted nature of this important phenomenon, drawing on current work in sociology, cultural studies, ethnography, and language studies. For those who theorise about tourism and those who make practical day-to-day decisions on tourism policy, Irish Tourism will provide invaluable insights into historical and contemporary tourist representations, practices and impacts. In addressing issues such as the relationship between the local and the global in tourist settings, the construction of tourist imagery and products, and the development of tourism policy, contributors to Irish Tourism offer an innovative and critical analysis of the impact of global tourism on a small country. This book will be indispensable reading for students and scholars in Tourism Studies and Irish Studies and will also be essential for students of sociology, cultural studies, geography, languages and anthropology.

Events and Urban Regeneration - The Strategic Use of Events to Revitalise Cities (Hardcover): Andrew Smith Events and Urban Regeneration - The Strategic Use of Events to Revitalise Cities (Hardcover)
Andrew Smith
R5,160 Discovery Miles 51 600 Ships in 12 - 17 working days

In recent years, major sporting and cultural events such as the Olympic Games have emerged as significant elements of public policy, particularly in efforts to achieve urban regeneration. As well as opportunities arising from new venues, these events are viewed as a way of stimulating investment, gaining civic engagement and publicizing progress to assist the urban regeneration process more generally. However, the pursuit of regeneration involving events is a practice that is poorly understood, controversial and risky. Events and Urban Regeneration is the first book dedicated to the use of events in regeneration. It explores the relationship between events and regeneration by analyzing a range of cities and a range of sporting and cultural events projects. It considers various theoretical perspectives to provide insight into why major events are important to contemporary cites. It examines the different ways that events can assist regeneration, as well as problems and issues associated with this unconventional form of public policy. It identifies key issues faced by those tasked with using events to assist regeneration and suggests how practices could be improved in the future. The book adopts a multi-disciplinary perspective, drawing together ideas from the geography, urban planning and tourism literatures, as well as from the emerging events and regeneration fields. It illustrates arguments with a range of international case studies placed within and at the end of chapters to show positive outcomes that have been achieved and examples of high profile failures. This timely book is essential reading for students and practitioners who are interested in events, urban planning, urban geography and tourism.

The Olympics: The Basics (Hardcover): Andy Miah, Beatriz Garcia The Olympics: The Basics (Hardcover)
Andy Miah, Beatriz Garcia
R2,763 Discovery Miles 27 630 Ships in 12 - 17 working days

The Olympics: The Basics is an accessible, contemporary introduction to the Olympic movement and Games. Chapters explain how the Olympics transcend sports, engaging us with a range of contemporary philosophical, social, cultural and political matters, including:

  • peace development and diplomacy
  • management and economics
  • corruption, terror and activism
  • the rise of human enhancement
  • ethics and environmentalism.

This book explores the controversy and the legacy of the Olympics, drawing attention to the deeper values of Olympism, as the Olympic movement 's most valuable intellectual property. This engaging, lively, and often challenging book, is essential reading for newcomers to Olympic studies and offers new insights for Olympic scholars.

Social Media in Travel, Tourism and Hospitality - Theory, Practice and Cases (Hardcover, New Ed): Evangelos Christou Social Media in Travel, Tourism and Hospitality - Theory, Practice and Cases (Hardcover, New Ed)
Evangelos Christou; Edited by Marianna Sigala
R4,184 Discovery Miles 41 840 Ships in 12 - 17 working days

Social media is fundamentally changing the way travellers and tourists search, find, read and trust, as well as collaboratively produce information about tourism suppliers and tourism destinations. Presenting cutting-edge theory, research and case studies investigating Web 2.0 applications and tools that transform the role and behaviour of the new generation of travellers, this book also examines the ways in which tourism organisations reengineer and implement their business models and operations, such as new service development, marketing, networking and knowledge management. Written by an international group of researchers widely known for their expertise in the field of the Internet and tourism, chapters include applications and case studies in various travel, tourism and leisure sectors.

