Confusing, inadequate instructions for setting up and using consumer products are not only unhelpful, but potentially dangerous. They may contain wrong information, poor warnings, and no pictures or illustrations. Standards are either non-existent or little known, even though the U.S. government has developed and tested standards for the past thirty years. This book presents a set of guidelines written by The Human Factors and Ergonomics Society that have been tested by human factor specialists. This expert advice is applicable to writing assembly procedures, operational procedures, and user, shop, and repair manuals.

From choosing a supervisor and topic to staying motivated, completing a research thesis is not an easy matter. Each stage represents a different challenge and many students struggle through without identifying the skills needed to make the most of their time.

This wonderful resource for all doctoral and masters level students, explores the challenges and complexities of successfully engaging in the research process and thesis writing. Chapters include:

• choosing and working with a supervisor
• developing a research proposal
• motivating yourself
• choosing the right research method
• responding to criticism
• advice from the examiners
• preparing work for publication.

This clear and practical guide, ideal for all doctoral and masters level students, takes readers from the very early stages of the process through to the final phase of examination and publication, using vignette examples to highlight key issues.

Several recent developments in the history of the Association of Teachers of Technical Writing (ATTW) and "Technical Communication Quarterly (TCQ)" led to this special issue on the state of technical communication in its academic context. This issue focuses on the work of the association as it helps to guide the evolution of the field, including a description of its members, reflections on the journal and its history, assessment of student learning, research in the field, and the academic job market. The articles are written by members of the Executive Committee and their collaborators or by others who have been identified as leaders in a particular subject area. The ATTW Executive Committee has taken the opportunity that change offers for some self-study and reflection on the field and the role of academics in it. This reflection will help both leaders of the association and academics in general to develop a vision and plan for the future.

This book offers a much needed alternative to the more traditional texts used to teach writing instruction. Grounded in history, the book clarifies changing theoretical and practical approaches to teaching writing and critically assessing each approach in relation to the social and political movements of the day, both within and beyond the university. The author takes us inside the real world of writing instruction; not only from the viewpoint of the instructor, but as seen through the eyes of students struggling to make sense of the expectations of writing class. Mitchell emphasizes that 'writing' entails far more than putting words to paper, and delves into contextually variable culturally defined expectations, that include multiple linguistic forms-both oral and written-highlighting the complexity of writing(s), while engaging the reader in lively academic debates about language and society.

This book offers a much needed alternative to the more traditional texts used to teach writing instruction. Grounded in history, the book clarifies changing theoretical and practical approaches to teaching writing and critically assessing each approach in relation to the social and political movements of the day, both within and beyond the university. The author takes us inside the real world of writing instruction; not only from the viewpoint of the instructor, but as seen through the eyes of students struggling to make sense of the expectations of writing class. Mitchell emphasizes that 'writing' entails far more than putting words to paper, and delves into contextually variable culturally defined expectations, that include multiple linguistic forms-both oral and written-highlighting the complexity of writing(s), while engaging the reader in lively academic debates about language and society.

How are migrants referred to in the media? What roles do they play and when are they quoted in news reports on immigration? Whose views are implicitly reinforced? Have these changed similarly in different European newspapers in recent years? Media and Migrants systematically addresses such questions by exploring the representation of immigration in two relatively new reception countries, Spain and Ireland, over the past decade. It focuses on the discourses (re)produced in four newspapers (El Pais, ABC, The Irish Times and the Irish Independent) in 1990, 1996 and 1999-2000. Both quantitative and qualitative methods are combined within a Critical Discourse Analysis framework, mainly bases on discourse-historical and socio-cognitive approaches. The analysis of descriptive and content categories is followed by the scrutiny of strategies of reference, predication, intertextuality and argumentation. The results illustrate an ongoing convergence of perceptions and discourses on ethnic alterity in Europe, as collective 'self' and 'other' are being redefined in the context of supranational integration and increasing migration worldwide.

