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Books > Business & Economics > Business & management > Business communication & presentation

Acting Strategically Using Drama Theory (Hardcover): James William Bryant Acting Strategically Using Drama Theory (Hardcover)
James William Bryant
R3,047 Discovery Miles 30 470 Ships in 12 - 17 working days

In today's confrontational and connected world, communication is the key strategic act. This book uses drama theory-a radical extension of game theory-to show how best to communicate so as to manage the emotionally charged confrontations occurring in any worthwhile relationship. Alongside a toolset that provides a systematic framework for analysing conflicts, drama theory explains why people need to listen to, and rely on, their feelings to help shake themselves out of fixed, unproductive positions and to find new ways of solving tough problems. This guide provides a sufficient grounding in the approach to enable you to apply it immediately for your own benefit and for the benefit of those with whom you work. A host of inspirational examples are included based upon actual situations in social and personal relations, business and organisational relations, defence and political management. These will give you an entirely fresh way of seeing how power is exercised in everyday interpersonal exchanges and a greater critical awareness of such factors as subtext and plotholes in public narratives. Using this approach you will be able to overcome the dilemmas of credibility and disbelief to build compelling messages that underpin your strategic intent. Moving beyond the vague platitudes of concepts like emotional intelligence, drama theory will also help you to avoid the pathologies that bedevil the process of managing conflicts and find ways of achieving authentic resolutions.

Strategic Communication for Startups and Entrepreneurs in China (Hardcover): Linjuan Rita Men, Yi Grace Ji, Zifei Fay Chen Strategic Communication for Startups and Entrepreneurs in China (Hardcover)
Linjuan Rita Men, Yi Grace Ji, Zifei Fay Chen
R1,527 Discovery Miles 15 270 Ships in 12 - 17 working days

This book presents a comprehensive guide for public relations and strategic communication professionals and entrepreneurs to effectively manage the communication aspects of startups in the context of business in China. Drawing on interdisciplinary theories, current issues, and updated research evidence obtained from entrepreneurs and startup leaders in China, this concise volume provides research-based insights on the best practices for public relations and strategic communication in the unique context of startups. It addresses relationships with stakeholders, public relations practice, leadership communication, and how to leverage the power of social media in the entrepreneurial context. Strategic Communication for Startups and Entrepreneurs in China will be of great benefit to public relations and strategic communication scholars and practitioners, startup leaders and entrepreneurs interested in opportunities in China, and advanced students in public relations, business communication, and entrepreneurship.

Rituals for Virtual Meetings - Creative Ways to Engage People and Strengthen Relationships (Paperback): K Ozenc Rituals for Virtual Meetings - Creative Ways to Engage People and Strengthen Relationships (Paperback)
K Ozenc
R572 Discovery Miles 5 720 Ships in 12 - 17 working days

Do your virtual meetings feel like a drag? Learn how to use rituals to build trust, increase engagement, and spark creativity. We rely on virtual meetings now more than ever. However, they can often feel awkward, monotonous, and frustrating. If you're not thrilled with your virtual meetings, rituals can help your group break through to better results by providing structures that unlock freedom. With rituals, virtual meetings can be moments that are elevated and nurtured, opportunities for people to build connection and trust while accomplishing a common goal. In Rituals for Virtual Meetings: Creative Ways to Engage People and Strengthen Relationships authors Kursat Ozenc and Glenn Fajardo show leaders, managers, and meeting organizers how to build rapport and rhythm amongst team members when everyone is not in the same physical space. Rituals for Virtual Meetings provides readers with practical, concrete steps to improve group cohesion and performance, including: How to make virtual meetings more fluid and less awkward How to reduce Zoom fatigue and sustain people's energy during meetings How to facilitate better interactions with project partners, customers, and clients How community leaders can engage members in a virtual setting How teachers can engage students in virtual classrooms Perfect for anyone who needs to engage people in virtual settings, the book also belongs on the shelves of anyone interested in how to increase team engagement in a variety of contexts.