Supply Chain Security - How to Support Safety and Reduce Risk In Your Supply Chain Process (Paperback): Andrzej Szymonik,... Supply Chain Security - How to Support Safety and Reduce Risk In Your Supply Chain Process (Paperback)
Andrzej Szymonik, Robert Stanislawski
R1,340 Discovery Miles 13 400 Ships in 12 - 17 working days

Contemporary supply chains operate under the pressure of customer requirements, increasing price competition, sudden increases or decreases in demand, unforeseen obstacles and new threats. The right way to improve the functioning of the flow of material and accompanying information is not only the continuous collection of data but also their collection, analysis, inference and decision-making with the use of decision support systems, expert systems and artificial intelligence. Such procedures make it easier for logisticians not only to forecast processes but also to predict (forecast) and identify potential problems and facilitate the implementation of optimal modern solutions, paying attention to current trends in the supply chain market. An important issue that affects the quality, efficiency and availability (continuity) of the processes implemented within the supply chain is security. This is an area that is not clearly defined. This book uses theoretical and practical knowledge to define security in the supply chain as a state that gives a sense of certainty and guarantees the flow of material goods and services (in accordance with the 7w rule) as well as a smooth flow of information for the planning and management of logistics processes. Tools and instruments used to ensure the security of the supply chain contribute to the protection and survival in times of dangerous situations (threats) and adaptation to new conditions (susceptibility to unplanned situations). When analyzing the needs and structure of the 21st century supply chains, in the context of their security, it is impossible to ignore the problem of their digitization, which enables the determination of optimal routes and the anticipation of possible threats (crisis situations). Automatic data exchange between various departments of the company along the upper and lower part of the supply chain improves the functioning of the warehouse management through, among others, automation, robotization and pro-activity. It also contributes to efficient, good communication and market globalization. Automation also brings new, extremely attractive business models with regard to occupational safety, ergonomics and environmental protection. To meet the needs of creating modern supply chains, the book analyzes and presents current and future solutions that affect security and the continuity of supply chains.

Current Research in Tourism Industry (Hardcover): Lucas Weber Current Research in Tourism Industry (Hardcover)
Lucas Weber
R3,438 R3,020 Discovery Miles 30 200 Save R418 (12%) Ships in 10 - 15 working days
Recreational Tourism - Demands and Impacts (Paperback, 2nd Revised edition): Chris Ryan Recreational Tourism - Demands and Impacts (Paperback, 2nd Revised edition)
Chris Ryan
R830 R574 Discovery Miles 5 740 Save R256 (31%) Ships in 12 - 17 working days

Chris Ryan, as editor of Tourism Management, the author of several books and a researcher with an international reputation, has revisited his book, Recreational Tourism, after a gap of more than ten years. This new edition is an appraisal of that which is still thought to be valid, but with a significant updating in the light of new research. The structure of the book has been slightly changed to better reflect, not only current thinking, but the nature of existing texts and the greater degree of specialisation that now exists in the tourism literature. The book is primarily concerned with the determinants of tourism demand, the implications of that demand, and the problems posed for those who, in whatever capacity, seek to manage tourism at the destination level. After a new chapter that presents a history of tourism where the discerning reader can see that which is old and that which is new, the rest of the book analyses social, economic and psychological determinants of demand and discusses the broad aspects of destination change and the challenges presented to those responsible for managing such change. The book represents a learned introduction to the subject, a review of the developing literature and thinking that can be classified as broadly postpositivistic. In a curious manner it represents a return to the conventional, but within a new awareness of competing interpretations of one of the leading economic drivers of the new millennium.

