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Books > Business & Economics > Business & management > Business communication & presentation

Way of the Wolf - Straight line selling: Master the art of persuasion, influence, and success - THE SECRETS OF THE WOLF OF WALL... Way of the Wolf - Straight line selling: Master the art of persuasion, influence, and success - THE SECRETS OF THE WOLF OF WALL STREET (Paperback)
Jordan Belfort
R385 R308 Discovery Miles 3 080 Save R77 (20%) Ships in 5 - 10 working days

LEARN FROM THE MASTER OF SALES AND PERSUASION Jordan Belfort - immortalized by Leonardo DiCaprio in the hit movie The Wolf of Wall Street - reveals the step-by-step sales and persuasion system proven to turn anyone into a sales-closing, money-earning rock star. For the first time ever, Jordan Belfort opens his playbook and gives readers access to his exclusive step-by-step system-the same system he used to create massive wealth for himself, his clients, and his sales teams. Until now this revolutionary program was only available through Jordan's $1,997 online training. Now in WAY OF THE WOLF, Belfort is ready to unleash the power of persuasion to a whole new generation of readers, revealing how anyone can bounce back from devastating setbacks, master the art of persuasion, and build wealth. Every technique, every strategy, and every tip has been tested and proven to work in real-life situations. Written in his own inimitable voice, WAY OF THE WOLF cracks the code on how to persuade anyone to do anything, and coaches readers, regardless of age, education, or skill level, to be a master sales person, negotiator, closer, entrepreneur, or speaker.

Voice Power - Using Your Voice to Captivate, Persuade and Command Attention (Paperback): Renee Grant-Williams Voice Power - Using Your Voice to Captivate, Persuade and Command Attention (Paperback)
Renee Grant-Williams
R517 R384 Discovery Miles 3 840 Save R133 (26%) Ships in 12 - 17 working days

Ever wonder what makes us buy from a certain salesperson or prefer one TV news announcer over another? In each case, a human voice is subtly captivating our ear and commanding our attention.

Now celebrity voice coach Renee Grant-Williams reveals the trade secrets behind those persuasive voices and shows readers how to apply positive vocal techniques to business and personal situations. Much more than a guide to proper breathing or voice projection, this is a life-altering "owner's manual" to unleashing and directing the powers of communication within one's speaking voice. By exploring the rich connections between singing and speaking, Grant-Williams helps readers:
-- Evaluate their "VoicePower" quotients
-- Literally breathe new life into their voices
-- Tap the amazing power of consonants -- and silence
-- Deliver sales pitches virtually guaranteed to sell
-- Turn a voice mail message (incoming or outgoing) into a personal calling card
-- Become more confident, persuasive presenters and public speakers.

Influence and Persuasion (HBR Emotional Intelligence Series) (Paperback): Nick Morgan, Robert B. Cialdini, Linda A. Hill, Nancy... Influence and Persuasion (HBR Emotional Intelligence Series) (Paperback)
Nick Morgan, Robert B. Cialdini, Linda A. Hill, Nancy Duarte
R301 R283 Discovery Miles 2 830 Save R18 (6%) Ships in 12 - 17 working days

Changing hearts is an important part of changing minds. Research shows that appealing to human emotion can help you make your case and build your authority as a leader. This book highlights that research and shows you how to act on it, presenting both comprehensive frameworks for developing influence and small, simple tactics you can use to convince others every day. This volume includes the work of: Nick Morgan Robert Cialdini Linda A. Hill Nancy Duarte This collection of articles includes "Understand the Four Components of Influence," by Nick Morgan; "Harnessing the Science of Persuasion," by Robert Cialdini; "Three Things Managers Should Be Doing Every Day," by Linda A. Hill and Kent Lineback; "Learning Charisma," by John Antonakis, Marika Fenley, and Sue Liechti; "To Win People Over, Speak to Their Wants and Needs," by Nancy Duarte; "Storytelling That Moves People," an interview with Robert McKee by Bronwyn Fryer; "The Surprising Persuasiveness of a Sticky Note," by Kevin Hogan; and "When to Sell with Facts and Figures, and When to Appeal to Emotions," by Michael D. Harris. How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Transitioning to Virtual and Hybrid Events - How to Create, Adapt, and Market an Engaging Online Experience (Hardcover): Ben... Transitioning to Virtual and Hybrid Events - How to Create, Adapt, and Market an Engaging Online Experience (Hardcover)
Ben Chodor, Gabriella Cyranski
R444 Discovery Miles 4 440 Ships in 12 - 17 working days

