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Books > Business & Economics > Industry & industrial studies > Service industries

The Tourism and Leisure Industry - Shaping the Future (Hardcover): Kaye Sung Chon The Tourism and Leisure Industry - Shaping the Future (Hardcover)
Kaye Sung Chon
R2,764 R1,327 Discovery Miles 13 270 Save R1,437 (52%) Ships in 10 - 15 working days

Find out how the ways we live and work are changing the ways in which we play! As populations grow and urbanization increases, social class, income, and ethnicity are influencing where and when people travel. The Tourism and Leisure Industry: Shaping the Future gives you the knowledge and skills you need to keep your business on top of this competitive field. An essential read for all leisure and tourism experts, this book analyzes and explains demographics, global supply and demand, globalization, intercultural behavior, and mobility to help you forecast future consumer needs. This insightful book also predicts new markets and products to help you tailor your business to the tourism and leisure trends of the next generation. The Tourism and Leisure Industry: Shaping the Future evaluates traditional leisure time activities, such as theme parks and sporting events as well as the fastest growing activities, such as leisure-based wellness resorts. Find out what the populations of different countries are expecting from their free time in terms of temporal aspects, benefits, and location. Get up-to-date advice on information technology and see how it will be changing the way you do business. The Tourism and Leisure Industry: Shaping the Future focuses on a variety of factors impacting tourism today, including: changes in social values intercultural technology races changed economic market conditions changing lifestyle trends population growth networked economies the growing market for senior travelers The Tourism and Leisure Industry: Shaping the Future is your contemporary guide to the next steps in the evolution of tourism and leisure. Filled with tables and figures to help you organize and understand the information it presents, this book is easy to read yet suitable for any expert in the leisure field. With case studies, research reports, and extensive bibliographies, it is a vital resource for destination managers, consultants, and teachers alike.

Wine, Food, and Tourism Marketing (Hardcover): C. Michael Hall Wine, Food, and Tourism Marketing (Hardcover)
C. Michael Hall
R4,492 Discovery Miles 44 920 Ships in 10 - 15 working days

Get the advantage you need to compete in the worldwide food and wine tourism marketplace! Wine, Food, and Tourism Marketing is an overview of contemporary practices and trends in food and wine tourism marketing. International in scope, the book draws on studies from Canada, England, France, New Zealand, South Africa, and Scotland for analyses of contemporary practices and trends that help you develop, implement, and maintain strategic competitive advantages. The book looks at case studies of business operations, seasonality, destination image, and the development of business networks. Equally valuable as a professional resource for practitioners and as a textbook for upper-level and graduate students in tourism, hospitality, and wine and food studies, Wine, Food, and Tourism Marketing examines the importance of food and wine tourism to rural regional development. The book presents destination management planning and marketing initiatives for specific markets that can be easily adapted and applied to a wider range of wine tourism settings. Tourism marketing researchers and academics address vital issues such as the importance of collective marketing strategies, viticulture, design factors for online tourism information, and the use of food images in promotional material and positioning strategies. The book includes: a 2001 research study on French public sector management of wine tourism an examination of the cider industry in Somerset, England a look at the implications of non resident tourist markets on British Columbia's emerging wine tourism industry an analysis of the types of food images used in French regional tourism brochures a national study of seasonality issues on wine tourism in New Zealand a look at post-apartheid tourism trends on South Africa's Western Cape a survey of eight wineries on the Niagara Falls wine route with implications for marketing strategies a study of the use of local and regional food for destination marketing of South Africa a look at how food-related tourism in the United Kingdom is being promoted using the World Wide Web Wine, Food, and Tourism Marketing is an essential read for practitioners and educators involved in tourism and hospitality, marketing, food and wine studies, and rural regional development.

Safety and Security in Tourism - Relationships, Management, and Marketing (Hardcover, Revised): C. Michael Hall, Dallen J.... Safety and Security in Tourism - Relationships, Management, and Marketing (Hardcover, Revised)
C. Michael Hall, Dallen J. Timothy, David Timothy Duval
R6,772 Discovery Miles 67 720 Ships in 10 - 15 working days