Recreational Tourism - Demands and Impacts (Hardcover, 2 Rev Ed): Chris Ryan Recreational Tourism - Demands and Impacts (Hardcover, 2 Rev Ed)
Chris Ryan
R2,033 Discovery Miles 20 330 Ships in 12 - 17 working days

Chris Ryan, as editor of Tourism Management, the author of several books and a researcher with an international reputation, has revisited his book, Recreational Tourism, after a gap of more than ten years. This new edition is an appraisal of that which is still thought to be valid, but with a significant updating in the light of new research. The structure of the book has been slightly changed to better reflect, not only current thinking, but the nature of existing texts and the greater degree of specialisation that now exists in the tourism literature. The book is primarily concerned with the determinants of tourism demand, the implications of that demand, and the problems posed for those who, in whatever capacity, seek to manage tourism at the destination level. After a new chapter that presents a history of tourism where the discerning reader can see that which is old and that which is new, the rest of the book analyses social, economic and psychological determinants of demand and discusses the broad aspects of destination change and the challenges presented to those responsible for managing such change. The book represents a learned introduction to the subject, a review of the developing literature and thinking that can be classified as broadly postpositivistic. In a curious manner it represents a return to the conventional, but within a new awareness of competing interpretations of one of the leading economic drivers of the new millennium.

The Routledge Handbook of Tourism Geographies (Hardcover): Julie Wilson The Routledge Handbook of Tourism Geographies (Hardcover)
Julie Wilson
R6,285 Discovery Miles 62 850 Ships in 12 - 17 working days

Geographical analysis of tourism spaces and places is advancing fast. In terms of human geography, the various recent academic turns have led to fresh examination of existing debates and have advanced new theoretical ideas in geography that are more salient than ever for tourism studies. The Routledge Handbook of Tourism Geographies seeks to examine such recent developments by providing a state-of-the-art review of the field, documenting advances in research and evaluating different perspectives, approaches, techniques and contexts.

The Routledge Handbook of Tourism Geographies considers recent disciplinary developments (including post-disciplinarily) in geography in relation to the study of tourism. It also analyses the fledging relationships of the new mobilities Paradigm, critical tourism studies and cultural political economy to tourism spaces and places, as well as acknowledging a spatial turn in poststructuralist social sciences more generally. In addition, it evaluates how postcolonial, feminist, sensory, performative and queer perspectives have diversified research in the tourism geographies field. Spatial analysis, time geography, placemaking and landscape concerns are addressed and issues such as transport, environmental discourses and development are also analysed. Finally, the volume 's contributions highlight key areas for advancing research and map out the dimensions of future trajectories in tourism geographies in different theoretical and thematic contexts.

Written by leading scholars in the tourism geographies field, this text will provide an invaluable resource for all those with an interest in Tourism Geographies, encouraging dialogue across disciplinary boundaries and areas of study.

Tourism, Regional Development and Public Policy (Hardcover): Nese Kumral, A OEzlem OEnder Tourism, Regional Development and Public Policy (Hardcover)
Nese Kumral, A OEzlem OEnder
R3,869 Discovery Miles 38 690 Ships in 12 - 17 working days

The tourism industry, as one of the main drivers of creative economy, gains more importance in growth policies both at national and regional levels. However traditional tourism destinations now face a more competitive environment, for an increased number of possible destinations have emerged. This environment is further deepened by an increase in the number of products and services available to the preferences of visitors. Therefore new tourism policies, unlike traditional strategies, should aim to increase the competitiveness of the local through supporting increased quality of experience and promoting innovation in tourism services. Based on the workshop organized by Regional Studies Association Research Network on "Tourism, Regional Development and Public Policy" in Izmir, Turkey, this book introduces, motivates and examines diversities in the tourism industry from a regional development perspective. The papers in this book cover various case studies from different country experiences. The views expressed in these articles promise to improve our understanding of tourism in a new aspect that goes beyond the mass tourism mentality. This book was originally published as a special issue of European Planning Studies.

Transforming Museums in the Twenty-first Century (Hardcover, 2nd Revised edition): Graham Black Transforming Museums in the Twenty-first Century (Hardcover, 2nd Revised edition)
Graham Black
R3,896 Discovery Miles 38 960 Ships in 12 - 17 working days

In his book, Graham Black argues that museums must transform themselves if they are to remain relevant to 21st century audiences and this root and branch change would be necessary whether or not museums faced a funding crisis. It is the result of the impact of new technologies and the rapid societal developments that we are all a part of, and applies not just to museums but to all arts bodies and to other agents of mass communication.