Build Your Cultural Agility - The Nine Competencies of Successful Global Professionals (Paperback): Paula Caligiuri Build Your Cultural Agility - The Nine Competencies of Successful Global Professionals (Paperback)
Paula Caligiuri
R846 R768 Discovery Miles 7 680 Save R78 (9%) Ships in 12 - 17 working days

The investment in global collaboration technology now exceeds US$45 billion. Professionals who work across cultures face some of the most cognitively, psychologically and emotionally difficult challenges, regardless of whether they work virtually or in person. And they often face these challenges without the help of a corporate guide. Build Your Cultural Agility is that guide. This book offers strategies to help you develop into a successful global professional, one who can comfortably and effectively work in and with people from different cultures. This book helps you leverage your natural strengths while providing suggestions for developing cultural agility competencies. Build Your Cultural Agility focuses on nine specific competencies that comprise cultural agility: three self-management competencies (tolerance of ambiguity, curiosity and resilience), three relationship-management competencies (humility, relationship-building and perspective-taking) and three task-management competencies (cultural minimization, cultural adaptation and cultural integration). Within each chapter, the author provides a case example of that competency in action, explains why the competency is critical for success, offers a self-awareness exercise to help you determine your level of proficiency and concludes with suggestions for self-development.

Exploding Technical Communication - Workplace Literacy Hierarchies and Their Implications for Literacy Sponsorship (Paperback):... Exploding Technical Communication - Workplace Literacy Hierarchies and Their Implications for Literacy Sponsorship (Paperback)
Charles Sides, Remley Dirk
R1,474 Discovery Miles 14 740 Ships in 12 - 17 working days

Within the framework of New Literacy Studies, Dirk Remley presents a historical study of how technical communication practices at a World War II arsenal sponsored literacy within the community in which it operated from 1940 to 1960 and contemporary implications of similar forms of sponsorship. The Training within Industry (TWI) methods developed by the U.S. government and industry at that time included multimodal literate practices, particularly combinations of visual, oral, experiential, and print-linguistic text. Analyses reveal a hierarchy in which print-linguistic literacies were generally esteemed at the workplace and in the community. This literacy hierarchy contributed to a catastrophic accident that killed 11 people, prompting changes in the approach to designing certain training documents. This book links technical communication, especially the multimodal forms of representation commonly found in technical communication and instructional materials, to the concept of literacy sponsorship. The TWI methods used in training and system improvement during World War II are currently applied in business and industry as part of the "lean operating" and "continuous improvement" philosophies. These methods have also become part of the experiential learning philosophy favored in academia. Remley includes examples of current applications of multimodal forms of technical communication similar to those used at the arsenal as well as new media-related applications related to training and instruction. He also discusses their implications for literacy sponsorship. This book provides useful information for technical communication and literacy scholars and educators as well as practical case studies for business leaders, consultants, and practitioners. Intended Audience: Scholars in technical communication and literacy/writing studies; scholars in business (especially management and organizational analysis) and business communication consultants; scholars in history and sociology.

Exploding Technical Communication - Workplace Literacy Hierarchies and Their Implications for Literacy Sponsorship (Hardcover):... Exploding Technical Communication - Workplace Literacy Hierarchies and Their Implications for Literacy Sponsorship (Hardcover)
Charles Sides, Remley Dirk
R2,880 Discovery Miles 28 800 Ships in 12 - 17 working days