Creating virtual events is not as simple as moving the same content online -- learn how to immediately leverage virtual solutions for effective in-person online events As the global COVID-19 pandemic continues to have unprecedented impact on both the global economy and the whole of the world population, the need for effectively and efficiently connecting people and the right information has never been more urgent. Although the technology infrastructure currently exists, many organizations are scrambling to create virtual meetings and events to address important time-sensitive issues. Transitioning to Virtual and Hybrid Events explains everything an event host needs to know about going virtual, from understanding the new audience, to adapting content to the new medium, to marketing effectively, and much more. Author Ben Chodor, president of Intrado Digital Media, provides expert advice and real-world instructions for delivering engaging hybrid, virtual, and streaming events and webinars for companies of all sizes and across all industries. Packed with detailed tutorials, real-world case studies, illustrative examples, and highly useful checklists, this comprehensive resource provides step-by-step guidance on: Planning, creating, and implementing a digital event Choosing between a stream, a webcast, or a hybrid event Evaluating different technological solutions Producing compelling virtual content for a variety of scenarios Effectively promoting online events Meeting the needs of a diverse and global audience Transitioning to Virtual and Hybrid Events is an indispensable instruction manual for anyone tasked with enhancing their organization's continuity plans, enabling their employee base to work remotely, or creating any type of virtual solution to meet this urgent crisis.

Unleash the Power of Storytelling - Win Hearts, Change Minds, Get Results (Paperback): Rob Biesenbach Unleash the Power of Storytelling - Win Hearts, Change Minds, Get Results (Paperback)
Rob Biesenbach
R680 Discovery Miles 6 800 Ships in 10 - 15 working days
Copywriter's Handbook, The (4th Edition) - A Step-By-Step Guide to Writing Copy that Sells (Paperback, 4th ed.): Robert Bly Copywriter's Handbook, The (4th Edition) - A Step-By-Step Guide to Writing Copy that Sells (Paperback, 4th ed.)
Robert Bly
R450 R351 Discovery Miles 3 510 Save R99 (22%) Ships in 5 - 10 working days
How to Build Communication Success in Your School - A Guide for School Leaders (Paperback): Karen Dempster, Justin Robbins How to Build Communication Success in Your School - A Guide for School Leaders (Paperback)
Karen Dempster, Justin Robbins
R916 Discovery Miles 9 160 Ships in 9 - 15 working days

This book provides a step-by-step guide to achieve best practice communication within schools. Communication is a critical component in building strong partnerships with parents, attracting and retaining the best teachers, building and protecting a school's reputation and, ultimately, in ensuring that students can be at their best. Aligned to the National Standards of Excellence for Headteachers (2015), as well as Ofsted and the Independent Schools Inspectorate requirements, it provides an 'inside out' approach to create and communicate a compelling vision, building leadership communication skills and supporting the day-to-day management of communication in schools. Full of practical strategies, audit tools and planning materials to help develop your communication approach, this guide covers key topics such as: attracting and retaining the best teachers; improving the effectiveness of leadership and management; building the reputation of the school; working with parents; and knowing what to do in a crisis. How to Build Communication Success in Your School is essential reading for headteachers, school leaders and all those interested in education management and leadership.

Marketing Communications (Paperback, 9th edition): Chris Fill, Sarah Turnbull Marketing Communications (Paperback, 9th edition)
Chris Fill, Sarah Turnbull
R1,710 Discovery Miles 17 100 Ships in 12 - 17 working days