How will the travel and tourism industry respond to the terrorist attacks on America?The recent terrorist attacks in the United States and their repercussions for the travel and leisure industries have focused more attention on tourism safety and security issues than ever before. The impact on tourism destinations and businesses, as well as on traveler behavior, will be significant. Recent events require further analysis not only of how travel safety may be improved but also how security issues may be seen in terms of tourism marketing and management so that the industry is able to better respond to such challenges.In this, an era of turbulent global relationships, the need for destination marketing organizations to demonstrate that they are safe for tourists has become increasingly important. Negative publicity, often unrelated to on-the-ground reality, may also serve to affect tourist perceptions.Safety and Security in Tourism: Relationships, Management, and Marketing examines: the effects of the September 11, 2001 attacks on the tourism industry and how the industry is responding the importance of safety as a factor in destination or activity choice case studies of destination and business responses to past political instability and/or attacks against tourists safety, security and destination image the role of the media in influencing consumer perceptions of travel safety consumer awareness of travel advisories and their influence on behavior the role of insurance in the travel industry consumer awareness and acceptance of security measures in travel and tourism safety and security as a component in destination marketing crisis and risk management in the tourism industry cross-border security and visa controls and their implications for tourism safety and security measures for tourists in different sectors and in airportsTourism has often been cited as a force for peace, yet tourism is typically one of the first industrial casualties of war and political unrest. This book examines tourism safety and security issues to give you a better knowledge base from which to respond to future events.

Wine, Food, and Tourism Marketing (Paperback): C. Michael Hall Wine, Food, and Tourism Marketing (Paperback)
C. Michael Hall
R1,796 Discovery Miles 17 960 Ships in 10 - 15 working days

Get the advantage you need to compete in the worldwide food and wine tourism marketplace! Wine, Food, and Tourism Marketing is an overview of contemporary practices and trends in food and wine tourism marketing. International in scope, the book draws on studies from Canada, England, France, New Zealand, South Africa, and Scotland for analyses of contemporary practices and trends that help you develop, implement, and maintain strategic competitive advantages. The book looks at case studies of business operations, seasonality, destination image, and the development of business networks. Equally valuable as a professional resource for practitioners and as a textbook for upper-level and graduate students in tourism, hospitality, and wine and food studies, Wine, Food, and Tourism Marketing examines the importance of food and wine tourism to rural regional development. The book presents destination management planning and marketing initiatives for specific markets that can be easily adapted and applied to a wider range of wine tourism settings. Tourism marketing researchers and academics address vital issues such as the importance of collective marketing strategies, viticulture, design factors for online tourism information, and the use of food images in promotional material and positioning strategies. The book includes: a 2001 research study on French public sector management of wine tourism an examination of the cider industry in Somerset, England a look at the implications of non resident tourist markets on British Columbia's emerging wine tourism industry an analysis of the types of food images used in French regional tourism brochures a national study of seasonality issues on wine tourism in New Zealand a look at post-apartheid tourism trends on South Africa's Western Cape a survey of eight wineries on the Niagara Falls wine route with implications for marketing strategies a study of the use of local and regional food for destination marketing of South Africa a look at how food-related tourism in the United Kingdom is being promoted using the World Wide Web Wine, Food, and Tourism Marketing is an essential read for practitioners and educators involved in tourism and hospitality, marketing, food and wine studies, and rural regional development.

Small Firms in Tourism (Hardcover, New): Rhodri Thomas Small Firms in Tourism (Hardcover, New)
Rhodri Thomas
R4,510 Discovery Miles 45 100 Ships in 10 - 15 working days

This book provides a varied collection of recent research relating to small businesses in tourism. In doing so it reflects the eclecticism of interest and method associated with this under-researched and under-theorised area of investigation. Topics range from the potential contribution of small firms to achieving social or economic goals to understanding more about business performance and growth. As is common in tourism research, disciplinary boundaries are routinely transgressed in the interests of gaining greater illumination. Insights from a variety of countries are offered, sometimes as a result of trans-national collaboration initiated specifically for this book.

Funeral Guest Book (Hardcover) - Memory book, comments book, condolence book for funeral, remembrance, celebration of life, in... Funeral Guest Book (Hardcover) - Memory book, comments book, condolence book for funeral, remembrance, celebration of life, in loving memory funeral guest book, memorial guest book, memorial service guest book (Hardcover)
Lulu and Bell
R622 Discovery Miles 6 220 Ships in 10 - 15 working days
Sport and Adventure Tourism (Hardcover): Simon Hudson Sport and Adventure Tourism (Hardcover)
Simon Hudson
R5,360 Discovery Miles 53 600 Ships in 10 - 15 working days

