Exploring Relationships in Business and Professional Communication: An Anthology provides students with a collection of scholarly readings that examine communicative interactions that take place within business and other professional environments. The book distills some of the most important topics and lessons to help students successfully navigate personal and professional relationships in their future careers. The anthology is organized into eight sections. Section 1 introduces the concept of business and professional communication, its major elements, and the roles of trust, job satisfaction, and culture in shaping interpersonal communication in the workplace. Section 2 speaks to the specific skills most desired in today's workplace. Section 3 examines factors that influence the interplay between workplace communication and relationships. In Section 4, students read articles about how race and gender influence human interactions. Additional sections provide advice for living socially in business and professional environments, an examination of conflict, and discussion of leadership and communication. The final part offers invaluable lessons for students with regard to job interviews. Featuring valuable and highly practical scholarship, Exploring Relationships in Business and Professional Communication is an ideal resource for courses in business and organizational communication.

Up to 80 per cent of opportunities come from people who already know you, so the more people you know, the more chance you have of winning the new business or career you want.

The Financial Times Guide to Business Networking is your definitive introduction to a joined-up networking strategy that really works. This award-winning book has now been fully updated to include new chapters on generating referrals and boosting your confidence when networking, as well as the latest advice on social networking sites.

• Successfully combine online and offline networking techniques
• Develop the best networking approaches and behaviours
• Make a great first impression, build rapport and generate strong business relationships
• Talk to the right people, have productive conversations and effectively work a room