Get a solid grasp of the methods, processes, and issues surrounding marketing communications and develop your career with an industry-leading text that blends theory with contemporary marketing practice. Marketing Communications, 9th edition by Fill and Turnbull is the leading text that introduces you to the key topics of the subject. Ideal for undergraduate and postgraduate students in Marketing and related fields, this textbook guides you through the processes and actions of engaging audiences with brands, products, and services, from theory to practice. From introducing the subject and setting learning expectations to analysing and interpreting consumer behaviour, this latest edition follows a clear, streamlined structure that focuses on the strategic and tactical aspects of how brands engage audiences. With an approachable style and language that is easy to understand, the text delivers a rich blend of academic and practitioner materials that will help you understand the complexities of marketing communications. The book includes examples of contemporary, innovative marketing practices drawn from some of the world's leading brands and agencies, allowing you to explore the theories and ideas and acquire critical insight into the marketing communications landscape. The plethora of useful features and examples will encourage you to discuss and consider multiple interpretations around the major topics, providing you with the tools you need to develop your career in the field. Marketing Communications is recognised as the authoritative text for professional courses such as The Chartered Institute of Marketing and is supported by the Institute of Practitioners in Advertising.

Planning Successful Meetings and Events (Book, New): Ann Boehme Planning Successful Meetings and Events (Book, New)
Ann Boehme
R371 R278 Discovery Miles 2 780 Save R93 (25%) Ships in 12 - 17 working days

Planning a meeting or event is no easy task. This handy little how-to guide explains the entire process step-by-step, from site selection and registration do's and don'ts to negotiating with vendors, and food and beverage planning.

Pitch Anything: An Innovative Method for Presenting, Persuading, and Winning the Deal (Hardcover, Ed): Oren Klaff Pitch Anything: An Innovative Method for Presenting, Persuading, and Winning the Deal (Hardcover, Ed)
Oren Klaff 2
R672 R442 Discovery Miles 4 420 Save R230 (34%) Ships in 12 - 17 working days

Gold Medal Winner--Tops Sales World's Best Sales and Marketing Book

"Fast, fun and immensely practical."
--JOE SULLIVAN, Founder, Flextronics

"Move over Neil Strauss and game theory. "Pitch Anything" reveals the next big thing in social dynamics: game for business."
--JOSH WHITFORD, Founder, Echelon Media

"What do supermodels and venture capitalists have in common? They hear hundreds of pitches a year. "Pitch Anything" makes sure you get the nod (or wink) you deserve."
--RALPH CRAM, Investor

""Pitch Anything" offers a new method that will differentiate you from the rest of the pack."
--JASON JONES, Senior Vice President, Jones Lang LaSalle

"If you want to pitch a product, raise money, or close a deal, read "Pitch Anything" and put its principles to work."
--STEVEN WALDMAN, Principal and Founder, Spectrum Capital

""Pitch Anything" opened my eyes to what I had been missing in my presentations and business interactions."
--LOUIE UCCIFERRI, President, Regent Capital Group

"I use Oren's unique strategies to sell deals, raise money, and handle tough situations."
--TAYLOR GARRETT, Vice President, White Cap

"A counter-intuitive method that works."
--JAY GOYAL, CEO, SumOpti

About the Book:

When it comes to delivering a pitch, Oren Klaff has unparalleled credentials. Over the past 13 years, he has used his one-of-a- kind method to raise more than $400 million--and now, for the fi rst time, he describes his formula to help you deliver a winning pitch in any business situation.

Whether you're selling ideas to investors, pitching a client for new business, or even negotiating for a higher salary, "Pitch Anything "will transform the way you position your ideas.

According to Klaff, creating and presenting a great pitch isn't an art--it's a simple science. Applying the latest findings in the field of neuroeconomics, while sharing eye-opening stories of his method in action, Klaff describes how the brain makes decisions and responds to pitches. With this information, you'll remain in complete control of every stage of the pitch process.

"Pitch Anything" introduces the exclusive STRONG method of pitching, which can be put to use immediately:

Setting the Frame
Telling the Story
Revealing the Intrigue
Offering the Prize
Nailing the Hookpoint
Getting a Decision

One truly great pitch can improve your career, make you a lot of money--and even change your life. Success is dependent on the method you use, not how hard you try. "Better method, more money," Klaff says. "Much better method, much more money." Klaff is the best in the business because his method is much better than anyone else's. And now it's yours.

Apply the tactics and strategies outlined in "Pitch Anything" to engage and persuade your audience--and you'll have more funding and support than you ever thought possible.