Within the framework of New Literacy Studies, Dirk Remley presents a historical study of how technical communication practices at a World War II arsenal sponsored literacy within the community in which it operated from 1940 to 1960 and contemporary implications of similar forms of sponsorship. The Training within Industry (TWI) methods developed by the U.S. government and industry at that time included multimodal literate practices, particularly combinations of visual, oral, experiential, and print-linguistic text. Analyses reveal a hierarchy in which print-linguistic literacies were generally esteemed at the workplace and in the community. This literacy hierarchy contributed to a catastrophic accident that killed 11 people, prompting changes in the approach to designing certain training documents. This book links technical communication, especially the multimodal forms of representation commonly found in technical communication and instructional materials, to the concept of literacy sponsorship. The TWI methods used in training and system improvement during World War II are currently applied in business and industry as part of the "lean operating" and "continuous improvement" philosophies. These methods have also become part of the experiential learning philosophy favored in academia. Remley includes examples of current applications of multimodal forms of technical communication similar to those used at the arsenal as well as new media-related applications related to training and instruction. He also discusses their implications for literacy sponsorship. This book provides useful information for technical communication and literacy scholars and educators as well as practical case studies for business leaders, consultants, and practitioners. Intended Audience: Scholars in technical communication and literacy/writing studies; scholars in business (especially management and organizational analysis) and business communication consultants; scholars in history and sociology.

Effective Speaking - Communicating in Speech (Paperback): Christopher Turk Effective Speaking - Communicating in Speech (Paperback)
Christopher Turk
R1,175 Discovery Miles 11 750 Ships in 12 - 17 working days


Effective Speaking provides the hard scientific information about audience psychology, text preparation, presentation methods, voice production, body language and persuasive advocacy which will help would-be speakers improve their performance. The emphasis throughout is on practical self-help, on methods which have been shown to work, with clear explanations of just why they are effective.

eBook available with sample pages: 020347290X

Sharing Our Intellectual Traces - Narrative Reflections from Administrators of Professional, Technical, and Scientific Programs... Sharing Our Intellectual Traces - Narrative Reflections from Administrators of Professional, Technical, and Scientific Programs (Hardcover)
Tracy Bridgeford, Karla Saari Kitalong, Bill Williamson
R4,359 Discovery Miles 43 590 Ships in 12 - 17 working days

Administrators of academic professional and technical communication (PTSC) programs have long relied upon lore--stories of what works--to understand and communicate about the work of program administration. Stories are interesting, telling, engaging, and necessary. But a discipline focused primarily on stories, especially the ephemeral stories narrated at conferences and deliberated at department meetings, usually suffice primarily to solve immediate problems and address day-to-day concerns and activities. This edited collection captures some of those stories and layers them with theoretical perspectives and reflection, to enhance their usefulness to the PTSC program administration community at large. Like the ephemeral stories PTSC program administrators are accustomed to, the stories told in this volume are set within specific institutional contexts that reflect specific institutional challenges. They emphasize the intellectual traces--the debts the authors owe to those who have informed and transformed their administrative work. In so doing, this collection creates another conversation--albeit a robust, diverse, and theoretically informed one--around which program leaders might define or redefine their roles and re-envision their administrative work as the rich, complex, intellectual engagement that we find it to be. This volume asks authors to move beyond a notion of administration as an activity based solely in institutional details and processes. In so doing, they emphasize theory as they share their reflections on core administrative processes and significant moments in the histories of their associated programs, thereby affording opportunities for critical examination in conjunction with practical advice.

Sharing Our Intellectual Traces - Narrative Reflections from Administrators of Professional, Technical, and Scientific Programs... Sharing Our Intellectual Traces - Narrative Reflections from Administrators of Professional, Technical, and Scientific Programs (Paperback)
Tracy Bridgeford, Karla Saari Kitalong, Bill Williamson
R2,151 Discovery Miles 21 510 Ships in 12 - 17 working days

Administrators of academic professional and technical communication (PTSC) programs have long relied upon lore--stories of what works--to understand and communicate about the work of program administration. Stories are interesting, telling, engaging, and necessary. But a discipline focused primarily on stories, especially the ephemeral stories narrated at conferences and deliberated at department meetings, usually suffice primarily to solve immediate problems and address day-to-day concerns and activities. This edited collection captures some of those stories and layers them with theoretical perspectives and reflection, to enhance their usefulness to the PTSC program administration community at large. Like the ephemeral stories PTSC program administrators are accustomed to, the stories told in this volume are set within specific institutional contexts that reflect specific institutional challenges. They emphasize the intellectual traces--the debts the authors owe to those who have informed and transformed their administrative work. In so doing, this collection creates another conversation--albeit a robust, diverse, and theoretically informed one--around which program leaders might define or redefine their roles and re-envision their administrative work as the rich, complex, intellectual engagement that we find it to be. This volume asks authors to move beyond a notion of administration as an activity based solely in institutional details and processes. In so doing, they emphasize theory as they share their reflections on core administrative processes and significant moments in the histories of their associated programs, thereby affording opportunities for critical examination in conjunction with practical advice.