Positive psychology is the scientific study of how human beings prosper and thrive. This is the first book in SLA dedicated to theories in positive psychology and their implications for language teaching, learning and communication. Chapters examine the characteristics of individuals, contexts and relationships that facilitate learning: positive emotional states such as love, enjoyment and flow, and character traits such as empathy, hardiness and perseverance. The contributors present several innovative teaching ideas to bring out these characteristics among learners. The collection thus blends new teaching techniques with cutting-edge theory and empirical research undertaken using qualitative, quantitative and mixed-methods approaches. It will be of interest to SLA researchers, graduate students, trainee and experienced teachers who wish to learn more about language learning psychology, individual differences, learner characteristics and new classroom practices.

Effective Learning and Teaching of Writing is a handbook on research on the effective teaching and learning of writing. It is a reference for researchers and educators in the domain of written composition in education. Effective Learning and Teaching of Writing covers all age ranges and school settings and it deals with various aspects of writing and text types. Research methodology varies from experimental studies to reflective classroom practitioners' research.

This new volume in the series Studies in Writing brings together researchers from all kinds of disciplines involved in writing research and countries in their endeavour to improve the teaching of written composition. It is the result of co-operation of researchers all over the world and shows that in spite of the differences in educational regions over the world, research in writing shares similar problems, and tries to find answers, and generate new questions. The body of knowledge in this volume will inspire researchers and teachers to improve research and practice.

Should today's society be termed an « information or a « network society? This book provides an alternative choice--the hypercomplex society, which is a critical, complex-theoretical understanding of society whose growing level of social complexity represents the basic challenge of our current society. This original understanding of society is presented through a historical analysis of the emergence of the current state of hypercomplexity and polycentrism. The functioning of communication, mass media, and the public sphere in the hypercomplex society is also analyzed and the Internet is characterized as a communication infrastructure particularly shaped by the hypercomplex society. The book concludes with a cultural self-observation of the hypercomplex society.

This new volume is the first to focus entirely on automated essay scoring and evaluation. It is intended to provide a comprehensive overview of the evolution and state-of-the-art of automated essay scoring and evaluation technology across several disciplines, including education, testing and measurement, cognitive science, computer science, and computational linguistics.
The development of this technology has led to many questions and concerns. "Automated Essay Scoring" attempts to address some of these questions including:
*How can automated scoring and evaluation supplement classroom instruction?
*How does the technology actually work?
*Can it improve students' writing?
*How reliable is the technology?
*How can these computing methods be used to develop evaluation tools?
*What are the state-of the-art essay evaluation technologies and automated scoring systems?
Divided into four parts, the first part reviews the teaching of writing and how computers can contribute to it. Part II analyzes actual automated essay scorers including "e-raterTM, Intellimetric," and the " Intelligent Essay Assessor." The third part analyzes related psychometric issues, and the final part reviews innovations in the field.
This book is ideal for researchers and advanced students interested in automated essay scoring from the fields of testing and measurement, education, cognitive science, language, and computational linguistics.

The crash of an Amtrak train near Baltimore, the collapse of the Hyatt hotel in Kansas City, the incident at Three Mile Island, and other large-scale technological disasters have provided powerful examples of the ways that communication practices influence the events and decisions that precipitate a disaster. These examples have raised ethical questions about the responsibility of writers within agencies, epistemological questions about the nature of representation in science, and rhetorical questions about the nature of expertise and experience as grounds for judgments about risk.
In "The Rhetoric of Risk: Technical Documentation in Hazardous Environments, " author Beverly Sauer examines how the dynamic uncertainty of the material environment affects communication in large regulatory industries. Sauer's analysis focuses specifically on mine safety, which provides a rich technical and historical context where problems of rhetorical agency, narrative, and the negotiation of meaning have visible and tragic outcomes. But the questions Sauer asks have larger implication for risk and safety: How does writing function in large regulatory industries? What can we learn from experience? Why is this experience so difficult to capture in writing? What information is lost when agencies rely on written documentation alone? Given the uncertainties, how can we work to improve communication in hazardous and uncertain environments?
By exploring how individuals make sense of the material, technical, and institutional indeterminancies of their work in speech and gesture, "The Rhetoric of Risk" helps communicators rethink their frequently unquestioned assumptions about workplace discourse and the role of writers in hazardous worksites. It is intended for scholars and students in technical writing and communication, rhetoric, risk analysis and risk communication, as well as a wide range of engineering and technical fields concerned with risk, safety, and uncertainty.