Through comment, practical examples and truly inspirational case studies, this book allows the reader to build a picture of the transformed 21st century museum in practice. Such a museum is focused on developing its audiences as regular users. It is committed to participation and collaboration. It brings together on-site, online and mobile provision and, through social media, builds meaningful relationships with its users. It is not restricted by its walls or opening hours, but reaches outwards in partnership with its communities and with other agencies, including schools. It is a haven for families learning together. And at its heart lies prolonged user engagement with collections, and the conversations and dialogues that these inspire.

The book is filled to the brim with practical examples. It features:

  • an introduction that focuses on the challenges that face museums in the 21st century
  • an analysis of population trends and their likely impact on museums
  • boxes showing ideas, models and planning suggestions to guide development
  • examples and case studies illustrating practice in both large and small museums
  • an up-to-date bibliography of landmark research, including numerous websites

Sitting alongside Graham Black 's previous book, The Engaging Museum, we now have a clear vision of a museum of the future that engages, stimulates and inspires the publics it serves, and plays an active role in promoting tolerance and understanding within and between communities.

Contemporary Perspectives on China Tourism (Hardcover): Honggen Xiao Contemporary Perspectives on China Tourism (Hardcover)
Honggen Xiao
R2,541 Discovery Miles 25 410 Ships in 12 - 17 working days

Contemporary Perspectives on China Tourism is an innovative and engaging collection which presents unique approaches and critical insights into the policy, development and management practices of tourism and hospitality in modern China. This volume consists of nine independent research reports overarching the consequences of tourism from economic, sociocultural, community, and humanistic perspectives. The book addresses generic issues such as tourism demand, mega events, leisure, tourist experience, cultural representation, community development, and quality of life through tourism, as well as strategies and techniques specific to the tourism and hospitality industries. Contemporary Perspectives on China Tourism draws on methodological traditions of anthropology, business, communication and media studies, geography, linguistics and literature, sociology, and critical tourism studies. Seven of the nine chapters in this book were originally published in a special issue on "Methodological Innovations in China Tourism Research" of the Journal of China Tourism Research.

Global Ecotourism Policies and Case Studies - Perspectives and Constraints (Hardcover): Michael Luck, Torsten Kirstges Global Ecotourism Policies and Case Studies - Perspectives and Constraints (Hardcover)
Michael Luck, Torsten Kirstges
R2,019 Discovery Miles 20 190 Ships in 12 - 17 working days

Tourism is now known as the world's largest industry and a major foreign exchange earner for many countries. With continuously growing tourist numbers, pressure on resources increases, and there is a need to preserve and protect natural, cultural and historic resources. Various more sensitive forms of tourism have emerged and in recognition of the need for this development the United Nations proclaimed 2002 as the International Year of Ecotourism. This book introduces the reader to a number of case studies from different parts of the world and illustrates opportunities and constraints associated with the implementation of the ecotourism concept.

Advanced Theory and Practice in Sport Marketing (Hardcover, 4th edition): Eric C. Schwarz, Jason D. Hunter, Kyle J. Brannigan,... Advanced Theory and Practice in Sport Marketing (Hardcover, 4th edition)
Eric C. Schwarz, Jason D. Hunter, Kyle J. Brannigan, Kevin P. Cattani
R3,863 R3,210 Discovery Miles 32 100 Save R653 (17%) Ships in 9 - 15 working days

The only sport marketing textbook aimed at upper-level and postgraduate courses in sport marketing Sport marketing is a core component of all sport marketing and sport business degree courses New edition covers key emerging issues including analytics and data-driven research, digital marketing communications and technologies, emotional intelligence, social entrepreneurship and post-COVID marketing Features in every chapter to encourage critical thinking and to relate theory to real-world practice, including case studies and insights from sports industry practitioners Full suite of ancillary materials, including a test bank, PowerPoint slides and a curriculum guide

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