Contracts - The Essential Business Desk Reference (Paperback, 3rd ed.): Richard Stim Contracts - The Essential Business Desk Reference (Paperback, 3rd ed.)
Richard Stim
R1,075 R877 Discovery Miles 8 770 Save R198 (18%) Ships in 10 - 15 working days
The Wall Street Journal Guide to Information Graphics - The Dos and Don'ts of Presenting Data, Facts, and Figures... The Wall Street Journal Guide to Information Graphics - The Dos and Don'ts of Presenting Data, Facts, and Figures (Paperback)
Dona M. Wong
R579 Discovery Miles 5 790 Ships in 9 - 15 working days

In today s data-driven world, professionals need to know how to express themselves in the language of graphics effectively and eloquently. Yet information graphics is rarely taught in schools or is the focus of on-the-job training. Now, for the first time, Dona M. Wong, a student of the information graphics pioneer Edward Tufte, makes this material available for all of us. In this book, you will learn: to choose the best chart that fits your data; the most effective way to communicate with decision makers when you have five minutes of their time; how to chart currency fluctuations that affect global business; how to use color effectively; how to make a graphic colorful even if only black and white are available.

The book is organized in a series of mini-workshops backed up with illustrated examples, so not only will you learn what works and what doesn t but also you can see the dos and don ts for yourself. This is an invaluable reference work for students and professional in all fields."

Leading with Presence - Fundamental Tools and Insights for Impactful, Engaging Leadership (Paperback): Antonie T. Knoppers,... Leading with Presence - Fundamental Tools and Insights for Impactful, Engaging Leadership (Paperback)
Antonie T. Knoppers, Milly Obdeijn, Steffen R. Giessner
R777 Discovery Miles 7 770 Ships in 9 - 15 working days

In our communication, there are three 'elements' used to express a message: verbal content, body language, and the voice. When these elements are not congruent, we often will believe the body language and the voice. For this reason, non-verbal elements are particularly important for communicating feelings and attitudes and in engaging others; in any type of leadership role these aspects are vital in order to be an effective leader. Leading with Presence provides a practical guide as to how and why Presence in everyday interaction is a vital component of impactful leadership. This book explores and teaches about non-verbal communication such as posture, gestures, and the voice to create more awareness and understanding of the signals sent, and explains how to be present and 'in the moment,' how to connect with others, to 'read the room,' to motivate and inspire, to instill trust, to exude confidence and thus strengthen your leadership. Through theory, practical tools and exercises, this book is essential reading for all business professionals in understanding the science behind body language, and exploring, practicing and understanding Leadership Presence.

The Business of Creativity - Toward an Anthropology of Worth (Hardcover): Brian Moeran The Business of Creativity - Toward an Anthropology of Worth (Hardcover)
Brian Moeran
R4,208 Discovery Miles 42 080 Ships in 12 - 17 working days

How does a group of people, brought together because of their diverse skills and professional knowledge, set out to be 'creative'? How are ongoing tensions between beauty, fame, and money resolved? In The Business of Creativity, Brian Moeran, a leading scholar and writer on the creative industries, takes the sacred relic of creativity out of the crypt and airs it in the ethnographic alley. In contrast to the persistent image of creativity as the spontaneous inspiration of a gifted individual, Moeran shows how creativity emerges from collaborative engagements among people, genres, institutions, materials and technologies. He alternates thick description of work in fashion, advertising, and ceramic art with theoretical innovations that shed new light on the aesthetic, symbolic, and economic dimensions of creativity and the production of worth.