Together with Technology - Writing Review, Enculturation, and Technological Mediation (Paperback): Jason Swarts Together with Technology - Writing Review, Enculturation, and Technological Mediation (Paperback)
Jason Swarts
R1,607 Discovery Miles 16 070 Ships in 12 - 17 working days

This book examines the complex roles that texts serve as parts of an organizational cognitive infrastructure. Texts make knowledge and experience tangible and durable. They help shape interactions between people. As professions have become more writing-centered in recent decades, many organizations have instituted writing review practices to help newcomers produce better writing and thus become more effective organizational citizens.Dr. Swarts examines those writing review practices and questions whether available supportive technologies adequately prepare professional writers and professionals who write to appreciate the complex functions their texts serve. He reports on a study of the impact of two technologies (paper text and textual replay) on writing review. Unlike paper, which presents texts in a static form, textual replay presents texts as the products of writing practices. Textual replay records onscreen writing activity and creates a video that writers and reviewers use to supplement their discussion of revisions.

5 Steps to Assertiveness - How to Communicate with Confidence and Get What You Want (Paperback): S. Renee Smith 5 Steps to Assertiveness - How to Communicate with Confidence and Get What You Want (Paperback)
S. Renee Smith
R403 R338 Discovery Miles 3 380 Save R65 (16%) Ships in 10 - 15 working days
The Language of Work - Technical Communication at Lukens Steel, 1810 to 1925 (Paperback): Carol Siri Johnson, Charles Sides The Language of Work - Technical Communication at Lukens Steel, 1810 to 1925 (Paperback)
Carol Siri Johnson, Charles Sides
R1,608 Discovery Miles 16 080 Ships in 12 - 17 working days

Lukens Steel was an extraordinary business that spanned two centuries of American history. The firm rolled the first boiler plate in 1818 and operated the largest rolling mills in America in 1890, 1903, and 1918, Later it worked on the Manhattan Project and built the steel beams for the base of the World Trade Center. The company stayed in the family for 188 years, and they kept the majority of their business papers."The Language of Work" traces the evolution of written forms of communication at Lukens Steel from 1810 to 1925. As standards for iron and steel emerged and industrial processes became more complex, foremen, mechanics, and managers began to use drawing and writing to solve problems, transfer ideas, and develop new technology. This shift in communication methods - from 'prediscursive' (oral) communication to 'chirographic' (written) communication - occurred as technology became more complex and knowledge had to span space and time.This richly illustrated volume begins with a theoretical overview linking technical communication to literature and describing the historical context. The analysis is separated into four time periods: 1810 to 1870, when little writing was used; 1870-1900, when Lukens Steel began to use record keeping to track product from furnace, through production, to the shipping dock; 1900-1915, when written and drawn communication spread throughout the plant and literacy became more common on the factory floor; and 1915-1925, when stenographer typists took over the majority of the written work. Over time, writing - and literacy - became an essential part of the industrial process.

Persuasive Communication - How Audiences Decide (Hardcover, 2nd edition): Richard Young Persuasive Communication - How Audiences Decide (Hardcover, 2nd edition)
Richard Young
R6,885 Discovery Miles 68 850 Ships in 12 - 17 working days

This updated and expanded edition of Persuasive Communication offers a comprehensive introduction to persuasion and real-world decision making. Drawing on empirical research from social psychology, neuroscience, business communication research, cognitive science, and behavioral economics, Young reveals the thought processes of many different audiences-from investors to CEOs-to help students better understand why audiences make the decisions they make and how to influence them. The book covers a broad range of communication techniques, richly illustrated with compelling examples, including resumes, speeches, and slide presentations, to help students recognize persuasive methods that do, and do not, work. A detailed analysis of the emotions and biases that go into decision making arms students with perceptive insights into human behavior and helps them apply this understanding with various decision-making aids. Students will learn how to impact potential employers, clients, and other audiences essential to their success. This book will prove fascinating to many, and especially useful for students of persuasion, rhetoric, and business communication.

Persuasive Communication - How Audiences Decide (Paperback, 2nd edition): Richard Young Persuasive Communication - How Audiences Decide (Paperback, 2nd edition)
Richard Young
R2,325 Discovery Miles 23 250 Ships in 12 - 17 working days

This updated and expanded edition of Persuasive Communication offers a comprehensive introduction to persuasion and real-world decision making. Drawing on empirical research from social psychology, neuroscience, business communication research, cognitive science, and behavioral economics, Young reveals the thought processes of many different audiences-from investors to CEOs-to help students better understand why audiences make the decisions they make and how to influence them. The book covers a broad range of communication techniques, richly illustrated with compelling examples, including resumes, speeches, and slide presentations, to help students recognize persuasive methods that do, and do not, work. A detailed analysis of the emotions and biases that go into decision making arms students with perceptive insights into human behavior and helps them apply this understanding with various decision-making aids. Students will learn how to impact potential employers, clients, and other audiences essential to their success. This book will prove fascinating to many, and especially useful for students of persuasion, rhetoric, and business communication.