What do we mean when we talk about reading? What does it mean to teach reading? What place does reading have in the college writing classroom?
"Intertexts: Reading Pedagogy in College Writing Classrooms" theoretically and practically situates the teaching of reading as a common pedagogical practice in the college writing classroom. As a whole, the book argues for rethinking the separation of reading and writing within the first-year writing classroom--for an expanded notion of reading that is based on finding and creating meaning from a variety of symbolic forms, not just print-based texts but also other forms, such as Web sites and visual images. The chapter authors represent a range of cultural, personal, and rhetorical perspectives, including cultural studies, classical rhetoric, visual rhetoric, electronic literacy, reader response theory, creative writing, and critical theories of literature and literary criticism. This volume, an important contribution to composition studies, is essential reading for researchers, instructors, writing program administrators, and students involved in college writing instruction and literature.

Puzzled by past tenses? Confused be comparatives? The English for Everyone Grammar Practice Book is packed with practice questions and activities to help you learn essential English grammar through visual and engaging content. The Grammar Practice Book helps you to develop your practical English through a variety of exercises and examples that will expand your understanding of grammar and punctuation in use. When used alongside our Grammar Guide, which introduces essential grammar rules through visual teaching methods, this grammar book is ideal for English test preparations or ESL lesson plans. About English For Everyone English for Everyone is a series of guides and practice books that support English learning for teenagers and adults from a beginner level, to intermediate, and advanced practical English. Offering an easy-to-follow format that offers guidance for both teaching English as a foreign language, and a self-study approach with resources available to improve English speaking, reading and writing. Whether you are looking for ESL teaching resources, or a structured programme for adults to learn English as a second language, the English for Everyone Series provides: - Sample language examples: New language topics are introduced in context using clear, illustrated, and colour-coded explanations - Supporting audio: Extensive English-speaking audio materials integrated into every unit, giving vital oral and listening practice. (All supplementary audio is available on the DK English for Everyone website and IOS/Android App). - Quick referencing: Easy-to-follow units, mirrored in both the Course and Practice Books for easy referencing and teaching - Sentence formation guides: Visual break downs of essential English grammar for beginners, showing learners how to recreate even complex English sentences - Visual English vocabulary cues: Lists of useful English words and common phrases with visual aids are available throughout the book - Personalised learning: Write-on lines encourage ESL learners to write their prompts and translations The English for Everyone Series covers the skills and topics required for all major global English-language exams and reference frameworks including: - CEFR - TOEFL - IELTS - TOEIC

(Applause Acting Series). Widely recognized as the most complete and rigorous text of its kind since it was first published in 1942, Speak With Distinction is an invaluable resource. It presents a comprehensive study of the sounds of Spoken English in their most important phonetic environments. This most recent revision also adds much material for comparisons of speech sounds; suggestions for accurate, efficient and conversational ways of combining the sounds into connected utterance; indications that foster a working knowledge of two dialects of speech (General American and what Mrs. Skinner called Good Speech for classic and elevated texts); and beginning material to show application of the principles of Good Speech to well-written texts. Some important additions to the book are the extensive Glossary and Index, abundant guides to pronunciations, new sections featuring such details as the complete "Ask-List" of words, a program for the elimination of glottal attacks of vowel and dipthong sounds, greatly expanded practice material of phrases and sentences, and an updated Chart showing several levels of phonetic transcription and spelling equivalents in current usage. Speak With Distinction can be used in several ways: as a primary educational textbook for both the beginning and advanced actor; as a supplementary textbook for teachers and students who have their own methods and agenda for study; and as a reference book for teachers, speech coaches and directors.