The Business of Creativity - Toward an Anthropology of Worth (Paperback): Brian Moeran The Business of Creativity - Toward an Anthropology of Worth (Paperback)
Brian Moeran
R1,243 Discovery Miles 12 430 Ships in 12 - 17 working days

How does a group of people, brought together because of their diverse skills and professional knowledge, set out to be 'creative'? How are ongoing tensions between beauty, fame, and money resolved? In The Business of Creativity, Brian Moeran, a leading scholar and writer on the creative industries, takes the sacred relic of creativity out of the crypt and airs it in the ethnographic alley. In contrast to the persistent image of creativity as the spontaneous inspiration of a gifted individual, Moeran shows how creativity emerges from collaborative engagements among people, genres, institutions, materials and technologies. He alternates thick description of work in fashion, advertising, and ceramic art with theoretical innovations that shed new light on the aesthetic, symbolic, and economic dimensions of creativity and the production of worth.

Meeting the Challenge of Human Resource Management - A Communication Perspective (Paperback): Vernon D. Miller, Michael E.... Meeting the Challenge of Human Resource Management - A Communication Perspective (Paperback)
Vernon D. Miller, Michael E. Gordon
R1,772 Discovery Miles 17 720 Ships in 12 - 17 working days

While communicating is a vital skill for managers at all organizational levels and in all functional areas, human resource managers are expected to be especially adept communicators, given the important interpersonal component of their roles. Practitioners and scholars alike stand to benefit from incorporating an updated and more nuanced view of communication theory and practice into standard human resource management practices. This book compiles readings by thought leaders in human resource management and communication, exploring the intersection of interests, theories, and perspectives from the two fields to highlight new opportunities for research and practice. In addition to covering the foundations of strategic human resource management, the book: offers a critical review of the research literature on topics including recruitment, selection, performance management, compensation, and development uses a communication perspective to analyze the impact of corporate strategy on human resource systems investigates the key human resource management topic of the relationship between a company's human capital and its effectiveness directly discusses the implications of communication literature for human resource management practice Written at the cross-section of two established and critcally linked fields, this book is a must-have for graduate human resource management and organizational communication students, as well as for high-level human resource management practitioners.

The Velvet Revolution at Work and The CEO: Chief Engagement Officer: 2-Volume Set (Paperback, New edition): John Smythe The Velvet Revolution at Work and The CEO: Chief Engagement Officer: 2-Volume Set (Paperback, New edition)
John Smythe
R1,574 Discovery Miles 15 740 Ships in 12 - 17 working days

John Smythe's two book collection offers a complete perspective of ideas, insights and advice from this award-winning author, one of the pioneers of pragmatic employee engagement. You may be a senior executive wondering how to engage hundreds or thousands of employees in your vision, strategy or the transformation of the business; or a specialist in HR, communication and change, tasked with the challenge of 'aligning and mobilising' your people. In either case, you no longer want compliant people, you want individuals who will engage their creativity at work. For their part, engaged employees want a say in their work and in how the business changes. The Chief Engagement Officer explores a management philosophy which recognises the value of opening up decision making to the right groups to improve the quality of decisions and change, accelerate execution and broaden ownership. In The Velvet Revolution at Work, John Smythe follows up his earlier book to explain that the essential ingredient of the right conditions is a culture of distributed leadership which enables people at work to liberate their creativity to deliver surprisingly good results for their institution and themselves. Using models, examples and anecdotes from his client research he goes on to demonstrate exactly how to design an engagement process; one that is integrated with your business strategy and that is sustainable.