Persuasion - The Art of Influencing People (Paperback, 4 Revised Edition): James Borg Persuasion - The Art of Influencing People (Paperback, 4 Revised Edition)
James Borg
R343 R253 Discovery Miles 2 530 Save R90 (26%) Ships in 9 - 15 working days

It pays to be persuasive.

From senior managers to new-starters in business; at home, in the office and in the boardroom the ability to confidently motivate, influence and convince others offers a competitive edge that can really set you apart and help you get what you want.

Learn the power of words; how to be an effective listener; how to develop and enhance your memory; how to control the attention of others and how to read body language and other non-verbal signs.

Persuasion will boost your persuasive and intuitive skills to amazing new levels and will help you achieve more in every area of your life.

Corporate Video Production - Beyond the Board Room (And Out of the Bored Room) (Hardcover, 2nd edition): Stuart Sweetow Corporate Video Production - Beyond the Board Room (And Out of the Bored Room) (Hardcover, 2nd edition)
Stuart Sweetow
R4,523 Discovery Miles 45 230 Ships in 12 - 17 working days

In this updated edition of Corporate Video Production, Stuart Sweetow teaches aspiring and seasoned videographers how to make imaginative corporate videos with eye-catching designs, rhythmic editing tricks, and essential scriptwriting and interview techniques. Readers will learn how to shoot on location or in a studio, work with employees-turned-actors, find new clients, and produce online videos and podcasts for corporations, government agencies, and non-profit organizations. Additionally, this new edition has been updated to include discussion questions, chapter summaries, and professional tips, and to cover live webcasting, mobile devices, shooting in 4K, micro-videos, micro-cameras, and storytelling techniques for corporate social responsibility programs. A companion website features downloadable forms and further resources.

The Authority Guide to Presenting and Public Speaking - How to Deliver Engaging and Effective Business Presentations... The Authority Guide to Presenting and Public Speaking - How to Deliver Engaging and Effective Business Presentations (Paperback)
Steve Bustin
R298 R242 Discovery Miles 2 420 Save R56 (19%) Ships in 12 - 17 working days

Are you required to present, pitch or speak to an audience? Whether it's your first presentation or you're an experienced speaker, this Authority Guide will give you the tools, tips and confidence to deliver engaging, creative and effective presentations. Steve Bustin, an award-winning business speaker (named UK Speaker of the Year 2015 by the Professional Speaking Association), an executive-level speech coach and corporate presentation skills trainer, will teach you simple but effective techniques to keep your audience engaged.

Yes! (Paperback, Main): Noah Goldstein, Steve Martin, Robert B. Cialdini Yes! (Paperback, Main)
Noah Goldstein, Steve Martin, Robert B. Cialdini 1
R350 R280 Discovery Miles 2 800 Save R70 (20%) Ships in 5 - 10 working days

Since its publication in 2007, Yes! has shown how small changes can make a big difference to everyone's powers of persuasion - both at work and at home.

Every day, we face the challenge of persuading others to do what we want. But what makes people say 'yes' to our requests? Based on decades of research into the psychology of persuasion, this book reveals many remarkable insights that will help you be more persuasive both at work and at home.

Co-written by the world's most quoted expert on influence, Professor Robert Cialdini, Yes! contains dozens of tips that you wouldn't want to miss out on - all of them scientifically proven to boost your powers of persuasion.

This special tenth Anniversary edition features ten new chapters of updated research and fresh secrets of persuasion. You will find out how to stop your listeners getting bored, what you can do on your commute to increase your influence, and why being second place is worse than being third. Whether you want someone to promote you, take their medicine, reduce their carbon footprint or even give you their vote, Yes! shows how small changes in your approach can have a dramatic effect on your success.

