Whether you are writing a proposal, a report, a presentation or an email, this book will show you how to write to persuade staff, colleagues, board directors and customers. The Financial Times Essential Guide to Business Writing demonstrates how your choice of language can influence your reader. It gives you clear examples to show you the dos and don'ts of successful business writing and essential tips that are proven to make your writing more effective.It shows you how to write for different audiences and in different media using style, structure and the psychology of language to your advantage. It also gives you the writing secrets used by the world's best advertising writers, which you can use to great effect in your own business writing.

Law Enforcement Communication: Essential Skills for Solving Crimes, Managing Difficult People, and Improving Officer Safety helps law enforcement officers improve their communication skills with diverse populations and difficult people. The book is founded on the premise that the better an officer is at communicating with others, the safer and more effective the officer will be in all areas of law enforcement. The skills in this book apply equally to all law enforcement professionals, regardless of their rank, assignment, or responsibilities. Officers rely on good human relations skills to deescalate dangerous confrontations, facilitate cooperation, and solve crimes. Readers will learn the skills and attitudes necessary to build trust and rapport, resolve conflict, manage emotions, gain valuable information, and deal more effectively with difficult people. Additional chapters examine persuasive communication, emotional intelligence, and the importance of leadership in creating a culture of communication excellence. Law Enforcement Communication is an enlightening and intellectual resource well suited for courses in policing and law enforcement. It also provides a valuable resource for working law enforcement professionals, trainers, or anyone else interested in improving their personal and career success.

A Practical Introduction to Communication for Community College and Beyond provides community college students with a highly relatable and applied exploration of communication. Students gain a solid understanding of the process of communication and how to apply it to everyday situations. This book is broken into three sections. Section 1 discusses the process of communication, including tools that influence behavior, how to become a better listener, and different types of non-verbal practices. Section 2 dives into relationships and intercultural communication. It addresses Uncertainty Reduction Theory and the Moken People, who have, historically, had limited contact with the outside world, but now, with increasing accessibility to communication, must navigate the line between traditional and contemporary modes of communication. Section 3 delves into how professional and public communication go hand-in-hand, including tips for networking, understanding and working in groups, and preparing presentations. The text includes skills assessments, personal accounts, and best practices to help students understand and apply various communication strategies. The second edition features real-life scenarios that demonstrate the power and potential consequences of social media and additional coverage on difficult conversations, face-to-face communication, and practical application strategies within each chapter. A Practical Introduction to Communication for Community College and Beyond is ideal for undergraduate courses in human communication, public relations, and introduction to communication studies.