Discover the secrets to success in sport-related tourism and adventure travel This essential handbook of sport-related travel provides an in-depth look at an international industry growing by leaps and bounds. Sport and Adventure Tourism serves as a unique reference resource for sports and tourism professionals, educators and students, presenting an invaluable overview of a niche market that's rapidly outgrowing its niche. Covering every aspect of sport tourism from historical, economic, and sport-specific starting points, the book features thoughtful and incisive commentary from the foremost experts in the field. Presented in a concise, easy-to-read format, Sport and Adventure Tourism provides an unrivaled orientation to all facets of sport-related tourism and leisure management. Sports travel (both participatory and spectatorial) and adventure tourism are examined in terms of size and growth of the market, marketing and management strategies, and future prospects. The book includes international, up-to-date case studies, links to relevant Websites and an extensive roster of references. Sport and Adventure Tourism examines all aspects of sport-related tourism, including: planning, developing, and marketing an event skiing and snowboarding boating, sailing, and fishing the "phenomenon" of golf tourism mountain-based adventure tourism the growing spa industry virtual sports tourism-an alternative to travel This one-of-a-kind primer presents an informative study of sports, leisure, and adventure travel, covering everything from golf tourism to heli-skiing to sports event and spa tourism. A handbook for professionals, a textbook for academics, and a highly readable introduction for anyone interested in sport-related travel, Sport and Adventure Tourism is an essential guide for anyone who takes a not-so-leisurely approach to leisure time.

Tourism - Critical Concepts in the Social Sciences (Hardcover, Major Work): Stephen Williams Tourism - Critical Concepts in the Social Sciences (Hardcover, Major Work)
Stephen Williams
R31,631 Discovery Miles 316 310 Ships in 10 - 15 working days

Examining exactly what social scientists mean by the term tourism, and what it means to be a tourist, this collection charts the sociological changes that have occurred in tourism, as well as the shift from the upper-class a ~grand toursa (TM) of the late nineteenth-century to the mass tourism of the present day.

With an astonishing breadth and range of content, these fascinating volumes assess the economic impacts of tourism on local economies, the environmental considerations to take into account, and whether the huge growth in tourism is sustainable in a post-September 11th world.

Tourism: Critical Concepts in the Social Sciences is an accessible and comprehensive resource that is invaluable for academics and scholars researching tourism, globalization and human geography.

Culinary Taste - Consumer Behaviour in the International Restaurant Sector (Paperback): Prue Leith, Donald Sloan Culinary Taste - Consumer Behaviour in the International Restaurant Sector (Paperback)
Prue Leith, Donald Sloan
R1,543 Discovery Miles 15 430 Ships in 10 - 15 working days

Culinary Taste: Consumer Behaviour in the International Restaurant Sector looks at the factors that influence our culinary tastes and dining behaviour, illustrating how they can translate into successful business in industry.
With a foreword from Prue Leith, restaurateur, author, teacher, and prolific cookery writer and novelist, and a list of well-known and respected international contributors from the UK, France, Australia and Hong Kong, this text discusses the issues involved from a multitude of angles.
* Provides wide-ranging insight into the nature of culinary taste as expressed in commercial restaurant settings
* Evaluates the influence on culinary taste of a variety of factors such as: social class, gender, health awareness, marketing and geography
* Considers the importance of understanding these issues for business management and for success in the hospitality industry today

Soccer, Women, Sexual Liberation - Kicking off a New Era (Hardcover, annotated edition): Fan Hong, J.A. Mangan Soccer, Women, Sexual Liberation - Kicking off a New Era (Hardcover, annotated edition)
Fan Hong, J.A. Mangan
R4,926 Discovery Miles 49 260 Ships in 10 - 15 working days

Women's soccer is one of the world's fastest-growing sports but has been subjected to little academic scrutiny. This collection considers women's football in a global context and analyses its progress, and the challenges and problems it has faced. It shows how women's football has made a significant contribution to the emancipation of women's football in many countries. It also traces the evolution of women's football in face of resistance, rejection and prejudice and describes women footballer's struggle for equal rights in a male dominated football world.
Published to coincide with the Women's World Cup in the USA, which begins in September 2003 in Atlanta, this is the first in-depth global study of women's football in 15 countries across the world.