Many employers complain about the poor communication skills of many young people seeking employment; and many people in employment are handicapped by the poor quality of their written work. While bad spelling, ineffective punctuation and faults in grammar create barriers between the writer and the reader, good English makes the reader feel at ease.
The benefits of being a good writer at work are:
Managers need to be able to communicate in order to get ideas across. If they cannot, they will be unable to make their viewpoint heard and they will be unable to influence customers, suppliers and colleagues as desired
If you can write well, you will find that your views are given prominence over those of others. Effective communication, and that includes writing, is the key to career success and advancement
This book is for those who have difficulty in getting thoughts into words or their ideas across, as well as those who are satisfied with their writing but are ready to consider the possibility of improving it. It is all about the ways in which writing at work is important - helping the reader to observe, remember, think, plan, organise and communicate.

eBook available with sample pages: 0203165993

This special issue is a snapshot of current research in this area, showing many of the issues encountered, the methods employed, and the limitations faced. All four studies involve experimental or quasi-experimental studies but all are based on participants recruited from adult literacy programs. Together these studies illuminate many of the gray areas of adult basic processing, particularly for adults in basic skills programs. They present many of the complexities of studying how literacy adults: the high percentages with learning disabilities, the differences across native and non-native English speakers and within classes of the latter, the different processing abilities of adults and children matched for reading ability, the impacts of language and orthography on reading strategies, and the importance of measure speed, as well as accuracy in studying basic processing. As such, the present studies are an indication that scientific programs exist and are at work on key issues.

This anthology brings together voices from industry and academia in a call for elevating the status, identity, value, and influence of technical communicators. Editors Barbara Mirel and Rachel Spilka assert that technical communicators must depart from their traditional roles, moving instead in a more influential and expansive direction. To help readers explore the possibilities, contributions from innovative thinkers and leaders in technical communication propose ways to redefine the field's identity and purposes and to expand the parameters of its work.
The chapters included here all point toward new directions for greater growth and influence of the field. Contributors depart from traditional ideas and solutions and discuss new and in some cases radical points, provoking further thought and discussion. Its exploration of fresh territory uncovers new research topics and directions, and provides an examination of both internal, industry-academia relationships and external relationships between technical communicators and other professionals. In its entirety, this collection represents an inclusive vision for the future, targeting such wide-ranging issues as creating effective professional organizations, disseminating research to diverse audiences, transitioning to more influential job roles, exerting leadership in usability, and creating hybrid identities and collaborative programs between industry and academic to support them.
The diverse voices from industry and academia will inspire readers to think differently about the discipline's identity and direction, and to build on the ideas they find herein to effect change within their own spheres. As required reading for academics and professionals in technical communication, this collection is a critical step in reshaping and reinvigorating the technical communication field to ensure its survival and growth in the 21st century.

Despite the increasingly global implications of conversations about writing and learning, U.S. composition studies has devoted little attention to cross-national perspectives on student writing and its roles in wider cultural contexts. Caught up in our own concerns about how U.S. students make the transition as writers from secondary school to postsecondary education, we often overlook the fact that students around the world are undergoing the same evolution. How do the students in China, England, France, Germany, Kenya, or South Africa--the educational systems represented in this collection--write their way into the communities of their chosen disciplines? How, for instance, do students whose mother tongue is not the language of instruction cope with the demands of academic and discipline-specific writing? And in what ways is U.S. students' development as academic writers similar to or different from that of students in other countries?
With this collection, editors David Foster and David R. Russell broaden the discussion about the role of writing in various educational systems and cultures. Students' development as academic writers raises issues of student authorship and agency, as well as larger issues of educational access, institutional power relations, system goals, and students' roles in society. The contributors to this collection discuss selected writing purposes and forms characteristic of a specific national education system, describe students' agency as writers, and identify contextual factors--social, economic, linguistic, cultural--that shape institutional responses to writing development.
In discussions that bookend these studies of different educational structures, the editors compare U.S. postsecondary writing practices and pedagogies with those in other national systems, and suggest new perspectives for cross-national study of learning/writing issues important to all educational systems. Given the worldwide increase in students entering higher education and the endless need for effective writing across disciplines and nations, the insights offered here and the call for further studies are especially welcome and timely.