Suddenly Virtual - Making Remote Meetings Work (Hardcover): K. M. Reed Suddenly Virtual - Making Remote Meetings Work (Hardcover)
K. M. Reed
R540 Discovery Miles 5 400 Ships in 12 - 17 working days

Supercharge your virtual meetings with evidence-based practices from an award-winning team The shift to virtual meetings was sudden and often traumatic for businesses across all industries as they responded to the global pandemic. Rather than focusing on what worked best, they focused on what worked now . . . which meant closing up the office and being suddenly virtual in nearly every meeting, often without the tools, the training, or the expertise to optimize the new "kitchen table" office. Thankfully, businesses are beginning to be more purposeful in both the tools they use and the approach they take. This book seeks to be a definitive guide for businesses looking to make their meetings as effective as possible in the ever-evolving "new normal"--leveraging insights from some of the foremost thought leaders in meeting science and on-camera communication. This book will: - Highlight new research insights springing from the rapid and exponential adoption of virtual meeting technology - Discuss the problems, challenges, and pitfalls of meeting in this new modality - Provide practical, actionable best practices, backed by meeting research that lead to more productive and effective virtual meetings Perfect for executives, managers, and employees at companies in all industries and of all sizes, Suddenly Virtual provides practical and actionable best practices that lead to more productive and effective remote meetings.

Trust in Virtual Teams - Organization, Strategies and Assurance for Successful Projects (Hardcover, New Ed): Thomas P. Wise Trust in Virtual Teams - Organization, Strategies and Assurance for Successful Projects (Hardcover, New Ed)
Thomas P. Wise
R3,920 Discovery Miles 39 200 Ships in 12 - 17 working days

As projects become more complex and the project teams are more geographically and culturally dispersed, so strong, trusting relationships come to the fore. Trust provides the security that enables project teams to work together effectively, even when they face project-threatening problems and challenges. Because today's team members work virtually as much by choice as by geographic necessity, business leaders must understand how team relationships such as trust, cross-divisional projects, and how offshore team participation are all positively motivated by a solid quality assurance program. Offering real world solutions, Trust in Virtual Teams provides a clear view of how virtual projects can succeed, and how quality assurance compliments and promotes effective organizational design and project management to build solid trust relationships. Dr Wise combines the latest research in virtual team trust with simple and proven quality methods. He builds upon more than 20 years of experience in quality and project work to guide team managers in creating high performing project teams. Our understanding of the role human factors play in project performance and project resilience continues to grow. As it does, so does our need to address the behaviors and culture that enable good performance. Tom Wise's book is a thoughtful and pragmatic guide to help project teams and managers do just that.

Connect - Building Exceptional Relationships with Family, Friends, and Colleagues (Hardcover): David Bradford, Carole Robin Connect - Building Exceptional Relationships with Family, Friends, and Colleagues (Hardcover)
David Bradford, Carole Robin
R751 R577 Discovery Miles 5 770 Save R174 (23%) Ships in 10 - 15 working days
The Search for the Virtuous Corporation - A Wicked Problem or New Direction for Organization Theory? (Paperback): Justin... The Search for the Virtuous Corporation - A Wicked Problem or New Direction for Organization Theory? (Paperback)
Justin O'Brien
R647 Discovery Miles 6 470 Ships in 10 - 15 working days

The corporation is the most complex, adaptive, and resilient model of organizing economic activity in history. In an era of globalization, the transnational corporation has significant power over society. While its rights are specified through private ordering, and choice of jurisdictional home, in the event of conflict of laws, the corporation's duties and responsibilities remain contested. Notwithstanding the argument in institutional economics that all transactions take place within governance and legal frameworks, underpinned by a 'non-calculative social contract,' the terms are notoriously difficult to define or enforce. They are made more so if regulatory dynamics preclude litigation to a judicial conclusion. This Element situates the corporation - its culture, governance, responsibility, and accountability - within a broader discourse of duty. In doing so, it addresses the problem of the corporation for society and the corporation's problem in aligning its governance to changing community expectations of obligation.