Tourism Public Policy, and the Strategic Management of Failure (Hardcover): William Revill Kerr Tourism Public Policy, and the Strategic Management of Failure (Hardcover)
William Revill Kerr
R2,459 R1,235 Discovery Miles 12 350 Save R1,224 (50%) Ships in 10 - 15 working days

This book is concerned with the development of tourism and tourism public policy, and the strategic management of failure of tourism to realize its commercial potential. The particular salience of this research lies in the fact that it has been conducted during conceivably the most interesting (politically) and volatile (globally) period for the world's tourism industry. Increasing competition, economic, and environmental issues combined with the continued threat of terrorism, and instability in the middle-east, necessitated governments assessing and redefining their tourism public policies. How they approached this in the late nineties and new Millennium is reflected in the first part of the book. The second part focuses on Scotland whose tourism public policy issues in the late nineties were focused, concentrated, and mutated by globalization, political devolution, and the restoration of the Scottish Parliament in 1999. In consequence tourism and economic development powers were devolved to Edinburgh from Westminster. However, other powers such as fiscal and employment policies which impacted greatly on tourism were reserved to Westminster, a complex situation which the book has also set out to explain, as it does the Scottish Parliament's inability to influence such powers. During the lifetime of the first parliament in almost three hundred years, Scottish tourism was confronted by significant challenges e.g., the foot and mouth epidemic, the terrorist atrocities in the USA, Indonesia, and Kenya, the combination of which for a short but crucial period virtually decimated North American tourism trade to Europe, and of course recession. More recently there has been the massive downturn in the stock market which has impacted negatively on consumer confidence, SARS and war in Iraq. All of this is important because no such integrated contemporary account of tourism public policy exists. Nor does any similar account exist of the impac

Tourism Forecasting and Marketing (Hardcover): Kevin Wong, Haiyan Song Tourism Forecasting and Marketing (Hardcover)
Kevin Wong, Haiyan Song
R5,476 Discovery Miles 54 760 Ships in 10 - 15 working days

Stay up to date with the most effective practices in tourism demand forecasting!
Tourism Forecasting and Marketing presents vital, up-to-date research on the latest practice and applications of tourism demand modeling and forecasting. The book addresses both econometric and time series approaches to forecasting, focusing on the concepts, model specification, data analysis, and methodologies used in day-to-day tourism planning. An international panel of practitioners and academics call on a diverse range of empirical research findings to discuss commonly used theoretical frameworks for forecasting and future directions tourism demand is likely to take.
Tourism Forecasting and Marketing presents research findings from the United States, the United Kingdom, Asia, and Australia that are invaluable for guiding government and private sector tourism investment and development decisions. The book addresses traditional versus modern forecasting techniques; evaluations of current and past forecasting methods; modeling and forecasting destination choice; and the impact of forecasting and marketing on tourism demand. Topics include: using time series models to forecast inbound tourism demand for China and Greece determining the economic factors that influence tourism demand in Hong Kong, Indonesia, and Malaysia examining domestic travel expenditures in South Korea developing a model to forecast ski tourism using the Palmore cohort analysis for tourism forecasting and much more! Tourism Forecasting and Marketing is an important textbook for educators and students working in tourism policy planning and management, and tourism marketing. The book is equally effective as a reference fortravel and tourism researchers, and for professionals dealing with tourism demand analysis and forecasting.

Food Tourism Around The World - Development, Management and Markets (Paperback): C. Michael Hall, Liz Sharples, Richard... Food Tourism Around The World - Development, Management and Markets (Paperback)
C. Michael Hall, Liz Sharples, Richard Mitchell, Niki Macionis, Brock Cambourne
R1,820 Discovery Miles 18 200 Ships in 10 - 15 working days

Food and wine are vital components of the tourism experience. They are increasingly being cited as prime travel motivators in their own right. The international case studies in this volume address the issues surrounding food tourism at a global level. Food and wine are vital components of the tourism experience, and are increasingly being seen as prime travel motivators in their own right. 'Food Tourism Around the World' offers a unique insight into this phenomenon, looking at the interrelationship between food, the tourism product and the tourist experience. Using international case studies and examples from Europe, North America, Australasia and Singapore, 'Food Tourism Around the World' discusses the development, range and repurcussions of the food tourism phenomenon. The multi-national contributor team analyses such issues as: * the food tourism product * food tourism and consumer behaviour * cookery schools - educational vacations * food as an attraction in destination marketing Ideal for both students and practioners, the book represents the most comprehensive and wide-ranging treatment yet of this recent development in tourism. * International case studies and examples * Comprehensive and systematic treatment of a comparatively new field. * Interlinking of theory and practice makes this useful for both students and industry players.