Drawing on the advice of experts in the field, The Web Writer's Guide serves as the ideal sourcebook for tips and ideas for freelance and staff writers of online content. This book provides writers of all levels with the information they need in an accessible, easy-to-use fashion. To the many deadline- and project-conscious writers out there who need to further adapt to the dynamics of digital media, this easy-to-use, comprehensive guide serves as a remarkable guidepost.
Featuring interviews with Web writers and developers, this guide will offer writers the benefit of many years' combined field experience as well as a sense of how the content factors into various online publications.
The Web Writer's Guide toolkit includes twenty-four checklists, worksheets, and forms that aid online writers to submit complete, concise, and clean copy. The checklists are also useful career path tools. For those new to online writing, the Quick Start section of the book is organized to help you produce quality copy quickly and professionally, for the first time and thereafter.
* Expert tips for novice writers and writers experienced primarily in print
* Covers topics such as writing content for corporate and e-commerce sites, e-mail newsletters, press releases, and e-zines
* Includes a Web writer's glossary to defining online content and Internet terms

This book explores how writers from several different cultures learn to write in their academic settings, and how their writing practices interact with and contribute to their evolving identities as students and professionals in academic environments in higher education.
Embedded in a theoretical framework of situated practice, the naturalistic case studies and literacy autobiographies include portrayals of undergraduate students and teachers, master's level students, doctoral students, young bilingual faculty, and established scholars, all of whom are struggling to understand their roles in ambiguously defined communities of academic writers.
In addition to the notion of situated practice, the other powerful concept used as an interpretive framework is captured by the metaphor of "games"--a metaphor designed to emphasize that the practice of academic writing is shaped but not dictated by rules and conventions; that writing games consist of the practice of playing, not the rules themselves; and that writers have choices about whether and how to play.
Focusing on people rather than experiments, numbers, and abstractions, this interdisciplinary work draws on concepts and methods from narrative inquiry, qualitative anthropology and sociology, and case studies of academic literacy in the field of composition and rhetoric. The style of the book is accessible and reader friendly, eschewing highly technical insider language without dismissing complex issues. It has a multicultural focus in the sense that the people portrayed are from a number of different cultures within and outside North America. It is also a multivocal work: the author positions herself as both an insider and outsider and takes on the different voices of each; other voices that appear are those of her case study participants, and published authors and their case study participants. It is the author's hope that readers will find multiple ways to connect their own experiences with those of the writers the book portrays.

An unmissable collection of eight unconventional and captivating short stories for young adult and adult intermediate learners of Spanish. Olly's top-notch language-learning insights are right in line with the best of what we know from neuroscience and cognitive psychology about how to learn effectively. I love his work - and you will too! - Barbara Oakley, PhD, Author of New York Times bestseller A Mind for Numbers Short Stories in Spanish for Intermediate Learners has been written especially for students from a low-intermediate to intermediate level, designed to give a sense of achievement, and most importantly - enjoyment! Mapped to B1-B2 of the Common European Framework of Reference (CEFR) for languages, these eight captivating stories will both entertain you and give you a feeling of progress when reading. What does this book give you? * Eight stories in a variety of exciting genres, from science fiction and crime to history and thriller - making reading fun, while you learn a wide range of new vocabulary * Controlled language at your level, to help you progress confidently * Realistic spoken dialogues, to help you learn conversational expressions and improve your speaking ability * Accessible grammar so you learn new structures naturally, in a stress-free way * Beautiful illustrations accompanying each story, to set the scene and support your understanding * Pleasure! Research shows that if you're enjoying reading in a foreign language, you won't experience the usual feelings of frustration - 'It's too hard!' 'I don't understand!' With intriguing plots that will spark your imagination and keep you reading, Short Stories in Spanish for Intermediate Learners will take your grasp of Spanish to the next level with key features to support and consolidate your progress, including: * A glossary for bolded words in each text * A bilingual word list * Full plot summary * Comprehension questions after each chapter. As a result, you will be able to focus on enjoying reading, delighting in your improved range of vocabulary and grasp of the language, without ever feeling overwhelmed. From science fiction to fantasy, to crime and thrillers, Short Stories in Spanish for Intermediate Learners uses reading as the perfect tool to not only delight in learning Spanish, but to accelerate your journey towards fluency.