Effective Writing - Improving Scientific, Technical and Business Communication (Hardcover, 2nd edition): John Kirkman,... Effective Writing - Improving Scientific, Technical and Business Communication (Hardcover, 2nd edition)
John Kirkman, Christopher Turk
R3,907 Discovery Miles 39 070 Ships in 12 - 17 working days

Effective communication is vital to science, engineering and business management. This thoroughly updated second edition with a new chapter on the use of computers and word-processors gives clear, practical advice illustrated with real-life examples on how to select, organize and present information in reports, papers and other documents.

Perfect Communication - How to Improve your Communication Skills (Paperback): Jeffrey Trotter Perfect Communication - How to Improve your Communication Skills (Paperback)
Jeffrey Trotter
R881 Discovery Miles 8 810 Ships in 10 - 15 working days
The Authority Guide to Behaviour in Business - How to inspire others and build successful relationships (Paperback): Robin Hills The Authority Guide to Behaviour in Business - How to inspire others and build successful relationships (Paperback)
Robin Hills
R296 R240 Discovery Miles 2 400 Save R56 (19%) Ships in 12 - 17 working days

Explore the psychology behind what really motivates and influences your clients, colleagues and customers. Discover what makes people tick, how they perceive and react to different situations and why they behave the way they do. In this fast, focused guide, emotional intelligence expert Robin Hills reveals insights into motivation and how people perceive situations in business. As he unlocks the secrets of human nature you'll learn how to inspire top performance, gain trust, win confidence and build lasting relationships - more effectively and with great results!

The Authority Guide to Creating Brand Stories that Sell - Smart and simple strategies to make your business irresistible... The Authority Guide to Creating Brand Stories that Sell - Smart and simple strategies to make your business irresistible (Paperback)
Jim O'Connor 1
R296 R240 Discovery Miles 2 400 Save R56 (19%) Ships in 12 - 17 working days

The business with the best brand story wins. Find out how to write yours.; Connect with your customers and make your business impossible to resist using this sharp, practical Authority Guide that will save you time, money and frustration. Combine psychology, creativity, logic and emotion expertly into a brand story that will make your business stand out from the crowd. And using Jim O'Connor's hard-won knowledge and vast experience give your business the focus, affinity, distinction and competitive advantage it needs to succeed and thrive.

Business Journalism - A Critical Political Economy Approach (Hardcover): Ibrahim Seaga Shaw Business Journalism - A Critical Political Economy Approach (Hardcover)
Ibrahim Seaga Shaw
R3,906 Discovery Miles 39 060 Ships in 12 - 17 working days

Business Journalism: A Critical Political Economy Approach critically explores the failures of business journalists in striking the balance between the bottom line business model and their role in defending the public interest. Drawing on historical and political economic perspectives and analysing these in relation to critical political economic theory, the book explores failures of business journalism through the dwindling of social responsibility in the business journalist's role in holding political and corporate power to account. Ibrahim Seaga Shaw draws on a diverse range of case studies, including: investigative journalism in The Standard Oil and Enron Scandals corporate propaganda in relation to business reporting financial Journalism and the global financial crises of the late-90s and 2008 public business journalism and subprime mortgage loans, horsemeat and bent iPhone 6 scandals ethical challenges of business and journalism from developed to emerging BRICS economies business or financial journalism? Modernity vs postmodernity, macroeconomics vs microeconomics challenges of business journalism in the digital age. Business Journalism: A Critical Political Economy Approach is essential reading for students and scholars interested in understanding the historical failings and potential futures for business journalism and those wishing to develop specialist financial, economic and business reporting in today's globalised media landscape.

Persuasive Writing - How to harness the power of words (Paperback): Peter Frederick Persuasive Writing - How to harness the power of words (Paperback)
Peter Frederick 1
R456 R372 Discovery Miles 3 720 Save R84 (18%) Ships in 9 - 15 working days

Developed from powerful techniques consistently proven in the world of multi-million pound commercial bid writing, Persuasive Writing reveals the most efficient and effective ways to make your words work, time after time. Discover how to: Transform any document into something truly compelling and persuasive Understand what your reader really wants to hear and use this to get what you want Combine logic and emotion to convince even the most sceptical reader Whether you're writing for business or for pleasure, the longest document or the shortest email, with these and many more proven techniques, Persuasive Writing will ensure every word works for you.

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