Message Not Received - Why Business Communication Is Broken and How to Fix It (Hardcover): Phil Simon Message Not Received - Why Business Communication Is Broken and How to Fix It (Hardcover)
Phil Simon
R812 R625 Discovery Miles 6 250 Save R187 (23%) Ships in 12 - 17 working days

Get your message across the right way with clear communication Message Not Received provides the tools and techniques that make an effective writer and public speaker. Particularly on topics related to data and technology, effective communication can present a challenge in business settings. This book shows readers how those challenges can be overcome, and how to keep the message from getting lost in the face of mismatched levels of knowledge, various delivery media, and the library of jargon that too often serves as a substitute for real, meaningful language. Coverage includes idea crystallization, the rapidly changing business environment, Kurzweil's law of accelerating change, and our increasing inability to understand what we are saying to each other. Rich with visuals including diagrams, slides, graphs, charts, and infographics, this guide provides accessible information and actionable guidance toward more effectively conveying the message. Today, few professionals can ignore the tsunami of technology that permeates their lives, advancing far more rapidly that most of us can handle. As a result, too many people think that successful speaking means using buzzwords, jargon, and invented words that sound professional, but don't actually communicate meaning. This book provides a path through the noise, helping readers get their message across succinctly, efficiently, and effectively. * Adapt your approach for more effective communication * Learn the critical skill of crystallizing ideas * Tailor your style to the method of delivery * Ensure that your message is heard, understood, and internalized It doesn't matter whether you're pitching to a venture capitalist, explaining daily challenges to a non-tech manager, or speaking to hundreds of people jargon-filled word salad uses a lot of words to say very little. Better communication requires a different approach, and Message Not Received gives you a roadmap to more effective speaking and writing for any audience or medium.

The Presentation Coach - Bare Knuckle Brilliance For Every Presenter (Paperback): Graham G. Davies The Presentation Coach - Bare Knuckle Brilliance For Every Presenter (Paperback)
Graham G. Davies 1
R402 R313 Discovery Miles 3 130 Save R89 (22%) Ships in 12 - 17 working days

You probably hate giving presentations. You probably hate listening to them too. Why? Because most business presentations are too long, too detailed, too boring...and submerged under a blizzard of PowerPoint.

But the single most important presentational tool known to man isn't a slideshow. It's you.

Whether you're speaking to one person across a table, 20 people in a boardroom or 1,000 people in a ballroom, it's all about the words you say and how you say them."The Presentation Coach" shows you how to use what you've already got to give you clarity, confidence and impact in every speaking challenge you will ever face.You'll learn the unique Bare Knuckle 5-step process to effective presenting, and how to apply it to all business speaking, from large-scale presentations to one-to-one client meetings.Graham Davies has been coaching high-profile individuals from the worlds of business, politics and entertainment in exactly these techniques for the past 25 years. Now it's your turn.

Praise for "The Presentation Coach"

"Graham Davies is a brilliantly funny speaker who knows how to inspire and enthuse anyone who sees presenting as a bore, a burden or a source of terror."
Nick Robinson, Political Editor, BBC

"This book really captures Graham's intense and robust sense of coaching. Just like the author, it is amusing, punchy and really comforting to have access to in all presentation situations."
Michel Combes, CEO, Vodafone Europe

"Required reading for anyone who wants their presentations to enthuse rather than euthanize their audience."
Tim Curtis, MD, Northern Europe, Land's End

"Graham is a highly effective presentation coach. He is always honest and gets straight to the point. His book is just as direct and entertaining as he is in person."
Nick Jeffery, CEO, Vodafone Global Enterprise

"I don't know anyone who could wear the label 'the presentation coach' more confidently than Graham."
Daniel Finkelstein, Executive Editor, The Times

"I use Graham's system strictly and religiously in every speech. In fact on almost every important occasion when I need to get a message across.... You will never regret buying and using this book."
George Clarke, MD, Heidelberg UK

"Graham helped me develop my very own presentation style, true to myself, with high impact and focused very much on the audience."
Phil Clarke, CEO Designate, Tesco

"Graham's approach is ruthlessly robust and utterly practical. This book is the next best thing to seeing him in person, and much less of a strain on your budget."
Matthew Wilson, CEO Brit Global Markets

..".Davies's compelling book illuminates all the pitfalls and provides a simple guide to allowing personality into presentations - radical stuff indeed "
Andy Street, MD, John Lewis