This book addresses the linguistic challenges faced by diverse populations of students at the secondary and post-secondary levels as they engage in academic tasks requiring advanced levels of reading and writing. Learning to use language in ways that meet academic expectations is a challenge for students who have had little exposure and opportunity to use such language outside of school. Although much is known about emergent literacy in the early years of schooling, much less has been written about the development of advanced literacy as students move into secondary education and beyond. "Developing Advanced Literacy in First and Second Languages: Meaning With Power: "
*brings together work on first and second language acquisition and emphasizes the importance of developing advanced literacy in the first language, such as Spanish for bilingual students, as well as English;
*spans a range of theoretical orientations and analytic approaches, drawing on work in systemic functional linguistics, genre theory, and sociocultural perspectives;
*addresses the content areas of science, history, and language arts;
*provides specific information about genres and grammatical features in these content areas; and
*presents suggestions for teacher education.
What unites the contributors to this volume is their shared commitment to a view of literacy that emphasizes both the social contexts and the linguistic challenges. The chapters collected in this volume contribute in important ways to research and pedagogy on advanced literacy development for the multilingual and multicultural students in today's classrooms. This book is particularly useful for researchers and students in language and education, applied linguistics, and others concerned with issues and challenges of advanced literacy development in first and second languages.

This book addresses the linguistic challenges faced by diverse populations of students at the secondary and post-secondary levels as they engage in academic tasks requiring advanced levels of reading and writing. Learning to use language in ways that meet academic expectations is a challenge for students who have had little exposure and opportunity to use such language outside of school. Although much is known about emergent literacy in the early years of schooling, much less has been written about the development of advanced literacy as students move into secondary education and beyond. "Developing Advanced Literacy in First and Second Languages: Meaning With Power: "
*brings together work on first and second language acquisition and emphasizes the importance of developing advanced literacy in the first language, such as Spanish for bilingual students, as well as English;
*spans a range of theoretical orientations and analytic approaches, drawing on work in systemic functional linguistics, genre theory, and sociocultural perspectives;
*addresses the content areas of science, history, and language arts;
*provides specific information about genres and grammatical features in these content areas; and
*presents suggestions for teacher education.
What unites the contributors to this volume is their shared commitment to a view of literacy that emphasizes both the social contexts and the linguistic challenges. The chapters collected in this volume contribute in important ways to research and pedagogy on advanced literacy development for the multilingual and multicultural students in today's classrooms. This book is particularly useful for researchers and students in language and education, applied linguistics, and others concerned with issues and challenges of advanced literacy development in first and second languages.

This book guides students through the process of planning, researching, and writing the final version of theses and dissertations. Five major stages of the process are illustrated with multiple examples from the social and behavioral sciences, humanities, and such allied fields as education, social work, and business administration. The first stage, Preparing the Way, describes problems and alternative solutions in working with faculty advisors and in searching the professional literature. Stage 2 explains how to find good research topics and define them clearly for presentation to faculty advisors.

Stage 3 describes problems often encountered in data collection and suggests solutions for those problems. At Stage 4, students learn ways of organizing and interpreting information, including classification schemes, verbal and statistical summaries, and methods of deriving meaning from data. The final stage, Presenting the Finished Product, offers guidelines for thesis and dissertation writing and for publishing the results in such media as books, journal articles, and popular periodicals. Stage 5 also includes a chapter about how students can mount a convincing defense of their work during a faculty committee's final oral examination session.