Marketplace Masters - How Professional Service Firms Compete to Win (Hardcover): Suzanne Lowe Marketplace Masters - How Professional Service Firms Compete to Win (Hardcover)
Suzanne Lowe
R1,477 Discovery Miles 14 770 Ships in 10 - 15 working days

In today's knowledge-based economy, service professionals, such as consultants, lawyers, accountants, architects, advertising agencies, IT specialists, and financial advisors, face a dazzling array of opportunities and challenges. In order to compete effectively, they need a disciplined approach for detecting market shifts, harnessing their competitive advantages, and developing service offerings that will attract the most profitable clients. Drawing from a five-year study covering thousands of firms, Suzanne Lowe presents the three building blocks of a market-driven infrastructure--looking out, digging deeper, and embedding innovation--and identifies eleven core skills that any service firm can apply to master the marketplace and achieve lasting competitive success. Integrating insights from the fields of marketing, service management, planning, and entrepreneurship, and showcasing the successful strategies of such firms as Towers Perrin, DDB Worldwide, and Egon Zehnder International, Lowe shows service professionals how to gather intelligence about their clients, competitors, and marketplace; promote a market-driven culture throughout the organization; and engage in continuous research and development to introduce new services. Mastering these skills will enable readers to be better prepared to face changes in the market, and make decisive, informed decisions about opportunities that will prove right in the long term.

Food Products (Hardcover): Saul Blumenthal Food Products (Hardcover)
Saul Blumenthal
R3,897 Discovery Miles 38 970 Ships in 18 - 22 working days

CONTENTS - FOREWORD I BASIC FOOD INGREDIENTS - II MILK AND MILK PRODUCTS - III CONFECTIONARY, COCOA, COFFEE AND TEA - IV DESSERT POWDERS AND PUDDINGS - V SAUCES, DRESSINGS AND PICKLES - VI FISH, FRIED FOODS, HEALTH FOOD, NUTS, BREAD, SOY PRODUCTS, BAKIKG POWDER - VII PIE FILLINGS AND PIES - VlII COOKIES, DOUGHNUTS AND CAKES - IX FLAVORS, SYRUPS AND BEVERAGES - X FRUITS AND VEGETABLES - XI CANNED GOODS - XII JELLIES AND PRESERVES - XIII PLANT SANITATION AND SANITARY FOOD CONTROL - XIV COMPOSITION OF FOODS AND PREVENTION OF CAKING - XV PRESERVATION OF FOODS BY DEHYDRATION AND FREEZING - WEIGHTS AND MEASURES - CHEMICAL GLOSSARY - ABBREVIATIONS - BIBLIOGRAPHY - INDEX - FOREWORD - This book is written for everybody interested in the preparation of food from the manufacturing plant executive, the food chemist, and the food salesman, right down to the housewife. The author's knowledge of the subject is based on scientific training and many years of practical, first-hand experience in the manufacture of foods. In addition to compiling the results of his own experience, he has included methods developed and used by other specialists in the field. Whether the food manufacturer has an old, well-established business or is just starting up a small plant, it is hoped that this book will be an essential part of his equipment. To the established manufacturer, it presents the latest developments and the newest scientific methods in the field of food production. To the beginner, it offers the fundamentals on materials and methods, without which he cannot hope to be successfuL Although the production of good, nutritious food is still an art, as it has always been, in this age of rapid scientific development and ever-increasing knowledge, it is fast becoming an exact science. The food manufacturer must plan wisely and prepare his products scientifically and with understanding. This book presents the manufacture of food as a series of operations governed by well-defined physical, chemical, and bacteriological principles which must be understood and carefully followed for good results. Here are scientific, factory-tested formulas for making hundreds of commercial food products in the canning, flavoring, beverage, confectionery, bakery, condiment, dairy, meat, fish, and allied industries. The sections on plant sanitation and food handling present the latest scientific methods of hygienic control in the food industry. The most modern developments in the fields of dehydration and freezing of fruits and vegetables are completely discussed in a comprehensive chapter on the subject.