"Whether you are a Prime Minister, chief executive or anyone else who needs make an impact, then you must read this challenging and innovative book by Graham Davies."
Neil Sherlock, Partner, Public Affairs, KPMG

..".I wish Graham had written it 20 years ago..."
Richard Klein, MD, Bank of America Merrill Lynch

"Never again will you commit the crime of Death by Bullet-Point."
Penny Philpot, Group Vice President, Worldwide Partner Services, Oracle

"Graham Davis is a talented gagmeister who shows that the best way of exposing a bad argument is with a good joke."
Boris Johnson, Mayor of London

"Reading his book will spur you on to win your own presentational race."
Richard Dunwoody, twice winner of the Grand National

"Graham completely reframed my approach to presenting. His approach works "
Otto Thoresen, CEO, Aegon UK

"A process that you can use no matter what the situation. I heartily recommend it."
Michael Gove MP

"This book is not a coaching guide for the faint-hearted. Prepare to be beaten into being bloody brilliant "
Francis Edmonds, broadcaster, author and professional speaker

Leadership Is Language - The Hidden Power of What You Say--and What You Don't (Hardcover): L. David Marquet Leadership Is Language - The Hidden Power of What You Say--and What You Don't (Hardcover)
L. David Marquet
R728 R602 Discovery Miles 6 020 Save R126 (17%) Ships in 10 - 15 working days
Make Yourself a Little Bit Famous - How to power up your profile and get known for what you do (Paperback): Penny Haslam Make Yourself a Little Bit Famous - How to power up your profile and get known for what you do (Paperback)
Penny Haslam
R397 R154 Discovery Miles 1 540 Save R243 (61%) Ships in 9 - 15 working days

In today's noisy marketplace, it's crucial you find ways to get noticed. But do you shy away from the spotlight for fear of feeling like an idiot or looking like a show-off? Do you see others out there, attracting the kind of attention you wish you could get? If so, you need to Make Yourself a Little Bit Famous! Jam-packed with stories, advice, case studies and encouragement, Penny shares pro-tips on: Getting on TV and radio and acing your appearances. Bossing it as a speaker and when you present to people. Shining when you take part in or chair a panel discussion. If you want to be a best-kept secret, then step away from this book. But if you recognise the value of raising your profile for your business or career, then step up - because now is the right time for you to make yourself a little bit famous.

The Handbook of Crisis Communication: Second Edition (Hardcover, 2nd ed.): WT Coombs The Handbook of Crisis Communication: Second Edition (Hardcover, 2nd ed.)
WT Coombs
R4,106 Discovery Miles 41 060 Ships in 12 - 17 working days

The revised and updated new edition of the comprehensive guide to crisis communication research and practice The Handbook of Crisis Communication provides students, researchers, and practitioners with a timely and authoritative overview of the dynamic field. Contributions by an international team of 50 leading scholars and practitioners demonstrate various methodological approaches, examine how crisis communication is applied in a range of specific contexts, discuss the role of culture and technology in crisis communication, and present original research of relevance to the development and evaluation of crisis communication theory. Now in its second edition, the Handbook covers the latest advances in global crisis communication technology, current trends in research and practice, social media in crisis communication, and more. Each of the 38 chapters incorporate new material offering fresh insights into existing areas of crisis communication and explore new and emerging lines of research. A wealth of new case studies, practical scenarios, and in-depth analyses of recent crises are integrated throughout. Examines traditional applications, recent advances, and emerging areas in crisis communication Discusses communication approaches for organizational crises, disasters, political crises, and public health crises Provides up-to-date coverage of the latest terminology, methods, and research trends in the field Highlights how crisis communication theory and research can inform real-world practice Features detailed analyses of crisis communication in major events such as terrorist attacks, natural disasters, industrial accidents, and global pandemics The Handbook of Crisis Communication, Second Edition is an excellent textbook for advanced students in public relations and strategic communication programs, and a valuable reference for researchers and practitioners in fields such as crisis communication, public relations, and corporate communication.

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