Rethinking Sustainability in Facilities and Workplace Management (Paperback): Frans Melissen, Bert Smit, Vitalija Danivska,... Rethinking Sustainability in Facilities and Workplace Management (Paperback)
Frans Melissen, Bert Smit, Vitalija Danivska, Andrew Ngawenja Mzembe
R1,568 Discovery Miles 15 680 Ships in 9 - 17 working days

First textbook in the literature to treat sustainability as a powerful concept to create optimal workplace experiences FM is a growth area and this book pushes the boundaries to teach sustainability in a new way Most other textbooks dedicated to this topic focus on describing specific best practices or case studies, that is simply not enough to take the next step in truly integrating sustainability in the facility management industry. This book seeks to do that.

Managing A Network Vulnerability Assessment (Paperback, illustrated edition): Thomas R. Peltier, Justin Peltier, John A Blackley Managing A Network Vulnerability Assessment (Paperback, illustrated edition)
Thomas R. Peltier, Justin Peltier, John A Blackley
R2,607 Discovery Miles 26 070 Ships in 10 - 15 working days

The instant access that hackers have to the latest tools and techniques demands that companies become more aggressive in defending the security of their networks. Conducting a network vulnerability assessment, a self-induced hack attack, identifies the network components and faults in policies, and procedures that expose a company to the damage caused by malicious network intruders.

Managing a Network Vulnerability Assessment provides a formal framework for finding and eliminating network security threats, ensuring that no vulnerabilities are overlooked. This thorough overview focuses on the steps necessary to successfully manage an assessment, including the development of a scope statement, the understanding and proper use of assessment methodology, the creation of an expert assessment team, and the production of a valuable response report. The book also details what commercial, freeware, and shareware tools are available, how they work, and how to use them.

By following the procedures outlined in this guide, a company can pinpoint what individual parts of their network need to be hardened, and avoid expensive and unnecessary purchases.

Tourism Marketing for Developing Countries - Battling Stereotypes and Crises in Asia, Africa and the Middle East (Hardcover,... Tourism Marketing for Developing Countries - Battling Stereotypes and Crises in Asia, Africa and the Middle East (Hardcover, 1st ed. 2015)
Eli Avraham, Eran Ketter
R3,093 Discovery Miles 30 930 Ships in 18 - 22 working days

Tourism Marketing for Developing Countries examines media strategies used by destinations in Asia, the Middle East and Africa to battle stereotypes, negative images and crises in order to attract tourists .

Restoring Tourism Destinations in Crisis - A strategic marketing approach (Paperback): David Beirman Restoring Tourism Destinations in Crisis - A strategic marketing approach (Paperback)
David Beirman
R1,102 Discovery Miles 11 020 Ships in 10 - 15 working days

This is an outstanding book. It offers a comprehensive range of in-depth case studies that looks at past tourism crisis and analyzes the responses made. A must-read book for those in the industry, related associations and the various levels of government as they consider how to pro-actively deal with the potential for future crisis related to tourism.Perry Hobson, Head, School of Tourism and Hospitaliy Management, Southern Cross University and Editor-in-Chief Journal of Vacation Marketing.Tourism everywhere is vulnerable to changes in public perception. When news about an earthquake, a violent conflict or a contagious disease in a distant location hits the television, tourists cancel holidays.The September 11, 2001 terrorist attack against the USA impacted on airlines and tourist destinations worldwide, as did subsequent attacks on tourists. These events highlight the importance of destination crisis management for the global tourism industry. Experienced tourism marketer and trainer, David Beirman, has created a guide to crisis management for tourism operators and offices. He argues that managing public perception is critical to the recovery of a destination after a crisis, and that much depends on providing clear, frequently updated and accurate information. He provides detailed case studies of different types of crises from around the world, with analyses of the strengths and weaknesses of the approach taken by tourism managers.This is an invaluable reference for tourism managers anywhere in the world, and a useful resource for tourism students.

Women, Sport and Society in Modern China - Holding up More than Half the Sky (Paperback): Dong Jinxia Women, Sport and Society in Modern China - Holding up More than Half the Sky (Paperback)
Dong Jinxia
R1,684 Discovery Miles 16 840 Ships in 10 - 15 working days

Women hold up half the sky and Women can do what men can do are not just popular slogans peddled by Chairman Mao, but recent actualities of China's elite sport. In every Olympics since 1988 women have increased their representation over men. Their extraordinary performances have thrust Chinese women into the global limelight and sparked considerable interest, not to mention controversy, with accusations of drug violations, and yet there remains a paucity of analytical literature on Chinese elite women's sport not only in China but throughout the world.

Service Design and Delivery (Hardcover, 2011 ed.): Mairi Macintyre, Glenn Parry, Jannis Angelis Service Design and Delivery (Hardcover, 2011 ed.)
Mairi Macintyre, Glenn Parry, Jannis Angelis
R2,653 Discovery Miles 26 530 Ships in 18 - 22 working days

"Service Design and Delivery" provides a comprehensive overview of the increasingly important role played by the service industry. Focusing on the development of different processes employed by service organizations, the book emphasizes management of service in relation to products. It not only explores the complexity of this relationship, but also introduces strategies used in the design and management of service across various sectors, highlighting where tools, techniques and processes applicable to one sector may prove useful in another. The implementation methods introduced in the book also illustrate how and why companies can transform themselves into service organizations.

While the book is primarily intended as a text for advanced-level courses in service design and delivery, it also contains theoretical and practical knowledge beneficial to both practitioners in the service sector and those in manufacturing contemplating moving towards service delivery.

Tourism in China (Paperback, New Ed): Kaye Sung Chon, Zhang Guangrui, Alan A. Lew, John Ap, Lawrence Yu Tourism in China (Paperback, New Ed)
Kaye Sung Chon, Zhang Guangrui, Alan A. Lew, John Ap, Lawrence Yu
R1,362 R937 Discovery Miles 9 370 Save R425 (31%) Ships in 10 - 15 working days

Examine China's impact on the world tourism market! Tourism in China is a comprehensive study of tourism and the travel industry in China--past, present, and future. Since joining many of its Asia-Pacific neighbors in identifying tourism as a vehicle for socioeconomic growth and poverty alleviation, China has become the leader in the Asian travel industry, surpassing all forecasts with high and constant growth in international and domestic tourism activity. In fact, the World Trade Organization predicts that by 2020, China will become the world's leading tourism destination, receiving 145 million visitors. This timely book examines the diverse opportunities and challenges the country's tourism industry faces in meeting those projections. A unique, interdisciplinary guide that appeals to practitioners and academics, Tourism in China has been called "probably the most in-depth analysis of China's tourism industry" by the World Trade Organization's Dr. Harsh Varma. The book presents a collection of articles--scholarly in nature, comprehensive in scope--that serves as a significant (and much-needed) reference on Chinese tourism, though not including minority or border tourism, or the Hong Kong or Taiwan markets. The industry's historical development, its impact on the Chinese economy and ecology, and its current and future markets are examined extensively. Tourism in China also examines: the impressions of Western travelers in China during the 19th century the tourism boom and its development since 1978 the development of ecotourism in China's nature reserves the effect of the tourism boom on the hotel industry the development of theme parks in China. With two-thirds of China's provincial governments committed to making tourism one of their pillar industries, it is essential that tourism professionals, academics, and students around the world have a thorough understanding of this leader in current and future world travel. Tourism in China provides a detailed look at how the country's tourism industry was built and how it will continue to expand. Helpful tables and figures, as well as a glossary of relevant terms, make the information easy to access and understand.

Funeral Guest Book, In Loving Memory, Memorial Guest Book, Condolence Book, Remembrance Book for Funerals or Wake, Memorial... Funeral Guest Book, In Loving Memory, Memorial Guest Book, Condolence Book, Remembrance Book for Funerals or Wake, Memorial Service Guest Book - HARDCOVER, gloss finish. (Hardcover)
Angelis Publications
R537 R501 Discovery Miles 5 010 Save R36 (7%) Ships in 18 - 22 working days
Development of Backward Areas through Tourism - A Case Study of Anantapur and Kurnool Districts In Rayalaseema Region of A.P... Development of Backward Areas through Tourism - A Case Study of Anantapur and Kurnool Districts In Rayalaseema Region of A.P (Hardcover)
K Rajasekhar
R1,486 Discovery Miles 14 860 Ships in 18 - 22 working days
The Political Economy of Japanese Financial Markets - Myths versus Realities (Hardcover): R. Beason, J James The Political Economy of Japanese Financial Markets - Myths versus Realities (Hardcover)
R. Beason, J James
R4,031 Discovery Miles 40 310 Ships in 18 - 22 working days

The authors examine various aspects of Japanese financial markets. This analysis is interspersed with the relevant institutional/historical background on Japanese financial markets necessary for the non-specialist. Principal chapters include: an institutional overview, a chapter on comparative cost of capital (both internationally and among Japanese firms); causes and implications of the high degree of financial intermediation in Japan and an invaluable analysis of the most recent trends in the Japanese/Asian financial markets.

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